client services specialist

Shelby County, TN

<div><h2 class="jobSectionHeader"><b>Position Summary</b></h2>
<div>Provides support to trial attorneys in areas of pre-trial release, negotiation and sentencing mitigation, alternative sentencing proposals, and other areas of client need.<br>
</div><div></div><br>
<div>Pay Grade: 47
</div><div>Salary Commensurate with Experience and Education<br>
</div><div></div><br>
<br>
<h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2>
<p>1. Two (2) years&rsquo; experience performing social services agency fieldwork and investigation, working in mental health services programs, or working in the criminal justice system with experience in providing investigative or social and related services for indigent clients; AND</p>
<p>2. Bachelor's degree from an accredited college or university in social work, psychology, criminal justice, or counseling; OR</p>
<p>3. An equivalent combination of related education and/or experience.</p>
<p>4. One year of experience doing actual fieldwork is preferred.</p>
<p>5. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE REQUIRED.</p><br>
<br>
<h2 class="jobSectionHeader"><b>Duties and Responsibilities</b></h2>
<p>1. Works with individual attorneys or teams to review cases for pre-trial release plans and prepares reports in support of the application.</p>
<p>2. Investigates the defendant&rsquo;s personal and family background and develop detailed social histories for use by the attorney during representation.</p>
<p>3. Interviews the defendant to prepare a timeline and develop potential mitigation witnesses.</p>
<p>4. Obtains, organizes, and summarizes client records such as medical, mental health, military, educational, employment, and social services for review by an attorney.</p>
<p>5. Maintains accurate and detailed records of all reports and background materials collected during the investigation, including documentation of original requests, receipts, and any distribution of the same outside the Public Defender Office.</p>
<p>6. Provides court testimony when required.</p>
<p>7. Serves subpoenas, assists, and manages witnesses for court appearances.</p>
<p>8. Develops relationships with and knowledge of community-based resources available to clients.</p>
<p>9. Performs other related duties as assigned or directed.</p><br>
<br>
<h2 class="jobSectionHeader"><b>KSA's</b></h2>
<p>1. Excellently skilled in written communication in order to present findings in clear, logical, and properly documented reports.</p>
<p>2. Extensive knowledge of the protocols for interviewing family members, friends, neighbors, teachers, and other witnesses to tell the client&rsquo;s life story.</p>
<p>3. Ability to evaluate the reliability and credibility of witnesses.</p>
<p>4. Excellently skilled in interpersonal and communication including the ability to establish a rapport with the defendant&rsquo;s family members and support group, among diverse populations.</p>
<p>5. Ability to demonstrate commitment to the core values and goals of the Public Defender&rsquo;s Office with a particular focus on achieving fair treatment within the criminal justice system for all our clients regardless of economic status.</p>
<p>6. Knowledge of psychological, behavioral, and neurological diseases and disorders as outlined in the current Diagnostic and Statistical Manual of Mental Disorders.</p>
<p>7. Ability to analyze and evaluate all the defendant&rsquo;s available records to develop release strategies and make effective contributions within the team approach to representation.</p>
<p>8. Ability to demonstrate a positive attitude and understanding that the attorney leads the team and will make all final decisions on the handling of the client&rsquo;s case.</p>
<p>9. Ability to display creative energy and a commitment to excellence in providing defender services.</p><br>
<br>
<br>
<h2 class="jobSectionHeader"><b>Special Requirements</b><br>
<b>Some evening and weekend work is required as well as some travel outside the city or state if needed.</b></h2><br>
<br>
<h2 class="jobSectionHeader"><b>Disclaimer</b><br>
<b>This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.</b></h2>
<div>Exempt : No
</div><div>Type : Full-Time
</div><div>Department : Public Defender</div></div>

Client Services Specialist (Public Defender)

AmWINS Group, Inc

<div><div><b>Amwins </b>is seeking adaptable and detail-oriented individuals to join our growing Client Services Team! Our team members are given the opportunity to learn and develop various skills that will assist the Amwins Client Services Team throughout the fast-paced policy issuance process.</div>
<div></div><div><b>Amwins focuses </b>on cultivating, grooming, and growing its employees by providing paid on the job training incorporating our bottom line of building everlasting bridges through collaborative opportunities fostered through learning and developing tomorrow leaders! Maintaining a professional environment is important, even in a remote setting. When participating in virtual meetings and collaborative work, please ensure your camera is on and you are dressed professionally. This helps foster engagement and strengthens our team presence.</div>
<div></div><div>CST is a <b>vital part of our firm; </b>those who join our team now will have strong opportunities for <b>advancement </b>as the department grows swiftly and steadily. Charlotte is our home base for all our firm's divisions, leading to additional career advancement paths in other departments.</div>
<div></div><div><b>The Policy Administration Admitted Team </b>is seeking individuals who can apply critical thinking to foundational training when problem solving.</div>
<div></div><div><b>The ideal candidate</b> is flexible and has an eager mindset to learn the components of all things incorporated by Amwins for Policy Admitted - Policy Setup, Document Retrieval, and Direct Bill Reconciliation. We are looking for candidates who have:</div>
<ul><li>An education level of at least a diploma or GED</li>
<li>1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as primary job tools</li>
<li>Proficiency in navigating a computer, creating emails and documents</li>
<li>Ability to analyze and make effective recommendations with partial information</li>
<li>Critical thinking skills</li>
<li>Professional written and verbal communication skills</li>
<li>Sense of urgency and ability to prioritize effectively</li>
</ul><div><b>Snapshot of what Amwins provides to our team members:</b></div>
<ul><li>Compensation is hourly and paid weekly</li>
<li>Position eligible for annual bonus</li>
<li>Full benefits package available, benefits start your first day of employment</li>
<li>Generous Paid Time Off (PTO)</li>
<li>Collaborative, continuing education focused work environment</li>
<li>Career advancement opportunities</li>
<li>Opportunity for additional job and skills training</li>
</ul><div><b>Apply today to grow your career with Amwins!</b></div>
<div>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div></div>

Policy Admin Admitted - Client Services Specialist

Metro Legal Services

<div><p><i>Location: Downtown Minneapolis, MN in person 5 days/week</i></p>
<p><b>
About Us</b></p>
<p>
Join Metro Legal Services, part of the Proof family of companies. Be part of a trusted Twin Cities legal services leader with 50+ years of experience, now backed by Proof's scale and innovation. Here, you'll find the stability of an established brand and the growth opportunities of a fast-scaling legal technology company.</p>
<p><b>
Position Overview</b></p>
<p>
As a <b>Client &amp; Partner Services Specialist</b> on the Operations team, you will work closely with your team to ensure a smooth and accurate experience for both our server partners and our clients. This is an excellent opportunity for individuals with legal assistant, paralegal, or law firm experience who thrive in fast-paced environments.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Accept new service requests from clients, set them up in our system, determine the proper server partner, transmit the request to the server partner.</li>
<li>Respond to server partner and client questions, concerns and feedback via email and phone to deliver quality service.</li>
<li>Request updates from server partners and upon receipt provide an update to the client.</li>
<li>Receive invoices from server partners and process them to ensure smooth payment for services rendered.</li>
<li>After job completion create a bill for the client.</li>
<li>Coordinate work product return from the server partners.</li>
<li>Work closely with legal teams, process servers, and other departments to maintain efficient workflows and meet deadlines.</li>
<li>Stay current with evolving legal procedures and process changes, adapting quickly to new technologies and methods.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>1+ years of professional work experience in the service of process industry or a related field (consulting, operations, strategy)</li>
<li>Accustomed to documenting your work as you go and communicating with a cross-functional audience</li>
<li>Strong collaboration and partner management skills - building deep, trust-based relationships with server partners</li>
<li>Strong time management, organization, communication, and administrative skills</li>
<li>Ability to prioritize and execute on multiple projects within stated deadlines</li>
<li>Experience with high volume work load</li>
<li>Experience in legal and/or real estate background preferred</li>
<li>Must be able to be onsite in office 5 days/week</li>
<li>A full 8 hours of actual work time (excluding lunch breaks) is expected each workday</li>
<li>Bachelor's degree or paralegal certification is preferred but not required.</li>
</ul>
<p><b>Compensation &amp; Benefits</b></p>
<ul>
<li><b>Hourly Pay</b>: $20 per hour, overtime available</li>
<li><b>Bonus Plan</b>: Eligible to participate in the company bonus plan</li>
<li><b>Comprehensive Benefits</b>: Medical, dental, vision, disability insurance, and 401k available</li>
<li><b>Flexible time off</b>: Paid planned and sick time, and paid holidays)</li>
<li><b>Work Hours: </b>A full 8 hours of actual work time (excluding lunch breaks) is expected each workday</li>
</ul>
<p><b>E-Verify</b></p>
<p>
This company participates in E-Verify, for more information view the Participation and Right to Work Posters.</p></div>

Client & Partner Services Specialist (MN)

Franklin Templeton

<div><div>At Franklin Templeton, we&rsquo;re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that&rsquo;s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients&rsquo; achievements.</div><div></div><div>
Come join us in delivering better outcomes for our clients around the world!</div><div></div><div>
What is the Specialist &ndash; Investment &amp; Trade Client services - Portfolio Account Services Group responsible for?</div><div></div><ul><li><div>
Onboarding Management team coordinates work of internal business partners and banks to successfully onboard new Franklin&rsquo;s products. The team consists of independent SMEs working with no Supervisor, reporting to Manager. We are seeking a candidate with project management skills and excellent communication skills. We offer flexible hours with overview and exposure to other departments&rsquo; work.</div></li></ul><div></div><div>
What are the ongoing responsibilities of a Specialist &ndash; Investment &amp; Trade Client services?</div><div></div><ul><li><div>
Ensuring successful set up and launch of Franklin&rsquo;s managed Funds and Accounts,</div></li><li><div>
Managing relationships and facilitating communication with custody banks and internal stakeholders to develop and maintain mutual understanding of requirements</div></li><li><div>
Leading conversations with banks and internal teams to resolve issues</div></li><li><div>
Working with internal stakeholders of various levels and departments, e.g. Legal, Compliance, FTS, etc.</div></li><li><div>
Close tracking and reporting progress of key setups at banks</div></li><li><div>
Building and fostering relationships with key business partners, often at senior level, both internal (incl. NBS and BSPM) and external (mainly Banks representatives).</div></li><li><div>
Participating in various department-level projects, including innovations projects, identifying project objectives, resources and barriers, and ensuring successful and timely completion.</div></li></ul><div></div><div><i>
Client On Boarding Calls and Projects:</i></div><div></div><ul><li><div>
Very close partnership with New Business Services group with FTS to ensure successful launches of FT products</div></li><li><div>
Represent Portfolio Account Services as a custody onboarding subject matter expert in boarding meetings</div></li><li><div>
Review and comment on the Investment Management Agreement to assess impacts on the derivatives agreement process and future negotiations.</div></li><li><div>
Work on projects to improve the custody onboarding process.</div></li></ul><div></div><div>
What ideal qualifications, skills &amp; experience would help someone to be successful?</div><div></div><ul><li><div>
Bachelor&rsquo;s degree or higher of equivalent work experience</div></li><li><div>
Five to seven years&rsquo; professional experience in financial services</div></li><li><div>
Two to three years of derivative exposure</div></li><li><div>
Understanding of FT and FTS structures and custodian&rsquo;s role</div></li><li><div>
Previous investment industry experience preferred</div></li><li><div>
Experience in client service, marketing, project management or product development</div></li><li><div>
Excellent written and verbal communication skills</div></li><li><div>
Proofread documents to identify/remove risk</div></li><li><div>
Attention to detail and quality</div></li><li><div>
Interpersonal skills</div></li><li><div>
Good client service and customer focus</div></li><li><div>
Strong organization skills</div></li><li><div>
Demonstrated ability to follow through on work assignments</div></li><li><div>
Proven ability to take initiative and work under pressure in a dynamic environment</div></li><li><div>
Ability to maintain confidentiality</div></li><li><div>
Ability to work independently, prioritize, and meet deadlines</div></li><li><div>
Good facilitation, mediation, negotiation, and persuasion skills</div></li><li><div>
Strong knowledge of Excel, Word and Power Point</div></li></ul><div></div><div>
Work Shift Timings - 4:30 PM - 1:30 AM IST</div><div></div><div><div>
Experience our welcoming culture and reach your professional and personal potential!</div><div></div><div><div>
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there&rsquo;s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.</div><div></div><div><div>
Hear more from our employees</div></div></div><div><div><div><br>
<br>
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life&rsquo;s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.</div><div></div><div><i>
Highlights of our benefits include:</i></div><ul><li><div>
Professional development growth opportunities through in-house classes and over 150 Web-based training courses</div></li><li><div>
An educational assistance program to financially help employees seeking continuing education</div></li><li><div>
Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee&rsquo;s dependents (spouses, children and dependent parents)</div></li><li><div>
Life insurance for protection of employees&rsquo; families</div></li><li><div>
Personal accident insurance for protection of employees and their families</div></li><li><div>
Personal loan assistance</div></li><li><div>
Employee Stock Investment Plan (ESIP)</div></li><li><div>
12 weeks Paternity leave</div></li><li><div>
Onsite fitness center, recreation center, and cafeteria</div></li><li><div>
Transport facility</div></li><li><div>
Child day care facility for women employees</div></li><li><div>
Cricket grounds and gymnasium</div></li><li><div>
Library</div></li><li><div>
Health Center with doctor availability</div></li><li><div>
HDFC ATM on the campus</div></li></ul><div></div><div><div>
Learn more about the wide range of benefits we offer at Franklin Templeton</div></div><div></div><div>
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.<br>
<br>
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to <div>accommodations@franklintempleton.com</div>. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.</div></div></div></div></div>

Specialist - Investment & Trade Client Services

NielsenIQ

<p></p><div><div><div><p>We are currently seeking a <b>Customer Success Specialist </b>who will be a part of the Turkey Commercial Team.</p><p><b>
Customer Success Specialist </b>is a pivotal agent in the successful go-to-market of gfknewron. Actively servicing client users on trials and further ahead first subscribing customers, the role will be focused on driving gfknewron user adaption and satisfaction. This requires both a firm understanding of the Technology &amp; Consumer Goods industries as well as the ability to grow customer intimacy through regular (daily/weekly) engagement. For strategic accounts the CSM is also expected to organically grow into the client organization and provide field colleagues with opportunities to cross and upsell in addition to existing services.</p><p>
We are currently seeking a <b>Customer Success Specialist </b>who will be a part of the Turkey Commercial Team.</p><p>
The<b> Customer Success Specialist</b> role will have the following key accountabilities:</p><ul><li>
Establishes to be a strategic partner to our local (and regional) clients</li><li>
Are an internal and external innovation agent. Drive change for faster reaction to changing market requirements.</li><li>
Are experts in their market (industry, products, channels etc.)</li></ul><p></p><p><b><br>
Responsibilities (External):</b></p><ul><li>
Understands and works with POS-related data with the client (gfknewron market, possibly also predict and/or consumer) and is the central point of contact</li><li>
Ensures effective and efficient client training and onboarding of new customers.</li><li>
Educates customers about the most relevant features/functionalities for their specific business needs.</li><li>
Drives adoption rates (i.e. activation, reactivation and engagement) of gfknewron within client organization by demonstrating clear ROI to client to reach our high goals</li><li>
Drives regular gfknewron usage with stakeholders in the client organization</li><li>
Finds and builds, new user base for GfK offerings</li><li>
Develops fact-based answers to complex key business questions. Co-develops use cases with clients that shows the value of GfK data and their outcome for the clients</li><li>
Is a market expert for the handled category / industry segment</li><li>
Delivers insightful high-level presentations and actionable recommendations to our clients</li><li>
Coordinates client services locally (and regionally)</li><li>
Co-identifies leads for cross sell and upsell opportunities with the client</li><li>
Helps to improve renewal rate by demonstrating clear business outcome and value</li></ul><p><b>
Responsibilities (Internal):</b></p><ul><li>
Certified CSM (gfknewron market, predict and consumer certificate) and knows the POS proposition in detail</li><li>
Building solid market and deep POS knowledge</li><li>
Ensures to be updated on relevant knowledge and has deep understanding of platform offerings;</li><li>
Collects and provides feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience</li><li>
Collaborates with account management at the pre-sales and renewal stages, co-identifies sales leads</li><li>
Collaborates with other business unit teams to identify opportunities for strategic assignments</li><li>
Coordinates internal client services nationally (and internationally)</li><li>
Validates / conduct QC to guarantee GfK seal of quality</li></ul><p></p><p><br>
In other words: You will make the difference by being the face of our company and its digital solutions!</p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&acute;s/ Master&acute;s degree in Business Administration, Economics, Statistics, Engineering, or equivalent experience</li><li>
New graduate as well as 1-2 years of experience in Marketing / Sales Departments in Consumer Electronics (MDA, SDA, CE, IT/OFFICE/TELECOM) and/or Category Management in Retail Sector is a plus</li><li>
Excellent English language skills</li><li>
Strong presentation and communication skills, client-centric approach</li><li>
Passion, dedication, commitment, eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude. Creativity and the ability to address real-world business problems analytically</li><li>
Living in &#304;stanbul</li></ul><p>
#LI-Hybrid</p><p>
#LI-PF1</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div>

Customer Success Specialist

BB Holdings

<p><b>Customer Support Specialist</b><br/><b>Location:</b> Lahore (On-site)<br/><b>Job Type:</b> Full-time</p><p>We are looking for a highly motivated and customer-focused <b>Customer Support Specialist</b> to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns.. However, <b>freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply</b>.</p><p>As a <b>Customer Support Specialist</b> you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul><p><b>Qualifications</b></p><ul><li><b>Fresh graduates are welcome to apply</b></li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/Call Center environment is a plus.</li><li><b>Age Limit:</b> Less than 40</li></ul><p><b>Why Join Us?</b></p><ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul><p><b>Shift Timings</b></p><ul><li><b>Summer:</b> 01:00 PM &ndash; 10:00 PM</li><li><b>Winter:</b> 02:00 PM &ndash; 11:00 PM</li></ul><p><b>Note</b>: This is an on-site role. Remote work is not available for this position.</p><p><b>Ability to Commute:</b> Must be able to commute to <b>Lahore</b>.</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Customer Support Specialist

<p></p><div><div><div><div><p>We are currently seeking a Client Solutions Specialist who will be a part of the T&uuml;rkiye Consumer &amp; Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities.</p><p></p><p><b><br>
RESPONSIBILITIES:</b></p><p>
As a Client Solutions Specialist, you will have the following key accountabilities:</p><ul><li>
You enjoy evaluating data and trends</li><li>
You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client&rsquo;s business issues</li><li>
Presenting reports to clients</li><li>
You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards</li></ul><p></p><p><b><br>
REQUIREMENTS:</b></p><p>
Now that we've introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?</p><ul><li>
You have a master&rsquo;s and/or bachelor&rsquo;s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.</li><li>
You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;</li><li>
You are eager to improve yourself in research project management, reporting and presentation;</li><li>
You are client-oriented and willing to go the extra mile;</li><li>
You have a natural ability to build and maintain long-term customer relationships.</li><li>
Fluent in English language</li></ul><p></p><p><b><br>
WE OFFER</b>:</p><ul><li>
Work in an international, multicultural and young environment</li><li>
Remote &amp; flexible working module</li><li>
Access to learning platforms, mentorship programmes, and educational support to keep developing your skills</li><li>
Life and health insurance</li><li>
Monthly lunch ticket</li><li>
Transportation allowance</li><li>
Mentoring - Mentee Program</li><li>
Volunteer time off (global volunteer day)</li><li>
Internal Recognition Program</li><li>
Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)</li><li>
Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns &amp; problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.</li></ul><p></p><p><br>
#LI-Hybrid</p><p>
#LI-PF1</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div></div><div></div>

Client Solutions Specialist

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