client services specialist

isolved

<div>Job Description
HR Services Specialist
Summary/objective
The HR Services Specialist is responsible for promoting and selling isolved's HR Services solutions to existing clients. This role focuses on identifying HR-related challenges and providing technology-driven solutions to optimize workforce management. By developing strong relationships with clients, the HR Services Specialist helps organizations streamline HR functions and enhance compliance, efficiency, and employee engagement. This role also works closely with the Talent Services team to ensure clients have access to workforce planning and talent development solutions.
Join isolved as an HR Services Specialist and unleash your potential in a role that promises excitement and growth! You will be at the heart of transformative HR solutions, engaging with clients to creatively solve their unique challenges while showcasing your problem-solving prowess. This is an opportunity to make a significant impact, where your empathetic nature will shine as you support diverse teams and foster a culture of performance.
Collaboration is key; work alongside innovative thinkers who prioritize teamwork and integrity. Experience a dynamic environment where your contributions directly influence customer satisfaction and enhance overall experiences. Plus, you'll have the chance to be at the forefront of industry trends, driving change in an evolving market.
Additionally, you will work on evolving project initiatives, contributing your ideas and expertise to help shape our HR offerings. This role provides a perfect blend of interaction, problem-solving, and continuous learning, making every day an exciting challenge!<h3 class="jobSectionHeader">
isolved: Our Story</h3>
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today&acirc;&euro;&trade;s People Heroes &acirc;&euro;&quot; HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 5 million employees and 145,000 employers across all 50 states &acirc;&euro;&quot; who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.<h3 class="jobSectionHeader">
What does a HR Services Specialist do?</h3>
As an HR Services Specialist at isolved, your daily expectations will revolve around delivering exceptional support to our clients. You will engage with employees to address their HR inquiries, providing insightful solutions tailored to their unique circumstances. Daily tasks will include managing and processing HR documentation, ensuring compliance with regulations, and maintaining accurate employee records. You will collaborate with various departments to streamline HR processes and improve service delivery, while also participating in team meetings to brainstorm innovative solutions. Regularly, you'll analyze client feedback to enhance service quality and ensure a customer-centric approach in everything you do.
Additionally, you will work on evolving project initiatives, contributing your ideas and expertise to help shape our HR offerings. This role provides a perfect blend of interaction, problem-solving, and continuous learning, making every day an exciting challenge!
<h3 class="jobSectionHeader">What we're looking for in a HR Services Specialist</h3>
To thrive as an HR Services Specialist at isolved, a range of essential skills will set you up for success. Strong communication skills are paramount, enabling you to interact effectively with clients and team members while conveying complex information clearly. A keen analytical mindset will help you assess HR issues and develop innovative solutions that enhance the overall employee experience. Empathy is a crucial trait, allowing you to understand and respond to diverse employee needs thoughtfully.
Adept problem-solving abilities will empower you to tackle challenges creatively, ensuring that clients receive the best service possible. Organizational skills are vital as you manage multiple tasks and prioritize effectively in a fast-paced environment. Finally, a customer-centric attitude will drive your dedication to improving client satisfaction, underscoring your commitment to teamwork and the values we uphold at isolved.
Core Job Duties<ul><li>
Develop expertise in isolved's HR Services offerings and their impact on workforce management.
</li><li>Engage with clients to assess HR needs and provide tailored solutions that support compliance and employee engagement.
</li><li>Educate clients on best practices for HR technology adoption, talent retention, and workforce development.
</li><li>Upsell HR Services solutions while ensuring a consultative, value-driven approach.
</li><li>Work collaboratively with support and operations teams to ensure a positive client experience.
</li><li>Monitor sales performance and identify trends to refine sales strategies.
</li><li>Meet and exceed sales targets while maintaining a strong focus on client satisfaction.
</li><li>Refer clients to additional isolved solutions, including core HCM, Talent Services, and 401(k) offerings, when appropriate.
</li></ul>Job Complexity
Developing professional expertise. Beginning to focus on attaining proficiency in one or more areas of their role. Applies company policies and procedures to resolve a variety of issues.
Interaction
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
Supervision
Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Experience
Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work
experience.
Minimum Qualifications<ul><li>
A high school diploma or equivalent is required; a bachelor's degree in business, human resources, finance, or a related field is preferred.
</li><li>At least 3-5 years of experience in sales, account management, or client services, preferably within HCM technology, financial services, or a related industry.
</li><li>Proven ability to consult with clients, identify needs, and effectively sell solutions that drive business value.
</li><li>Strong understanding of industry-specific concepts, regulations, and best practices relevant to the role.
</li><li>Excellent written and verbal communication skills with the ability to engage clients and simplify complex topics.
</li><li>Demonstrated success in building and maintaining client relationships while identifying upsell and cross-sell opportunities.
</li><li>Experience working with CRM systems and sales enablement tools.
</li><li>Ability to work independently while collaborating effectively with internal teams to ensure client success.
</li><li>Results-driven mindset with a passion for delivering an outstanding customer experience.
</li><li>Adaptability to a fast-paced, evolving sales environment with a commitment to continuous learning and improvement.</li></ul>
Travel Required
Yes, up to 15% domestic travel may be required.
Work Authorization
Employee must be legally authorized to work in the United States.
FLSA Classification
Exempt
Location
Any
Internal Job Title
HR Services Specialist 
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HRpayroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.</div>

HR Services Specialist

NielsenIQ

<div>Job Description 
We are currently seeking a Client Solutions Specialist who will be a part of the T&uuml;rkiye Consumer &amp; Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities. 
RESPONSIBILITIES:
As a Client Solutions Specialist, you will have the following key accountabilities:<ul><li>
You enjoy evaluating data and trends</li><li>
You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client&rsquo;s business issues</li><li>
Presenting reports to clients</li><li>
You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards</li></ul> 
REQUIREMENTS:
Now that we've introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?<ul><li>
You have a master&rsquo;s and/or bachelor&rsquo;s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.</li><li>
You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;</li><li>
You are eager to improve yourself in research project management, reporting and presentation;</li><li>
You are client-oriented and willing to go the extra mile;</li><li>
You have a natural ability to build and maintain long-term customer relationships.</li><li>
Fluent in English language</li></ul> 
WE OFFER:<ul><li>
Work in an international, multicultural and young environment</li><li>
Remote &amp; flexible working module</li><li>
Access to learning platforms, mentorship programmes, and educational support to keep developing your skills</li><li>
Life and health insurance</li><li>
Monthly lunch ticket</li><li>
Transportation allowance</li><li>
Mentoring - Mentee Program</li><li>
Volunteer time off (global volunteer day)</li><li>
Internal Recognition Program</li><li>
Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)</li><li>
Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns &amp; problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.</li></ul> 
#LI-Hybrid
#LI-PF1 
Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Client Solutions Specialist

Geety Migration Services

Industry: Immigration | Second Citizenship | HNWI Client Services<ul><li>Experience Required: Minimum 2 years (Sales / Real Estate / Hospitality / HNWI Services / Second Passport) About Us</li></ul>We are a leading Dubai-based immigration consultancy offering premium services in Permanent Residency, Work Permits, and Second Citizenship programs for countries like Canada, Australia, and other residency-by-investment destinations. We work closely with high-net-worth individuals (HNWI) and provide tailored, professional immigration solutions.Key Responsibilities<ul><li>Proactively generate new leads through hot leads, walk-ins, referrals, and networking</li><li>Conduct client consultations and present immigration program options</li><li>Build and maintain long-term relationships with clients and corporate partners</li><li>Convert qualified leads into paying customers</li><li>Collaborate with legal &amp; documentation teams to ensure smooth processing</li><li>Consistently meet and exceed sales targets and KPIs</li><li>We&rsquo;re Looking For</li><li>Minimum 2 years of sales experience in one or more of the following sectors:</li><li>Immigration consulting / Real estate / Luxury hospitality / Customer service / Second passport or residency-by-investment / HNWI-focused services</li><li>Fluent in English and Tagalog (mandatory); knowledge of Hindi, Arabic, Russian, or French is an advantage</li><li>Strong communication, persuasion, and interpersonal skills</li><li>Proven ability to close deals and build trust with affluent clients</li><li>Familiarity with UAE market and client expectations</li><li>Confident, presentable, and self-driven</li><li>Immediate joiner and currently available in the UAE</li></ul>Preferred:The ideal candidate will have excellent proficiency in English, with strong legal understanding and prior experience in immigration law &mdash; especially Australian immigration &mdash; to provide accurate guidance to clients. (Candidates from all backgrounds are encouraged to apply; selection is based on skills, expertise, and suitability for the role.)What You Get<ul><li>Attractive salary package + Uncapped commissions</li><li>Fast-tracked career growth with opportunity to move into Senior Sales / Managerial roles</li><li>Employment visa and medical insurance</li><li>Monthly performance incentives</li><li>A collaborative and professional office in the heart of Dubai</li><li>Sales &amp; product training from immigration experts</li><li>Opportunity to work with a premium international clientele</li><li>Apply Now</li></ul>Send your CV and cover letter to kashif@llvmigration.com with the subject line: Sales Specialist &ndash; Dubai.Or reach out on LinkedIn: www.linkedin.com/in/mohammedakashifJob Type: Full-timeJob Type: Full-time

Sales Specialist

Finalto

<div>
 
 
 About Us
 
 
 
 
 
 
 Finalto is a global leader in liquidity provision and trading technology solutions, serving institutional and B2B clients across financial markets worldwide. With regulated entities in the UK, Singapore, Cyprus, Australia, and the UAE, and additional operational teams in Denmark and Bulgaria, we combine international reach with local expertise.
 
 
 
 
 
 Our business spans multi-asset liquidity, risk management, and cutting-edge trading platforms, supporting clients in achieving more efficient and sustainable growth. At the core of our success is our commitment to innovation, operational excellence, and robust governance.
 
 
 
 
 
 As part of a global financial services group, Finalto combines the scale and stability of an established organisation with the agility of a fintech innovator. We are driven by collaboration, integrity, and performance.
 
 
 
 
 
 Joining Finalto means becoming part of a diverse and dynamic team where your contributions have real impact. We invest in our people, offering opportunities for professional growth, international exposure, and the chance to shape the future of trading technology and liquidity solutions.
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 
 
 The Client Service Specialist will act as the primary liaison between the company and its clients, ensuring a seamless customer experience from onboarding through ongoing account management. This role is integral to maintaining client satisfaction, addressing service needs, and fostering long-term relationships that support client retention and revenue growth. The position requires a combination of product knowledge, problem-solving skills, and exceptional communication abilities, alongside a strong understanding of operational processes in a regulated financial services environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for client inquiries, requests, and service issues, providing timely, accurate, and professional responses.
 </li>
 <li>
 Support the full client lifecycle, including onboarding, account setup, KYC documentation, and periodic reviews to ensure compliance with applicable regulations.
 </li>
 <li>
 Work closely with internal teams&mdash;including trading, operations, compliance, and finance&mdash;to coordinate prompt and effective resolution of client issues.
 </li>
 <li>
 Maintain accurate and up-to-date client records in the CRM system, documenting all communications and transactions.
 </li>
 <li>
 Provide proactive account management, identifying opportunities for cross-selling and upselling additional products and services in line with client needs.
 </li>
 <li>
 Assist in client training sessions, webinars, or product demonstrations to enhance client knowledge and engagement.
 </li>
 <li>
 Monitor service quality metrics and client satisfaction levels, escalating concerns to management where appropriate.
 </li>
 <li>
 Keep abreast of product developments, market changes, and regulatory updates to ensure accurate client communication.
 </li>
 <li>
 Support the development of process improvements to enhance client service efficiency and quality.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Economics, or a related field.
 </li>
 <li>
 Minimum 2&ndash;3 years&rsquo; experience in client service, relationship management, or account support, ideally in the financial services or trading industry.
 </li>
 <li>
 Strong understanding of financial products, operational workflows, and compliance requirements within the UAE.
 </li>
 <li>
 Demonstrated ability to manage multiple priorities in a fast-paced, high-pressure environment.
 </li>
 <li>
 High level of professionalism, integrity, and client focus, with excellent interpersonal skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and CRM platforms; experience with trading systems advantageous.
 </li>
 <li>
 Excellent verbal and written communication skills in English; Arabic language skills are beneficial.
 </li>
 <li>
 Prior experience working in a multicultural environment within the UAE is desirable.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
</div>

Client Service Specialist

haus & haus

<div>
 
 The Marketing Specialist - Sub Brands is responsible for managing the day-to-day marketing activity for haus &amp; haus sub-brands, including haus &amp; haus Holidays and Breathe Maintenance, as well as supporting our strategic business partners or new sub brands, as required. This role combines account management, project coordination, and campaign execution.
 
 
 
 
 
 Much like an Account Executive at a marketing agency, the Marketing Specialist builds strong relationships with internal stakeholders, develops quarterly marketing plans in partnership with the Digital Channels Lead, and collaborates with our in-house creative team to deliver effective campaigns across a wide range of channels. This is a fast-paced, hands-on role best suited to someone who is confident, proactive, organised, and ready to roll up their sleeves while growing their marketing career.
 
 
 
 
 
 
 Role Requirements
 
 
 <ul>
 <li>
 Sub-Brand and Partner Account Management: Act as the primary marketing point of contact for designated sub-brands and external partner teams, managing day-to-day communication and project priorities.
 </li>
 <li>
 Campaign Planning and Execution: Collaborate with the Digital Channels Lead and internal stakeholders to build and execute quarterly marketing plans across social, SEO, internal comms, events, brochures, email, and web.
 </li>
 <li>
 Creative Briefing and Project Coordination: Brief internal creative teams (design, copywriting, digital, video) to develop high-impact, on-brand marketing materials and manage execution using Monday.com.
 </li>
 <li>
 Campaign Performance and Reporting: Monitor performance of marketing campaigns across all active channels, providing regular reports that track ROI, lead generation and impact against business KPIs.
 </li>
 <li>
 Stakeholder Management: Build trusted relationships with senior leaders in the business, understand their goals, manage expectations, and translate their needs into strong creative and digital marketing outcome.
 </li>
 <li>
 Continuous Improvement: Recommend improvements to drive marketing effectiveness, enhance partner satisfaction, and improve execution quality across all campaign assets.
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 <ul>
 <li>
 Experience in an agency account executive, client services, or in-house marketing delivery role is beneficial.
 </li>
 <li>
 Degree in marketing, communications, or related field preferred.
 </li>
 <li>
 Strong project and campaign coordination experience.
 </li>
 <li>
 Experience preparing and delivering briefs to internal or external creative teams.
 </li>
 <li>
 Confident using project management tools such as Monday.com.
 </li>
 <li>
 Working knowledge of marketing channels including digital, social, web, email and events.
 </li>
 <li>
 Demonstrated ability to manage multiple campaigns and stakeholders simultaneously.
 </li>
 <li>
 Experience tracking results and reporting against marketing KPIs.
 </li>
 </ul>
 
 
 
 
 
 Skills and Abilities
 
 
 <ul>
 <li>
 Excellent communication and relationship-building skills.
 </li>
 <li>
 Detail-oriented and organised, with strong time management.
 </li>
 <li>
 Positive, pragmatic and proactive attitude.
 </li>
 <li>
 Ability to work independently while collaborating across a team.
 </li>
 <li>
 Confidence to liaise with senior stakeholders and push back where needed.
 </li>
 <li>
 Aligned with haus &amp; haus values: positive, proactive, accountable, and customer-obsessed.
 </li>
 </ul>
 
 
 
 
 If you're ready to take your marketing career to the next level in a supportive team with real momentum, we'd love to hear from you.
 
</div>

Marketing Specialist - Sub Brands

J&Y Law

<div>Benefits: 
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul> 
About J&amp;Y Law Firm 
 
We are a rapidly growing Plaintiff's Elder Abuse &amp; Personal Injury practice located in Los Angeles, CA. We are currently seeking an experienced Personal Injury Intake Specialistto join our dynamic team. 
 
We are proud of our commitment to and vision of providing clients with the highest level of service. The ideal candidate will be someone who wants the chance to make a difference for our clients and contribute to our firm as a whole. 
 
What we provide: 
 
<ul><li>A team environment guided by respect and care</li></ul> 
 
<ul><li>An investment in technology and processes for our team</li></ul> 
 
<ul><li>A challenging, fast paced, and interesting case load</li></ul> 
 
<ul><li>A very competitive salary</li></ul> 
 
<ul><li>Growth opportunity and a collaborative team environment, in addition to a competitive benefits package, including medical, dental and vision options and paid parking.</li></ul> 
 
General Statement of Responsibilities 
 
The Personal Injury Intake Specialist is the first point of contact for potential clients seeking representation for personal injury cases at Javaheri &amp; Yahoudai, A Professional Law Corporation. This includes, but is not limited to, cases involving: 
 
<ul><li>Auto accidents (car, motorcycle, rideshare)</li>
<li>Slip and falls &amp; premises liability</li>
<li>Dog bites</li>
<li>Elder abuse &amp; neglect</li>
</ul>The Intake Specialist plays a critical role in assessing case viability, gathering accurate client and incident details, and providing a compassionate and professional experience that reflects the firm&rsquo;s commitment to exceptional client service. This position requires attention to detail, strong listening skills, and the ability to work under time-sensitive conditions. 
 
 
 
Essential Responsibilities 
 
Client Intake &amp; Screening 
 
<ul><li>Answer inbound calls, online form submissions, and direct referrals within established timeframes.</li>
<li>Use approved intake scripts to guide initial conversations and ensure all relevant facts are collected.</li>
<li>Conduct preliminary case evaluation for auto accidents, slip and fall, dog bites, and elder abuse cases, documenting: 
<ul><li>
Date, time, and location of incident</li></ul>
</li>
<li><ul><li>Injuries sustained</li></ul>
</li>
<li><ul><li>Medical treatment received</li></ul>
</li>
<li><ul><li>Liability details</li></ul>
</li>
<li><ul><li>Insurance coverage (if applicable)</li></ul>
</li>
<li>Accurately document all information in the case management system (Litfy, or equivalent).</li>
<li>Flag potential high-value cases for manager review.</li>
</ul>Client Communication &amp; Follow-Up 
 
<ul><li>Build trust and rapport with potential clients by demonstrating empathy and understanding their needs.</li>
<li>Follow up on pending leads to secure additional information or determine status.</li>
<li>Provide timely status updates to prospective clients and explain next steps.</li>
<li>Follow firm escalation procedures for complex cases or clients requiring urgent attention.</li>
</ul>Documentation &amp; Data Management 
 
<ul><li>Ensure all intake records, call logs, and case notes are properly completed and filed in the case management system.</li>
<li>Track and document all follow-up attempts and client communications.</li>
<li>Verify data accuracy, including correct spelling of names, dates, and incident descriptions.</li>
</ul>Collaboration &amp; Coordination 
 
<ul><li>Work closely with Case Managers, Investigators, and Attorneys to ensure seamless handoff of qualified cases.</li>
<li>Flag any incomplete, conflicting, or unclear case information for internal review.</li>
<li>Participate in weekly intake team huddles to review process updates and case trends.</li>
</ul>Compliance &amp; Confidentiality 
 
<ul><li>Maintain 100% confidentiality of all client and case information.</li>
<li>Comply with HIPAA, California privacy laws, and internal firm protocols on data handling and security.</li>
<li>Adhere to all scripts, disclosures, and intake guidelines established by the firm.</li></ul> 
 
Qualifications 
 
<ul><li>1-3 years experience in personal injury intake, legal intake, call center intake, or client services role in a law firm or healthcare setting.</li>
<li>Strong working knowledge of personal injury case types, including auto accidents, slip and fall, dog bites, and elder abuse.</li>
<li>Excellent verbal communication skills &ndash; able to gather facts while building rapport with potential clients.</li>
<li>Demonstrated ability to multi-task in high-volume environments.</li>
<li>High level of attention to detail in data entry and documentation.</li>
<li>Ability to follow scripts and procedures while adapting to different client personalities.</li>
<li>Experience with Litify, Filevine, PracticePanther, or similar legal case management software preferred.</li>
<li>Bilingual (Spanish) is required.</li></ul> 
This is a remote position.</div>

Personal Injury Intake Specialist

Benefit Systems Turkiye

<div>Join us as a Customer Success Specialist and discover the future of employee experience!
Benefit Systems is a global company based in Poland, dedicated to promoting a healthy and active lifestyle. We serve over 2 million users across six countries and have been operating in Turkey under the MultiSport brand since 2021! We provide access to a wide network of sports facilities to help employees achieve a better work-life balance.
We believe that happy employees are more productive and have made it our mission to transform the concept of corporate well-being. Since our entry into the Turkish market in 2021, we&rsquo;ve been helping companies motivate their teams, support personal development, and create a positive workplace culture. Thanks to our dynamic and innovative approach, we build long-term business partnerships and make healthy living accessible and enjoyable for everyone.
Requirements<ul>
<li>Strong communication and collaboration skills
</li><li>Planning, organization, and time management abilities
</li><li>Result-oriented approach and process follow-up skills
</li><li>Teamwork-oriented mindset</li>
</ul>Responsibilities
<ul><li>Building strong and long-term relationships with clients, acting as their trusted advisor
</li><li>Guiding new clients through the onboarding process and ensuring successful adoption of our products/services
</li><li>Monitoring client usage data and proactively increasing engagement to strengthen customer loyalty
</li><li>Analyzing client needs and offering tailored solutions to help them achieve their goals
</li><li>Sharing client feedback with relevant internal teams to improve overall service quality
</li><li>Identifying cross-sell and upsell opportunities when appropriate, and collaborating with the sales team
</li><li>Responding to client inquiries in a timely and professional manner
</li><li>Accurately recording client interactions and updates in the CRM system
</li><li>Tracking key customer success metrics such as NPS (Net Promoter Score), renewal rate, and customer churn</li>
</ul>Benefits<ul>
<li>MultiSport Card: Access for you and 2 loved ones to a MultiSport card!</li>
<li>Private Health Insurance: Comprehensive and high-coverage health package</li>
<li>Meal Card: Daily meal allowance</li>
<li>Transportation Support: Travel expense coverage for your commute to the office</li>
<li>Robust Bonus System: A performance-driven bonus system designed to support and reward you</li>
<li>Hybrid Working System: The opportunity to work from home one day a week</li>
<li>Working from home one day a month for female employees</li>
<li>Global Work Environment: Expand your vision by working in an international team</li>
<li>Career and Training Opportunities: Personal development and continuous learning opportunities to advance your career</li>
<li>Dynamic and Innovative Structure: Encouragement to rise into leadership roles and progress in your career</li>
<li>Well-being Activities: Enjoyable events that boost employee happiness and motivation</li></ul></div>

Customer Success Specialist

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