client services vice president

<div><p><b>Vice President, Client Coverage &ndash; Global Client Management, Investment Managers</b></p><p>
At BNY, our culture allows us to run our company better and enables employees&rsquo; growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world&rsquo;s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p><p>
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance &ndash; and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p><p>
We&rsquo;re seeking a future team member for the role of Vice President, Global Client Management, to join our Investment Management team. This role is based in New York.</p><p>
Global Client Management is a Commercial Team, where we manage existing and prospective client relationships with the goals of ensuring client satisfaction and growing their business with BNY. We advise clients on the best way to achieve their strategic objectives through a solutions-oriented approach, and collaborate with partners across BNY to support the delivery of a seamless client experience.</p><p>
In this role, you&rsquo;ll make an impact in the following ways:</p><ul><li><p><b>
Executive engagement</b> - Partner with senior leadership to shape engagement with top Investment Management clients - aligning commercial strategy across regions and global platforms.</p></li><li><p><b>
Market insights</b> - Bring the market to life - turn client and segment insights into sharp points of view, targeted go-to-market actions, and new growth opportunities.</p></li><li><div><b>
Pipeline management</b> - Create momentum through disciplined pipeline management - maintain forecasting accuracy, track conversion, and surface risks and dependencies early to accelerate outcomes.</div></li><li><p><b>
Solution delivery</b> - Partner with product, coverage, and regional teams to build tailored proposals and solutions - positioned clearly, differentiated, and aligned to client priorities and operating models.</p></li><li><p><b>
Stakeholder management</b> - Strengthen senior stakeholder relationships through clear, client-ready communications and timely updates that remove blockers and keep delivery on track.</p></li></ul><p>
To be successful in this role, we&rsquo;re seeking the following:</p><ul><li><p><b>
Financial services experience</b> &ndash; 5-7 years&rsquo; experience in financial services - ideally across sales, business development, or client management.</p></li><li><p><b>
Strategic judgment</b> - Strategic, structured thinking - able to assess segments, geographies, and client needs, then turn insight into executable sales actions (including senior talking points and proactive risk management).</p></li><li><p><b>
Commercial leadership</b> - Commercial drive and executive presence - able to grow relationships, progress deals, and deliver measurable business outcomes.</p></li><li><p><b>
Executive communication</b> - Advanced analytical and storytelling skills - able to synthesize complexity into clear, senior-ready messages that influence decisions.</p></li><li><p><b>
Stakeholder management</b> - Relationship-builder across cultures and functions - able to earn trust quickly and expand commercial impact in a global environment.</p></li><li><p><b>
Ownership and resilience</b> - High ownership and resilience - able to prioritize under pressure, deliver to tight timelines, and consistently hit targets.</p></li></ul><p>
At BNY, our culture speaks for itself, check out the latest BNY news at:</p><p>
BNY Newsroom</p><p>
BNY LinkedIn</p><p>
 Here&rsquo;s a few of our recent awards:</p><ul><li>
America&rsquo;s Most Innovative Companies, Fortune, 2025</li><li>
World&rsquo;s Most Admired Companies, Fortune 2025</li><li>
&ldquo;Most Just Companies&rdquo;, Just Capital and CNBC, 2025</li></ul><p><br>
Our Benefits and Rewards:</p><p>
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life&rsquo;s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</p><p><br>
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $69,000 and $160,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.<br>
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.</p></div>

Vice President, Client Coverage – Global Client Management, Investment Managers

EnableComp, LLC

<div><div>EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified <i>E360 RCM</i>&trade; intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers&rsquo; Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.<br>
</div>
<div><b>Position Summary</b></div>
<div>
<p>The <b>Vice President, Client Success (VP)</b> is responsible for cultivating positive, long-term relationships across the EnableComp client base in partnership with internal EnableComp operations and sales leadership. The VP is responsible for interacting with customers on an executive level; and acting as an extension of the client; understanding and communicating agreed upon expectations to internal departments and increasing the market share of business by providing service that meets and exceeds customer expectations. Through ongoing communication, the VP delivers the highest level of client service and ensures product and service success at each client site.</p>
</div>
<h3 class="jobSectionHeader"><b>The Job Responsibilities Include</b></h3><div>
<ul><li>Client Relationship/Management: 25%</li>
<li>Collaboration with other EC functions: 25%</li>
<li>Client Business Reviews and Meetings: 25%</li>
<li>Introducing and selling new solutions to existing clients, including having a target sales quota: 25%</li>
<li>Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunities</li>
<li>Will oversee all Client Success activities for designated clients within the assigned Region.</li>
<li>Will oversee 4-5 directors of Client Success acting as a mentor and team lead ensuring they hit all of their goals</li>
<li>Communicate and coordinate with Senior Vice President, Client Success to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard.</li>
<li>Acts as an &ldquo;ambassador&rdquo; for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients.</li>
<li>Manages certain KPI metrics visible to the EnableComp ELT team and Board of Directors, including NPS scoring and client retention goals.</li>
<li>Uses a consultative approach to best serve each client to ensure we are delivering the right services at the right time to meet each client&rsquo;s needs.</li>
<li>Reviews, understands and tracks assigned client&rsquo;s performance goals and meets regularly with our clients to review their status and progress with an emphasis on highlighting EnableComp&rsquo;s value proposition and ROI across product lines.</li>
<li>Ensures EnableComp&rsquo;s monthly and quarterly reporting packages are generated and delivered to assigned clients timely, and that they consistently reflect the pertinent EnableComp metrics and benchmarks.</li>
<li>Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities.</li>
<li>Schedule and attend regular meetings or conference calls with assigned clients to discuss current status and reports and ensures the necessary EnableComp team members contribute appropriately for the meetings.</li>
<li>Develop agendas and other presentation materials, create meeting summaries and generate meeting deliverables.</li>
<li>Assist Implementation with the roll out of any process update/rollout initiatives and manage client deliverables post-implementation.</li>
<li>Manage and control client obligations, maintaining a high level of customer satisfaction at all levels of the organization.</li>
<li>Identify cross-sell opportunities within the assigned client base, escalating to the assigned outside sales executive for applicable territory/client. Escalates to Sales Executive when needed.</li>
<li>Participates in internal client account review meetings (sales forecast, at risk, etc.).</li>
<li>Use of independent judgement and discretion as it relates to responsibilities detailed above.</li>
<li>Other duties as required.</li>
</ul></div><h3 class="jobSectionHeader"><b>Requirements &amp; Qualifications</b></h3><div>
<ul><li>Bachelor&rsquo;s Degree in Business, Sales/Marketing or other related field of study</li>
<li>Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, namely engaging hospital revenue cycle management.</li>
<li>Equivalent combination of education and experience will be considered.</li>
<li>Experience with claims billing and IT/EDI systems preferred.</li>
<li>Experience with CRM software (e.g. Salesforce.com)</li>
<li>Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).</li>
<li>Timely and regular attendance.</li>
<li>Equivalent combination of education and experience will be considered</li>
<li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.</li>
</ul></div><h3 class="jobSectionHeader"><b>Special Considerations &amp; Prerequisites</b></h3><div>
<ul><li>Practices and adheres to EnableComp&rsquo;s Core Values, Vision and Mission.</li>
<li>Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders.</li>
<li>Strong passion for serving the needs and expectations of the client.</li>
<li>Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders.</li>
<li>Excellent written and oral communication skills to communicate with internal stakeholders and external clients.</li>
<li>Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management.</li>
<li>Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude.</li>
<li>Strong analysis and problem-solving skills.</li>
<li>Must be able to manage conflicting priorities, while being extremely adaptable and flexible.</li>
<li>Up to 30% travel required.</li>
</ul></div><div><div><i>EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.</i></div>
<div></div>
<div>EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that <b>investing in our employees is the key to our success</b>, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.</div>
<div></div>
<div><b><i> </i></b><b><i>Don&rsquo;t just take our word for it! Hear what our people are saying:</i></b></div>
<div><i>&ldquo;I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.&rdquo;</i> &ndash; Revenue Specialist</div>
<div></div>
<div><i>&ldquo;I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.&rdquo;</i> &ndash; Supervisor, Operations</div>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Vice President, Client Success - West (REMOTE)

Goldman Sachs

<div><div><div><div><div><div><div><p><b>OPERATIONS</b></p>
<p>
Transaction Banking Operations is part of Transaction Banking within Platform Solutions. We are responsible for building, developing, and supporting Goldman Sachs&rsquo; Transaction Banking offering that is delivering a range of treasury and cash management products to our corporate client base. Transaction Banking Operations provide essential risk management and controls architecture to preserve and enhance the firm's assets and reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.</p>
<p><b>
YOUR IMPACT</b></p>
<p>
We&rsquo;re looking for a professional to join our Client Relationship Management team within Transaction Banking. Client Relationship Managers (CRMs) serve as the primary point of contact for our strategic corporate relationships, overseeing the strategy and execution of our front-to-back client experience.</p>
<p>
As a CRM, you are responsible for delivering a best-in-class, front-to-back client experience, driving growth opportunities, and decreasing cost-to-service. By collaborating with cross-functional internal stakeholders on strategic initiatives and product enhancements, delivering against client objectives, and providing enhanced service levels, you will strengthen our strategic client relationships and drive business growth.</p><br>
<p></p>
<p><b>
OUR IMPACT</b></p>
<p>
Transaction Banking Operations is focused on scaling the Transaction Banking businesses and supporting the constantly evolving suite of innovative Transaction Banking Services we are offering clients, whilst adapting to the rapidly changing payment landscape.</p>
<p>
Our organization is the first line of defense for control and governance to protect both clients&rsquo; and the firm&rsquo;s financial assets; and to provide a differentiated, best-in-class client service. Transaction Banking Operations has presence in Singapore, Bengaluru, London, New York, Dallas, and Amsterdam. All our offices work closely together as a single global team in support of our Transaction Banking business.</p>
<p>
We manage a wide range of complex processes, with members developing skills and competencies around client service (client on-boarding, first line client support), cash management (including: payment controls, bank account management, virtual account management, cash concentration, payment formatting /settlement, reconciliation and claims), transaction support (FX Payment, Escrow, Money Market and Term Deposits), regulatory requirements, industry trends and change management.</p><br>
<p></p>
<p><b>
HOW YOU WILL FULFILL YOUR POTENTIAL</b></p>
<ul><li>
Build, maintain, and enhance relationships with senior client contacts in cash management and treasury groups</li><li>
Regularly meet with clients to understand strategic goals and priorities, and to review front-to-back Service Level Expectations (SLE)</li><li>
Proactively review Key Performance Indicators (KPI) to identify and resolve emerging issues, assess client efficiency opportunities, and drive improvement plans</li><li>
Partner with internal teams (client on-boarding, implementation, client service, operations, product and engineering) to resolve complex client issues, conduct root cause analysis, and ensure client SLEs are met</li><li>
Serve as an internal champion for clients, advocating for client needs to prioritize product enhancements, strategic projects, and process improvement initiatives</li><li>
Collaborate with sales to drive commercial opportunities</li></ul><br>
<p></p>
<p><b>
SKILLS &amp; EXPERIENCE WE&rsquo;RE LOOKING FOR</b></p>
<p><b>
BASIC QUALIFICATIONS</b></p>
<ul><li>
Bachelor&rsquo;s Degree with 6+ years of experience in client facing roles</li><li>
Strong written and verbal communication skills</li><li>
Effective interpersonal skills with the ability to influence global stakeholders on behalf of clients</li><li>
Results-oriented team player who collaborates with others to drive optimal outcomes</li><li>
Commitment to excellence and a high level of integrity</li><li>
Effective risk manager, demonstrating the ability to understand and balance internal risk with external client needs</li></ul><br>
<p><b>
PREFERRED QUALIFICATIONS</b></p>
<ul><li>
Relevant Transaction Banking experience</li><li>
Proven relationship management experience that has driven business growth</li><li>
Judgement and problem solving; thinks ahead and anticipates situations.</li><li>
Ability to analyze complex issues and identify clear, objective solutions</li><li>
Capability to effectively build network across global stakeholders</li></ul>
<div>
<p><b>Salary Range</b><br>
The expected base salary for this New York, New York, United States-based position is $125000-$250000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.</p>
<p><b>Benefits</b><br>
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.</p>
</div></div></div></div></div></div></div><div><div><div><div><div><b>
We Offer Best-In-Class Benefits</b></div></div></div><p></p><div><div><div><div><div><div><div>
Healthcare &amp; Medical Insurance</div></div><p>
We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Holiday &amp; Vacation Policies</div></div><p>
We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Financial Wellness &amp; Retirement</div></div><p>
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees&rsquo; priorities.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Health Services</div></div><p>
We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Fitness</div></div><p>
To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).</p></div></div></div></div><p></p><div><div><div><div><div><div>
Child Care &amp; Family Care</div></div><p>
We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.</p></div></div></div></div><p></p><div><div><div><div><div><div>
Benefits at Goldman Sachs</div></div><p>
Read more about the full suite of class-leading benefits our firm has to offer.</p></div></div></div></div></div></div></div></div><div></div>
<br><p>Opportunity Overview
CORPORATE TITLE
Vice President
OFFICE LOCATION(S)
New York
JOB FUNCTION
Project Management
DIVISION
Global Banking &amp; Markets</p>

Global Banking & Markets - Transaction Banking Operations- Client Relationship Management- Vice President- New York

CenterWell

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Associate Vice President, Consumer Service Operations role is a critical role that requires an in-depth understanding of how organization capabilities interrelate across multiple segments and/or enterprise wide. This role is the seniormost leadership position for the CenterWell Pharmacy Call Center and responsible for all aspects of management for internal and vendor inbound/outbound call and chat teams, for operational call center reporting, and for monitoring and delivering consumer experience results. This leader will play an integral role in supporting business development, transformation work, and both new product and technology implementations. This individual will serve as a member of the CWP Leadership team and will be a strong influencer of change through relationships and both Pharmacy and enterprise priority alignment.<p></p><p><b>
Key Responsibilities</b></p><ul><li>
Working and collaborating with leaders across the Humana enterprise, this position will develop a comprehensive knowledge of call center business strategies, capabilities, and best practices</li><li>
Develop and execute our Consumer Service vision and strategy, promoting a consumer-centric mindset across the organization</li><li>
Establishes organizationally aligned performance goals, timelines and outcome measures.</li><li>
Oversees incentive design and tracking for call center associates</li><li>
Manages our BPO/Vendor strategy, pricing, and contracting, ensuring vendor partners meet the service level agreements and timeline</li><li>
Responsible for prioritizing and adjusting the strategic plan and initiatives in response to organizational, regulatory or market driven imperatives.</li><li>
Directly responsible for a total team of 500 internal FTEs, and over 2000 vendor associates that help support customer experience</li><li>
Owns all customer service for members who can leverage CenterWell Pharmacy for their prescription or OTC benefit. This includes the components of Inbound Calls, Outbound Calls, Vendor Management, Operational Reporting, and Consumer Experience.</li></ul><h1 class="jobSectionHeader"><br>
<b>
Use your skills to make an impact
</b><br>
</h1><ul><li><b>Required Qualifications</b><br>
</li><li>
 10-12+ years of progressive leadership experience in healthcare operations, contact center management, PBM, or specialty pharmacy environments</li><li>
 8+ years direct experience leading large-scale, multi-site or enterprise contact center operations (500+ FTEs, including BPO/vendor environments)</li><li>
 10+ years of technical experience leading or implementing AI-driven contact center automation, including voice AI, chatbots, and intelligent virtual agents</li><li>
Bachelor&rsquo;s Degree and/or equivalent experience (2 years&rsquo; experience per year of education as a equivalent substitute)</li><li>
10 years of technical operational experience in a call center or operational environment</li><li>
8 or more years of direct management experience, leading not only individual contributors, but leading larger-scale operations of layers of leaders</li><li>
Experience with department budget oversight</li><li>
Prior demonstrated experience of driving operational improvements that support business strategy</li><li>
Prior demonstrated experience with project management, process improvement or process design</li><li>
Demonstrated problem solving skills; ability to give direction and make sound business decisions</li><li>
Demonstrated capability with coaching and developing associates formally and informally</li><li>
Demonstrated success as a collaborative leader and strong client relationship skills<br>
</li><li><b>
Preferred Qualifications</b></li><li>
Master&rsquo;s Degree</li><li>
Prior Experience in healthcare or insurance setting<br>
</li><li><b>
Additional Information</b></li><li><b>
Location
</b></li><li>WAH anywhere across US</li><li>
Requires travel as business needs dictate</li><li>
Must meet Work-At-Home Requirements for privacy and security</li><li>
Must provide a high-speed DSL or cable modem for the home office.</li><li>
Associates who live and work from home in the state of California will be reimbursed for their internet expense. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload).</li></ul><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$168,000 - $231,000 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p>
Application Deadline: 04-16-2026<h1 class="jobSectionHeader"><br>
<b>
About us</b><br>
</h1>
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.<p></p>
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.<p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Associate Vice President, Consumer Service Operations

Catholic Charities Fort Worth

<div><p><b>Be PROUD of what you do:</b></p>
<p>
You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 116-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! <b><i>Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.</i></b></p><br>
<p></p>
<p><b><i>
Applications will be accepted through May 15, 2026.</i></b></p><br>
<p></p>
<p><b>
Core Responsibilities</b></p>
<ul>
<li>Administrative Support</li>
<li>Strategic Support</li>
<li>Senior Leadership Team Operations &amp; Integration</li>
<li>Governance Entities Strategy &amp; Engagement</li>
<li>Project Management Strategic Support</li></ul><br>
<p></p>
<p><b>
What will you be doing in your role?</b></p>
<ul>
<li>Independently manage and triage the President&rsquo;s and Vice President&rsquo;s email inboxes, ensuring timely responses, exercising judgment to flag strategic priorities, and maintaining executive-level communication standards.</li>
<li>Draft, edit, and prepare professional correspondence, presentations, and internal communications on behalf of the President and Vice President, exercising discretion regarding content and alignment with leader voice.</li>
<li>Orchestrate and &ldquo;run the day&rdquo; for the President and Vice President, including ensuring smooth meeting transitions, keeping schedules on track, and proactively preparing materials and briefing documents before each meeting.</li>
<li>Manage complex, high-volume calendars for the President and Vice President, making autonomous decisions regarding scheduling, prioritization of requests and coordination with internal and external stakeholders.</li>
<li>Coordinate all travel for the President and Vice President, including booking flights, hotels, and ground transportation; preparing detailed travel itineraries; and ensuring President and Vice President are fully prepped for all onsite commitments.</li>
<li>Anticipate needs of President and Vice President by monitoring workloads, deadlines, and key priorities, proactively identifying risks, conflicts, or preparation needs to ensure the leaders are fully briefed and equipped for upcoming commitments.</li>
<li>Serve as a strategic gatekeeper, protecting executive time while maintaining strong relationships across the organization and making determinations regarding access, timing, and follow-up.</li>
<li>Own preparation for executive meetings, including driving timelines, supporting creation of agendas, curating materials, and guiding post-meeting follow-through to drive results.</li>
<li>Provide comprehensive support for senior leadership team meetings, including preparing meeting spaces, managing technology needs, taking clear and actionable notes, and documenting decisions to drive execution and accountability.</li>
<li>Track and assign action items from senior team meetings, ensuring owners are notified and deadlines are monitored to support accountability and follow‑through.</li>
<li>Own and drive the annual calendar of senior leadership team meetings, proactively coordinating schedules, managing all logistics, securing materials, and ensuring all components are delivered with excellence.</li>
<li>Prompt the President and Vice President to prepare meeting agendas and materials in advance, maintaining a smooth planning cadence so executives don&rsquo;t need to manage the process themselves.</li>
<li>Serve as the operational owner for governance processes&mdash;anticipating needs, maintaining cadence, and ensuring all governance activities occur on time, with excellence, and with minimal direction required from the President and Vice President.</li>
<li>Provide comprehensive support for all governance meetings, including preparing meeting spaces, managing technology needs, taking clear and actionable notes, and documenting decisions and follow‑up tasks.</li>
<li>Support the implementation of project management best practices for cross‑functional initiatives led by the President and Vice President, exercising judgment to organize workstreams, timelines, and alignment across teams.</li>
<li>Own logistics, coordination, and document preparation for project management meetings.</li>
<li>Support preparation and follow up for project management meetings, including preparing agendas, assembling materials, and capturing clear next steps that drive consistent follow‑through and momentum.</li></ul><br>
<p></p>
<p><b>
Are you the next Senior Executive Assistant to President/CEO and Vice President?</b></p>
<p><b>
Required:</b></p>
<ul>
<li>High School Diploma.</li>
<li>5 to 7 or more years of relevant professional experience in executive support, operations, or administrative leadership.</li>
<li>Proficiency in Microsoft Office Suite (including Outlook, Word, Excel, PowerPoint and SharePoint).</li>
<li>Excellent written and oral presentation skills in English.</li>
<li>Exceptional organizational skills with the ability to manage multiple priorities and deadlines.</li>
<li>Strong communication and interpersonal abilities.</li>
<li>Demonstrated discretion and ability to handle sensitive and confidential information.</li>
<li>Ability to work both independently and collaboratively in a fast-paced environment.</li>
<li>Ability to provide consistent, on-site support. This position is located in Fort Worth, TX. It is required for candidates to be available to work 5 days in the office. Occasional remote work is supported when work duties require deep thinking or focused work.</li>
</ul>
<p><b>Preferred:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in business or related field preferred.</li></ul><br>
<p></p>
<p><b>
Here's the Good Stuff...
</b></p><ul><li>Full-time position with a starting salary of $75,000. Pay is determined by relevant experience, work history, education and internal equities.</li>
<li>Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield</li>
<li>Health Savings Account- CCFW contributes $110 per month.</li>
<li>100% Company paid Long Term Disability</li>
<li>100% Company paid Basic Life and AD&amp;D Insurance</li>
<li>16 paid Holidays (including being closed Christmas Eve through New Years Day)</li>
<li>Tiered PTO Accrual by tenure:
<ul><li>Vacation Time- 100 hours in your first year.</li>
<li>Sick Time- 48 hours in your first year.</li>
</ul></li><li>403(b) with employer match from day one- up to 6%</li>
<li>3 weeks paid parental/critical illness leave</li>
<li>Employee Assistance Program</li>
<li>CCFW Participates in the Public Service Loan Forgiveness program (PSLF)</li>
<li>Mentorship Program</li>
<li>Wellness Program</li>
<li>Financial Coaching</li><br>
</ul>
<p><b>I'm in...next steps.</b><br>
We want to know more about you! Send us your resume and cover letter through the &quot;Join our Team&quot; tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the &quot;Apply now&quot; button at the top right of the posting. Be sure to complete all fields so we know who to contact!</p><br>
<p></p>
<p><i>
Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.</i></p></div>

Senior Executive Assistant to CEO/President and Vice President

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Vice President, People Business Partner<p></p>
Vice President, People Business Partner, LAC<br>
<br>
Overview<br>
The Vice President, People Business Partner (PBP), BU LAC is a business and client-oriented advisor with primary accountability for partnerships with senior business leaders across the region to design and implement a people strategy in line with the business priorities. The portfolio for this role includes: Services (Sales, Product Management, Customer Success, etc.), Core Payments (Product, Commercialization), CNPF (Sales, Product Management) business units as well as enabling functions as Global Customer Delivery &amp; Care, Finance and Law.
<br>
The Vice President, PBP BU LAC interacts in a highly matrixial environment and builds meaningful partnerships with a wide range of PBPs within the region and Global BUs and functions, as well as with key CoE partners to ensure programs, processes and key enterprise initiatives are successfully implemented and managed.<br>
This position reports to the Senior Vice President, People &amp; Capability, Latin America and the Caribbean region (LAC).<br>
<br>
Responsibilities<br>
 Primary responsibility for the design, delivery, and management of an overarching people strategy in alignment with business priorities and planned growth<br>
 Member of the leadership team for the line of business<br>
 Partners with COE leadership and business stakeholders to develop programs designed to enhance the employee experience and organizational effectiveness<br>
 Guides business leaders through complex change management initiatives and is responsible for the cultural stewardship of the business<br>
 Ensures People &amp; Capability programs are delivered effectively for the business<br>
 Has a deep understanding of incentive plans and retention strategies<br>
 Provides in-depth market insight and advises on talent implications of external trends that may have workforce implications<br>
 May manage one or more teams of Business Partners and Specialists<br>
<br>
Experiences<br>
 Proven track record of working with senior management and CoEs to build a strategic talent vision for the business<br>
 Ability to work effectively in a highly matrixed organization and build strong relationships across all levels of the organization<br>
 Ability to design and articulate strategic vision and plans, as well as execution excellence<br>
 Strong business acumen coupled with project management, negotiation and influencing skills<br>
 Highly motivated, self-starter with the ability drive the people and culture agenda with speed, agility and quality, and resilient and adaptable to navigate fast pace and changing environments<p></p>
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.<p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul><p></p>
In line with Mastercard&rsquo;s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.<p></p><p><b>
Pay Ranges</b></p>
Miami, Florida: $192,000 - $307,000 USD</div><p></p>

Vice President, People Business Partner

Bank of America

<div><p><b>Job Description:</b></p><p></p><p>
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br>
<br>
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br>
<br>
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br>
<br>
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!</p><p><b><br>
Job Description:</b><br>
The Futures &amp; Options business is operating in an increasing regulatory environment. The scope and the impact of the regulation can vary by function, product and region. It is the responsibility of the F&amp;O Solutions team to determine the impact of the regulation, to ensure it is implemented correctly and ensure a control framework is in place to ensure regulatory compliance across the line of business.</p><p></p><p>
We have seen a significant amount of regulatory change (EMIR, MiFiD II &amp; Brexit) as well as business growth and opportunities.</p><p></p><p>
The F&amp;O Solutions team consists of people with a deep front to back understanding of the business and the trade life cycle, from execution to clearing to margining. They need to be able to leverage this knowledge to support the growth of the business, but increasingly also to ensure regulatory compliance across a number of areas.</p><p></p><p>
We are looking for a person that can digest the impact of regulation to the business and its clients, develop business requirements and assist in the development of a strategic front to back infrastructure that enables responsible business growth and sustainable processes.</p><p></p><p><b>
Product Experts to Clients and internal teams</b></p><ul><li><p>
Deep understanding of our existing and future products, services, systems, flows, support structure and technology, in order to sustain client dialogue and propose recommendations.</p></li><li><p>
Strong partnership with Product Owners and input into decision-making process for future investment spend and the strategy of our client-facing product products and internal services. Knowledge-sharing with Product Owners / Development to ensure that our business can exploit opportunities that exist within the market place.</p></li><li><p>
Responsibility for ensuring that clients requirements are serviced at the tactical and strategic levels (e.g. Demand Management process, Technology Council spend for client-facing products)</p></li><li><p>
Extensive knowledge of competitor offerings, industry trends, vendor products, market developments, regulatory structure and technology innovations within our businesses.</p></li><li><p>
Familiarization with the markets and associated challenges and opportunities that our clients face.</p></li><li><p>
Provide resource to product teams and throughout the product development lifecycle (e.g. define business requirements, prioritize, sign off design and functional specs, and participate in UAT and internal pilots).</p></li></ul><p></p><p><b>
Client Solutions:
</b></p><ul><li><p>Have a thorough understanding of clients legal, credit, pricing, interest, collateral, margining, technology and operational set ups; devise and implement (technology) solutions that best satisfy client requirements.</p></li><li><p>
Understand and solve &lsquo;complex&rsquo; client problems and provide long-term solutions for client requirements</p></li><li><p>
Asses bespoke or non-standard client requirements and their merit in the contact of the potential revenue, resource requirements and the existing/future product agenda</p></li><li><p>
Have a clear understanding of the industry utilities and standards and best practices.</p></li></ul><p></p><p><b>
Client Relationship Management</b></p><ul><li><p>
Ensure Seamless handover from Sales during the on-boarding process</p></li><li><p>
Play a key role in managing client issues in order to prevent client defection, client dissatisfaction and/or revenue loss</p></li></ul><p></p><p><b>
Retention and new business opportunities</b></p><ul><li><p>
Define and implement the client retention strategy for existing clients, to further tie in clients and achieve revenue targets</p></li><li><p>
Communicate existing and future functionality, services and solutions to clients. Undertake in-depth training as required.</p></li><li><p>
Managing change initiated by BofA (software and infrastructure upgrades, policy changes and contribution to RFPs or competitor advances)</p></li><li><p>
Attend client pitches to provide consultative &lsquo;deep&rsquo; product expertise to close deals where required. Point of contact for sales during the marketing phase, particularly when faced with questions relating to bespoke requirements, credit or risk-related issues.</p></li></ul><p></p><p><b>
Client On Boarding:
</b></p><ul><li><p>Execute the acquisition strategy defined in partnership with Sales &amp; Marketing teams, taking from &lsquo;client win&rsquo; into &lsquo;client live&rsquo; phase.</p></li><li><p>
Partner regional On-boarding Team Managers to plan resource requirements and manage pipeline across products.</p></li><li><p>
Partnering with the CSR team provide in depth training for client facing applications, systems and processes</p></li></ul><p></p><p><b>
Skills and Experience</b></p><ul><li><p>
Client relationship management experience, problem escalation experience</p></li><li><p>
Excellent product and business knowledge, preferably across asset classes</p></li><li><p>
Strong technology skill and business acumen</p></li><li><p>
Strong negotiation, written, verbal, presentation and interpersonal skills</p></li><li><p>
Strong organization, delegation and prioritization skills</p></li><li><p>
Highly motivated, self-started, problem solver, strategic thinker</p></li><li><p>
Highly effective user of internal resources and excellent influencing skills</p></li></ul><p></p><p><b>
Shift:</b></p>
1st shift (United States of America)<p></p><p><b>
Hours Per Week:</b></p>
40</div><p></p>

Vice President/Director, Client Solutions - Futures & Options

Search 10000+ Client services vice president jobs near you this April. New roles added regularly across leading industries. Apply today.