client servicing manager

PageTraffic

Key Responsibilities<ul><li>Understand client goals, requirements, and timelines; ensure regular and clear communication</li><li>Monitor SEO project execution and coordinate with internal teams (SEO, Content, TLs)</li><li>Manage client issues, feedback, and escalations until resolution</li><li>Track project timelines and ensure on-time delivery as per commitment</li><li>Share project updates, SEO reports, and analytics with clients as required</li><li>Maintain strong client relationships through proactive servicing and follow-ups</li><li>Support clients with operational and technical guidance related to SEO campaigns</li><li>Assist reporting manager in improving client servicing quality and processes</li></ul>Required Technical skills<ul><li>Experience in Client Servicing or Project Management (preferably digital marketing/SEO)</li><li>Good understanding of SEO strategies and best practices</li><li>Hands-on knowledge of SEO tools: Google Analytics, Search Console, Ahrefs</li><li>Experience with CRM/project tools like BaseCamp (preferred)</li><li>Strong communication, coordination, and stakeholder management skills</li><li>Good problem-solving, negotiation, and people management abilities</li><li>Ability to multitask, prioritize, and work independently</li><li>Proficient in MS Office</li><li>Project Management certifications (HubSpot / Google / LinkedIn) are a plus</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Project Coordinator - Digital Marketing

Shakti Legal Compliance India (SLCI)

Customer Relationship Manager (CRM)Job Description &ndash; Customer Relationship Manager (CRM) Location: Okhla, New Delhi Openings: 2 Experience Required: Minimum 2&ndash;4 Years Qualification: Graduate (mandatory) Gender: Male/Female (both can apply)About Us: Shakti Legal Compliance India (SLCI) is a trusted name in providing end-to-end legal services related to labor laws, payroll, compliance, and audit-related services. With a strong focus on client satisfaction and long-term partnerships, we are looking for experienced and dynamic Customer Relationship Managers (CRM) to join our team in Okhla.Key Responsibilities:<ul><li>Serve as the primary point of contact for clients and build long-term Build and maintain strong, long-term relationships with clients.</li><li>Act as the single point of contact for client queries, escalations, and issue resolution.</li><li>Ensure timely communication and updates to clients.</li><li>Track client satisfaction and initiate corrective actions to improve retention.</li><li>Ensure timely delivery of services as per agreed scope.</li><li>Share audit reports, compliance updates, and trackers with clients as per schedule</li><li>Track and share client performance dashboards (compliance status, dues, deadlines)</li><li>Work closely with HR, Legal, Compliance, and Operations teams to resolve client issues.</li><li>Ensure audit findings, action items, and client instructions are implemented effectively.</li><li>Conduct regular client feedback surveys/calls.</li><li>Develop strategies to enhance client satisfaction and loyalty.</li><li>Address grievances proactively to avoid escalations.</li></ul>Required Skills &amp; Qualifications:<ul><li>A graduate degree is mandatory.</li><li>Minimum 2 years of proven experience in Client Servicing / CRM / Customer Support roles.</li><li>Excellent communication and interpersonal skills (English &amp; Hindi).</li><li>Strong organizational and problem-solving abilities.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to handle multiple clients simultaneously and meet deadlines.</li><li>Candidates residing in/near Okhla, New Delhi will be preferred.</li></ul>Salary Range: ₹20,000 &ndash; ₹30,000 per month (depending on skills and experience).Job Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthApplication Question(s):<ul><li>Are you located by nearest Okhla Phase -1?</li><li>Currently where do you live ?</li><li>Currently are you working ?</li><li>What is your salary ?</li><li>Do you have any experience in Customer Relationship Manager (CRM) ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Delhi, Delhi (Required)</li></ul>Work Location: In person

Customer Relationship Manager (CRM)

Squadra Media

<div>
 
 
 About the Company
 
 
 
 Squadra Media is a fast-growing digital marketing agency that blends creativity with technology to deliver top-notch solutions for global brands.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for an experienced Account / Social Media Lead to manage client relationships, oversee social media strategies, and drive campaign success. The ideal candidate has a strong background in digital marketing, client servicing, and social media management.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Own Client Relationships
 
 &ndash; Be the go-to expert, ensuring seamless communication and strategic growth.
 </li>
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 Lead Social Media Excellence
 
 &ndash; Develop and execute cutting-edge social media strategies across platforms.
 </li>
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 Drive Campaign Performance
 
 &ndash; Oversee execution, track key metrics, and optimize for maximum impact.
 </li>
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 Collaborate &amp; Innovate
 
 &ndash; Work closely with creative, media, and strategy teams to craft powerful digital narratives.
 </li>
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 Spot Growth Opportunities
 
 &ndash; Identify ways to scale accounts, enhance engagement, and boost ROI.
 </li>
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 Stay Ahead of Trends
 
 &ndash; Bring fresh, innovative ideas to keep brands ahead of the digital curve.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
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 Proven 3+ experience in client servicing, account management, or social media marketing at a digital agency.
 </li>
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 Strong understanding of paid &amp; organic social media, content strategy, and performance marketing.
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 Exceptional communication, analytical, and problem-solving skills.
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 Ability to manage multiple accounts in a dynamic, fast-paced environment.
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 Proficiency in project management tools and performance analytics.
 </li>
 </ul>
 
 
</div>

Account Lead

Trajital

Hiring: Business Development Manager &ndash; Marketing/Advertising Agency Background.Trajital is looking for a Business Development Manager with a strong background in the local marketing and advertising industry to join our team immediately.Location: Gulshan-e-Iqbal, Block 10, KarachiTimings: 10:00 AM to 7:00 PMType: Full-Time, On-SiteSalary Range: PKR 100,000 &ndash; 150,000 + Commission (based on experience and target)Key Requirements:- Minimum 1.5 to 2 years of experience in business development, client servicing, or account management within a marketing or advertising agency.- Proven experience working within the international and local markets.- Excellent communication and interpersonal skills.- Strong presentation, negotiation, and relationship-building abilities.Responsibilities:- Identify, pursue, and close new business opportunities.- Build and maintain strong relationships with clients and partners.- Prepare and present business proposals and strategies to clients.If you have the drive to grow with a creative team, we&rsquo;d love to hear from you!To apply: Send your resume to hr@trajital.comJob Type: Full-timeWork Location: In person

Business Development Manager - Local sales

noon

<div>
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, noon
 
 
 launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February
 
 
 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce,
 
 
 fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 
 
 
 
 
 noon&rsquo;s mission: Ring every doorbell, every day.
 
 
 
 
 
 
 Role Overview:
 
 
 
 We are looking for a Senior Account Manager / Account Manager to join our noon Ads team. The ideal candidate will have strong experience in digital advertising, media management, and client servicing, with a proven track record of building and managing relationships with top brands or agencies.
 
 
 
 
 
 This role requires someone who understands the advertising ecosystem, demonstrates strong commercial acumen, and possesses excellent negotiation and communication skills.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and grow relationships with key endemic brands on platform and seller partners.
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 Develop and execute ad strategies aligned with brand objectives and business goals.
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 Drive ads discussions, negotiations, and campaign execution.
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 Collaborate with internal teams (Category, Marketing, and Product) to deliver impactful ad solutions.
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 Monitor campaign performance and provide actionable insights and optimizations.
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 Stay informed about advertising trends, competitors, and emerging media opportunities.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
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 4&ndash;6 years of relevant experience in digital advertising or media sales.
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 Prior experience working in media agencies or with tier 1 electronics or FMCG brands.
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 Strong understanding of digital ads, media buying, and performance marketing.
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 Excellent negotiation, relationship management, and analytical skills.
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 Smart, proactive and confident communicator with the ability to manage multiple internal and external stakeholders.
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 Fluency in English and Arabic is preferred.
 </li>
 </ul>
 
 
</div>

Account Manager

JK Events & Advertising

Operations Executive/ManagerLocation: Viman Nagar, Pune, Maharashtra - 411014Department: Operations &amp; Client ServicingEmployment Type: Full-Time (Onsite)Experience Required: 1-5 Years_______________________________________About JK Events &amp; Advertising:Driven by Ideas, Powered by Results.JK Events &amp; Advertising is a leading 360&deg; marketing and advertising agency offering complete brand communication solutions. With expertise across ATL (Above-the-Line), BTL (Below-the-Line), Transit Media, and Digital Marketing, we deliver creative, impactful, and result-oriented campaigns nationwide.With a strong presence across 20+ states, our team of experts has executed powerful campaigns for industries such as FMCG, Banking, Automobiles, Retail, E-commerce, Petroleum, Healthcare, and Lifestyle.Our mission is to redefine brand experiences through innovation, creativity, and flawless execution &mdash; ensuring measurable results and long-term brand growth.Website: Offices: Pune (HO) | Ahmedabad (Regional Office) | Rajkot | South Delhi | Lucknow_______________________________________Role OverviewThis is a high-ownership Operations Executive role for professionals with 1&ndash;5 years of solid on-ground experience in ATL/BTL campaigns, branding executions, and activations. The role demands individuals who can lead execution independently, handle vendors and field teams confidently, and deliver results under pressure.The selected candidate will be responsible for driving execution excellence, maintaining operational discipline, and ensuring client satisfaction across multiple locations._______________________________________Key Responsibilities<ul><li>Drive end-to-end execution of ATL/BTL campaigns, branding installations, events, and activations with clear ownership.</li><li>Lead on-ground operations including logistics planning, manpower deployment, and vendor coordination.</li><li>Act as the operational bridge between internal teams, clients, and vendors to ensure seamless execution.</li><li>Enforce brand guidelines, timelines, and execution quality across all assigned locations.</li><li>Conduct regular on-ground checks and audits to ensure execution accuracy and compliance.</li><li>Take immediate corrective actions to resolve on-ground challenges and avoid escalations.</li><li>Maintain execution trackers, vendor records, and real-time status updates.</li><li>Coordinate material dispatch, installation, and closure activities across regions.</li><li>Support senior leadership and sales teams with execution feasibility, timelines, and on-ground insights.</li><li>Ensure proper documentation, vendor billing support, and execution closure.</li></ul>_______________________________________Skills &amp; Competencies<ul><li>Strong understanding of ATL/BTL operations, branding executions, and on-ground activations.</li><li>Ability to independently handle vendors, field teams, and site-level execution.</li><li>Excellent communication, coordination, and problem-solving skills.</li><li>High ownership mindset with the ability to perform in fast-paced, deadline-driven environments.</li><li>Strong negotiation skills for vendor coordination and rate discussions.</li><li>Sharp attention to detail and execution quality.</li><li>Proficiency in MS Excel, PowerPoint, and reporting tools.</li><li>Willingness to travel extensively as per project requirements.</li></ul>_______________________________________Experience &amp; Qualification<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Event Management, or a related field.</li><li>1&ndash;5 years of relevant experience in advertising, events, branding, ATL/BTL operations, or activations.</li></ul>_______________________________________Who Should Apply<ul><li>Execution-driven professionals who take ownership, not instructions.</li><li>Candidates confident in handling live executions and vendor coordination.</li><li>Individuals looking to grow into Operations Lead / Manager roles in the near future.</li><li>Professionals comfortable with pressure, accountability, and scale.</li></ul>_______________________________________Why Join JK Events &amp; Advertising:<ul><li>Work with top national and pan-India brands on high-impact ATL/BTL, events, and branding campaigns.</li><li>Gain exposure to large-scale activations, exhibitions, political promotions, and multi-city executions.</li><li>Be part of a fast-paced, creative, and performance-driven work culture.</li><li>Opportunity to handle state-level and pan-India campaigns early in your career.</li><li>Clear career growth path into senior operations, coordination, and client servicing roles.</li><li>Competitive salary with performance-based incentives and recognition rewards.</li><li>100% company-paid travel for client meetings, site visits, and business tours.</li><li>18 paid leaves plus 20 national &amp; festival holidays annually.</li><li>Annual company trip (fully sponsored) and regular team engagement activities.</li><li>Employee mediclaim policy (launching soon for all staff).</li><li>Supportive reimbursement policies for internet, laptop, and uniform.</li><li>Monthly professional growth sessions, workshops, and industry updates.</li><li>A workplace that celebrates festivals, birthdays, achievements, and people&mdash;not just results.</li></ul>_______________________________________Work ScheduleWorking Days: Monday to SaturdayWeekly Off: SundayOffice Timing: 9:30 AM &ndash; 6:30 PM (45 min Lunch break)Job Type: Full-timePay: ₹15,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Internet reimbursement</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Application Question(s):<ul><li>How many years of hands-on experience do you have in ATL/BTL operations, events, branding executions, or on-ground activations?</li><li>Have you independently handled on-ground executions including vendor coordination, manpower management, and logistics?</li><li>Which of the following have you executed or managed? (Select all that apply)</li></ul>ATL campaigns (OOH, print, radio, etc.)BTL activations (mall activations, roadshows, brand promotions)Events / exhibitionsRetail branding / installationsPolitical or large-scale promotionsNone of the above<ul><li>Are you comfortable negotiating with vendors and managing field teams on live sites?</li></ul>Yes, very comfortableSomewhat comfortableNot comfortable<ul><li>This role requires frequent travel for site visits and executions. Are you willing to travel extensively as per project needs?</li><li>How do you typically handle last-minute changes or execution challenges on-ground?</li><li>Which tools are you comfortable using for execution tracking and reporting?</li></ul>MS ExcelPowerPointGoogle SheetsExecution trackers / MISNone<ul><li>What is your current CTC, expected CTC and Notice Period?</li></ul>Work Location: In person

Operations Manager

ShareChat

<div>
 
 
 Who are we, and What do we do?
 
 
 
 
 
 
 
 ShareChat (
 
 https://sharechat.com/about) is India's largest homegrown social media company, with 200+ million monthly active users across all its platforms including Moj, a leading short video app which was launched in a record 30 hours. Founded in October 2015, with a vision of building an inclusive community that encourages &amp; empowers each individual to share their unique journey and valuable experiences with confidence.
 
 
 
 
 
 We are spearheading India's internet revolution by building products through world-class AI &amp; tech to evangelize the content ecosystem for India in regional languages.
 
 
 
 
 
 We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy &amp; strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet!
 
 
 
 
 
 
 
 
 
 What is Brand Studio?
 
 
 
 A specialised content revenue hub creating bespoke solutions that helps brands 'take their story&rsquo; to our audiences in their own language, leveraging the power of our Moj influencers and tech capabilities.
 
 
 
 
 
 What does the team do? This team marries popculture trends, platform insights and creative innovation to deliver brand objectives using the power of influencers, technology &amp; innovations on the network platforms. The brand studio team is responsible for growing content revenue, creative mandate &amp; campaign execution - a turn key solutions partner for brands.
 
 
 
 
 
 
 What will you do ?
 
 
 
 As a 'Creative Strategist', you will be responsible for driving the 'Creative' mandate to ensure success of brand campaigns . Conceptualisation / ideation will be of top-most priority, based on brands problem statement / objective you will be crafting a 'Content Strategy' that will further drill down into influencer scripts / copywriting, video tonality, design elements etc. all that is needed to create a path-breaking campaign.
 
 
 
 
 <ol>
 <li>
 Your primary goal will be to foster strong relationships with clients and ensure campaign success
 </li>
 <li>
 You will be responsible for ensuring exceptional service delivery to our clients
 </li>
 <li>
 Build and maintain strong client relationships, serving as the main point of contact for client inquiries, requests, and issue resolution.
 </li>
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 Actively engage with clients to understand their needs, objectives, and challenges, providing proactive , customized &amp; innovative solutions
 </li>
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 Will have to execute brand campaigns and work with cross functional teams
 </li>
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 Participate in client meetings, presentations, and proposals to showcase our capabilities and win new business
 </li>
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 Analyze data and metrics to identify trends, patterns, and areas for improvement
 </li>
 <li>
 Work with influencers and brief them on campaign requirements / video expectations
 </li>
 </ol>
 
 
 
 
 Your creative ability and flair for content needs to stand out &amp; thus, we are seeking a highly skilled and experienced candidate for the brand solution role to join our team
 
 
 
 
 
 
 Who you are ?
 
 
 <ol>
 <li>
 Bachelor's degree in marketing, or a related field
 </li>
 <li>
 Proven experience (2-3 + years) in influencer marketing and client servicing or account management
 </li>
 <li>
 Excellent communication and interpersonal skills to build rapport and trust with clients and internal stakeholders
 </li>
 <li>
 In-depth knowledge of the industry, influencer marketing, market trends, and client servicing best practices
 </li>
 <li>
 Strong problem-solving and negotiation skills, with the ability to address and resolve conflicts effectively
 </li>
 <li>
 Proficient in using reporting tools, and MS Office suite
 </li>
 <li>
 Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities simultaneously
 </li>
 </ol>
 
 
 
 
 
 Where you'll be:
 
 
 
 Bangalore, Mumbai or Gurgaon (Hybrid)
 
</div>

Strategist - Brand Studio (Contract role)

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