client servicing manager

Realatte Digital

<p><b>Job Description: Client Servicing Manager</b></p><p><b>Position:</b> Client Servicing Manager<br/><b>Location:</b> [Andheri East]</p><p><b>Job Summary:</b></p><p>We are seeking a dynamic and results-oriented Client Servicing Manager to join our team. The ideal candidate will act as the primary point of contact for clients, ensuring seamless communication, strategic planning, and execution of paid media campaigns. This role requires a blend of exceptional client relationship skills, deep knowledge of paid media platforms, and analytical expertise to drive performance and exceed client expectations.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Client Relationship Management:</b></li><li>Serve as the primary liaison between the agency and clients, maintaining strong and trusting relationships.</li><li>Understand client objectives, KPIs, and challenges, and proactively offer solutions to meet and exceed goals.</li><li>Conduct regular client meetings, presentations, and performance reviews.</li><li><b>Paid Media Strategy &amp; Execution:</b></li><li>Develop and implement comprehensive paid media strategies across platforms (Google Ads, Facebook, Instagram, LinkedIn, etc.).</li><li>Collaborate with internal teams to ensure campaign alignment with client objectives and brand guidelines.</li><li>Manage budgets effectively, optimizing campaigns for ROI and other performance metrics.</li><li><b>Campaign Management &amp; Optimization:</b></li><li>Oversee the setup, tracking, and management of paid media campaigns.</li><li>Continuously analyze campaign performance, providing insights and actionable recommendations for improvement.</li><li>Identify trends, audience behaviors, and platform updates to refine strategies.</li><li><b>Reporting &amp; Analytics:</b></li><li>Generate detailed performance reports, highlighting key metrics, insights, and ROI.</li><li><b>Cross-functional Collaboration:</b></li><li>Work closely with creative, content, and technical teams to deliver cohesive campaign execution.</li><li><b>Continuous Learning &amp; Innovation:</b></li><li>Stay updated on the latest paid media trends, tools, and best practices.</li><li>Propose innovative approaches to improve campaign performance and client satisfaction.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience (2-5 years) in client servicing or account management within the digital marketing or advertising industry.</li><li>Strong understanding of paid media platforms and tools, including Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager.</li><li>Exceptional communication, presentation, and interpersonal skills.</li><li>Analytical mindset with experience in performance tracking and reporting tools like Google Analytics.</li><li>Ability to manage multiple clients and campaigns in a fast-paced environment.</li><li>Proactive problem-solving skills and attention to detail.</li><li>Bachelor's degree in Marketing, Advertising, Business, or a related field.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;800,000.00 - &#8377;1,000,000.00 per year</p><p>Experience:</p><ul><li>Client Servicing: 3 years (Preferred)</li><li>Digital Marketing Agency: 2 years (Preferred)</li><li>Client Servicing- Paid: 3 years (Preferred)</li></ul><p>Work Location: In person</p>

Client Servicing Manager

Saket Communications Pvt Ltd

<p><b>Job Title: Client Servicing/Account Manager</b></p><p><b>Location:</b> Delhi<br/><b>Department:</b> Client Servicing<br/><b>Experience Required:</b> 6 Years</p><p><b>Job Summary:</b></p><p>We are looking for a dynamic and result-oriented <b>Client Servicing/Account Manager</b> to join our Mumbai team. The ideal candidate will have 4-6 years of experience in managing key client relationships in the advertising or integrated marketing space. You will act as the main liaison between the agency and clients, ensuring seamless communication, timely execution of campaigns, and delivery of high-quality work that meets client expectations.</p><p><b>Key Responsibilities:</b></p><p>&middot; Build and maintain strong client relationships; serve as the primary point of contact for assigned clients.</p><p>&middot; Understand client business, brand objectives, and industry trends to offer strategic solutions.</p><p>&middot; Coordinate with internal teams (creative, media, digital, production) to ensure smooth execution of campaigns and projects.</p><p>&middot; Prepare and present campaign proposals, creative briefs, and timelines to clients.</p><p>&middot; Handle project budgeting, invoicing, and tracking deliverables against deadlines.</p><p>&middot; Ensure timely feedback loops and approval processes.</p><p>&middot; Proactively identify upselling or cross-selling opportunities to grow client accounts.</p><p>&middot; Monitor campaign performance, gather data, and prepare reports for internal and client review.</p><p>&middot; Resolve client concerns effectively and maintain high levels of client satisfaction.</p><p><b>Key Requirements:</b></p><p>&middot; Bachelor's degree in Mass Communication, Marketing, Advertising, or related field.</p><p>&middot; 6 years of experience in a client servicing or account management role within an advertising/creative agency.</p><p>&middot; Strong understanding of ATL, BTL, and digital marketing practices.</p><p>&middot; Excellent communication, presentation, and interpersonal skills.</p><p>&middot; Ability to multitask and manage multiple accounts/projects simultaneously.</p><p>&middot; Proficiency in MS Office (Word, Excel, PowerPoint) is a plus.</p><p><b>What We Offer:</b></p><p>&middot; Opportunity to work with leading brands across industries.</p><p>&middot; Dynamic and collaborative work environment.</p><p>&middot; Growth path into senior account management or strategic planning roles.</p><p>&middot; Competitive salary based on experience and performance.</p><p>Job Type: Full-time</p><p>Pay: From &#8377;50,000.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Client Servicing / Account Manager in Advertising Agency

Elets Technomedia Pvt Ltd

<p>Elets Technomedia&mdash;India&rsquo;s leading media &amp; knowledge platform across Education, BFSI, Government, Health, and Pharma&mdash;is looking for a dynamic <b>Manager &ndash; Delegates Operations</b> (designation according to the experience of the applicants)to lead our flagship conferences and summits.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and manage a team of delegate acquisition executives</li><li>Oversee end-to-end operations for delegate outreach</li><li>Manage and maintain high-quality data and reporting</li><li>Ensure excellent communication and client servicing</li><li>Coordinate with cross-functional teams to ensure smooth project delivery</li><li>Handle timelines, workflow, and deliverables for multiple events</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>2&ndash;7+ years of experience in delegate acquisition, events, client servicing, or operations</li><li>Strong team management and project coordination skills</li><li>Excellent communication (written &amp; verbal)</li><li>Hands-on experience in data management, CRM/Excel</li><li>Ability to handle senior industry stakeholders professionally</li><li>Organized, proactive, and deadline-driven</li></ul><p><b>Why Join Us?</b></p><ul><li>Work on some of India&rsquo;s most influential B2B conferences</li><li>Fast-paced learning across multiple sectors</li><li>Collaborative and growth-oriented environment</li></ul><p>Apply on this email ID <b>jobs@elets.co.in</b> OR fill out the following questions to help us better understand your experience and qualifications: https://forms.gle/12me25QiJeedstta6</p><p>Job Type: Full-time</p><p>Pay: &#8377;350,000.00 - &#8377;650,000.00 per year</p><p>Work Location: In person</p>

Manager - Delegate Operations

Seven Hiring

<p><b>Job Title: Customer Relationship Manager (CRM)</b></p><p>Location: Jaipur, Rajasthan</p><p><b>Role Overview:</b></p><p>We are seeking a highly proactive and customer-focused CRM professional to join our jewelry manufacturing team. The ideal candidate will be responsible for building strong relationships with clients, enhancing customer experience, streamlining communication, and driving repeat and premium business opportunities.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and nurture strong relationships with existing B2B and High-Value clients.</li><li>Act as the primary point of contact between clients and internal teams (Design, Production, Logistics).</li><li>Understand customer requirements and ensure timely order updates &amp; delivery coordination.</li><li>Develop and implement CRM strategies to improve customer retention and satisfaction.</li><li>Handle client feedback, resolve concerns promptly, and ensure service excellence.</li><li>Maintain accurate records of customer interactions using CRM software/tools.</li><li>Identify cross-selling and up-selling opportunities for premium jewellery categories.</li><li>Work closely with Marketing to execute customer engagement and loyalty programs.</li><li>Analyze customer trends and provide insights to management for business growth.</li><li>Monitor service metrics and create regular performance reports.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (MBA preferred)</li><li>5&ndash;7 years of proven experience in CRM, Client Servicing, or Customer Success roles</li><li>Experience in luxury or jewellery industry preferred</li><li>Proficiency in CRM tools and MS Office</li><li>Strong communication, negotiation &amp; relationship-building skills</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;900,000.00 - &#8377;2,000,000.00 per year</p><p>Application Question(s):</p><ul><li>Do you have 5&ndash;7 years of experience specifically in CRM, Client Servicing, or Customer Success?</li><li>Are you experienced in managing B2B or high-value premium clients and handling end-to-end communication (orders, updates, deliveries, feedback)?</li><li>Are you proficient in using CRM tools/software and MS Office for client reporting and data management?</li><li>Have you previously worked in the jewellery, luxury retail, or manufacturing industry?</li></ul><p>Work Location: In person</p>

Customer Relationship Manager (CRM)

PR Management Solution

<p>Business Development &amp; Revenue Ownership</p><ul><li>Drive revenue achievement for NeoFlo by building and managing a strong opportunity pipeline across</li></ul><p>enterprise events, exhibitions, and large-format engagements.</p><ul><li>Lead the complete sales lifecycle including discovery meetings, requirement analysis, product demos,</li></ul><p>solutioning, proposal creation, and deal closure.</p><ul><li>Act as the primary product evangelist during client pitches, presentations, and industry showcases.</li></ul><p>Client &amp; Internal Stakeholder Management</p><ul><li>Collaborate closely with tech, operations, onboarding, and client-servicing teams to ensure seamless</li></ul><p>delivery and customer satisfaction.</p><ul><li>Work as a strategic advisor to clients, recommending the right NeoFlo solutions based on business needs.</li></ul><ul><li>Facilitate smooth transition from sales to delivery, ensuring all functional teams are aligned on scope and</li></ul><p>expectations.</p><p>Product Strategy &amp; Innovation</p><ul><li>Provide structured, data-backed product feedback to enhance platform capabilities and user experience.</li></ul><ul><li>Work with the product and tech teams to drive continuous improvements, feature enhancements, and</li></ul><p>innovation.</p><ul><li>Ensure internal teams (sales, creative, client servicing) are equipped to pitch NeoFlo effectively in</li></ul><p>proposals and RFPs.</p><p>Required Qualifications &amp; Experience Required Skills &amp; Competencies</p><ul><li>MBA/PGDM or equivalent advanced degree</li></ul><p>in Marketing, Business, or Communications.</p><ul><li>5&ndash;10 years of experience in event technology,</li></ul><p>SaaS platforms, enterprise events, B2B</p><p>solutioning, or client servicing roles.</p><ul><li>Strong communication, consultative selling,</li></ul><p>and presentation capabilities.</p><ul><li>Hands-on experience in event-tech platforms</li></ul><p>or enterprise event workflows is highly</p><p>preferred.</p><ul><li>Ability to manage cross-functional</li></ul><p>collaboration with high ownership,</p><p>accountability, and an entrepreneurial problemsolving</p><p>approach.</p><ul><li>Strategic thinking and problem-solving mindset.</li></ul><ul><li>Excellent communication and stakeholder</li></ul><p>management skills.</p><ul><li>High emotional intelligence and team</li></ul><p>motivation capabilities.</p><ul><li>Strong analytical, commercial, and client</li></ul><p>orientation.</p><ul><li>Ability to handle ambiguity, manage scale, and</li></ul><p>thrive in a fast-paced environment</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;1,100,000.00 - &#8377;2,000,000.00 per year</p><p>Work Location: In person</p>

AGM Client Relation and Business Acquisition

EternityX Marketing Technology

<div><div><div><div><div><div><div><div><div><div><div>EternityX Marketing Technology Limited
</div></div></div></div><div></div><div><div><div><div>Dubai
</div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><p>We are seeking enthusiastic and experienced individuals to join the pioneering account servicing team in Dubai. In this role, you will have the opportunity to work on exciting projects in the Middle East. If you&rsquo;re passionate about the digital media &amp; advertising industry and ready to take your career to the next level, this could be the perfect opportunity for you!</p>
</div></div><div><div><div><b>Job Responsibilities:</b></div>
</div></div><div><div><ul><li><b>Client Strategy: </b>Craft and deliver innovative digital media and advertising solutions to top-tier clients, including 4A agencies and direct brands</li>
</ul><ul><li><b>End-to-End Campaign Management: </b>Oversee campaigns from pre-launch pitching and planning to post-campaign analytics, ensuring flawless delivery.</li>
</ul><ul><li><b>Data-Driven Insights: </b>Use analytics tools to extract actionable insights and optimize performance.</li>
</ul><ul><li><b>Cross-Border Collaboration: </b>Works closely with our operation and account management team in China/ HK on strategy execution.<br>
</li><li><b>Client Relationship Management: </b>Develop long-term partnerships with clients through proactive communication and provide accurate updates on campaigns to clients on both overall business and campaign performance.</li>
</ul>
</div></div><div><div><div><b>Requirements:</b></div>
</div></div><div><div><ul><li>University degree preferably in Marketing/ Advertising or Business related discipline</li>
<li>4+ years of experience in digital marketing/media, with a focus account management or client serving</li>
<li>Exposure to Chinese media (such as Baidu, Wechat, Weibo, 360&hellip;etc) is highly preferred</li>
<li>Able to communicate in English &amp; Mandarin fluently</li>
<li>Strong analytical skills and numerical sensitivity</li>
<li>Strong interpersonal skills with great attention to detail</li>
<li>Multi-tasking and able to work in a fast-paced environment to meet deadlines &amp; business targets</li>
<li>Willing to be based in Dubai for continuous assignment</li>
<li>Candidates with more experience may be considered as Senior Account Manager</li>
</ul></div></div><div><div><div><b>What We Offer?</b></div>
</div></div><div><div><ul><li>The chance to be part of the leading Chinese MarTech and rapidly growing company in the MENA region, shaping the future of media planning, buying, and integrated communications, supporting China outbound brands and foreign companies seeking to engage Chinese audiences worldwide</li>
<li>We are a global network company with strategically positioned offices in key international hubs, including Hong Kong, Shanghai, Singapore, Bangkok, Dubai, Sydney and other major cities, servicing multinational brands</li>
<li>A collaborative, innovative and multicultural work environment</li>
<li>Fast-track career progression in this growing industry</li>
<li>Competitive remuneration package &amp; performance incentive</li>
<li>5 days&rsquo; work</li>
<li>We will support work visa application if needed</li>
</ul>
</div></div><div><div><div><div><div><div><div><b>Office Address:</b></div>
</div></div><div><div>Dubai</div></div></div></div></div></div></div></div></div></div></div>

Account Manager (Secondment To Dubai Office)

steadfast group

<p>We are looking for a dynamic and detail-oriented <b>Relationship Manager</b> to support our <b>Foreign Portfolio Investor (FPI)</b> clients. The ideal candidate will manage end-to-end client relationships, oversee onboarding, ensure ongoing compliance, and support clients with financial, accounting, and business-related requirements.</p><p>This role requires strong communication skills, analytical thinking, and a solid understanding of investment structures, fund operations, and accounting fundamentals.</p><p><b>Key Responsibilities</b></p><p><b>Client Relationship Management</b></p><ul><li>Act as the primary point of contact for FPI clients.</li><li>Maintain strong client relationships through regular communication and service excellence.</li><li>Understand client needs and proactively provide solutions and support.</li></ul><p><b>Onboarding &amp; Documentation</b></p><ul><li>Coordinate the onboarding process for new FPI clients.</li><li>Assist with KYC, AML, documentation and regulatory requirements.</li><li>Liaise with internal compliance and operations teams to ensure smooth approvals.</li></ul><p><b>Account Management &amp; Operations</b></p><ul><li>Support clients with account opening, transaction processing, investment documentation, and reporting.</li><li>Support clients with business reporting, MIS data, and operational analysis.</li><li>Interpret financial information to help clients with decision-making and planning.</li></ul><ul><li>Maintain accurate client records, reporting schedules, and documentation.</li></ul><p><b>Requirements</b></p><p><b>Education &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in <b>Finance, Accounting, Business Administration, Economics</b>, or related field.</li><li>2&ndash;5 years of experience in <b>relationship management, client servicing, investment operations, brokerage, asset management, or FPI-related roles</b>.</li><li>Basic accounting knowledge is essential.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong understanding of financial markets, investment products, and operational processes.</li><li>Familiarity with <b>KYC/AML</b>, compliance workflows, and regulatory frameworks.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Excel, PowerPoint, Word).</li><li>Ability to multitask, stay organised, and work under pressure.</li><li>High level of professionalism, integrity, and client-first mindset.</li></ul><ul><li>Coordinate periodic reviews, due-diligence checks, and audit-related requests.</li></ul><p>Job Type: Full-time</p><p>Pay: AED10,000.00 - AED12,000.00 per month</p><p>Application Question(s):</p><ul><li>How many years of UAE experience do you have?</li><li>what is your current/last drawn salary?</li><li>Do you have experience in Foreign Portfolio Investor (FPI) related role?</li><li>Do you have Familiarity with KYC/AML, compliance workflows, and regulatory frameworks?</li></ul>

Relationship Manager

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