client solutions director

Robert Half

<div>JOB REQUISITION
Atlanta Midtown MR HR Client Solutions Director (Management Resources)
LOCATION
GA ATLANTA
JOB DESCRIPTION
Robert Half is looking for professionals to join our business development team. As a Client Solutions Director in the Management Resources practice, you will focus on cultivating project and business consulting opportunities within finance and accounting, human resources and operations, and business systems and transformation. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills, and enjoy a fast-paced environment, contact us today!
SUMMARY
As a Client Solutions Director, you will be responsible for:<ul><li>
Introducing our services via video, telephone, and in-person meetings with new and existing clients.</li><li>
Developing enterprise-wide relationships with key stakeholders to present Robert Half&rsquo;s suite of offerings for complex client initiatives requiring senior-level professionals.</li><li>
Researching trends in hiring, the labor market and the competitor landscape.</li><li>
Delivering and analyzing marketplace insights and industry trends to clients to become a trusted business advisor.</li></ul>
QUALIFICATIONS<ul><li>
A business-related degree, ideally in finance or accounting. CPA and/or MBA a plus.</li><li>
5+ years of professional experience. Public/industry accounting/finance or professional services experience a plus.</li><li>
Excellent negotiation, conflict management, problem solving and decision-making skills.</li><li>
Strong relationship development and persuasive skills-at all levels of the organization.</li><li>
Proficient in Microsoft office; knowledge of Salesforce or other CRM system a plus.</li></ul>
WHY ROBERT HALF<ul><li>
World leader. Robert Half is the world&rsquo;s first and largest specialized talent solutions and business consulting firm. We connect people to exciting work and provide clients with the talent and deep subject matter expertise they need to confidently compete and grow.</li><li>
Unlimited potential. We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</li><li>
Best-in-class delivery models. Be part of an innovative solution to solve clients&rsquo; most complex business challenges through our Managed Business Solutions, blending Protiviti&rsquo;s expertise and Robert Half&rsquo;s deep pool of specialized talent.</li><li>
Career development. With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>
Cutting edge tools for success. We provide world-class training, client relationship management tools and advanced AI matching technology to help you succeed.</li><li>
Recognized organization. We are the only staffing firm included on Fortune's &ldquo;Most Admired Companies&rdquo; list for 25 consecutive years.</li></ul>
Top Reasons to Work for Robert Half:<ul><li>
EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER &ndash; For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.</li><li>
PERFORMANCE = REWARD &ndash; We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.</li><li>
UPWARD MOBILITY &ndash; With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>
TOOLS FOR SUCCESS &ndash; We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>
RESPECTED WORLDWIDE &ndash; Robert Half has appeared on FORTUNE magazine&rsquo;s list of &ldquo;Most Admired Companies&rdquo; since 1998, as well as numerous &ldquo;Best Places to Work&rdquo; lists around the world.</li><li>
OUTSTANDING CORPORATE RESPONSIBILITY &ndash; We believe in an &ldquo;Ethics First&rdquo; philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half&rsquo;s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility.</li></ul>
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:<ul><li>
The specific accommodation requested to complete the employment application.</li><li>
The location(s) (city, state) to which you would like to apply.</li></ul>
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
JOB LOCATION
GA ATLANTA</div>

Atlanta Midtown MR HR Client Solutions Director (Management Resources)

Randstad Sourceright

<div><div>job details</div><div><div>
Client Services Director about randstad enterprise
As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions &mdash; delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart &mdash; help companies build skilled and agile workforces that move their businesses forward. 
Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set. 
...</div><div><ul>
<li>Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.</li>
<li>We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.</li>
<li>We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.</li>
<li>We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.</li> 
</ul> 
 
 
about team 
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a global group that values collaboration, open communication, and a supportive work environment. Our team is responsible for Full Life Cycle Recruiting and Recruiting Operations for partnering with a global fortune-500 client, , and we take pride in the important role we play in achieving the goals of our client's business. We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger. 
We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills. We believe in working hard and having fun, and we enjoy celebrating our successes together as a team. 
As a Director, Client Delivery you will have operational and financial responsibility for client engagements and partnerships through the strategic application of Company and client resources. You will develop and implement business plans, processes, strategy, and skills to improve service delivery and engagement success. As a consultative partnership leader you will seek and pursue opportunities to advance the scope of services offered.
You will be the primary owner of the budget, forecast and P&amp;L management for your assigned account and you will foster strategic alliances, business partnerships, and relationships with key clients.
The Director, Client Delivery will support the Manager, Talent Delivery as needed to monitor account staff in a matrix based environment to ensure the client&rsquo;s staffing requirements are met.
General Duties:
Account Portfolio
<ul><li>Ensure client service delivery is cost effective and has an infrastructure in place to support both internal and external customers.</li>
<li>Promotes positive relationships and strong partnerships for the benefit of the organization.</li>
<li>Proactive insight to identify opportunities to create efficiencies, add value and expand support provided.</li>
<li>Responsible for overall P&amp;L including forecasts.</li>
<li>Responsible for ensuring all accounts meet SLAs and customer satisfaction targets.</li>
<li>Develop content and lead presentations for business and partnership reviews both internally and externally.</li>
<li>Keep up to date on new/innovative methodologies needed to support Client.</li>
<li>Implement programs to ensure attainment of the business plan for growth and profit.</li>
<li>Validate that all contract schedules are signed updated &amp; maintained in contract centralized location.</li>
<li>Familiar with contract schedules &amp; contractual terms with the ability to execute against them.</li>
<li>Assure that assigned areas of responsibilities are performed within contract targets to achieve revenues and control expenditures.</li>
<li>Ensure services are billed and collected within contract terms.</li>
<li>Responsible for overall account compliance to EEO &amp; Diversity standards.</li>
</ul>Staff Development
<ul><li>Coach and mentor direct reports in their development and provide mentorship to assist with reaching their goals to ensure staff retention.</li>
<li>Establish metrics, goals and expected performance levels for overall team productivity and provide feedback and coaching to direct reports where appropriate.</li>
<li>Provide training where necessary on the appropriate skills and techniques; Participate in HR regular training initiatives to gain understanding &amp; capability to manage first level HR support / Employee Relations issues covering: performance management, time and attendance, policy interpretation, etc.</li>
<li>Effectively manage and document performance and disciplinary actions as needed.</li>
</ul>Additional Duties:
<ul><li>Set specific account guidelines and policies as required.</li>
<li>Ensure adherence to corporate guidelines and policies</li>
<li>Ensure team members conform to client and RSR processes and quality procedures as defined</li>
<li>Define, manage, and lead special projects necessary to enhance our service offering to existing and anticipated clients.</li>
<li>Perform other duties as directed by Vice President, Client Services</li></ul> 
Position Requirements:
Basic qualifications include:
<ul><li>Bachelor's Degree in Business Management, or related field or 8-10 + years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required</li>
<li>5 - 7+ years of related business, recruiting operations and operational leadership and demonstrated successes within a complex organization</li>
<li>3+ years of experience managing and directing coordinators and specialists within a client service role</li>
</ul>Preferred qualifications include:
<ul><li>MBA preferred in related field</li>
<li>PHR, SPHR, PMI or similar disciplines preferred</li>
<li>Experience managing a P&amp;L, including forecasting</li>
<li>Six Sigma</li>
<li>Ability to manage multiple teams or a single complex team; escalate conflicting priorities; influence team members and business leaders to successfully execute</li>
<li>Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization</li>
<li>Superior consulting, leadership, management, interpersonal and mentoring skills</li>
<li>Detail oriented with a concern for quality expressed continually. initiating system and process improvements</li>
<li>Management skills based on several years of experience preferably in a matrix based environment</li>
</ul></div></div><div><div>
Client Services Director about randstad enterprise
As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions &mdash; delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart &mdash; help companies build skilled and agile workforces that move their businesses forward. 
Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set. 
<ul><li>Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.</li>
<li>We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.</li>
<li>We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.</li>
<li>We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.</li>
</ul>...</div><div> 
about team 
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a global group that values collaboration, open communication, and a supportive work environment. Our team is responsible for Full Life Cycle Recruiting and Recruiting Operations for partnering with a global fortune-500 client, , and we take pride in the important role we play in achieving the goals of our client's business. We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger. 
We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills. We believe in working hard and having fun, and we enjoy celebrating our successes together as a team. 
As a Director, Client Delivery you will have operational and financial responsibility for client engagements and partnerships through the strategic application of Company and client resources. You will develop and implement business plans, processes, strategy, and skills to improve service delivery and engagement success. As a consultative partnership leader you will seek and pursue opportunities to advance the scope of services offered.
You will be the primary owner of the budget, forecast and P&amp;L management for your assigned account and you will foster strategic alliances, business partnerships, and relationships with key clients.
The Director, Client Delivery will support the Manager, Talent Delivery as needed to monitor account staff in a matrix based environment to ensure the client&rsquo;s staffing requirements are met.
General Duties:
Account Portfolio
<ul><li>Ensure client service delivery is cost effective and has an infrastructure in place to support both internal and external customers.</li>
<li>Promotes positive relationships and strong partnerships for the benefit of the organization.</li>
<li>Proactive insight to identify opportunities to create efficiencies, add value and expand support provided.</li>
<li>Responsible for overall P&amp;L including forecasts.</li>
<li>Responsible for ensuring all accounts meet SLAs and customer satisfaction targets.</li>
<li>Develop content and lead presentations for business and partnership reviews both internally and externally.</li>
<li>Keep up to date on new/innovative methodologies needed to support Client.</li>
<li>Implement programs to ensure attainment of the business plan for growth and profit.</li>
<li>Validate that all contract schedules are signed updated &amp; maintained in contract centralized location.</li>
<li>Familiar with contract schedules &amp; contractual terms with the ability to execute against them.</li>
<li>Assure that assigned areas of responsibilities are performed within contract targets to achieve revenues and control expenditures.</li>
<li>Ensure services are billed and collected within contract terms.</li>
<li>Responsible for overall account compliance to EEO &amp; Diversity standards.</li>
</ul>Staff Development
<ul><li>Coach and mentor direct reports in their development and provide mentorship to assist with reaching their goals to ensure staff retention.</li>
<li>Establish metrics, goals and expected performance levels for overall team productivity and provide feedback and coaching to direct reports where appropriate.</li>
<li>Provide training where necessary on the appropriate skills and techniques; Participate in HR regular training initiatives to gain understanding &amp; capability to manage first level HR support / Employee Relations issues covering: performance management, time and attendance, policy interpretation, etc.</li>
<li>Effectively manage and document performance and disciplinary actions as needed.</li>
</ul>Additional Duties:
<ul><li>Set specific account guidelines and policies as required.</li>
<li>Ensure adherence to corporate guidelines and policies</li>
<li>Ensure team members conform to client and RSR processes and quality procedures as defined</li>
<li>Define, manage, and lead special projects necessary to enhance our service offering to existing and anticipated clients.</li>
<li>Perform other duties as directed by Vice President, Client Services</li></ul> 
Position Requirements:
Basic qualifications include:
<ul><li>Bachelor's Degree in Business Management, or related field or 8-10 + years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required</li>
<li>5 - 7+ years of related business, recruiting operations and operational leadership and demonstrated successes within a complex organization</li>
<li>3+ years of experience managing and directing coordinators and specialists within a client service role</li>
</ul>Preferred qualifications include:
<ul><li>MBA preferred in related field</li>
<li>PHR, SPHR, PMI or similar disciplines preferred</li>
<li>Experience managing a P&amp;L, including forecasting</li>
<li>Six Sigma</li>
<li>Ability to manage multiple teams or a single complex team; escalate conflicting priorities; influence team members and business leaders to successfully execute</li>
<li>Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization</li>
<li>Superior consulting, leadership, management, interpersonal and mentoring skills</li>
<li>Detail oriented with a concern for quality expressed continually. initiating system and process improvements</li>
<li>Management skills based on several years of experience preferably in a matrix based environment</li>
</ul></div></div><div><h3 class="jobSectionHeader">
share this job.</h3></div></div>

client services director

Visa

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
Visa Consulting &amp; Analytics (VCA) is Visa's client-facing consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems linked to money movement. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has two types of teams &ndash; (1) Geo team, focused on serving the accounts in their geography and (2) Practice Area teams, focused on providing and deepening expertise in functional topics such as risk, digital, corporate banking, AI, etc.
What A Consulting Director &ndash; Portfolio Optimisation Practice, Asia Pacific does at VISA:
As a Director in our Strategy Practice, you will play a pivotal role in developing and expanding our Portfolio Optimisation consulting services across the Asia Pacific region, focusing on key priority areas that will grow both Visa&rsquo;s and the client&rsquo;s business. One of the key priority areas will be issuer optimization. Potential projects include product design and launch, sales acquisition channel optimization, portfolio management diagnostics, customer lifecycle management, portfolio migrations, and identifying the roadmap and strategic initiatives to lead to implementation workstreams as a follow-up. You will contribute not only to strategy consulting delivery but also to developing thought leadership by creating consulting practice materials such as set-plays, pitch decks, and whitepapers. This role requires engagement with our market teams across AP, supporting or leading project delivery in different geo-markets, and ensuring that they have access to best practices and the latest IP. 
Key responsibilities include:
Every day is different, but a sample of the things you can expect to accomplish include: 1) Project Leadership, 2) Business Development, and 3) Thought Leadership to lead the delivery of Portfolio Optimisation advisory engagements across Asia Pacific.<ul><li>
Project Leadership: Typically lasting 2-4 months and running in parallel, potential projects could include payment strategy review and roadmap design. This also involves driving strategic engagement on client portfolios powered by Visa&rsquo;s data, collaborating closely with the data science teams on building data-driven solutions to drive growth of payments with clients, and developing industry landscape evaluations and best practices. A deep understanding of clients' businesses, particularly in the banking, credit card issuing and payment sector, and close collaboration with embedded teams to support successful execution of the recommended initiatives will be critical.</li><li>
Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope, and deliverables.</li><li>
Thought Leadership, Practice, and Solution Development: As one of Visa&rsquo;s regional specialist practices, Portfolio Optimisation Practice also develops set plays from popular solutions/engagements and other assets that Visa&rsquo;s market teams can use to scale reach and impact</li></ul> 
Why is this important to VISA:
With a rapid change in the payment landscape, new regulations around open banking and the emergence of new Fintech players &ndash; the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist merchants solve their strategic business problems and drive growth. As a Director Lead, you will be in charge of expanding VCA consulting engagements with Clients to drive new revenue streams. 
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. 
Qualifications<ul><li> 
Experience: Minimum 12 years of relevant experience with a Bachelor&rsquo;s degree or at least 8 years of work experience in consulting and strategy work with an Advanced degree (e.g., Masters/MBA)</li><li>Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically</li><li>Strong financial acumen and understanding of profitability drivers of financial institutions</li><li>Ability to translate strategy into an internal and external narrative and to connect the dots between product development, strategy development, operating plans and execution, data driven insights, business acumen and finance</li><li>Excellent communication skills plus the maturity and capability to interact and influence across multiple levels and organizations internal and external to Visa</li><li>Strong executive presence as well as discipline</li></ul>
 
What will also help: 
<ul><li>Good knowledge of the digital payments industry landscape and developments, consumer trends and regulatory changes in Asia Pacific and globally</li></ul> 
Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Client Consulting - Director

REV77

Role Overview:As a Director, Client Services at REV77, you will serve as a senior strategic partner to our clients and internal teams. This role is responsible for driving client success, fostering long-term relationships, and ensuring that every client engagement reflects our commitment to omni-channel marketing excellence.You will oversee a portfolio of high-value client accounts, lead client stewardship efforts, and guide strategy that extends beyond individual digital marketing products. With an &ldquo;extreme hospitality&rdquo; mindset, you will act as both advisor and advocate&mdash;ensuring clients feel understood, supported, and consistently confident in the value of our partnership.Key Duties and Responsibilities:<ul><li>Serve as the primary senior contact for client relationships, driving trust and satisfaction.</li><li>Oversee day-to-day management of client portfolios, ensuring timely delivery of campaigns, optimizations, and reporting.</li><li>Lead discovery and strategy sessions with clients to align marketing goals with measurable outcomes.</li><li>Partner with internal strategists across SEM, Social, SEO, Content, Programmatic, and Web to deliver cohesive omni-channel campaigns.</li><li>Anticipate challenges, resolve issues proactively, and ensure that all client communications reflect clarity, professionalism, and value.</li><li>Prepare and present in-depth reporting and insights to demonstrate ROI, campaign performance, and strategic growth opportunities.</li><li>Uphold REV77&rsquo;s culture of continuous learning, modeling subject matter expertise and sharing knowledge with clients and colleagues alike.</li></ul>What We're Looking For:<ul><li>A genuine enthusiasm to leverage digital marketing to help increase our clients&rsquo; business revenue.</li><li>Exceptional verbal and written communication capabilities.</li><li>Proficiency in Microsoft Excel and a solid grasp of MS Office tools.</li><li>An organized, detail-oriented approach with a knack for prioritization.</li><li>A proactive, solution-focused mindset geared towards fostering long-term client relationships.</li><li>Strong team collaboration skills, comfortable working in a dynamic environment.</li><li>Eagerness to master digital marketing tools and strategies quickly.</li><li>The ability to manage several projects simultaneously with meticulous attention to detail.</li><li>A willingness to embrace new challenges and technologies.</li><li>Visionaries who think beyond convention, challenge limits when opportunities for growth arise, and pursue continuous improvement in every aspect of their work and development.</li><li>Stay current on digital marketing trends, industry benchmarks, and emerging technologies that impact client strategy.</li></ul>Desired Experience:<ul><li>7+ years of experience in client services, account management, or marketing strategy (agency experience strongly preferred).</li><li>Proven track record of leading senior-level client relationships and driving measurable business outcomes.</li><li>Comprehensive understanding of digital marketing disciplines: PPC, SEO, Social Advertising, Programmatic Display, Website Development, Content Marketing, Email, and Brand Strategy.</li><li>Exceptional relationship-building, communication, and presentation skills.</li><li>A &ldquo;client-first&rdquo; mindset, reflecting extreme hospitality and proactive problem-solving.</li><li>Strong business acumen and the ability to consult on marketing strategies that impact revenue growth.</li><li>Experience with project management tools (Asana preferred) and marketing analytics platforms (Google Analytics, Data Studio, etc.).</li><li>Leadership qualities&mdash;capable of mentoring team members and elevating the agency&rsquo;s client service culture.</li></ul>Why Join REV77At REV77, we believe that true client success comes from building meaningful relationships, delivering transparent results, and crafting omni-channel strategies that support the entire customer journey. As Director, Client Services, you will play a pivotal role in shaping these partnerships, driving growth for both our clients and our agency, and helping set the standard for client stewardship in the digital marketing industry. Joining REV77 means becoming part of a team dedicated to pushing the boundaries of digital marketing success. If you're passionate about making a tangible impact and growing alongside a vibrant team, we'd love to hear from you!Job Type: Full-timePay: $75,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Volunteer time off</li><li>Work from home</li></ul>Work Location: Hybrid remote in Phoenix, AZ 85016

Director, Client Services

OpenText

<div>
 
 
 The Opportunity:
 
 
 
 At OpenText, our Professional Services team helps customers maximize the ROI from their investment in OpenText&rsquo;s EIM solutions. From solution implementation to custom development and managed/cloud services, you&rsquo;ll be working closely with cross-functional teams&mdash;including Sales, Pre-Sales, Value Engineering, and our partner ecosystem.
 
 
 
 
 
 As a
 
 Client Director
 
 , you&rsquo;ll own customer success and revenue generation across key accounts, with a dual focus on new business development and services delivery. The ideal candidate will bring strong commercial acumen, a business-technology mindset, and experience in leading complex services engagements.
 
 
 
 
 
 
 You are great at:
 
 
 <ul>
 <li>
 Building trusted relationships with Sales, Pre-Sales, and customer stakeholders.
 </li>
 <li>
 Driving services business development strategy and closing PS deals.
 </li>
 <li>
 Managing proposals, RFPs/RFIs, and SOW approvals.
 </li>
 <li>
 Creating and maintaining a strong pipeline to meet quarterly targets.
 </li>
 <li>
 Leading service delivery engagements and managing escalations.
 </li>
 <li>
 Coordinating resource forecasting and delivery oversight.
 </li>
 <li>
 Negotiating services contracts with clients and third-party providers.
 </li>
 </ul>
 
 
 
 
 
 What it takes:
 
 
 <ul>
 <li>
 15+ years in IT/IM with a strong focus on Professional Services sales and delivery.
 </li>
 <li>
 Proven success closing $3M+ in services revenue across diverse sectors.
 </li>
 <li>
 Experience delivering complex enterprise projects with clear KPIs.
 </li>
 <li>
 Solid project management skills and ability to work under pressure.
 </li>
 <li>
 Deep understanding of OpenText&rsquo;s portfolio (or similar platforms).
 </li>
 <li>
 Experience with ITOM/ITSM tools is a strong plus.
 </li>
 <li>
 Fluent in
 
 English and Arabic
 
 (required).
 </li>
 </ul>
</div>

Client Director, Professional Services

Human8

<div><h3 class="jobSectionHeader">Description</h3><div> 
Passionate about our mission and values at Human8, the Director, Client Consulting leads the commercial development and project delivery for several key accounts of which at least one is generating (potential) revenues between $2-3M</div><div>
</div><div>
This position plays a crucial role in persuading clients of the unparalleled value that Human8 brings to their business, using the breadth of our portfolio.</div><div>
</div><div>
In close collaboration with clients, the Director, Client Consulting navigates their unique challenges, consistently exceeding expectations and delivering a service that exemplifies excellence. Leveraging profound industry knowledge, you cultivate enduring partnerships, offering clients actionable and advanced marketing recommendations that significantly influence the their decision-making and enhance their business outcomes. 
</div><div>
As a collaborative team member, this position actively shares a wealth of marketing research knowledge, serving as a source of inspiration and contributing to internal knowledge transfer. Coaching skills come to the fore to motivate and guide project teams, ensuring a collective commitment to success.</div><h3 class="jobSectionHeader"> 
Responsibilities</h3><div> 

Revenue Generation &amp; Business Development</div><ul>
<li>Consistently and solidly demonstrate the ability to develop and grow strong, long-term client partnerships that result in strong revenue generation</li>
<li>Have an influencing presence internally and externally and communicate ideas in a way that persuades others to buy-in and take action &ndash; at all levels of the client organization</li>
<li>Nurture account development by creating winning proposals and pitches, and continuously listening for additional client needs</li>
<li>Know clients&rsquo; businesses, as well as objectives, and offer value-added consulting to help them understand and activate on customer-centric strategies, using the full breadth of our portfolio</li>
<li>Understand the clients' internal structure and translate this into actionable account plans across all DMU's to maximize growth across the account (upsell &amp; cross-sell)</li>
<li>Foster strong client loyalty through the demonstration of exceptional engagement execution and client service skills</li>
</ul><div> Client Services</div><ul>
<li>Oversee and execute on key client projects focused on consumer insights, transformation, customer/employee experience, and brand/marketing strategy, while seamlessly working across topics and accounts</li>
<li>Provide continual strategic thinking and added value to clients and internal execution teams to ensure that we answer the client&rsquo;s business challenge and helping to move the client organization forward</li>
<li>Deliver strategic, influential presentations and other forms of client communications for audiences from front-line to executives</li>
<li>Plan, design, and facilitate multi-disciplinary client workshops</li>
<li>Foster collaboration with multiple capabilities at Human8, weaving appropriate competencies together for a cohesive result</li>
<li>Advise project managers and other team members on how to navigate through project planning and execution (e.g., provide guidance on how to structure a project, review project deliverables for their ability to address client challenges)</li></ul> 
<h3 class="jobSectionHeader">
Qualifications</h3> 
<ul>
<li>
Strong relationship builder with senior client stakeholders &ndash; directly managing key senior client relationships and working closely with them on a daily basis.</li>
<li>See all the angles to best position our platform to fit a clients' project needs.</li>
<li>Natural problem solver and trusted advisor to clients, never shy of presenting a point of view to deliver on client objectives.</li>
<li>Set the gold standard for top account management in collaboration with a Global Account Partner where applicable.</li>
<li>Excellent performer and companywide example in account relationship management and consistently deliver strong delivery performance.</li>
<li>Recognized as a go-to person for specific research / business / industry expertise.</li>
<li>An excellent communicator, both internally and externally, inspiring audiences and building engagement.</li>
<li>Collaborative to the core. Recognizes the value and importance of culture in creating a business that inspires people to thrive, respects the value of teamwork within the wider business, Human8 and across the external collaborator network, and builds client loyalty through the delivery of exceptional work.</li>
</ul><div> 
Qualifications</div><ul>
<li>10 years of relevant experience</li>
<li>Master degree in the full spectrum of Business or Marketing of which 6 years of experience in consulting preferred</li></ul> 
<h3 class="jobSectionHeader">
About Human8</h3><div>
We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change. 
 
Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, e&yuml;eka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People. 
 
We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.</div></div>

Director, Client Consulting

Toluna

<div>
 
 
 About Us
 
 
 
 Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions &ndash; faster. For 25 years, we have partnered with the world&rsquo;s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we&rsquo;ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights.
 
 
 
 
 
 Learn more at www.tolunacorporate.com
 
 
 
 
 
 
 Introduction
 
 
 
 In this position, you will be responsible for developing long-term relationships with customers, key business executives and stakeholders with an objective to help grow our business in this market. The ideal candidate will therefore have strong relationship management skills,
 
 experience working across MENA clients
 
 , with a results-orientated approach to addressing client needs.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Serve as the senior point of contact for assigned accounts, proactively addressing client needs and solving business challenges.
 </li>
 <li>
 Able to translate research expertise into new business development and growth opportunities with existing accounts and prospects.
 </li>
 <li>
 Work closely with Senior Client Director and be responsible for developing and executing an annual plan to grow both existing and new business in MENA,
 
 
 with the goal to meet and strive to exceed assigned quarterly and annual bookings targets.
 </li>
 <li>
 Ability to create and deliver written and visual storyline packs that engage, inspire and persuade others.
 </li>
 <li>
 Take the lead on developing insightful presentations / proposals and pulling in the appropriate company expertise where needed.
 </li>
 <li>
 Partner with Research Managers to create research designs, sample plans, and final analysis storytelling.
 </li>
 <li>
 Maintain a hands-on, flexible approach to account management, adapting solutions to client needs.
 </li>
 <li>
 Foster strong relationships with internal teams and external clients through effective communication and problem-solving.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 <ul>
 <li>
 A minimum of
 
 8+ years of relevant experience
 
 , with a specialization in the field of market research / consumer insights / insight-led marketing consultancy.
 </li>
 <li>
 Proven ability to manage key accounts, drive revenue growth, and meet sales targets.
 </li>
 <li>
 Exceptional communication skills (written &amp; verbal) with the ability to craft compelling proposals and presentations.
 </li>
 <li>
 Commercial mindset&mdash;able to identify opportunities, develop strategies, and close deals.
 </li>
 <li>
 Excellent active listening and interpersonal skills with the ability to identify problems / opportunities and determine the appropriate and creative paths to resolution.
 </li>
 <li>
 Hands-on, proactive, and adaptable&mdash;willing to wear multiple hats in a fast-paced environment.
 </li>
 <li>
 Fluency in English (additional languages a plus).
 </li>
 </ul>
 
 
 
 
 
 Our Values ❤
 
 
 
 
 A
 
 cting with Ownership
 
 :
 
 Demonstrating individual accountability
 
 
 
 B
 
 ringing a Forward Mindset:
 
 
 Being action-oriented, bold &amp; entrepreneurial
 
 
 
 C
 
 ollaborating with Curiosity: Exhibiting teamwork through togetherness
 
 
 
 D
 
 iscussing openly, committing jointly: Sharing your views openly
 
 
 
 E
 
 mbracing Empathy: Being egoless &amp; caring
 
 
 
 
 
 
 What We Offer
 
 
 
 At Toluna, we&rsquo;re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you&rsquo;re passionate about making an impact, we&rsquo;d love to have you on board.
 
 
 
 
 
 
 Join our global team. We welcome big thinking and reward great work.
 
 
 
 
</div>

Associate Client Director

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