client solutions director

ASU Enterprise Partners

<p></p><div><h1 class="jobSectionHeader"><b>Assistant</b><b> </b><b>Director, Client Solutions</b><b>
</b></h1><p></p><p>The ASU Outreach Hub is a nonprofit organization that supports the outreach and transactional needs of the ASU public enterprise through marketing and engagement solutions that advance the university and strengthen its brand. It specializes in paid media outreach, data-driven insights and outreach to alumni, donors and targeted corporations.</p><p></p><p>
The Assistant Director of Client Solutions in the ASU Outreach Hub leads the strategic planning and delivery for a portfolio of client accounts in addition to assisting the Director in leading a team of client solutions professionals. This role is responsible for assessing client needs, providing strategic marketing recommendations, developing plans and creative briefs, presenting solutions and results, and managing the execution of outreach and engagement campaigns, ensuring all deliverables meet high standards against goals. The Assistant Director of Client Solutions is a proactive, solutions-oriented marketing professional who brings structure to complexity and ambiguity, supporting client goals and collaborating with internal teams with clarity and accountability.</p><p></p><p><b>
What you&rsquo;ll do</b></p><ul><li><p>
Assists the Director, Client Solutions in leading the Client Solutions team; provides strategic marketing insights, best-in-class marketing solutions and strong client management practices; and serves as liaison to other Outreach Hub leadership and units within Enterprise Partners and at ASU.</p></li><li><p>
Acting as a marketing solutions expert, is responsible for the vision, strategy, and results of complex, high-stakes and high-level projects and campaigns on behalf of executive-level clients and partners.</p></li><li><p>
Meets with client partners to understand their marketing needs and assess needs and fit within the Outreach Hub portfolio.</p></li><li><p>
Oversees and coordinates, with the client solutions managers, the annual updating of client marketing playbooks, including the completion of new playbooks.</p></li><li><p>
Responsible for selecting, hiring, training, evaluating, and promoting professional development opportunities for student workers.</p></li><li><p>
Assists in the creation and oversight of annual planning and implementation of goals, objectives, strategies and initiatives related to the Client Solutions portfolio.</p></li><li><p>
Builds and manages relationships with clients and partners; develops trusted advisor relationships with key clients, product owners and customer stakeholders.</p></li><li><p>
Actively leads and manages client calls and meetings by taking a central role in discussions.</p></li><li><p>
Educates clients on marketing solutions and best practices, makes recommendations, and delivers value-added solutions.</p></li><li><p>
Develops and manages marketing strategies, plans, projects, tactics, and core messages; makes recommendations, identifies opportunities, and leverages resources to achieve outcomes and objectives while amplifying multiple brands at scale.</p></li><li><p>
Bridges communications between client needs and internal team, working closely with marketing project management, creative and digital marketing teams to manage and coordinate the direction, design and production of multi-channel campaigns collateral, web and digital assets, social media, and other marketing channels to execute strategic goals, keeping projects on time and on budget.</p></li><li><p>
Gathers, shares, and acts on feedback from the client throughout projects, while delivering results.</p></li><li><p>
Collaborates, consults, and actively participates in new idea generation, brainstorming concepts, and makes recommendations for creative ways to accomplish goals.</p></li><li><p>
Problem solves and brings the right team members to the table, inside and beyond the department, to create solutions that adhere to brand, legal, and donor privacy standards, while keeping projects on time and on budget.</p></li></ul><p></p><p><b>
What you'll need</b></p><ul><li><p>
Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies.</p></li><li><p>
Strong leadership and management qualities with the ability to motivate and influence others to achieve results.</p></li><li><p>
Strong, collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone.</p></li><li><p>
Proven project management experience: managing multiple projects simultaneously; working effectively and efficiently with individuals and teams within a diverse environment; and strong experience using project management tools (including Wrike).</p></li><li><p>
Demonstrated knowledge of strategic communication and marketing principles.</p></li><li><p>
Knowledge and experience navigating multi-channel marketing campaigns; including knowledge of the principles and practices of visual design, printing, content and editorial, video production, digital and social mediums, UX and social media.</p></li><li><p>
Strong working knowledge of standard marketing tools (including content management systems, Google Analytics/SEO, social media, Salesforce, and Adobe Creative Suite).</p></li><li><p>
Must possess a customer-service philosophy and be able to handle problem solving and issue resolution.</p></li><li><p>
Ability to manage and prioritize multiple tasks and deadlines, and work collaboratively in a fast-paced, dynamic team environment.</p></li><li><p>
Proven creative and critical thinking skills, goal setting and attention to detail.</p></li><li><p>
Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information.</p></li><li><p>
Excellent listening skills with a strong ability to read people and adapt working style, communication, and responses accordingly.</p></li><li><p>
Skilled in exercising a high degree of judgment and diplomacy.</p></li><li><p>
Strong working knowledge of Microsoft Office Suite.</p></li></ul><p></p><p><b>
Relevant qualifications</b></p><ul><li><p>
Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or closely related field and seven (7) years of experience in a public relations/marketing role</p></li><li><p>
Experience in building status reports and reporting on campaign outcomes to clients</p></li></ul><p></p><p><b>
Preferred education and experience</b></p><ul><li><p>
Experience working on complex, high-level projects for executive-level clients in an advertising agency environment or in-house marketing team.</p></li><li><p>
Experience working in higher education.</p></li><li><p>
Experience working on marketing or fundraising campaigns for collegiate athletics programs.</p></li></ul><p></p><p><b>
Benefits</b></p><ul><li><p>
Hybrid work schedule. We work from home two days a week!</p></li><li><p>
Comprehensive benefits package, including medical, dental, and vision insurance</p></li><li><p>
401(k) plan with matching employer contribution</p></li><li><p>
22 days of vacation time</p></li><li><p>
11 holidays, including your birthday</p></li><li><p>
Parental leave</p></li><li><p>
Significant tuition reductions</p></li><li><p>
Professional development is highly valued at ASU Enterprise Partners, where employees are encouraged to look across the organization and nurture new areas of interest</p></li><li><p>
$30 bi-weekly cell phone reimbursement</p></li></ul><p></p><div><div><p><b>
About ASU Enterprise Partners</b></p></div><p></p><div><p><br>
ASU Enterprise Partners is a nonprofit organization whose mission is to provide an ecosystem of services to create solutions and generate resources to extend Arizona State University&rsquo;s reach and advance its charter. ASU Enterprise Partners supports ASU and several affiliates, including the ASU Foundation for a New American University, ASU Outreach Hub, ASURE, NEWSWELL, Skysong Innovations and University Realty.</p></div><p></p><div><p><br>
ASU Enterprise Partners is home to several Centers of Excellence whose purpose is to provide professional services to its affiliates. The Centers of Excellence include Finance, General Counsel, Investments, Public Relations and Strategic Communications, Human Resources, Facilities and Operations, Data Analytics and Insights Planning, Budgeting and Strategy, and Technology and Solutions.</p></div><p></p><div><p><b><br>
At ASU Enterprise Partners</b></p></div><p></p><div><p><b><br>
We serve</b></p></div><div><p>
ASU and one another with integrity, trust and compassion</p></div></div><p></p><div><p><b><br>
We engage</b></p></div><div><p>
step up, own it, collaborate</p></div><p></p><div><p><b><br>
We innovate.</b></p></div><div><p>
continuously, fearlessly, make decisions and take risks</p></div><p></p><div><p><b><br>
We care</b></p></div><div><p>
that everyone feels respected and valued for who they are</p></div><p></p><p><b>
ASU Enterprise Partners is an Equal Opportunity Employer</b></p></div>

Assistant Director, Client Solutions

Robert Half

<div><p><b>JOB REQUISITION</b></p>
Client Solutions Manager<p></p><p><b>
LOCATION</b></p>
GA ATLANTA<p></p><p><b>
JOB DESCRIPTION</b></p><p><b>
Job Summary</b><br>
<br>
As a <b>Client Solutions Manager</b>, your responsibilities will include:</p><ul><li><p>
Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven and/or recruiting background. Market to via telephone, video as well as conduct in-person meetings with<b> </b>and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half&rsquo;s presence in the local business community.
</p></li><li><p>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</p></li><li><p>
Meet and exceed weekly business development goals.</p></li></ul><p><b><br>
Qualifications:</b></p><ul><li><p>
Bachelor&rsquo;s degree required. degree preferred.
</p></li><li><p>2+ years of business-to-business development experience and/or working in a
<br>
related field is preferred.
</p></li><li><p>Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.</p></li><li><p>
A combination of business development and account management skills are required.</p></li><li><p>
Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.</p></li><li><p>
Must have a proven track record of success and be a competitive and self-motivated individual.</p></li></ul><p></p><p><b>
Top Reasons to Work for Robert Half:</b></p><ul><li><p><b>
EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER &ndash;</b> For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.</p></li><li><p><b>
PERFORMANCE = REWARD &ndash;</b> We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.</p></li><li><p><b>
UPWARD MOBILITY &ndash;</b> With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</p></li><li><p><b>
TOOLS FOR SUCCESS &ndash; </b>We provide world-class training, client relationship management tools and advanced technology to help you succeed.</p></li><li><p><b>
RESPECTED WORLDWIDE &ndash; </b>Robert Half has appeared on FORTUNE magazine&rsquo;s list of &ldquo;Most Admired Companies&rdquo; since 1998, as well as numerous &ldquo;Best Places to Work&rdquo; lists around the world.</p></li><li><p><b>
OUTSTANDING CORPORATE RESPONSIBILITY &ndash;</b> We believe in an &ldquo;Ethics First&rdquo; philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half&rsquo;s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility.</p></li></ul><p></p><p>
Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.</p><p></p><p>
In your email please include the following:</p><ul><li><p>
The specific accommodation requested to complete the employment application.</p></li><li><p>
The location(s) (city, state) to which you would like to apply.</p></li></ul><p></p><p>
For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.</p><p></p><p>
For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p><p></p><p><b>
JOB LOCATION</b></p>
GA ATLANTA</div>

Client Solutions Manager

Aleph Holding

<div><div><div><h3 class="jobSectionHeader"><b>Driving Measurable Digital Performance</b></h3>
<p>
As a Client Solutions Manager, you will play a key role in scaling paid digital advertising performance for clients in <b>Cairo, Egypt, </b>directly driving revenue growth, executing campaign optimizations, and nurturing long-term partnerships.</p>
<p>
This is a hands-on performance marketing role focused on managing and optimizing digital ad campaigns on <b>Reddit</b> while acting as a trusted consultant for key clients, not a general account coordination position.</p>
</div></div>
<div><div><div><div><h3 class="jobSectionHeader"><b>About Aleph</b></h3>
<p>
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With 20 years of experience and exclusive partnerships with over 50 of the world&rsquo;s leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO&rsquo;s Global Skills Academy.</p>
<h3 class="jobSectionHeader"><b>
✨ Why Build Your Career at Aleph</b></h3>
<p>
At Aleph, your work has real impact. You&rsquo;ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership.</p>
<p>
Here&rsquo;s what makes Aleph unique:</p>
<div>
<ul><li><p><b>Global exposure</b> &ndash; collaborate with colleagues and clients across multiple countries.</p>
</li>
<li><div><b>Creative culture</b> &ndash; bring bold ideas, test new approaches, and shape strategies.</div>
</li>
<li><div><b>Career growth</b> &ndash; move across teams, take on new responsibilities, and expand your expertise.</div>
</li>
<li><div><b>Flexible work culture</b> &ndash; we offer flexibility to balance focus and collaboration.</div>
</li>
<li><p><b>Well-being &amp; growth</b> &ndash; enjoy a benefits package designed to support your personal development and overall quality of life</p><br>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h3><div><div><div>
<h3 class="jobSectionHeader"><b>Client Growth and Performance</b></h3>
<ul><li>Own and drive sustainable growth across a portfolio of high-value managed accounts, with a primary focus on your dedicated platform (e.g., Meta Ads, Google Ads, TikTok Ads)</li>
<li>Lead the strategic direction of client accounts, identifying scaling opportunities and maximizing long-term revenue and client value</li>
<li>Oversee campaign performance, investment allocation, and KPIs (ROAS, CPA, CTR, conversion rate) to ensure optimal results</li>
<li>Translate performance data and insights into clear, commercially impactful recommendations</li>
<li>Drive incremental revenue by proactively identifying and closing upsell and cross-sell opportunities within your portfolio</li>
</ul><h3 class="jobSectionHeader"><b>Strategic Advisory and Cross-Functional Impact</b></h3>
<ul><li>Act as a trusted strategic advisor to clients, guiding platform strategy, investment decisions, and growth frameworks</li>
<li>Lead high-level performance reviews and executive presentations with clarity, confidence, and strong storytelling</li>
<li>Design advanced media strategies, pitch decks, and data-driven solutions leveraging platform insights and tools (e.g., GWI)</li>
<li>Build and maintain strong relationships with senior client stakeholders and decision-makers</li>
<li>Collaborate cross-functionally with sales, product, operations, and platform teams to ensure seamless execution and alignment</li>
<li>Own and strengthen platform partnerships, working closely with internal and external stakeholders to unlock opportunities and resolve challenges</li>
<li>Share knowledge across the organization, including performance insights, platform updates, and best practices; mentor junior team members where applicable</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You Bring to the Table</b></h3><div><div><ul>
<li>5&ndash;10+ years of experience in digital advertising, performance marketing, or client-facing account management roles</li>
<li>Proven track record of owning and scaling high-value accounts and delivering sustained revenue growth</li>
<li>Deep expertise in at least one major advertising platform (e.g., Meta Ads, Google Ads, TikTok Ads)</li>
<li>Strong understanding of performance marketing, attribution models, and ROI optimization</li>
<li>Advanced analytical skills, with the ability to translate data into strategic, business-focused recommendations</li>
<li>Experience managing senior stakeholders, with a consultative approach and the ability to influence decision-making</li>
<li>Strong communication and presentation skills, including executive-level storytelling</li>
<li>Ability to manage multiple priorities, navigate ambiguity, and drive outcomes independently with a strong sense of ownership</li>
<li>Experience working with analytics and reporting tools; familiarity with audience insights platforms (e.g., GWI) is a plus</li>
<li>Bachelor&rsquo;s degree in Marketing, Business, Economics, or a related field is preferred</li>
<li>Relevant certifications (e.g., Google Ads, Meta Blueprint) are a plus</li>
<li>Fluent English and Arabic are required</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>How Success Looks</b></h3><div><div><div>
<p>
As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You&rsquo;ll know you&rsquo;re thriving when:</p>
<ul>
<li><p>Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.</p>
</li>
<li><div>You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.</div>
</li>
<li><div>You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.</div>
</li>
<li><div>Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.</div>
</li>
<li><div>You translate complex performance data into clear, commercially relevant insights that influence client decisions.</div>
</li>
<li><p>You identify scalable improvements that enhance both client outcomes and internal team efficiency.</p>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Ready to Make an Impact?</b></h3>
<p><b>
If you&rsquo;re motivated by data, performance marketing, and measurable business impact and want to build digital growth at global scale, we&rsquo;d love to hear from you.</b></p>
<p>
&ldquo;Share our similarities, celebrate our differences.&rdquo; &ndash; M. Scott Peck</p><br>
<p></p>
</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Senior Client Solutions Manager

icapital

<div><p>iCapital&rsquo;s Client Solutions EMEA team is seeking a Vice President to support and accelerate our international growth across the GCC markets. This individual will play a key commercial and strategic role in expanding iCapital&rsquo;s footprint with wealth managers, private banks, independent financial advisors, and family offices.</p>
<p>
As a member of the regional team, you will help shape the business development strategy, deepen existing client relationships, and drive new distribution partnerships. The role offers a unique opportunity to work at the intersection of private markets, wealth management, and financial technology in a fast‑growing, global organization. This position is Abu Dhabi‑based.</p><br>
<p></p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Support the Client Solutions EMEA team in executing the business development strategy for iCapital, covering Wealth Managers in the GCC region.</li>
<li>Develop and manage a robust and sustainable pipeline of prospective Wealth Manager clients.</li>
<li>Execute Wealth Manager onboarding process from start to finish, working closely with related teams.</li>
<li>Nurture strong relationships with clients and prospects.</li>
<li>Educate clients on Private Markets/Alternatives and articulate iCapital&rsquo;s solutions and capabilities to clients and partners.</li>
<li>Provide constant feedback from the field on competitive landscape, investors&rsquo; appetite, trends and share with colleagues globally.</li>
<li>Build strong internal relationships within iCapital and work closely with other teams (Research &amp; Fund Management, Product Development, Implementation Specialist group, Client Success, Marketing, Legal &amp; Compliance, Technology &amp; Operations, etc.) to achieve the best client outcomes and successful long-term client relationships.</li>
<li>Serve as the relationship manager and deliver an exceptional client experience for our Wealth Manager clients (i.e. banks, wealth managers, multi-family office and independent financial advisors).</li></ul><br>
<p></p>
<p>
 <b>Candidate Profile</b></p>
<ul>
<li>Solid academic credentials in relevant field.</li>
<li>7-10+ years of solid work experience in the Asset or Wealth Management industry, with a demonstrated track record in winning and interacting with clients.</li>
<li>Experience as business development professional or similar role in the asset management industry is a must.</li>
<li>Strong understanding of the wealth management landscape across the GCC is a must, if possible with an established network across private banks, wealth managers, independent financial advisors, and family offices.</li>
<li>In-depth experience across Private Markets asset classes, combined with a strong grasp of the Wealth Manager distribution model, is strongly preferred.</li>
<li>Strong attention to detail.</li>
<li>Excellent presentation and verbal/written communication skills, with a professional and positive attitude.</li>
<li>Highly collaborative, and able to think strategically about business opportunities and client management.</li>
<li>Language skills: Native in English and Arabic is a plus but not a must</li>
<li>Ability to work independently with a strong appetite to work in a fast-growing, collaborative environment.</li>
</ul>
<p>We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).</p>
<p><b>
Benefits</b></p>
<p>
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees;</p>
<p>
For additional information on iCapital please visit https://www.icapital.com/about-us X (former Twitter): @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc</p></div><div></div>

Client Solutions Middle East - Vice President

Arize AI

<div><div><div>Location</div>
<div>Remote (San Francisco)</div>
</div><div><div>Status</div>
<div>Full time</div>
</div><div><div>Department</div>
<div>Solutions Engineering</div></div></div>
<br><div><div><div><div>About Arize</div>
<p>
AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That&rsquo;s where we come in. Arize AI is the leading AI &amp; Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace&mdash;so teams can ship faster with confidence.</p>
<p>
We&rsquo;re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.</p></div><div><b>
The Opportunity</b></div>
<p>
As an AI Solutions Manager, you&rsquo;ll partner with some of the most innovative AI/ML teams in the world. You&rsquo;ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area/PST time zone.</p>
<div><b>
The Team</b></div>
<p>
Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.</p>
<p>
As an AI Solutions Manager, your work will directly contribute to our customers&rsquo; success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You&rsquo;ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You&rsquo;ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You&rsquo;ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies.</p>
<div><b>
What You&rsquo;ll Do</b></div>
<ul><div>Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management.</div>
<div>Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions.</div>
<div>Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices.</div>
<div>Run workshops and training sessions with customers during onboarding and new functionality</div>
<div>Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships.</div>
<div>Proactively monitor product usage across your accounts to further gauge account health</div>
<div>Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies.</div>
<div>Effectively relay customer feature requests to internal teams and advocate for customer needs.</div>
<div>Ensure support teams are aligned with customer requests and priorities.</div>
</ul><div><b>What We&rsquo;re Looking For</b></div>
<ul><div>3+ years of experience as a Customer Success Manager in SaaS.</div>
<div>A self-starter mindset with the ability to thrive in limited process environments.</div>
<div>Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively.</div>
<div>Strong communication skills for articulating observations and fostering collaboration across teams.</div>
<div>Proven ability to demo technical products and translate their value into tailored customer solutions.</div>
<div>Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results.</div>
<div>A strong team player who values collaboration and collective success.</div>
<div>Bonus: Familiarity with AI/ML workflows or GenAI technologies.</div>
</ul>
<p>The estimated annual salary and variable compensation for this role is between $140,000 to $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.</p>
<p>
While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.</p><div><div>
More About Arize</div>
<p>
Arize&rsquo;s mission is to make the world&rsquo;s AI work&mdash;and work for people.<br>
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge&mdash;understanding whether AI is performing and how to improve it at scale.</p>
<p>
Learn more about what we're doing here:</p>
<p>
https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/</p>
<p>
https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/</p>
<p>
Diversity &amp; Inclusion @ Arize</p>
<p>
Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture</p>
<ul>
<div>Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI</div>
<div>Culturally conscious events such as LGBTQ trivia during pride month</div>
<div>We have an active Lady Arizers subgroup</div>
</ul></div></div><div></div><div><div><div><div><div><div>Apply now</div></div></div></div></div></div></div><p></p>

AI Solutions Manager, West

Revive | B-Corp Certified

<div>
 <strong>
  About Revive
  <br/>
  <br/>
 </strong>
 Revive is the inventory value recovery platform for fashion brands. The inventory brands used to donate, destroy, or sell to jobbers at 1&ndash;2% of MSRP &mdash; damaged, returned, excess &mdash; Revive converts into revenue through the channels where it will command the highest value. Whether that's live commerce, curated resale, targeted demand channels, or refurbishment and restock back into full-price retail, we know where each SKU belongs and how to get it there, recovering 5&ndash;13&times; more than traditional liquidation while protecting brand equity.
 <br/>
 <br/>
 Our motion is simple: a brand sends us their unsellable inventory, we assess it item by item and route each piece to where it will net the highest value. They watch dormant inventory become a revenue stream.
 <br/>
 <br/>
 Then they become an evergreen partner &mdash; sending recurring shipments and earning a tiered profit share that grows with volume and SKU value.
 <br/>
 <br/>
 <strong>
  <strong>
   The Role
   <br/>
   <br/>
  </strong>
 </strong>
 You will own everything that happens after a brand signs the trial one-pager. That means a flawless 28-day trial experience, a compelling debrief meeting, an evergreen conversion, and a growing book of recurring shipment partners who expand their volume and unlock higher profit-share tiers over time.
 <br/>
 <br/>
 This is not a traditional CSM role. You are working with brand founders, VP-Ops leaders, and returns leads who are used to getting almost nothing for their damaged inventory. You are showing them &mdash; live, in real time &mdash; that those damages can become demand. Your job is to make that moment land, and then turn it into a long-term commercial relationship.
 <br/>
 <br/>
 In Q2 and Q3 you will own a book of 30 brands. By Q4 you will be hiring and leading a small team.
 <br/>
 <br/>
 <strong>
  <strong>
   Example of What You Will Own
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Trial Activation &amp; Experience (Weeks 1&ndash;4)
  <br/>
  <br/>
 </strong>
 The trial is the product. Every touchpoint is engineered to prove four things to the brand: damages can be in-demand inventory, live commerce is the highest-value recovery channel, tiered profit share rewards recurrence, and Revive treats the brand like a partner &mdash; not a dumping ground.
 <br/>
 <br/>
 <ul>
  <li>
   Own the Ops handoff the moment a brand says yes &mdash; signed one-pager, shipment ETA confirmed, receiving prep initiated within 24 hours.
  </li>
  <li>
   Coordinate QC, photo intake, and lot grouping with Live Ops within 48 hours of receipt.
  </li>
  <li>
   Send the Week 1 branded 'received' email with photos and the recovery model so the brand can see what their inventory will become.
  </li>
  <li>
   Orchestrate the watch-party: $200 shopping credits, 24-hour prep primer, live narration in the watch room during the show ('notice how this lot just doubled').
  </li>
  <li>
   Deliver the same-day GMV recap and highlight reel within 60 minutes of show end.
  </li>
  <li>
   Lead the 30-minute debrief meeting 3 business days after the show &mdash; show clips, recovery % vs. liquidator baseline, and the tiered profit-share proposal at 3 shipment cadences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Evergreen Conversion &amp; Expansion
  <br/>
  <br/>
 </strong>
 The debrief is a close meeting, not a summary meeting. The brand has felt the proof; your job is to lock in the recurring relationship.
 <br/>
 <br/>
 <ul>
  <li>
   Present the tiered profit-share model: quarterly (30%), monthly (40%), monthly + premium SKUs (50% of net GMV).
  </li>
  <li>
   Execute the three-ask close in order: confirm cadence, confirm first evergreen ship date within 30 days, confirm signatory and send agreement same day.
  </li>
  <li>
   If they say 'not yet,' push to a second trial shipment &mdash; not to evergreen. Two data points beat one every time.
  </li>
  <li>
   Expand accounts by surfacing new damages categories, new seasonal volume, and new decision-makers (e.g., CEO watch-party seat after Ops attended Trial #1).
  </li>
  <li>
   Own GRR (Gross Revenue Retention) and NRR (Net Revenue Retention) across your book.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Objection Handling &amp; Brand Trust
  <br/>
  <br/>
 </strong>
 You will hear the same objections repeatedly. You will know the exact reframe and the exact next step for each one.
 <br/>
 <br/>
 <ul>
  <li>
   'Damages will hurt our brand.' &rarr; Closed-audience live commerce is the opposite of clearance. Show the last show's chat. The audience treats it as a treasure hunt, not a markdown.
  </li>
  <li>
   'We already donate everything.' &rarr; Donation receipts are great. We layer cash on top, and the brand still gets the goodwill story. Offer A buyout; they can donate the cash.
  </li>
  <li>
   'We don't have time.' &rarr; Concierge model. They have two tasks: sign the one-pager, ship the pallet. We handle everything else.
  </li>
  <li>
   '3% MSRP isn't enough.' &rarr; It's above current liquidation rates. And Offer B (no-cost trial) keeps 100% of net sales to them. Show recovery % from a comparable brand.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Playbook Stewardship
  <br/>
  <br/>
 </strong>
 <li>
  Feed win/loss patterns back into the Sales Playbook in the monthly iteration meeting.
 </li>
 <li>
  Maintain minimum CRM hygiene: tier, decision-maker, offer, ship date, GMV, recovery %, watch-party attendance, conversion outcome.
 </li>
 Flag health issues to the Sales lead immediately: trial close rate &lt;30%, activation lag &gt;21 days, watch-party no-shows on 2+ consecutive trials, conversion rate
 <br/>
 <br/>
 <strong>
  <strong>
   Who You Are
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  You are built for the trial-to-evergreen motion
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have owned a book of B2B accounts in a high-velocity, early-stage environment and can point to conversion and retention metrics you drove.
  </li>
  <li>
   You are comfortable working with founder-led and VP-level decision-makers at fashion or consumer brands &mdash; you know their language and their pressures.
  </li>
  <li>
   You have run live events or experiential moments as part of a customer journey and know how to make them land.
  </li>
  <li>
   You understand unit economics well enough to present a tiered profit-share model clearly &mdash; and to know when a brand is close to converting vs. genuinely not ready.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You operate like the playbook
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You track every touchpoint in CRM before the next contact. You do not wing it.
  </li>
  <li>
   You can run the 20-minute discovery script cold and the 30-minute debrief meeting warm.
  </li>
  <li>
   You can run MBR, QBR and ABR to minimize churn risk and maximize the expansion opportunity with each brand partner.
  </li>
  <li>
   You escalate health flags before they become churned accounts, not after.
  </li>
  <li>
   You thrive in 'test and optimize' environments &mdash; you give feedback to the playbook, not just to the brand.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You are ready to build
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have a point of view on what a great CS org looks like at an early stage, an infrastructure company that works with fashion brands&mdash; and you are willing to build it from scratch.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What we offer
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Competitive base plus a variable comp tied directly to evergreen conversion rate and NRR.
  </li>
  <li>
   Equity with meaningful upside &mdash; you are joining early.
  </li>
  <li>
   A 28-day trial structure that is genuinely the best product demo in the category. Brands who attend their own watch-party almost always convert. Your job gets easier the better the show gets.
  </li>
  <li>
   A playbook that is alive &mdash; iterated monthly based on data. You will co-own it.
  </li>
  <li>
   A path to building and leading the CS function as the brand roster scales.
  </li>
  <li>
   Travel to brand offices and live show events.
   <br/>
   <br/>
  </li>
 </ul>
 Compensation Range: $170K - $185K
 <br/>
 <br/>
</div>


Director of Client Success

MCG Talent

<div>
 <p>
  <strong>
   About the Client
  </strong>
 </p>
 <p>
  Our client is a leading global marketing and communications network with a strong footprint across the Middle East. Known for delivering integrated, data-driven, and creatively led solutions, the organization partners with some of the region&rsquo;s most prominent brands and institutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  Our client is seeking a commercially driven and strategically minded Managing Director to lead and expand operations in Saudi Arabia. This role requires a seasoned leader with deep market expertise, strong client relationships, and a proven track record of driving growth within the Kingdom.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Managing Director will be responsible for overseeing business performance, leading multidisciplinary teams, strengthening client partnerships, and positioning the agency as a market leader in KSA.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Strategic Leadership
  </strong>
 </p>
 <ul>
  <li>
   Define and execute the agency&rsquo;s vision and growth strategy in Saudi Arabia aligned with regional and global objectives
  </li>
  <li>
   Identify new business opportunities, partnerships, and revenue streams within the KSA market
  </li>
  <li>
   Act as a senior advisor to clients on brand, communications, and transformation strategies
  </li>
 </ul>
 <p>
  <strong>
   Business Growth &amp; Commercial Performance
  </strong>
 </p>
 <ul>
  <li>
   Drive revenue growth, profitability, and overall financial performance
  </li>
  <li>
   Lead new business development efforts, including pitching and client acquisition
  </li>
  <li>
   Expand and diversify the client portfolio across key sectors in Saudi Arabia
  </li>
 </ul>
 <p>
  <strong>
   Client Leadership
  </strong>
 </p>
 <ul>
  <li>
   Build and maintain strong relationships with C-level stakeholders and key decision-makers
  </li>
  <li>
   Ensure delivery of high-quality, integrated marketing and communications solutions
  </li>
  <li>
   Champion client satisfaction, retention, and long-term partnerships
  </li>
 </ul>
 <p>
  <strong>
   Operational Excellence
  </strong>
 </p>
 <ul>
  <li>
   Oversee day-to-day operations, ensuring efficiency, scalability, and delivery excellence
  </li>
  <li>
   Implement best practices across processes, governance, and performance management
  </li>
  <li>
   Ensure alignment with regional and global standards
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership &amp; Culture
  </strong>
 </p>
 <ul>
  <li>
   Lead, inspire, and develop a high-performing team across strategy, creative, and client servicing
  </li>
  <li>
   Foster a collaborative, innovative, and performance-driven culture
  </li>
  <li>
   Attract, retain, and mentor top talent in the Saudi market
  </li>
 </ul>
 <p>
  <strong>
   Market Expertise &amp; Representation
  </strong>
 </p>
 <ul>
  <li>
   Act as a key spokesperson and representative of the agency in Saudi Arabia
  </li>
  <li>
   Leverage deep understanding of local culture, consumer behavior, and regulatory landscape
  </li>
  <li>
   Stay ahead of industry trends, particularly in digital transformation, media, and communications
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   12&ndash;18+ years of experience in advertising, marketing, or communications, with significant leadership exposure
  </li>
  <li>
   Proven experience leading business operations in Saudi Arabia or the GCC, with strong knowledge of the KSA market
  </li>
  <li>
   Demonstrated success in driving revenue growth and managing P&amp;L
  </li>
  <li>
   Strong network of senior client relationships within Saudi Arabia
  </li>
  <li>
   Experience leading integrated campaigns across creative, digital, media, and data
  </li>
  <li>
   Exceptional leadership, communication, and stakeholder management skills
  </li>
  <li>
   Entrepreneurial mindset with a hands-on, results-driven approach
  </li>
 </ul>
 <p>
 </p>
</div>


Managing Director (Creative and Advertising)

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