client solutions manager

Infosys

<div>
 
 🌐
 
 Join Infosys CMT Business Unit on a role that directly maps to the Unit Growth!
 
 
 
 Are you passionate about playing a key role on the business side helping in the growth of the company? CMT Presales team at Infosys is expanding its
 
 Solutions Pod
 
 and we're looking for
 
 passionate and creative individuals
 
 to join our mission of making a difference to our clients across the globe.
 
 
 🎯
 
 
 We&rsquo;re Hiring for the below Strategic Role:
 
 
 
 <ul>
 <li>
 Client Solution Manager - CMT
 </li>
 </ul>
 
 📌
 
 
 What You&rsquo;ll Do:
 
 
 
 
 
 As a Client Solution Manager
 
 , you will:
 
 <ul>
 <li>
 
 Design and Shape Solutions
 
 : Support outsourcing deal solutions and align pricing strategies with client goals.
 </li>
 <li>
 
 Collaborate Across Teams
 
 : Work with cross-functional groups to create unified proposals and support commercial discussions.
 </li>
 <li>
 
 Own up Solution tenets:
 
 Drive discussions, Contribute to solution ideas and be responsible for solution components like Operating Model, Ways of Working, Roadmaps etc
 </li>
 <li>
 
 Create Proposal Artifacts
 
 : Prepare key artifacts like executive summaries and business cases, Contribute and author key solution sections of the Proposal deliverables.
 </li>
 <li>
 
 Leverage Tools and Best Practices
 
 : Quickly ramp up on the solutions and platforms to identify value opportunities and apply reusable assets to improve success rates.
 </li>
 <li>
 
 Engage with Clients and Stakeholders
 
 : Participate and deliver presentations in client meetings and understand decision-making processes.
 </li>
 </ul>
 
 💡
 
 
 What We&rsquo;re Looking For:
 
 
 
 <ul>
 <li>
 8+ years of experience in IT services, Consulting with exposure in industries like Telecommunications, Hitech, Media.
 </li>
 <li>
 Deep understanding of global delivery models
 </li>
 <li>
 Strong experience working on IT Outsourcing, Cost take out, Transformation proposals
 </li>
 <li>
 Strong Communication skills, analytical skills, and leadership capabilities
 </li>
 </ul>
 
 📍
 
 
 Location:
 
 
 
 PAN India, preferably Bangalore
 
 
 
 
 
 
 📅
 
 Apply Now:
 
 
 
 Be part of a team that&rsquo;s transforming how global enterprises operate. Let&rsquo;s build the future, together.
 
</div>

Client Solutions Manager

Lloyd's Register

<div><div>Junior Client Solutions Manager
Lloyd&rsquo;s Register
Location: Dubai, UAE 
About the Role:
A enthusiastic and motivated individual with entry level knowledge of the offshore energy industry and business development/ sales who can develop and grow to become a key contributor to our overall sales performance. Primary focus will be on learning the industry by assisting experienced sales team members develop opportunities from initiation to closure. 
What we offer you<ul><li>
The opportunity to work for an organization that has a strong sense of purpose, is values-driven and helps colleagues to develop professionally and personally through our range of people development programs</li></ul>
The Role<ul><li>
Identify and Qualify: Support members of the offshore sales team identify and qualify potential opportunities through management of industry and client portals</li><li>
Engage and Discover: Support and shadow sales team members engaging key personal to develop and maintain relationships within the offshore energy client groups such as energy project developers, EPCIs and OEMs in line with sales strategy and stakeholder mapping
</li><li>Propose and Iterate: Support sales team by developing clear, concise and compelling proposals either independently or working within a team of SMEs and bid managers which reflect the clients&rsquo; needs based on intelligence gathered and direction from sales lead. Bid and Win: Contribute to the sales team success by supporting in provision of timely, technically and financially sounds bid submissions in response to RFQ/RFPs.
</li><li>Support Our numbers: Support sales team leadership visibility of sales performance and forecasting by assisting with collecting and reporting sales data.</li><li>
Learn and Share: Through shadowing of experienced sales team members develop a thorough understanding of LR&rsquo;s solution portfolio, to prepare to prepare for career development within team to undertake be able to sell independently while actively participating in external marketing events, conferences, and workshops to develop sales networks and promote LR.</li></ul> 
What you bring<ul><li>
Desire to develop consultative sales knowledge and skills to pursue career in business development.</li><li>
Knowledge of global offshore energy sector (O&amp;G/Renewables).</li><li>
Comfortable in reaching out to industry professionals to personal develop network</li><li>
Flexible for worldwide travel as and when required for new client meetings/follow ups</li><li>
Ability to communicate value propositions via a variety of mediums in a clear concise and compelling manner at different levels within organisations and to influence successfully and openly at all levels
</li><li>Strong collaboration skills to work with teams across the organisation, with cross-functional teams as well as internal teams of departments.</li></ul> 
#LI-KC1
#LI-Hybrid</div></div>

Junior Client Solutions Manager

Meta

<div>
 The Client Solutions Manager (CSM) for CPG India is responsible for partnering closely with India&rsquo;s largest advertisers and enabling them to transform their business to win with the consumer of today. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, brand and performance marketing strategy, creative upskilling and measurement for India's top CPG advertisers. In partnership with the Client Partner, this role is responsible for building executional and functional partnerships, using data and analytics to identify growth opportunities for Meta by building comprehensive solutions for our customers, and driving revenue by negotiating and optimizing opportunities that deliver on client&rsquo;s &amp; media agencies' business objectives.Success in this position requires strong consultative sales and analytical rigour, a focus on client servicing, very strong collaboration with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. Meta's CPG business works with India&rsquo;s best known brands and advertisers who need deep consultation on the new rules of brand building and digital marketing.
 
 
 Client Solutions Manager, CPG India Responsibilities:
 
 
 <ul>
 <li>
 In partnership with Client Partner, identify, create, and implement marketing solutions grounded in achieving measurable business results for our customers
 </li>
 <li>
 Analyze platform, brand and/or outcomes data to build insights to guide strategy and implementation of Facebook/Instagram Ads &amp; Messaging solutions
 </li>
 <li>
 Collaborate with internal cross functional teams and be the voice of our clients&rsquo; for the short and long-term cross-functional priorities, and drive critical wins for their advertisers by deploying the right cross-functional resources
 </li>
 <li>
 Serve as external solution consultant educating clients and media agencies on our products and best practices, and drive adoption of Meta&rsquo;s products and solutions
 </li>
 <li>
 Guide branding strategy, audience and media planning, and implementation &amp; measurement of campaigns to deliver against pre-defined business KPIs. Outline and oversee measurement strategy, tracking, and results delivery
 </li>
 <li>
 Identify optimization opportunities for improving performance by managing projects on complex work streams
 </li>
 <li>
 Build and nurture relationships with key clients and agency partners (media, creative, marketing partners, etc.)
 </li>
 <li>
 Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
 
 
 </li>
 </ul>
 Minimum Qualifications:
 
 
 <ul>
 <li>
 4+ years&rsquo; experience in brand marketing or media planning for large CPGs in media agencies or other tech platforms
 </li>
 <li>
 Proven problem solving skills and thought leadership and ability to influence multiple stakeholders on adopting new products and ideas
 </li>
 <li>
 Proven track record of delivering on business goals through collaborative cross functional ways of operating
 </li>
 <li>
 Experience managing multiple &amp; complex work streams while maintaining strict attention to detail
 </li>
 <li>
 Strong communication skills to confidently present ideas, solutions, frameworks to CXOs, media heads, agency partners
 </li>
 <li>
 Willingness to travel as needed within India to lead a book of business comprising multiple CPG clients
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Expertise in digital media or marketing preferred, exposure to communication development for short-form videos
 </li>
 <li>
 Understanding of measurement solutions such as Brand Lifts, incrementality, and Brand Health Tracks
 </li>
 <li>
 Masters degree in marketing, strategy or similar fields
 
 
 </li>
 </ul>
 About Meta:
 
 
 Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today&mdash;beyond the constraints of screens, the limits of distance, and even the rules of physics.
 
 
 Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
</div>

Client Solutions Manager, CPG India

Phaedra Solutions

Position OverviewWe are looking for a proactive and client-focused Account Manager to join our team. This role begins once a project is closed by the sales team. The Account Manager will own the client relationship post-sale, ensuring smooth project delivery communication, timely invoicing, client satisfaction, and long-term retention. The ideal candidate will act as the bridge between our clients and internal teams (Project Management, Tech, Finance, and Sales) to maximize client success and revenue growth.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the primary point of contact for clients after project closure.</li><li>Maintain strong, ongoing relationships to build client trust and loyalty.</li><li>Provide regular progress updates and proactively address client concerns.</li></ul>Project Coordination (High-Level)<ul><li>Collaborate with Project Managers and Technical Leads to stay informed on delivery status.</li><li>Communicate milestones, risks, and timelines clearly to clients.</li><li>Ensure client expectations are aligned with project scope and delivery.</li></ul>Financial &amp; Invoicing<ul><li>Coordinate with the Finance team to ensure invoices are raised on schedule.</li><li>Follow up with clients for payment collections and resolve billing-related queries.</li><li>Track project financials to highlight risks of scope creep or overruns.</li></ul>Client Growth &amp; Retention<ul><li>Monitor client satisfaction and ensure high retention rates.</li><li>Identify upsell/cross-sell opportunities and coordinate with Sales for closures.</li><li>Maximize client lifetime value (CLV) by maintaining healthy client accounts.</li></ul>Internal Collaboration &amp; Reporting<ul><li>Report on client health, risks, and upsell opportunities to Sales Leadership.</li><li>Share client insights with Marketing, Sales, and Tech teams.</li><li>Maintain updated client records in CRM (GoHighLevel, HubSpot, etc.).</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Computer Science, or related field.</li><li>Strong communication, negotiation, and client relationship skills.</li><li>Ability to manage multiple client accounts simultaneously.</li><li>Familiarity with project management and CRM tools (e.g., GoHighLevel, Jira, Asana, Trello).</li></ul>Key Performance Indicators (KPIs)<ul><li>Client Satisfaction: Measured through regular client feedback/CSAT.</li><li>Retention Rate: Renewal or continuation of existing client accounts.</li><li>Invoice Timeliness: % of invoices collected within 30 days.</li><li>Upsell Opportunities: Value of new opportunities identified from existing accounts.</li><li>Internal Collaboration: Accuracy and timeliness of client reporting.</li></ul>Experience2 to 4 years of experience in Account Management, Client Success, or Business Development, ideally in IT/software services or software houses.Compensation Structure *<ul><li>Base Salary: Market-competitive fixed salary.</li><li>Performance Bonus (Monthly/Quarterly)</li><li>Client retention/renewals.</li><li>Bonus on upsells/cross-sells if identified by AM.</li></ul>*Why Join Us?<ul><li>At Phaedra Solutions, we believe in fostering growth&mdash;not just for our clients, but also for our people. As an Account Manager, you will:</li><li>Play a critical role in shaping long-term client partnerships.</li><li>Work in a collaborative and innovative environment with exposure to global clients.</li><li>Be empowered with autonomy to make strategic decisions that directly impact business growth.</li><li>Grow your career with mentorship, performance bonuses, and clear career progression.</li><li>Be part of a company that values people, progress, and purpose.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Account Manager: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Client Success Manager

Cortech sols pvt ltd

We&rsquo;re seeking a dynamic and technically sound Client Success Manager (CSM) to join our team. In this client-facing role, you'll be the key bridge between our technical teams and prospective clients. You&rsquo;ll accompany our clients in the first meetings, understand their requirements, and help convert them into long-term partners.This role is ideal for someone who&rsquo;s not only great with people but also has a solid understanding of Python, AI/ML, and MERN stack technologies, enabling you to speak the language of both the client and our developers.Key Responsibilities:<ul><li>Represent the company in initial client meetings, acting as a trusted advisor and consultant.</li><li>Understand client requirements and clearly translate them into technical scopes.</li><li>Collaborate with internal tech teams to formulate project proposals and solutions</li><li>Drive client onboarding and ensure smooth handoff to project execution teams.</li><li>Maintain long-term relationships with clients by ensuring satisfaction and identifying growth opportunities.</li><li>Provide ongoing technical guidance and support throughout the client lifecycle.</li></ul>Required Skills &amp; Experience:<ul><li>2&ndash;3 years of experience in a client-facing role in tech or software services.</li><li>Strong communication and presentation skills, with a consultative sales approach.</li></ul>Working knowledge of:<ul><li>Python (basic scripting, use cases, libraries)</li><li>AI/ML concepts (understanding of model lifecycle, use cases)</li><li>MERN Stack (basic understanding of how frontend and backend integrate)</li><li>Ability to translate business problems into technical solutions.</li><li>A proactive, empathetic, and solution-focused mindset.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>Experience working with startups, SaaS products, or tech service agencies.</li><li>Prior experience with pre-sales or technical sales is a plus.</li></ul>Why Join Us?<ul><li>Be at the frontline of innovation and tech consulting.</li><li>Work with a collaborative and high-performing team.</li><li>Opportunity to grow into leadership or strategic sales roles.</li><li>Competitive salary and performance-based bonuses.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs130,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>client handling : 2 years (Required)</li><li>Technical client management: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In personApplication Deadline: 15/08/2025

Technical Client Success Manager

Nativ Global

<div>
 
 Position Overview
 
 
 
 The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams
 </li>
 <li>
 Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs
 </li>
 <li>
 Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget
 </li>
 <li>
 Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust
 </li>
 <li>
 Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement
 </li>
 <li>
 Identify opportunities for account growth and new business development and support the preparation of proposals and pitches
 </li>
 <li>
 Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Administration, Communications, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in client services, and mainstream advertising agencies
 
 
 </li>
 </ul>
 
 Skills and Competencies
 
 
 
 <ul>
 <li>
 Can-do Attitude
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proven team management abilities
 </li>
 <li>
 A collaborative and proactive approach
 </li>
 <li>
 Client-focused mindset
 </li>
 <li>
 Excellent organizational and project management skills
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, PowerPoint)
 </li>
 <li>
 Strategic thinking and problem-solving capabilities
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 x3nCr8FhkY
</div>

Client Services Manager

NTT DATA

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business. 
 
You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships. 
 
Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.</div><div> 

To thrive in this role, you need to have:<ul><li>
Advanced experience in global partner management, sales environments, and customer service.</li><li>
Experience in the IT or professional services industry, focusing on business development and/or sales.</li><li>
Strong business acumen in sales, focusing on planning and leveraging tools and DATA.</li><li>
Knowledge of the company's offerings, client applications, use cases, and market trends.</li><li>
Ability to link our high-value services to specific client needs and outcomes.</li><li>
Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities.</li><li>
Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.</li><li>
Prior experience with the Salesforce.com contact platform.</li><li>
A bachelor&rsquo;s degree or equivalent in business or a sales-related field.</li></ul></div>
Workplace type:
Hybrid Working
About NTT DATA 
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</div>

Senior Client Manager

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