client solutions specialist

NielsenIQ

<p></p><div><div><div><div><p>We are currently seeking a Client Solutions Specialist who will be a part of the T&uuml;rkiye Consumer &amp; Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities.</p><p></p><p><b><br>
RESPONSIBILITIES:</b></p><p>
As a Client Solutions Specialist, you will have the following key accountabilities:</p><ul><li>
You enjoy evaluating data and trends</li><li>
You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client&rsquo;s business issues</li><li>
Presenting reports to clients</li><li>
You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards</li></ul><p></p><p><b><br>
REQUIREMENTS:</b></p><p>
Now that we've introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?</p><ul><li>
You have a master&rsquo;s and/or bachelor&rsquo;s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.</li><li>
You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;</li><li>
You are eager to improve yourself in research project management, reporting and presentation;</li><li>
You are client-oriented and willing to go the extra mile;</li><li>
You have a natural ability to build and maintain long-term customer relationships.</li><li>
Fluent in English language</li></ul><p></p><p><b><br>
WE OFFER</b>:</p><ul><li>
Work in an international, multicultural and young environment</li><li>
Remote &amp; flexible working module</li><li>
Access to learning platforms, mentorship programmes, and educational support to keep developing your skills</li><li>
Life and health insurance</li><li>
Monthly lunch ticket</li><li>
Transportation allowance</li><li>
Mentoring - Mentee Program</li><li>
Volunteer time off (global volunteer day)</li><li>
Internal Recognition Program</li><li>
Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)</li><li>
Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns &amp; problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.</li></ul><p></p><p><br>
#LI-Hybrid</p><p>
#LI-PF1</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div></div><div></div>

Client Solutions Specialist

PrismHR

<div><p>The Client Solutions Specialist will assist clients, providing them with innovative solutions and unparalleled services. This will be accomplished through implementing and supporting their custom platform or product services.</p><p><b>
Essential Duties and Responsibilities:</b></p><ul><li>
Analyze client configuration requests and design customized solutions to achieve their specific goals.</li><li>
Implement customized product systems to address the unique business requirements of each client.</li><li>
Provide timely and effective responses to client inquiries via email and phone, ensuring clear and efficient communication.</li><li>
Responsible for managing incoming calls in a phone queue and delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information.</li><li>
Regularly maintain and update all project-related documents and tracking systems.</li><li>
Responsible for establishing and reviewing cases and tasks in ClientSpace to ensure records are organized and up to date.</li><li>
Advise clients on best practices and offer guidance for optimal software utilization.</li><li>
Conduct comprehensive system training, testing, and troubleshooting to support clients effectively.</li><li>
Collaborate with team members on software releases and actively participate in ongoing training sessions.</li><li>
Lead peer training sessions and serve as a subject matter expert on software, fostering collaboration and knowledge sharing.</li></ul><p><br>
<br>
<b>Marginal Functions:</b></p><ul><li>
Build, maintain, and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.</li><li>
Attend webinars and training to stay up to date on best practices related to the company and department.</li><li>
Complete projects and other duties as assigned by the supervisor.</li></ul><p><br>
<br>
<b>Knowledge, Skills, and Abilities:</b></p><ul><li>
Excellent verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures</li><li>
Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands, and changes in the work environment.</li><li>
Ability to deal with frequent interruptions, changes, delays, or unexpected events.</li><li>
Strong organizational, analytical, and problem-solving skills.</li><li>
Demonstrated ability to learn quickly.</li><li>
Ability to collaborate with others.</li><li>
Ability to establish credibility, be decisive, and be able to recognize and support the organization's preferences and priorities.</li></ul><p><br>
<br>
<b>Required Education &amp; Experience:</b></p><ul><li>
High school diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.</li><li>
Minimum of one year of customer service experience is preferred.</li><li>
Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.</li><li>
Experience with the following systems preferred: Time Labor Management, Applicant Tracking Systems, ClientSpace, and PrismHR.</li></ul><p>
PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company&rsquo;s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR&rsquo;s Marketplace Partners.</p>
<p><b>Diversity, Equity and Inclusion Program/Affirmative Action Plan:</b><br>
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.<br>
<br>
Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you&rsquo;re excited about our roles but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.<br>
<br>
As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual&rsquo;s qualifications as they relate to the job under consideration. The Company&rsquo;s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.<br>
<br>
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
</p><p>Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.</p>
<p><i>PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.</i></p>
<p>#LI-ML1</p><p>
</p><p>KpHYq2oN2b</p></div>

Truist

<div><p><b>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</b></p><p></p><p>
Need Help?</p><p></p><p><i>
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to </i><i>Accessibility</i><i> (accommodation requests only; other inquiries won't receive a response).</i></p><p></p><p><b>
Regular or Temporary:</b></p>
Regular<p></p><p><b>
Language Fluency: </b>English (Required)</p><p></p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<p></p><div><b>
Please review the following job description:</b></div><p></p>
Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all Clients by being transparent, positive, and treating Clients the way we want to be treated.<p></p><p>
work schedule will be as follows:</p><p><b>
Week 1 &ndash;</b></p><p><b>
8am-5pm Monday-Friday and Saturday 8-1</b></p><p><b>
Week 2 &ndash;</b></p><p><b>
9-6- Monday- Thursday 8-5 on Friday off Saturday</b></p><p><b>
Week 3-</b></p><p><b>
12pm-9pm (Mon-Thur), 9am-6pm (Fri)- off Saturday</b></p><p></p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b><br>
Following is a summary of the essential functions for this job. Other duties performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><p></p><p>
1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.<br>
2. Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training.<br>
3. Disclose all relevant account information to Clients accurately, professionally, and in a positive manner.<br>
4. Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity, while following all required compliance and quality expectations.<br>
5. Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.)<br>
6. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes.<br>
7. Execute on the established call scripts documented in training, policies, procedures, and guidelines.<br>
8. Achieve acceptable call monitoring scores in each call category.<br>
9. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling.<br>
10. Accurately process payments, transactions, and workflows.<br>
11. Complete all required Computer Based Training (CBT) courses accurately and timely.</p><p><b><br>
QUALIFICATIONS</b><br>
<b>Required Qualifications:</b><br>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p>
1. High school diploma or equivalent education and related training or experience<br>
2. Strong verbal and written communication skills<br>
3. Basic Computer skills<br>
4. Ability to perform in a fast paced, highly dynamic environment.<br>
5. Ability to work flexible schedule, including overtime as needed.</p><p></p><p><b>
Preferred Qualifications:</b><br>
1. Previous Client service, collections, or sales experience<br>
2. Bilingual</p><p></p><p><b>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p></p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>

Client Solutions specialist I

AIFCO

<p>We&rsquo;re looking for a dynamic <b>Client Acquisition Specialist-Remote</b> (Night Shift) who can drive growth through strategic prospecting, relationship-building, and conversion. The ideal candidate is proactive, persuasive, and results-oriented&mdash;someone who understands business challenges and can position our solutions to meet client needs effectively.</p><p><b>Key Responsibilities</b></p><ul><li>Identify and qualify potential clients through market research, networking, and digital outreach.</li><li>Develop and execute strategies to acquire new clients across assigned verticals.</li><li>Conduct consultative sales calls, presentations, and negotiations to close deals.</li><li>Collaborate with marketing and service teams to design tailored proposals and pitches.</li><li>Maintain a strong pipeline in the CRM system and report acquisition metrics regularly.</li><li>Build long-term client relationships and ensure smooth onboarding for new accounts.</li><li>Stay updated on market trends, competitors, and industry developments to spot new opportunities.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree</li><li>2&ndash;4 years of experience.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Proven ability to meet or exceed acquisition targets.</li><li>Excellent English Communication</li><li>Able to Work in Night Shift</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs100,000.00 per month</p><p>Work Location: Remote</p>

Client Acquisition Specialist

Personify Health

<div>Overview:
<div><b>
Who We Are</b></div><div></div><div><br>
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we&rsquo;re shaping a healthier, more engaged future.</div>
Responsibilities:
<h3 class="jobSectionHeader"><b>Ready to Design Program Experiences That Delight Clients?</b></h3><p>
We're seeking a motivated professional who can translate client needs into expertly configured program experiences. As our Client Configuration Specialist, you'll work with Client Success Managers to determine optimal setup for each client while maintaining deep knowledge of our best practice models and program design capabilities.</p><p></p><p><b><br>
What makes this role different</b></p><p></p><p><br>
&#10003; <b>Client experience impact:</b> Your configuration work directly affects how clients and their members experience our programs</p><p>
&#10003; <b>Best practice expertise:</b> Understand and apply our proven program design models to create optimal client experiences</p><p>
&#10003; <b>Collaborative approach:</b> Work closely with Client Success Managers to translate client needs into technical solutions</p><p>
&#10003; <b>Problem-solving focus:</b> Research and resolve client inquiries while identifying escalation needs and process improvements</p><p></p><h3 class="jobSectionHeader"><b><br>
What You'll Actually Do</b></h3><p><b>
Master program knowledge:</b> Maintain comprehensive working knowledge of all aspects of Personify Health programs including setup, configuration, and optimization options.</p><p><b>
Configure client experiences:</b> Handle back-end setup and configuration for clients making program changes while working with Client Success Managers to determine best solutions.</p><p><b>
Provide expert support:</b> Support Client Success Managers across all applications while reviewing client inquiries and researching responses to issues.</p><p><b>
Resolve client needs:</b> Respond to routine requests and questions, seeking management assistance for complex issues while identifying escalation requirements.</p><p><b>
Support client events:</b> Attend promotional events for clients when necessary while collaborating with team members to continually improve processes and become more efficient.</p><p><b>
Drive continuous improvement:</b> Perform special projects as requested while maintaining focus on process optimization and client satisfaction enhancement.</p>
Qualifications:
<h3 class="jobSectionHeader"><b>What You Bring to Our Mission</b></h3><p><b>
The professional foundation:</b></p><ul><li>
Bachelor's degree or equivalent in related discipline</li><li>
1-3 years professional work experience in sales, marketing, account management, or related customer service position</li><li>
Strong knowledge of MS Office suite, especially Excel</li><li>
Salesforce experience preferred</li></ul><p><b>
The analytical competencies:</b></p><ul><li>
Excellent interpersonal and writing skills with strong organizational abilities and detail orientation</li><li>
Solid analytical and problem-solving skills with ability to work independently and as part of team</li><li>
High level of professionalism and positive work behavior</li></ul><p><b>
The collaborative qualities:</b></p><ul><li>
Required to work cross-functionally with co-workers and external channel partners</li><li>
Ability to learn quickly and adapt to changing client needs and program requirements</li><li>
Strong communication skills for translating technical capabilities into client-friendly solutions</li></ul><p><b>
Ready to create a healthier world? We are ready for you!</b></p><p><br>
</p><p></p><p><i>No candidate will meet every single desired qualification. If your experience looks a little different from what we&rsquo;ve identified and you think you can bring value to the role, we&rsquo;d love to learn more about you!</i></p><div></div><div><br>
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.</div><p></p><p><br>
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.</p></div>

Client Configuration Specialist

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 We are seeking a dedicated and passionate Client Specialist to join our newly established Salon Priv&eacute; department. This role is pivotal in delivering an exceptional luxury experience to our super elite clients. The Client Specialist will manage exclusive client events, coordinate one-to-one meetings, and support VIP Client Managers to ensure the highest standards of service and client satisfaction.
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One-to-One Client Meetings:
  </li>
  <li>
   Coordinate and manage one-to-one meeting&rsquo;s agenda within Salon Prive ensuring all preparations are flawless.
  </li>
  <li>
   Working closely with VIP Client Managers to keep them on track with their appointments to ensure the calendar is full of high-quality meetings.
  </li>
  <li>
   Collaborate with all relevant stakeholders to ensure effective scheduling and preparation for client meetings.
  </li>
  <li>
   Work closely with other departments to ensure the availability of selected merchandise and bespoke services prior to client meetings.
  </li>
  <li>
   Client Experience Management:
  </li>
  <li>
   Enhance the VIP client portfolio by recruiting high-net-worth clients through business and corporate connections with external stakeholders and business getters
  </li>
  <li>
   Support VIP Client Managers during client visits, offering personalized assistance and ensuring an unparalleled luxury experience.
  </li>
  <li>
   Address any client needs or requests promptly and efficiently, maintaining the highest level of discretion and professionalism.
  </li>
  <li>
   Collect and analyze client feedback to continuously enhance the luxury experience.
  </li>
  <li>
   Exclusive Client Events:
  </li>
  <li>
   Support the organization of exclusive client events within Salon Priv&eacute;.
  </li>
  <li>
   Collaborate with the marketing team to ensure all events within Salon Prive adhere to Dior&rsquo;s brand standards and guidelines.
  </li>
  <li>
   Set the full agenda for Salon Prive events, ensuring it is engaging, tailored to client expectations, and reflects the essence of Dior.
  </li>
  <li>
   Monitor and forecast an accurate marketing and event budget.
  </li>
  <li>
   Prepare the required reports for the event guest list criteria and post-event reports for all Salon Prive events.
  </li>
  <li>
   Ensure all aspects of the Salon Prive events, from invitations to execution, are meticulously handled to reflect the Dior brand's luxury standards.
  </li>
  <li>
   Collaboration and Support:
  </li>
  <li>
   Work in close collaboration with the Uber Luxury Manager and other team members to achieve departmental goals.
  </li>
  <li>
   Assist in the development of strategies to attract and retain elite clients, enhancing client loyalty and satisfaction.
  </li>
  <li>
   Stay informed about Dior's latest products, services, and events to provide knowledgeable and informed assistance to clients.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 <ul>
  <li>
   Proven experience in a luxury retail environment, with a strong focus on client experience and event management.
  </li>
  <li>
   Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with elite clients.
  </li>
  <li>
   Strong organizational skills and attention to detail, ensuring every client interaction is flawlessly executed.
  </li>
  <li>
   Ability to work in a fast-paced, dynamic environment, managing multiple tasks simultaneously.
  </li>
  <li>
   A deep understanding and appreciation of luxury brands, with a passion for delivering outstanding service.
  </li>
  <li>
   Discretion, professionalism, and a commitment to upholding the highest standards of confidentiality.
  </li>
 </ul>
</div>


Client Development Specialist - Dubai Mall

Christian Dior

<div></div><ul><li><div><div>Position</div><div>
</div><div>
<p>We are seeking a dedicated and passionate Client Specialist to join our newly established Salon Priv&eacute; department. This role is pivotal in delivering an exceptional luxury experience to our super elite clients. The Client Specialist will manage exclusive client events, coordinate one-to-one meetings, and support VIP Client Managers to ensure the highest standards of service and client satisfaction.
</p></div></div></li><div></div><li><div><div>
Job responsibilities</div><div>
</div><div>
<p><b>Key Responsibilities:
</b></p><div><ul><li><b>One-to-One Client Meetings:
</b></li></ul><ul><li>Coordinate and manage one-to-one meeting&rsquo;s agenda within Salon Prive ensuring all preparations are flawless.
</li><li>Working closely with VIP Client Managers to keep them on track with their appointments to ensure the calendar is full of high-quality meetings.
</li><li>Collaborate with all relevant stakeholders to ensure effective scheduling and preparation for client meetings.
</li><li>Work closely with other departments to ensure the availability of selected merchandise and bespoke services prior to client meetings.
</li></ul><ul><li><b>Client Experience Management:
</b></li></ul><ul><li>Enhance the VIP client portfolio by recruiting high-net-worth clients through business and corporate connections with external stakeholders and business getters
</li><li>Support VIP Client Managers during client visits, offering personalized assistance and ensuring an unparalleled luxury experience.
</li><li>Address any client needs or requests promptly and efficiently, maintaining the highest level of discretion and professionalism.
</li><li>Collect and analyze client feedback to continuously enhance the luxury experience.
</li></ul><ul><li><b>Exclusive Client Events:
</b></li></ul></div><div><ul><li>Support the organization of exclusive client events within Salon Priv&eacute;.
</li><li>Collaborate with the marketing team to ensure all events within Salon Prive adhere to Dior&rsquo;s brand standards and guidelines.
</li><li>Set the full agenda for Salon Prive events, ensuring it is engaging, tailored to client expectations, and reflects the essence of Dior.
</li><li>Monitor and forecast an accurate marketing and event budget.
</li><li>Prepare the required reports for the event guest list criteria and post-event reports for all Salon Prive events.
</li><li>Ensure all aspects of the Salon Prive events, from invitations to execution, are meticulously handled to reflect the Dior brand's luxury standards.
</li></ul></div><div><ul><li><b>Collaboration and Support:
</b></li></ul><ul><li>Work in close collaboration with the Uber Luxury Manager and other team members to achieve departmental goals.
</li><li>Assist in the development of strategies to attract and retain elite clients, enhancing client loyalty and satisfaction.
</li><li>Stay informed about Dior's latest products, services, and events to provide knowledgeable and informed assistance to clients.
</li></ul></div></div></div></li><div></div><li><div><div>
Profile</div><div>
</div><div>
<ul><li>Proven experience in a luxury retail environment, with a strong focus on client experience and event management.
</li><li>Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with elite clients.
</li><li>Strong organizational skills and attention to detail, ensuring every client interaction is flawlessly executed.
</li><li>Ability to work in a fast-paced, dynamic environment, managing multiple tasks simultaneously.
</li><li>A deep understanding and appreciation of luxury brands, with a passion for delivering outstanding service.
</li><li>Discretion, professionalism, and a commitment to upholding the highest standards of confidentiality.</li></ul></div></div></li></ul>

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