client solutions specialist

Pacific Life

Job Description: 
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
 
We’re actively seeking a talented Client Solutions Specialist II to join our Workforce Benefits division in Newport Beach, CA, or Omaha NE.
 
As a Client Solutions Specialist II you'll play a key role in providing a first-class frictionless enrollment experience to our employers in the Workforce Benefits division.
 
How you’ll help move us forward: 
Maintain working relationships with technology counterparts at one or more assigned Benefits Technology vendor partners.
 
Develop a growing understanding of enrollment workflows and data exchange processes for assigned partnerships.
 
Process, monitor, and support inbound and outbound data file exchanges (e.g., EDI, XML, API) with assigned technology partners to ensure data accuracy, integrity, and timely delivery.
 
Assist in diagnosing and resolving case-level technology issues in a timely and professional manner.
 
Escalate recurring or complex issues to the Senior Client Solutions Specialist for further analysis.
 
Clearly communicate technical updates, issue resolutions, and process changes to internal stakeholders and external partners.
 
Collaborate with internal teams (e.g., onboarding, implementation, operations) to support resolution of data challenges related to benefits technology.
 
Respond to case-level inquiries from onboarding through active enrollment and ongoing data exchange.
 
Support and follow established guidelines for case set-up with assigned partners and assist brokers with best practices under supervision.
 
Monitor case-level error reports and work with internal or external teams to address and resolve data discrepancies.
 
Help improve internal understanding of technology platforms by sharing knowledge and providing support to team members.
 
Understand regulatory and compliance landscape related to enrollment and group benefits.
 
Works within departmental controls for all aspects of the role.
 
Demonstrate a customer-centric mindset with problem-solving skillset.
 
Participates and contributes to team meetings or special tasks and assignments and brings innovative ideas and a continuous improvement mindset to the department.
 
Job performance must meet department standards for work prioritization, productivity, quality and timeliness.
 
Occasional travel to client, vendor, or broker sites
 
The experience you bring: 
College degree or equivalent experience preferred
 
2-3 years in worksite or voluntary benefits industry
 
Understanding of technology ecosystems specifically within the FinTech industry
 
Effective written and oral communication
 
Strong attention to detail
 
Ability to present to all levels with both internal and external stakeholders
 
Demonstrated time management and organizational skills
 
Intermediate skills with MS office applications
 
What makes you stand out: 
Strong communication and relationship development skills
 
Strong attention to detail and problem solving skills
 
#LI-KB1
 
You can be who you are.
 
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
 
Benefits start Day 1.
 
Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
 
<ul>
<li>Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents</li>
<li>Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off</li>
<li>Paid Parental Leave as well as an Adoption Assistance Program</li>
<li>Competitive 401k savings plan with company match and an additional contribution regardless of participation.</li>
</ul>
Base Pay Range: 
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
 $34.40 - $42.04
 
Your Benefits Start Day 1
 
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
 
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
 
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
 
Paid Parental Leave as well as an Adoption Assistance Program
 
Competitive 401k savings plan with company match and an additional contribution regardless of participation
 
EEO Statement: 
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Client Solutions Specialist II

Inteliqo

<div>
 
 
 Job Summary
 
 
 
 
 
 
 We are seeking a highly motivated and customer-focused Client Success Specialist to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they have a seamless onboarding experience, receive ongoing support, and achieve maximum value from our products/services. Your goal is to drive client satisfaction, retention, and growth through proactive relationship management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 &bull; Serve as the main liaison between clients and internal teams, ensuring clear communication and expectations.
 
 
 &bull; Guide clients through onboarding and implementation, tailoring processes to their specific needs.
 
 
 &bull; Develop a deep understanding of clients&rsquo; business objectives and help them achieve success using our solutions.
 
 
 &bull; Monitor account health and proactively identify and address issues that could impact satisfaction or retention.
 
 
 &bull; Collaborate with Sales, Product, and Support teams to advocate for client needs and share feedback.
 
 
 &bull; Conduct regular check-ins, QBRs (Quarterly Business Reviews), and training sessions with clients.
 
 
 &bull; Track client engagement and usage metrics to identify upsell or expansion opportunities.
 
 
 &bull; Maintain accurate records of client interactions and activity in CRM systems (e.g., Salesforce, HubSpot, etc.).
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
 
 
 &bull; 2+ years of experience in a client-facing role (Customer Success, Account Management, or similar).
 
 
 &bull; Strong communication, interpersonal, and problem-solving skills.
 
 
 &bull; Tech-savvy with the ability to quickly learn new tools and software.
 
 
 &bull; Experience with CRM systems and customer success platforms is a plus.
 
 
 &bull; Detail-oriented and highly organized with excellent time management.
 
 
 &bull; Empathetic and customer-centric mindset with a proactive approach.
 
 
 
 
 
 
 Location
 
 : JoharTown (ON-SITE)
 
 
 
 Timing
 
 : 7pm - 4am
 
</div>

Client Success Specialist

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Microsoft Cloud Solutions Specialist at Zones, you will play a pivotal role in identifying, developing, and executing sales on the Microsoft Qualified lead referral program (MSQRP) to increase the organization&rsquo;s footprint with OEMs and maximize sales.
 
 
 
 What You Will Do As a Cloud Solutions Specialist
 
 
 
 Employees employed in the role of Cloud Solutions Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive Microsoft-qualified referrals by identifying and contacting relevant customers.
 </li>
 <li>
 Schedule Microsoft Teams meetings with qualified leads to discuss their IT infrastructure needs.
 </li>
 <li>
 Consult with customers to recommend the most suitable Microsoft Licensing solutions.
 </li>
 <li>
 Manage B2B client relationships to ensure successful solution implementation.
 </li>
 <li>
 Staying up to date on the latest Microsoft products and service knowledge.
 </li>
 <li>
 Identify and solve Issues related to M365 Licensing.
 </li>
 <li>
 Assist Account Managers in licensing discussions by providing in-depth knowledge of M365 products.
 </li>
 <li>
 Empower Account Managers to answer basic Microsoft Licensing questions through knowledge-sharing.
 </li>
 <li>
 Attend Microsoft Teams meetings set by Account Managers to support customer licensing discussions.
 </li>
 <li>
 Analyze customer licensing needs and identify potential gaps or optimization opportunities.
 
 
 </li>
 </ul>
 
 What Will You Bring To The Team
 
 
 
 <ul>
 <li>
 A minimum of 1 year of experience in technology sales, or lead-generation-focused role with ability to scope and price solutions with minimal support.
 </li>
 <li>
 Bachelor's degree in a related field.
 </li>
 <li>
 Cloud Certification/Knowledge like Microsoft Programs would be a plus.
 </li>
 <li>
 Familiarity with Microsoft software and infrastructure licensing plans would be a plus.
 </li>
 <li>
 Exceptional learning skills, motivating individuals to reach their full potential.
 </li>
 <li>
 Excellent communication and presentation abilities, both written and verbal.
 </li>
 <li>
 Analytical and data-driven mindset for assessing program effectiveness and making data-backed improvements.
 </li>
 <li>
 Ability to work collaboratively and build relationships across all organizational levels.
 </li>
 <li>
 Passion for staying current on industry trends and best practices in developing Sales Team.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 8:00PM &ndash; 5:00AM (Pk time)
</div>

Cloud Solutions Specialist

Bitunix

About the job VIP Client Specialist Overview We are seeking a highly skilled VIP Client Manager with strong expertise in cryptocurrency markets and trading to manage and grow relationships with our high-value clients. This role requires deep knowledge of crypto trading strategies, market dynamics, and digital asset management to provide world-class service and tailored investment guidance. The VIP Client Manager will serve as the trusted advisor and primary contact for our VIP clients, ensuring About the job VIP Client Specialist Overview We are seeking a highly skilled VIP Client Manager with strong expertise in cryptocurrency markets and trading to manage and grow relationships with our high-value clients. This role requires deep knowledge of crypto trading strategies, market dynamics, and digital asset management to provide world-class service and tailored investment guidance. The VIP Client Manager will serve as the trusted advisor and primary contact for our VIP clients, ensuring their needs are met with discretion, accuracy, and exceptional professionalism. Key Responsibilities VIP Client Relationship Management Act as the primary point of contact for VIP/high-net-worth clients, building trust and long-term loyalty. Deliver personalized support and strategic advice on crypto markets and trading opportunities. Anticipate client needs and proactively offer tailored insights, solutions, and services. Crypto Trading Expertise Provide market updates, trading strategies, and risk management recommendations. Support clients with portfolio diversification, liquidity management, and trade execution. Stay ahead of market trends, blockchain innovations, and regulatory changes to guide clients effectively. Strategic Account Growth Identify opportunities for upselling and cross-selling products/services within the crypto ecosystem. Collaborate with product, trading, and research teams to deliver seamless, high-value client solutions. Develop customized growth strategies for VIP clients based on their trading behavior and goals. Service Excellence &amp; Support Ensure quick resolution of issues, escalations, and trade-related queries. Maintain the highest level of professionalism, discretion, and compliance in all client interactions. Provide 24/7 availability to key clients, ensuring premium service levels. Performance Tracking &amp; Reporting Monitor client portfolios, engagement, and satisfaction metrics. Prepare regular trading performance and market insight reports for clients. Share client feedback with internal teams to improve offerings and services. Qualifications Bachelors degree in Finance, Economics, Business, or related field (Masters preferred). 5+ years of experience in client relationship management, with at least 3 years in cryptocurrency trading, digital assets, or financial markets. Strong knowledge of crypto exchanges, DeFi, NFTs, and blockchain technology. Proven track record in managing high-value portfolios and VIP/High Net Worth clients. Expertise in trading strategies, risk management, and technical/market analysis. Familiarity with global crypto regulations and compliance standards. Excellent communication, negotiation, and interpersonal skills. High integrity, discretion, and ability to work under pressure.

VIP Client Specialist

ThinkDone Solutions

ThinkDone Solutions is a software development and consulting company that has been providing excellent services since 2011. We specialize in custom software development, UI/UX design, web development, mobile app development, software QA and testing, and enterprise solutions. Our team of developers, engineers, and designers are committed, devoted, and professionally equipped to create robust software solutions that fuel innovation and deliver digital success. We strive to provide our clients with vigilant value and earn their confidence in our services.Position:We are currently on the lookout for an Enthusiastic and Operationally Strong Individual for the role of experienced Client Acquisition Specialist (IT) at our office based in Lahore. The incumbent should have the below-mentioned skillset, expertise and experience in the field.Education/Qualification: Graduation in Computer Science, Software Engineering or IT or any relevant fieldExperience: 2 to 3 years of experience preferably in the US MarketTimings: Willing and flexible to work in the evening or night shiftsResponsibilities, Duties and Skills required:<ul><li>Engage with qualified leads and utilize exceptional closing techniques to convert prospects into long-term clients.</li><li>Build and maintain strong relationships with clients, ensuring their needs are understood and addressed. Act as the main point of contact throughout the final stages of the sales process.</li><li>Conduct in-depth consultations with potential clients to understand their business objectives and propose tailored digital marketing solutions that align with their goals.</li><li>Ability to establish rapport with clients and maintain long-term relationships, providing ongoing support and identifying upsell opportunities.</li><li>Regularly follow up with potential clients to move deals forward and ensure high closure rates.</li><li>Consistently meet or exceed individual and team sales targets. Take ownership of the sales pipeline to ensure timely and effective follow-up and conversion.</li><li>Accurately track sales activities, report on pipeline progress, and provide feedback to management on opportunities and challenges.</li><li>Use strong negotiation skills to handle client objections and close high-value deals.</li><li>Experience with CRM tools and sales tracking systems to manage the sales process and monitor progress.</li><li>Work closely with the marketing and customer support teams to ensure a seamless transition for clients after the sale is closed.</li></ul>Perks &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Sale Commissions</li><li>Paid Leaves</li><li>Medical Facility</li><li>Fitness / Gym Allowance</li><li>Remote Work (if needed)</li><li>Employee Development Trainings</li><li>Annual Dinner</li><li>Fun Trips</li><li>Work/Life Balance</li><li>Subsidized Lunch</li><li>Annual Performance Appraisals</li><li>Promotions</li><li>Employee of the Month rewards</li><li>Sports Activities</li><li>Occasional meal incentives</li></ul>Hit the application button, apply with confidence and we will meet you during the shortlisting process!Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthWork Location: In person

Client Acquisition Specialist

ThinkDone Solutions is a software development and consulting company that has been providing excellent services since 2011. We specialize in custom software development, UI/UX design, web development, mobile app development, software QA and testing, and enterprise solutions. Our team of developers, engineers, and designers are committed, devoted, and professionally equipped to create robust software solutions that fuel innovation and deliver digital success. We strive to provide our clients with vigilant value and earn their confidence in our services.Position:We are currently on the lookout for an Enthusiastic and Operationally Strong Individual for the role of experienced Client Acquisition Specialist at our office based in Lahore. The incumbent should have the below-mentioned skillset, expertise and experience in the field.Education/Qualification: Graduation in Computer Science, Software Engineering or IT or any relevant fieldExperience: 2 to 3 years of experience preferably in the US MarketTimings: Willing and flexible to work in the evening or night shiftsResponsibilities, Duties and Skills required:<ul><li>Engage with qualified leads and utilize exceptional closing techniques to convert prospects into long-term clients.</li><li>Build and maintain strong relationships with clients, ensuring their needs are understood and addressed. Act as the main point of contact throughout the final stages of the sales process.</li><li>Conduct in-depth consultations with potential clients to understand their business objectives and propose tailored digital marketing solutions that align with their goals.</li><li>Ability to establish rapport with clients and maintain long-term relationships, providing ongoing support and identifying upsell opportunities.</li><li>Regularly follow up with potential clients to move deals forward and ensure high closure rates.</li><li>Consistently meet or exceed individual and team sales targets. Take ownership of the sales pipeline to ensure timely and effective follow-up and conversion.</li><li>Accurately track sales activities, report on pipeline progress, and provide feedback to management on opportunities and challenges.</li><li>Use strong negotiation skills to handle client objections and close high-value deals.</li><li>Experience with CRM tools and sales tracking systems to manage the sales process and monitor progress.</li><li>Work closely with the marketing and customer support teams to ensure a seamless transition for clients after the sale is closed.</li></ul>Perks &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Sale Commissions</li><li>Paid Leaves</li><li>Medical Facility</li><li>Fitness / Gym Allowance</li><li>Remote Work (if needed)</li><li>Employee Development Trainings</li><li>Annual Dinner</li><li>Fun Trips</li><li>Work/Life Balance</li><li>Subsidized Lunch</li><li>Annual Performance Appraisals</li><li>Promotions</li><li>Employee of the Month rewards</li><li>Sports Activities</li><li>Occasional meal incentives</li></ul>Hit the application button, apply with confidence and we will meet you during the shortlisting process!Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>What platforms have you utilized for Sales/Lead Closing?</li><li>How much experience do you have in Sales/Lead Closing specifically in the USA?</li><li>Are you comfortable working in the evening/night shift?</li><li>Current + Expected salary?</li><li>Notice Period?</li><li>Your degree completion MONTH + CGPA?</li><li>What's your area of residence in Lahore?</li><li>Reason to switch?</li></ul>Work Location: In person

TechSigma

As a Shopify Partner and full-service digital agency, we specialize in custom software development, mobile &amp; web applications, enterprise-grade eCommerce, cloud architecture, and digital marketing. Our culture thrives on collaboration, innovation, and client satisfaction.About the Role:We&rsquo;re seeking a Client Communication Specialist to represent TechSigma in client meetings, ensure smooth communication, and act as the bridge between our clients and technical teams. You&rsquo;ll play a key role in understanding project requirements, clarifying details, and maintaining professional, client-facing relationships across our web development projects.Key Responsibilities:<ul><li>Join and lead client meetings (via Zoom, Google Meet, etc.) on behalf of or alongside project leads.</li><li>Clearly communicate project requirements, updates, and deliverables between clients and developers.</li><li>Take structured notes during discussions and provide clear, concise meeting summaries.</li><li>Ensure both client expectations and internal project goals stay aligned.</li><li>Build and maintain strong, trust-based relationships with international clients.</li></ul>Requirements:<ul><li>Native or near-native English fluency (spoken and written).</li><li>Excellent communication, listening, and presentation skills.</li><li>Confident in handling client calls and project discussions.</li><li>Familiarity with web development concepts and terminology.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Professional, reliable, and responsive.</li></ul>Nice to Have:<ul><li>Background in software development or project management.</li><li>Experience in client communication or account management within a tech or digital agency.</li><li>Understanding of platforms like Shopify, WordPress, React, or custom web technologies.</li></ul>Job Types: Full-time, Part-timeWork Location: In person

Client Communication Specialist (Web Development Projects)

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