digital marketing manager Jobs in Karachi

digital marketing manager

social media manager

assistant manager supply chain Jobs in Karachi

assistant manager supply chain

business development manager Jobs in Karachi

business development manager

hr manager

client success manager

Arpatech (Pvt.) Ltd

Arpatech (Pvt) Ltd is looking for an experienced Customer Success Manager to build strong client relationships, ensure high levels of customer satisfaction, and drive account growth. The ideal candidate will work closely with clients, engineering teams, finance, and senior management to ensure seamless service delivery, identify growth opportunities, and support long-term partnerships.Key Responsibilities:<ul><li>Develop a strong understanding of the company&rsquo;s service offerings for each client and proactively assist in developing Statements of Work (SOWs) covering all aspects of contracts.</li><li>Manage and execute client success strategies to nurture and grow existing customer accounts.</li><li>Lead customer success initiatives to ensure high levels of client satisfaction, loyalty, and long-term partnerships.</li><li>Coordinate with engineering and technical teams to ensure a smooth client onboarding experience.</li><li>Act as the primary point of contact between clients and internal teams, ensuring clear communication and timely updates on issues or escalations.</li><li>Resolve customer issues or concerns by coordinating with relevant internal teams.</li><li>Conduct NPS (Net Promoter Score) surveys and customer feedback programs periodically as defined in company SOPs.</li><li>Lead Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR) to identify operational improvements and strengthen client relationships.</li><li>Prepare weekly and monthly reports on client satisfaction, risks, concerns, opportunities, and achievements.</li><li>Work closely with the finance team on monthly invoicing and resolve billing-related concerns.</li><li>Advocate for customers during support incidents and ensure timely communication and resolution.</li><li>Collaborate with senior management to align customer success initiatives with sales strategies and company-wide growth objectives.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or a related field; MBA preferred.</li><li>Minimum 6+ years of experience in client success, account management, or customer relationship management.</li><li>Proven track record of cross-selling, upselling, and managing long-term client relationships.</li><li>Strong understanding of sales engineering practices and experience supporting technical sales teams.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Strong analytical, problem-solving, and strategic thinking abilities.</li><li>Demonstrated commitment to ethical business practices, integrity, and collaboration.</li></ul>Location: Karachi - OnsiteJob Type: Full-timeWork Location: In person

Customer Success Manager

The Plumtree Group Global

<div>
 
 Nature: Onsite
 
 
 
 
 Location: Karachi &ndash; Shahr
 
 
 e Faisal
 
 
 
 
 Job Type: Full-Time
 
 
 
 
 Shift: Evening (06:30 PM - 02:30 AM)
 
 
 
 
 (06:30 PM - 12:00 AM) - For Females Only
 
 
 
 
 Company Overview:
 
 
 
 Launchpad Innovations
 
 (sister company of
 
 The Plumtree Group
 
 )
 
 is a rapidly growing AI-powered business automation platform that helps small to medium-sized businesses scale smarter, not harder. Our comprehensive platform includes 7 AI employees that automate everything from customer service and lead generation to content creation and reputation management. We're revolutionizing how businesses operate by providing enterprise-level AI capabilities at an affordable price point.
 
 
 
 Position Summary:
 
 
 
 We are seeking a dynamic and client-focused Account Manager to join our growing team. This role is critical in ensuring our clients maximize their investment in Launchpad's AI-powered platform. You'll be responsible for the complete client journey from onboarding through ongoing success, working closely with our technical experts to deliver exceptional results and drive client retention and growth.
 
 
 
 Key Responsibilities:
 
 
 
 Client Onboarding &amp; Implementation
 
 
 <ul>
 <li>
 Lead client onboarding process for new Launchpad customers, ensuring smooth transition from their previous platforms
 </li>
 <li>
 Develop customized 90 day plans tailored to each client's industry, size, and specific requirements
 </li>
 <li>
 Coordinate with GHL (GoHighLevel) experts to configure and optimize all platform features including but not limited to:
 </li>
 <ul>
 <li>
 CRM setup and data migration
 </li>
 <li>
 AI Virtual Assistant configuration
 </li>
 <li>
 Conversation AI customization
 </li>
 <li>
 Workflow automation development
 </li>
 <li>
 Social media and content AI setup
 </li>
 <li>
 Reputation management integration
 </li>
 <li>
 Website visitor tracking implementation
 </li>
 </ul>
 <li>
 Facilitate seamless data migration from HubSpot and other platforms
 </li>
 <li>
 Deliver platform training sessions to ensure clients are proficient with all features and capabilities
 
 
 </li>
 </ul>
 Technical Collaboration &amp; Solution Delivery
 
 
 <ul>
 <li>
 Partner closely with GHL technical specialists to fulfill complex client requirements and custom automation needs
 </li>
 <li>
 Translate client business objectives into technical specifications for our development and configuration teams
 </li>
 <li>
 Coordinate with AI specialists to optimize each of the 7 AI employees for client-specific use cases
 </li>
 <li>
 Oversee integration projects with third-party tools and existing client systems
 </li>
 <li>
 Quality assurance testing of all implementations before client handoff
 
 
 </li>
 </ul>
 Ongoing Account Management
 
 
 <ul>
 <li>
 Serve as primary point of contact for assigned client portfolio
 </li>
 <li>
 Conduct regular check-ins and success reviews to ensure clients are achieving desired outcomes
 </li>
 <li>
 Monitor platform usage and performance metrics to identify optimization opportunities
 </li>
 <li>
 Proactively identify expansion opportunities for additional features, users, or upgraded plans
 </li>
 <li>
 Handle escalations and resolve complex client issues in collaboration with technical support teams
 </li>
 <li>
 Develop and maintain strong client relationships that drive retention and referrals
 
 
 </li>
 </ul>
 Growth &amp; Retention
 
 
 <ul>
 <li>
 Drive account expansion by identifying opportunities for clients to leverage additional AI employees or premium features
 </li>
 <li>
 Present quarterly business reviews showcasing ROI, performance metrics, and growth opportunities
 </li>
 <li>
 Collaborate with sales team on upselling and cross-selling initiatives
 </li>
 <li>
 Collect and document client feedback for product development and improvement initiatives
 </li>
 <li>
 Maintain high client satisfaction scores and retention rates above company benchmarks
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 Experience &amp; Background
 
 
 <ul>
 <li>
 3+ years of account management or customer success experience, preferably in SaaS or technology companies
 </li>
 <li>
 Proven track record of managing client relationships and driving retention/growth
 </li>
 <li>
 Experience with CRM platforms (GoHighLevel experience highly preferred)
 </li>
 <li>
 Familiarity with marketing automation and business process optimization
 </li>
 <li>
 Experience onboarding clients to complex software platforms
 
 
 </li>
 </ul>
 Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of AI and automation technologies and their business applications
 </li>
 <li>
 Proficiency with GoHighLevel platform or similar all-in-one marketing automation tools
 </li>
 <li>
 Basic understanding of integrations and APIs
 </li>
 <li>
 Comfortable with data migration and platform configurations
 </li>
 <li>
 Experience with project management tools and methodologies
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Exceptional communication skills - both written and verbal
 </li>
 <li>
 Strong problem-solving abilities and analytical thinking
 </li>
 <li>
 Project management expertise with ability to manage multiple complex implementations simultaneously
 </li>
 <li>
 Client-focused mindset with passion for delivering exceptional customer experiences
 </li>
 <li>
 Collaborative approach to working with technical teams and specialists
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Adaptability to work in a fast-paced, evolving technology environment
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Technology, or related field
 </li>
 <li>
 Experience with AI/automation platforms and understanding of AI agent capabilities
 </li>
 <li>
 Previous experience in digital marketing or business automation
 </li>
 <li>
 Certification in GoHighLevel or similar platforms
 </li>
 <li>
 Experience with data analysis and reporting tools
 </li>
 <li>
 Background in consulting or solution selling
 
 
 </li>
 </ul>
 
 Culture &amp; Benefits:
 
 
 
 <ul>
 <li>
 Market-competitive salary with performance-based bonuses
 </li>
 <li>
 Growth-focused and entrepreneurial environment
 </li>
 <li>
 Mentorship from experienced founders and marketing leaders
 </li>
 <li>
 Health insurance and paid leaves
 </li>
 <li>
 Professional development budget for courses and certifications
 </li>
 <li>
 Career growth in a global SaaS-focused organization
 </li>
 <li>
 Access to Launchpad's full platform and AI tools
 
 
 </li>
 </ul>
 
 Compensation:
 
 
 
 Salary: Market competitive (based on experience)
 
 
 Bonus: Performance-based incentives tied to growth metrics
 
 
 Powered by JazzHR
 
 
 m2JOP372y4
</div>

Digital Account Manager / Client Partner

The Plum Tree Group

<div><h2 class="jobSectionHeader">Nature: Onsite 
Location: Karachi &ndash; Shahre Faisal 
Job Type: Full-Time 
Shift: Evening (06:30 PM - 02:30 AM) 
 (06:30 PM - 12:00 AM) - For Females Only 
 
Company Overview:</h2>
Launchpad Innovations (sister company of The Plumtree Group) is a rapidly growing AI-powered business automation platform that helps small to medium-sized businesses scale smarter, not harder. Our comprehensive platform includes 7 AI employees that automate everything from customer service and lead generation to content creation and reputation management. We're revolutionizing how businesses operate by providing enterprise-level AI capabilities at an affordable price point.<h2 class="jobSectionHeader">
Position Summary:</h2>
We are seeking a dynamic and client-focused Account Manager to join our growing team. This role is critical in ensuring our clients maximize their investment in Launchpad's AI-powered platform. You'll be responsible for the complete client journey from onboarding through ongoing success, working closely with our technical experts to deliver exceptional results and drive client retention and growth.<h2 class="jobSectionHeader">
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Client Onboarding &amp; Implementation</h3><ul><li>
Lead client onboarding process for new Launchpad customers, ensuring smooth transition from their previous platforms</li><li>
Develop customized 90 day plans tailored to each client's industry, size, and specific requirements</li><li>
Coordinate with GHL (GoHighLevel) experts to configure and optimize all platform features including but not limited to:<ul><li>
CRM setup and data migration</li><li>
AI Virtual Assistant configuration</li><li>
Conversation AI customization</li><li>
Workflow automation development</li><li>
Social media and content AI setup</li><li>
Reputation management integration</li><li>
Website visitor tracking implementation</li></ul></li><li>
Facilitate seamless data migration from HubSpot and other platforms</li><li>
Deliver platform training sessions to ensure clients are proficient with all features and capabilities</li></ul><h3 class="jobSectionHeader">
Technical Collaboration &amp; Solution Delivery</h3><ul><li>
Partner closely with GHL technical specialists to fulfill complex client requirements and custom automation needs</li><li>
Translate client business objectives into technical specifications for our development and configuration teams</li><li>
Coordinate with AI specialists to optimize each of the 7 AI employees for client-specific use cases</li><li>
Oversee integration projects with third-party tools and existing client systems</li><li>
Quality assurance testing of all implementations before client handoff</li></ul><h3 class="jobSectionHeader">
Ongoing Account Management</h3><ul><li>
Serve as primary point of contact for assigned client portfolio</li><li>
Conduct regular check-ins and success reviews to ensure clients are achieving desired outcomes</li><li>
Monitor platform usage and performance metrics to identify optimization opportunities</li><li>
Proactively identify expansion opportunities for additional features, users, or upgraded plans</li><li>
Handle escalations and resolve complex client issues in collaboration with technical support teams</li><li>
Develop and maintain strong client relationships that drive retention and referrals</li></ul><h3 class="jobSectionHeader">
Growth &amp; Retention</h3><ul><li>
Drive account expansion by identifying opportunities for clients to leverage additional AI employees or premium features</li><li>
Present quarterly business reviews showcasing ROI, performance metrics, and growth opportunities</li><li>
Collaborate with sales team on upselling and cross-selling initiatives</li><li>
Collect and document client feedback for product development and improvement initiatives</li><li>
Maintain high client satisfaction scores and retention rates above company benchmarks</li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><h3 class="jobSectionHeader">
Experience &amp; Background</h3><ul><li>
3+ years of account management or customer success experience, preferably in SaaS or technology companies</li><li>
Proven track record of managing client relationships and driving retention/growth</li><li>
Experience with CRM platforms (GoHighLevel experience highly preferred)</li><li>
Familiarity with marketing automation and business process optimization</li><li>
Experience onboarding clients to complex software platforms</li></ul><h3 class="jobSectionHeader">
Technical Skills</h3><ul><li>
Strong understanding of AI and automation technologies and their business applications</li><li>
Proficiency with GoHighLevel platform or similar all-in-one marketing automation tools</li><li>
Basic understanding of integrations and APIs</li><li>
Comfortable with data migration and platform configurations</li><li>
Experience with project management tools and methodologies</li></ul><h3 class="jobSectionHeader">
Core Competencies</h3><ul><li>
Exceptional communication skills - both written and verbal</li><li>
Strong problem-solving abilities and analytical thinking</li><li>
Project management expertise with ability to manage multiple complex implementations simultaneously</li><li>
Client-focused mindset with passion for delivering exceptional customer experiences</li><li>
Collaborative approach to working with technical teams and specialists</li><li>
Detail-oriented with strong organizational skills</li><li>
Adaptability to work in a fast-paced, evolving technology environment</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications:</h2><ul><li>
Bachelor's degree in Business, Marketing, Technology, or related field</li><li>
Experience with AI/automation platforms and understanding of AI agent capabilities</li><li>
Previous experience in digital marketing or business automation</li><li>
Certification in GoHighLevel or similar platforms</li><li>
Experience with data analysis and reporting tools</li><li>
Background in consulting or solution selling</li></ul>
Culture &amp; Benefits:<ul><li>
Market-competitive salary with performance-based bonuses</li><li>
Growth-focused and entrepreneurial environment</li><li>
Mentorship from experienced founders and marketing leaders</li><li>
Health insurance and paid leaves</li><li>
Professional development budget for courses and certifications</li><li>
Career growth in a global SaaS-focused organization</li><li>
Access to Launchpad's full platform and AI tools</li></ul><h2 class="jobSectionHeader">
Compensation:</h2>
Salary: Market competitive (based on experience) 
Bonus: Performance-based incentives tied to growth metrics 

m2JOP372y4</div>

Exhibit® - Creating Value

About the RoleWe're looking for a Key Account &amp; Digital Manager to manage client relationships, run website and social media audits, and oversee our digital asset library. This is a great entry-level opportunity for someone passionate about digital marketing and client success.What You'll Do⁠ ⁠Manage key client accounts and serve as their main point of contact.⁠ ⁠Conduct website audits (SEO, UX, performance) and provide actionable recommendations.⁠ ⁠Perform social media audits and benchmark client performance across platforms.⁠ ⁠Organize and maintain the digital asset library, ensuring brand consistency.⁠ ⁠Prepare reports and present findings to clients and internal teams.What We're Looking For⁠ ⁠0&ndash;2 years of experience in digital marketing, account management, or a related field.⁠ ⁠Basic understanding of SEO, web analytics, and social media platforms.⁠ ⁠Strong communication skills and attention to detail.⁠ ⁠Organized, proactive, and able to manage multiple tasks at once.⁠ ⁠Experience with tools like Google Analytics, Semrush, or social media dashboards is a plus.What We Offer⁠ ⁠Competitive salary with performance incentives.⁠ ⁠On-site, collaborative work environment.⁠ ⁠Mentorship and growth opportunities.⁠ ⁠Access to industry-leading digital marketing tools.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Social Media Account & Digital Manager

Experts Communication

Job Title: Client Success Partner &ndash; Design SalesLocation: North Nazimabad, Block A, Karachi Shift Timing: 7:00 PM &ndash; 4:00 AM Salary: 100,000 PKR &ndash; 200,000 PKR + Uncapped CommissionTarget: 5k$ to 10k$ Perks: Company-maintained car (based on target achievement)About the Role:We are looking for a Client Success Partner &ndash; Design Sales to join our team and drive long-term relationships with clients in the design industry. This role is ideal for someone with a strong background in sales, account management, or client success, particularly in a design or creative services environment. You will be responsible for ensuring client satisfaction, project success, and business growth by managing accounts, identifying upselling opportunities, and exceeding client expectations.Key Responsibilities:<ul><li>Client Relationship Management:</li><li>Act as the main point of contact for clients, ensuring a smooth and professional experience.</li><li>Build strong, long-term relationships to drive repeat business and referrals.</li><li>Regularly communicate with clients to understand their needs and offer tailored design solutions.</li><li>Sales &amp; Business Growth:</li><li>Identify upselling and cross-selling opportunities for additional design services.</li><li>Work closely with the sales and design teams to craft proposals that align with client goals.</li><li>Meet and exceed sales targets to unlock uncapped commission and growth perks.</li><li>Project Coordination:</li><li>Collaborate with design teams to ensure projects are delivered on time and as per client expectations.</li><li>Manage project timelines, updates, and client feedback efficiently.</li><li>Ensure top-tier customer experience by addressing concerns proactively.</li><li>Data &amp; Reporting:</li><li>Maintain accurate records of client interactions and project milestones using CRM tools.</li><li>Analyze client data to identify patterns, growth opportunities, and areas for improvement.</li></ul>Required Qualifications:<ul><li>Experience:</li><li>2&ndash;3 years of experience in client success, account management, or sales.</li><li>Prior experience in design services, creative agencies, or digital marketing is preferred.</li><li>Proven track record in managing client accounts and achieving sales targets.</li><li>Skills &amp; Competencies:</li><li>Excellent communication and negotiation skills to maintain strong client relationships.</li><li>Strong understanding of design concepts to recommend appropriate solutions.</li><li>Highly organized and detail-oriented, capable of managing multiple clients at once.</li><li>Proficiency in CRM tools (e.g., HubSpot, Salesforce) and project management tools (e.g., Trello, Asana).</li><li>Problem-solving mindset with a results-driven approach.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary: 100,000 PKR &ndash; 200,000 PKR + Uncapped Commission</li><li>Performance-based perks: Company-maintained car upon achieving targets</li><li>Growth opportunities with fast-track career progression based on performance</li><li>Collaborative and dynamic work environment</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Client Success Partner-Design Sales

Suntechnical Services

Marketing Manager &ndash; Global Sales (US, UK &amp; Europe) | Towel IndustryLocation: Karachi, PakistanIndustry: Towel Manufacturing &amp; ExportExperience Required: 5&ndash;7 Years (Strictly in Towel Sector)Job Type: Full-timeCandidates from any other sector or industry will not be considered. Experience in towel manufacturing/export marketing is mandatory.About Us:We are a leading towel manufacturer and exporter, known for delivering premium quality products across international markets. As we continue to expand globally, we are seeking a Marketing Manager &ndash; Global Sales to drive growth and strengthen our presence in the US, UK, and European markets.Position Overview:The ideal candidate will have core marketing and export experience in the towel sector with a strong understanding of global marketing strategies, B2B sales, and international client management. This role demands deep industry insight, strategic thinking, and proven success in developing business in global textile markets.Key Responsibilities:<ul><li>Develop and implement marketing and sales strategies for US, UK, and European markets.</li><li>Manage and expand relationships with international buyers, distributors, and importers.</li><li>Conduct market research to identify new opportunities and monitor competitor activities.</li><li>Lead promotional activities, trade shows, and online marketing campaigns targeting global buyers.</li><li>Coordinate with the production and design teams to align products with market trends and client needs.</li><li>Prepare and analyze sales forecasts, budgets, and performance reports.</li><li>Ensure compliance with international trade and export documentation standards.</li></ul>Requirements:<ul><li>Minimum 5&ndash;7 years of experience in the towel industry (Marketing, Sales).</li><li>Strong network and market knowledge in the US, UK, and European textile sectors.</li><li>Proven track record in global marketing, B2B sales, and international negotiations.</li><li>Excellent communication, presentation, and business development skills.</li><li>Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Business Administration, or a related field.</li></ul>How to Apply:Send your resume with the subject line &ldquo;Marketing Manager &ndash; Global Sales (Towel Sector)&rdquo; to recruitment@polanitex.com.Job Type: Full-timeApplication Question(s):<ul><li>Are you available for immediate joining?</li><li>What will be your notice period?</li><li>Are you comfortable with the job location?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Marketing Manager &ndash; Global Sales (Towel Industry): 5 years (Required)</li></ul>Work Location: In person

Marketing Manager – Global Sales (US, UK & Europe) | Towel Industry

limelight entertainment and marketing solutions

Are you a growth-driven professional with a passion for building strong client relationships and driving business expansion? We&rsquo;re looking for an experienced Sales Manager to join our dynamic team.Key Responsibilities<ul><li>Identify and develop new business opportunities</li><li>Build and maintain long-term client relationships</li><li>Develop and execute strategic sales plans to achieve revenue targets</li><li>Collaborate with cross-functional teams to ensure project success</li><li>Conduct market research to identify industry trends and competitive insights</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, or a related field</li><li>Minimum 5+ years of experience in business development or sales</li><li>Prior experience in the health and food industry is mandatory</li><li>Strong communication, negotiation, and presentation skills</li><li>Proven track record of meeting or exceeding revenue goals</li><li>Self-motivated with a strategic and results-driven mindset</li><li>Willingness to travel internationally</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Flexible and supportive work environment</li><li>Opportunity to work with a growing and ambitious team</li></ul>Work Details<ul><li>Working Days: Monday to Saturday</li><li>Timings: 10:00 AM &ndash; 7:00 PM</li><li>Location: Gulshan, Block 6</li></ul>Job Type: Full-timeWork Location: In person

Sales Manager (Female)

Explore 881+ Client success manager in Karachi this March. Find roles across top companies and apply now to boost your career.

881 client success manager jobs In Karachi

Customer Success Manager

Digital Account Manager / Client Partner

Digital Account Manager / Client Partner

Social Media Account & Digital Manager

Client Success Partner-Design Sales

Marketing Manager – Global Sales (US, UK & Europe) | Towel Industry

Sales Manager (Female)