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client management lead analyst Jobs in New York

client management lead analyst

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client relationship manager

enterprise customer success manager Jobs in New York

enterprise customer success manager

event marketing, operations & client success manager Jobs in New York

event marketing, operations & client success manager

client success manager

EMRG Media

Event Marketing, Operations &amp; Client Success ManagerSalary: $55,000&ndash;$70,000 base + performance bonusesLocation: New York, NYType: Full-TimeABOUT THE COMPANYWe are a fast-growing events, marketing, production company serving clients across hospitality, corporate events, conferences, and services. We blend traditional marketing, content systems, live events, and AI-powered solutions to drive real results.We are expanding and looking for a smart, high-energy, highly organized Manager to work directly with ownership across multiple divisions.JOB SUMMARYWe are seeking a Marketing, Operations &amp; Client Success Manager who can hit the ground running and help lead day-to-day execution across:<ul><li>EMRG Media</li></ul><ul><li>The Event Planner Expo</li></ul><ul><li>Our AI Client Division</li></ul>This role blends marketing execution, operational leadership, and client success oversight.You will manage internal staff, coordinate deliverables, communicate with clients, and ensure projects move fast and smoothly.This is a hands-on role, you will do tasks, write content, coordinate teams, and keep everything moving.WHAT YOU WILL DO1. Marketing Execution (Primary)<ul><li>Write, edit, and publish content: emails, social media posts, blogs, campaign copy.</li></ul><ul><li>Assist with content calendars, scheduling, and daily marketing duties.</li></ul><ul><li>Create simple graphics (Canva-level) and collaborate with design teams.</li></ul><ul><li>Support marketing campaigns for EMRG, Expo, and AI clients.</li></ul>2. Operations &amp; Internal Management<ul><li>Manage and communicate with internal staff (writers, designers, tech teams, assistants).</li></ul><ul><li>Track deliverables across multiple departments.</li></ul><ul><li>Keep leadership updated with status summaries and KPIs.</li></ul><ul><li>Build and maintain spreadsheets, dashboards, and workflows.</li></ul><ul><li>Improve internal systems and processes for speed and efficiency.</li></ul><ul><li>Jump in to complete tasks when deadlines require it, hands-on problem solving.</li></ul>3. Client Success &amp; Onboarding<ul><li>Lead client onboarding for AI clients, SEO clients, and events clients.</li></ul><ul><li>Serve as a point of contact to gather assets, information, and materials.</li></ul><ul><li>Ensure every client receives their deliverables on time.</li></ul><ul><li>Coordinate internally to make sure Google Review Tools, maps, blogs, chatbots, and other assets get completed correctly.</li></ul><ul><li>Maintain strong professional communication with clients: updates, follow-ups, next steps.</li></ul><ul><li>Proactively identify client needs and ensure satisfaction.</li></ul>4. Event &amp; Project Support<ul><li>Assist with logistics, communication, and planning for events.</li></ul><ul><li>Coordinate vendor, client, and staff communication.</li></ul><ul><li>Support the Expo, bar/bat mitzvah programs, hospitality activations, and corporate events as needed.</li></ul>REQUIREMENTSMust-Have Skills<ul><li>3&ndash;6 years of experience in marketing, operations, or client success roles.</li></ul><ul><li>Strong written and verbal communication, must be able to write and edit confidently.</li></ul><ul><li>Experience coordinating with staff and managing deliverables.</li></ul><ul><li>Strong organizational skills with spreadsheets, dashboards, and project tools.</li></ul><ul><li>Hands-on execution mindset not just delegating.</li></ul><ul><li>Calm under pressure, fast worker, highly dependable.</li></ul><ul><li>Comfortable on client calls and professional communication.</li></ul><ul><li>Ability to manage multiple moving parts simultaneously.</li></ul>Bonus (But Very Valuable)<ul><li>Canva or Adobe experience (light design).</li></ul><ul><li>Experience with events (hospitality, mitzvahs, conferences).</li></ul><ul><li>Familiarity with AI tools, chatbots, or marketing automation platforms (training provided).</li></ul>COMPENSATION<ul><li>$55,000&ndash;$70,000 base salary</li></ul><ul><li>Performance bonuses</li></ul><ul><li>Clear growth path into senior management roles</li></ul>Job Type: Full-timePay: $55,000.00 - $70,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Event Marketing, Operations & Client Success Manager

Stacker

<div><h2 class="jobSectionHeader">About the Role</h2>
Stacker is seeking an experienced Account Manager to oversee clients and own retention. As a member of the account management team, you&rsquo;ll report to the Head of Accounts and be directly responsible for the end-to-end client experience including onboarding, performance analysis, and renewal.
You will be assigned to a book of business and expected to carry a renewal goal per quarter which includes opportunities for upselling and overperformance.
The ideal candidate is a collaborative, sales-focused Account Manager who is energized by owning performance narratives. Experience in MarTech is welcome but not required; what matters most is your understanding of performance metrics, and working seamlessly with internal teams to deliver exceptional client outcomes.
This is a unique opportunity to join a high-growth business unit on the ground floor and have a meaningful impact on our customers and the company&rsquo;s long-term success.<h2 class="jobSectionHeader">
About Stacker</h2>
Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.
As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration&mdash;offering flexible schedules, unlimited vacation, an employee equity program, and full health &amp; dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Oversee post-sale account management for Stacker clients, including onboarding, campaign execution, asset delivery, and reporting.</li><li>
Own a book of business with renewal and upsell responsibility</li><li>
Track and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console).</li><li>
Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence.</li><li>
Provide strategic recommendations to improve performance and help clients exceed their content goals.</li><li>
Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution.</li><li>
Proactively identify opportunities to expand client value, increase retention, and grow your book of business.</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
4+ years in account management, client success, digital strategy, content marketing, or SEO (Martech or performance-focused experience strongly preferred)</li><li>
Working knowledge of content SEO fundamentals, content marketing workflows, and/or digital marketing strategies.</li><li>
Strong relationship-building skills and the ability to lead day-to-day client communication.</li><li>
Tech-forward mindset with comfort navigating analytics platforms and performance dashboards.</li><li>
Excellent interpersonal and communication skills.</li><li>
Proactive, resourceful self-starter with strong prioritization and organization abilities.</li><li>
Detail-oriented and committed to high-quality execution.</li><li>
Passionate about digital media, content marketing, or journalism.</li></ul><h2 class="jobSectionHeader"> 
Why Join Us?</h2>
We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact&mdash;and intentional about how we scale it.<h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
Equity Program
Unlimited PTO
100% Remote
3 Months Paid Parental Leave
401(k) Match
Full Health &amp; Dental Coverage
Life Insurance &amp; Short-Term Disability
Awesome Team Culture, Events &amp; Retreats
We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.
Compensation Range: $90K - $110K</div>

Account Manager

Scrunch AI

<div><h1 class="jobSectionHeader">About Scrunch</h1>
Scrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future&mdash;where people increasingly rely on LLMs to discover, understand, and act on information that matters to them.
As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more&mdash;working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet.
With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands&mdash;including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk&mdash;use the platform.<h1 class="jobSectionHeader">
About the Role</h1>
Scrunch is looking for an Enterprise Customer Success Manager with a strong background in marketing technology to help influence our clients to use and effectively adopt our platform to ensure they receive maximum value. You&rsquo;ll serve as the connective tissue between our technology and our users&mdash;ensuring clients not only succeed but become champions of our product.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients, helping them maximize the impact of our cutting-edge generative AI search optimization software solution.</li><li>
Translate platform data into strategic recommendations tailored to each client&rsquo;s business goals and industry dynamics to drive measurable improvements in visibility and optimization.</li><li>
Guide clients through onboarding, education, and adoption journeys&mdash;ensuring high engagement, retention, and satisfaction.</li><li>
Conduct quarterly business reviews and content strategy sessions focused on optimizing content visibility, organic growth, and AI-discovery performance (ChatGPT, Perplexity, etc.).</li></ul><h2 class="jobSectionHeader">
What You&rsquo;ll Bring</h2><ul><li>
5+ years in customer success or account management with bonus points for experience at SEO and/or marketing focused SaaS companies</li><li>
Strong communication skills&mdash;you can turn technical insights into persuasive, strategic action plans for clients.</li><li>
Proven experience managing a strategic, enterprise or named accounts book of business employing strategic playbooks to drive adoption and customer satisfaction</li><li>
Experience working in early-stage startups or SaaS environments, where you&rsquo;ve helped define new processes and customer success strategies.</li><li>
Team first oriented mindset - you collaborate effectively across product, sales, and marketing to drive customer success.</li></ul><h2 class="jobSectionHeader">
What Success Looks Like</h2><ul><li>
Proactively ensure that clients measure and achieve their desired outcome with our software solution.</li><li>
Development and maintenance of strategic account plans for every client to ensure clear alignment on their priorities and value drivers</li><li>
Onboard clients promptly to ensure they start receiving value from their investment in our platform</li><li>
Influence clients to adopt our platform and integrate it into their regular workflows leading to account expansion opportunities.</li><li>
You&rsquo;re seen as a trusted advisor and key strategic partner to both your clients and our internal teams.</li></ul>
Scrunch AI is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Compensation Range: $100K - $150K</div>

Enterprise Customer Success Manager

Nardello

<div>Position Overview

Nardello &amp; Co., a leading global investigations firm, seeks a Client Relationship Manager to strengthen relationships with key clients and support business development initiatives. Reporting to the Chief Business Development &amp; Marketing Officer in New York, this role is primarily focused on US activities with some global elements; requires a proactive, detail-oriented professional with experience in client development strategies, CRM management (Salesforce preferred), and stakeholder engagement. 
Key Responsibilities
<ul>
<li>Develop and execute client relationship strategies and growth plans.</li>
<li>Monitor client-related news and share updates internally.</li>
<li>Identify cross-selling opportunities with Client Relationship Leads.</li>
<li>Coordinate client training sessions, CLEs, and events.</li>
<li>Manage client gifting programs and maintain client databases.</li>
<li>Track expenses and ensure alignment with marketing budgets.</li>
<li>Research and build targeted event lists.</li>
<li>Analyze client data and prepare BD activity reports.</li>
<li>Collaborate with Marketing, IT, Legal, and Operations on client initiatives.</li></ul> 


Qualifications
<ul>
<li>Minimum of 5&ndash;7 years of client relationship or account management experience in global professional services; legal or investigations sector knowledge preferred.</li>
<li>Demonstrated ability to develop and implement client development strategies in the US, international exposure a plus.</li>
<li>Strong project management, communication, and organizational skills.</li>
<li>Ability to work independently in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office; Salesforce experience highly preferred.</li>
<li>Bachelor&rsquo;s degree preferred.</li></ul> 


Additional Details
<ul>
<li>Hybrid work environment; some travel required.</li>
<li>Competitive compensation and benefits.</li>
<li>Nardello &amp; Co. is an Equal Opportunity Employer.</li></ul> 


Who We Are

With offices in New York, London, Washington DC, San Francisco, Los Angeles, Hong Kong, Singapore, and Dubai, Nardello &amp; Co. is a global investigations firm whose experienced professionals handle a broad range of matters including due diligence, anti-corruption and fraud investigations, civil and white collar criminal litigation and arbitration support, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance.

Nardello &amp; Co. enjoys a reputation as the best kept secret of leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic institutions who know that managing risk effectively requires choosing the best investigative partner.

We believe that excellence starts with having the right people. Our professionals have spent their entire careers building and enhancing their expertise. Our professional team includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, licensed investigators, research analysts, former journalists, financial crimes specialists, forensic accountants, and computer forensic experts. Our team is composed of proven performers who think creatively and strategically, adhere to the highest ethical standards, and are committed to excellence.</div>

Client Relationship Manager

Paradox

<div>Your work days are brighter here.
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.
About the Team
Sana is an AI lab building superintelligence for work.
 
 
We believe organizations can accomplish their missions faster when humans can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI.
 
 
As part of Workday, we are committed to building AI that augments humans.
 
 
If that&rsquo;s a mission that excites you, you&rsquo;re in the right place.
About the Role
We believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that&rsquo;s a mission that excites you, you&rsquo;ll be in great company as part of the Sana team in Workday.
Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.
In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.
About You
<h1 class="jobSectionHeader">What will help you thrive
</h1><ul><li>Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.
</li><li>Possess grit and determination, allowing you to weather setbacks and persist towards your goals.
</li><li>Are driven by excellence, striving for greatness in everything you do.
</li><li>Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong.
</li><li>Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development.
</li><li>Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team.
</li><li>Are impact-driven, motivated to make a difference and continuously push the limits of what's possible. 
</li></ul> 
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please click here .
Primary Location: USA.NY.New York City.Sana 
 
Primary Location Base Pay Range: $138,100 USD - $207,200 USD 
 
Additional US Location(s) Base Pay Range: $116,700 USD - $207,200 USD 
 
 
Our Approach to Flexible Work 
 
With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. 
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</div>

Engagement Manager

RiverSpring Licensed Home Care Services Agency

<div>Business Development Manager - Immediate Opportunity 
<div></div>
<div>
The RiverSpring Licensed Home Care Services Agency (LHCSA) provides comprehensive and personalized home healthcare services for older adults to maximize their independence at home.</div> 
<div></div>
<div>
Overall Summary:</div>

The Business Development Manager supports the growth and success of the Licensed Home Care Services Agency (LHCSA) by coordinating and implementing initiatives that drive private-pay, contract and overall referral development, enhance client, resident, and caregiver experience, and strengthen collaboration externally and across RiverSpring Living. The position promotes the agency&rsquo;s value through relationship-building, sales outreach, and coordination of caregiver scheduling and engagement to ensure consistent, high-quality service delivery aligned with organizational goals.

Duties &amp; Responsibilities
<ul>
<li>Lead sales outreach and relationship-building efforts to expand referral sources and grow private-pay volume.</li>
<li>Oversee caregiver scheduling, engagement, and performance, including coaching, training, evaluations, and disciplinary actions when necessary.</li>
<li>Monitor caregiver performance, client interactions, and satisfaction surveys to ensure customer excellence and adherence to RiverSpring standards.</li>
<li>Engage clients, families, and internal partners to assess needs, present the agency&rsquo;s value, and provide tailored service solutions.</li>
<li>Analyze referral, utilization, and performance data to identify trends, forecast needs, and recommend strategies for growth and service excellence.</li>
<li>Partner with leadership to translate insights into actionable plans that enhance caregiver utilization, client satisfaction, and financial performance.</li>
<li>Provide caregivers with assignments, client details, schedules, and expectations to support consistent, high-quality service delivery.</li>
<li>Communicate caregiver assignments and start-of-care details to RN Supervisors or Case Managers as appropriate.</li>
<li>Utilize the agency&rsquo;s scheduling system to document all staffing activities, updates, and changes.</li>
</ul>
Qualifications
<ul>
<li>Bachelor&rsquo;s degree preferred.</li>
<li>Minimum 3 years of experience in home care or related healthcare services.</li>
<li>Proven skills in sales, marketing, and business development.</li>
<li>Strong communication, organization, and relationship-building abilities.</li>
<li>Ability to work both independently and collaboratively across departments.</li>
<li>Proficiency in Microsoft Office and data-tracking systems.</li>
<li>Demonstrated sound judgment and strategic thinking with the ability to balance business growth and operational needs.</li>
<li>Strong assessment skills to understand client, resident, and caregiver needs and align staffing and service solutions that support quality care and agency goals.</li>
</ul>
Compensation:
<ul>
<li>Annual salary: $75,000 - $80,000</li>
<li>Benefits include health insurance, retirement plans, paid time off, and professional development opportunities.</li>
</ul>
If you are ready to make a meaningful impact in the lives of older adults and lead a dedicated team committed to maximizing independence at home, we encourage you to apply. Join the RiverSpring Licensed Home Care Agency and help us deliver exceptional care. 


Equal Opportunity Employer (EOE)</div>

Business Development Manager

Fabric

<div>
 
 About Fabric Health
 
 
 
 At Fabric Health, we're not just building technology; we're fixing healthcare's capacity problem. Our mission is to power healthcare to move faster, work smarter, and deliver better care, creating seamless, intuitive experiences that simplify and unify virtual and in-person care for thousands of providers and millions of patients nationwide. We're a team of brilliant, thoughtful minds, deeply motivated by improving patient and provider lives, and we believe technology can truly enhance the US healthcare system.
 
 
 Trusted by leading healthcare organizations: Our customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain.
 
 
 We are backed by leading investors such as Thrive Capital, GV (Google Ventures), General Catalyst, Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital. We value working quickly for good reason, listening deeply to solve big challenges, and building products like we would for loved ones.
 
 
 
 About The Role
 
 
 
 Fabric is looking for a proactive and detail-oriented Content &amp; Communications Manager to lead the creation of customer stories, case studies, guides, and collateral that showcase the impact of our solutions. This role is central to Fabric's mission: customer evidence is the foundation of how we bring our story to market, prove ROI, and enable better care for patients and providers everywhere. You will be both a strategist and a creator&mdash;writing compelling narratives, interviewing customers, and collaborating with design to produce assets that improve campaign performance, equip Sales, and drive engagement with health systems, payers, and employers.
 
 
 You'll join a small but high-impact Marketing team that is collaborative, fast-paced, and growth-focused. You will be both a strategist and a creator&mdash;trusted to own projects end-to-end, balancing creative execution with strategic communications. This role is highly collaborative&mdash;you&rsquo;ll regularly join customer calls, interview executives, partner with design, and support leadership in communicating with press, working closely with the Director of Marketing, Product Marketing Manager, Demand Generation Manager, and cross-functional partners in Sales and Client Success.
 
 
 
 What You'll Do
 
 
 
 As a Content &amp; Communications Manager, you will be the driving force behind Fabric's most compelling narratives. Your primary responsibilities will include:
 
 
 <ul>
 <li>
 Owning the Customer Evidence Program: Lead the development of critical customer evidence, including case studies, ROI stories, and proof point development, from initial concept through final delivery.
 </li>
 <li>
 Content Creation &amp; Interviewing: Conduct interviews with customers, partners, and internal stakeholders to capture compelling narratives, then write, edit, and package content including guides, one-pagers, and marketing collateral.
 </li>
 <li>
 Brand Governance: Manage and maintain Fabric&rsquo;s brand language, tone, and messaging across all mediums and channels to ensure consistency and reinforce our value proposition.
 </li>
 <li>
 External Communications: Draft and coordinate press releases, media statements, and external announcements, supporting leadership in media and press outreach efforts.
 </li>
 <li>
 Internal Alignment &amp; Strategy: Partner closely with the Product Marketing Manager and Demand Generation Manager to align content and communications with value propositions, ROI messaging, and campaign priorities.
 </li>
 <li>
 Sales &amp; Client Success Enablement: Collaborate with Sales and Client Success to identify opportunities for new stories and maintain a centralized library of current, effective marketing and sales assets.
 </li>
 <li>
 Media Tracking &amp; Insights: Track and share media coverage, ensuring those insights actively inform future campaigns and messaging strategy.
 </li>
 <li>
 Visual Development: Work directly with design resources to develop visually compelling, brand-aligned materials.
 
 
 </li>
 </ul>
 
 Why You Might Be a Good Fit
 
 
 
 <ul>
 <li>
 You are an exceptional writer and natural storyteller who thrives on translating complex customer outcomes into clear, powerful narratives.
 </li>
 <li>
 You are both a strategic thinker and a hands-on creator, eager to own projects end-to-end and drive measurable business impact through content.
 </li>
 <li>
 You are highly collaborative and comfortable joining customer calls, interviewing executives, and partnering with internal teams (Product, Sales, Design) to achieve objectives.
 </li>
 <li>
 You are driven by the specific mission of improving healthcare and possess a background that allows you to adapt tone and messaging for professional healthcare audiences (health systems, payers, employers).
 </li>
 <li>
 You are detail-oriented and organized, with a proven ability to manage multiple priorities simultaneously in a fast-paced environment.
 
 
 </li>
 </ul>
 
 This Might Not Be The Right Fit If...
 
 
 
 <ul>
 <li>
 You prefer a role where content creation is not heavily focused on customer interviews and case studies.
 </li>
 <li>
 You are not comfortable with the level of cross-functional collaboration required, or interfacing directly with customers and executive stakeholders.
 </li>
 <li>
 You are seeking a rigid, large-team structure, as you will be joining a small, high-impact team where autonomy and individual project ownership are expected.
 </li>
 <li>
 You do not have experience or interest in the specific intersection of B2B SaaS technology and the healthcare industry.
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in content marketing, communications, or customer storytelling in a B2B SaaS environment.
 </li>
 <li>
 Excellent writing and editing skills with demonstrated ability to adapt tone for professional audiences.
 </li>
 <li>
 Demonstrated experience interviewing customers and translating outcomes into compelling stories.
 </li>
 <li>
 Experience managing content projects end-to-end, from concept through delivery.
 </li>
 <li>
 Experience drafting press releases and supporting external communications/media efforts.
 </li>
 <li>
 Background in healthcare and health technology.
 </li>
 <li>
 Attention to detail, organizational skills, and ability to manage multiple priorities.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Health Sciences, or equivalent experience.
 
 
 </li>
 </ul>
 
 Bonus Points
 
 
 
 <ul>
 <li>
 Experience in video storytelling, design tools, or multimedia content creation.
 </li>
 <li>
 Familiarity with ABM campaigns and aligning content with account-based strategies.
 </li>
 <li>
 Experience running in-house PR functions and collaborating with PR agencies or external media partners.
 </li>
 <li>
 Knowledge of SEO and digital content best practices.
 
 
 </li>
 </ul>
 
 The national pay range for this role is $75,000.00&ndash; $100,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.
 
 
 
 Note: Applicants must be currently authorized to work in the United States without the need for current or future visa sponsorship.
 
 
 Learn more about Fabric
 
 
 <ul>
 <li>
 LinkedIn
 </li>
 <li>
 Awards
 </li>
 <li>
 Press Releases
 </li>
 <li>
 Careers Page
 
 
 </li>
 </ul>
 At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
</div>

Content & Communications Manager

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