client success manager

Half Price Packaging PVT Ltd

<p><b>Job Description:</b></p><p>Digi Sparos is hiring an experienced and confident <b>Client Success Manager</b> to join our growing digital marketing team. The ideal candidate should have strong sales experience, excellent English communication skills, and the ability to manage and grow client relationships in a professional environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and build long-term relationships with new and existing clients</li><li>Handle inbound and outbound client communications professionally</li><li>Identify client needs and recommend suitable services (SEO, GMB, Digital Marketing, etc.)</li><li>Convert leads into long-term business partnerships</li><li>Conduct client meetings and presentations confidently</li><li>Ensure client satisfaction and retention</li><li>Achieve monthly sales and revenue targets</li><li>Maintain accurate records in CRM system</li><li>Coordinate with internal sales and support teams for smooth project delivery</li></ul><p><b>Required Skills:</b></p><ul><li>Excellent English communication skills (spoken &amp; written)</li><li>Strong sales background with proven closing skills</li><li>Confident personality with professional attitude</li><li>Good negotiation and persuasion skills</li><li>Basic computer knowledge (MS Office / CRM handling)</li><li>Ability to work in a target-driven environment</li><li>Night shift availability (if required for international clients)</li></ul><p><b>Qualifications:</b></p><ul><li>Minimum Bachelor&rsquo;s degree</li><li>1&ndash;3 years of sales or client management experience (preferred)</li><li>Experience in digital marketing industry is a plus</li></ul><p><b>Job Benefits:</b></p><ul><li>Basic salary + attractive commission structure</li><li>Monthly bonuses &amp; performance incentives</li><li>Saturday &amp; Sunday off</li><li>Professional and growth-oriented work environment</li><li>Career advancement opportunities</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Client Success Manager

Build Books

<p><b>Job Summary</b><br/>This is not a typical bookkeeping job.</p><p>Yes, you'll manage client books. But this role is built for someone who wants more &mdash; someone who wants to be the person clients trust, the one who keeps the firm running, and eventually the one who sits across from a business owner and walks them through what their numbers actually mean.</p><p>We're a growing bookkeeping and CFO advisory firm serving 30+ small business clients, on our way to 50+. We help business owners understand their financials, make better decisions, and build healthier companies. Our team is small, trusted, and excellent at what we do.</p><p>We're hiring the person who will become the operational and client-facing backbone of this firm &mdash; and who, within the first year, will be on a direct path to a leadership role in client advisory.</p><p><b>WHAT YOU'LL DO</b></p><ul><li>Manage a portfolio of recurring monthly bookkeeping clients</li><li>Handle month-end close, reconciliations, and financial accuracy</li><li>Communicate with clients by phone, email, and text</li><li>Follow up on missing documents and keep open items moving</li><li>Answer incoming phone calls during business hours</li><li>Help monitor deadlines, workflow, and client status</li><li>Work closely with and help oversee a bookkeeping support team member</li><li>Learn to explain financials clearly to clients</li><li>Grow into delivering monthly financial reviews and client meetings</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Strong bookkeeping/accounting experience</li><li>QuickBooks Online experience required</li><li>Ability to understand and explain financial statements</li><li>Strong organization and follow-through</li><li>Professional and confident communication skills</li><li>Ability to manage multiple deadlines and priorities</li><li>Proactive, dependable, and growth-minded</li></ul><p><b>Preferred</b></p><ul><li>Construction, trades, or service-based industry experience</li><li>Experience in a client-facing accounting role</li><li>Experience reviewing or overseeing another team member&rsquo;s work</li></ul><p><b>Why This Role Is Exciting</b></p><p>This is a great opportunity for someone who wants to do more than day-to-day bookkeeping. The right person will have the chance to grow into a <b>leadership position</b> with increasing responsibility in client communication, workflow oversight, financial reviews, and advisory support.</p><p><b>To Apply</b></p><p>Please send your resume to hiring @build-books.com and a short note:</p><ul><li>About why you would be a great fit,</li><li>Include numbers are my jam in the subject line.</li><li>Years of QBO experience</li><li>Any certifications (QBO ProAdvisor, etc.)</li></ul><p>Pay: $52,000.00 - $62,400.00 per year</p><p>Benefits:</p><ul><li>On-the-job training</li><li>Paid time off</li><li>Work from home</li></ul><p>Work Location: Hybrid remote in Sandy, UT 84093</p>

Accountant & Client Success Manager

Brand Sharks

<p><b>Client Success Manager (Short‑Form Social Media)</b></p><p>Remote (U.S. &amp; Canada) &middot; Full‑Time &middot; ~$60,000/year</p><p><b>Apply at brandsharks.com/apply-csm</b></p><p><b>Role</b></p><p>Are you the type of person who lights up client calls, keeps everyone organized, and genuinely loves making other people&rsquo;s lives easier?</p><p>As a Client Success Manager at Brand Sharks, you&rsquo;ll own the relationship and experience for 10&ndash;20 client accounts (depending on size &amp; scope). You&rsquo;ll onboard clients, be their main point of contact, run check‑ins, translate what they want into clear direction for the team, and make sure they always know what&rsquo;s happening with their content.</p><p>You will not be running operations or fulfillment day‑to‑day. Our Post‑Production team owns production and editor management. You own the client side: onboarding, communication, and consistency.</p><p>Your superpower is a mix of: upbeat energy, clear communication, and ruthless follow‑through.</p><p><b>Why Brand Sharks?</b></p><p>You won&rsquo;t be babysitting a dead book of business. You&rsquo;ll be working with a team that:</p><ul><li>Has helped 5+ clients go from 0&ndash;10,000+ followers in a the last 6 months</li><li>Grew our own personal account (IG: @professordanny) from 0&ndash;100,000+ followers in 5 months as a team</li><li>Actively manages accounts totaling 10M+ followers</li><li>Has helped individual clients grow from 0 to 500,000+ followers</li></ul><p>Your job is to help those clients feel supported, clear, and confident while we keep driving those kinds of results.</p><p><b>Responsibilities</b></p><p>Client Communication &amp; Relationship</p><ul><li>Serve as the primary point of contact for assigned clients (mostly 7&ndash;9 figure founders and expert brands).</li><li>Run recurring check‑ins, keep a clean meeting cadence, and be the brightness in their day.</li><li>Onboard new clients, set expectations, and support them with filming questions when needed.</li><li>Proactively share wins, key metrics, and updates instead of waiting for clients to ask.</li><li>Collect testimonials and case studies by spotting great stories and asking at the right time.</li></ul><p>Account Coordination</p><ul><li>Turn client goals, ideas, and feedback into clear written briefs/notes for scripting, editing, and posting.</li><li>Keep a high‑level view of where each client&rsquo;s content is in the process and communicate realistic timelines back to them.</li><li>Coordinate with the Post‑Production Manager when priorities shift, urgent items pop up, or something is blocked.</li><li>Translate vague client requests into concrete actions and document their preferences so the team never has to guess.</li></ul><p>Quality &amp; Process</p><ul><li>Spot obvious issues from the client&rsquo;s perspective (off‑brief topics, major mismatches, glaring errors) and route fixes to the right internal owner.</li><li>Keep client SOPs and &ldquo;how this client likes things done&rdquo; docs updated as patterns emerge.</li><li>Surface recurring problems (e.g., same mistake showing up in edits or communication) and suggest process improvements instead of just forwarding complaints.</li></ul><p><b>Requirements</b></p><ul><li>Meaningful experience as a client‑facing account manager / client success manager / producer in a creative, marketing, or media environment.</li><li>Real familiarity with short‑form social (Reels, Shorts, TikTok) and how founders use it to drive attention and revenue.</li><li>High‑energy, positive communicator; clients feel better and clearer after talking to you.</li><li>Strong written and verbal communication; you can speak confidently with busy, high‑level founders.</li><li>Highly organized and reliable; comfortable managing 10&ndash;20 client accounts without dropping balls.</li><li>Fluent, confident English: you communicate clearly and concisely, can lead meetings, give direct feedback, and be understood the first time.</li><li>Comfortable using tools like email, Slack, project management (e.g., ClickUp), and shared docs/Drive to track client info and follow‑ups.</li><li>Able to work Monday&ndash;Friday 9am&ndash;5pm PST, with light Saturday responsiveness for urgent client messages.</li></ul><p><b>Bonus Points If</b></p><ul><li>You&rsquo;ve managed social/content accounts before for creators or brands.</li><li>You actively create content yourself and understand the realities of filming and posting.</li><li>You&rsquo;ve helped collect testimonials or build simple case studies in past roles.</li><li>You naturally write like a human (yes, sometimes with emojis and exclamation points), not like a corporate robot.</li><li>You&rsquo;ve worked with tools like ClickUp, Frame.io, or similar before and can get up to speed quickly.</li></ul><p><b>Results You Own</b></p><ul><li>High client satisfaction across your accounts (clients feel heard, supported, and clear).</li><li>Clear, timely communication so clients always know what&rsquo;s happening and what&rsquo;s next.</li><li>Fewer escalations to the founder because you handle 80&ndash;90% of day‑to‑day questions and issues.</li><li>Client preferences and SOPs are documented and followed, leading to smoother production and fewer repeated mistakes.</li><li>A steady stream of strong testimonials and case studies from happy clients.</li></ul><p><b>Compensation</b></p><p>~$60,000/year</p><p><i>Exact amount depends on experience &amp; overall fit.</i></p><p><b>Our Core Values at Brand Sharks</b></p><p>We hire and reward by a small set of behaviors, not slogans:</p><ul><li><b>Sign Your Name:</b> You genuinely care about the work. If you wouldn&rsquo;t sign your name to it, it doesn&rsquo;t ship. You own outcomes and fix what&rsquo;s off, even if no one else would notice.</li><li><b>Grow or Die:</b> You&rsquo;re always sharpening your craft, asking for feedback, and closing your own skill gaps without being pushed.</li><li><b>Janitor = CEO:</b> No divas. You treat everyone with respect, jump into &ldquo;unsexy&rdquo; tasks when the team needs it, own your mistakes, and give credit freely.</li><li><b>Customer Obsessed:</b> You see the work through the client&rsquo;s eyes and take pride in being &ldquo;the last agency they ever need.&rdquo;</li><li><b>Figure It Out:</b> You don&rsquo;t need babysitting. You hunt for answers, try multiple solutions before escalating, and bring problems only with proposed fixes.</li></ul><p>If you read this and think, &ldquo;That&rsquo;s me,&rdquo; we&rsquo;d love to see your work.</p><p><b>Apply at brandsharks.com/apply-csm</b></p><p>Pay: $60,000.00 per year</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: Remote</p>

Client Success Manager (Short-Form Social Media)

84.51°

<div><div><p><b>84.51&deg; Overview:</b></p>
<p>
84.51&deg; is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.</p>
<p>
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51&deg; Insights, 84.51&deg; Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.</p>
<p><i>
84.51&deg; follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.</i></p>
<p>
Join us at 84.51&deg;!</p>
<p>
__________________________________________________________</p></div><br>
<p></p>
<p>
As a <b>Lead Client Success Manager</b>, you are the account quarterback, internally and externally to a portfolio of clients, within the vertical to drive organic growth strategies for Media, Incentives, and Insights. This includes the leadership of client goals and objectives across the commercial portfolio and overseeing the delivery of total business quarterly business reviews (Media Upfront, Incentives Plan, Insights Annual Plan). You are effective at identifying and closing opportunities with client Kroger facing teams to deliver on budget and lead all insight subscription renewals (84.51 Stratum, Collab Cloud, Data Direct). You leverage your consultative approach to drive insights utilization that delivers maximum value creation. You sell in insights and activation to support key KR collaborative processes such as 3CM, store testing, etc. and ensure flawless commercial execution across the book of business. You are curious and proactively explore and source ideas to drive larger portfolio account growth.</p>
<p>
The <b>Lead Client Success Manager </b>will partner with cross-functional teams inclusive of Sales, Kroger teams, Data Science, Finance/Accounting and Product Strategy to ensure client experiences are consistently positive and engaging. The right candidate will bring excitement, knowledge, and passion for our media, incentives, and insights portfolio. This candidate needs a minimum 5-7+ years' experience in a fast pace environment focused on account management or business development roles.</p><br>
<p><b>
</b></p><p><b>RESPONSIBILITIES</b>:<i>
</i></p><ul><li>Full-commercial portfolio account leadership that requires commercial acumen across entire portfolio.</li>
<li>Understanding of Kroger business processes. Data-driven, customer-centric consultation.</li>
<li>Oversee client goals &amp; objectives across commercial portfolio, serving as primary point of contact for aligned clients. Budget retention through active client engagement. Oversee and deliver total business QBRs (Media Upfront, Loyalty Plan, Insights Annual Plan).</li>
<li>Identify and close opportunities with Kroger facing teams (Client Partnerships (Sales), Shopper Mkg, Cat Man, Shopper Insights) to deliver on budget.</li>
<li>Lead all insights subscription renewals (84.51&deg; Stratum, Collab Cloud, Data Direct).</li>
<li>Maximize adoption of and value-creation Insights subscriptions. Consult on utilization of insights to support key merch processes (ex &ndash; shelf, assortment, price/promo, cat strategy, supply chain, innovation) and bridge insights utilization into activation opportunities. Strategically engage corporate data science orgs on data utilization (ex. 84.51&deg; Collaborative Cloud consultation). Support all insights-to-activation utilization.</li>
<li>Ensure flawless commercial execution across the book of business. Drives strategic recommendations and brand performance convos, leveraging full suite of commercial products.</li>
<li>Owns overarching client performance &amp; value creation conversations for aligned clients as well as leads strategic recommendations &amp; questions for the overall business.</li>
<li>Proactively explore &amp; source ideas to drive larger portfolio offerings from client and industry, process &amp; account support.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS, SKILLS, AND EXPERIENCE</b><b>:
</b></p><ul><li>Bachelor's degree required</li>
<li>5-7+ years of Client Success (account management) and/or business development experience. Media, Incentives, or Insights experience required</li>
<li>Strong experience maximizing investment decisions across the portfolio</li>
<li>Collaborative, energetic, and thrive as a key part of a cross-functional leadership team</li>
<li>Adept at continual learning and ability to represent a broad portfolio</li>
<li>Works well under tight turnaround and deadlines</li>
<li>Motivation &amp; influence a positive, constructive culture, based on teamwork, collaboration, &amp; intellectual curiosity.</li>
<li>Project management experience</li>
<li>Strategic thinking and problem solving</li>
<li>Strong communication, organization, prioritization and attention to detail</li>
<li>Ability to navigate ambiguity &amp; thrive in driving recommendations and solutions forward</li></ul><br>
<p></p>
<p>
#LI-EB1</p></div><p></p>

Lead Client Success Manager - Kroger Precision Marketing - Media, Insights & Incentives (P457)

Net Health

<div><p><b>About Net Health</b></p>
<p><b>
Belong. Thrive. Make a Difference.</b></p>
<p>
Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Limber Health, a business unit of Net Health, may be the perfect place for you.</p>
<p>
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!</p>
<p>
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.</p>
<p><b>
World-Class Benefits That Reflect Our World-Class Culture.</b></p>
<p><b>
Click Here to Learn More!:</b></p>
<p>
#WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave</p>
<p><b>
JOB OVERVIEW</b></p>
<p>
As a Field Client Success Manager (FCSM), you&rsquo;ll be on the forefront of one of the biggest shifts happening in physical therapy today. This role is designed for a licensed Physical Therapist or Occupational Therapist who is passionate about driving innovation in care delivery to ensure patients receive personalized care at home. You will be working directly with clinicians to adopt Limber&rsquo;s technology and improve patient outcomes through Limber&rsquo;s market-leading Remote Therapeutic Monitoring (RTM) solution. This is a high-impact role that involves extensive travel, with an expected travel commitment of 70-80% of working time. You&rsquo;ll travel to visit physical therapy clinics in person, helping to coach clinicians and staff on best practices for success with Limber&rsquo;s RTM platform and patient navigation solution. The Limber team helped pioneer the RTM CPT codes, enabling a new hybrid care model that combines hands-on in-clinic care with digital services to best meet patients where they are, ultimately providing patients with comprehensive care in-clinic and at-home. Limber&rsquo;s RTM solution has demonstrated exceptional results with increasing home exercise adherence, improving overall patient outcomes while decreasing downstream healthcare costs (e.g., avoidable surgeries, injections, and opioid use)</p>
<p>
The Field Customer Success Manager (FCSM) is a critical, hands-on partner to our clinicians and physical therapy practices. You will drive the successful adoption and sustained usage of RTM. In this role, you&rsquo;ll visit clinics that partner with Limber, working one-on-one with clinicians, regional and clinic leadership, and their clinic staff to help them achieve success with adopting RTM into their practices. You'll build deep relationships, identify barriers to adoption, and drive measurable improvements in RTM utilization and patient outcomes. This is your opportunity to drive meaningful change in the PT industry by helping clinicians adapt to a better, more connected way of delivering care and improving patient adherence.</p>
<p><b>
RESPONSIBILITIES AND DUTIES</b></p>
<ul>
<li>Full-time role, traveling to partner clinics (up to 80% travel) to build and maintain strong clinician relationships</li>
<li>Identify challenges to adoption and collaborate with clinic teams to implement tailored solutions</li>
<li>Deliver in-person support, coaching, and training to clinicians, regional and clinic leadership, and front-office staff on Limber workflows and platform tools</li>
<li>Analyze usage metrics and develop strategic action plans to improve performance and engagement</li>
<li>Serve as the on-the-ground voice of the clinician, surfacing feedback to internal teams to inform product and operational improvements</li>
<li>Track visit outcomes and progress against client KPIs in a structured and organized way</li>
<li>Support new client go-lives and implementation initiatives in the field</li>
</ul>
<p><b>QUALIFICATIONS</b></p>
<ul>
<li>Licensed Physical Therapist or Occupational Therapist Required</li>
<li>Travel Requirement: Up to 80% total travel. Plan to split travel time between overnight stays and daily visits via vehicle/mass transit.</li>
<li>2-5 years of clinical experience preferred; 2 years of outpatient clinic experience required</li>
<li>Excellent interpersonal and communication skills - you excel in building new relationships and have the characteristics to thrive in a coaching and training role</li>
<li>Passion for innovation and improving care for patients - you bring exceptional enthusiasm to work every day</li>
<li>Self-starter with the ability to work independently while remaining highly accountable</li>
<li>Strong problem-solving skills and ability to adapt in real time</li>
<li>Highly motivated by performance and commission-based earning structures</li>
<li>Comfortable with extensive travel&mdash; mix of air travel and driving (miles will be reimbursed at the applicable IRS reimbursement rate)</li>
<li>An active driver's license in good standing is required</li>
<li>Must have reliable access to a major airport for regional travel</li>
</ul>
<p><b>Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.</b></p>
<p><b>
Salary Range: $72,000.00 - $90,000.00 USD + up to $20,000.00 OTI</b></p>
<p><b><i>
A word on Al-assisted candidate fraud &amp; deepfakes:</i></b> Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. <b>We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.</b></p></div>

Physical Therapy Field Customer Success Manager (Client Management I) - REMOTE

Saqan

<p>About Saqan:</p><p>Saqan is an innovative Real Estate Web Builder and SaaS CRM platform that empowers real estate professionals to build stunning websites, manage client relationships, and streamline property management processes with ease. We are expanding our team and looking for a driven and client-focused Technical Sales &amp; Client Success Manager to join us in Dubai.</p><p><b>About the Role</b></p><p>We are seeking a <b>Software Sales Executive / Pre-Sales Consultant</b> with strong knowledge of digital tools preferably in the real estate industry. Your goal is to <b>drive new sales, deliver compelling demos, and customise solutions based on client needs.</b> Experience selling CRM, SaaS, or digital marketing solutions is highly preferred.</p><p><b>Must-Have Skills:</b></p><ul><li>Proven <b>SaaS / Software Sales</b> experience &mdash; preferably in <b>CRM, marketing automation, or real estate solutions</b></li><li>Strong understanding of <b>real estate workflows</b> (lead management, listings, portals, sales teams, etc.)</li><li>Own the <b>full sales cycle</b> &mdash; from lead qualification to closing</li><li>Prepare proposals, RFP responses, and upsell opportunities</li><li>Provide market feedback to product and marketing teams</li></ul><p><b>Compensation Structure</b></p><ul><li><b>Basic Salary:</b> Competitive fixed base</li><li><b>Commission:</b> <b>Tiered commission structure based on monthly sales performance</b></li></ul><p>Job Type: Full-time</p>

Head of Sales - Saqan.ae - Real Estate Platform

Premier Inc.

<div></div><div>Business Development &amp; Customer Success Manager<div></div><div><br>
Region: New England<br>
<br>
What you will be doing:</div><div>
As a Business Development &amp; Client Success Manager, you will serve in a high-impact, field-based sales role responsible for driving growth across an assigned multi-state territory. You will lead both new member acquisition and the strategic management of existing client relationships within Premier&rsquo;s Group Purchasing Organization (GPO). Your focus markets will include senior living and behavioral health, in which senior living (1&ndash;10,000 beds) includes skilled nursing facilities, assisted living, independent living, memory care, active adult communities, and CCRCs. While behavioral health will focus more on inpatient behavioral health facilities, rehabilitation centers, and other residential care settings. In this role you will perform the following:</div><ul><li><div>
Drive territory growth by recruiting new members through a consultative, solutions-oriented sales approach.</div></li><li><div>
Own and expand relationships with existing members, identifying opportunities to increase contracted spend participation and broaden engagement across new categories and service lines.</div></li></ul><ul><li><div>
Serve as the primary relationship manager for executive-level stakeholders (C-suite, VP, and Director-level leaders), building trusted partnerships that influence long-term strategy and value realization.</div></li></ul><ul><li><div>
Deliver measurable value by aligning Premier&rsquo;s solutions to client business priorities, financial objectives, and operational challenges.</div></li></ul><ul><li><div>
Lead executive business reviews and strategic account planning sessions to ensure sustained satisfaction, retention, and growth.</div></li></ul><ul><li><div>
Proactively manage client performance, mitigate risk, and strengthen long-term partnerships through disciplined, consultative account management.</div></li></ul><div></div><div>
Key Responsibilities</div><div>
Responsibility #1 &ndash; 45%</div><div>
New Client Business Development</div><ul><li><div>
Drive consistent achievement and overperformance of sales targets by securing new clients via executing a comprehensive, multi-channel business development strategy, including targeted prospecting, outbound outreach, professional networking, LinkedIn engagement, industry conferences and trade shows, educational webinars, referral cultivation from members and supplier partners, and strategic re-engagement of inactive or lapsed accounts.</div></li><li><div>
Proactively collect, analyze, and synthesize market intelligence to identify new revenue opportunities, monitor industry trends, assess competitive dynamics, and uncover emerging growth segments aligned with organizational priorities.</div></li><li><div>
Develop and deliver tailored, value-driven presentations to prospective and existing members that clearly articulate the full value of the contract portfolio and service offerings, emphasizing measurable cost savings, operational efficiencies, and long-term strategic impact.</div></li><li><div>
Partner closely with internal implementation and operations teams to ensure seamless onboarding and contract activation, coordinating supplier and distributor relationships, resolving implementation issues, and conducting follow-up to confirm successful adoption and ongoing program effectiveness.</div></li></ul><div></div><div>
Responsibility #2 &ndash; 45%</div><div>
Account Management and Penetration</div><ul><li><div>
Acting as the primary point of contact, drive consistent achievement and overperformance of sales targets by conducing regular client business reviews (CBRs) &mdash;primarily in-person&mdash;with existing members to strengthen client satisfaction, retention, and growth by delivering strategic guidance, operational support, and measurable value across Premier/Innovatix value-added programs.</div></li><li><div>
Develop a deep understanding of each client&rsquo;s business model, operational goals, and purchasing needs to provide retention through thorough analysis of strategic savings opportunities using detailed purchase and utilization reports, identifying under-leveraged contracts, spend-shifting opportunities, and best practices to optimize procurement strategies. Follow up promptly on new and existing member paperwork, ensuring all documentation is accurate and complete, including the preparation and submission of member designation forms to streamline onboarding and contract activation.</div></li><li><div>
Work cross-functionally with the Implementation team to drive effective contract activation, facilitating vendor and distribution connections, addressing implementation challenges, and validating successful adoption of programs.</div></li><li><div>
Lead structured client recap and follow-up activities following Customer Business Reviews (CBRs), documenting key outcomes, action items, risks, and opportunities to ensure alignment, accountability, and forward momentum. Maintain accurate, up-to-date CRM records, including pipeline, at-risk accounts, and account activity, ensuring data integrity, visibility, and effective forecasting.</div></li></ul><div></div><div>
Responsibility #3 &ndash; 10%</div><div>
Administrative</div><ul><li><div>
Represent the organization at healthcare tradeshows, industry events, and internal meetings as needed, actively networking to generate new leads, staying informed on market trends, and sharing insights with the internal team.</div></li><li><div>
Submit and reconcile expenses in a timely and organized manner, adhering to company policies and maintaining accurate records for reporting and budget tracking.</div></li></ul><div><br>
Required Qualifications</div><div>
Work Experience:</div>
Years of Applicable Experience - 5 or more years<div>
Education:</div>
High School Diploma or GED (Required)<div></div><div><br>
Preferred Qualifications</div><div>
Skills:</div><ul><li><div>
Solution Selling: Working backwards from customer challenges to align Premier solutions</div></li><li><div>
Proven Sales Success: A track record of exceeding sales goals by both driving new business growth as well as penetration within existing members</div></li><li><div>
Results-Driven Mindset: A proactive, competitive attitude with a strong desire to succeed.</div></li><li><div>
CRM Proficiency: Experience using CRM systems to manage pipelines, track leads, and report results.</div></li><li><div>
Analytical Skills: Ability to analyze data, identify trends, and translate insights into actionable strategies.</div></li><li><div>
Executive level presentation: Ability to conduct high-level meeting for groups of C-suite board members</div></li><li><div>
Relationship Builder: Strong communication and presentation skills, with experience initiating contact and conducting sales calls.</div></li><li><div>
Industry Knowledge: Familiarity with Group Purchasing Organizations (GPOs), senior living establishments, food and/or medical-surgical distribution, and supply chain is strongly preferred.</div></li><li><div>
Preferred office location will include living within the specific market being serviced</div></li></ul><div></div><div>
Experience:</div><ul><li><div>
GPO account management and sales.</div></li><li><div>
Food service distribution or medical-surgical distribution.</div></li><li><div>
Procurement or operations experience in the senior living, healthcare, and/or behavioral health industry.</div></li></ul><div></div><div><br>
Additional Job Requirements:</div><ul><li><div>
Remain in a stationary position for prolonged periods of time</div></li><li><div>
Be adaptive and change priorities quickly; meet deadlines</div></li><li><div>
Attention to detail</div></li><li><div>
Operate computer programs and software</div></li><li><div>
Ability to communicate effectively with audiences in person and in electronic formats.</div></li><li><div>
Day-to-day contact with others (co-workers and/or the public)</div></li><li><div>
Making independent decisions</div></li><li><div>
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions</div></li></ul><br>
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Working Conditions: Remote<br>
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Travel Requirements: Travel 61-80% within the US<br>
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Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.<br>
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Premier&rsquo;s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier&rsquo;s internal salary range for this role is $90,000 - $150,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.<div><br>
Employees also receive access to the following benefits:</div><ul><li> Health, dental, vision, life and disability insurance</li><li> 401k retirement program</li><li> Paid time off</li><li> Participation in Premier&rsquo;s employee incentive plans</li><li> Tuition reimbursement and professional development opportunities</li></ul><div></div><div>
Premier at a glance:</div><ul><li><div>
Ranked #1 on Charlotte&rsquo;s Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)</div></li><li><div>
Named one of the World&rsquo;s Most Ethical Companies&reg; by Ethisphere&reg; Institute for the 16th year in a row</div></li><li><div>
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)</div></li><li><div>
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting</div></li></ul><div></div><div>
For a listing of all of our awards, please visit the <div>Awards and Recognition</div> section on our company website.</div><div></div><div>
Employees receive:</div><ul><li><div>
Perks and discounts</div></li><li><div>
Access to on-site and online exercise classes</div></li></ul><div></div><div>
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.</div><div><br>
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.<br>
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Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to <div>diversity_and_accommodations@premierinc.com</div> or contact Premier Recruiting at 704.816.5200.<br>
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Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier&rsquo;s <div>Privacy Policy</div>.</div></div>

Business Development & Customer Success Manager

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