client success manager

Visa

<div>
 
 Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
 
 
 
 
 Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Consultant, Client Success is a client-facing, individual contributor role serving as a Commercial &amp; Money Movement Solutions such as (Visa Direct, Visa Commercial Solutions &amp; Visa Government Solutions) subject matter expert accountable for supporting a portfolio of Visa clients. Partners with Account Team members in Client Services, Sales and Product to drive optimization of client performance in alignment with Visa&rsquo;s business agenda per Sales Account Plans and Client Services Client Success Plans. Participates in client advisory engagements to enable new capabilities and facilitate clients&rsquo; geographic expansion and product adoption.
 
 
 
 
 This role reports to a Director and is an exciting opportunity to be at the forefront of Visa&rsquo;s Client Success transformation, closely partnering with more senior Client Success Managers to allow clients to maximize their benefits realization and value from Visa products.
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide Visa Commercial &amp; Money Movement Solutions subject matter expertise and consultation to Visa clients and share insights with other Client Success team members to continually enhance the Client experience.
 </li>
 <li>
 Foster and sustain trusted partnerships with internal Account Team members by aligning on the forward-looking relationship strategy and optimization opportunities and executing against Client Success Plans.
 </li>
 <li>
 Leverage an understanding of Client operational goals and success metrics for their overall Visa product landscape to generate new Sales leads to solve identified Client pain points.
 </li>
 <li>
 Support periodic operational reviews with Clients and Visa stakeholders, incorporating input, comparison and client progress against product metrics.
 </li>
 <li>
 Act as an advocate for Clients through showcasing operational excellence by incorporating automated solutions to achieve efficiency and productivity operational improvements.
 </li>
 <li>
 Support implementation of new Visa products purchased by Clients by collaborating with key Client and Visa teams to expedite implementation readiness activities.
 </li>
 <li>
 Maintain strong relationships with Client Services and other cross-functional teams within Visa to provide subject matter expertise consultation as needed to optimize client performance.
 </li>
 <li>
 Support communication of new Visa Rules, essential mandates, Visa Business Enhancement Releases, and upcoming product changes related to ensure Client readiness and service compliance through delivering Client educational training.
 </li>
 </ul>
 
 This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. &ZeroWidthSpace;
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
 
 
 
 
 Preferred Qualifications:
 
 
 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
 
 
 Minimum of 5+ years experience in financial services, payment card, software or business consulting.
 
 
 Experience engaging with key stakeholders as clients.
 
 
 Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
 
 
 Technical proficiency in Visa Commercial Solutions.
 
 
 Technical aptitude with a proven ability to articulate technical terms or processes into business language.
 
 
 Interpersonal and consulting skills with proven abilities in influencing clients and stakeholders.
 
 
 Analytical aptitude and demonstrated track record of working with data to solve problems and provide recommendations.
 
 
 Ability to represent technical and business issues and solutions to key stakeholders.
 
 
 Self-starter with an ability to achieve results as part of an effective team (across countries), and to effectively prioritize and multi-task under deadlines.
 
 
 Experience in client relationship management, and able to set priorities, influence others, and manage client expectations.
 
 
 Proficiency with MS Office tools (e.g. MS Excel, PowerPoint, Word).
 
 
 
 
 
 
 Additional Information
 
 
 
 
 Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
 
 
 
</div>

Client Success Manager

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
The Consultant, Client Success is a client-facing, individual contributor role serving as a Commercial &amp; Money Movement Solutions such as (Visa Direct, Visa Commercial Solutions &amp; Visa Government Solutions) subject matter expert accountable for supporting a portfolio of Visa clients. Partners with Account Team members in Client Services, Sales and Product to drive optimization of client performance in alignment with Visa&rsquo;s business agenda per Sales Account Plans and Client Services Client Success Plans. Participates in client advisory engagements to enable new capabilities and facilitate clients&rsquo; geographic expansion and product adoption.
This role reports to a Director and is an exciting opportunity to be at the forefront of Visa&rsquo;s Client Success transformation, closely partnering with more senior Client Success Managers to allow clients to maximize their benefits realization and value from Visa products.
Responsibilities:<ul><li>
Provide Visa Commercial &amp; Money Movement Solutions subject matter expertise and consultation to Visa clients and share insights with other Client Success team members to continually enhance the Client experience.</li><li>
Foster and sustain trusted partnerships with internal Account Team members by aligning on the forward-looking relationship strategy and optimization opportunities and executing against Client Success Plans.</li><li>
Leverage an understanding of Client operational goals and success metrics for their overall Visa product landscape to generate new Sales leads to solve identified Client pain points.</li><li>
Support periodic operational reviews with Clients and Visa stakeholders, incorporating input, comparison and client progress against product metrics.</li><li>
Act as an advocate for Clients through showcasing operational excellence by incorporating automated solutions to achieve efficiency and productivity operational improvements.</li><li>
Support implementation of new Visa products purchased by Clients by collaborating with key Client and Visa teams to expedite implementation readiness activities.</li><li>
Maintain strong relationships with Client Services and other cross-functional teams within Visa to provide subject matter expertise consultation as needed to optimize client performance.</li><li>
Support communication of new Visa Rules, essential mandates, Visa Business Enhancement Releases, and upcoming product changes related to ensure Client readiness and service compliance through delivering Client educational training.</li></ul>
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 
 
 
Qualifications 
Basic Qualifications: 
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD 
 
Preferred Qualifications: 
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 
Minimum of 5+ years experience in financial services, payment card, software or business consulting. 
Experience engaging with key stakeholders as clients. 
Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise. 
Technical proficiency in Visa Commercial Solutions. 
Technical aptitude with a proven ability to articulate technical terms or processes into business language. 
Interpersonal and consulting skills with proven abilities in influencing clients and stakeholders. 
Analytical aptitude and demonstrated track record of working with data to solve problems and provide recommendations. 
Ability to represent technical and business issues and solutions to key stakeholders. 
Self-starter with an ability to achieve results as part of an effective team (across countries), and to effectively prioritize and multi-task under deadlines. 
Experience in client relationship management, and able to set priorities, influence others, and manage client expectations. 
Proficiency with MS Office tools (e.g. MS Excel, PowerPoint, Word). 
Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Aoka

<div>Aoka is a third-party municipal services provider supporting federal, state, and local governments with code compliance, inspections, and consulting services. We specialize in delivering efficient solutions for building safety, housing standards, and regulatory compliance. Our proprietary platform, VertexPlans, streamlines plan reviews, field inspections, reporting, and communication to ensure faster turnaround times and improved service to our clients. 
 
We&rsquo;re looking for an experienced Senior Client Success Manager to join our team. This role is only open to candidates with 7+ years of direct Client Success / Customer Success or Account Management experience. (Applications without this will not be considered.) 
 
Qualifications:<ul><li>
Bachelor&rsquo;s degree required</li><li>
Some prior sales experience is required</li><li>
Must have 7+ years of Client Success Manager or Account Manager</li><li>
Ability to build trust and strong relationships with clients</li><li>
Skilled in sales, upselling, and negotiation</li></ul><h3 class="jobSectionHeader">
Responsibilities:</h3><ul><li>
Build and maintain strong, long-lasting client relationships as the primary point of contact</li><li>
Onboard new clients and ensure their smooth integration with company services</li><li>
Identify and pursue opportunities for upselling and cross-selling to grow accounts</li><li>
Collaborate with internal teams to coordinate project delivery and meet client expectations</li><li>
Monitor project progress and provide regular updates to clients and stakeholders</li><li>
Prepare and analyze reports on client performance, revenue, and account growth</li><li>
Advocate for client needs within the company to improve products and services</li><li>
Negotiate contracts, manage renewals, and ensure compliance with agreements</li><li>
Travel up to 50% to meet with clients and attend meetings as required</li></ul><h3 class="jobSectionHeader">
Compensation &amp; Benefits:</h3><ul><li>
Total compensation up to $100,000 annual</li><li>
Health, Dental, and Vision Insurance coverage</li><li>
Retirement plan with a 5% company match</li><li>
12 paid holidays per year</li><li>
Unlimited Paid Time Off (PTO) &mdash; restrictions apply</li><li>
Company-provided vehicle for business use</li></ul>
Apply now to Join our Growing Team!
Aoka is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
PRgipZKvpe</div>

Senior Client Success Manager

WINGSKYLINE TECHNOLOGIES

We&rsquo;re Hiring: Senior Business Analyst / Client Success Manager Company: Wingskyline Technologies Pvt. Ltd. Industry: IT Product-Based Software Development Employment Type: Full-Time Location: Hyderabad, India Experience: 9&ndash;12+ Years (Senior Level) Open Positions: 2 Start Date: 2 WeeksAbout Wingskyline Wingskyline Technologies is a product-focused software organization building scalable, mobile-first and enterprise-grade digital platforms.About the Role We are looking for a Senior Business Analyst / Client Success Manager to serve as a strategic bridge between product teams and business stakeholders. This role combines deep requirement analysis with client success ownership, ensuring products are delivered with clarity, alignment, and sustained value.Key Responsibilities Partner with product, engineering, and business stakeholders to define, document, and prioritize requirements for enterprise-grade mobile and digital platforms Translate business needs into clear functional specifications, user stories, workflows, wireframes, and process flows Own client onboarding, engagement, and retention initiatives aligned with product delivery and roadmap milestones Lead discovery workshops, requirement grooming sessions, and ongoing feedback loops Create and manage product backlogs, roadmaps, and acceptance criteria in Agile/Scrum environments Act as the voice of the customer, ensuring usability, value delivery, and intuitive product experiences Facilitate effective communication between stakeholders and development teams to drive timely, high-quality releases Track and analyze performance metrics, project health, and outcomes to support continuous improvement Build and present dashboards, reports, and insights highlighting KPIs and progress Support post-launch initiatives including feedback analysis, enhancement planning, and success measurementRequired Qualifications 9&ndash;12+ years of experience in business analysis, product ownership, or client-facing roles within product-driven organizations Strong experience gathering, analyzing, and documenting complex business requirements in mobile or digital product environments Solid understanding of Agile methodologies (Scrum, Kanban) and related practices Hands-on experience with tools such as Jira, Confluence, Figma, Miro, or similar Good understanding of mobile application lifecycle and app-store ecosystems Strong analytical mindset with a data-driven approach to decision-making Excellent communication and presentation skills with the ability to translate between business and technical teams Experience with KPIs, budget tracking, forecasting, and reporting Familiarity with UML, BPMN, wireframing, and mockup tools Ability to manage multiple priorities in fast-paced, high-growth environmentsJob Types: Full-time, PermanentBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Senior Business Analyst / Client Success Manager

Full Circle

Department: Client Success Team Reports To: Key Account Manager Location: Remote, CST Compensation: Up to $1500 USD/monthAbout Full Circle AgencyFounded by Ken Freeman, with Nick Shucet as CEO and Partner, Full Circle Agency manages Amazon businesses across 15 countries with nearly 100 team members. We partner with brands like Ridge Wallets, HexClad, The Woobles, and BK Beauty.Our values: integrity, transparency, client success, and relentless accountability.We've also built FC Insights - our proprietary software platform that gives you ASIN-level profitability tracking, competitive intelligence, and data most agencies can only dream of. You'll have tools that make you unstoppable.This Role Is NOT For You If:❌ You wait for others to solve problems ❌ You make excuses when metrics miss targets ❌ You blame Amazon, clients, or teammates when things go wrong ❌ You need constant hand-holding or get defensive with feedback ❌ You think &quot;that's not my job.&quot;This Role IS For You If:✅ You take radical ownership of your accounts' success - no excuses ✅ You see obstacles as puzzles to solve, not reasons things can't be done ✅ You keep score and are motivated by hitting (and beating) targets ✅ You believe feedback makes you better, not defensive ✅ You understand high-performing teams require high-performing individuals ✅ You want to control outcomes through preparation, strategy, and executionWhat Success Looks LikeIn your first 90 days, you will:<ul><li>Manage 3-5 client accounts generating $50K-$500K/month on Amazon (your KAM owns the P&amp;L, you execute the strategy)</li><li>Lead your POD - coordinating PPC specialists, content creators, and supply chain coordinators to deliver results</li><li>Maintain a client retention rate of 95%+</li><li>Identify and execute at least 2 growth opportunities per account per quarter</li><li>Communicate proactively with clients (they never have to chase you)</li><li>Collaborate seamlessly with your POD and cross-functional teams to hit account goals</li></ul>You'll be measured on: Revenue growth, ACOS efficiency, client satisfaction scores, retention rate, POD performance, and the proactive solutions you bring to weekly account reviews.Your ResponsibilitiesAccount Execution &amp; POD Leadership<ul><li>Execute the growth strategy set by your Key Account Manager</li><li>Manage and coordinate your POD - ensuring PPC, content, and operations specialists are aligned and executing on time</li><li>Drive revenue growth, advertising efficiency, and profitability across your accounts</li><li>When something goes wrong, you fix it - no finger-pointing at Amazon's algorithm, the client, or other teams</li><li>Use FC Insights to monitor ASIN-level profitability and make data-driven decisions in real-time</li><li>Hold your POD accountable to deadlines and quality standards</li></ul>Product Launches Built on Research, Not Hope<ul><li>Lead new product launches with deep keyword research, competitive positioning, and strategic pricing</li><li>Conduct thorough profitability analysis before launch using FC Insights and market data</li><li>Project revenue potential, competitive landscape, and unit economics - then execute against that plan</li><li>Coordinate with your POD to ensure all launch elements (content, ads, inventory) are ready and executed flawlessly</li><li>Your launches should be calculated moves, not shots in the dark</li></ul>Client Communication (Proactive, Not Reactive)<ul><li>Clients should feel like you're 3 steps ahead, not scrambling to catch up</li><li>Weekly performance updates with insights, not just data dumps</li><li>Identify problems before clients do, present solutions alongside them</li><li>You're the primary point of contact - own the relationship</li></ul>Cross-Functional Collaboration &amp; POD Coordination<ul><li>Direct your POD's PPC specialist to optimize ad spend and hit ROAS targets</li><li>Coordinate with Supply Chain to prevent stockouts (because OOS kills momentum)</li><li>Work with your POD's content team to improve conversion rates through A+ content, images, copy</li><li>Ensure seamless communication and execution across all POD members</li></ul>Reporting That Drives Decisions<ul><li>Submit detailed weekly/monthly reports showing what's working, what's not, and what you're doing about it</li><li>Leverage FC Insights dashboards to show ASIN profitability, trend analysis, and competitive shifts</li><li>Use data to tell a story: &quot;Sales dropped 15% because of X, here's the 3-step plan to recover by next week&quot;</li><li>Report on POD performance and how you're optimizing team execution</li></ul>Requirements (Non-Negotiable)Experience<ul><li>3-5 years managing Amazon Seller Central or Vendor Central accounts</li><li>Proven track record: Share specific results you've driven (revenue growth %, ACOS improvements, successful launches)</li><li>Experience in Account Management, Brand Management, Category Management, or Client Success for Amazon brands</li><li>Experience coordinating or leading cross-functional teams preferred</li></ul>Amazon Expertise<ul><li>Deep knowledge of Amazon Seller Central/Vendor Central</li><li>Experience with product launches, keyword research, competitor analysis</li><li>Understanding of Amazon advertising (PPC, DSP preferred)</li><li>Know how to read and act on Amazon's data (not just look at it)</li><li>Bonus: Experience with profitability analytics tools or Amazon data platforms</li></ul>Mindset (This Matters More Than Your Resume)<ul><li>Ownership mentality: You control what you can control, and you find ways to control more</li><li>Solutions-focused: Problems are just unfinished solutions</li><li>Coachable: You seek feedback and apply it immediately</li><li>Team player with individual accountability: We win together, but you own your execution</li><li>Results-driven: You're motivated by scorecards, metrics, and hitting targets</li><li>Leadership without authority: You can get people to perform without being their direct manager</li></ul>Communication &amp; Availability<ul><li>Excellent English (written and verbal) - you'll communicate directly with US-based clients</li><li>Full-time availability: 40 hrs/week in CST timezone</li><li>Comfortable on video calls, Slack, and written communication</li><li>Able to lead meetings, delegate tasks, and follow up on commitments</li></ul>Examples of Real Results We've Driven for Clients<ul><li>Beauty brand: $0 to $1,000,000 in 56 days</li><li>Medical Supplies &amp; Equipment: $0 to $500K in less than 120 days</li><li>Health &amp; Wellness brand: $120K/month to $340K/month in 6 months (183% growth)</li><li>Home goods client: Reduced ACOS from 42% to 28% while increasing revenue 31%</li><li>Supplement brand recovery: Restored $200K/month in revenue within 3 weeks after hijacker attack</li></ul>Your job is to create stories like these for your accounts.Why Join Full Circle Agency?Competitive Compensation &amp; Flexibility<ul><li>Salary: Up to $1500 USD/month</li><li>Remote: Work from anywhere in CST-aligned timezone</li><li>Professional Development: Learn from a team managing 40+ brands and $150M+ in Amazon sales</li></ul>Tools That Give You an Unfair Advantage<ul><li>Access to FC Insights, our proprietary software platform for ASIN-level profitability tracking</li><li>Real-time competitive intelligence and market data</li><li>Technology stack that puts you ahead of 95% of Amazon managers</li><li>POD structure that gives you dedicated specialists (you're not doing this alone)</li></ul>High-Performance Culture<ul><li>Work with people who care about winning, not making excuses</li><li>Growth Opportunity: Top performers move into Key Account Manager and leadership roles</li><li>Team that celebrates solutions, not complaints</li><li>Work within a structured POD system with clear accountability</li></ul>Application Process<ul><li>Complete the assessment (Approx 32 minutes) - we use this to see how you think</li><li>1-2 rounds of interviews where we'll dig into your Amazon results and how you approach problems</li><li>Be ready to share specific examples of accounts you've managed and results you've driven</li></ul>One Last ThingWe're looking for someone who wants to be the best, not just good enough. If you're energized by accountability, motivated by metrics, and believe great teams are built on individual excellence - we want to talk to you.If you're looking for a place to coast or make excuses, this isn't it.Full Circle Agency is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Ready to own your outcomes? Apply nowJob Type: Full-timePay: Rs350,000.00 - Rs450,000.00 per monthWork Location: Remote

Amazon Brand Manager - Client Success Manager

Full Circle Agency

<div>
 
 Department:
 
 Client Success Team
 
 
 
 Reports To:
 
 Key Account Manager
 
 
 
 Location:
 
 Remote, CST
 
 
 
 Compensation:
 
 Up to $2,000 USD/month
 
 
 
 About Full Circle Agency
 
 
 
 Founded by Ken Freeman, with Nick Shucet as CEO and Partner, Full Circle Agency manages Amazon businesses across 15 countries with nearly 100 team members. We partner with brands like Ridge Wallets, HexClad, The Woobles, and BK Beauty.
 
 
 Our values: integrity, transparency, client success, and
 
 relentless accountability
 
 .
 
 
 We've also built
 
 FC Insights
 
 - our proprietary software platform that gives you ASIN-level profitability tracking, competitive intelligence, and data most agencies can only dream of. You'll have tools that make you unstoppable.
 
 
 
 This Role Is NOT For You If:
 
 
 
 You wait for others to solve problems
 
 
 You make excuses when metrics miss targets
 
 
 You blame Amazon, clients, or teammates when things go wrong
 
 
 You need constant hand-holding or get defensive with feedback
 
 
 You think "that's not my job."
 
 
 
 This Role IS For You If:
 
 
 
 You take
 
 radical ownership
 
 of your accounts' success - no excuses
 
 
 You see obstacles as puzzles to solve, not reasons things can't be done
 
 
 You keep score and are motivated by hitting (and beating) targets
 
 
 You believe feedback makes you better, not defensive
 
 
 You understand high-performing teams require high-performing individuals
 
 
 You want to control outcomes through preparation, strategy, and execution
 
 
 
 What Success Looks Like
 
 
 
 In your first 90 days, you will:
 
 
 <ul>
 <li>
 Manage 3-5 client accounts generating $50K-$500K/month on Amazon (your KAM owns the P&amp;L, you execute the strategy)
 </li>
 <li>
 Lead your POD - coordinating PPC specialists, content creators, and supply chain coordinators to deliver results
 </li>
 <li>
 Maintain a client retention rate of 95%+
 </li>
 <li>
 Identify and execute at least 2 growth opportunities per account per quarter
 </li>
 <li>
 Communicate proactively with clients (they never have to chase you)
 </li>
 <li>
 Collaborate seamlessly with your POD and cross-functional teams to hit account goals
 
 
 
 </li>
 </ul>
 
 You'll be measured on:
 
 Revenue growth, ACOS efficiency, client satisfaction scores, retention rate, POD performance, and the proactive solutions you bring to weekly account reviews.
 
 
 
 Your Responsibilities
 
 
 
 
 Account Execution &amp; POD Leadership
 
 
 
 <ul>
 <li>
 Execute the growth strategy set by your Key Account Manager
 </li>
 <li>
 Manage and coordinate your POD - ensuring PPC, content, and operations specialists are aligned and executing on time
 </li>
 <li>
 Drive revenue growth, advertising efficiency, and profitability across your accounts
 </li>
 <li>
 When something goes wrong, you fix it - no finger-pointing at Amazon's algorithm, the client, or other teams
 </li>
 <li>
 Use FC Insights to monitor ASIN-level profitability and make data-driven decisions in real-time
 </li>
 <li>
 Hold your POD accountable to deadlines and quality standards
 
 
 
 </li>
 </ul>
 
 Product Launches Built on Research, Not Hope
 
 
 
 <ul>
 <li>
 Lead new product launches with deep keyword research, competitive positioning, and strategic pricing
 </li>
 <li>
 Conduct thorough profitability analysis before launch using FC Insights and market data
 </li>
 <li>
 Project revenue potential, competitive landscape, and unit economics - then execute against that plan
 </li>
 <li>
 Coordinate with your POD to ensure all launch elements (content, ads, inventory) are ready and executed flawlessly
 </li>
 <li>
 Your launches should be calculated moves, not shots in the dark
 
 
 
 </li>
 </ul>
 
 Client Communication (Proactive, Not Reactive)
 
 
 
 <ul>
 <li>
 Clients should feel like you're 3 steps ahead, not scrambling to catch up
 </li>
 <li>
 Weekly performance updates with insights, not just data dumps
 </li>
 <li>
 Identify problems before clients do, present solutions alongside them
 </li>
 <li>
 You're the primary point of contact - own the relationship
 
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration &amp; POD Coordination
 
 
 
 <ul>
 <li>
 Direct your POD's PPC specialist to optimize ad spend and hit ROAS targets
 </li>
 <li>
 Coordinate with Supply Chain to prevent stockouts (because OOS kills momentum)
 </li>
 <li>
 Work with your POD's content team to improve conversion rates through A+ content, images, copy
 </li>
 <li>
 Ensure seamless communication and execution across all POD members
 
 
 
 </li>
 </ul>
 
 Reporting That Drives Decisions
 
 
 
 <ul>
 <li>
 Submit detailed weekly/monthly reports showing what's working, what's not, and what you're doing about it
 </li>
 <li>
 Leverage FC Insights dashboards to show ASIN profitability, trend analysis, and competitive shifts
 </li>
 <li>
 Use data to tell a story: "Sales dropped 15% because of X, here's the 3-step plan to recover by next week"
 </li>
 <li>
 Report on POD performance and how you're optimizing team execution
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Requirements (Non-Negotiable)
 
 
 
 <ul>
 <li>
 3-5 years managing Amazon Seller Central or Vendor Central accounts
 </li>
 <li>
 Proven track record: Share specific results you've driven (revenue growth %, ACOS improvements, successful launches)
 </li>
 <li>
 Experience in Account Management, Brand Management, Category Management, or Client Success for Amazon brands
 </li>
 <li>
 Experience coordinating or leading cross-functional teams preferred
 
 
 
 </li>
 </ul>
 
 Amazon Expertise
 
 
 
 <ul>
 <li>
 Deep knowledge of Amazon Seller Central/Vendor Central
 </li>
 <li>
 Experience with product launches, keyword research, competitor analysis
 </li>
 <li>
 Understanding of Amazon advertising (PPC, DSP preferred)
 </li>
 <li>
 Know how to read and act on Amazon's data (not just look at it)
 </li>
 <li>
 Bonus: Experience with profitability analytics tools or Amazon data platforms
 
 
 
 </li>
 </ul>
 
 Mindset (This Matters More Than Your Resume)
 
 
 
 <ul>
 <li>
 Ownership mentality: You control what you can control, and you find ways to control more
 </li>
 <li>
 Solutions-focused: Problems are just unfinished solutions
 </li>
 <li>
 Coachable: You seek feedback and apply it immediately
 </li>
 <li>
 Team player with individual accountability: We win together, but you own your execution
 </li>
 <li>
 Results-driven: You're motivated by scorecards, metrics, and hitting targets
 </li>
 <li>
 Leadership without authority: You can get people to perform without being their direct manager
 
 
 
 </li>
 </ul>
 
 Communication &amp; Availability
 
 
 
 <ul>
 <li>
 Excellent English (written and verbal) - you'll communicate directly with US-based clients
 </li>
 <li>
 Full-time availability: 40 hrs/week in CST timezone
 </li>
 <li>
 Comfortable on video calls, Slack, and written communication
 </li>
 <li>
 Able to lead meetings, delegate tasks, and follow up on commitments
 
 
 
 </li>
 </ul>
 
 Examples of Real Results We've Driven for Clients
 
 
 
 <ul>
 <li>
 Beauty brand: $0 to $1,000,000 in 56 days
 </li>
 <li>
 Medical Supplies &amp; Equipment: $0 to $500K in less than 120 days
 </li>
 <li>
 Health &amp; Wellness brand: $120K/month to $340K/month in 6 months (183% growth)
 </li>
 <li>
 Home goods client: Reduced ACOS from 42% to 28% while increasing revenue 31%
 </li>
 <li>
 Supplement brand recovery: Restored $200K/month in revenue within 3 weeks after hijacker attack
 
 
 
 </li>
 </ul>
 
 Your job is to create stories like these for your accounts.
 
 
 
 
 Why Join Full Circle Agency?
 
 
 
 
 Competitive Compensation &amp; Flexibility
 
 
 
 <ul>
 <li>
 Salary: Up to $2,000 USD/month
 </li>
 <li>
 Remote: Work from anywhere in CST-aligned timezone
 </li>
 <li>
 Professional Development: Learn from a team managing 40+ brands and $150M+ in Amazon sales
 
 
 
 </li>
 </ul>
 
 Tools That Give You an Unfair Advantage
 
 
 
 <ul>
 <li>
 Access to FC Insights, our proprietary software platform for ASIN-level profitability tracking
 </li>
 <li>
 Real-time competitive intelligence and market data
 </li>
 <li>
 Technology stack that puts you ahead of 95% of Amazon managers
 </li>
 <li>
 POD structure that gives you dedicated specialists (you're not doing this alone)
 
 
 
 </li>
 </ul>
 
 High-Performance Culture
 
 
 
 <ul>
 <li>
 Work with people who care about winning, not making excuses
 </li>
 <li>
 Growth Opportunity: Top performers move into Key Account Manager and leadership roles
 </li>
 <li>
 Team that celebrates solutions, not complaints
 </li>
 <li>
 Work within a structured POD system with clear accountability
 
 
 
 </li>
 </ul>
 
 Application Process
 
 
 
 <ul>
 <li>
 Complete the assessment (Approx 32 minutes) - we use this to see how you think
 </li>
 <li>
 1-2 rounds of interviews where we'll dig into your Amazon results and how you approach problems
 </li>
 <li>
 Be ready to share specific examples of accounts you've managed and results you've driven
 
 
 
 </li>
 </ul>
 
 One Last Thing
 
 
 
 We're looking for someone who wants to be
 
 the best
 
 , not just good enough. If you're energized by accountability, motivated by metrics, and believe great teams are built on individual excellence - we want to talk to you.
 
 
 If you're looking for a place to coast or make excuses, this isn't it.
 
 
 
 Full Circle Agency is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 Ready to own your outcomes? Apply now
 
</div>

true

⭐ Client Success &amp; Compliance ManagerFull-Time | In-Person | Greeley, COTrue Safety Services is a fast-growing safety training company, CDL school, and compliance provider proudly serving Colorado. We are expanding our services to include Drug &amp; Alcohol Testing and DOT Physicals, and we are looking for a highly organized, friendly, and detail-oriented professional to join our team.This is a client-facing, in-person role that plays a central part in delivering an exceptional customer experience. If you love helping people, thrive in a busy environment, and want to be part of a purpose-driven team, we want to meet you.⭐ Position OverviewThe Client Success &amp; Compliance Manager ensures a smooth, high-quality experience for all True Safety customers&mdash;CDL students, safety training clients, and companies using our drug &amp; alcohol testing services. This role blends customer service, scheduling, compliance management, and light HR/administrative support.You will be the warm, organized, dependable presence that keeps our programs running smoothly every day.⭐ Key ResponsibilitiesDrug &amp; Alcohol Testing Program Management<ul><li>Serve as the main point of contact for all testing clients</li><li>Perform collections (urine drug screens &amp; breath alcohol testing)</li><li>Maintain compliance for each company&rsquo;s testing program</li><li>Manage consortium enrollments, tracking, and reporting</li><li>Coordinate random tests, post-accidents, and follow-ups</li><li>Ensure fast, clear communication with clients</li></ul>DOT Physicals Coordination<ul><li>Schedule physicals and manage provider availability</li><li>Handle reminders, intake paperwork, and digital files</li><li>Provide a positive front-office experience for patients</li></ul>CDL Program Coordination<ul><li>Guide CDL students from enrollment through graduation</li><li>Provide weekly check-ins and student support</li><li>Schedule classes, testing, and behind-the-wheel training</li><li>Maintain state-required records and compliance</li></ul>Safety Training Coordination<ul><li>Schedule classes and communicate with instructors</li><li>Send confirmations, reminders, and follow-ups</li><li>Prepare rosters, certificates, and class materials</li></ul>Compliance Platform Management<ul><li>Manage and maintain 30+ ISNetworld &amp; Veriforce accounts</li><li>Upload required documentation and track client compliance</li><li>Communicate with HSE managers and update safety programs as needed</li></ul>Office &amp; HR Support<ul><li>Answer True Safety phone calls with professionalism &amp; warmth</li><li>Assist with new hire onboarding and benefits enrollment</li><li>Maintain organized digital and physical files</li><li>Provide a friendly, welcoming office environment</li></ul>⭐ Qualifications<ul><li>Bilingual preferred</li><li>Strong customer service or front-office experience</li><li>Excellent communication skills (verbal &amp; written)</li><li>Highly organized and detail-oriented</li><li>Ability to manage multiple priorities at once</li><li>Tech-savvy (Google Drive, spreadsheets, online portals)</li><li>Experience with compliance platforms (ISNetworld/Veriforce) is a plus</li><li>Experience in medical office, testing facility, HR, CDL school, or safety industry is a plus</li><li>Must be comfortable working in-person Monday&ndash;Friday</li></ul>⭐ Compensation &amp; Benefits<ul><li>$20-24/hr depending on experience</li><li>Performance-based bonuses</li><li>Paid training</li><li>PTO &amp; paid holidays</li><li>Opportunity for growth as True Safety expands</li><li>A positive, supportive, purpose-driven team culture</li></ul>⭐ About True Safety ServicesTrue Safety is a Colorado-based safety training, CDL school, and compliance firm dedicated to protecting people and protecting companies. We partner with construction, oil &amp; gas, transportation, municipalities, and blue-collar industries across the state.Our team is driven by service, professionalism, and helping people build better, safer careers.⭐ How to ApplyPlease submit your resume on Indeed or email it directly to support@truesafetyservices.com and a brief note about why this role excites you. We look forward to meeting you! See more of us at truesafetyservices.com and @truesafety on all social media.Job Type: Full-timePay: $20.00 - $24.00 per hourExpected hours: 40 &ndash; 50 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

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