client success specialist

Credible

<div><div>Who is Credible?

Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance &mdash; all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels.</div>

About the Role: 


As a member of Credible's Client Success Team, you're enthusiastic about solving problems and answering questions. Using active listening skills and asking probing questions, you provide all the relevant information so that our customers can make informed decisions for their financial future. You'll respond to customer inquiries and tech support requests by phone, live chat, and email about our product verticals. These include Private Student Loans, Student Loan Refinancing, Personal Loans, and Credit Card offerings as well as our Mortgage Refinance, Home Purchase, and Insurance offerings. Through helping our customers use our service you'll learn the ins and outs of Credible and prepare yourself to grow into a critical member of the Credible team. 

<ul>
<li>Compensation: $20.00 per hours</li>
<li>Schedule: Customer Success is open 6 days a week, weekend and/or evening hours may be required.</li></ul> 


THIS ROLE CAN ONLY SIT IN NORTH CAROLINA 


Responsibilities: 

<ul>
<li>Respond to a high volume of inbound client inquiries coming in by phone, live chat, and email</li>
<li>Complete outbound calling campaigns to help clients move forward with their loan request</li>
<li>Identify client needs and help clients use specific site features</li>
<li>Identify trends impacting agent and client experience and communicate issues to Client Success Management</li>
<li>Have the opportunity to share your thoughts, opinions, and insights with leadership</li>
<li>Assist other team members with questions/issues they may have through internal team communication</li>
<li>Perform other outlined projects, initiatives, and responsibilities as assigned by your supervisor</li></ul> 


Education and Experience: 

<ul>
<li>A Bachelor's degree (preferred, but experience may be considered in place of a degree)</li>
<li>1-3 years of customer service experience, ideally in a high-volume call center environment</li>
<li>Experience using CRM tools, like Salesforce (preferred)</li>
<li>Highly proficient in basic computer software and navigation; including SaaS applications</li></ul> 


Nice to Have: 

<ul>
<li>Patient, courteous, energetic, and empathetic; both on the phone and in writing</li>
<li>Customer-focused; you understand what makes people tick and you want to help them succeed</li>
<li>Good at spotting patterns; you notice when a lot of people are running into similar issues and you are excited to help us make that problem disappear</li>
<li>Problem Solver; you enjoy troubleshooting and investigating client issues, using critical thinking skills and resources to develop solutions</li>
<li>Team Oriented; you work well with others and enjoy being part of a larger team, helping and supporting others</li></ul> 


Credible is open to hiring candidates in the following locations: North Carolina
<div><div>
Why work at Credible?</div>
<div>
We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance.

We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.
<div>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.</div></div></div></div>

Client Success Specialist

Alera Group

<div>Overview:

Alera Group is looking for an Employee Benefits Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team &ndash; joining us may be the perfect fit for you! This role could be located in Appleton, Green Bay or Milwaukee 
Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients&rsquo; success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Responsibilities:
<ul><li>Manage client and carrier relationships by providing ongoing communication, resolving service and claims issues, delivering benefit education, and supporting premium and carrier matters</li><li>
Lead implementation for new and existing accounts, including carrier RFPs, plan setup, presentations, compliance education, system configuration, and training HR teams on new benefit offerings</li><li>
Partner closely with sales agents, Corporate Benefits Specialists, and internal teams to drive client satisfaction, retention, strategic planning, and identification of value‑added opportunities</li></ul>
Qualifications: 
<div></div><ul><li>
Demonstrate professionalism and integrity by adhering to company and client values, meeting commitments, and performing all essential duties with honesty and accountability</li><li>
Associate&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>
2+ years of related experience (or equivalent combination); insurance agency, sales, and employee benefits experience preferred</li><li>
Proficient in Microsoft Word, Excel, Outlook, and internet navigation; state insurance license required, with SHRM (CP/SCP), PHR, and CEBS certifications preferred</li></ul> 
<div></div>
Additional Information:

This is a hybrid role. 
Base salary range is $80,000 to $90,000 per year. 
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. 
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.<div> 
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.</div><div></div><div> 
#LI-KL1</div><div>
#LI-Onsite</div></div>

Client Success Specialist (Account Manager)

Brix

Customer Success SpecialistEnzo Dialer | Remote (Work from Home)About Enzo DialerAt Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.The Role: What You&rsquo;ll Do<ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul>Remote Work RequirementsTo be successful in this remote role, you must have:<ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul>Additional Details<ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul>Job Type: Full-timePay: E&pound;150.00 - E&pound;250.00 per hourExperience:<ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer success specialist

Quality Resource Pvt Ltd

<div>
 
 Quality Resource Private Limited a Multinational Digital Marketing Company
 
 enables organizations of all sizes to manage their Digital Marketing needs through SEO, Landing pages, Reviews and Reputation Management, PPC, Website Optimization, Social Media, Web and Mobile Apps development.
 
 
 We&rsquo;re currently looking for
 
 Customer Success Specialist (Night Shift
 
 ) in our
 
 Lahore office
 
 . This is a pure prospecting role,
 
 Managing Outbound calling, Customer Retention, Customer Activation and Upselling
 
 to the prospective clients. Successful candidates must be Social, Analytical, possess an aptitude for learning and using new software and be able to communicate clearly and effectively. The ideal
 
 Customer Success Specialist
 
 should engage with customers, maximize value, and create strategies to grow our customer base.
 
 
 
 Salary Slab:
 
 Rs. 100,000 to Rs 150,000 base pay plus incentives.
 
 
 
 Office location:
 
 Main Boulevard Gulberg, Lahore.
 
 
 
 Work Hours:
 
 6:00 PM to 3:00 AM. (Monday &ndash; Friday)
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and manage client portfolios.
 </li>
 <li>
 Sustain business growth and profitability by maximizing value through upsell.
 </li>
 <li>
 Analyze customer data to improve customer experience.
 </li>
 <li>
 Hold product demonstrations for customers.
 </li>
 <li>
 Improve onboarding processes.
 </li>
 <li>
 Evaluate and improve tutorials and other communication infrastructure.
 </li>
 <li>
 Mediate between clients and the organization.
 </li>
 <li>
 Handle and resolve customer requests and complaints.
 </li>
 <li>
 Minimize customer churn.
 </li>
 <li>
 Aid in product design and product development.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 2+ years proven experience in customer success/service/sales or Communications or Bachelors Degree.
 </li>
 <li>
 Highly organized and able to multitask. Self-driven and proactive nature.
 </li>
 <li>
 Excellent communication and interpersonal skills. Demonstrate leadership qualities.
 </li>
 <li>
 High computer literacy and ability to learn new software.
 </li>
 <li>
 Knowledge of customer success processes. Experience in document creation.
 </li>
 <li>
 Patient and active listener. Passion for sales
 </li>
 <li>
 Experience utilizing CRM systems, and Microsoft office.
 </li>
 <li>
 1+years of successful revenue-based sales experience.
 </li>
 <li>
 Working understanding of data protection technologies.
 
 
 </li>
 </ul>
 
 Why work with us?
 
 
 
 <ul>
 <li>
 Quality Resource Pvt. Ltd. means collaborating with dedicated professionals with a passion for Sales and technology.
 </li>
 <li>
 When we see something that could be improved, we get to work inventing the solution.
 </li>
 <li>
 Our people demonstrate our winning culture through positive and meaningful relationships.
 </li>
 <li>
 We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
 </li>
 <li>
 Our team members&rsquo; health and wellness is our priority as well as rewarding them for their hard work.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 EOBI.
 </li>
 <li>
 Gratuity.
 </li>
 <li>
 Medical insurance.
 </li>
 <li>
 Free Parking.
 </li>
 <li>
 Subsidized Food Facility.
 </li>
 <li>
 Annual Bonus.
 </li>
 <li>
 Annual Paid Leaves.
 </li>
 <li>
 Drop Facility
 </li>
 </ul>
</div>

Customer Success Specialist

Taboola

<div>
 
 Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work&reg; Certified employer!
 
 
 
 Note internally this role will be called Content Success Specialist.
 
 
 We are seeking a proactive, analytical, and detail-oriented Content Success Specialist to join our Global Content Review Team. This role is a critical partner to our advertisers and their Account Managers, sitting at the intersection of policy, performance, and creative strategy.
 
 
 In this role, you won't just react to problems&mdash;you'll prevent them. You will deeply understand a portfolio of advertiser accounts, continuously monitor their content performance data, and provide strategic, actionable guidance to improve creative approval rates and overall campaign health. You will be the subject-matter expert on content compliance, helping advertisers clients and our internal Account Managers navigate policies to achieve their business goals without friction.
 
 
 
 To Thrive In This Role, You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 1+ years of experience in a client-facing role (e.g., Account Management, Client Success, Ad Operations) with direct client communication.
 </li>
 <li>
 Strong understanding of content moderation and platform policies.
 </li>
 <li>
 Ability to interpret performance data and use it to drive decisions.
 </li>
 <li>
 Proficiency in using BI tools, spreadsheets, and internal reporting tools.
 </li>
 <li>
 A proactive, results-oriented attitude with a hands-on approach to work.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Ability to work with global teams/ a remote supervisor.
 
 
 </li>
 </ul>
 
 Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in ad tech, creative optimization, or content compliance
 
 
 </li>
 </ul>
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Provide actionable, data-driven recommendations to improve creative approval and performance for a dedicated portfolio of key advertiser accounts.
 </li>
 <li>
 Monitor dashboards daily to proactively identify risks and performance, surfacing issues before they escalate and uncover opportunities for creative optimization.
 </li>
 <li>
 Analyze content performance data to identify performance trends and suggest refresh strategies that align with platform policies and business goals.
 </li>
 <li>
 Serve as the subject-matter expert linking Policy and Account Management teams, interpreting compliance guidelines to support advertiser success.
 </li>
 <li>
 Track key metrics (e.g., compliance, approvals, creative health) and maintain dashboards or reports to inform recommendations.
 </li>
 <li>
 Contribute insights for Quarterly Business Reviews (QBRs) and strategic meetings by maintaining a deep understanding of assigned accounts and their content performance.
 
 
 </li>
 </ul>
 
 Why Taboola?
 
 
 
 
 About
 
 
 
 If you ask Taboolars what they love about working here, they&rsquo;ll tell you that they&rsquo;ve been empowered to realise their full potential while growing and learning from and with smart and talented people. They&rsquo;ll also share more about:
 
 
 <ul>
 <li>
 Adam Singolda, Taboola Founder and CEO says; &ldquo;You can copy anything from another business but you can&rsquo;t copy a company&rsquo;s culture.
 </li>
 <li>
 Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), a fully stocked kitchen, parking, and various gym partnerships.
 </li>
 <li>
 Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
 </li>
 <li>
 Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.
 
 
 </li>
 </ul>
 
 Ready to realize your potential?
 
 
 
 Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
 
 
 Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, &amp; the Taboola Life Blog.
 
 
 
 About Taboola
 
 
 
 Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
 
 
 Taboola works with thousands of businesses who advertise directly on Realize, Taboola&rsquo;s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola&rsquo;s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
 
 
</div>

Content Moderation Specialist

Intertek

<div>Client Order Specialist - Plano, TX
Intertek is searching for a Client Order Specialist to join our Electrical team in Plano, Texas. This is a fantastic opportunity to grow a versatile career in facilitating international trade and regulatory product testing. By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better. 
Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances &amp; Electronics, Hazardous Locations, Industrial Equipment, Life Safety &amp; Security, IT &amp; Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. 
We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life. 
What are we looking for?
This Client Order Specialist is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF.
Salary &amp; Benefits Information
The salary range for this position is $23 - $27 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.
What you&rsquo;ll do:<ul><li>
Validate all documentation submitted by client</li><li>
Act as a liaison between Customer, Account Manager, and Operations, as needed</li><li>
Process orders across all Intertek systems</li><li>
Research and assist with resolving account problems</li><li>
Manage new and existing client accounts</li><li>
Use financial tools available to determine clients&rsquo; credit worthiness and status</li><li>
Create Intercompany projects</li><li>
Assist with resolution of invoicing issues, as necessary</li><li>
Create deposit invoices and submitting internal match payments</li><li>
Perform other duties as required.</li></ul>
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements &amp; Qualifications:<ul><li>
Associates degree AND 1 year of data entry experience</li><li>
OR High School Diploma/GED equivalent AND 3 years of data entry experience</li><li>
HOURS: 9:00am - 6:00pm CST</li><li>
Performs with a high level of attention to detail</li><li>
Resolution oriented</li><li>
Client focused</li><li>
Proficiency in Microsoft software applications including Outlook, Word, and Excel</li><li>
Excellent written and oral communication skills, including the ability to effectively interface with both internal and external clients via telephone and email</li><li>
Thrives in a fast-paced, multi-task environment</li><li>
Strong organizational and time management skills</li><li>
Ability to work independently and problem solve effectively</li><li>
Must have proactive and positive attitude</li></ul>
Preferred Requirements &amp; Qualifications:<ul><li>
Previous CRM and web-based computer program experience</li></ul>
Intertek Total Quality Assured
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers&rsquo; expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek&rsquo;s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
#LI-AS1<ul><li>Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.</li></ul>
Backed by 125 years&rsquo; experience, Intertek's Electrical team provides assurance, testing, inspection and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.</div>

Client Order Specialist

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