client success specialist

FineXcloud

<p><b>Job Description:</b></p><p>We are looking for a Client Onboarding Specialist to ensure a smooth and positive onboarding experience for new clients. The ideal candidate will guide clients through the initial setup process, provide product information, and ensure they understand how to use our services effectively.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to new client inquiries via calls, messages, and email.</li><li>Coordinate with internal teams to ensure successful client setup.</li><li>Provide guidance on products/services.</li><li>Understand client requirements and provide appropriate solutions.</li><li>Maintain accurate client records and onboarding documentation.</li><li>Address client questions and resolve onboarding issues promptly.</li><li>Ensure a positive client experience and build strong relationships.</li></ul><p><b>Requirements:</b></p><ul><li>A bachelor's degree in business, HR, marketing, or a related field is required.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Experience with CRM or ERP systems is a plus.</li></ul><p>Apply at: jobs@finexcloud.com</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

Client onboarding specialist

Included Health

<div><h3 class="jobSectionHeader"><b>Job Summary:</b></h3>
<p>
The Client Success Manager (CSM) is a customer success professional responsible for achieving Retention, Upsell and NPS targets for their portfolio of customers in addition to other key OKRs. The CSM plays a critical role in cultivating client relationships serving as a trusted advisor, understanding and advancing client strategy aligned to Included Health services and solutions. The CSM is an expert in Included Health offerings reselling their value and deepening the partnership between the client and IH by providing strategic thought leadership and business insights showcasing member outcomes and progress towards client ROI.</p>
<h3 class="jobSectionHeader"><b>
Responsibilities:</b></h3>
<ul><li>Portfolio Management: Serve as the client success manager for a portfolio of large, complex clients with revenue under management of 3m+ ARR consistently reselling the value of IH services and solutions while seeking opportunities to deepen the partnership.</li>
<li>Client Goals &amp; Strategy: Develop a deep understanding of client strategy, partnering with clients to develop measurable goals and define desired business outcomes for their relationship with Included Health.</li>
<li>Retention &amp; Upsell Plan: Establish and maintain Retention and Upsell Plan (RUP) for each assigned client. Engage IH cross functional partners to proactively and intentionally drive client health including member utilization and client ROI to meet client expectations and deliver on contractual commitments.</li>
<li>Member Engagement, Utilization &amp; Marketing: Consult with clients fostering alignment to IH Marketing Best Practices. Partner with the Included Health&rsquo;s Marketing team to define and execute a holistic member engagement strategy aligned to contractual commitments.</li>
<li>Upsell &amp; Expand: Resell the value of Included Health services, products and solutions, identifying and cultivating upsell opportunities consistently seeking opportunities to expand and deepen the relationship.</li>
<li>Business Reviews: Deliver recurrent business reviews demonstrating progress towards and achievement of shared success measures including member engagement, utilization, clinical impact, PGs and ROI while demonstrating a strategic command of the client&rsquo;s experience and linking results to the client&rsquo;s desired business outcomes and goals.</li>
<li>Relationship: Conduct recurrent Partnership Connect meetings with day to day client contacts galvanizing the partnership and creating a trusted advisor bond. Cultivate professional relationships and trusted advisor status with client executives and consultants. Collaborate with vendors in the client&rsquo;s benefits ecosystem to optimize the member experience and the client investment.</li>
<li>Client Onboarding: Understands client contractual commitments, partners with clients to establish recurrent partnership connections and business reviews. Ensures client expectations are well managed and effectively aligned to contract. Serves as the internal IH client advocate. Represents CS in client Launch Command activities.</li>
<li>Renewal Management: Negotiate price increase at renewal, actively seeking opportunities to expand IH services and offering while ensuring renewal is executed with most current IH contract terms.</li>
<li>Escalation Management: Mitigate churn risk and proactively engage cross-functional IH business partners to advance client strategy while serving as the client&rsquo;s advocate within IH.</li>
<li>CS Operations &amp; Other Tasks: Maintain CS and CRM Platforms in keeping with CS leadership expectations / CS Playbooks. Document all client interactions and follow-up in appropriate IH systems and to clients via email to deliver on client commitments and document expectations.</li>
<li>CS Initiatives: Participate in special projects to improve effectiveness of CS, and client and member experience as needed.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul><li>Customer Success: 5+ years client success experience serving Fortune 500 clients with expertise in benefits and healthcare.</li>
<li>Communication: Exceptional written and verbal communication skills. Exceptional presentation skills. Able to articulate a compelling value proposition, deliver insights, and manage difficult conversations. Executive presence, ability to consult with and influence executives.</li>
<li>Results: Ability to work cross-functionally to deliver client contractual commitments and results.</li>
<li>Accountable: Take personal accountability for decisions, actions, and processes needed to support long term client relationships.</li>
<li>Data Driven: Analyze and interpret data deriving insights that support value delivery for clients.</li>
<li>Change Agent: Ability to work autonomously in a fully remote, fast paced, rapidly changing environment, with a high degree of ambiguity serving as a champion of change.</li>
<li>Passion: Driven by Included Health&rsquo;s mission of raising the standard of health care for everyone.</li>
<li>Growth Mindset: Solution focused, curious, lifelong learner, optimistic problem solver.</li>
<li>Travel: Ability to travel up to 25%</li>
<li>Previous corporate experience in roles at organizations such as digital health point solutions, carriers, third-party administrators (TPAs), consultants, population health management firms, or related fields is preferred.</li></ul><br>
<p></p>
<p>
The base salary range for this full-time position is <b>$93,850.00 &ndash; $122,856.00 per year</b> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (<b>Zones A&ndash;C</b>).</p>
<p>
For context, these markets include <b>Zone A</b> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), <b>Zone B</b> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and <b>Zone C</b> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in <b>higher-cost Zone D markets</b> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</p><div><br>
</div>
<div><b>Benefits &amp; Perks:</b></div>
<div><i>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</i></div>
<div><i>Bonus</i></div>
<div><i>Equity</i></div>
<div><i>Remote-first culture</i></div>
<div><i>401(k) savings plan through Fidelity</i></div>
<div><i>Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</i></div>
<div><i>Paid Time Off (&quot;PTO&quot;) and Discretionary Time Off (&ldquo;DTO&quot;)</i></div>
<div><i>12 weeks of 100% Paid Parental leave</i></div>
<div><i>Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</i></div>
<div><i>Work-From-Home reimbursement to support team collaboration home office work</i></div>
<div></div>
<div><i>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</i></div>
<div><b>About Included Health</b></div><div></div><div><br>
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community &mdash; no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at<b> </b><b>includedhealth.com</b><b>.<br>
</b></div><div></div><div>-</div><div>
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</div>
<p>
Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions&mdash;final decisions are made exclusively by our recruiting and hiring teams.</p></div>

Client Success Manager

Knase Co, Inc

<h2><strong>Position Summary</strong></h2><p>We are seeking a friendly, customer-focused <strong>Remote Client Success &amp; Support Agent</strong> to deliver exceptional service and build positive relationships with our clients. In this role, you will respond to customer inquiries, resolve issues efficiently, provide product and service guidance, and ensure every client has a seamless support experience. The ideal candidate is an excellent communicator with strong problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced remote environment. All skill levels are welcome - Comprehensive training is provided.</p><p> </p><h2><strong>Key Responsibilities</strong></h2><ul><li>Respond promptly to customer inquiries via email, chat, and phone with professionalism and empathy.</li><li>Assist clients with account questions, product information, and service-related requests.</li><li>Resolve customer issues efficiently while maintaining high customer satisfaction.</li><li>Build and maintain positive relationships with clients to promote long-term engagement and loyalty.</li><li>Accurately document customer interactions and update CRM records.</li><li>Collaborate with internal teams to resolve escalated customer concerns.</li><li>Follow up with clients to ensure successful issue resolution and an excellent customer experience.</li><li>Meet established performance, quality, and customer satisfaction goals while adhering to company policies.</li></ul><p> </p><h2><strong>Required Skills &amp; Qualifications</strong></h2><ul><li>High school diploma or equivalent required; an Associate's or Bachelor's degree in Business, Communications, Customer Service, or a related field is preferred.</li><li>Excellent verbal, written, and interpersonal communication skills.</li><li>Strong customer service, active listening, and conflict-resolution abilities.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn new software applications.</li><li>Ability to multitask, prioritize workload, and manage time effectively in a remote environment.</li><li>Strong problem-solving skills with attention to detail.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive attitude with a commitment to delivering outstanding customer experiences.</li></ul><p> </p><h2><strong>Preferred Qualifications</strong></h2><ul><li>Previous experience in customer service, client support, customer success, call center operations, help desk, or administrative support is preferred but not required.</li><li>Experience using CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar customer support software.</li><li>Familiarity with live chat platforms, ticketing systems, and remote collaboration tools is considered an asset.</li><li>Experience handling customer escalations while maintaining professionalism and customer satisfaction.</li></ul><p> </p><h2><strong>Why You'll Love Working With Us</strong></h2><ul><li>Competitive compensation with opportunities for performance-based growth.</li><li>Comprehensive benefits package including medical, dental, vision, paid time off, and paid holidays.</li><li>Fully remote work environment with flexible scheduling options.</li><li>Collaborative and supportive team culture focused on professional growth.</li><li>Paid training, ongoing coaching, and opportunities for career advancement.</li><li>Access to modern technology and tools to help you succeed.</li></ul><p> </p><p>Knase Company Incorporated is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer and make all employment decisions based on qualifications, merit, and business needs. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local laws.</p>

Remote Client Success & Support Agent

Digital Conversions Media Private Limited

<p><b>About the Role</b></p><p>The <b>Client Success Executive</b> will be responsible for ensuring high levels of client satisfaction by managing client interactions, supporting partner operations, and contributing to risk assessment. This role requires close collaboration with client servicing, partner account management, and risk teams to ensure seamless service delivery and proactive issue resolution.</p><p><b>Key Responsibilities </b></p><p><b>Client, Partner &amp; Order Support</b></p><ul><li>Handle client, partner, and affiliate support via chats, emails, and tickets across multiple platforms in a timely and professional manner.</li><li>Process and manage sales orders accurately for multiple brands.</li><li>Act as a communication bridge between developers, suppliers, and internal teams to improve system performance and reduce API failures.</li><li>Raise, track, and follow up on queries and concerns from customers, affiliates, and partners.</li><li>Serve as an escalation point for Partner Account Managers (PAMs) when issues remain unresolved.</li><li>Monitor partner communication groups and proactively take ownership where responses are delayed.</li><li>Drive revenue growth by converting customer chats into orders (#OrderByChat).</li></ul><p><b>Partner Management &amp; Affiliate Operations</b></p><ul><li>Evaluate partner performance regularly and coordinate assessments with PAMs.</li><li>Support and lead the recruitment, onboarding, and compliance checks for new partners.</li><li>Assign and manage affiliate codes and support affiliate operations.</li><li>Monitor supplier balances and live chat billing invoices.</li><li>Assist the merchandising team in improving content clarity across websites (TTD &amp; ALG).</li></ul><p><b>Risk, Compliance &amp; Chargeback Management</b></p><ul><li>Review transactions and sales orders flagged for manual and risk review.</li><li>Assess transaction-level risk and make decisions related to chargeback initiation.</li><li>Manage chargeback responses, documentation, and follow-ups.</li><li>Conduct competitor and market analysis to identify high-risk industries and activities.</li><li>Develop and implement strategies to mitigate credit, fraud, and operational risks.</li><li>Establish, monitor, and report on key risk indicators (KRIs).</li><li>Monitor external and industry factors impacting organizational risk exposure.</li></ul><p><b>Training, Collaboration &amp; Reporting</b></p><ul><li>Contribute to building a Training &amp; Development framework by mentoring agents on operations, accounts, and risk processes.</li><li>Collaborate with cross-functional teams to strengthen operational efficiency and risk mitigation.</li><li>Communicate risk insights and operational updates clearly across internal stakeholders.</li><li>Continuously review and improve support, risk, and partner management processes for effectiveness.</li><li>Support initiatives to improve customer satisfaction and online reviews in coordination with the review officer.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Strong interpersonal skills with the ability to build trust and maintain client relationships.</li><li>Excellent written and verbal communication skills.</li><li>Ability to collaborate effectively with cross-functional teams.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Detail-oriented with strong organizational and time-management skills.</li></ul><p><b>Preferred Traits</b></p><ul><li>Disciplined and punctual.</li><li>Detail-oriented and responsible.</li><li>Willing to learn and grow with the company.</li><li>Comfortable working under supervision.</li></ul><p>Pay: Rs60,000.00 - Rs70,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your approximate daily travel time to our office located in DHA Phase 8, Lahore?</li><li>Are you and your immediate family currently based in Lahore?</li><li>Do you have a Bachelor&rsquo;s degree in Business Administration or a relevant field?</li></ul><p>Work Location: In person</p>

Chat Support /Client Success Executive

American Business Forms Inc

<div><p>Looking to build your career in a fast-paced, hands-on environment? Our print and promotional products company is seeking a highly organized Field Client Success Coordinator to support daily operations and help our internal teams succeed. With 3&ndash;5 years of office experience, the ideal candidate is detail-oriented, tech-savvy, and excited to learn the industry while managing multiple priorities.</p><p>
This is an on-site position, full-time, Monday-Friday.</p><p><b>
Key Responsibilities</b></p><ul><li>
Provide administrative support to management and staff.</li><li>
Perform data entry into various company and customer platforms and ensure accuracy.</li><li>
Track and monitor most active jobs/projects from start to completion.</li><li>
Gather and organize supporting documentation required for invoicing and project closeout.</li><li>
Assist in vendor clarification, and live job questions and invoicing.</li><li>
Maintain electronic and physical filing systems.</li></ul><ul><li>
3&ndash;5 years of administrative, retail, or account management experience.</li><li>
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), a plus if you have basic Art Skills in Illustrator.</li><li>
Strong organizational, time-management and follow-up skills.</li><li>
Strong attention to detail and accuracy with sense of ownership and accountability.</li><li>
Ability to prioritize multiple tasks and meet deadlines.</li><li>
Able to identify missing information and proactively follow up with team members.</li><li>
Comfortable working in a fast-paced environment with changing priorities.</li><li>
Professional written and verbal communication skills.</li></ul><p>
Desired Traits</p><ul><li>
Self-starter with a proactive approach.</li><li>
Dependable and reliable attendance.</li><li>
Comfortable following up with team members to obtain needed information.</li><li>
Strong problem-solving abilities.</li><li>
Team-oriented and willing to assist and offer help.</li><li>
Positive attitude and professional demeanor.</li><li>
Experience in the print industry a plus.</li></ul><p>
Experience:</p><ul><li>
Administrative or Retail/Customer Service: 3 years (Required)</li><li>
Microsoft Excel: 1 year (Required)</li><li>
Adobe Illustrator: 1 year (Preferred)</li></ul><p>
Work Location: In person</p></div>

Field Client Success Coordinator

Exely

<div><p><b>Exely</b> is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 5000 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience.</p><p>
Our team is growing rapidly in the EMEA region and we are looking for an <b>Account Manager</b> (<b>Customer Engagement Specialist)</b> to increase revenue of our clients (hoteliers) in Turkey.</p><p>
Are you passionate about maximizing hotel revenue and building strong relationships with clients? Apply for Customer Engagement Specialist position at Exely, where you will have the opportunity to help hotels streamline their workflows and boost their revenue with our innovative online solutions.
</p><p><b>As an Account Manager, you will:
</b></p><ul><li>Be the primary contact for local clients in Turkey, addressing any queries or issues early on;
</li><li>Observe and evaluate client performance to determine ways to enhance it, and provide suggestions accordingly;
</li><li>Arrange and hold frequent check-ins and quarterly business reviews to monitor client progress and discover new prospects for growth. We expect you will be able to handle 15 onsite meetings per month with clients;
</li><li>Work alongside internal teams to fix client problems promptly and ensure their experience is smooth;
</li><li>Work with the current customer base proactively to boost direct online sales;</li><li>
Keep focus on revenue strategy and help partners in achieving high results;</li><li>
Participate in local events and be engaged in the proactive marketing activities such as webinars, exhibitions and business breakfasts with partners;</li><li>
Work in an global team and have a good opportunity to exchange experience and implement the best practices in life;</li><li>
Maintain a good knowledge of our products and keep yourself informed about current industry trends and top practices;
</li><li>Promote our clients' interests within the organisation, encouraging the creation of new product features and developments, based on feedback from our clients.</li></ul><p></p><p><b>
Probation period:
</b><br>
The first three (3) months of your employment will be considered as a probationary period. During first 2 months, you&rsquo;ll attend courses related to our IT products and service rules, and you'll be onboarded by Customer Support Department and after that, starting 3d month you&rsquo;ll start your work in Customer Success Department.
</p><p><b>Expected results for probation period:</b></p><ul><li>
Pass product certification;</li><li>
Pass support certification;</li><li>
Pass analytics tools for Customer Success Specialist certification;</li><li>
Pass the usability of the hotel's website certification.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Based in Turkey (Ankara or Izmir);</li><li>
Able to work remotely, ready to visit hotels on-site;</li></ul><ul><li>
At least 1 year hands-on experience within Account Management/Sales/Revenue management/Customer Success in Hotels/OTAs/HotelTech/IT-companies/E-com/Airlines;
</li><li>Experience in OTA/Hotels (Revenue/Sales/Marketing/E-com departments) would be a great advantage;
</li><li>Knowledge of revenue structure of hoteliers would be a great advantage;
</li><li>Strong communication skills, both written and verbal Turkish and English;</li><li>
Very proactive, able to build strong relationships with clients;
</li><li>Strong analytical skills;
</li><li>Comfortable with CRM and computer software (Excel, Power BI);
</li><li>Comfortable with ticket and helpdesk systems (Zendesk, Omnidesk, or Jira).</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Competitive salary based on your experience;</li><li>
Commissions based on KPI;</li><li>
It's remote full time job with working hours 09AM-6PM;</li><li>
Laptop, headset and mobile phone for work;</li><li>
Health insurance after probation period;</li><li>
Corporate meal card;</li><li>
You will have a dedicated training manager, with onboarding and constant support from an experienced manager. Initially, you will be accompanied by members of our international team to meetings;</li><li>
The start-up environment is fast-paced and constantly growing, with full support from our established international team;</li><li>
Online &amp; Offline camps, workshops and gatherings.</li></ul></div>

Account Manager

WIN Womens Interactive Network LLC

<p><b>POSITION SUMMARY</b></p><p>The Program Assistant to the Workforce Development Specialist is a crucial administrative support role, responsible for ensuring the efficient operation of the workforce development program. This position involves administrative tasks, client assistance, program coordination, data management, and supporting the Resource Center and Workforce Development Center. The Program Assistant plays a key role in maintaining client records, providing guidance to clients, coordinating program activities, managing data, and assisting with the Center's operations. The successful candidate will possess excellent organizational and communication skills, be detail-oriented, and have a strong commitment to client service and program success while adhering to the highest level of confidentiality.</p><p><i>Two Locations to support, Greensburg &amp; Tarentum. And in the community.</i></p><p><b>ESSENTIAL FUNCTIONS</b></p><p>Administrative Support:</p><p>o Assist in maintaining accurate and up-to-date client records, including documentation of client progress and program-related data.</p><p>o Handle phone inquiries, schedule appointments, and manage the specialist's calendar.</p><p>o Prepare and distribute program materials, forms, and reports as required.</p><p>o Perform general office tasks such as filing, copying, and organizing documents.</p><p>o Mandatory Social-media posting and sharing, community outreach calls.</p><p>Client Assistance:</p><p>o Greet and assist clients, ensuring a welcoming and professional atmosphere.</p><p>o Collect and compile necessary client information and intake forms.</p><p>o Assist clients in accessing program resources, services, and workshops.</p><p>o Provide guidance and support in completing necessary paperwork.</p><p>Program Coordination:</p><p>o Assist in coordinating workshops, job fairs, and other program events.</p><p>o Collaborate with the specialist to organize client outreach initiatives.</p><p>o Coordinate transportation and logistics for program-related activities.</p><p>o Maintain inventory of program materials and supplies.</p><p>Data Management:</p><p>o Enter and update client information in program databases accurately.</p><p>o Generate reports and track program outcomes as directed by the specialist.</p><p>o Assist in analyzing program data to identify trends and areas for improvement.</p><p>Communication and Collaboration:</p><p>o Serve as a liaison between clients, employers, and other service providers.</p><p>o Communicate with clients to provide updates on program activities and resources.</p><p>o Collaborate with the specialist and other team members to ensure seamless program delivery.</p><p>o Contribute to a positive and supportive team environment.</p><p>Resource Center Support</p><p>o Support its operations, including assisting with organizing and maintaining inventory for the clothing store and tech center.</p><p>o Assist clients in accessing resources available at the Resource Center, such as clothing, technology, and other essential items.</p><p>o Coordinate with the Resource Center team to ensure a smooth flow of services and efficient utilization of resources.</p><p>o Help promote and raise awareness of the Resource Center and its offerings to clients and community members.</p><p>o Assist in organizing and facilitating workshops or training sessions related to clothing selection, technology usage, or other relevant topics at the Resource Center.</p><ul><li>And other duties as required.</li></ul><p>Reference the full job description for job duties, skills, and more.</p><p><b>POSITION QUALIFICATIONS</b></p><p>&middot; High school diploma or equivalent; additional administrative training is a plus.</p><p>&middot; Proven experience as an administrative assistant or in a similar role.</p><p>&middot; Strong organizational and multitasking skills with attention to detail.</p><p>&middot; Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software.</p><p>&middot; Required Proficiencies &ndash; Microsoft Office Suite, Experience CRM Platforms and Case Management Software.</p><p>&middot; Valid Driver&rsquo;s License and reliable transportation.</p><p>&middot; Must be able to pass a pre-employment drug screen, background checks and clearances.</p><p>&middot; Bending, lifting, carrying heavy items, bulky items up flights of stairs to second floor. (Up to approximately 30-50 lbs). Frequent use of stairs.</p><p>Pay: $15.00 - $20.00 per hour</p><p>Ability to Commute:</p><ul><li>Greensburg, PA 15601 (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>Greensburg, PA 15601: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Program Assistant

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