client support agent

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/English)

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>Expected Start Date: 20/10/2025

<div>Join Teleperformance &ndash; Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Be One of Our People: 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation: 
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.</div>

External Hiring|Manager - TE|International|20112025

haus & haus

<div>
 
 
 Role Overview
 
 
 
 
 
 
 The Marketing &amp; Agent Support Coordinator provides essential on-the-ground marketing assistance to Off Plan agents. They ensure agents have easy access to marketing tools, templates, and social media support to promote properties and personal brands effectively. The role bridges the gap between Marketing and Sales, ensuring agent requests are managed efficiently and that marketing assets are optimised for use in the field.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Provide day-to-day support to Off Plan agents for marketing asset creation, template use, and social media promotion.
 </li>
 <li>
 Assist with simple design edits and customisation of marketing materials using Canva or PowerPoint.
 </li>
 <li>
 Coordinate requests through Monday.com, ensuring timely follow-up and tracking of all agent marketing tasks.
 </li>
 <li>
 Work with Training and Marketing to ensure all agent materials are updated, easily accessible, and promoted through internal channels (HubSpot, Knowledge Base, etc.).
 </li>
 <li>
 Monitor social media channels for senior agents and Associate Directors, ensuring consistent posting and brand alignment.
 </li>
 <li>
 Support simple photo and video content creation (e.g., shooting short clips or assisting with basic editing), including correct utilisation of QR codes to meet RERA standards.
 </li>
 <li>
 Prepare simple presentations for agents (e.g., project roadshows or client decks).
 </li>
 <li>
 Liaise with departments such as Accounts, IT, and Admin to support smooth operations for agent-facing marketing tasks.
 </li>
 <li>
 Follow company policies and maintain confidentiality of company and client information.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience
 
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in marketing, administration, or agent support.
 </li>
 <li>
 Experience in real estate or agency environments preferred.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications
 
 
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Marketing, Communications, or related field, or equivalent work experience.
 </li>
 </ul>
 
 
 
 
 
 Technical Qualifications
 
 
 
 
 
 <ul>
 <li>
 Proficient in Canva, PowerPoint, and basic design tools.
 </li>
 <li>
 Understanding of social media platforms and scheduling tools.
 </li>
 <li>
 Familiarity with project management tools (Monday.com) and CRM systems (HubSpot preferred).
 </li>
 <li>
 Basic photo and video editing skills advantageous.
 </li>
 </ul>
 
 
 
 
 
 Skills and Abilities
 
 
 
 
 
 <ul>
 <li>
 Excellent organisational and multitasking skills.
 </li>
 <li>
 Strong communication and interpersonal abilities.
 </li>
 <li>
 Creative problem-solving and attention to detail.
 </li>
 <li>
 Enthusiastic, proactive, and aligned with haus &amp; haus values.
 </li>
 </ul>
 
 
 
 
 
 Reporting line
 
 
 
 
 
 <ul>
 <li>
 Off Plan Marketing Manager
 </li>
 </ul>
 
 
 
 
 
 Key Relationships
 
 
 
 
 
 <ul>
 <li>
 
 Internal:
 
 Off Plan Sales Agents, Marketing (Content, Design, Social), Training, and HR teams.
 </li>
 <li>
 
 External:
 
 Third-party vendors and content suppliers as required.
 </li>
 </ul>
</div>

Marketing & Agent Support Coordinator

City Plaza General Maintenance And Real Estate Management

Job Title: Real Estate AgentLocation: Abu Dhabi Job Type: Full-time Industry: Real Estate / PropertyJob Summary:We are seeking a motivated and dynamic Real Estate Agent to join our team. The ideal candidate will be responsible for assisting clients in buying, selling, and renting properties, while providing excellent customer service and maintaining strong knowledge of the real estate market.Key Responsibilities:<ul><li>Promote sales and rentals of properties through advertisements, open houses, and listing services.</li><li>Assist clients in buying, selling, or leasing properties according to their requirements.</li><li>Conduct property viewings and negotiate deals on behalf of clients.</li><li>Maintain up-to-date knowledge of property laws, market trends, and competitive listings.</li><li>Build and maintain strong client relationships to generate repeat and referral business.</li><li>Prepare necessary documentation such as contracts, agreements, and reports.</li><li>Coordinate with internal departments for listings, marketing, and legal documentation.</li><li>Meet monthly sales and performance targets.</li></ul>Requirements:<ul><li>Proven experience as a Real Estate Agent or similar role (UAE experience preferred).</li><li>Strong knowledge of the local real estate market and property laws.</li><li>Excellent communication and negotiation skills.</li><li>Presentable, confident, and client-oriented.</li><li>Valid UAE Driving License and own car (preferred).</li></ul>Education:<ul><li>Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field (preferred).</li></ul>Salary &amp; Benefits:<ul><li>Attractive commission-based structure.</li><li>Performance incentives and bonuses.</li><li>Company support with marketing and client leads.</li></ul>Job Type: Full-timeWork Location: Remote

Real Estate Agent

ALMAS HEIGHTS REAL ESTATE LLC

Sales Agent &ndash; Off-Plan (Dutch/English Speaking) Location: Dubai, UAE Job Type: Full-Time &ndash; Commission OnlyAbout Almas Heights Real Estate At Almas Heights Real Estate, we pride ourselves on delivering excellence in Dubai&rsquo;s dynamic property market. As we continue to grow, we are expanding our off-plan sales division and are looking for ambitious Dutch/English-speaking Sales Agents with a passion for real estate and international client relations. If you are results-driven, client-focused, and eager to succeed in Dubai&rsquo;s booming off-plan sector, we&rsquo;d love to hear from you.Key Responsibilities<ul><li>Proactively build, manage, and grow your own client portfolio with a focus on Dutch- and English-speaking investors.</li><li>Actively generate new leads through networking, referrals, and company resources.</li><li>Advise clients on purchasing off-plan properties and guide them through the full sales cycle.</li><li>Conduct presentations, property tours, and investment consultations.</li><li>Stay up to date with Dubai&rsquo;s real estate market, new project launches, and developer offerings.</li><li>Consistently achieve sales targets while providing exceptional client service.</li></ul>Requirements<ul><li>At least 1 year experience as a Real Estate Agent in Dubai(off-plan experience is a strong advantage).</li><li>Fluency in Dutch and English (additional languages are a plus).</li><li>Strong communication, presentation, and negotiation skills.</li><li>RERA certification (or willingness to obtain).</li><li>Highly motivated, proactive, and results-oriented.</li></ul>What We Offer<ul><li>Attractive, uncapped commission structure.</li><li>Company leads provided</li><li>Access to exclusive off-plan projects from top developers.</li><li>Comprehensive marketing and administrative support.</li><li>Ongoing training and mentoring from industry professionals.</li><li>A modern office environment with a collaborative, high-energy team.</li></ul>Job Type: Full-Time &ndash; Commission OnlyJob Type: Full-timeExperience:<ul><li>Real Estate Agent : 1 year (Required)</li></ul>Language:<ul><li>Dutch (Required)</li></ul>

Real Estate Agent - Off Plan - (DUTCH/ENGLISH SPEAKING)

Telda

<div>
 
 Job Overview:
 
 
 As a Team Leader, you will lead a team of agents, ensuring that they meet performance standards and effectively serve clients. You will be responsible for developing your team's skills, providing mentorship, and managing the team's overall performance. The role involves coordinating with both internal stakeholders and clients to ensure alignment with business goals and performance expectations.
 
 
 
 <ul>
 <li>
 Provides regular supervision and mentorship over subordinate staff
 </li>
 <li>
 Ensure regular and effective communication with subordinate staff on performance, goals, and coaching
 </li>
 <li>
 Facilitates daily agent coaching and development sessions in both written and verbal format
 </li>
 <li>
 Participates in client related activities to include client calibration sessions and project planning
 </li>
 <li>
 Identify and address agent training needs
 </li>
 <li>
 Manage team&rsquo;s time entry to ensure 0% discrepancy rate
 </li>
 <li>
 Manage program specific performance standards (i.e. AHT, Quality Scores, CSAT, ART, FCR, etc.)
 </li>
 <li>
 Manage financial implications of attrition and attendance by maintaining program-specific goals
 </li>
 <li>
 Manage staffing in accordance with program specific workflow (i.e. down-staffing, up-staffing)
 </li>
 <li>
 Completion of weekly Team Manager Scorecard for review with CX-Manager
 
 
 
 
 
 </li>
 </ul>
 Other Related Duties
 
 
 
 <ul>
 <li>
 Diffuse irate customer calls as applicable
 </li>
 <li>
 Provide agent support via handling escalated calls, as needed
 </li>
 <li>
 Maintain up-to-date employee files and documentation
 </li>
 <li>
 Ensure high level customer service is being practiced by all subordinate staff
 
 
 
 
 
 </li>
 </ul>
 Bachelor&rsquo;s degree required.
 
 
 1-3 years of experience as a Team Lead.
 
 
 Proven Experience is a must.
</div>

Customer Experience Team Leader

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Customer Support Agent (Arabic/German/English)

Customer Support Agent (Arabic/German/English)

External Hiring|Manager - TE|International|20112025

Marketing & Agent Support Coordinator

Real Estate Agent

Real Estate Agent - Off Plan - (DUTCH/ENGLISH SPEAKING)

Customer Experience Team Leader