client support agent

Talos

Do you have experience in a customer service role, helping clients solve problems and answer questions?Are you looking for a position with a company that's passionate about growth and development?Would you like to be part of a team at a company that's achieving record-breaking success? Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you. Position: Customer Support Agent Location: Warrington (Easily accessible from the M62) Salary: Up to £30,000 DOE + benefits Why join Talos360? Talos360 awards include: • 1st Best Workplace in Europe 2024 (medium category) • 1st Best Workplace in the UK 2024 (medium category) • 1st Best Workplace for Development 2024 (medium category) With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do. The Role: As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services. This Role Is Suited For: Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!

Customer Support Agent

Anydrive

Customer Care Car Rental AgentAbout Us:Anydrive is a next-generation car rental company providing fully digital rentals with keyless access and door-to-door service. We are committed to delivering high-quality service, transparency, and an exceptional rental experience.Job Summary:We are seeking a motivated and customer-focused Customer Care Rental Agent to join our team. In this role, you will handle customer requests and communication throughout the rental journey, ensuring timely support, professional assistance, and excellent service delivery. The ideal candidate must have strong experience within the UAE car rental industry and a passion for customer care.Key Responsibilities:<ul><li>Handle all customer interactions via phone, WhatsApp, email, and other communication channels.</li><li>Ensure timely and effective handling of inquiries, complaints, rental support requests, extensions, tolls/fines, and insurance-related communication.</li><li>Manage customer escalations professionally while protecting company interests.</li><li>Support smooth coordination between customers and internal teams (operations, fleet, support).</li><li>Maintain accurate records of customer interactions and cases.</li><li>Ensure compliance with UAE regulations, rental policies, and company guidelines.</li><li>Contribute to continuous improvement of service processes and customer experience.</li><li>Prepare basic reports related to customer service performance and activities.</li></ul>Qualifications:<ul><li>Graduate / Secondary School or equivalent.</li><li>Minimum 2&ndash;3 years of experience as a Customer Care Specialist / Rental Agent in a UAE car rental company (mandatory).</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Ability to handle pressure, multitask, and make sound decisions.</li><li>Customer-centric mindset with proactive approach and team-player attitude.</li><li>Excellent communication skills in English; Arabic and/or Russian is an advantage.</li><li>Flexible schedule &ndash; must be available for evenings, weekends, and on-call shifts if required.</li><li>Trustworthy, punctual, responsible, and detail-oriented.</li><li>Must be ready to join immediately.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Customer Care Car Rental Agent

Blueprint Technologies

<div><h4 class="jobSectionHeader">Who is Blueprint?</h4>

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.

What will I be doing?

Blueprint is looking for a Customer Support Agent Rotation Team (Russian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users.

Duties/Responsibilities:
<ul>
<li>Deliver world-class customer service by following established departmental policies, processes, and standards</li>
<li>Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution.</li>
<li>Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations.</li>
<li>May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution</li>
<li>Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries</li>
<li>Monitor client facing tools (MatterMost) and keep up with client updates and directives</li>
<li>Respond to customer help requests escalated from Tier 2 Agents and address the customer's needs, complaints, and other issues.</li>
<li>Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user.</li>
<li>May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space.</li>
<li>Be a champion of Blueprint's core values by amplifying those behaviors in the day to day</li>
<li>May be assigned to assist in other ticket queues as needed</li>
<li>Additional duties and special projects as assigned</li>
</ul>
Education and Experience:
<ul>
<li>One year or more customer service experience or equivalent required</li>
<li>Associates degree or equivalent or relevant experience. Bachelor's degree preferred</li>
<li>Comfortable using computers and can perform initial level troubleshooting of computer and network issues.</li>
<li>Some online game knowledge and experience preferred</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Ability to maintain composure in stressful situations</li>
<li>Have a customer focus mindset - career orientation towards customer service.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Written fluency in Russian &amp; English languages</li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Strong problem-solving skills.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Proficient with Microsoft Office Suite or related software.</li>
<li>Ability to maintain client productivity standards</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge of Accounts tickets</li>
<li>Ability to troubleshoot Accounts ticket issues independently and as a collective</li>
</ul>
Salary Range

In the spirit of pay transparency, our pay ranges vary based on multiple factors, including but not limited to, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $23.00- 25.50 USD/per hour. The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.

Essential Functions:

Availability:
<ul>
<li>Must work a hybrid schedule, two in-office days per week in alignment with the organization's work-from-home policy.</li>
<li>Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved.
</li></ul>Physical Requirements:
<ul>
<li>Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements.</li>
<li>Ability to sit at a workstation for extended periods, engaging with content on a monitor.</li>
<li>Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm.</li>
</ul>
Communication and Collaboration:
<ul>
<li>Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients.</li>
<li>Role may require the ability to communicate in written form other languages as specified based on engagement requirements.</li>
<li>Openness to receiving constructive feedback and maintaining courtesy in interactions.</li>
</ul>
Independent Judgment and Time Management:
<ul>
<li>Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations.</li>
</ul>
Accessibility Accommodations:
<ul>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the job.</li>
</ul>
FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position

Location: Hybrid (Work from home and in-office located in Bellevue, WA)</div>

Russian Customer Support Agent - (Rotation Team)

RestHero.io

Overview We are seeking a Customer Support Representative to assist customers with inquiries, troubleshoot issues, and provide outstanding service. You will handle customer interactions via phone, email, and chat while maintaining a high level of professionalism. Strong communication skills and experience with CRM tools like Salesforce or Zendesk are required. The role involves resolving customer concerns efficiently and contributing to service improvements. Join us to enhance customer satisfaction and support our growing client base. Responsibilities <ul><li>Handle customer inquiries via phone, email, and chat with professionalism.</li><li>Troubleshoot issues and provide timely resolutions.</li><li>Resolve customer concerns efficiently and contribute to service improvements.</li><li>Utilize CRM tools (e.g., Salesforce or Zendesk) to manage customer interactions and track issues.</li></ul> Qualifications <ul><li>Strong communication skills.</li><li>Experience with CRM tools like Salesforce or Zendesk.</li><li>Ability to resolve customer concerns efficiently and professionally.</li></ul> Job details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Customer Service</li><li>Industries: IT Services and IT Consulting</li></ul>

Customer Support Representative

<div>Join Teleperformance &ndash; Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Be One of Our People: 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation: 
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.</div>

External Hiring|Lawyer I(Labour Law)|International|14022026

Arpatech

We&rsquo;re hiring a Functional Consultant to work directly with client teams and convert business workflows into AI agents built on Microsoft Copilot Studio and Google Agentspace. Responsibilities:<ul><li>Work with client stakeholders to map end-to-end workflows.</li><li>Own agent use cases from discovery to live deployment.</li><li>Build and configure agents (intents, flows, actions, rules, guardrails).</li><li>Connect agents to enterprise systems (CRM, ERP, ticketing, APIs).</li><li>Document logic, exceptions, and decision paths.</li><li>Set and track success metrics (accuracy, adoption, deflection, cycle time).</li><li>Ensure compliance with governance, security, and data policies.</li><li>Support UAT, rollout, and change management.</li></ul>Requirements:<ul><li>5+ years in business analysis, functional consulting, or product delivery.</li><li>Strong client-facing and requirements-gathering experience.</li><li>Hands-on with no-code/low-code platforms (Copilot Studio, Power Platform, Google tools).</li><li>Understanding of LLM agent behavior (intent, context, tools, memory).</li><li>Ability to convert ambiguous needs into working agent configurations.</li><li>Strong communication and documentation skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Copilot experience?</li></ul>Work Location: Remote

Functional Consultant (CRM)

Burney Real Estate L.L.C.

Job Title:Real Estate Agent Intern / Trainee Property ConsultantLocation:Dubai, UAECompany:Burney Real EstateJob Type:Full-time | Internship / Trainee RoleSalary:AED 1,500 &ndash; AED 2,000 + Commission (Performance-Based)Job Description:Burney Real Estate is looking for enthusiastic and motivated Real Estate Agent Interns who want to build a long-term career in Dubai&rsquo;s real estate market. This role is ideal for fresh graduates or candidates with sales interest who want hands-on training and growth opportunities.Key Responsibilities:<ul><li>Assist senior agents in property sales and leasing activities</li><li>Learn client handling, lead generation, and follow-ups</li><li>Attend property viewings and client meetings</li><li>Support listing, marketing, and documentation processes</li><li>Understand Dubai real estate laws, RERA rules, and procedures</li><li>Update CRM and maintain client records</li><li>Achieve monthly learning and performance targets</li></ul>Requirements:<ul><li>Freshers or candidates with 0&ndash;1 year experience can apply</li><li>Strong interest in real estate and sales</li><li>Good communication skills in English</li><li>Positive attitude and willingness to learn</li><li>Target-driven and disciplined mindset</li><li>Based in Dubai or willing to relocate</li><li>UAE driving license is an advantage (not mandatory)</li></ul>What We Offer:<ul><li>Fixed internship salary + commission</li><li>Professional training and mentorship</li><li>Exposure to residential, off-plan, and leasing markets</li><li>Marketing and lead support</li><li>Opportunity to grow into a full-time Real Estate Agent role</li><li>Supportive and professional work environment</li></ul>Career Growth:Successful interns will be promoted to Real Estate Agent / Property Consultant based on performance.How to Apply:Apply directly on Indeed with your updated CV.Job Type: FresherPay: AED1,500.00 - AED2,000.00 per monthLocation:<ul><li>Dubai (Required)</li></ul>

Real Estate Agent Intern / Trainee Property Consultant

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