client support agent

Talos

Do you have experience in a customer service role, helping clients solve problems and answer questions?Are you looking for a position with a company that's passionate about growth and development?Would you like to be part of a team at a company that's achieving record-breaking success? Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you. Position: Customer Support Agent Location: Warrington (Easily accessible from the M62) Salary: Up to £30,000 DOE + benefits Why join Talos360? Talos360 awards include: • 1st Best Workplace in Europe 2024 (medium category) • 1st Best Workplace in the UK 2024 (medium category) • 1st Best Workplace for Development 2024 (medium category) With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do. The Role: As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services. This Role Is Suited For: Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!

Customer Support Agent

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/English)

RestHero.io

Overview We are seeking a Customer Support Representative to assist customers with inquiries, troubleshoot issues, and provide outstanding service. You will handle customer interactions via phone, email, and chat while maintaining a high level of professionalism. Strong communication skills and experience with CRM tools like Salesforce or Zendesk are required. The role involves resolving customer concerns efficiently and contributing to service improvements. Join us to enhance customer satisfaction and support our growing client base. Responsibilities <ul><li>Handle customer inquiries via phone, email, and chat with professionalism.</li><li>Troubleshoot issues and provide timely resolutions.</li><li>Resolve customer concerns efficiently and contribute to service improvements.</li><li>Utilize CRM tools (e.g., Salesforce or Zendesk) to manage customer interactions and track issues.</li></ul> Qualifications <ul><li>Strong communication skills.</li><li>Experience with CRM tools like Salesforce or Zendesk.</li><li>Ability to resolve customer concerns efficiently and professionally.</li></ul> Job details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Customer Service</li><li>Industries: IT Services and IT Consulting</li></ul>

Customer Support Representative

<div>Join Teleperformance &ndash; Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
Be One of Our People: 
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation: 
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.</div>

Assistant Manager - Procurement|International|27102025

Supportstraw Technologies Private Limited

Location: Remote Shift Timings: Any 9-hour shift between 9AM-9PM IST Schedule: 6 days a week (Monday to Sunday, with 1 rotational weekly off) Salary: &#8377;16,000 - &#8377;20,000 in-handAbout Datastraw Technologies: Datastraw Technologies partners with fast-growing D2C brands to streamline operations and deliver exceptional customer experiences. Our focus is on customer support, retention, and engagement, helping brands connect effectively with their customers.About the Opportunity: We are looking for proactive and empathetic individuals to join our growing Customer Support Team. This role is ideal for candidates who enjoy problem-solving, communication, and building strong relationships with customers. You&rsquo;ll be managing interactions across multiple channels and ensuring every customer receives a smooth and positive experience.Key Responsibilities:<ul><li>Handle customer queries through WhatsApp, Instagram, Facebook, and other social media channels.</li><li>Respond to comments, chats, and direct messages in a timely and professional manner.</li><li>Manage inbound and outbound calls as required for order confirmations or escalations.</li><li>Log all customer interactions accurately in the CRM system.</li><li>Collaborate with internal departments, logistics partners, and client teams to ensure quick resolutions.</li><li>Manage 100+ daily customer interactions across multiple platforms with efficiency and accuracy.</li></ul>Eligibility Criteria:<ul><li>Candidates with at least 3 months of customer service experience are welcome.</li><li>Strong communication skills in English and Hindi (both written and verbal).</li><li>Ability to stay calm under pressure and handle diverse customer emotions with empathy.</li><li>Good computer literacy and ability to work with CRM tools.</li><li>Must have a personal laptop and stable internet connection for hybrid work setup.</li><li>Should be punctual, responsible, and a strong team player.</li></ul>What We Offer:<ul><li>Paid training to help you understand tools, communication protocols, and CRM software.</li><li>Hands-on experience with multichannel customer support in a fast-paced environment.</li><li>Career growth opportunities based on performance and learning.</li></ul>Why Join Us:<ul><li>Opportunity to interact with customers from fast-growing D2C brands.</li><li>Work in a structured yet friendly environment that values your growth.</li><li>Be part of a team that celebrates success and supports each other.</li></ul>Job Types: Full-time, PermanentPay: &#8377;16,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Are you comfortable handling both chats and calls (inbound &amp; outbound)?</li><li>Describe a time when you had to handle a difficult or upset customer. How did you resolve the issue?</li><li>If a customer&rsquo;s order is delayed and the logistics team isn&rsquo;t responding quickly, how would you handle the situation?</li><li>Do you have a personal laptop with a high-speed broadband connection and webcam?</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul>Work Location: Remote

Customer Support Associate (Remote)

EC Property Recruitment

Location: Birmingham / Hybrid Salary: Up to £75,000 + Bonus + Benefits I'm working with a leading multidisciplinary consultancy that's looking to appoint an Employer's Agent at Senior or Associate level in Birmingham. The team is well-established and growing fast, with a strong portfolio of residential and mixed-use developments across the Midlands. The Role You'll act as Employer's Agent and Project Manager on a range of housing-led schemes, from inception through to completion. The work is varied-covering new build, regeneration, and estate renewal projects-and you'll have full ownership of delivery, client communication, and team coordination. This role suits someone who enjoys combining technical delivery with client-facing responsibility. You'll also have the opportunity to mentor junior staff and play a part in business development and team growth. Key Responsibilities - Lead or support delivery of residential and mixed-use projects as Employer's Agent - Prepare and manage Employer's Requirements and tender documentation - Oversee procurement, contract administration, and project progress - Chair meetings and provide clear, confident client advice - Contribute to team development and support junior colleagues About You - MRICS (or working towards) - Strong background delivering housing or regeneration projects - Confident in JCT contract administration and project delivery - Excellent communication and organisational skills - Positive, proactive, and commercially aware Why Apply? You'll join a respected consultancy with a professional yet relaxed culture, where progression is based on merit and contribution-not hierarchy. There's a clear route to advancement, strong leadership support, and flexibility built into how you work. Package - Salary up to £75,000 depending on experience - full benefits package - Hybrid working - typically three days in the office or on site - Professional development and CPD support If you're an experienced Employer's Agent ready for your next challenge-or an established Senior looking to step up - this is a great time to join a consultancy that values your voice and expertise. Click Apply or get in touch for a confidential conversation with Andrew Pearson at EC Property Recruitment. My contact number is and you can find all my details on LinkedIn.

Employers Agent at Senior or Associate Level

External Hiring|Quality Analyst|Domestic|08122025

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