client support agent

OneTouch Direct

<div>Join OneTouch Direct as a Billingual Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN FLORIDA
Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:<ul><li>
Respond to incoming customer inquiries via phone, email, and chat.</li><li>
Demonstrate a thorough understanding of our products and services to effectively address client needs.</li><li>
Provide solutions to problems while ensuring a positive customer experience.</li><li>
Maintain accurate documentation of all client interactions.</li><li>
Work collaboratively with team members to continuously improve service delivery.</li></ul> 

Requirements 
<ul><li>
Minimum of 1-2 years of experience in customer service or support.</li><li>
Must be fluent in both English and Spanish</li><li>
Exceptional verbal and written communication skills.</li><li>
Familiarity with CRM software and customer support tools.</li><li>
Ability to work efficiently in a remote setting with minimal supervision.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Must be available to work flexible hours, including potential evenings and weekends.</li></ul>
Technical Requirements:<ul><li>
Must have a reliable desktop or laptop computer running Windows 11.</li><li>
High-speed wired internet connection is required.</li><li>
USB headset with noise-canceling capability (wireless headsets are not acceptable).</li><li>
Webcam (built-in or external) is necessary for video interactions.</li></ul> 

Benefits 
<ul>
<li>Full time. 40 hours per week schedule with overtime opportunities!</li>
<li>Great pay. Hourly base salary + benefits!</li>
<li>Training. Paid training &amp; development</li>
<li>Benefits. Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment</li></ul></div>

Billingual Remote Client Support Agent - Florida

Sticker Blitz

Customer support with graphic design experienceWe are a rapidly expanding e-commerce printing company on an exciting growth path, and we're looking for a Customer Support Agent who shares our commitment to excellence. Our team is built on collaboration, innovation, and mutual support, and we believe in empowering our team members to grow and thrive in their careers.About the Role: As Customer Support you will work as a liaison between our customers and our production. This role will work to support our customer base and answer any and all questions. This role will also assist in the management of large orders and will at times need to assist customers with diagnosing and solving file issues. The ideal candidate will have customer service, and administrative experience. Graphic design experience is a plus - specifically preflight experience. Experience working with Adobe illustrator and Photoshop are required.Key Responsibilities:<ul><li>Engage with customers via email and phone to answer questions, provide information, and resolve concerns.</li><li>Assist with account set up, returns, and general inquiries, always maintaining a positive and professional attitude.</li><li>Handle customer feedback and complaints with empathy and efficiency, ensuring a seamless resolution.</li><li>Collaborate with the team to enhance our customer service approach and elevate the overall experience.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience in customer service or a similar role and graphic design.</li><li>A positive, can-do attitude and a willingness to learn quickly.</li><li>Excellent communication skills, both written and verbal.</li><li>Ability to work independently and as part of a team.</li></ul>Why work for us?<ul><li>Be part of a growing company with potential for professional development.</li><li>Work in an exciting, fast-paced environment where your contributions matter.</li><li>Gain hands-on experience in the thriving e-commerce and printing industry.</li></ul>Position Details:<ul><li>Schedule: Sunday and Monday from 7:00 am to 2:30 pm.</li><li>Part-time role - 15 hours per week.</li></ul>If you&rsquo;re passionate about providing excellent customer service and want to grow with a company on the rise, we&rsquo;d love to hear from you!Job Type: Part-timeExpected hours: 15 hours per weekWork Location: In personJob Type: Part-timePay: $15.00 - $17.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Shift:<ul><li>Day shift</li></ul>Application Question(s):<ul><li>Which customer service software have you used? </li></ul>Do you have any experience with adobe illustrator or photoshop?Ability to Commute:<ul><li>Warren, MI (Required)</li></ul>Work Location: In person

Customer Support Representative with Graphic Design Experience (Adobe Illustrator exp required).

FlairsTech

<div>Requirements and responsibilities<div><h1 class="jobSectionHeader"> 
</h1><ul><li>
Handle customer inquiries via email, chat, and/or phone in a timely and professional manner</li><li>
Resolve customer complaints and provide appropriate solutions within agreed SLAs</li><li>
Manage and follow up on cases to ensure full resolution and customer satisfaction</li><li>
Maintain accurate documentation of all customer interactions in CRM systems</li><li>
Adhere to OMAC quality standards and internal performance KPIs</li><li>
Escalate complex issues to the relevant teams when necessary</li><li>
Support order management, returns, refunds, and product inquiries (Amazon, eBay, Walmart, etc.)</li><li>
Ensure compliance with company policies and client guidelines</li><li>
Contribute to continuous improvement initiatives and process enhancements</li></ul></div></div>

Customer service

Seller Door Real Estate and Finance Inc

<div>
 Showing Agent opportunity
 
 
 Who you work with matters. We are looking for a real estate agent who wants to learn the business through real activity and grow into a consistent buyer-focused agent. This opportunity places you alongside productive agents and an in-house lending team that supports both agent development and client progress.
 
 
 As a showing agent, you will learn to support buyers throughout the home search, coordinate showing schedules, host open houses, and stay engaged in client communication. Through hands-on experience, you will learn to show homes effectively, build relationships with buyers, and understand how transactions move forward from the first conversation through closing.
 
 
 You will also learn to generate business through daily lead generation, consistent follow-up, and clear communication. With access to a CRM system, marketing resources, and transaction management tools, you will stay organized while developing habits that support steady growth. Collaboration with an in-house lending team will give you added visibility into financing and help you understand how strong communication between agents and lenders keeps transactions moving smoothly while earning rewarding commissions.
 
 
 Interested? Apply now.
 
 
 
 Compensation:
 
 $150,000 at plan
</div>

Real Estate Showing Agent

FocusKPI Inc.

<div>We are seeking an Agentic AI Engineer to support the development of a customized AI agent solution for one of our clients. 
 
We're a consulting team that helps clients design and build customized AI agent solutions. You'll work across engagements &mdash; understanding client problems, architecting the right agentic approach, and shipping working systems. This is not a research role. You'll be in the work &mdash; building agents that go live, with real clients, on real timelines. 
 
Environment: 
 
We move fast and work across multiple client contexts. You'll need to be comfortable with ambiguity, adapt quickly across industries, and take ownership of your engagements without much hand-holding. 
 
If you thrive in structured, single-product environments with long planning cycles, this probably isn't the right fit. If you love the variety of consulting and want to build things that actually ship, let's talk. 
 
Work Location: Remote position (40 hours per week) 
Duration: Full-time role 
Pay-rate: $30+/hr 
 
**No C2C resumes are considered** 
 
Responsibilities:<ul><li>
Consult with clients to understand their workflows, pain points, and where agentic AI can create real leverage</li><li>
Design and build custom AI agent solutions tailored to each client's stack, data, and constraints</li><li>
Own full delivery &mdash; from architecture and prompt design to tool integration, testing, and handoff</li><li>
Build evals and monitoring so clients can trust what's running in production</li><li>
Move across engagements &mdash; you'll context-switch between clients and industries</li></ul>
Qualifications:<ul><li>
A minimum of 2 years of experience is required</li><li>
Education requirements: Master's degree</li><li>
Mandatory skills: Agentic AI, Claude, LLM</li><li>
Building production-grade agentic systems using frameworks like LangChain, LangGraph, CrewAI, AutoGen, or Claude Agent SDK</li><li>
Designing agent architectures: tool routing, memory, multi-agent coordination, retrieval pipelines</li><li>
Translating a client's messy real-world process into a structured agent design</li><li>
Communicating clearly with non-technical stakeholders &mdash; you can explain what you're building and why</li><li>
Delivering under real project constraints &mdash; timelines, client expectations, shifting requirements</li></ul>
Nice to have:<ul><li>
Experience building agents for GTM use cases &mdash; sales research, outreach automation, CRM workflows, lead enrichment, or marketing operations</li><li>
Comfort connecting agents to third-party APIs, CRMs (HubSpot, Salesforce), or communication tools</li></ul>
Thank you!
FocusKPI Hiring Team
Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.
NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to https://reportfraud.ftc.gov/ . 
The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.
DC4HSZaJiV</div>

Agentic AI Engineer

HSBC

<div>
 
 
 
 About HSBC:
 
 
 
 
 HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.
 
 
 
 
 
 
 Role Purpose
 
 
 (overall high level summary of the role)
 
 
 
 
 Some careers have more impact than others.
 
 
 
 
 
 
 If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.
 
 
 
 
 
 We&rsquo;re building the world&rsquo;s most powerful corporate and institutional bank &ndash; one that sets the standard for international commerce and institutional partnership. Our strength lies not just in our scale, but in our people, the unmatched power and depth of our international network, our distinctive global client franchise and the quality of our services. These are the cornerstones of our leadership in payments, trade, FX and corporate financing, and underpin our commitment to meet today&rsquo;s demands and shape the financial system of tomorrow.
 
 
 
 
 
 We are currently seeking an ambitious Agency experienced to join our Issuer Services team, to manage a portfolio of client relationships, with a focus on developing effective relationships with key clients.
 
 
 
 
 
 
 In this role, you will:
 
 
 
 
 
 <ul>
 <li>
 Build effective customer relationships ensuring that Issuer Services (ISV) requirements are fully understood by the client and in turn client requirements, industry developments, and competitor information is articulated within ISV. This will involve liaison with the Global Relationship Managers and client visitation.
 </li>
 <li>
 Visit a minimum of top 5 clients on an annual basis with a stretch target of 10. Client visitation schedules to be in place and tracked. For certain key clients&rsquo;, visits to be on a more frequent basis.
 </li>
 <li>
 Monitor adherence to service level agreements, collating data, providing feedback, resolving operational deficiencies and implementing action plans where SLAs are not met by either ISV or the client.
 </li>
 <li>
 Cascade formal client surveys to the clients to solicit feedback
 </li>
 <li>
 Establish strong relationships with the client and seek out retentive opportunities as well as new opportunities, assisting the Business Development Manager.
 </li>
 <li>
 Be dealing with various product types, including conventional bonds, structured finance, project finance, syndicated loans, infrastructure finance, project bonds, Islamic finance and escrows.
 </li>
 <li>
 Be required to service transactions mainly focusing on, amongst others, the role of paying agent/fiscal agent/ escrow agent/custodian/account bank/cash manager/facility agent/security agent as well as dealing with amendment requests to existing transactions which will require co-ordinating comments with external counsel and peers.
 </li>
 <li>
 Be responsible for working closely with the Transaction Managers to ensure the smooth on-boarding of new transactions and effecting a successful take-over from the relevant Transaction Management teams for post-closing administration.
 </li>
 <li>
 In addition to having full deal oversight, be also be required to manage the non-operational aspects of these deals along with the Transaction Manager. This will include the deal closing process (including conditions precedent/subsequent matters); the managing of amendments, waivers and consent with internal and external parties (including client, lenders and counsel); managing internal processes (such as annual client reviews, internal escalation for problem/defaulted deals); and acting as a focal point for deal issue escalation
 </li>
 <li>
 Working closely with Client Services teams in other ISV offices on transactions, as appropriate. The Jobholder is expected to create a trusted partnership with the various other Client Service teams within ISV in order to maintain a high level of collaboration
 </li>
 <li>
 Provide operational support and assistance (for the client portfolio) on any related issues to the Centre of Excellence (CoE) teams in Malaysia and India, and act as an escalation point for local management.
 </li>
 <li>
 Weekly monitoring of new transactions (mandates/bids) to ensure any operational issues can be flagged in advance of on boarding.
 </li>
 <li>
 Ensure we enhance, enrich and deliver a smooth on boarding experience for the client. Ensure coordination with all internal stakeholders to ensure all on boarding requirements are being delivered on schedule.
 </li>
 <li>
 Review any non-core product or service requirements requested by the client and assess operational viability.
 </li>
 <li>
 Completion of all Business Risk Reviews (BRR&rsquo;s) on a monthly basis in a timely and accurate manner.
 </li>
 <li>
 Work closely with our Business Development Team to accompany and enhance the quality of our sales pitches.
 </li>
 <li>
 Ensure Treating customers fairly principles are adhered to at all times.
 </li>
 <li>
 Identify process/technology improvements for clients which will benefit client experience.
 </li>
 <li>
 Establish and maintain networks for co-operation with other HSBC businesses, to support the creation of solutions to client needs that span geographical/product boundaries and regulatory environments.
 </li>
 </ul>
 
 
 
 
 
 Qualifications/Experience:
 
 
 
 
 To be successful in the role, you should meet the following requirements:
 
 
 
 
 
 <ul>
 <li>
 Previous experience in a comparable role within Issuer Services/Capital Markets, Client Services.
 </li>
 <li>
 Strong networking and presentation skills required to build and enhance client relationships.
 </li>
 <li>
 Strong client network in the Saudi &amp; MENAT market would be a preference.
 </li>
 <li>
 Strong system and modelling skills.
 </li>
 <li>
 Proven ability to communicate with several teams on a daily basis both locally and globally.
 </li>
 <li>
 Ability to multi-task and manage frequently changing priorities.
 </li>
 <li>
 Sound understanding of legal documentation governing roles/products supported.
 </li>
 <li>
 Graduation degree is a must.
 </li>
 </ul>
 
 
 
 
 
 *Please note that this job ad will close in 3 weeks (22/04/2026)
 
 
</div>

Client Services Officer - Issuer Services

Satori Mortgage (NMLS:  4190)

<div>
 
 Are you a proactive Real Estate Agent concerned about the shifting sands of buyer&rsquo;s agent commissions?
 
 
 
 The recent lawsuits and settlements in the real estate industry spotlight the urgent need for adaptability and diversification. There&rsquo;s never been a better time to enhance your career resilience and earning potential. We invite you to join Satori Mortgage, a forward-thinking mortgage brokerage, and embark on a journey to obtain your NMLS (Mortgage License).
 
 
 As a Dually Licensed Agent, you&rsquo;ll have the unique advantage of thriving in both the Real Estate and Mortgage domains, exponentially expanding your professional network and income opportunities.
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Comprehensive Training and Support: We provide robust training programs to equip you with the essential knowledge and skills required to excel as a Mortgage Advisor alongside your Real Estate practice.
 </li>
 <li>
 Competitive Compensation: Enjoy multiple streams of income by serving clients in both buying houses and securing mortgage financing.
 </li>
 <li>
 Community of Like-minded Professionals: Be a part of an innovative community that values continuous learning, adaptation, and client-centric service.
 </li>
 <li>
 Cutting-edge Technology and Resources: Utilize advanced tools and resources that streamline your workflow, enabling you to provide seamless service to your clients in both realms.
 </li>
 <li>
 Legitimacy and Compliance: Rest easy knowing you&rsquo;re operating within the legal frameworks, as our compliance team ensures adherence to all real estate and mortgage regulatory standards.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Active Real Estate License.
 </li>
 <li>
 Motivated to pursue NMLS (Mortgage License).
 </li>
 <li>
 Strong sales, negotiation, and communication skills
 </li>
 <li>
 Commitment to professional growth and delivering exceptional client service.
 
 
 
 </li>
 </ul>
 
 Take the Bold Step Today!
 
 
 
 
 Embrace the future of real estate and mortgage
 
 services by becoming a Dually Licensed Agent. Transition smoothly, expand your horizons, and secure your financial future in the face of industry evolution.
 
 
 
 Apply now to explore this exceptional career pathway and ensure you stay ahead in the dynamic real estate market.
 
 
 
 This is a remote position.
</div>

Hybrid Real Estate and Mortgage Consultant

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