client support associate

Sunshine Concepts-Palm Desert

Sunshine Concepts- Palm Desert is a rapidly growing consulting and sales leader within the telecommunications industry. Our unique approach, which involves close collaboration with clients and the development of impactful marketing strategies, distinguishes us. We take pride in our ability to think outside the box, crafting direct marketing &amp; sales solutions that resonate with our clients' brands and audiences. As we expand and diversify our client portfolio, we seek motivated individuals with a strong work ethic and a passion for helping others to join our Customer Support Associate team. Sunshine Concepts- Palm Desert is hiring Customer Support Associates to represent one of the most trusted names in the telecommunications industry. This entry-level opportunity provides hands-on experience in customer care, problem-solving, sales, marketing, and brand advocacy, all while helping customers maximize the benefits of their LifeLine services.As a Customer Support Associate, you'll be the vital link connecting customers with our industry-leading wireless, internet, and TV solutions. The ideal candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency to help drive sales revenue for our clients. This role requires strong communication skills and the ability to handle inquiries in a fast-paced environment, contributing to a positive customer experience. Our comprehensive training program will develop you into an expert Customer Support Associate, fully equipped to troubleshoot technical issues, answer complex service questions, and guide customers to optimal solutions - all while delivering the exceptional, empathetic service that defines the LifeLine experience.Customer Support Associate Responsibilities: - Provide direct support to new and existing LifeLine customers in the community through direct engagement (lead-based, residential interactions). - Address inquiries related to billing, account management, service features, and fundamental technical issues with clarity and professionalism. - Resolve customer concerns by offering practical solutions, from troubleshooting to guiding service upgrades and account adjustments to close sales. - Educate customers on how to maximize their LifeLine services, clearly explaining features, benefits, and usage tips. - Assist with account-related tasks, such as plan changes, service additions, and upgrades, to ensure smooth and accurate processing. - Maintain detailed records of customer interactions, issues, and resolutions in CRM systems to support compliance and service continuity. - Stay informed on LifeLine's latest offerings and support policies through regular training and self-guided learning. - Represent Sunshine Concepts- Palm Desert and LifeLine with integrity and a customer-first mindset, collaborating with internal teams to ensure seamless service delivery.What We Are Looking For in a Customer Support Associate: - Must have a high school diploma or GED; college coursework or a degree in Communications, Business, or a related field is a strong advantage. - Up to two years of experience in customer service, retail, sales, hospitality, or similar client-facing roles; entry-level candidates with strong people skills are encouraged to apply. - Exceptional verbal communication and active listening skills, with the ability to convey information patiently and empathetically. - Strong analytical thinking and problem-solving abilities to assess customer concerns and deliver effective telecommunication solutions. - Genuine passion for customer service and relationship-building through direct engagement. - Highly organized with accurate data entry skills for maintaining detailed CRM records. - Professional and composed under pressure, able to navigate dynamic customer interactions with confidence. - Basic computer proficiency and readiness to learn LifeLine systems and customer management tools quickly.Why Join Sunshine Concepts- Palm Desert? - Receive immersive training in LifeLine products and advanced support and sales techniques to build a strong foundation for success. - Make a direct impact by solving customer issues and elevating their overall service experience. - Unlock growth opportunities into leadership roles as part of a fast-expanding, performance-driven team. - Thrive in a collaborative environment that prioritizes development, recognition, and team support. - Earn competitive compensation while gaining standout experience with a nationally recognized telecom brand.Job Type: Full-timePay: $3,600.00 - $5,200.00 per monthBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Customer Support Associate

Flexjet, LLC.

<div><div>The Client Services Associate will work two-fold with external customers and internal colleagues to provide information as it relates to customers contracts and invoices. Will work to ensure timeliness of billing/receivables, accuracy of administering contract terms as well as any potential non-payment/collections issues that may arise. This position manages inquiries from clients and ensures they are addressed timely and accurately. The role will support many other departments in the organization as needed to resolve any customer concerns. 
DUTIES &amp; RESPONSIBILITIES 
<ul><li>Respond to internal colleagues providing details and data regarding client contract information</li><li>Review and communicate to client requests and questions in regard to their unique contracts and client bills</li><li>Demonstrated ability to think strategically, identify and solve difficult business problems</li><li>Ability to gather and analyze data and draw logical conclusions</li><li>Executing daily/weekly/monthly billing cycle activities including invoice processing, utilization reports, revisions, quality assurance checks to ensure compliance with client&rsquo;s contracted agreement</li><li>Responsible for collections of unpaid receivables as needed</li><li>Partner with Management to resolve client issues</li><li>Follow all internal controls and processes while assisting in month-end and other periodic close reconciliations</li><li>Review monthly reports, collections and variance reports collaborating with finance to take necessary action for correction.</li><li>Assist with training and mentorship of new team members</li><li>Account management of top tier clients, high risk clients</li><li>Additional support and quality checks for key accounts and new program roll outs</li><li>System Expert / IT Testing Support</li><li>Perform other related duties and responsibilities as assigned by Manager.
</li></ul></div><div>EDUCATION &amp; EXPERIENCE 
<ul><li>Bachelor&rsquo;s/Associate&rsquo;s degree in related field and preferred experience in accounting, accounts receivable, or a combination of education and experience.</li><li>2-3 years of customer service experience in a high-end service industry</li><li>Strong computer and software skills, including Microsoft Office Suite Applications (Excel, Outlook, etc.)</li><li>Strong documentation skills</li><li>Ability to prioritize and handle multiple inquiries/requests quickly</li><li>Working proficiency with Oracle suite is preferred.</li></ul></div>
<div>REQUIRED SKILLS &amp; QUALIFICATIONS 
<ul><li>Must possess the legal ability to work in the United States</li><li>Ability to interface successfully with all levels of professionals and company leadership</li><li>Works effectively and cooperatively with others; establishing and maintaining good working relationships</li><li>Desire to work in an autonomous role knowing all the while among a strong supportive team of colleagues and management</li><li>Ability to respond calmly, and handle customer demands</li><li>Keeps up with current developments and trends in areas of expertise</li><li>Good problem-solving skills</li><li>Ability to work both independently and in a team environment</li><li>System oriented</li><li>Deadline driven</li><li>Organized</li><li>Ability to respond calmly, and handle customer demands</li></ul></div>
<div>ENVIRONMENT
 
<ul><li>This role is onsite</li></ul></div>
#LI-MM1</div>

Client Services Associate

<div>
 
 To comply with UAE nationalization law, EY must hire nationals from UAE for this role.
 
 
 
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions ), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
 </li>
 <li>
 Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
 </li>
 <li>
 Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
 </li>
 <li>
 Collaborate with the account team, business development and resource management teams to achieve team goals
 </li>
 <li>
 Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 Ideally, you'll also likely balance your time between both project management and analytics.
 
 
 What we look for is for you to audit and manage budgets and expenses, along with compliance and due diligence.
 
 
 
 What We Offer
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 |
 
 Building a better working world
 
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>

Account Support Associate - Abu Dhabi (UAE nationals only)

Charles Schwab

<div>Phoenix, AZ
Requisition ID 2025-115438
Category Customer Service / Client Service
Position type Regular
Pay range USD $26.00 - $27.00 / Hour
Application deadline 2025-09-23</div>
 <div><div>Your opportunity 

At Schwab, you&rsquo;re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us &ldquo;challenge the status quo&rdquo; and transform the finance industry together.
The CS&amp;S Client Technical Support Associate responds to tier II escalated technical inquiries from internal and external clients regarding online access and navigation of website, systems and accounts. Our goal is to support the one call resolution, while still providing a means for further escalation if necessary. Additionally, we provide Client Support and Protection typically related to online access attempts via our electronic channels. We strive to execute the balance of being productive and efficient, while delivering exceptional client service.
What you have 

Required<ul><li>
Minimum of one-year prior client service experience.</li><li>
Shift Flexibility: There are various schedules of weekdays, and early evenings shifts.</li><li>
Proven experience utilizing strong troubleshooting techniques, de-escalating, and problem solving, ideally in a Call Center environment.</li><li>
Excellent interpersonal skills, including proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner over the phone.</li><li>
Demonstrates a technical aptitude by quickly assimilating technical concepts and new technology.</li><li>
Excellent knowledge of common browsers such as Edge, Chrome, Safari and Firefox and a high-level understanding of Apple and Android based mobile devices.</li><li>
Extensive knowledge of PC/Mac computing environments including operating systems, peripherals, &amp; navigating through complex software.</li><li>
Experience working in a team environment, including sharing feedback and knowledge with peers.</li><li>
Passion for service, positive attitude, enthusiasm, professionalism, and strong client focus</li><li>
Promotes and embraces positive client interactions, as well as personal, team, and company improvement.</li><li>
Efficient in utilizing many diverse resources and computer screens simultaneously while delivering exceptional service over the phone.</li><li>
Adept at anticipating and adapting to changing job needs with exceptional results.</li><li>
Effective critical thinking through probing questions to identify solutions in unique situations, while demonstrating sound business judgement.</li></ul>
Preferred<ul><li>
2+ years of prior client service experience.</li><li>
1 year or more of Financial Services industry experience.</li><li>
Excellent technical knowledge of the Internet, Networking, Wi-Fi, and ISP&rsquo;s.</li></ul>
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.<div> 
What&rsquo;s in it for you
At Schwab, you&rsquo;re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration&mdash;so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you &ndash; both today and in the future:<ul><li>
401(k) with company match and Employee stock purchase plan</li><li>
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions</li><li>
Paid parental leave and family building benefits</li><li>
Tuition reimbursement</li><li>
Health, dental, and vision insurance</li></ul></div><div> 

</div></div><div>Eligible Schwabbies receive
<ul><div>Medical, dental and vision benefits
</div><div>401(k) and employee stock purchase plans
</div><div>Tuition reimbursement to keep developing your career
</div><div>Paid parental leave and adoption/family building benefits
</div><div>Sabbatical leave available after five years of employment</div></ul></div></div>

Associate, CS&S Client Technical Support

Project Support Associate

BAYADA Home Health Care

<div><div>Our BAYADA Oahu Home Care office is looking for a Client Services Associate!!!</div>
<div></div><div>***JOIN A NON-PROFIT HOME CARE ORGANIZATION***</div>
Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people&rsquo;s lives while you grow your career and learn the business? We&rsquo;re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Location: 615 Piikoi Street, Suite 600, Honolulu, HI 96814
Through hands-on experience, Client Services Associates at BAYADA learn to lead field staff in providing quality home care in order to become a Client Services Manager.
<ul><li>Up to $23/hour</li>
<li>Growth Opportunities
</li><li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
</ul>Responsibilities:
<ul><li>Focused on documentation, tracking and coordination of your caseload, you&rsquo;ll assist in growing your office&rsquo;s profitability through long-term relationship building and follow-up with clients, referral sources, payors and community organizations.</li>
<li>You&rsquo;ll also help maintain effective fiscal management by coordinating the billing and processing of services (entering OASIS documentation) and monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) while partnering with the manager to supervise, support and maintain communicative relationships with field employees.</li>
</ul>Qualifications:
<ul><li>Four year college degree (prior health care, home care and recruiting experience a plus)</li>
<li>Some experience with Medicare, OASIS, and CHAP a plus</li>
<li>A demonstrated record of strong interpersonal skills and goal achievement</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Proven communication and PC skills (including solid phone marketing and data entry ability)</li>
</ul>Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!
#LIRX
#JoinBAYADA-RX
<div>As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</div></div>

Accenture

Skill required: Payroll - Payroll Process Design 
Designation: HR Service Delivery Associate 
Qualifications:Any Graduation
 
Years of Experience:1 to 3 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Payroll experience into US/UK/International This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client. Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. 
What are we looking for? Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting. &bull; Resilient and able to work under pressure. &bull; Organization and prioritization skills to deliver as per deadlines. &bull; Attention to detail and quality-driven in communications and all system transactions. &bull; Demonstrate high levels of confidentiality. &bull; Teamwork and collaboration. &bull; Multi-cultural awareness. &bull; Flexibility to work in shifts. &bull; Has Exposure to the BPO industry &bull; &bull; Knowledge of Payroll Processes. &bull; Strong command of written and verbal English language. &bull; Proficiency in MS Office/Excel Skills. &bull; Knowledge of SuccessFactors would be a plus.
 
Roles and Responsibilities: &bull; Read, understand, and analyze client processes as per the business rules. &bull; Execute the full range of the process accurately and timely as a hands-on processor. &bull; Escalate issues and seek advice when faced with complex issues/problems. &bull; Follow Work Instructions while processing. &bull; Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. &bull; Participate in client conference calls, where required, and manage appropriate documentation. &bull; Perform &ldquo;Root Cause Analysis&rdquo; on issues faced and suggest appropriate corrective action for current remediation and future control. &bull; Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. &bull; Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. &bull; Update process metrics daily and maintain MIS. &bull; Demonstrate the highest level of customer service. &bull; Pay close attention to detail and follow through to resolve any outstanding issues. &bull; Ensure assigned tasks are completed accurately and in a timely fashion. &bull; Maintain the security and confidentiality of client data. &bull; Actively participate in team activities and organizational initiatives.
 
Any Graduation

HR Service Delivery Associate

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