client support associate

AlphaSights

<p>Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.</p><p><b>Springboard your career with us if :</b></p><ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul><p><b>A day in the life of an Associate</b></p><p>As an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.</p><p><b>Your responsibilities will include :</b></p><ul><li>Recruiting experts : you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul><p><b>Ensuring success for our Associates means :</b></p><ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program , which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul><p>Requirements</p><p>You'll need to bring your A game to work, daily. We are looking for :</p><ul><li>Strong academic credentials (undergraduate degree of 2 : 1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English C2 level is required and full professional / conversational Arabic.</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul>

Associate, Client Service, Arabic Speaker, 2026

Alphasights

<p>Dubai</p><p>Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.</p><p><strong>Springboard your career with us if:</strong></p><ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul><p><strong>A day in the life of an Associate</strong></p><p>As an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.</p><p>Your responsibilities will include:</p><ul><li><strong>Recruiting experts</strong>: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the<strong> project and market context</strong> and the legal and regulatory environment in which your clients and experts operate.</li><li><strong>Taking ownership</strong> of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul><p><strong>Ensuring success for our Associates means:</strong></p><ul><li>Giving you an <strong>introduction to the</strong> <strong>business world </strong>without being pigeonholed into any one industry or profession.</li><li>Helping you <strong>develop transferable commercial and client management skills</strong> spanning professional communications, negotiation, persuasion, project and time management.</li><li>A<strong>clear career path for potential advancement</strong>to Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our <strong>MBA Tuition Program</strong>, which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul><p><strong>Requirements</strong></p><p>You'll need to bring your A game to work, daily. We are looking for:</p><ul><li>Strong academic credentials (undergraduate degree of 2:1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English or C2 level is required</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul><p><strong></strong></p> Apply Now <p>First name </p><p>Last name </p><p>Email </p><p>Phone</p><p>Resume/CV Upload File<p>Recommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTF</p>Or enter manually</p><p>What year did/will you graduate from your latest degree?</p><p>What was your grade/GPA/result from your latest degree? </p><p>Total duration of full-time work experience.</p><p>Do you have at least one degree taught in 100% English? <p><em>Please note, certifications will be requested.</em></p></p><p>What is your language fluency (written and spoken) for the role you are applying for?</p><p>Other languages you speak at a native speaker fluency level None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese Other</p><p>Preferred start month in 2026 (NB you should have graduated ahead of the start date applied for) CO26 January Preference CO26 July Preference CO26 September Preference</p><p>How did you hear about this role? </p><p>Have you previously applied to AlphaSights? </p><p>AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/A</p><p>AlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice. </p>

Associate, Client Service, English Speaker, 2026 Client Service Dubai

O&M Communications Solutions

<p>We are a sales and business development firm bringing modern telecommunications solutions to local consumers in Woodland Hills and nearby communities. Our firm partners closely with AT&amp;T to deliver high-quality sales service that helps customers make confident decisions about their communications needs.</p><p>As the Account Associate, you will be responsible for acquiring, managing, and maintaining strong relationships with residential customers by presenting and selling cutting-edge AT&amp;T wireless solutions. This role is a perfect blend of sales execution and client relationship management. Success in this Account Associate role is directly tied to performance, making it an exciting opportunity for ambitious individuals. Each Account Associate team member receives comprehensive training and support needed to excel both within our company and in the industry at large.</p><p><b>Account Associate Responsibilities:</b></p><ul><li>Conduct professional sales presentations to residential customers for AT&amp;T's wireless services.</li><li>Act as the primary contact for acquired accounts, fostering long-term customer loyalty and driving repeat business.</li><li>Strategically identify customer needs and successfully match them with the right wireless telecom products and plans.</li><li>Maintain comprehensive records of sales activities, customer interactions, and pipeline progress using our internal Account Associate systems.</li><li>Collaborate with the management team to analyze sales data and develop strategies for market penetration and account growth.</li><li>Ensure full compliance with all AT&amp;T brand standards and Account Associate guidelines in every customer interaction.</li><li>Actively participate in ongoing product knowledge sessions to stay current on all AT&amp;T offerings and industry trends.</li></ul><p><b>Account Associate Skills and Qualifications:</b></p><ul><li>Outstanding interpersonal and active listening skills.</li><li>A demonstrated history of reliability and personal accountability.</li><li>Self-starter mentality with the ability to manage time and prioritize tasks effectively.</li><li>Natural persuasive ability and comfort in a direct sales environment.</li><li>Ability to work both independently and as a contributing member of a high-performing Account Associate team.</li><li>A professional appearance and polished communication style.</li><li>Proficiency with basic technology and CRM software (we will provide Account Associate training on our specific systems).</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $58,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li></ul><p>Work Location: In person</p>

Account Associate

BAYADA Home Health Care

<p>BAYADA Home Health Care has an immediate opening for a <strong>Client Services Associate </strong>in our <strong>Mechanicsburg, PA Pediatrics and Adult Office</strong>.</p> <p>If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.</p> <p> </p> <p>The <strong>Client Services Associate </strong>will:</p> <ul> <li>Provide superior customer service and quality home care</li> <li>Focus on managing coordination of client services and emergent scheduling issues</li> <li>Build lasting relationships with clients, referral sources, payors and community organizations</li> <li>Develop strong, communicative relationships with the team</li> <li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li> <li>Client Services Associate will partner with Clinical Managers to provide supervision and support to field employees </li> </ul> <p>Qualifications for a <strong>Client Services Associate</strong>:</p> <ul> <li>Prior medical office or home care experience preferred</li> <li>4 year College degree (preferred)</li> <li>Prior supervisory experience strongly preferred</li> <li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li> <li>Ambition to grow and advance beyond current position</li> <li>Strong computer skills required (electronic medical record)</li> <li>Excellent communication and interpersonal skills</li> </ul> <p><strong>Why choose BAYADA?</strong></p> <ul> <li>BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.</li> <li> <ul> <li>Newsweek's<strong> </strong>Best Place to Work for Diversity 2023</li> <li>Newsweek Best Place to Work for Women 2023</li> <li>Newsweek Best Place to Work (overall) 2024</li> <li>Newsweek Best Place to Work for Women and Families 2023</li> </ul> </li> <li>America's greatest workplace for Women 2023 and 2024</li> <li>Forbes Best employer 2022</li> <li>Paid Weekly</li> <li>Mon-Fri work hours</li> <li>AMAZING culture</li> <li>Strong employee values and recognition</li> <li>Small team at a local office</li> <li>Growth opportunities</li> <li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li> <li>To learn more about BAYADA Benefits, click here </li> </ul> <p></p> <p><strong>As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here .</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p>

Client Service Associate- Pediatrics and Adults

HR Ways

<p>About the job Client Services Operations Associate | Remote from Pakistan</p><p><b>About the company:</b> Hiring for an operator-led acquirer of software businesses with a focus on long-term value creation and preserving the legacy of our acquired businesses.</p><p><b>Job Description</b></p><p>As our first Client Services Operations Associate, you will own the systems and processes that power our Support, Implementation, and Technical Services teams. You will manage and optimize tools such as <b>Zendesk</b> and <b>Rocketlane</b>, define and track key performance metrics, and help streamline project, ticket, and client onboarding processes. Your work will empower the Client Services department to deliver exceptional experiences to the company's growing customer base. This is a remote opportunity, and <b>candidates are expected to have some overlap with North American hours.</b></p><p><b>Key Responsibilities</b></p><p><b>Manage and Optimize Client Services Systems</b></p><ul><li>Administer Zendesk and Rocketlane to support workflows across all Client Services teams.</li><li>Build automations, triggers, and dashboards that improve visibility and efficiency.</li><li>Ensure data integrity and alignment across Client Services, CRM, and DevOps systems.</li><li>Facilitate feedback loops between Client Services and other departments to reduce delivery time.</li></ul><p><b>Drive Operational Reporting and Insights</b></p><ul><li>Define and track key metrics, including project profitability, time-to-value, risk level, and team capacity.</li><li>Develop clear, actionable reporting for leadership to support strategic decisions.</li><li>Identify trends and bottlenecks to continuously improve service performance.</li><li>Develop and maintain capacity and utilization models to support staffing requirements.</li></ul><p><b>Standardize and Document Client Services Processes</b></p><ul><li>Support client onboarding coordination by improving workflows and communication channels.</li><li>Create and maintain internal SOPs and onboarding documentation.</li><li>Streamline handoffs between teams to ensure consistent client experiences.</li><li>Partner with Product, Engineering, and Sales to ensure insights into the roadmap and planning.</li></ul><p><b>Qualifications</b></p><ul><li>2 to 4 years of experience in client success or CX system administration, ideally for a SaaS company.</li><li>Hands-on experience managing Zendesk and Rocketlane.</li><li>Excellent communication, organization, and problem-solving skills.</li><li>Strong analytical skills with proficiency in Excel for performance reporting.</li><li>Familiarity with CRM systems (e.g., HubSpot, Salesforce) and DevOps tools (e.g., Azure, Jira).</li><li>A proactive, systems-minded approach to improving how teams work and deliver value to clients.</li></ul><p><b>Other Details:</b><br/><b>&#65279;Experience:</b> 2-4 years<br/>&#65279;<b>Timings:</b> US Time Zone</p><p><b>Apply at jobs@hrways.co</b></p><p><b>About HR Ways:</b></p><p>HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.</p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

Client Services Operations Associate

Computer World S.P.C.

<p>We are seeking a dedicated Customer Support Associate to provide on-site technical support and customer assistance for Computer Hardware, Software, and Network systems. The role involves regular travel to Saudi Arabia (KSA) to support client locations.</p><p>&#9726; Requirements:</p><p>- Education: Graduate in Science or Bachelor&rsquo;s/Diploma in Engineering (ICT or related field) with relevant technical certifications.</p><p>&#9726;Skills:</p><p>- Strong communication and interpersonal skills; effective team player.</p><p>- Customer-centric mindset with a passion for delivering technology services.</p><p>- In-depth knowledge of IT infrastructure with hands-on experience in hardware repair and troubleshooting.</p><p>- Ability and willingness to travel frequently to KSA for on-site assignments.</p><p>Job Type: Full-time</p><p>Pay: BD450.000 - BD500.000 per month</p>

Customer Support Associate

U.S. Legal Support

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Location:</b> Ft. Lauderdale, FL</p><p>
 <b>Schedule:</b> Monday - Friday 8:30 am-5:30 pm</p><h3 class="jobSectionHeader"><b>
About U.S. Legal Support</b></h3><p>
At U.S. Legal Support, we&rsquo;re committed to delivering best-in-class litigation support services to our clients nationwide. Our people are passionate, dedicated, and driven by the goal of providing exceptional service every day.</p><p></p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
The <b>Client Support Analyst</b> serves as the primary point of contact for clients, providing assistance via phone and email to ensure timely and accurate resolution of inquiries. This role is the subject matter expert for all services offered by U.S. Legal Support and requires strong customer service, professionalism, and problem-solving skills.</p><p></p><h3 class="jobSectionHeader"><b>
Essential Job Functions</b></h3><ul><li>
Investigate and research issues to ensure proper corrective action is taken.</li><li>
Quickly address client and sales partner inquiries and drive them to resolution.</li><li>
Set up new client accounts via the company portal.</li><li>
Direct, coach, and prepare new clients to use portal features effectively.</li><li>
Complete front-end processing for settled cases.</li><li>
Perform transcript and video status checks.</li><li>
Handle client inquiries regarding price quotes for completed jobs.</li><li>
Collaborate with other departments to resolve issues or fulfill requests swiftly.</li><li>
Work efficiently while suggesting improvements to workflow processes.</li><li>
Demonstrate genuine interest and retain knowledge of legal services offered.</li><li>
Ensure service level agreements (SLAs) are consistently met or exceeded.</li><li>
Perform other duties as assigned by department leadership.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
High school diploma or equivalent required; Associate degree preferred.</li><li>
3+ years of experience in customer service or client solutions.</li><li>
Professional email and phone etiquette.</li><li>
Industry experience preferred but not required.</li><li>
Prior administrative or office experience a plus.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Skills &amp; Attributes</b></h3><ul><li>
Strong attention to detail and active listening skills.</li><li>
Excellent communication and problem-solving abilities.</li><li>
Cheerful, professional, and client-focused demeanor.</li><li>
Dependable and reliable with a strong work ethic.</li><li>
Flexible and adaptable in a fast-paced environment.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
<p></p>
Schedule: Monday - Friday 8:30 am-5:30 pm</div>

Client Support Analyst

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