client support associate

Asesora International

A Bid Support Associate (or Coordinator) plays a crucial role in managing tender submissions, tracking opportunities, and ensuring compliance with client requirements. They assist with proposal writing, documentation, and coordinating with teams to meet deadlines. Associate Director Bid Support and Assistant Bid Manager Sales Support roles are currently active.Key Roles &amp; Responsibilities<ul><li>Tender Management: Oversee the end-to-end bid process, including Pre-Qualification Questionnaires (PQQs) and Invitations to Tender (ITT).</li><li>Documentation &amp; Compliance: Review, edit, and format proposals, ensuring all client requirements are met.</li><li>Coordination: Act as a central point of contact between technical teams (engineers, architects) and senior management.</li><li>Tracking: Maintain a bid register and monitor tender portals for new opportunities.</li></ul>Required Skills and Qualifications<ul><li>Organization: Strong project coordination skills with the ability to manage strict deadlines.</li><li>Communication: Excellent writing and editing skills for preparing high-quality proposals.</li><li>Experience: Previous experience in a bid/sales support role or project coordination is highly valued, particularly in sectors like construction or engineering.</li></ul>Work Location: Remote

Bid Support Associate

Cartier

<div>
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 Join Cartier as a Client Service Associate and play a key role in delivering a seamless after-sales experience. As an ambassador of the Maison, you will support clients throughout their service journey, ensuring every interaction reflects Cartier&rsquo;s standards of excellence.
 
 
 As a UAE National, this role offers the opportunity to gain hands-on experience within a global luxury environment, working closely with experienced teams and engaging with a diverse clientele.
 
 
 
 WHAT WILL BE YOUR MISSION?
 
 
 
 <ul>
 <li>
 Provide exceptional after-sales service and support to clients
 </li>
 <li>
 Act as the main point of contact for service-related inquiries
 </li>
 <li>
 Guide clients through repair and service processes with clarity and care
 </li>
 <li>
 Monitor service files and ensure timely follow-up and communication
 </li>
 <li>
 Support the boutique and watchmaker in delivering a smooth service experience
 </li>
 <li>
 Contribute to client satisfaction and after-sales performance
 
 
 </li>
 </ul>
 
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience in client service (luxury is a plus)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities with attention to detail
 </li>
 <li>
 Interest in jewellery, watches, and after-sales service
 </li>
 <li>
 Comfortable using systems and tools (MS Office, CRM)
 </li>
 <li>
 Fluency in English (Arabic or French is a plus)
 
 
 </li>
 </ul>
 
 PART-TIME CONTRACT
 
 
 
 Part-time permanent role with a structured compensation package, including commission and bonus.
 
 
 
 YOUR JOURNEY WITH US
 
 
 
 If selected, you will be contacted for an introductory conversation, followed by meetings with the Hiring Manager and HR.
</div>

Client Service Associate (Part-Time) – UAE Nationals

Crystal Wambeke, LLC

About Us: We are a bookkeeping firm in Southern Pines, NC and we are looking for a Client Success Associate who can keep our operations running smoothly behind the scenes and help us maintain and strengthen client relationships. This position is a Part-Time, hybrid remote position, with 10-20 hours per week expected.Please read the full job description and apply as requested at the bottom by sending your resume directly.Position Summary: This role supports both the internal team and our clients. The Client Success Associate role will own lead outreach and qualification, marketing support, sales, lead follow‑up, partnership outreach and nurture, client onboarding, day‑to‑day client care, invoicing, and email inbox management. This is an ideal position for someone who enjoys keeping the systems running, enjoys talking with people, has strong sales and marketing skills, and communicates well.Key Responsibilities day-to-day:Client Success &amp; Client Support<ul><li>Manage general company inboxes and route messages to the right team members.</li><li>Assist with onboarding new clients&mdash;collecting documentation, setting up files, and coordinating with the bookkeeping team.</li><li>Maintain digital filing systems, client records, and internal trackers.</li><li>Monitor internal deadlines, follow up with staff or clients as needed, and help projects stay on schedule.</li><li>Be a source of support for the team and our clients .</li></ul>Sales &amp; Marketing Support<ul><li>Help manage the firm&rsquo;s sales pipeline: schedule discovery calls, send follow-ups, and track leads.</li><li>Draft and send outreach emails or marketing updates to clients and prospects.</li><li>Assist with social media, newsletters, or content coordination.</li><li>Support preparation of proposals, service quotes, and engagement letters.</li></ul>Partner &amp; Client Relationship Management<ul><li>Serve as a first point of contact for client questions and updates.</li><li>Track client satisfaction and proactively check in to ensure ongoing needs are met.</li><li>Coordinate quarterly client updates or service reviews.</li><li>Follow up with clients for missing information, signatures, or feedback.</li><li>Help identify opportunities for expanded services or improved client experience.</li></ul>Qualifications:<ul><li>Prior experience in office administration, client service, or marketing coordination (experience in a bookkeeping or financial services environment preferred).</li><li>Strong organizational skills, with the ability to manage multiple priorities and deadlines.</li><li>Excellent communication and follow-up skills.</li><li>Experience using technology tools (Google Workspace, CRM systems, QuickBooks, ClickUp/Asana, or similar).</li><li>Professional, reliable, and proactive&mdash;able to anticipate needs and take ownership of tasks.</li><li>Ability to handle sensitive information with discretion and professionalism.</li><li>Self-motivated, resourceful, and able to prioritize tasks.</li><li>Must be able to lift 25 pounds.</li><li>Must be able to sit, stand, and walk for extended periods of time as well as navigate stairs.</li><li>Will occasionally need outside errands performed, therefore a dependable and insured vehicle, a clean driving history, and a valid driver's license are required.</li><li>This position will be mostly in-office, with occasional work shifts remote. Must have adequate space and privacy available during work hours for meetings and productivity requirements.</li></ul>What We Offer:<ul><li>Flexible schedule (some remote flexibility if applicable).</li><li>Opportunities for professional growth and training in bookkeeping and business operations.</li><li>Supportive, collaborative team environment.</li><li>Pay based on experience.</li><li>Paid sick time</li></ul>Email resume directly to Crystal. Her email is crystal{at}wambekeassociates.com. To ensure you are not a robot and that you've read the job description, please include your favorite type of candy in your email. Bonus points if you use the email to include why you are the perfect fit for this job. No phone calls please.Job Type: Part-timePay: $20.00 - $23.00 per hourWork Location: Hybrid remote in Southern Pines, NC 28387

Client Success Associate

BankUnited

<div><div>SUMMARY: The primary goal of the Commercial - PB Support Associate position is to support the sales and service excellence objectives of the New York Banking Operations.</div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
<ul><li>Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base.</li>
<li>Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.</li>
<li>Assists in the cross selling of bank products and services to the existing client base.</li>
<li>Pulls daily reports, including ODs, Significant Balance, and others as needed.</li>
<li>Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.</li>
<li>Prepares sales presentations, packages, and folders for sales team.</li>
<li>Ships and receives documentation, statements, and other client correspondence.</li>
<li>Composes a variety of client letters using appropriate and professional business language and handles incoming mail.</li>
<li>Sets clients up with Internet Banking and other alternative delivery services.</li>
<li>Troubleshoots client issues as needed.</li>
<li>Prepares power-point presentations and excel spreadsheets as needed in support of managers.</li>
<li>Organizes and maintains a file system and files correspondence and other records.</li>
<li>Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken.</li>
<li>Answers and screens telephone calls for Commercial Private Bankers and arranges conference calls if applicable.</li>
<li>Researches, compiles, stores and retrieves data for presentation of reports. May prepare statistical reports.</li>
<li>Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings.</li>
<li>Contributes to the team effort in order to accomplish results.</li>
<li>Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.</li>
<li>Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.</li>
<li>Assists Commercial Private Bankers and Commercial - PB Team Leader with various projects.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li>
</ul></div><div></div><div><div>EDUCATION</div>
<div> 
Bachelor's Degree in business related field preferred</div> 
<div>EXPERIENCE</div>
<div>(Based on level)</div>
<ul><li>Commercial Private Banking Support Associate I:
<ul><li>At least two years experience as Private Banking Assistant or equivalent experience preferred</li>
<li>Experience in bank customer service capacity, dealing with high net worth client base preferred</li>
</ul></li><li>Commercial Private Banking Support Associate II: 
<ul><li>4-6 Years experience as Private Banking Assistant or equivalent experience required
</li><li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li><li>Commercial Private Banking Support Associate III:
<ul><li>7-9 Years experience as Private Banking Assistant or equivalent experience required</li>
<li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li></ul><div>CERTIFICATES, LICENSES, REGISTRATIONS</div>
<div><ul><li>Literate in Microsoft Outlook, Word, Excel and PowerPoint required</li>
</ul></div><div>ADDITIONAL INFORMATION</div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div>
 
Compensation: $66,300 - $75,000 / year
 
Additional Details : Multiple Locations: NYC or Melville, New York</div>

Commercial - Private Banking Support Associate

Computer World S.P.C.

We are seeking a dedicated Customer Support Associate to provide on-site technical support and customer assistance for Computer Hardware, Software, and Network systems. The role involves regular travel to Saudi Arabia (KSA) to support client locations.◾ Requirements:- Education: Graduate in Science or Bachelor&rsquo;s/Diploma in Engineering (ICT or related field) with relevant technical certifications.◾Skills:- Strong communication and interpersonal skills; effective team player.- Customer-centric mindset with a passion for delivering technology services.- In-depth knowledge of IT infrastructure with hands-on experience in hardware repair and troubleshooting.- Ability and willingness to travel frequently to KSA for on-site assignments.Job Type: Full-timePay: BD450.000 - BD500.000 per monthApplication Question(s):<ul><li>Are you a Bahraini national</li><li>How many years of experience do you have?</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Work Location: In person

Customer Support Associate

S&P Global

<div><div><h1 class="jobSectionHeader">Associate, Client Support (NFC)</h1>
<ul><li>Islamabad, Pakistan</li>
<li>Customer Success &amp; Support Group</li>
<li>325770</li>
</ul></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2> 
<div> 
<h1 class="jobSectionHeader">About the Role:</h1>
Grade Level (for internal use):
07
Work Shift:
This is initially a day shift position. However, you may be required to work the night and evening shifts and participate in weekend rotation lasting from 1 to 2 months.
Training:
Any new hire will first get trained up on different industries one after the other - Energy , Technology, Media &amp; Telecommunication (TMT), and Metals &amp; Mining.
The Team: As a member of the Client Services team, you will serve as an expert for the Capital IQ Pro Platform. You will be responsible for providing client support by holding diagnostic conversations &amp; driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. Members of the team get to learn in-depth industry knowledge and develop technical skills.
Impact and Responsibilities:
<ul><li>Assist market leaders and decision-makers across the Financial Services industry
</li><li>Grow and improve your skills by supporting enterprise level products and new technologies
</li><li>Develop training skills by mentoring new associates and training clients on the Market Intelligence platform.
</li><li>Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats in the areas of industry, content, and product consulting
</li><li>Support a client base of firms across the Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments
</li><li>Positively impact client perception of the Market Intelligence division while handling approximately 100 client interactions each month
</li><li>Assist with training and mentoring new hires as a senior associate by demonstrating expertise in best practices and product knowledge
</li><li>Conduct product demos or webcasts for clients
</li></ul>Required Qualification:
<ul><li>Bachelor's degree in finance, Accounting, Economics, and/or related field.
</li><li>Fresher or up to 6 months of customer support experience
</li><li>Strong leadership and teamwork skills
</li><li>Excellent Communication skills
</li><li>Willing to learn multiple industries
</li><li>Open to working in different shifts
</li></ul>Preferred Qualifications:
<ul><li>Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
</li><li>An ability to resolve problems, manage time, and organize well are essential required skills
</li><li>Strong financial knowledge or knowledge of the global economy
</li></ul>About S&amp;P Global Market Intelligence
 
 
At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
For more information, visit www.spglobal.com/marketintelligence.
What&rsquo;s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership 
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
Benefits:
We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
Our benefits include:
<ul><li>Health &amp; Wellness: Health care coverage designed for the mind and body.
</li><li>Flexible Downtime: Generous time off helps keep you energized for your time on.
</li><li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
</li><li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
</li><li>Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
</li><li>Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
</li></ul>For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&amp;P Global:
At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
-
Equal Opportunity Employer
S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
-
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
Job ID: 325770
 
Posted On: 2026-05-14
 
Location: Islamabad, Pakistan</div></div></div>

Associate, Client Support (NFC)

Penny Software

At Penny, we are dedicated to ensuring our customers achieve their goals and gain maximum value from our product, especially as it relates to their core business processes. We are looking for an enthusiastic and client-focused Customer Support Associate to join our team. In this role, you will be on the front lines, supporting our customers daily, guiding them through their journey, and ensuring they have a positive, seamless experience. You will report to the Customer Support Specialist and play a key role in customer retention and satisfaction.Role Responsibilities:What You&rsquo;ll DoAs a Customer Success Specialist, your primary focus will be on day-to-day customer support, engagement, and operational efficiency, with a specific lens on how our product supports their procurement-related objectives.<ul><li>Provide end-to-end support to the customer by identifying, understanding and resolving customer pain points and system related issues.</li><li>Support and stay updated on new system features, releases, and enhancements to effectively assist customers.</li><li>Lead customer onboarding activities, including understanding client requirements, system workflows, and guiding customers through platform setup and usage.</li><li>Act as a liaison between customers and the development team by clearly communicating issues, tracking progress and ensuring timely resolution.</li><li>Troubleshoot and document technical and functional issues, escalating when necessary while maintaining clear communication with customers.</li><li>Maintain strong relationships with customers by delivering timely responses and proactive support.</li><li>Collaborate cross-functionally with product, engineering, and internal stakeholders to improve system usability and customer experience.</li><li>Contribute to process improvements, documentation, and support best practices.</li></ul>Role Requirements:What You Need to Succeed<ul><li>Experience: Minimum of 2-3 years of experience in a customer-facing role such as Customer Support, or Technical Support, preferably within a SaaS environment.</li><li>Education: Associate&rsquo;s or Bachelor&rsquo;s degree in a relevant field (Business, Marketing, Supply Chain/Procurement is a plus).</li><li>Language Skills: Fluent in both Arabic and English, with excellent written and verbal communication skills in both languages to interact confidently with clients.</li><li>Customer-First Mindset: A genuine passion for helping customers and a strong commitment to providing an excellent experience.</li><li>Communication Skills: Exceptional communication, presentation, and interpersonal skills with the ability to build rapport quickly.</li><li>Problem-Solving: Proven ability to troubleshoot and solve basic to intermediate customer issues efficiently and accurately.</li><li>Nice to have: Familiarity with SaaS platforms, CRM systems, and customer success tools such as Jira, Confluence, and Hotjar.</li></ul>Job Type: PermanentWork Location: In person

Search 10000+ Client support associate jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 client support associate jobs Near Me

Bid Support Associate

Client Service Associate (Part-Time) – UAE Nationals

Client Success Associate

Commercial - Private Banking Support Associate

Customer Support Associate

Associate, Client Support (NFC)

Customer Support Associate