client support associate

IAID Performing Arts Academy

<p>We are looking for a dynamic and results-driven <b>Client Relations Associate</b> to join our team. This role is responsible for lead generation by identifying and cultivating potential customers to support the profitability and growth of the business. The position also involves managing both new and existing clients while consistently delivering high-quality customer service.</p><p><b>Key Responsibilities</b></p><ul><li>Generate leads by identifying and engaging potential clients</li><li>Build and maintain strong relationships with new and existing customers</li><li>Provide consistent, high-quality customer service at all times</li><li>Support business growth through client engagement and follow-ups</li><li>Assist in sales, business development, and marketing initiatives</li><li>Contribute to the execution of marketing campaigns and promotional activities</li></ul><p><b>Requirements</b></p><ul><li>Graduate of any bachelor&rsquo;s degree (preferably in Marketing or Business) or equivalent</li><li>Minimum of <b>2&ndash;3 years of experience</b> in a similar or related role</li><li>Supervisory experience is an advantage</li><li>Background in corporate sales, business development, or marketing campaigns</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced, multicultural environment</li></ul><p><b>What&rsquo;s in Store for You</b></p><ul><li>Clear <b>career growth opportunities</b> (Entry Level to Director&rsquo;s Level)</li><li><b>Tax-free remuneration</b></li><li>Comprehensive benefits package including:</li><li>Accommodation</li><li>Transportation</li><li>Air ticket</li><li>Visa sponsorship</li><li>And more</li><li>Exposure to a <b>diverse, multicultural work environment</b></li><li>Opportunities to enhance communication and professional skills</li><li>A fun, collaborative, and learning-focused workplace</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,500.00 - QAR5,000.00 per month</p>

Client Relations Associate

GO GAUGE LOGISTICS

<p><b>Are you looking for a job in the logistics industry?</b><br/>Here&rsquo;s your chance to join a fast-growing freight forwarding company and build a strong career in Business Development!</p><p><b>Position:</b> Operations Associate<br/><b>Location:</b> Salem<br/><b>Industry:</b> Logistics / Freight Forwarding<br/><b>Preference:</b> Hindi-speaking candidates preferred</p><p><b>Key Responsibilities</b></p><ul><li>Identify and develop new business opportunities in the logistics and freight forwarding sector.</li><li>Build and maintain strong relationships with customers, agents, and partners.</li><li>Handle client inquiries, provide quotes, and follow up consistently to convert leads.</li><li>Coordinate with internal departments (Operations, Pricing, Documentation) to ensure smooth service delivery.</li><li>Maintain daily communication through emails, calls, and WhatsApp to generate leads.</li><li>Attend client meetings, understand requirements, and provide suitable logistics solutions.</li></ul><p><b>Skills &amp; Requirements</b></p><ul><li>Strong communication skills in <b>Hindi and English</b> (Hindi-speaking candidates preferred).</li><li>Interest in logistics, supply chain, or international trade.</li><li>Ability to handle client communication professionally.</li><li>Freshers with excellent communication are welcome.</li></ul><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: ₹15,000.00 - ₹20,000.00 per month</p><p>Benefits:</p><ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li></ul><p>Work Location: In person</p>

Hiring Operations Associate - Hindi speaking candidates preferred

MediaJenie

<p><b>About MediaJenie</b></p><p>MediaJenie is a strategy-led digital media agency. We work with technology companies, research organizations, B2B businesses, B2C Brands and funded startups to structure and communicate complex ideas clearly - across websites, content, design and digital platforms.</p><p>Our work is not limited to &ldquo;posting content&rdquo; or &ldquo;design execution&rdquo;. We help companies translate subject-matter expertise into audience-ready communication.</p><p><b>Role Overview</b></p><p>We are looking for a <b>Client Service Associate</b> who can act as the coordination bridge between clients and internal teams (design, content, and web/tech).</p><p>This is <b>not a sales role</b> and not a pure project coordinator role either.The position requires understanding client intent, organizing communication, clarifying requirements, and ensuring deliverables are executed properly and on time.</p><p>You will work directly with founders, marketing heads, product teams and subject-matter experts from client organizations.</p><p><b>Key Responsibilities</b><br/><b>Client Communication &amp; Relationship Management</b></p><ul><li>Act as primary point of contact for assigned client accounts</li><li>Understand client requirements and convert them into clear internal briefs</li><li>Conduct requirement calls and follow-ups</li><li>Track client feedback and approvals</li><li>Ensure timely communication and expectation setting</li></ul><p><b>Project Coordination</b></p><ul><li>Coordinate between design, content and development teams</li><li>Create structured briefs for:</li><li>Website projects</li><li>Social media communication</li><li>Branding &amp; creative deliverables</li><li>Content pieces (blogs, case studies, decks)</li><li>Track deliverables, timelines and dependencies</li><li>Manage revision cycles and approval processes</li></ul><p><b>Project Tracking &amp; Documentation</b></p><ul><li>Maintain task trackers and project status sheets</li><li>Send meeting notes and action items</li><li>Ensure deadlines are met across multiple parallel projects</li><li>Identify risks, delays or scope changes early</li></ul><p><b>Quality &amp; Clarity</b></p><ul><li>Review deliverables before sending to client (basic quality check)</li><li>Ensure client feedback is properly understood before passing to team</li><li>Help avoid rework caused by unclear instructions</li></ul><p><b>Required Skills</b></p><ul><li>Strong written and spoken English communication</li><li>Ability to understand structured discussions and summarize clearly</li><li>Comfortable coordinating with multiple stakeholders</li><li>Organized and detail-oriented</li><li>Ability to handle multiple ongoing projects</li></ul><p><b>Preferred Background (Important)</b></p><p>Candidates <b>must have one of the following experiences:</b></p><ul><li>Digital agency / creative agency client servicing</li><li>Website or branding project coordination</li><li>Social media account handling (agency side)</li><li>B2B marketing coordination role</li><li>Working with designers and developers in a delivery environment</li></ul><p>This role is <b>not suitable</b> for freshers without project coordination experience.</p><p><b>Tools You May Use</b></p><p>(Training will be provided where needed)</p><ul><li>Google Workspace (Docs, Sheets)</li><li>Project trackers (ClickUp / Notion / Trello or similar)</li><li>Basic CMS updates (WordPress or similar &mdash; optional)</li><li>Video meeting platforms (Google Meet / Zoom)</li></ul><p><b>Growth Path</b></p><p>This role is designed as an entry point into agency account management.</p><p>Career progression:<br/><b>Client Service Associate &rarr; Account Executive &rarr; Account Manager</b></p><p>As you grow, you will gradually handle:</p><ul><li>Larger client accounts</li><li>Independent client discussions</li><li>Communication strategy planning</li><li>Retainer accounts</li></ul><p><b>What This Job Is (Important to Read)</b></p><p>This role involves:</p><ul><li>Daily follow-ups</li><li>Managing feedback cycles</li><li>Handling last-minute client inputs</li><li>Clarifying vague client requirements</li><li>Organizing messy information into clear instructions</li></ul><p>If you enjoy structured coordination and communication clarity, you will do well here.</p><p><b>What This Job Is NOT</b></p><ul><li>Not a graphic designer role</li><li>Not a coding/developer role</li><li>Not a social media posting role</li><li>Not a sales/target role</li></ul><p><b>Compensation</b></p><ul><li>Salary: Based on experience and past role responsibility</li><li>Performance growth linked to ability to independently manage accounts</li></ul><p><b>How to Apply</b></p><p>Please apply through Indeed with:</p><ul><li>Updated resume</li><li>Short note (5&ndash;7 lines) describing a project you handled and your role in it</li></ul><p>Applications without this note are unlikely to be shortlisted.</p><p>Job Type: Full-time</p><p>Pay: ₹50,000.00 - ₹65,000.00 per month</p><p>Application Question(s):</p><ul><li>Have you coordinated work between clients and internal teams (designers, content writers, or developers)?</li><li>Have you handled multiple projects simultaneously with deadlines?</li><li>Are you comfortable with daily follow-ups and feedback management as a regular part of your job?</li><li>Are you able to work from our Bengaluru office (in-person role)?</li></ul><p>Experience:</p><ul><li>client servicing agency-level: 1 year (Required)</li></ul><p>Work Location: In person</p>

Client Service Associate - Digital & Creative Projects

Pearson

<div><p>Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leader in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 test centers in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is regularly featured on the Forbes list of Best Employers and we are recognized in the Best Employers. We are proud to offer an exceptional environment to develop your professional career and we are now hiring for a <b>Advanced Associate, Customer Service(Program Coordinator)</b> to join our successful team in India.</p>
<p>Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). At Pearson VUE we offer truly global career opportunities and we have ambitious plans for the future! We are proud to offer our people many exciting career development opportunities, incentives, rewards and a competitive benefits package. When you join us as <b>Advanced Associate, Customer Service(Program Coordinator),</b> you can look forward to working with many talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.</p>
<p>This is a truly exciting vacancy as you&rsquo;ll be responsible for taking on many different types of interest from internal stakeholders relating to customers&rsquo; experience as a candidate taking one of our assessments/exams. Customer enquiries can come through our Customer Service team, through telephone calls and emails and your role is to understand the enquiry, ask questions and collaborate with our varied departments to investigate what happened. You will use your Customer Relations skills to take ownership of the enquiry so that we can deliver a positive outcome and take care of each and every valued customer.</p>
<p>This is a fantastic opportunity for you to gain experience working with our diverse internal professional teams and corporate functions and you&rsquo;ll have the opportunity to feedback, suggesting ways we can improve to avoid any customer issues from happening again. You may even have the chance to work with some of our Clients and help in some of our exciting projects!</p>
<p>In this role you will work 5 days per week. So if you love delivering exceptional customer service and collaborating with professional co-workers, we would love to receive your application today!</p>
<p>Our Successful Candidate</p>
<p>This is a career-changing opportunity therefore we are looking for a passionate team-player with exceptional customer service skills. You should have excellent attention to detail and take pride in your professional communication ability, both verbal and written. You should have the curiosity and ability to investigate and seek out answers to questions over multiple technological platforms.</p>
<p><b>PRIMARY RESPONSIBILITIES:</b></p>
<p><b>Program and Client Service</b></p>
<p>Follow through with incidents, reports, and projects</p>
<p>Receive and respond to client queries</p>
<p>Ensure candidate results are sent to clients in accordance with KPIs</p>
<p>Act as an escalation point for service related issues</p>
<p>Promote client programs and products</p>
<p>Identify opportunities for improvement and efficiencies.</p>
<p><b>Call Center Support</b></p>
<p>Respond and resolve customer queries</p>
<p>Input accurate customer information into the database</p>
<p>Provide performance feedback as required</p>
<p><b>Education and Experience:</b></p>
<p>Minimum Bachelor's Degree or Equivalent</p>
<p>Bachelor&rsquo;s Degree preferred or equivalent work experience</p>
<p>Experience training, teaching, or coaching</p>
3+ years customer service experience preferred
<p><b>Skills, Knowledge, and Abilities:</b></p>
<p>Excellent oral and written communication skills</p>
<p>Familiar with various training tools and models; understanding of learning styles preferred</p>
<p>Proficiency in Microsoft Office Suite (Access, Excel, Word, etc.)</p>
<p>Effective problem-solving skills</p>
<p>Conflict management skills</p>
<p>Strong organization skills</p>
<p>Interpersonal savvy and ability to influence and relate to others</p>
<p>Time management skills</p>
<p>Ability to deal with ambiguity and overcome objections</p>
<p>Quickly and effectively adapt to changes</p>
<p>Must be patient, positive, and professional</p>
<p>Strong customer service skills</p>
<p>Coaching skills preferred</p>
<p>Strong attention to detail</p>
<p>Ability to set and meet goals</p>
<p><b>Who we are:</b></p>
<p>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.</p>
<p>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.</p>
<p>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.</p>
<p><b>Job:</b> Customer Success</p>
<p><b>Job Family:</b> GO\<i>TO\</i>MARKET</p>
<p><b>Organization:</b> Assessment &amp; Qualifications</p>
<p><b>Schedule:</b> FULL\_TIME</p>
<p><b>Workplace Type:</b> Hybrid</p>
<p><b>Req ID:</b> 22786</p></div><p></p>

Advanced Associate, Customer Service(Program Coordinator)

Skyline Technologies

<p><b>Skills Required:</b></p><ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul><p><b>Job Description:</b></p><p>The <b>Customer Chat Support Associate &ndash; Amazon CRM</b> is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Customer Chat Support Associate – Amazon CRM

Hikvision Pakistan

<div>
 <p>
  As a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues. You will communicate with installers via phone, email, or chat and work closely with other teams to ensure installers satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  &middot; Manage installers and provide the training as per requirements
 </p>
 <p>
  &middot; Respond to installers inquiries in a timely and professional manner
 </p>
 <p>
  &middot; Identify, diagnose, and resolve technical issues
 </p>
 <p>
  &middot; Provide technical support to installers via phone, email, or chat
 </p>
 <p>
  &middot; Record and document installers issues and resolutions via excel sheets
 </p>
 <p>
  &middot; Collaborate with other teams to resolve complex installers issues
 </p>
 <p>
  &middot; Ensure installers satisfaction by providing exceptional service and support
 </p>
 <p>
  &middot; Stay up-to-date with product and technical knowledge to provide accurate information to installers
 </p>
 <p>
  &middot; Continuously improve knowledge and skills through training and development opportunities
 </p>
 <p>
  &middot; Conduct Training sessions for installers in different cities
 </p>
 <p>
  &middot; Conduct Product Demonstrations for installers in office work area, In shops and in seminars
 </p>
 <p>
  <br/>
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 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science or related field (or equivalent work experience)
  </li>
  <li>
   Excellent communication skills (verbal and written)
  </li>
  <li>
   Strong problem-solving skills and ability to troubleshoot technical issues
  </li>
  <li>
   Experience with Windows operating systems and Microsoft Office Suite and other common software applications
  </li>
  <li>
   Familiarity with networking and internet technologies
  </li>
  <li>
   Ability to work independently and as part of a team
  </li>
  <li>
   Customer-focused mindset and a desire to provide exceptional service
  </li>
 </ul>
</div>


Technical Support Associate

University of Kentucky

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Job Title</b></div> <div>Staff Support Associate II</div>
</div><br>
<div><div><b>Requisition Number</b></div> <div>RE53365</div>
</div><br>
<div><div><b>Working Title</b></div>
</div><br>
<div></div><div><div><b>Department Name</b></div> <div>8X600:Arts Administration</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Lexington, KY</div>
</div><br>
<div><div><b>Grade Level</b></div> <div>40</div>
</div><br>
<div><div><b>Salary Range</b></div> <div>$15.30-24.50/hour</div>
</div><br>
<div><div><b>Type of Position</b></div> <div>Staff</div>
</div><br>
<div><div><b>Position Time Status </b></div><div>Full-Time</div>
</div><br>
<div><div><b>Required Education</b></div>
<p>HS</p><br>
</div><br>
<div><div><b>Click here for more information about equivalencies:</b></div> <div>https://hr.uky.edu/employment/working-uk/equivalencies</div>
</div><br>
<div><div><b>Required Related Experience</b></div>
<p>3 yrs</p><br>
</div><br>
<div><div><b>Required License/Registration/Certification</b></div>
<div>None</div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>Occasional lifting/pushing/pulling objects up to 50 pounds; standing/walking on campus; occasionally walking with objects up to 25 pounds; sitting at computer workstation for extended periods.</div>
</div><br>
<div><div><b>Shift</b></div>
<div>General daytime business hours; and occasional evenings and/or weekends may be required</div>
</div><br>
<div><div><b>Job Summary</b></div>
<div><div>The Arts Administration Program in the College of Fine Arts is seeking a dynamic and outgoing Staff Support Associate II to join our team of dedicated staff and faculty. Serving as the first point of contact for the program, the incumbent will provide excellent customer service to students, faculty, staff, and alumni. The Department of Arts Administration is the first stand-alone department in the field in the United States. The department currently offers two degree programs; values innovation in pedagogical models; the advancement of research in the field of Arts Administration; and collaboration among faculty, students, staff, and community. This position is responsible for Marketing, Administrative Support, Fiscal Support, and Academic Activities. Duties include coordinating the Chair and department schedules; updating and maintaining all department databases, Listservs and website; managing department Procard; and making travel arrangements; space reservation; and more.<br>
<br>
The University of Kentucky College of Fine Arts thrives by engaging individuals and communities with unique creative perspectives. The College fosters a supportive environment through artistic programming and curricula that reflect a broad range of experiences and voices.</div><div>
We believe the arts are essential to both individual and community life, and we actively promote creative expression among our faculty, staff, and students. We are committed to attracting skilled and passionate faculty, staff, and students who contribute meaningfully to the arts and academic excellence. As a member of the state&rsquo;s flagship institution, the College promotes thoughtful engagement, respect, and collaboration.</div><div>
Visit our website: <b>https://finearts.uky.edu/</b>
</div></div>
</div><br>
<div><div><b>Skills / Knowledge / Abilities</b></div>
<div>Driver&rsquo;s license preferred.</div>
</div><br>
<div><div><b>Does this position have supervisory responsibilities? </b></div><div>No</div>
</div><br>
<div><div><b>Preferred Education/Experience</b></div>
<div>Driver&rsquo;s License</div>
</div><br>
<div><div><b>Deadline to Apply</b></div> <div>03/02/2026</div>
</div><br>
<div><div><b>Our University Community</b></div>
<div>We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus.<br>
<br>
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.<br>
<br>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.</div></div></div></div></div>

Staff Support Associate II

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