client support consultant

Togetherwork

<div>Support Consultant

Location: Remote (US- Eastern/Central preferred)

What You'll Do:
<ul>
<li>Provide technical support and troubleshooting for Togetherwork's platform for Microsoft Dynamics 365-based software and related applications.</li>
</ul><ul><li>Serve as the primary point of contact for customer support requests.</li>
</ul><ul><li>Communicate and collaborate effectively with clients and internal teams to identify, analyze and resolve issues.</li>
</ul><ul><li>Deliver excellent customer service while documenting issues and resolutions.</li>
</ul>
Responsibilities for this role include:
<ul>
<li>Troubleshooting customer issues related to Dynamics 365 and integrated partner applications.</li>
</ul><ul><li>Responding to support tickets and emails in a timely manner.</li>
</ul><ul><li>Diagnosing software defects and configuration issues.</li>
</ul><ul><li>Creating detailed documentation and escalating complex issues when necessary.</li>
</ul><ul><li>Collaborate with internal and external</li>
</ul><ul><li>Assisting customers with system configuration and best practices.</li>
</ul><ul><li>Lead calls with customers to review and document issues.</li>
</ul>
What You'll Bring:
<ul>
<li>1+ years of experience supporting SaaS applications, Microsoft Dynamics 365 or Sales Force experience (preferred).</li>
</ul><ul><li>3+ years of experience in a technical support role.</li>
</ul><ul><li>Experience using AI tools in a service delivery highly preferred.</li>
</ul><ul><li>Strong problem solving, troubleshooting, and analytical skills.</li>
</ul><ul><li>Excellent written and verbal communication skills.</li>
</ul><ul><li>Ability to manage multiple customer issues simultaneously.</li>
</ul><ul><li>Customer-focused mindset.</li>
<li>Zendesk preferred</li></ul> 


The Company offers a comprehensive employee benefits program, including:

Medical, dental, and vision insurance options 
100% Employer paid short/long term disability 
100% employer-paid Basic Life and AD&amp;D insurance 
401(k) retirement plan with a 100% company match up to 4% 
Flexible paid personal/vacation time built on mutual trust and accountability 
10 sick days annually 
10 company paid holidays 
12 weeks paid parental leave

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

$55,000- $60,000

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process &amp; Expectations 
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.<div> 
CCPA Disclosure Notice: Click Here</div></div>

Support Consultant

AppWork

<div>At AppWork, we&rsquo;ve built a simple, user-friendly PropTech platform that modernizes maintenance operations. Our platform brings everything into one easy-to-use platform so property managers, maintenance teams, and residents can all enjoy a smoother, more connected experience. 
As a member of the AppWork team, you&rsquo;ll be helping to build and deliver technology that solves real problems, makes communities run better, and creates happier teams and residents. 
About the Role 
We&rsquo;re looking for a Client Support Specialist to own the operational and technical execution behind our Client Success team&rsquo;s relationships. While the Client Success Manager (CSM) owns the client relationship, you&rsquo;ll own the work that keeps it strong: resolving support tickets, configuring and auditing client environments, tracking down bugs with engineering, and keeping up with recurring reporting. 
This role suits someone who&rsquo;s equally comfortable talking to a client and working through technical detail and who wants ownership over the systems and processes that make Client Success run smoothly. 
What You'll Do
Tickets &amp; Technical Support<ul><li>
Triage and resolve client support tickets logged in HubSpot or escalated from live chat, responding on the CSM&rsquo;s behalf when directed.</li><li>
Investigate issues thoroughly &mdash; logs, screenshots, reproduction steps &mdash; and submit fully documented bugs to engineering via ClickUp.</li><li>
Manage parallel ticket workflows for client-facing support and internal engineering bugs, following up on both until resolved.</li><li>
Track open tickets on behalf of CSMs to ensure nothing falls through the cracks</li><li>
Monitor ticket trends and recurring issues, flagging patterns to the CSM and leadership.</li></ul>
Client Setup &amp; Integrations<ul><li>
Configure new client environments end-to-end, including PMS integrations (Yardi, RealPage, AppFolio, Rent Manager, Entrata, and others).</li><li>
Set up admin and property accounts, vendor profiles, and inspection templates tailored to each client&rsquo;s workflow.</li><li>
QA every setup before go-live, confirming accounts, permissions, integrations, and configurations are complete.</li><li>
Manage ongoing configuration for CSV-only clients, flagging volume or complexity issues to the CSM.</li></ul>
Audits &amp; Account Health<ul><li>
Run post-launch (30-day), monthly, and quarterly audits covering setup accuracy, adoption, and usage trends.</li><li>
Investigate integration logs to resolve any data discrepancies between AppWork and the client&rsquo;s PMS.</li><li>
Audit account access and Make Ready Board configurations, surfacing findings and recommended fixes to the CSM.</li></ul>
Recurring Reporting &amp; Live Support<ul><li>
Prepare and QA weekly portfolio Insight Report emails for assigned clients before they go out.</li><li>
Field inbound client calls and HubSpot chat, providing live troubleshooting and refresher training.</li><li>
Cover CSM email and ticket queues during PTO or travel to maintain continuity with clients.</li></ul>
Outreach, Training &amp; Knowledge<ul><li>
Run adoption outreach (e.g., AppWork Obsession Plan calls, post-launch, check-ins).</li><li>
Build client-facing training/certification content and internal Knowledge Base articles for the CS team.</li><li>
Build and iterate on AI-powered tools and workflows that improve team efficiency.</li></ul> 
Qualifications<ul><li>
2+ years of experience supporting SaaS customers, with experience in customer service, account management, or a similar role</li><li>
Previous property management experience with knowledge of PMS platforms, maintenance workflows, work orders, vendor coordination, and service delivery processes - strongly preferred</li><li>
Comfort working with technical detail &mdash; logs, integration data, reproduction steps &mdash; not just front-line support.</li><li>
Strong problem-solving and analytical skills, with excellent written and verbal communication.</li><li>
Ability to manage multiple workstreams (tickets, audits, reporting) and prioritize effectively.</li></ul> 
What Success Looks Like<ul><li>
Clients receive timely, accurate, and friendly support</li><li>
New clients are onboarded smoothly with minimal friction</li><li>
Internal teams can rely on you as a flexible and dependable support resource</li><li>
Issues are resolved efficiently, with appropriate escalation when necessary</li></ul> 

The pay range for this role is: 
42,000 - 50,000 USD per year(New Jersey) 
42,000 - 50,000 USD per year(Florida)</div>

Client Support Specialist

Ritzfamilypublishing

We are seeking a professional, customer-focused, and highly organized Client Support Specialist to join our team. This role is responsible for serving as a primary point of contact for clients, responding to inquiries, resolving issues, providing product and service information, and ensuring a positive customer experience.
The ideal candidate has excellent communication and problem-solving skills, strong attention to detail, and the ability to manage multiple client requests efficiently in a fast-paced environment. This position may be performed remotely, depending on company requirements.
<h2>Key Responsibilities</h2>
<ul>
<li>
Respond promptly and professionally to client inquiries through email, live chat, phone, and other approved communication channels.
</li>
<li>
Assist clients with questions regarding products, services, accounts, orders, billing, and general company information.
</li>
<li>
Troubleshoot and resolve routine customer issues while maintaining a high standard of service.
</li>
<li>
Identify client needs and provide accurate, appropriate solutions or recommendations.
</li>
<li>
Escalate complex technical, billing, or service issues to the appropriate department when necessary.
</li>
<li>
Maintain accurate records of client interactions, requests, complaints, and resolutions within company systems.
</li>
<li>
Follow up with clients to ensure issues have been resolved and expectations have been met.
</li>
<li>
Coordinate with sales, marketing, operations, technical support, and other internal teams to address client needs.
</li>
<li>
Process and update customer information while maintaining data accuracy.
</li>
<li>
Monitor customer feedback and identify recurring issues or opportunities for service improvement.
</li>
<li>
Maintain a thorough understanding of company products, services, policies, and procedures.
</li>
<li>
Meet established customer service, response-time, quality, and productivity standards.
</li>
<li>
Handle confidential customer and company information in accordance with applicable policies.
</li>
<li>
Maintain a professional and positive attitude when handling difficult or dissatisfied customers.
</li>
<li>
Participate in training and ongoing professional development activities.
</li>
</ul>
<h2>Qualifications</h2>
<ul>
<li>
High school diploma or equivalent required; additional education is a plus.
</li>
<li>
Previous experience in customer service, client support, call center operations, account management, or a related field preferred.
</li>
<li>
Excellent written and verbal communication skills.
</li>
<li>
Strong problem-solving and critical-thinking abilities.
</li>
<li>
Excellent attention to detail and organizational skills.
</li>
<li>
Ability to multitask and manage competing priorities.
</li>
<li>
Comfortable working with computers, CRM platforms, help desk software, and standard office applications.
</li>
<li>
Ability to learn new software, products, and processes quickly.
</li>
<li>
Strong interpersonal skills and a customer-first mindset.
</li>
<li>
Ability to work independently while also collaborating effectively with a remote team.</li></ul><div> </div><div>We are committed to providing an inclusive and professional workplace. Employment decisions are based on qualifications, experience, skills, and business needs, without unlawful discrimination.With proper training, guidance, and support, the Client Support Specialist will be well equipped to provide exceptional service, build strong client relationships, and contribute to the company's overall success.</div>

SSA & Company

Job Title: Customer Support Specialist (Remote) Company: SSA &amp; Company Employment Type: Full-Time Location: Anthem, Arizona, United States (Remote) Job Overview SSA &amp; Company, a leading global management consulting firm, is seeking a highly professional and dedicated Customer Support Specialist to join our team. This is a full-time, remote position where you will play a crucial role in maintaining our high standards of client service. The ideal candidate will be an exceptional communicator and a natural problem-solver, dedicated to providing timely and effective support to our valued clients. You will be the first point of contact for client enquiries, ensuring a seamless and positive experience that reflects the quality and integrity of our firm. Key Responsibilities  <ul><li>Serve as the primary point of contact for clients, managing enquiries through email, phone, and our support portal with the utmost professionalism.</li><li>Provide accurate, valid, and complete information by using the right methods and tools.</li><li>Identify and assess clients' needs to achieve satisfaction, resolving issues efficiently and escalating complex problems to the relevant internal teams.</li><li>Maintain detailed records of client interactions, transactions, comments, and complaints.</li><li>Collaborate closely with consultants and project managers to ensure alignment on client communication and issue resolution.</li><li>Contribute to the continuous improvement of our support processes and help build our knowledge base.</li><li>Gather and synthesise client feedback to share with internal teams for service enhancement.</li></ul> Qualifications and Experience  <ul><li>Proven experience in a customer support or client services role, preferably within a professional services or B2B environment.</li><li>Exceptional verbal and written communication skills with a professional, articulate, and friendly demeanour.</li><li>Strong problem-solving skills and the ability to think critically and calmly under pressure.</li><li>Excellent organisational and time-management skills, with a proven ability to manage multiple tasks simultaneously.</li><li>Proficiency with CRM systems and other customer service software.</li><li>A client-centric mindset with a genuine desire to deliver outstanding service.</li><li>The ability to work independently and demonstrate strong self-discipline in a remote setting.</li><li>A high degree of discretion and integrity when handling sensitive client information.</li></ul> What We Offer  <ul><li>A competitive hourly wage of $22 - $26 USD per hour, commensurate with experience.</li><li>A fully remote working arrangement, providing flexibility and an excellent work-life balance.</li><li>The opportunity to work within a dynamic and intellectually stimulating environment at a respected management consulting firm.</li><li>A supportive and collaborative team culture that values your contribution.</li><li>Opportunities for professional growth and development within the company.</li></ul>

Customer Support Specialist (Remote)

Rize Beyond Banking

<div><div>Member Care Consultant - Full Time</div>
<div></div><div>About the Role 
Are you someone who loves helping people and thrives on delivering exceptional service? Join our team as a Member Care Consultant (MCC) and become a key part of our members' financial journeys! 
As an MCC, you&rsquo;ll be the friendly and knowledgeable guide for our credit union members, offering assistance over the phone and through various multimedia channels. From answering financial inquiries to resolving account-related issues, you'll be the go-to resource, always ready to help with a smile. Your role will involve providing timely, efficient, and friendly support, ensuring every interaction leaves a lasting positive impression. 
 
With a passion for delivering superior member experiences, you&rsquo;ll provide personalized advice to new and existing members, helping them navigate our products and services to meet their financial needs. If you&rsquo;re someone who communicates effectively, pays attention to details, and genuinely cares about making a difference in the lives of others, this role is for you! 
 
Ready to bring your energy and passion to a team that values service excellence? We&rsquo;d love to have you on board! Apply today and help us create outstanding member experiences every day. 
 
Bilingual (English/Spanish) skills are desired for this role. 
 
Compensation: We welcome candidates from Southern California and Southern Nevada to apply. Please note that the posted salary range reflects compensation for candidates located in California. If you are based in Nevada, we are happy to provide the salary range specific to your location upon request 
 
Remote Work Arrangement: This position offers the opportunity for a hybrid work schedule (in office and remote) upon successful completion of training and demonstration of increasing independence in job responsibilities. As you gain proficiency and require less assistance, we will work with you to create a flexible work arrangement that supports both your productivity and work-life balance. 
<ul><li>Availability Monday through Saturday requested. Schedule will be discussed during interview.</li></ul>
 
Key Responsibilities: 
Member Service</div>
<ul><li>Delivers exceptional service to credit union members by actively listening, identifying their needs, and providing accurate information and solutions promptly and courteously.</li>
<li>Receive and handle a high volume of inbound calls from credit union members, respond to inquiries, resolving issues, and providing guidance on various banking products and services.</li>
<li>Responds to member inquiries received through various communication channels (up to two engagements at a time) such as inbound audio English and Spanish calls, chats, video calls, messages, 3rd party after hours support. Uses available credit union software tools. Follows established service standards, including call handling metrics, quality assurance guidelines, and adherence to compliance and security protocols.</li>
<li>Provides members with information on their accounts and answers questions on products and services. Processes transactions and opens and/or conducts maintenance on accounts.</li>
<li>Accurately documents member interactions, inquiries, and transactions in the credit union's customer relationship management (CRM) system as required. Answers questions, recommends corrective services to address complaints. Aids on inquiries, transactions, and problem resolution.</li>
</ul><div>Member Resolution</div>
<ul><li>Investigates and resolves member complaints, discrepancies, and disputes related to accounts, transactions, or credit union policies, escalating complex issues to the appropriate departments when necessary. Identifies opportunities and member / team member needs and responds quickly.</li>
<li>Anticipates and resolves problems in an empathetic, thoughtful, thorough, and timely manner.</li>
</ul><div>Sales</div>
<ul><li>Actively offers and cross-sells financial solutions and recommends appropriate products and services such as savings, checking and deposit accounts, convenience services (i.e. Auto buying, Insurance and WM) and loans.</li>
<li>Contacts prospective and current members to present information on available loan products, deposit accounts, investment services and promotional offers to obtain additional business.</li>
<li>Gathers and submits mortgage referrals to our mortgage division for follow-ups on first mortgage loans.</li>
</ul><div>Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Education and/or Experience</div>
<ul><li>High school diploma or general education degree (GED)</li>
<li>Two years financial services and sales experience or related experience and/or training; or equivalent combination of education and experience.</li>
</ul><div>Language Skills
</div><ul><li>Ability to read and comprehend simple instructions, short correspondence, and memos.
</li><li>Ability to write simple correspondence.
</li><li>Ability to effectively present information in one-on-one and small group situations to members.</li>
<li>Bilingual (English/Spanish) skills desired.</li>
<li>Reasoning Ability
</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, or oral form.
</li><li>Ability to deal with problems involving several concrete variables in standardized situations.
</li><li>Ability to assess members&rsquo; needs and determine which financial services can best satisfy those needs.</li>
</ul><div>Computer Skills
</div><ul><li>Proficient skills navigating a PC and internet browser.
</li><li>Working knowledge of Microsoft 365 products (Outlook, TEAMS, Word, Excel).
</li><li>Working knowledge of smart phone and using APPs.
</li></ul><div>ADA Requirements 
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<ul><li>Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
</li><li>Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
</li><li>Must be able to routinely perform work on a computer and use a headset or headphones for an average of 6-8 hours per day.
</li><li>Must be able to work extended hours whenever required or requested by management.
</li><li>Must be capable of regular, reliable, and timely attendance.</li>
<li>May need to be capable of climbing/descending stairs in emergency.</li>
</ul><div>WORK ENVIRONMENT 
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<ul><li>The noise level in the work environment is usually moderate.</li>
</ul>
<div></div><div>Why Rize Credit Union? 
At Rize, we believe in empowering our members and employees to achieve their financial goals. If you are a solutions-driven professional who thrives in a dynamic, member-focused environment, we want to hear from you! 
 
Apply Today to join our team and make a difference in the lives of our members!</div></div>

Member Care Consultant - FT

ChildNet Youth and Family Services

ChildNet Youth and Family Services is currently recruiting for a Client Support Services Counselor (CSSC) for our Inland Empire (IE) Behavioral Health Services program located in Palm Desert, CA.IE Behavioral Health Services provides various support services to children, their families and community-based clients. The Client Support Services Counselor (CSSC) delivers regular support services to clients in specialized placements, and families in the community, in collaboration with other members of the treatment team. The CSSC will be assigned to serve high-risk youth and work within the community, coordinating services needed to meet the needs of clients and their families. All services are provided according to county contracts and in compliance with agency policies and procedures and state requirements. Work hours may begin and end at various intervals throughout the day. Work days may include Saturdays and Sundays, and two consecutive days off during the 40 hour work week are not guaranteed. Position requirements include a work schedule not consistent with eight (8) straight scheduled hours of working time. If a business-related call is received between work functions or between intervals of working time, it is expected that an attempt will be made to return the call within 30 minutes.Example Job Responsibilities:<ul><li>Coordinate and provide services to children and adolescents under the supervision of the CSSC Supervisor or their designee. This will frequently involve one-to-one interaction with a specific client for extended periods.</li><li>Meet with clients regularly, and as often as necessary, to provide opportunities to practice new skills to support them in their home and in various community environments and situations.</li><li>Meet level of service requirements according to the needs of each child identified as requiring services on the client treatment plan.</li><li>Maintain availability for possible crisis intervention services 24 hours/day, 7 days/week.</li><li>Attend and participate in CFT, IEP, consult meetings, and other client-related meetings as part of the treatment implementation team.</li><li>Complete assessments, reports and other required paperwork for timely submission to county placing agencies.</li><li>Maintain contact notes and DMH billing documentation for each individual client.</li><li>Identify, report, and respond to extreme behavior, such as verbal aggression, biting, hitting, kicking, throwing items (e.g., food, objects, and/or bodily fluids), self-inflicted injuries, property damage, substance abuse, etc., in accordance with applicable local, state, and federal regulations and ChildNet policies and procedures.</li><li>Facilitate sessions with clients as scheduled throughout the week, minimizing missed sessions. Any missed sessions must be made up during the same week.</li><li>Attend DPSS/DMH meetings, provider meetings and other community events as a representative of the agency.</li><li>Maintain required CSSC training as outlined in the county contract.</li><li>Maintain availability to meet client needs at varying times, including evenings and weekends.</li><li>Perform any other duties as assigned.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in a social science-related field (e.g., Social Work or Social Welfare, Marriage &amp; Family Therapy, Child Psychology, Child Development, Counseling Psychology or Social Psychology, etc.) AND have at least six months of experience working with emotionally disturbed children in institutional or out-of-home care settings; OR</li><li>Associate&rsquo;s degree in a social science-related field AND at least one year of experience working with emotionally disturbed children in institutional or residential settings.</li><li>The educational requirements may be waived for CSSCs with at least two years of experience working with emotionally disturbed children or children who have a serious behavioral problem, and who demonstrate a combination of education, skills, and experience that meets the specific cultural and linguistic needs of the target population.</li><li>Ability to communicate clearly and effectively in English, both verbally and in writing.</li><li>Must have a reliable source of transportation.</li><li>Bilingual proficiency in speaking, reading, writing, and understanding Spanish is preferred, but not required.</li></ul>All offers of employment with ChildNet Youth and Family Services, Inc. are contingent upon a post-offer, pre-hire medical clearance with an occupational physical, tuberculosis screening, and a negative drug test. A criminal background clearance which consists of fingerprinting through the Dept. of Justice/FBI/Child Abuse Index Search is required. An essential function of this position does require driving. Underwriting requirements of this agency include keeping a valid California driver&rsquo;s license, valid auto liability insurance on file, and maintaining a good driving record while employed.EOE M/F/V/DHourly range; $23-$24WHO WE AREChildNet Youth &amp; Family Services, a nonprofit corporation headquartered in Long Beach, CA. We provide Counseling, Education, and In-Home Services to at-risk children. ChildNet has been at the forefront of providing innovative and quality care to thousands of children and their families for more than 55 years.OUR MISSIONTo provide safe homes, education and counseling to vulnerable children and families.OUR EMPLOYEESAre a diverse group of professionals who create a culture of caring with our clients and within the organization.WHAT WE OFFERMedical, Dental, Vision, Life, Flexible Spending Accounts, a 403b Retirement including eligibility of a discretionary employer contribution after 2 years of service, Tuition Reimbursement, Career Advancement Opportunities, Supportive Team Environment, Referral Bonus Program, Employee Recognition, along with generous sick, vacation and holiday time. ChildNet offers a hybrid work policy; eligibility is determined by business and program needs.WE MAKE A DIFFERENCE! COME AND MAKE A DIFFERENCE WITH US!Job Type: Full-timePay: $23.00 - $24.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have at least 6 months of experience working with emotionally disturbed children in an institutional setting?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: On the road

Client Support Services Counselor

Veradigm

<div>Possesses sound knowledge of organization's software products &bull; Follows all Standard Operating Procedures SOP&rsquo;s (i.e. Patient Safety and Compliance) &bull; Diagnoses and resolves client application questions or problems over the telephone/Internet in the areas of product functionality, system configuration/setup and bugs/enhancements. &bull; Tracks and documents inbound support requests and ensures proper notation of client problems or issues &bull; Documents problems and solutions to train lower-level support on how to properly address client or product problems &bull; Maintains a log (SNOW) of issues and conveys client feedback regarding issues and collaborates with product development staff, via problem record or issue case to improve on current design or to identify possible problems with design &bull; Stays abreast of current software releases, design changes, and new software products offered &bull; Works directly with clients on application issues requiring overall product knowledge and overall understanding of healthcare business &bull; Works independently, troubleshoots medium / high severity issues easily by obtaining pertinent information from clients and delivering resolution or seeks help from team members, beginning to focus on critical level cases JOB REQUIREMENT
Compensation for this job is subject to market conditions, geographic considerations, the candidate&rsquo;s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates&rsquo; unique contributions and support their professional growth. 
 
Enhancing Lives and Building Careers 
 
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? 
 
Take a look at our Culture , Benefits , Early Talent Program , and Additional Openings . 
 
Visa Sponsorship is not offered for this position. 
 
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. 
 
Veradigm&rsquo;s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. 
 
From a &quot;VEVRAA Federal Contractor&quot; We request Priority Referral of Protected Veterans 
 
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. 
 
Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!</div>

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