client support consultant

GTP Tech Recruitment

Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement.Role OverviewAs a Sage 200 Support Consultant, you'll be the first point of contact for client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You'll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction.This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK.Key Responsibilities• Provide application and technical support for Sage 200, Sicon, and related products• Investigate, troubleshoot, and resolve client issues or escalate where necessary• Maintain accurate ticket records and deliver against SLAs• Act as an escalation point for Sage 200 and Sicon-related queries• Identify trends in support incidents and report to the Service Delivery Manager• Collaborate with project teams to ensure smooth client onboarding and knowledge transfer• Refer advisory requests to account management or consultancy teams• Continuously develop product knowledge and maintain relevant certificationsEssential Experience• 3+ years in a support role with Sage 200 and Sicon (Financials and Commercials modules)• Confident applying data fixes and navigating ticket management systems• Strong technical aptitude and problem-solving skills• Proven team collaboration experience• Valid Right to Work in the UKDesirable Skills• ITIL Foundation or similar professional IT certifications• Sage 200 Financials and Commercials accreditations• Experience with Sage CRM and/or Sage 50Benefits & Perks• 30 days annual leave + 8 bank holidays• 1 additional day off for your birthday• Hybrid working options• Company pension scheme• Cycle to Work Scheme• IT Purchase Scheme• Employee Assistance Programme

Sage 200 Support Consultant

Arden Resourcing Limited

Sage Support Consultant - Hampshire/Hybrid£35,000-£45,000A growing tech consultancy are seeking a dedicated Support Consultant to join their growing team. As a Sage consultant you will provide remote support to customers for a range of Sage Products. You'll play a key role in supporting customers by resolving issues with Sage X3 ERP and Sage Intacct. This is an exciting opportunity to work with cutting-edge software while growing your skills in a supportive, hybrid working environment.What you'll be doing Accurately assess customer issues and business impact, assigning appropriate priority levels. Responding to and resolving Sage support queries via telephone, email and remote access Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes. Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Record details, accurate information, and track all support calls from initiation to resolution. Provide clear documentation of issues and their resolutions to support future problem-solving efforts. Identify and address recurring issues, collaborating with the team to implement lasting solutions.Key Skills Strong expertise in software testing, troubleshooting, and quality assurance. ERP systems experience (Sage X3) Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases Call Management and prioritisation to ensure service levels agreements are met

Sage Support Consultant - Hampshire/Hybrid

ArcherPoint, Inc.

<div><div>** We are currently only accepting applications for this role in our office in India , however this is a remote position so we are open to any location throughout India **</div>
<div></div><div>ArcherPoint is currently adding a Dynamics NAV/Business Central Support Consultant to our Customer Service team. The main mission of this role is to triage and solve client problems. Customer Service is often the entry point for our clients to report problems or initiate work requests, and our Customer Service team is front-line critical in the overall experience and satisfaction of each client. ArcherPoint prides itself on delivering clients with amazing services which is a critical focus of our Customer Service team.</div>
<div></div><div>As a member of the ArcherPoint Customer Service team, you will be working with our clients to evaluate and resolve issues associated with their Microsoft Dynamics NAV/BC system. The issues reported to the customer service team can be related to software applications or hardware and include all versions of Microsoft Dynamics NAV and Business Central. The successful candidate for this role will work with clients to narrow down the area of concern and resolve the problem, if possible, or work with other ArcherPoint team members to resolve the problem.</div>
<div></div><div>Specifically, the Support Consultant is accountable for:</div>
<div></div><ul><li>Delivering NAV/BC functional and technical services to our clients.</li></ul>
<ul><li>Resolving, monitoring, and following-up on tickets with appropriate urgency.</li></ul>
<ul><li>Coordinating and engaging other NAV/BC functionality experts on resolving complex issues or</li></ul>
 <div>requests, ensuring timely communication with the client at all times.</div>
<ul><li>Publishing and updating knowledge-based articles.</li></ul>
<ul><li>Assisting Marketing with Web and Social Media content.</li></ul>
<div></div><div>This role requires someone with not only excellent customer service skills but also a strong attention to detail, strong decision-making &amp; analytical skills, and the ability to communicate clearly and professionally.
</div><div>5+ years of experience with Microsoft Dynamics NAV/BC hands-on implementation or support. Candidates with experience working with other EDI, Shipping &amp; Receiving solutions as well as exposure to various add-ons are also a plus!</div>
<div></div><div>In addition to providing world-class customer service for our customers, the successful candidate for this role must align well with our very defined, active, and dynamic organizational culture. ArcherPoint is not your typical company, culture, or business environment, so we seek candidates that are ready for a significant change and opportunity.</div>
<div></div><div>Why Join ArcherPoint: 
<div></div><div>In ArcherPoint, we believe our culture is what truly sets us apart, and we strive to create an inclusive, collaborative environment where every employee feels valued and supported. We'd love to have you join us and become a part of our team.
</div><div></div><ul><li>Permanent work-from-home opportunity.</li>
<li>Competitive salary and bonus.</li>
<li>Employee Stock Ownership Plan (ESOP).</li>
<li>Family health and personal accidental insurance.</li>
<li>Fitness and wellness benefits include gym membership reimbursement and wellness.</li>
<li>Cell Phone and Internet reimbursement.</li>
<li>Training and development opportunities to enhance skills and career growth.</li>
<li>Collaborative and supportive work environment.</li>
<li>Leave Travel Allowance (LTA).</li>
<li>10 paid holidays and generous PTO every year.</li></ul></div></div>

Dynamics NAV/ Business Central Support Consultant

Dexian

<div>
 
 
 Job Title: Customer and Technical Support Consultant
 
 
 
 
 Duration: 01/19/2026 to 07/17/2026
 
 
 
 
 Location: 100% Remote
 
 
 
 
 Pay Rate:$17- $18.30 hourly on W2
 
 
 
 
 
 
 JOB SUMMARY
 
 
 
 
 
 This role requires scheduling flexibility with the ability to work:
 
 -Days
 
 -Evenings until 9:00pm ET,
 
 -Weekends on a rotating basis.
 
 
 On-call time may be required.
 
 Reliable and dependable attendance is an essential function of this position.
 
 
 Our Customer &amp; Technical Support Consultants are the direct line between Client and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
 
 Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customers with representatives taking 20-30 calls a day. Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Hematology team supports a wide variety of products such as our ProCyte Dx, ProCyte One, and inVue analyzers.
 
 
 In the role of Customer and Technical Support Consultant - Hematology:
 
 1. You will instruct customers on the use of our in-house diagnostic analyzers.
 
 2. You will coordinate and assist with equipment installations and troubleshoot mechanical hardware technical problems as well as software integration issues.
 
 
 What You Need to Succeed:
 
 * The ideal candidate will be fluent in English.
 
 * You are experienced in a technically related field, have worked in a veterinary practice with our chemistry analyzers, a laboratory setting, or contact center environment.
 
 * It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware. Networking and/or software support is a plus.
 
 * The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator.
 
 * A proven track record of providing extraordinary customer service.
 
 * You will possess superb listening and communication (verbal and written) skills in order to be a successful customer support specialist.
 
 <ul>
 <li>
 Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have.
 
 * You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment.
 
 * You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions.
 
 * Ability to be on the phone for 8 hours per day.
 
 * Reliable and dependable attendance is an essential function of this position.
 
 
 *When working from your virtual office, you are required to be available by telephone, voicemail, email, and MS Teams messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitors, keyboard, mouse, and headset, which will need to be maintained appropriately.
 
 </li>
 </ul>
 
 Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
 
 
 Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.
 
 
 Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
 
</div>

Customer and Technical Support Consultant

Fitness First group

Member Support Consultant Doncaster (casual) page is loaded  Member Support Consultant Doncaster (casual)locations: Melbourne, Eastern Suburbs: FF Doncastertime type: Casualposted on: Posted Todaytime left to apply: End Date: November 29, 2025 (30 days left to apply)job requisition id: JR About Fitness First: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees. Fitness First , Australia, is proud to be part of Fitness & Lifestyle Group, Asia Pacific's largest diversified fitness brand. The opportunity: Member Support Consultants (MSC's) are the driving force behind the success of Fitness First . They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey. Responsibilities: Proactively contribute to club sales budget utilising sales promotions and referrals campaigns Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities Achieving the required number of lead contacts via telephone to maximise sales opportunities Providing sales presentations and tours to prospective members Creating great member journeys via positive and personalised interactions Achieving successful outcomes to enquiries Opening and closing the club as per the club roster Active involvement in member retention programs, inspiring members to continue their fitness journey Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience Requirements: Current First Aid & CPR certificate. A problem-solving mindset - you can provide solutions that meet the needs of our potential members A gift for communication - you can talk to anyone with ease, and inspire them to take action Drive - you are goal-focused and continuously looking for new ways to excel yourself A team player - you can rally through the hard times and celebrate personal and team success Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals What we can offer you We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one. A competitive hourly rate plus casual loading A complimentary Platinum Fitness First membership Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines Apply Now! Please click 'Apply' to submit a resume that details your experience, attributes and achievements. About Fitness & Lifestyle Group: Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives. Our commitment to diversity & inclusion At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.Member Support Consultant - Hourly

Member Support Consultant Doncaster (casual)

<div>
 Job Title- IND CONSULTANT - Business Service support
 
 
 ARL- 7
 
 
 Solution Line- WCRG
 
 
 Position type- Full Time
 
 
 Work Location- Bangalore, Whitefield
 
 
 Working style- Hybrid
 
 
 Cab Facility- Yes
 
 
 Shift Time -12.30 p.m. to 9.30 p.m.
 
 
 People Manager role: No
 
 
 Required education and certifications critical for the role-
 
 
 Graduation or Post Graduation.
 
 
 
 Required Years Of Experience -
 
 
 
 5 to 10 years of relevant experience
 
 
 AON IS IN THE BUSINESS OF BETTER DECISIONS
 
 
 At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
 
 
 As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
 
 
 
 Information About Business
 
 
 
 CLAIMS - Aon is a leading global professional services firm that provides a broad range of risk, retirement, and health solutions-including insurance broking and consulting. Insurance claims processing is a crucial part of the operations, evaluate, and settle a claim filed by a policyholder or beneficiary after suffering a covered loss or damage.
 
 
 
 General Description Of Role
 
 
 
 <ul>
 <li>
 Responsible for receiving and reviewing new claims notifications from policyholders, brokers, or other channels. Verify claim information and enter details accurately inti the claims management system.
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Receive, review, and validate insurance or reinsurance claims from global clients
 </li>
 <li>
 Confirm all required documentation and information is complete for processing; request missing items as needed
 </li>
 <li>
 Enter claim details into the relevant broking or claims management system in a timely and accurate manner
 </li>
 <li>
 Liaise with insurers, reinsurers, loss adjusters, and other third parties to track claim progress and resolve issues
 </li>
 <li>
 Keep clients and internal teams informed of claim status, communicating next steps and anticipated timelines
 </li>
 <li>
 Assist in preparing and submitting claims reports, loss summaries, and client updates
 </li>
 <li>
 Escalate complex or disputed claims to senior team members or management for resolution
 </li>
 <li>
 Monitor claim settlements and ensure payments are processed by contractual agreements
 </li>
 <li>
 Support the maintenance and improvement of claims procedures to drive operational excellence within the Global Broking Center
 </li>
 <li>
 Stay up to date with industry regulations, market changes, and company best practices
 </li>
 <li>
 Understand and comply with Aon business procedures.
 </li>
 <li>
 Strong Communication skill
 
 
 </li>
 </ul>
 
 Skills/Competencies Required
 
 
 
 <ul>
 <li>
 Experience in Claims processing, Broking in insurance industry
 </li>
 <li>
 Strong attention to detail and effective time management
 </li>
 <li>
 Excellent analytical, organizational, and written/verbal communication skills
 </li>
 <li>
 Proficiency in using claims, broking, or CRM systems, as well as MS Office
 </li>
 <li>
 Ability to work cross-culturally and liaise with multiple stakeholders in different time zones
 </li>
 <li>
 Understanding global insurance practices and documentation processes is desirable
 </li>
 <li>
 Team-oriented with a commitment to delivering positive client experience
 </li>
 <li>
 The ability to remain calm under pressure and be able to work flexibly when required.
 </li>
 <li>
 A positive approach and mind-set and excellent attention to detail
 </li>
 <li>
 Ability to work individually and in a team.
 
 
 </li>
 </ul>
 
 How We Support Our Colleagues
 
 
 
 In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
 
 
 Furthermore, all colleagues enjoy two &ldquo;Global Wellbeing Days&rdquo; each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!
 
 
 Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.
 
 
 2572560
</div>

IND Consultant II - Business Service Support

Switch Recruitment

We are proud to be supporting a leading national, wealth management and financial planning firm with continued expansion plans. Namely the recruitment of a Client Support Manager to help support the leadership, development and growth of their successful team of paraplanners and administrators.Responsibilities:<ul><li>Providing first class leadership to the administration and operational teams.</li><li>Oversee day-to-day office operations, ensuring all administrative activities run smoothly</li><li>Ensure client records and back office systems are updated, ensuring data accuracy and confidentiality</li><li>Manage and prioritise workloads ensuring a smooth and efficient operation, in particular during busy periods.</li></ul>Experience:<ul><li>Candidates need to have proven managerial or supervisory experience within a wealth management or financial services environment.</li><li>You will have demonstrable experience managing administration and / or paraplanning teams</li><li>A working knowledge of Intelligent Office (IO) or similar client management systems (CRM) is desirable.</li><li>You will ideally be qualified to Level 4 / Diploma, or working towards, and have good planning and organisational skills.</li></ul>In return our client is looking to offer a competitive basic salary as well as an excellent benefits package including bonus, enhanced pension, and plenty of opportunities for career progression and support with professional development / qualifications.

Client Support Manager (Wealth Management)

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