client support coordinator

The Total Office

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 The Total Office is a leading provider of innovative commercial furniture solutions, serving clients across the UAE and Saudi Arabia. We specialize in creating productive and inspiring workspaces by offering ergonomic, sustainable, and design-driven office furniture from global brands. Our commitment to quality, client satisfaction, and timely project execution makes us a trusted partner for workspace transformation.
 
 
 
 Role Overview
 
 
 
 This position serves as a key liaison between our UAE-based sales team and clients/project stakeholders in Saudi Arabia. The ideal candidate will handle client-facing coordination tasks, ensure smooth execution of tenders, and support all project-related administrative requirements.
 
 
 
 Key Responsibilities
 
 
 
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 Act as the on-ground point of contact for clients and project teams.
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 Coordinate with clients for site visits, document submissions, and quotations.
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 Present and discuss quotations or clarifications with clients (as needed).
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 Support sales in following up on ongoing tenders and project leads.
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 Update and maintain tender documentation, trackers, and timelines.
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 Liaise with internal departments to ensure timely delivery of project commitments.
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 Provide periodic updates on the Saudi project pipeline, client meetings, and submissions.
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 Identify new business leads or clients when opportunities arise.
 
 
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 </ul>
 
 Key Skills &amp; Competencies
 
 
 
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 Strong communication and interpersonal skills (English proficiency required).
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 Basic understanding of sales and tender processes.
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 Proactive, self-motivated, and able to manage tasks independently.
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 Ability to multitask and handle client communications professionally.
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 Familiarity with MS Office tools (Excel, Word, Outlook).
 
 
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 </ul>
 
 Qualifications &amp; Experience
 
 
 
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 Bachelor's degree preferred.
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 2&ndash;4 years of experience in a sales coordination, client servicing, or admin support role in the Furniture Trading industry.
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 Previous experience in a project-based or tender-focused environment is a plus.
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 Proficiency in Arabic (mandatory) and English (preferred) for effective communication with clients and internal teams.
 
 
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 </ul>
 Skills: project,sales,furniture,office
</div>

Sales & Client Support Coordinator – Projects & Tenders (Saudi Arabia)

Efficient Tourism LLC

Job Title: Sales Support Coordinator (B2B) Company: Efficient Tourism LLC Location: Dubai, UAEAbout Us: Efficient Tourism LLC is a Dubai-based travel and tour agency specializing in B2B services. We are committed to delivering reliable travel solutions and building lasting partnerships with clients across the tourism industry.Role Summary: We are hiring a Sales Support Coordinator to strengthen our B2B sales operations. This position involves client servicing, order and booking management, coordination with partners, and providing administrative support to the sales team.Responsibilities:<ul><li>Respond to inquiries from B2B clients and assist with requests</li><li>Process orders and bookings accurately, ensuring smooth fulfillment</li><li>Coordinate with suppliers and internal teams for timely execution</li><li>Keep CRM and client records updated</li><li>Assist in preparing proposals, quotations, and reports</li><li>Provide day-to-day administrative support to the sales team</li></ul>Requirements:<ul><li>Prior experience in sales administration, sales coordination, or B2B client support</li><li>Excellent communication skills in English and Hindi</li><li>Good organizational and multitasking abilities</li><li>Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)</li><li>Ability to work in a fast-paced environment with attention to detail</li><li>Bachelor&rsquo;s degree preferred</li><li>Familiarity with the travel and tourism industry in Dubai is a plus</li></ul>What We Offer:<ul><li>A chance to grow with a reputable travel agency</li><li>A collaborative team environment</li><li>Competitive salary package</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Sales Support Coordinator (B2B)

Gardensouq.com

About Us:At Savannah So Beautiful Landscaping LLC, we specialize in transforming spaces through our curated selection of indoor and outdoor plants, designer pots, garden d&eacute;cor, water fountains, and landscaping services. Our goal is to bring nature and beauty into every environment we touch.To support our growing list of residential and commercial projects, we are looking for a reliable and professional Site Operations &amp; Client Coordinator to be the key link between our on-site teams and valued clients.Role Overview:As a Site Operations &amp; Client Coordinator, you will manage and monitor project execution at client sites while ensuring a smooth and positive client experience. You'll work closely with the landscaping, design, and delivery teams to ensure timely completion of projects and client satisfaction.Key Responsibilities:<ul><li>Oversee daily activities at residential or commercial project sites</li><li>Coordinate between internal teams (landscaping, delivery, sales) and clients</li><li>Ensure accurate execution of designs and installations (plants, d&eacute;cor, fountains, etc.)</li><li>Act as the main point of contact for clients during site visits and execution</li><li>Track project progress, resolve site-level issues, and report updates</li><li>Verify delivery and installation of correct items as per project plan</li><li>Ensure all client queries and concerns are addressed promptly and professionally</li><li>Maintain site documentation and daily work logs</li></ul>Requirements:<ul><li>Experience in site coordination, client service, or field project support</li><li>Strong interpersonal and communication skills</li><li>Good organizational and problem-solving ability</li><li>Basic knowledge of plants, pots, landscaping, or outdoor d&eacute;cor is a strong plus</li><li>Ability to work on-site, sometimes in outdoor conditions</li><li>Detail-oriented and comfortable managing multiple sites or clients</li><li>Valid driving license.</li></ul>Remark :We have chosen the title &quot;Site Operations &amp; Client Coordinator&quot; as it clearly represents the responsibilities of the role, overseeing on-site activities and coordinating with clients during project execution.Compared to &quot;On-Site Client Support Executive&quot;, which sounds more customer service-focused, this title is more balanced and better suited to someone who will manage both site operations and client communication in a professional setting. Salary Range: AED 4,000 &ndash; 7,000 / monthJob Types: Full-time, PermanentPay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have relevant experience/ How many years?</li><li>Do you have an accredited qualification or degree in Customer Relationship Management, Business Administration, or a related field?</li></ul>

Site Operations & Client Coordinator/On-Site Client Support Executive

BUKAKA INTERNATIONAL

About UsPT Bukaka Teknik Utama Tbk was established in 1978 and operates in the engineering, infrastructure, and industrial sectors. The company provides various services and products to clients, supported by strong technical expertise and professional teams.Job PurposeThe Service Support Coordinator will be responsible for coordinating service-related activities, ensuring effective communication between internal teams and clients, and supporting the delivery of services in line with company standards.Key Responsibilities<ul><li>Act as a point of contact for clients regarding service requests and inquiries.</li><li>Coordinate with internal departments to ensure timely handling of client requirements.</li><li>Maintain accurate records of service requests, schedules, and follow-ups.</li><li>Support the preparation of service-related documentation, reports, and updates.</li><li>Monitor service delivery progress and escalate issues when needed.</li><li>Assist in identifying areas for service improvement and client satisfaction.</li><li>Ensure compliance with company procedures and quality standards.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Engineering, or related field.</li><li>Prior experience in customer service, client coordination, or service support role preferred.</li><li>Strong organizational and communication skills.</li><li>Ability to multitask and manage time effectively.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Attention to detail and problem-solving skills.</li></ul>Job Type: Full-time

Service Support Coordinator

Ferromonk Steel Structures Pvt ltd

Job Title : Customer Support Engineer (Coordinator)Company: Ferromonk Steel Structures Pvt. Ltd. Industry: Pre-Engineered Buildings (PEB) Location: [Insert Location] Job Type: Full-time Department: Customer Support / Project Coordination Reports To: Operations Manager / Customer Relations HeadAbout Ferromonk Steel Structures Pvt. Ltd.:Ferromonk Steel Structures Pvt. Ltd. is a trusted name in the Pre-Engineered Building (PEB) industry, delivering innovative, efficient, and customized steel structure solutions for industrial, commercial, and infrastructure projects. We are committed to engineering precision, timely execution, and exceptional customer service across every project we undertake.Job Summary:We are seeking a motivated and detail-oriented Customer Support Engineer (Coordinator) to act as the central point of communication between clients and internal teams. Your key responsibility will be to manage customer interactions related to ongoing PEB projects, ensure clear and timely coordination with departments such as design, production, and site execution, and support smooth delivery as per client expectations.This role is critical in ensuring project alignment, timely execution, and high customer satisfaction in a technical and project-driven environment.Key Responsibilities:<ul><li>Act as a single point of contact for assigned customers during the project execution phase.</li><li>Maintain regular communication with clients regarding project progress, timelines, deliverables, and any issues.</li><li>Coordinate with internal departments including design, detailing, production, dispatch/logistics, and erection teams to ensure smooth workflow and adherence to deadlines.</li><li>Track project milestones and proactively follow up with internal stakeholders to avoid delays.</li><li>Document and manage customer requirements, changes, feedback, and approvals throughout the project lifecycle.</li><li>Facilitate resolution of client queries or concerns by working with technical teams.</li><li>Ensure timely sharing of project updates, drawings, BOQs, and dispatch schedules with clients.</li><li>Maintain strong customer relationships and support repeat business by providing excellent service.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s Degree in Civil / Mechanical Engineering or related field.</li><li>1&ndash;3 years of experience in a coordination or support role in the PEB, steel structures, or construction industry.</li><li>Good understanding of PEB project lifecycle and terminology (drawings, BOQs, production schedules, etc.).</li><li>Strong interpersonal and communication skills &ndash; able to manage client expectations professionally.</li><li>Proficiency in MS Office (especially Excel and Outlook); familiarity with project management or ERP tools is a plus.</li><li>Strong organizational skills with attention to detail and ability to handle multiple ongoing projects.</li><li>A problem-solving, customer-centric approach with a willingness to take initiative.</li></ul>What We Offer:<ul><li>Opportunity to work with one of the emerging leaders in India&rsquo;s PEB industry.</li><li>Exposure to large-scale industrial and infrastructure projects.</li><li>Supportive and growth-oriented work environment.</li><li>Competitive salary and employee benefits.</li></ul>Job Type: Full-timePay: &#8377;11,114.87 - &#8377;30,391.95 per monthWork Location: In personSpeak with the employer +91 8554994622

Customer Support Engineer (Coordinator)

Best Choice Industries

About UsBest Choice Industries L.L.C. has been operating for over 20 years as a manufacturer and supplier of Air Conditioning Air Outlets, Grilles, Diffusers, and Ventilation Louvres. Based in Dubai Investment Park (DIP II), our company serves clients across the Middle East, North Africa, and other international markets.Job PurposeThe Client Relations Coordinator will act as a link between clients and internal departments, ensuring accurate communication, timely delivery of products, and efficient handling of client requirements.Key Responsibilities<ul><li>Act as the first point of contact for client inquiries and service requests.</li><li>Coordinate with the sales, production, and warehouse teams to ensure accurate and timely processing of orders.</li><li>Monitor delivery schedules and update clients on order status.</li><li>Maintain accurate records of client interactions, quotations, and order details.</li><li>Assist in resolving client concerns by coordinating with relevant departments.</li><li>Support preparation of client reports, documentation, and follow-up communications.</li><li>Ensure after-sales support is provided in coordination with the technical and service teams.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</li><li>Previous experience in client support, coordination, or sales administration preferred.</li><li>Strong organizational and communication skills.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Ability to handle multiple client requests and follow up effectively.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

Client Relations Coordinator

B A T Technical Services LLC

Job Description &ndash; Customer Service Coordinator / Company AdministratorCompany: Home Repairs (Dubai, UAE) Industry: Property Maintenance &amp; RenovationsAbout UsHome Repairs is a fast-growing British owned &amp; operated company based in Dubai, specialising in property maintenance and renovations. We pride ourselves on delivering reliable, efficient, and high-quality services with clear communication to ensure customer satisfaction. As we continue to expand, we are looking for a dedicated and organised Customer Service Coordinator / Company Administrator to join our team.Position OverviewThe Customer Service Coordinator / Company Administrator will act as the central point of contact for customers, technicians, and management. This role is responsible for handling client inquiries, coordinating technician schedules, ensuring smooth communication across the business, and supporting day-to-day office administration.Key ResponsibilitiesCustomer Service &amp; Coordination<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and WhatsApp.</li><li>Manage service requests, quotations, and follow-ups to ensure excellent customer experience.</li><li>Handle complaints professionally and escalate issues to management when necessary.</li><li>Maintain strong relationships with repeat customers to encourage loyalty.</li></ul>Scheduling &amp; Operations Support<ul><li>Plan and coordinate daily technician schedules to ensure timely service delivery.</li><li>Track job progress and update both customers and management.</li><li>Monitor project timelines for renovation jobs and assist with status reporting.</li></ul>Administration &amp; Office Management<ul><li>Maintain accurate records of service requests, invoices, and payments.</li><li>Assist with HR-related tasks such as timesheets, leave tracking, and staff coordination.</li><li>Support procurement of office and site supplies when needed.</li><li>Prepare weekly and monthly reports for management.</li></ul>Sales &amp; Business Support<ul><li>Assist in preparing proposals, quotations, and service agreements.</li><li>Provide basic sales support by following up on leads and inquiries.</li><li>Support marketing initiatives such as customer feedback collection and promotions.</li></ul>Requirements<ul><li>Proven experience in customer service, administration, or coordination role (preferably in facilities management, property maintenance, or construction).</li><li>Strong organisational skills with the ability to prioritise tasks and multitask effectively.</li><li>Excellent communication skills in English.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); knowledge of CRM systems is a plus.</li><li>Customer-focused with problem-solving abilities and attention to detail.</li><li>Ability to thrive in a fast-paced environment and work independently.</li></ul>What We Offer<ul><li>Competitive salary package based on experience.</li><li>Opportunity to grow within a dynamic and expanding business.</li><li>Supportive team environment with exposure to various aspects of property maintenance and renovations.</li><li>A chance to contribute to a company that values customer service, professionalism, and efficiency.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,500.00 per monthAbility to commute/relocate:<ul><li>Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Service : 3 years (Preferred)</li></ul>Application Deadline: 04/09/2025

Customer Service Coordinator / Company Administrator

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