client support coordinator

Aisle & Abroad

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 <strong>
  Position Overview
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 </strong>
 We are seeking a dependable and service-oriented
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  Customer Support Coordinator
 </strong>
 to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience.
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 This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.
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  Key Responsibilities
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   Respond to client inquiries and provide timely, professional support
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   Assist with coordinating scheduling, reservations, and service requests
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   Maintain accurate client records and support documentation in internal systems
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   Communicate with clients via email, phone, and online platforms
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   Track and follow up on open requests to ensure resolution
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   Review service details and confirmations for accuracy
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   Provide general administrative and customer support
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   Collaborate with internal teams to ensure a smooth client experience
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  Qualifications:
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 <ul>
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   Strong written and verbal communication skills
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   Excellent organizational skills and attention to detail
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   Comfortable using online systems and customer support tools
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   Ability to manage multiple tasks in a remote environment
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   Customer service or administrative experience preferred
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   Reliable internet access and ability to work remotely
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 </ul>
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  Preferred (Not Required)
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   Experience in customer service, coordination, or administrative support
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   Interest in travel, hospitality, or event-related services
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 <strong>
  What We Offer
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   Flexible remote work environment
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   Step-by-step onboarding and ongoing support
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   Opportunities for growth and advancement based on performance
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   Supportive and collaborative team environment
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  Work Environment
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 This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
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 <strong>
  Apply Today
  <br/>
 </strong>
 If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.
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 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Customer Support Coordinator | Remote

Exovations of Atlanta

<div><p><b>EXOVATIONS&reg;</b>, is GROWING again and is NOW HIRING for a<b> Client Communications Coordinator.</b> Part time Monday &ndash; Thursday 9am &ndash; 3pm, Friday 9am &ndash; 2pm.</p><p></p><p><br>
WHAT DO WE DO? Design, Sell, and Install Siding, Windows/Doors, Roofing and Decks</p><p>
HOW DO WE SUCCEED? Find, Hire, Develop and Retain great people</p><p>
HOW DO WE BEHAVE? Unselfish/Integrity, Grit/Competitive, Love to Laugh</p><p>
WHY DO WE EXIST? Building Opportunities for a Better Life</p><p><b><br>
POSITION SCOPE:</b></p><p>
The <b>Client Communications Coordinator</b> is a forward-thinking, solutions-oriented role responsible for managing all inbound client communications, coordinating and tracking leads and appointments, maintaining accurate CRM data, and supporting sales and business development leadership. This position also serves as the front desk point of contact, ensuring a professional, welcoming office environment and a high-quality client experience from first call through post-job follow-up.</p><p></p><p><b><br>
Key Results - </b><i>The successful candidate will be able to produce the following outcomes:</i></p><br>
<p></p><ul><li>
Leads are contacted immediately and followed up consistently</li><li>
Appointments are booked accurately and tracked reliably</li><li>
 CRM and tracking data are complete, clean, and current</li><li>
Customers feel informed, valued, and professionally supported</li><li>
Office environment is welcoming, organized, and client-ready always</li></ul><p></p><p><b><br>
Duties:</b></p><ul><li> Answer all inbound calls promptly and professionally; transfer and handle calls effectively</li><li> Process all incoming inquiries from: Website forms, Email, Podium messages, Social media platforms, Smith AI answering service, Any additional lead sources</li><li> Return calls immediately for messages left via any channel</li><li> Accept all vendor-provided leads ASAP (Hardie, TimberTech, and Deckorators) and initiate immediate outreach</li><li> Leads are contacted immediately and followed up consistently</li><li> Appointments are booked accurately and tracked reliably</li><li> CRM and tracking data are complete, clean, and current</li><li> Customers feel informed, valued, and professionally supported</li><li> Office environment is welcoming, organized, and client-ready always</li><li> Accurately enter and track all customer inquiries in CRM/LCS, including Lead source, Call source, Booking method (AI, Appointments Plus, phone, text, etc.)</li><li> Create and maintain the daily 2026 Lead &amp; Appointment Tracker</li><li> Update the Business Development Director regularly on: Appointment totals, Percentage of goal completed</li><li> Communicate weekly appointment counts per sales consultant to: Sales Director and Business Development Director</li><li> Support verification of fair and effective appointment distribution based on leadership</li></ul><p>
Judgment.</p><ul><li> Review every Smith AI call for accuracy and quality. Dispute non-qualifying or invalid calls with: Smith AI, Modernize, Any paid lead services. Ensure disputes align with contract criteria and documentation standards.</li><li> Maintain presence at the front desk during scheduled hours</li><li> Greet guests, customers, and employees with a friendly, professional, positive attitude</li><li> Monitor building entry and guest arrivals</li><li> Update the welcome sign based on scheduled visitors and meetings</li><li> Ensure presentation and meeting rooms are always: Clean, Organized, Client-ready</li><li> Upon job completion: Register all applicable product warranties, Email customers confirming warranty registration, including: Warranty links, Instructions for filing claims, Google review link</li></ul><p></p><p><b><br>
Skills/Qualifications:</b></p><ul><li> A team player who understands how their role supports sales, marketing, and leadership</li><li> A forward thinker who anticipates needs and takes initiative</li><li> A self-directed problem solver who can find answers and resolve issues independently</li><li> Someone who operates by the principle: Think first. Ask second.</li><li> Resourceful and comfortable researching systems, reviewing past activity, and using available tools before escalating questions</li><li> Confident making day-to-day decisions while keeping leadership informed</li><li> Professional, calm, and composed when interacting with clients, vendors, and internal teams</li></ul><b><br>
The pay range for this role is:</b><br>
20 - 20 USD per hour(Georgia)</div>

Client Communications Coordinator

Fire Protection Services, LLC

<div><p>Are you the person everyone goes to when something needs to get done? Is keeping people and things organized the best part of your day? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you&rsquo;ve been waiting for.<br>
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If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat!<br>
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Fire Protection Services, LLC is seeking a dedicated and organized Client Coordinator to support our recurring inspection &amp; service scheduling across our Perry and Atlanta, GA locations. Working closely with our Field Leadership and the Field Technicians this role focuses on persistent customer outreach to schedule annual inspections, recommend additional services, and assist with administrative tasks.<br>
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<b>Key Responsibilities</b></p><ul><li><b>
Customer Outreach:</b> Make persistent calls to approximately up to 50 current clients daily across Atlanta and Perry to schedule recurring inspections (sprinkler, extinguisher, kitchen hood, hydrant, pump) as they come due, ensuring consistent follow-up until booked.</li><li><b>
Scheduling Coordination:</b> Partner with two Inspections Coordinators (covering sprinkler, extinguisher, kitchen hood, hydrant, and pump inspections) to prioritize and confirm appointments for technicians.</li><li><b>
Service Recommendations:</b> Identify opportunities to recommend additional services (e.g., bundling, new offerings) during client calls, testing the waters for account expansion.</li><li><b>
Administrative Support:</b> Assist coordinators with email correspondence, update client records in ServiceTrade and QuickBooks, and maintain inspection schedules using Excel/Google Sheets.</li><li><b>
Flexible Duties:</b> Support the Client Advocate as needed and adapt to evolving tasks, with calling remaining the top priority.</li></ul><p><b>
Qualifications</b></p><ul><li><b>
Experience:</b> 1-2 years in customer service, scheduling, or outreach roles (fire protection or service industry experience a plus).</li><li><b>
Skills:</b><ul><li>
Excellent phone communication and persistence in follow-up calls.</li><li>
Organized, detail-oriented, and able to manage tasks across two locations remotely.</li><li>
Proficiency in ServiceTrade, QuickBooks, Excel, and Google Sheets.</li></ul></li><li><b>
Attributes:</b> Self-motivated, adaptable, and collaborative in a team setting.</li><li><b>
Availability:</b> Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the other location (schedule TBD).</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience with low-volume, high-persistence calling campaigns.</li><li>
Familiarity with fire safety inspections or recommending service upsells.</li></ul><p><b>
Benefits</b></p><ul><li>
Competitive salary based on experience.</li><li>
Quarterly bonus opportunities</li><li>
Flexible home base option (Atlanta or Perry) with remote work capabilities.</li><li>
Opportunity to grow into broader client support roles.</li><li>
PTO, paid holidays, 401k with match, medical, dental, vision, life insurance.</li></ul><p><br>
</p><p>
</p><p>VMLnkq2wty</p></div>

Coordinator

Dulcet Tile

<p><b>Job Overview</b></p><p>We are looking for a Bilingual Client &amp; Order Coordinator to serve as the key point of contact between our U.S. clients and China suppliers. This role is primarily client-facing, responsible for understanding customer requirements, confirming all order details, and ensuring accurate execution through supplier coordination.</p><p>The ideal candidate is highly organized, detail-oriented, and comfortable managing communication in both English and Chinese on a daily basis.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate purchasing activities, including RFQs, order placement, and delivery tracking</li><li>Communicate with suppliers to confirm pricing, specifications, and timelines</li><li>Serve as a liaison between suppliers and U.S. clients to ensure clear and accurate communication</li><li>Monitor order progress and proactively resolve delays or issues</li><li>Maintain and update purchasing records, contracts, and documentation</li><li>Assist in cost analysis and vendor comparison</li><li>Support general administrative tasks related to procurement and operations</li></ul><p><b>Qualifications</b></p><ul><li>Fluent in both English and Chinese (written and verbal)</li><li>1&ndash;3 years of experience in purchasing, procurement, or a related administrative role</li><li>Strong communication and coordination skills</li><li>Detail-oriented with excellent organizational abilities</li><li>Proficient in Microsoft Excel and basic office tools</li><li>Ability to manage multiple tasks and meet deadlines</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in the stone, marble, or construction materials industry</li><li>Familiarity with international trade or supplier coordination</li><li>Experience working with overseas clients (especially U.S.-based customers)</li><li>Knowledge of basic logistics or shipping processes</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Health insurance / PTO</li><li>401K</li></ul><p>Pay: From $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Customer Support Coordinator(English & Chinese)

Davey Tree

<div><p>Client Experience Coordinator | Wheeling, IL</p><p><b>
Company:</b> The Davey Tree Expert Company
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<b>Locations:</b> Wheeling, IL
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<b>Additional Locations:</b> NA<br>
<b>Work Site:</b> On Site
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<b>Req ID:</b> 223189</p><div><div><div><h2 class="jobSectionHeader"><b>
Position Overview</b></h2></div><div><p>
We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals. <b>This is a full-time, in-office position</b> with a Monday through Friday schedule. The ideal candidate will be highly organized, comfortable managing a high volume of phone-based communication and experienced in administrative functions in a fast-paced environment.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><div><b>
What You&rsquo;ll Do:</b><br>
<ul><li>Be the first point of contact and triage the needs of the clients and the office</li><li>Field current and prospective client calls</li><li>Process employee timesheets and assist with payroll data entry</li><li>Maintain various databases and spreadsheets</li><li>Order and maintain office supplies</li><li>Invoice, manage accounts receivable, and maintain files</li><li>Schedule appointments for the sales team</li><li>Notify clients of scheduled applications and filing of necessary paperwork</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><div><b>
Skills We&rsquo;re Seeking:</b><br>
<ul><li>Minimum two years of experience in office processes and administration</li><li>Excellent phone etiquette and communication skills</li><li>Proficient in Microsoft Outlook, Word, and Excel</li><li>Prior administrative, customer service, or call center experience</li><li>Familiarity with CRM and SAP systems</li><li>Ability to meet deadlines with attention to detail and accuracy</li><li>Strong organizational skills and ability to multi-task effectively</li><li>Minumum typing speed of 50 WPM</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><div><b>
What We Offer:</b> *<br>
<ul><li>Paid time off and paid holidays</li><li>Opportunities for advancement</li><li>All job-specific equipment and safety gear provided</li><li>401(k) retirement savings plan with a company match</li><li>Employee-owned company &amp; discounted stock purchase options</li><li>Group Health Plan</li><li>Employee referral bonus program</li><li>Locations throughout US in major cities and desirable areas</li><li>Career Development Program supported by Industry Expert Safety Specialists &amp; Skills Trainers</li><li>Scholarship Program for Children of Employees</li><li>Charitable matching gift program</li></ul></div><p><b>
Starting pay rate: $20-$24 per hour</b></p><ul><li>All listed benefits available to eligible employees</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Overview</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
Divisional Overview</b></h2></div></div></div><div></div><p>
The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.</p><p>
The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there&rsquo;s a place for you at Davey. To learn more, visit Davey.com.</p><p><b>
Accommodations:</b> If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.</p><p><b>
If you need assistance at any time, please contact us at 1-877-411-7601 or at</b> Recruiting@davey.com.</p><p><b>
Employment Type:</b> Permanent<br>
<b>Job Type:</b> Full Time<br>
<b>Travel Expectations:</b> None</p></div>

Client Experience Coordinator | Wheeling, IL

T.E.A.M. Solutions, LLC

<div><b>TEAM Solutions Support Coordinator &amp; Dispatcher</b><br>
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<b>Who is T.E.A.M. Solutions?</b><br>
Established in 2001, T.E.A.M. Solutions is a rapidly growing company providing energy management and building automation solutions. We provide design, installation and support services to industry-leading clientele in fields such as Healthcare, Education, Manufacturing, Oil and Gas, and Large chain retailers to name a few.<br>
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<b>Position:</b> Full-time salaried, with benefits<br>
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<b>Location: </b>College Station<br>
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<b>Job Summary:</b> The Support Coordinator &amp; Dispatcher serves as the primary point of contact for service clients, answering incoming calls and coordinating work orders from request to completion. This role is responsible for communicating with clients and field personnel, and ensuring service work is efficiently dispatched, documented, and closed out. This position plays an important role in the overall success of our company. An individual working in this position will be required to have good communication skills, computer skills, as well as excellent people skills.<br>
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<b>Key Responsibilities:</b><ul><li>
Answer and manage incoming customer phone calls in a professional and courteous manner</li><li>
Receive, create, and coordinate service work orders for commercial and industrial clients</li><li>
Gather and accurately document service details, including scope of work, location, and urgency</li><li>
Work with our Remote Support Specialist and Support Team Leads to schedule and dispatch technicians based on availability, skill set, priority, and location</li><li>
Monitor work order progress and follow up to ensure jobs are completed on time</li><li>
Update clients on scheduling, delays, and job status as needed</li><li>
Coordinate emergency or priority service calls when required</li><li>
Maintain accurate records in dispatch, work order, and job management systems</li><li>
Process workorder close-outs, including confirmation of completion and required documentation</li><li>
Coordinate with Support Manager, Team Leads, and billing staff to ensure smooth workflow</li><li>
Handle customer questions, concerns, or service issues and escalate when appropriate</li><li>
Support general administrative tasks related to service operations</li><li>
Other duties as assigned</li></ul><b>
Qualifications:</b><ul><li>
Associate&rsquo;s degree preferred</li><li>
5+ years of applicable experience</li><li>
Previous experience in construction, skilled trades, or subcontractor service coordination preferred</li><li>
Strong verbal communication and phone etiquette</li><li>
Ability to multitask and manage multiple service requests in a fast-paced environment</li><li>
Excellent organizational and time-management skills
</li><li>Strong attention to detail and accuracy in data entry</li><li>
Customer service&ndash;oriented mindset with problem-solving abilities
</li><li>Comfortable using scheduling, dispatch, and work order software systems
</li><li>Proficient in basic computer applications (email, spreadsheets, job tracking systems)</li></ul>
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<b>Personal/Character:</b> T.E.A.M. is looking for individuals who are hardworking, honest, driven, detail-oriented with an excellent attitude!<br>
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<b>Employee Benefits Package</b><br>
T.E.A.M. Solutions prioritizes the well-being of its employees by offering comprehensive benefits, including 100% coverage of Medical and Dental Insurance for employees. Additionally, we provide paid holidays, vacation time, a 401k Plan, Flexible Spending Accounts, Life Insurance, and Short-Term Disability Insurance.<br>
<p>
</p><p>pX2voNzady</p></div>

Support Coordinator & Dispatcher

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10000 client support coordinator jobs Near Me

Customer Support Coordinator | Remote

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Customer Support Coordinator(English & Chinese)

Client Experience Coordinator | Wheeling, IL

Support Coordinator & Dispatcher