client support coordinator

Travel Planning Careers

<div>
 
 
 Position Overview
 
 
 
 
 We are seeking a dependable and service-oriented
 
 Customer Support Coordinator
 
 to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience.
 
 
 This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.
 
 
 
 Key Responsibilities
 
 
 
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 Respond to client inquiries and provide timely, professional support
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 Assist with coordinating scheduling, reservations, and service requests
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 Maintain accurate client records and support documentation in internal systems
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 Communicate with clients via email, phone, and online platforms
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 Track and follow up on open requests to ensure resolution
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 Review service details and confirmations for accuracy
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 Provide general administrative and customer support
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 Collaborate with internal teams to ensure a smooth client experience
 
 
 
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 </ul>
 
 Qualifications:
 
 
 
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 Strong written and verbal communication skills
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 Excellent organizational skills and attention to detail
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 Comfortable using online systems and customer support tools
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 Ability to manage multiple tasks in a remote environment
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 Customer service or administrative experience preferred
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 Reliable internet access and ability to work remotely
 
 
 
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 </ul>
 
 Preferred (Not Required)
 
 
 
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 Experience in customer service, coordination, or administrative support
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 Interest in travel, hospitality, or event-related services
 
 
 
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 </ul>
 
 What We Offer
 
 
 
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 Flexible remote work environment
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 Step-by-step onboarding and ongoing support
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 Opportunities for growth and advancement based on performance
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 Supportive and collaborative team environment
 
 
 
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 </ul>
 
 
 Work Environment
 
 
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
 
 
 
 
 Apply Today
 
 
 
 
 If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Online | Entry Level | Customer Support Coordinator | Hotels

Remote | Entry Level | Customer Support Coordinator

Soho House & Co

<div>
 
 The Role&hellip;
 
 
 
 This is an exciting time to be joining our Soho Support customer service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries.
 
 
 Soho Support Coordinator Member Services serves as the first point of contact to members looking to visit our Houses in New York and Los Angeles. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions.
 
 
 
 Key Responsibilities&hellip;
 
 
 
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 Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email.
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 Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs.
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 Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience.
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 Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in New York and Los Angeles.
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 Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience.
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 Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery.
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 Identify opportunities to improve processes and member experience through initiative and feedback.
 
 
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 </ul>
 
 What We&rsquo;re Looking For&hellip;
 
 
 
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 A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences.
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 Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative
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 A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills.
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 Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment.
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 Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving.
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 Results-driven, with a clear understanding of working towards and achieving individual and team KPIs.
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 Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business.
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 Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information.
 
 
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 </ul>
 
 Required
 
 
 
 
 Your experience&hellip;
 
 
 
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 Experience working within a luxury hospitality, premium service, or high-end customer-focused environment.
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 Proven ability to meet or exceed personal and departmental KPIs and SLAs.
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 Experience using Salesforce or a similar CRM system.
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 Strong experience working in a fast-paced, target-driven team environment.
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 Excellent verbal and written communication skills in fluent English.
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 Solid understanding of GDPR and the importance of data protection.
 
 
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 </ul>
 
 Preferred
 
 
 
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 Experience with OpenTable or similar reservation systems.
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 Experience working within a membership-based or loyalty-driven environment.
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 Previous experience supporting international customers or working across multiple regions.
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 Experience working in a remote or hybrid environment.
 
 
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 </ul>
 
 Additional Information&hellip;
 
 
 
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 This is a remote, entry-level position.
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 While a dedicated home office is not required, you must have access to a quiet, private workspace free from distractions during working hours.
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 A strong and reliable internet connection is essential to perform effectively in this role.
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 Candidates must be based in the Miami area and available to travel for onboarding and occasional team days at our Miami Houses.
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 This role requires working 40 hours per week across a 7-day operation, with varied shifts scheduled as 9:00 am&ndash;6:00 pm, 11:00 am&ndash;8:00 pm, or 2:00 pm&ndash;11:00 pm.
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 All necessary equipment, including a laptop and headset, will be provided by Soho House.
 
 
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 </ul>
 
 Why work with us...
 
 
 
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
 
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 Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
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 Paid Time Off: Full- Time Employees have sick day's + vacation days
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 Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
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 Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
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 Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
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 Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
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 Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
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Soho Support Coordinator - Member Services - (Remote - Miami Based)

The Holding Group of Companies

Job Vacancy: Sales &amp; Logistics Coordinator (HORECA &amp; FMCG)Job Type: Full-TimeLanguages Required: Arabic (Native/Fluent)We are seeking a highly organized, bilingual Sales &amp; Logistics Coordinator to support our growing operations. The ideal candidate will seamlessly manage administrative duties, coordinate logistics, conduct essential warehouse visits, and drive HORECA and FMCG sales support.Key Responsibilities:<ul><li>Sales Coordination: Support the sales team by processing orders, tracking deliveries, and acting as the primary point of contact for HORECA and FMCG clients.</li><li>Warehouse Operations: Conduct regular visits to the warehouse to oversee stock levels, verify inventory accuracy, and ensure timely dispatch of goods.</li><li>Logistics &amp; Admin: Coordinate with transport teams, manage shipping documents, handle invoicing, and maintain accurate records in the ERP/database.</li><li>Client Relationship: Assist in managing client inquiries, resolving delivery issues, and identifying upselling opportunities within existing accounts.</li></ul>Qualifications &amp; Requirements:<ul><li>Nationality: Arabic speaker only.</li><li>Experience: Minimum 4-5 years of experience in Sales, Logistics, or Administration within the HORECA and FMCG sectors in Qatar.</li><li>Skills: Strong multitasking abilities, proficiency in MS Office (especially Excel), and excellent negotiation/communication skills.</li><li>Transportation: Valid Qatar driver's license and own vehicle (preferred for warehouse/client visits).</li></ul>Pay: QAR5,000.00 - QAR6,000.00 per hourWork Location: In person

Logistics & Sales Support Officer (FMCG/HORECA) - Arabic

Baron & Cabot DMCC

Investment Coordinator / Appointment SetterLocation: Jumeirah Lakes Towers (JLT), DubaiCompany: Baron &amp; CabotJob Type: Full-TimeAbout Baron &amp; CabotBaron &amp; Cabot is an international property investment consultancy specialising in UK residential, off-plan, and buy-to-let investments. With offices across Dubai, Liverpool, London, Manchester, Miami, and Lagos, we connect investors with carefully selected property opportunities and provide expert guidance throughout the investment journey.As part of our continued international expansion, we are looking for an Investment Coordinator to support our growing team of Investment Consultants and Senior Investment Specialists.The OpportunityWe are seeking a highly organised, confident, and proactive Investment Coordinator to join our Dubai office.This role focuses on qualifying inbound investor enquiries and scheduling consultations for our Senior Investment Specialists. You will be engaging with prospective investors who have already expressed an interest in UK property investment opportunities and ensuring they are successfully guided through the initial stages of the sales process.This is not a cold-calling role. Baron &amp; Cabot generates a consistent flow of inbound enquiries through extensive marketing campaigns, providing a steady pipeline of prospective investors.Key Responsibilities<ul><li>Contact and qualify inbound investor enquiries.</li><li>Book and coordinate appointments for Senior Investment Specialists.</li><li>Manage consultant diaries to maximise attendance and efficiency.</li><li>Confirm appointments and maintain engagement with prospective clients.</li><li>Follow up with investors before and after scheduled consultations.</li><li>Maintain accurate and detailed records within the CRM system.</li><li>Ensure all client information is collected and updated correctly.</li><li>Liaise closely with the sales and investment teams regarding client requirements.</li><li>Monitor appointment attendance and re-engage missed appointments.</li><li>Support the wider sales team in maintaining a seamless client experience.</li></ul>Requirements<ul><li>UK nationals preferred due to the nature of the client base and market focus.</li><li>Previous experience in appointment setting, telesales, sales support, customer service, business development, or a similar client-facing role.</li><li>Strong understanding of UK culture, communication styles, and client expectations.</li><li>Excellent telephone manner and communication skills.</li><li>Strong organisational and diary management abilities.</li><li>Comfortable speaking with high-net-worth and professional clients.</li><li>Ability to build rapport quickly and professionally.</li><li>Experience using CRM systems is advantageous.</li><li>Self-motivated with strong attention to detail.</li><li>Ability to travel internationally when required for company events, exhibitions, and business activities.</li></ul>What We Offer<ul><li>Competitive salary plus performance-based incentives.</li><li>Warm inbound leads and investor enquiries.</li><li>Ongoing training and professional development.</li><li>Clear career progression opportunities within a rapidly growing international organisation.</li><li>Opportunity to progress into senior sales and investment advisory positions.</li><li>Professional, supportive, and high-performance working environment.</li><li>Modern office environment in Jumeirah Lakes Towers, Dubai.</li><li>Exposure to UK and international property investment markets.</li></ul>Why Join Baron &amp; Cabot?Baron &amp; Cabot continues to expand globally, creating significant opportunities for ambitious individuals seeking long-term career growth. Successful team members will have the opportunity to develop within an international business operating across multiple markets and investment sectors.If you are organised, driven, and enjoy speaking with clients while helping facilitate high-value investment opportunities, we would love to hear from you.Pay: Up to AED5,000.00 per monthWork Location: In person

Investment Coordinator / Appointment Setter

Stanan Management Corp.

Job Overview The Social Services Coordinator is vital in overseeing and improving the organization's social service programs. The Social Service Coordinator manages and coordinates social services for individuals and groups requiring assistance. This includes needs assessments, service plan development, and connecting clients with appropriate resources and support. The goal is to enhance client well-being by addressing social, emotional, and financial challenges, ensuring access to necessary services and support.Duties<ul><li>Conduct client assessments to determine their needs and eligibility for services</li><li>Develop and implement individualized service plans</li><li>Coordinate and monitor the delivery of social services to clients</li><li>Advocate for clients' rights and access to resources</li><li>Collaborate with community organizations, healthcare providers, and other service agencies</li><li>Maintain accurate and up-to-date client records and documentation</li><li>Conduct follow-up visits and reassessments to ensure client needs are being met</li><li>Provide crisis intervention and support during emergencies</li><li>Organize and facilitate support groups and workshops</li><li>Assist clients with applications for public assistance programs and benefits</li><li>Participate in staff meetings, training, and professional development opportunities</li><li>Educate clients and their families about available resources and services</li><li>Prepare reports and maintain documentation for funding and compliance purposes</li></ul>Skills<ul><li>Experience in Social work or a similar role</li><li>Knowledge of state and federal social service programs and regulations</li><li>Experience in case management and client advocacy</li><li>Ability to work with diverse populations</li><li>Familiarity with community resources and service providers</li><li>Experience with data management and reporting software</li><li>Certification in social work or a related field</li><li>Strong organizational and time management skills</li><li>Ability to handle confidential information with discretion</li><li>Excellent problem-solving and critical thinking abilities</li><li>Proficiency in Microsoft Office and other standard office software</li><li>Strong written and verbal communication skills</li><li>Ability to work independently and as part of a team</li><li>Empathy and a strong commitment to helping others</li><li>Knowledge of community resources and social service programs</li><li>Ability to travel within the community as needed</li></ul>Job Type: Full-timePay: From $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Medford, NY 11763 (Required)</li></ul>Work Location: In person

Social Services Coordinator

Falcon Kitchens

Company Overview Falcon Kitchens LLC is a leading supplier of commercial kitchen equipment across the UAE. We specialize in providing innovative, high-quality solutions to restaurants, hotels, caf&eacute;s, bakeries, and catering businesses. To support our growing operations, we are looking for a detail-oriented and proactive Sales Coordinator to join our dynamic team.Position: Sales CoordinatorLocation: [Sharjah, UAE] Employment Type: Full-TimeKey Responsibilities<ul><li>Assist the sales team in preparing quotations, proposals, and contracts.</li><li>Coordinate with clients to follow up on inquiries, quotations, and orders.</li><li>Handle documentation related to sales orders, invoices, and delivery notes.</li><li>Maintain and update customer databases and sales records in CRM/ERP systems.</li><li>Communicate with internal departments (procurement, logistics, and accounts) to ensure timely processing of orders.</li><li>Support in preparing sales reports, forecasts, and presentations for management.</li><li>Respond to client queries via phone, email, or in-person with professionalism.</li><li>Provide administrative support to the sales team and ensure smooth workflow.</li><li>Assist in organizing sales campaigns, exhibitions, and promotional events.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience as a Sales Coordinator, Sales Support, or Administrative role (preferably in kitchen equipment, hospitality, or related industries).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM/ERP software.</li><li>Ability to multitask, prioritize, and meet deadlines.</li><li>Detail-oriented with excellent organizational skills.</li><li>Team player with a proactive and customer-focused approach</li><li>Freshers can apply</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a leading company in the commercial kitchen equipment sector.</li><li>Supportive and professional work environment.</li><li>Training and development opportunities.</li></ul>Job Type: Full-timePay: AED1,200.00 - AED1,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Sales Coordinator (Male Only)

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