client support executive

RAVON PVT LIMITED

Administrative &amp; Client Support ExecutiveLocation: Bahria Civic Centre, Phase 4Job Type: Full-Time, OnsiteRole OverviewWe are looking for a highly organized and efficient onsite Virtual Assistant to support our team and clients in managing administrative tasks, coordinating schedules, and assisting with various projects. The ideal candidate will be detail-oriented, tech-savvy, and capable of handling multiple responsibilities while maintaining a high level of professionalism and communication.Key Responsibilities:Handle incoming and outgoing phone calls, emails, and messagesManage and update client databases, CRM systems, and spreadsheetsProvide customer service and support to clientsAssist with social media management and content creationPrepare and send marketing materials, such as email campaigns and newslettersConduct research and data entry tasks as neededAssist with transaction coordination and communication with clients, agents, and other stakeholdersManage and schedule appointments, meetings, and eventsPerform other administrative tasks as neededAssist with lead generation and follow-upHelp manage and respond to online reviewsAssist with creating and editing real estate marketing materialsHelp with data entry and management of real estate listingsRequirements:Proven experience as a Virtual Assistant or in an administrative support role.Strong organizational and multitasking skills with the ability to manage multiple projects at once.Excellent written and verbal communication skills.High proficiency in office software tools (Microsoft Office Suite, Google Suite, etc.) and project management tools (Asana, Trello, Monday.com).Familiarity with virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) and communication tools (Slack, Email).Tech-savvy with the ability to troubleshoot basic issues related to online tools.Strong attention to detail and ability to work independently with minimal supervision.Ability to adapt to changing tasks and handle urgent requests efficiently.Preferred Tools &amp; Platforms:Project Management: Asana, Trello, Monday.comOffice Suite: Microsoft Office Suite, Google SuiteCommunication Tools: Zoom, Microsoft Teams, SlackContent Management: Google Docs, Microsoft WordTime Management Tools: Toggl, ClockifyJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>How comfortable are you speaking in English on calls? Have you ever handled international clients before?</li><li>How many years of experience do you have as a Virtual assistance ?</li><li>What is Your current salary ?</li></ul>What is your expected salary ?<ul><li>Are you willing to commute to the office location in Bahria Town Phase 4 Islamabad ?</li></ul>Work Location: In person

Administrative & Client Support Executive

uPay Payment Services LLC

Job Description:Job Title: Client Relationship Executive Location: Al Barsha 1, Dubai Reporting to: Client Relationship Manager Salary: 3,000 AED to 4,000 AED per month Working Hours: 9:00 AM &ndash; 6:00 PM, 5 days a week Position: Full TimeAs a Client Relationship Executive, you will be responsible for supporting existing clients, assisting with the onboarding of new clients, and ensuring all client queries are addressed within the expected response times. You will play a key role in managing client documentation, contract updates, and maintaining strong coordination with internal teams, including Finance and IT.Key Responsibilities:&middot; Provide email and chat support to B2B clients, addressing their queries and redirecting new clients to the appropriate channels.&middot; Assist with onboarding new clients, including KYB (Know Your Business) procedures, documentation management, and handling licenses.&middot; Collecting client documents based on the KYB checklist and ensuring all required documentation is complete&middot; Manage and update contracts, including modifying information in predefined templates and assisting with contract creation and management.&middot; Track and monitor client queries to ensure they are addressed within the average handling time and follow up on outstanding queries to ensure timely resolution.&middot; Manage basic issues related to integration and collaborate with relevant teams for solutions.&middot; Work closely with Finance and IT departments to ensure smooth operations and accurate client data management.Required Skills &amp; Qualifications:&middot; Minimum of 1 year of experience in a similar role, preferably in accounts or client support.&middot; Strong written and verbal communication skills.&middot; Excellent organizational skills with the ability to manage multiple tasks and priorities.&middot; Experience in managing contracts and client documentation.&middot; Ability to resolve client queries efficiently and professionally.&middot; Proficiency in Microsoft Office Suite, basic CRM systems, and knowledge of tools like Zendesk, Freshdesk, or similar platforms.&middot; A proactive and problem-solving attitude with strong attention to detail.Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you able to join immediately?</li></ul>Experience:<ul><li>Client Relationship Executive: 1 year (Required)</li></ul>

Client Relationship Executive

Telemarketing

The Customer Service Representative (CSR) is responsible for handling customer inquiries, resolving complaints, and providing accurate information about products and services. The role requires excellent communication skills, problem-solving ability, and a customer-focused mindset to ensure high levels of customer satisfaction.Position: Call Center Executive &mdash; Client Support Role (No Sales Targets)Job Responsibilities:<ul><li>Handle inbound and outbound client calls in a professional manner</li><li>Provide accurate information and resolve client queries</li><li>Deliver high-quality customer support and service</li><li>Maintain proper call records and follow-up notes</li><li>Coordinate with internal teams when needed</li><li>Ensure a positive client experience on every interaction</li></ul>Why Join Us:<ul><li>No sales targets or pressure</li><li>Client support focused position</li><li>Fixed salary plus uncapped commissions</li><li>Daily and weekly performance incentives</li><li>Positive and collaborative work culture</li><li>Training and skill development programs</li><li>Career growth opportunities</li><li>Flexible working options</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Customer Service Executive – No Sales, Full Support Role

B2B Merx

<div>
 
 
 📍 Location: Kuwait
 
 
 
 
 🎓 Level: 1&ndash;2 Years Experience
 
 
 
 
 
 
 About B2BMerx
 
 
 
 B2BMerx is a leading B2B business solutions enabler in Kuwait, providing integrated software and hardware solutions including POS systems, ERP, kiosks, digital signage, payment solutions, and enterprise mobility devices. We proudly partner with Samsung, Sunmi, and Motorola to deliver high-quality business technology solutions across multiple industries.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a Junior Sales Executive to support our
 
 
 Customer Success operations
 
 
 by serving as a local representative for our global technology partners and B2BMerx systems, ensuring effective communication and support for our customers in Kuwait.
 
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 Follow up with clients after onboarding to ensure successful system usage
 
 </li>
 <li>
 
 Support customers in using POS / ERP systems effectively
 
 </li>
 <li>
 
 Represent international technology providers and B2BMerx systems locally
 
 </li>
 <li>
 
 Maintain client communication and ensure customer satisfaction
 
 </li>
 <li>
 
 Contact and follow up with existing and potential clients
 
 </li>
 <li>
 
 Coordinate between clients and technical teams
 
 </li>
 <li>
 
 Assist in client onboarding and system setup follow-up
 
 </li>
 <li>
 
 Handle client inquiries and basic support requests
 
 </li>
 <li>
 
 Maintain client data and prepare reports
 
 </li>
 <li>
 
 Prepare basic quotations and follow up on proposals
 
 </li>
 <li>
 
 Meet clients in showroom when needed
 
 </li>
 <li>
 
 Communicate with clients via phone and attend occasional field visits
 
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 
 Proficient in Microsoft Office, with strong expertise in Excel (essential)
 
 </li>
 <li>
 
 Fluent in Arabic
 
 </li>
 <li>
 
 Good English communication skills
 
 </li>
 <li>
 
 Good communication skills over phone and in-person
 
 </li>
 <li>
 
 Organized and able to follow up with multiple clients
 
 </li>
 <li>
 
 Basic understanding of business systems is a plus
 
 </li>
 </ul>
 
 
 
 
 Preferred Background
 
 <ul>
 <li>
 
 Degree in Business, MIS, IT, or related field
 
 </li>
 <li>
 
 1&ndash;2 years of experience in sales, support, or customer service
 
 </li>
 </ul>
 
 
 
</div>

Junior Sales Executive – Customer Success Support

WovV Technologies

Company Name: Nexus Mall (Hyderabad) Technical Onsite Support Executive Job DescriptionJob DescriptionOnsite support executive role is not a core technical job/you will not be exposed to any coding or language related work. This is basically a client facing support role where you will be handling primary queries from mall team and from the stores inside the shopping mall. This is not a field job, you will be given a workstation/seat inside the mall office along with access to a laptop or desktop computer.WovVTech provides Automated Daily Sales Reporting Software that empowers mall team to access automated sales data from all tenants. By leveraging smarter analytics and Accurate Sales Data Reporting, concessionaires can maximize revenue and achieve a better ROI. Our ADSR software captures comprehensive sales data, including billing and revenue information.With its built-in advanced analytics reports, users can benchmark performances, analyze sales trends, compare data across multiple locations, and gain valuable insights. WovVRA portal provides convenient access to multiple locations through a single login, ensuring control through user- and role-based access and authorization. WovVRA is your trusted partner for streamlining sales reporting and optimizing revenue generation.Responsibilities: &middot; Installation of our software in all tenants present in the mall after checking the basic installation checklist&middot; Ensure the data flow happens for all installed stores every day; If there is an issue in dataflow, you will have to troubleshoot the issue and fix it; If the issue is from tenant/brand side, escalate the case accordingly to get it fixed by the respective stakeholder&middot; Collection of BWR reports from these stores on monthly basis (during 1st week) for doing the audit reconciliation task; You will have to completely learn the audit process within the first 3 months after joining. For conducting the audit, excel knowledge is a must. (Check if you possess this skill to enroll yourself for this position)&middot; Maintain good rapport with the mall team and be proactive in your communication to them with regard to the ongoing issues; You will be our representative in the mall and the first level contact for mall team; They will reach out to you for all issues/queries related to WovVTech&middot; You will be supported by a backend team member and a technical team who will provide support for complex issues&middot; We expect you to be neatly dressed with formals and shoes on all working days and well-groomed appearance&middot; Your work days are from Monday to Saturday and Sunday is your weekly off (The weekly off can be swapped to a weekday in future as per business requirement)&middot; Shift starts at 10am and ends by 7pm; Please ensure to follow the timings and also sign in the attendance register in mall office/biometric attendance login without failTraining:&middot; Our senior resource will provide you hands on experience on all necessary topics and tasks for 7-10 days time and will also observe how you are able to perform these tasks post trainingo You can continue to seek help from him and from other seniors till you are in the learning curveJob Type: Full-timePay: ₹14,000.00 - ₹15,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Technical Support Executive

Watchyourhealth.com India Private Limited

Customer Support Executive Lower ParelWe are looking for a proactive and detail-oriented Customer Support Executive to join our team. The ideal candidate will have strong communication skills, proficiency in Microsoft Excel, and the ability to manage customer queries efficiently. The candidate will also help resolve issues related to policies, technical errors, health insurance, and diagnosis concerns.Key Responsibilities:Customer Support &amp; Issue Resolution:Guide customers on understanding, updating, and adding insurance policies.Resolve queries related to policies, health insurance, medications, and reimbursements.Identify and analyze technical issues; coordinate with relevant departments for resolution.Handle diagnosis-related concerns, such as doctor availability and location mismatches.Provide timely and professional support via calls, emails, and in-person interactions.Support management in decision-making through accurate data insights.Requirements:Bachelor&rsquo;s degree in any field.0&ndash;3 years of experience in customer service, preferably in healthcare or insurance.Proficient in Microsoft Excel and Outlook.Excellent verbal and written communication skills.Strong attention to detail and a problem-solving mindset.Ability to multitask and manage priorities effectively.Pay: ₹20,000.00 - ₹22,000.00 per monthContact Information :Job Type: Full-timePay: ₹22,000.00 - ₹25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Cusomer Service executive-Insurance

Spacetech Developers Private Limited

About spacesbyU:SpacesbyU (a brand owned by Spacetech Developers Pvt Ltd)is a fast-growing direct-to-consumer (D2C) modular furniture brand committed to redefining how modern India lives and organizes its spaces. We specialize in smart, stylish, and functional furniture solutions&mdash;from TV units and bookshelves to study tables and shoe racks&mdash;that bring both design elegance and everyday practicality to urban homes.What sets us apart is our fully in-house manufacturing setup, allowing us to maintain strict quality control, fast turnaround times, and design flexibility to meet customer needs. At SpacesbyU, we combine craftsmanship with customer-centric innovation to create furniture that not only looks good but works even better.We&rsquo;re more than just a furniture company&mdash;we&rsquo;re a team of passionate designers, makers, and problem-solvers working together to elevate home experiences. If you're someone who values creativity, ownership, and customer delight, you'll thrive with us.Job Description:We are looking for an energetic and experienced Customer Support Executive to join our growing team at SpacesbyU. As the first point of contact for our customers, you will play a key role in delivering a seamless and satisfying post-purchase experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and a strong customer-first mindset to represent our brand with empathy and professionalism.1. Customer Interaction &amp; Communication<ul><li>Handle inbound and outbound calls of customers via phone, email, WhatsApp, and chat.</li><li>Communicate clearly, professionally, and empathetically, maintaining a positive tone.</li><li>Understand customer concerns with patience and respond with appropriate solutions.</li><li>Exhibit excellent written and verbal communication skills.</li></ul>2. Issue Resolution &amp; Follow-Up<ul><li>Analyze customer problems and provide effective resolutions in a timely manner.</li><li>Coordinate with internal teams (logistics, production, installation) and external partners to resolve issues.</li><li>Take ownership of escalations and ensure proper closure.</li><li>Track open cases and proactively follow up until resolution is achieved.</li></ul>3. Operational Coordination<ul><li>Monitor and update customers on order status, dispatch, delivery, and installation timelines.</li><li>Maintain accurate logs of interactions and resolutions using CRM tools and Excel trackers.</li><li>Prepare summaries or reports for internal review of customer issues and patterns.</li><li>Ensure internal documentation (FAQs, templates) stays updated based on customer feedback.</li></ul>4. Pre &amp; Post-Sales Support<ul><li>Assist and guide customers with product details, order placement, and customization queries.</li><li>Support returns, replacements, and refunds with clarity on policies and procedures.</li><li>Clarify invoices, warranty, or installation-related queries promptly.</li><li>Enhance overall customer experience by delivering timely and accurate information.</li></ul>5. Product &amp; Team Coordination<ul><li>Assist management by relaying recurring customer feedback regarding product quality, features, or usage.</li><li>Coordinate with product and design teams to stay updated on changes, launches, and availability.</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum 1-2 years of experience in customer support or service roles.</li><li>Excellent written and verbal communication skills in English and Hindi.</li><li>Strong proficiency in Microsoft Excel and Word for maintaining records and reporting including CRM tools &amp; email platforms.</li><li>Patience, empathy, and a customer-first attitude when handling queries and concerns.</li><li>Proven problem-solving abilities to manage escalations and deliver effective resolutions.</li><li>Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹22,000.00 per monthBenefits:<ul><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul>Work Location: In person

Customer Support Executive

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