client support manager

Slick Rock Tanning & Spa

<div><p>Slick Rock is a fast-growing sun, spray, and spa company with locations across Spokane, North Idaho, and Boise. We deliver exceptional client experiences through modern wellness services, consistent standards, and a culture built on accountability and growth.</p><p>
Our core values: <b>transparent, inspirational, aligned, accountable, results-oriented, and disciplined.</b></p><p><b><br>
Location:</b> In-office (Post Falls, ID)<br>
<b>Hours:</b> Monday&ndash;Friday, 7:30am&ndash;4:30pm<br>
<b>Team:</b> 4 remote agents (Philippines)<br>
<b>Compensation:</b></p><ul><li>
$21&ndash;$25/hr base</li><li>
10% incentive opportunity (quarterly)</li><li>
Uncapped commission for past-due collections + client reactivations</li><li>
Total earning potential: $50,000&ndash;$65,000+ annually</li></ul><h1 class="jobSectionHeader"><b>
About the Role</b></h1><p>
We&rsquo;re looking for a high-energy Client Support Manager to lead our remote Support Specialists and elevate the experience of every client who contacts Slick Rock. This role requires strong <b>call center leadership</b>, <b>remote team management</b>, <b>sales conversion skills</b>, and the ability to motivate and coach teams in both the U.S. and the Philippines.</p><p>
Your mission: Deliver exceptional service, drive revenue through outbound calling and re-engagement campaigns, hold the remote team accountable, and ensure every client interaction reflects Slick Rock&rsquo;s standards.</p><h1 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h1><ul><li>
Lead, coach, and develop a team of remote Support Specialists</li><li>
Review calls, emails, and chats for quality and accuracy</li><li>
Analyze KPIs (conversion, CSAT, handle time, retention) and improve performance</li><li>
Drive outbound sales + reactivation campaigns to re-engage inactive clients</li><li>
Handle escalated client concerns with confidence and strong de-escalation</li><li>
Strengthen communication between the support team and spa locations</li><li>
Manage scheduling and coverage across all business hours</li><li>
Improve scripts, SOPs, and training materials</li><li>
Ensure CRM/POS accuracy and data integrity</li></ul><h1 class="jobSectionHeader"><b>
What You Bring</b></h1><ul><li>
2+ years call center or client support management (REQUIRED)</li><li>
1+ year managing <b>remote teams</b>, including PH-based teams (REQUIRED)</li><li>
Strong sales experience (phone-based preferred)</li><li>
Excellent de-escalation, retention, and client recovery skills</li><li>
Experience reviewing agent performance + coaching to KPI results</li><li>
Tech-comfortable (CRM, POS, Google Workspace, communication tools)</li><li>
High integrity, strong follow-through, and excellent communication</li></ul><h1 class="jobSectionHeader"><b>
Benefits &amp; Perks</b></h1><ul><li>
Performance bonuses + uncapped commissions</li><li>
PTO + health insurance</li><li>
401(k) with 3.5% company match</li><li>
Free membership + employee discounts</li><li>
Leadership development + training opportunities</li></ul></div>

Client Support Manager

Bonito MS

<p>Job Opportunity: IT Support Manager</p><p><b>Location:</b> Al Rayyan, Qatar<br/><b>Company:</b> Bonito MS</p><p>About Us</p><p>Bonito MS is a growing enterprise specializing in business solutions, digital services, and IT innovation. With a strong presence in Al Rayyan, we are committed to delivering reliable technology support and ensuring seamless operations for our clients. As we expand, we are seeking a skilled <b>IT Support Manager</b> to lead our support division and strengthen our IT backbone.</p><p>Role Overview</p><p>We are looking for an <b>IT Support Manager</b> to oversee and manage our IT support team. This role requires a professional with expertise in IT operations, customer service, and systems management. You will be responsible for ensuring timely resolution of technical issues, enhancing client satisfaction, and driving continuous improvement in IT support processes.</p><p>Key Responsibilities</p><ul><li>Lead and manage the IT support team to deliver high-quality service.</li><li>Develop and implement support strategies, policies, and procedures.</li><li>Oversee troubleshooting, incident management, and escalation processes.</li><li>Collaborate with IT and business teams to resolve complex technical issues.</li><li>Monitor KPIs, service levels, and customer satisfaction metrics.</li><li>Provide training, mentorship, and performance management for support staff.</li><li>Ensure compliance with cybersecurity standards and company policies.</li><li>Represent Bonito MS in client meetings and industry forums.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>7+ years of IT support experience, with at least 3 years in a leadership role.</li><li>Strong knowledge of enterprise IT systems, networks, and cloud platforms.</li><li>Proven track record of managing IT support operations successfully.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, client-focused environment.</li></ul><p>Why Join Us?</p><ul><li>Lead IT support operations at one of Qatar&rsquo;s premier business solution providers.</li><li>Play a key role in shaping Bonito MS&rsquo;s customer experience.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and innovative work culture.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to QAR20,000.00 per month</p><p>Work Location: In person</p>

IT Support Manager

CliniSys

<div><p>Manager, Client Experience Operations (Support)-Office Based</p><p></p><p><b>
Position Summary</b></p><p>
The Manager, Client Experience Operations (Support) leads the operational performance and continuous improvement of the Client Experience Support function. This role is accountable for establishing consistent performance management mechanisms (metrics, dashboards, operating rhythms), driving root-cause resolution across recurring client issues, and improving service quality through scalable processes and cross-functional partnership. The Manager focuses the team on proactive problem solving and systematic improvement&mdash;not simply transactional issue handling&mdash;while ensuring strong client outcomes and a consistent support experience. This position supports the transition from current-state support delivery to a future-state operating model designed for scale, consistency, and improved client outcomes.</p><p><b>
Clinisys&rsquo; AI Philosophy</b></p><p>
Building an AI first organization is central to Clinisys&rsquo; purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier, safer communities. Operating across more than 30 countries, Clinisys expects all colleagues&mdash;regardless of role or function&mdash;to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. Every team member must help drive an AI first sense of purpose and urgency.</p><p><b>
Essential Functions</b></p><p><b>
Operational Performance &amp; Governance</b></p><ul><li>Own and maintain the support operating rhythm (daily/weekly/monthly reviews), ensuring reliable visibility into performance, productivity, backlog, and service quality.</li><li>Define, monitor, and continuously improve service performance metrics for the Client Support organization, including quality indicators, throughput, timeliness, and client feedback trends.</li><li>Produce and present routine performance reporting and actionable insights for leadership stakeholders, translating trends into prioritized operational actions.</li></ul><p><b>
Continuous Improvement &amp; Root-Cause Resolution</b></p><ul><li>Leverage automation and AI‑enabled tools (such as analytics, knowledge management, and service workflow optimization) to improve operational efficiency, reduce recurring support demand, and enhance the client experience.</li><li>Lead structured analysis of recurring client concerns and support demand drivers, identifying root causes and implementing durable solutions through process change, knowledge improvements, and cross-team alignment.</li><li>Drive continuous service improvement initiatives based on quality metrics and customer feedback, including service request management, trend analysis, and operational corrective actions.</li><li>Recommend and influence changes to products, processes, and services that improve the client experience; partner with peers and cross-functional stakeholders to refine and implement improvements.</li><li>Partner with Product, Engineering, and other teams to reduce avoidable support demand through defect reduction, usability improvements, and proactive enablement.</li></ul><p><b>
Resource Planning &amp; Service Delivery</b></p><ul><li>Plan and allocate resources to ensure appropriate coverage and responsiveness to client needs, including management of backlog, peak demand periods, and priority client issues.</li><li>Maintain a consistent approach to escalation, service recovery, and communication during high-impact client issues.</li><li>Provide leadership oversight for critical incidents as needed; rotational on-call participation may be required in a 24/7 environment.</li></ul><p><b>
Cross-Functional Partnership &amp; Stakeholder Support</b></p><ul><li>Build and maintain strong business partnerships with internal departments to improve end-to-end client outcomes (e.g., Product, Engineering, Client Success, Professional Services, Sales).</li><li>Support the broader organization by enabling reference-able clients where appropriate, providing client information, and responding to internal inquiries with professionalism and appropriate discretion.</li></ul><p><b>
People Leadership &amp; Talent Development</b></p><ul><li>Lead and develop a team of client support professionals through coaching, mentoring, and consistent performance expectations aligned to standard processes and client-focused outcomes.</li><li>Promote a culture of accountability, learning, and operational excellence through consistent execution and continuous improvement.</li></ul><p><b>
Other</b></p><ul><li>Perform other duties and responsibilities as assigned.</li></ul><p><b>
Skills Needed to Be Successful</b></p><ul><li>Comfort using data, automation, and emerging AI‑enabled tools to inform decisions, surface insights, and improve operational outcomes.</li><li></li><li>Strong analytical and problem-solving capability with a continuous improvement mindset and solution orientation.</li><li>Ability to interpret trends, identify root causes, and translate data into practical operational improvements.</li><li>Strong organizational and communication skills, including the ability to influence cross-functional partners and align stakeholders.</li></ul><p><b>
Required Experience &amp; Education</b></p><ul><li>BA/BS Degree in Technology, Medical field, a related discipline, or equivalent relevant experience.</li><li>5&ndash;7 years of experience in a product support, client support, or service delivery environment.</li><li>Demonstrated experience leading cross-functional operational improvements, building business partnerships, and driving measurable improvements in client experience and service performance.</li><li>3 years of supervisory/people leadership experience.</li></ul><p><b>
Preferred Experience &amp; Education</b></p><ul><li>Familiarity with software development lifecycles and technical support processes.</li><li>Exposure to the Healthcare and/or IT industry.</li><li>Experience with support tooling and analytics (e.g., ticketing systems, knowledge management, dashboards).</li></ul><p><b>
Supervisory Responsibilities</b></p><p>
Team size and structure may vary based on business needs.</p><p><b>
Benefits &amp; Compensation</b></p><p>
Our benefits are designed to support employees at work and in life, including health and wellness benefits, 401(k), stock incentive programs, paid time off, parental leave, and tuition assistance (eligibility may vary by employment status and location).</p><p>
The starting pay range for a candidate selected for this position is generally within the range of $101,600 to $134,300 in annual base salary. Actual compensation will be based on factors such as work location, qualifications, and experience.</p><p><b>
Physical Requirements</b></p><ul><li>Work is performed remotely or in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds with assistance as part of office routine</li><li>30% Travel may be required</li><li>Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours</li><li>Exposure to hazardous materials or various weather conditions</li><li>Travel to client sites that can pose risk associated with healthcare organization</li><li>May be required to follow customer location health and safety requirements</li></ul><p><b>
Clinisys&rsquo; Commitment to Equal Opportunity</b></p><p>
Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.</p><p><b>
General Guidance</b></p><p>
This job description is intended to describe the general nature and level of work performed. It does not restrict the Company from changing, reassigning, expanding or reducing the scope of responsibilities at any time.</p></div>

Manager, Client Experience Operations

Inmar

<div>As a member of the Healthcare Solutions team and under the supervision of a manager, an Account Manager is responsible for servicing and supporting Inmar's healthcare clients who use proprietary solutions such as RASMAS, RXTransparent, and MedEx TraySafe.<br>
<br>
The MedEx TraySafe solution is a comprehensive management system for hospital pharmacies addressing medication tray, cart, and delivery issues including delays, missing items, and diversion prevention. This role requires not only client relationship management but also technical expertise in Linux/Ubuntu environments, TraySafe kiosk/mobile system support, and troubleshooting hardware/software integrations.<br>
<br>
An Account Manager must understand the underlying technology (servers, kiosks, cameras, Zebra printers, CUPS, and networking) to provide effective support. They collaborate across teams (Sales, Development, Engineering, Strategy) to grow the business, ensure high adoption rates, and resolve technical issues through troubleshooting, remote support, and client training.<h1 class="jobSectionHeader"><b>
Primary Accountabilities:
</b></h1><h2 class="jobSectionHeader"><b>Account Management &amp; Client Support</b></h2><ul><li><p>
Establish, develop, and maintain strong relationships with designated clients.</p></li><li><p>
Provide Level 1 client support (Phone/Email); escalate technical issues to Sr. Account Manager/Engineering as needed.</p></li><li><p>
Facilitate Health Checks (business reviews) annually with clients to ensure adoption and identify areas for improvement.</p></li><li><p>
Document all client engagements in Salesforce CRM.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Client Onboarding:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Facilitate the onboarding process of new clients within 90 days.</b></h2></li><li><p>
Configure TraySafe mobile and kiosk devices, including iPad/iPhone MedEx app setup.</p></li><li><p>
Provide remote webinar and on-site trainings for end users, technicians, and admins.</p></li><li><p>
Assist with network and device setup (static/DHCP IPs, CUPS printer setup, SSL, Ubuntu YAML networking configs).</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Technical &amp; Systems Support:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Troubleshoot</b><b> </b><b>Linux/Ubuntu-based TraySafe kiosks and servers, including:</b></h2><ul><li><p>
Network configurations (/etc/netplan, /etc/network/interfaces).</p></li><li><p>
CUPS printer configuration</p></li><li><p>
Zebra printer setup and calibration.</p></li><li><p>
Camera calibration, focus, replacement, and USB hub reconfiguration.</p></li></ul></li></ul><p></p><ul><li><p>
Perform soft coding/system file edits (YAML configs, host files, motherboard files, docker configs).</p></li><li><p>
Collaborate with engineering &ldquo;sweeper&rdquo; teams for escalated troubleshooting.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Healthcare Solutions Program Support:</b></h2><ul><li><p>
Perform UAT testing for software releases and hardware rollouts.</p></li><li><p>
Communicate feature requests to Product Owners.</p></li><li><p>
Support medication formulary and NDC setup in TraySafe.</p></li><li><p>
Assist with tray configuration, cart/location tracking, and expiration monitoring.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Administrative &amp; Reporting:</b></h2><ul><li><p>
Prioritize and manage multiple support tasks within defined SLAs.</p></li><li><p>
Run and schedule reports (e.g., tray expirations, recalls).</p></li><li><p>
Maintain accurate technical records for system configurations and troubleshooting.</p></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications:</b></h2><ul><li><p>
Associate&rsquo;s degree (Bachelor&rsquo;s preferred) OR equivalent combination of training/experience.</p></li><li><p>
3&ndash;5 years of work experience in hospital pharmacy, SaaS technical support, or healthcare IT.</p></li><li><p>
Linux/Ubuntu administration experience (config files, terminal commands, docker management).</p></li><li><p>
Proficiency in network troubleshooting (static/DHCP, DNS, SSL certificates, VLANs).</p></li><li><p>
Experience with Zebra printers, CUPS, and healthcare device integration.</p></li><li><p>
Intermediate-level proficiency with Microsoft Office, Google Suite, Adobe.</p></li><li><p>
Familiarity with Salesforce CRM.</p></li><li><p>
Ability to translate technical concepts into non-technical language for clients.</p></li></ul><p></p><p><b>
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.</b></p><p><b>
Eligible associates have access to:</b></p><ul><li><p><b>
Medical, Dental, and Vision insurance</b></p></li><li><p><b>
Basic and Supplemental Life Insurance options</b></p></li><li><p><b>
401(k) retirement plans with company match</b></p></li><li><p><b>
Health Spending Accounts (HSA/FSA)</b></p></li></ul><p><b>
We also offer:</b></p><ul><li><p><b>
Flexible time off and 11 paid holidays</b></p></li><li><p><b>
Family-building benefits, including Maternity, Adoption, and Parental Leave</b></p></li><li><p><b>
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning</b></p></li><li><p><b>
Wellness and Mental Health counseling services</b></p></li><li><p><b>
Concierge and work/life support resources</b></p></li><li><p><b>
Adoption Assistance Reimbursement</b></p></li><li><p><b>
Perks and discount programs</b></p></li></ul><p><b>
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.</b></p><p></p><p>
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
</p>58,762.13 - 97,936.88 USD Annual<p></p><p>
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.</p><p>
Depending on the job level and role, it may include:</p><ul><li><p>
Annual discretionary bonuses through our Core Company Performance Bonus Plan</p></li><li><p>
Equity grants, sign-on bonuses, and other tailored incentive opportunities</p></li><li><p>
Additional discretionary compensation, such as:</p><ul><li><p>
Growing Revenue Incentives</p></li><li><p>
Corporate or VIP Bonuses</p></li><li><p>
Deferred compensation opportunities</p></li></ul></li></ul><p>
The actual annualized salary offered at the time of hire will be communicated in the candidate&rsquo;s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.</p><p></p><p>
We are an Equal Opportunity Employer, including disability/vets.</p><p></p><p><b>
Recruitment Fraud Notice:</b> Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.</p><p></p><p>
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.</p></div>

Client Account Representative

Bethel School District

<div></div><div><ul><div><div>JobID: 14072</div></div><br>
<p></p><div><div><b>
Position Type:</b><br>
 Administration/Manager<br>
</div><div><b>
Date Posted:</b><br>
 4/13/2026<br>
</div><div><b>
Location:</b><br>
 BETHEL SUPPORT ANNEX (BSA)<br>
</div><div><b>
Closing Date:
</b><br>
 04/27/2026</div><div><br>
GENERAL SUMMARY</div><div><br>
The Manager of Client Support Services provides leadership for client resource management in the district and is responsible for developing, communicating and monitoring services, resources, policies and procedures to ensure that all client devices are secure, accessible and reliable. The Manager of Client Support Services will develop, design and implement client support solutions that utilize existing resources to deliver appropriate and necessary technology access.</div><div></div><div><br>
ESSENTIAL FUNCTIONS<br>
 1. Oversee assigned operations to achieve goals and objectives within budgeted funds and personnel; plan and organize project schedules, goals and objectives; direct changes in priorities, schedules and staff to assure work is completed in a timely and efficient manner with a commitment to customer service.</div><div>
 2. Provide planning, leadership and direction for assigned staff. Set work priorities, train, motivate and evaluate the work of assigned staff. Evaluate workload, assignments, professional development needs and progress toward goals. Facilitate resolution of complex interpersonal issues among staff.</div><div>
 3. Design, implement and drive continuous improvement of the technical support program, ensuring cohesive service desk operations and field support that meet organizational technology needs.</div><div>
 4. Partner with cross-functional teams to support the design, implementation and maintenance of enterprise Mobile Device Management (MDM) and Mobile Application Management (MAM) infrastructure systems.</div><div>
 5. Recommend appropriate computing devices, AV equipment, hardware, software and technology components that align with and support the district's full range of technology support functions, including infrastructure, networking, systems administration and end-user service delivery.</div><div>
6. Provide timely response and oversight for technical support issues, including MDM, mobile apps, mobile devices, AV equipment and other hardware/software challenges, ensuring successful resolution.</div><div>
7. Assist with department service and connectivity troubleshooting including communication to stakeholders related to issues with e-mail phones, applications, hardware and related services.</div><div>
 8. Assist with the mobile Device Enrollment Program (DEP) or related areas.</div><div>
 9. Train district technical staff in the operation of Help Desk systems and equipment and basic troubleshooting.</div><div>
10. Recommend and implement policies, procedures, and standards for the efficient and effective operation of the district's technology support systems.</div><div>
11. Cultivate vendor partnerships to ensure efficient use of resources and recommend technologies or services that improve operational effectiveness.</div><div>
12. Communicate effectively with department staff, district staff, vendors and others to contribute to a positive and collaborative decision-making environment.</div><div>
13. Prepare trouble logs and other documentation as required, such as MDM design, configurations and related items necessary for efficient assessment and improvements.</div><div>
14. Supervise assigned AV/Computer/Telecommunication Technician personnel.</div><div>
15. Maintain current knowledge of trends, development and products related to networking, MDM solutions and mobile devices.</div><div>
16. Prepare, manage and assist with Technology projects in coordination with department and district staff.</div><div>
17. Prepare routine reports and present department performance utilizing system data reports, observations, expenditures and departmental input. Monitor metrics and present efficiencies, improvements and changes to department staff.</div><div>
18. Perform related duties consistent with the scope and intent of the position.</div><div></div><div><br>
REPORTING RELATIONSHIPS<br>
<br>
Reports to the Chief Technology Officer or Designee.</div><div></div><div><br>
MENTAL DEMANDS</div><div>
Required to meet inflexible deadlines; requires visible concentration; periodically exposed to visual display terminal for prolonged periods; occasionally required to deal with distraught, demanding, and frustrated people; occasionally required to be accessible during off-hours or return to work on emergencies.</div><div></div><div><br>
MINIMUM QUALIFICATIONS<br>
<br>
Education and Experience</div><br>
<ul><li>
Bachelor's degree in Business, Management, Project Management, Information Systems or related field, or comparable experience preferred. Minimum of 3 years of industry/education experience in a technical support role.</li><li>
Minimum of 3 years of staff management experience preferred. Experience with the design and implementation of Enterprise Technology Systems is preferred.</li><li>
Position requires a valid Washington state driver's license.</li><li>
Apple, MCSE, CNE or related industry certifications preferred.</li></ul><div><br>
<br>
Allowable Substitutions<br>
<br>
Additional qualifying experience may substitute for up to two years of educational requirements on a year-for-year basis. Such alternatives to the above qualifications as the district administration may find appropriate and acceptable.</div><div></div><div><br>
UNIT AFFILIATION<br>
<br>
This is a non-union, Specialist Level 1 exempt position</div><div></div><div><br>
CONDITIONS<br>
<br>
The preceding list of essential functions is not exhaustive and may be supplemented as necessary.</div><div></div><div><b><br>
WAGES AND BENEFITS</b><br>
Click here to access details on the following:<br>
<br>
Salaries/Wages - $107,092.00 annual salary 2025-26<br>
Insurance<br>
Retirement Plans<br>
Paid Time Off or Vacation<br>
Paid Holidays<br>
Other Compensation<br>
<br>
Non-Discrimination Policy<br>
Bethel School District does not discriminate in any programs or activities on the basis of sex, race, ethnicity, color, religion, creed, national origin, sexual orientation, gender identity, gender expression, homelessness, immigration or citizenship status, disability, neurodivergence, the use of a trained dog guide or service animal, age, and honorably discharged veteran or military status and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Compliance / Gender-Inclusive Schools Coordinator, Debbie Carlman, dcarlman@bethelsd.org, 253.800.2019; Title IX Coordinator, Mel Boyd, mboyd@bethelsd.org, 253.800.2029; and 504 Coordinator, Melissa Munson-Merritt, mmunsonmer@bethelsd.org, 253.800.2301. All individuals may be reached at this address: 516 176th Street East, Spanaway, WA 98387. Title IX inquiries may also be directed toward the U.S. Department of Education, Office for Civil Rights (OCR). Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint: bethelsd.org.</div><div><b><br>
Application Procedure:</b><br>
Apply online</div></div></ul></div><p></p>

Manager - Client Support Services

Bay Area Restoration Group LLC

<p>Job Overview:</p><p>We are seeking a highly capable and driven <b>Remote Country Based Accounting Support Manager</b> with strong expertise in QuickBooks to take ownership of our U.S.-based financial operations.</p><p>This is a critical leadership role focused not only on accounting accuracy, but also on <b>cash flow management and collections performance</b>. A major part of this position is ensuring invoices are issued promptly, receivables are actively followed up, and outstanding balances are collected efficiently.</p><p>The ideal candidate is confident and professional when communicating with clients and must have <b>exceptional English speaking and writing skills</b>, as you will be interacting directly with U.S.-based customers regarding billing, collections, and financial matters.</p><p>This is not just a bookkeeping role&mdash;we are looking for someone who can take ownership, identify issues, implement solutions, and help build structure within the accounting function. You will play a key role in improving processes, increasing collection speed, and supporting overall business performance.</p><p>If you are detail-oriented, proactive, and comfortable managing both accounting and client communication in a remote environment, this is an opportunity to grow into a leadership role and help build a strong, scalable back-office team.</p><ul><li>Lead, build and supervise an accounting support team, ensuring high-quality service delivery and adherence to best practices in QuickBooks management</li><li>Oversee daily bookkeeping activities, including transaction recording, reconciliations, and financial data entry within QuickBooks. (</li><li>Manage multiple client accounts, providing tailored solutions and maintaining strong relationships through effective communication and negotiation</li><li>Coordinate project timelines, assign tasks, and monitor progress to ensure timely completion of accounting deliverables</li><li>Conduct analysis of financial data to identify discrepancies, trends, or areas for process improvement</li><li>Provide training and mentorship to team members on accounting procedures, QuickBooks features, and customer service excellence</li><li>Collaborate with cross-functional teams to streamline workflows, enhance reporting accuracy, and support sales initiatives<b>Skills &amp; Qualifications</b></li><li>Proven experience in <b>accounting and financial operations</b>, with a strong understanding of accounts receivable, billing, and collections processes</li></ul><p>⭐ <b>Preferred (Not Required, but Valuable)</b></p><ul><li>Experience in service-based industries such as <b>restoration, construction, or field services</b></li><li>Familiarity with <b>job costing and project-based accounting</b></li><li>Experience supporting or managing a <b>remote team</b></li><li>Background in <b>customer service or client-facing roles</b>, especially in billing or collections</li></ul><p><b>Role Fit</b></p><p>This role is ideal for someone who is dependable, proactive, and comfortable taking responsibility for both financial accuracy and client communication. You should be confident managing collections, improving processes, and supporting a growing U.S.-based business from a remote setting.</p><p>We are looking for someone who wants to grow with the company, contribute to building structure, and eventually take on greater responsibility as the team expands.</p><ul><li>Demonstrated ability to <b>manage collections effectively</b>, including client communication, follow-ups, and reducing outstanding receivables</li><li>Advanced proficiency in <b>QuickBooks (Online preferred)</b> and solid working knowledge of Microsoft Excel and Office tools</li><li><b>Excellent English communication skills (verbal and written)</b> &mdash; must be confident speaking with U.S.-based clients regarding billing and collections</li><li>Strong organizational and time management skills, with the ability to manage multiple priorities in a remote environment</li><li>High attention to detail with the ability to review, analyze, and reconcile financial data accurately</li><li>Proven ability to <b>work independently and take ownership</b>, not just follow tasks</li><li>Experience working with <b>U.S.-based companies or clients</b> is highly preferred</li><li>Strong problem-solving mindset with a proactive approach to identifying issues and implementing solutions</li><li>Experience creating or improving processes, workflows, and reporting systems</li></ul><p>Job Types: Full-time, Contract</p><p>Pay: $1,200.00 - $2,000.00 per month</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li></ul><p>Work Location: Remote</p>

Remote Accounting Support Manager (QuickBooks Expert | US-Based Operations)

Büro Miami

<p>B&uuml;ro Miami is South Florida's leading coworking company, with 7 locations and growing. We provide creative workspace environments for entrepreneurs, professionals, and small to expanding businesses.</p><p>Since opening our flagship space in 2010, the B&uuml;ro community has grown to include over 900 dynamic companies across seven South Florida locations (Midtown, MiMo, Coconut Grove, South Miami, Hollywood, Alton Road and Central). As a locally owned and operated Miami-based company, we are proud to be part of the changing local business landscape and thriving entrepreneurial ecosystem.</p><p>We are currently recruiting a part time Community Manager with impeccable customer service skills, and a high level of motivation willing to grow with us as we expand our brand. The selected candidate will work closely with the location's Membership Director in a fast-paced entrepreneurial environment.</p><p>Responsibilities include:</p><ul><li>Office Administration.</li><li>Client Support and onboarding.</li><li>Managing and planning monthly community events.</li><li>Inventory Management.</li><li>Workspace Management.</li><li>Providing tours with prospective leads.</li><li>Vendor management.</li><li>Mailing System Management.</li><li>Providing administrative support to the Membership Director.</li></ul><p>The selected candidate must have computer skills; must be dedicated, punctual, proactive, and highly organized. Strong communication skills are required. The candidate must be fluent in English (2nd language is always a plus).</p><p>Experience in the hospitality, or customer service industries preferred.</p><p>Please respond with a resume.</p><p><b>Job Type: Part-time</b></p><p><b>Pay: $20.00 per hour</b></p><p><b>Schedule: Monday to Friday</b></p><p><b>Work Location: In person (Miami, FL).</b></p><p>Job Type: Part-time</p><p>Pay: From $20.00 per hour</p><p>Work Location: In person</p>

Part Time Front Desk (Onsite)

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