client support manager

Slick Rock Tanning & Spa

<div><p>Slick Rock is a fast-growing sun, spray, and spa company with locations across Spokane, North Idaho, and Boise. We deliver exceptional client experiences through modern wellness services, consistent standards, and a culture built on accountability and growth.</p><p>
Our core values: <b>transparent, inspirational, aligned, accountable, results-oriented, and disciplined.</b></p><p><b><br>
Location:</b> In-office (Post Falls, ID)<br>
<b>Hours:</b> Monday&ndash;Friday, 7:30am&ndash;4:30pm<br>
<b>Team:</b> 4 remote agents (Philippines)<br>
<b>Compensation:</b></p><ul><li>
$21&ndash;$25/hr base</li><li>
10% incentive opportunity (quarterly)</li><li>
Uncapped commission for past-due collections + client reactivations</li><li>
Total earning potential: $50,000&ndash;$65,000+ annually</li></ul><h1 class="jobSectionHeader"><b>
About the Role</b></h1><p>
We&rsquo;re looking for a high-energy Client Support Manager to lead our remote Support Specialists and elevate the experience of every client who contacts Slick Rock. This role requires strong <b>call center leadership</b>, <b>remote team management</b>, <b>sales conversion skills</b>, and the ability to motivate and coach teams in both the U.S. and the Philippines.</p><p>
Your mission: Deliver exceptional service, drive revenue through outbound calling and re-engagement campaigns, hold the remote team accountable, and ensure every client interaction reflects Slick Rock&rsquo;s standards.</p><h1 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h1><ul><li>
Lead, coach, and develop a team of remote Support Specialists</li><li>
Review calls, emails, and chats for quality and accuracy</li><li>
Analyze KPIs (conversion, CSAT, handle time, retention) and improve performance</li><li>
Drive outbound sales + reactivation campaigns to re-engage inactive clients</li><li>
Handle escalated client concerns with confidence and strong de-escalation</li><li>
Strengthen communication between the support team and spa locations</li><li>
Manage scheduling and coverage across all business hours</li><li>
Improve scripts, SOPs, and training materials</li><li>
Ensure CRM/POS accuracy and data integrity</li></ul><h1 class="jobSectionHeader"><b>
What You Bring</b></h1><ul><li>
2+ years call center or client support management (REQUIRED)</li><li>
1+ year managing <b>remote teams</b>, including PH-based teams (REQUIRED)</li><li>
Strong sales experience (phone-based preferred)</li><li>
Excellent de-escalation, retention, and client recovery skills</li><li>
Experience reviewing agent performance + coaching to KPI results</li><li>
Tech-comfortable (CRM, POS, Google Workspace, communication tools)</li><li>
High integrity, strong follow-through, and excellent communication</li></ul><h1 class="jobSectionHeader"><b>
Benefits &amp; Perks</b></h1><ul><li>
Performance bonuses + uncapped commissions</li><li>
PTO + health insurance</li><li>
401(k) with 3.5% company match</li><li>
Free membership + employee discounts</li><li>
Leadership development + training opportunities</li></ul></div>

Client Support Manager

Inmar

<div>As a member of the Healthcare Solutions team and under the supervision of a manager, an Account Manager is responsible for servicing and supporting Inmar's healthcare clients who use proprietary solutions such as RASMAS, RXTransparent, and MedEx TraySafe.<br>
<br>
The MedEx TraySafe solution is a comprehensive management system for hospital pharmacies addressing medication tray, cart, and delivery issues including delays, missing items, and diversion prevention. This role requires not only client relationship management but also technical expertise in Linux/Ubuntu environments, TraySafe kiosk/mobile system support, and troubleshooting hardware/software integrations.<br>
<br>
An Account Manager must understand the underlying technology (servers, kiosks, cameras, Zebra printers, CUPS, and networking) to provide effective support. They collaborate across teams (Sales, Development, Engineering, Strategy) to grow the business, ensure high adoption rates, and resolve technical issues through troubleshooting, remote support, and client training.<h1 class="jobSectionHeader"><b>
Primary Accountabilities:
</b></h1><h2 class="jobSectionHeader"><b>Account Management &amp; Client Support</b></h2><ul><li><p>
Establish, develop, and maintain strong relationships with designated clients.</p></li><li><p>
Provide Level 1 client support (Phone/Email); escalate technical issues to Sr. Account Manager/Engineering as needed.</p></li><li><p>
Facilitate Health Checks (business reviews) annually with clients to ensure adoption and identify areas for improvement.</p></li><li><p>
Document all client engagements in Salesforce CRM.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Client Onboarding:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Facilitate the onboarding process of new clients within 90 days.</b></h2></li><li><p>
Configure TraySafe mobile and kiosk devices, including iPad/iPhone MedEx app setup.</p></li><li><p>
Provide remote webinar and on-site trainings for end users, technicians, and admins.</p></li><li><p>
Assist with network and device setup (static/DHCP IPs, CUPS printer setup, SSL, Ubuntu YAML networking configs).</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Technical &amp; Systems Support:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Troubleshoot</b><b> </b><b>Linux/Ubuntu-based TraySafe kiosks and servers, including:</b></h2><ul><li><p>
Network configurations (/etc/netplan, /etc/network/interfaces).</p></li><li><p>
CUPS printer configuration</p></li><li><p>
Zebra printer setup and calibration.</p></li><li><p>
Camera calibration, focus, replacement, and USB hub reconfiguration.</p></li></ul></li></ul><p></p><ul><li><p>
Perform soft coding/system file edits (YAML configs, host files, motherboard files, docker configs).</p></li><li><p>
Collaborate with engineering &ldquo;sweeper&rdquo; teams for escalated troubleshooting.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Healthcare Solutions Program Support:</b></h2><ul><li><p>
Perform UAT testing for software releases and hardware rollouts.</p></li><li><p>
Communicate feature requests to Product Owners.</p></li><li><p>
Support medication formulary and NDC setup in TraySafe.</p></li><li><p>
Assist with tray configuration, cart/location tracking, and expiration monitoring.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Administrative &amp; Reporting:</b></h2><ul><li><p>
Prioritize and manage multiple support tasks within defined SLAs.</p></li><li><p>
Run and schedule reports (e.g., tray expirations, recalls).</p></li><li><p>
Maintain accurate technical records for system configurations and troubleshooting.</p></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications:</b></h2><ul><li><p>
Associate&rsquo;s degree (Bachelor&rsquo;s preferred) OR equivalent combination of training/experience.</p></li><li><p>
3&ndash;5 years of work experience in hospital pharmacy, SaaS technical support, or healthcare IT.</p></li><li><p>
Linux/Ubuntu administration experience (config files, terminal commands, docker management).</p></li><li><p>
Proficiency in network troubleshooting (static/DHCP, DNS, SSL certificates, VLANs).</p></li><li><p>
Experience with Zebra printers, CUPS, and healthcare device integration.</p></li><li><p>
Intermediate-level proficiency with Microsoft Office, Google Suite, Adobe.</p></li><li><p>
Familiarity with Salesforce CRM.</p></li><li><p>
Ability to translate technical concepts into non-technical language for clients.</p></li></ul><p></p><p><b>
At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.</b></p><p><b>
Eligible associates have access to:</b></p><ul><li><p><b>
Medical, Dental, and Vision insurance</b></p></li><li><p><b>
Basic and Supplemental Life Insurance options</b></p></li><li><p><b>
401(k) retirement plans with company match</b></p></li><li><p><b>
Health Spending Accounts (HSA/FSA)</b></p></li></ul><p><b>
We also offer:</b></p><ul><li><p><b>
Flexible time off and 11 paid holidays</b></p></li><li><p><b>
Family-building benefits, including Maternity, Adoption, and Parental Leave</b></p></li><li><p><b>
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning</b></p></li><li><p><b>
Wellness and Mental Health counseling services</b></p></li><li><p><b>
Concierge and work/life support resources</b></p></li><li><p><b>
Adoption Assistance Reimbursement</b></p></li><li><p><b>
Perks and discount programs</b></p></li></ul><p><b>
Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.</b></p><p></p><p>
At Inmar, compensation reflects our belief in integrity, transparency, and the value of individual contributions. The hiring range for this position is:
</p>58,762.13 - 97,936.88 USD Annual<p></p><p>
The final offer may vary based on factors such as geographic location, job-related skills, education, certifications, work experience, and other relevant considerations.</p><p>
Depending on the job level and role, it may include:</p><ul><li><p>
Annual discretionary bonuses through our Core Company Performance Bonus Plan</p></li><li><p>
Equity grants, sign-on bonuses, and other tailored incentive opportunities</p></li><li><p>
Additional discretionary compensation, such as:</p><ul><li><p>
Growing Revenue Incentives</p></li><li><p>
Corporate or VIP Bonuses</p></li><li><p>
Deferred compensation opportunities</p></li></ul></li></ul><p>
The actual annualized salary offered at the time of hire will be communicated in the candidate&rsquo;s offer letter. We remain committed to fairness and transparency across all locations. Where required, including for remote-eligible roles, local pay ranges are disclosed in accordance with applicable laws and regulations.</p><p></p><p>
We are an Equal Opportunity Employer, including disability/vets.</p><p></p><p><b>
Recruitment Fraud Notice:</b> Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.</p><p></p><p>
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.</p></div>

Client Account Representative

Cogent Bank

<div><p>The Client Service Manager is responsible for leading the banking center team to meet and exceed all service quality goals and is responsible for the day to day operation of the banking center in an efficient, profitable, professional and compliant manner. Each team member will focus on delivering exceptional service by handling account openings and resolving account-related issues for all clients, including high net worth individuals, businesses and business owners. This role is essential in providing a seamless client experience while fostering strong relationships and maintaining client satisfaction.</p><h1 class="jobSectionHeader"><b>
Responsibilities and Duties</b></h1><ul><li>
Responsible for the administration of service, operational efficiency, risk applications, internal control, and management activities to meet bank objectives for the banking center.</li><li>
Develops a culture within the banking center in which quality and continuous improvement on all performance accountabilities are understood and utilized by all employees.</li><li>
Performs client service functions including but not limited to opening new accounts, resolving client problems, and handling routine account related service requests.</li><li>
Supports verticals such as Sports and Entertainment Banking or Trust with account related functions</li><li>
Assists with treasury management sales and set up as needed. Supports consumer loan processes, as they are developed.</li><li>
Performs teller functions as needed.</li><li>
Manages, coaches, directs and motivates every team member to promote service excellence and maximize opportunities to broaden customer relationships through active listening, anticipating needs and recommending the most appropriate solution to help our customers achieve their goals.</li><li>
Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.</li><li>
Proactively identifies process and procedural efficiencies to enable a best in class new account experience. Identifies questionable actions, operational inefficiencies and collaborates with staff to resolve or improve them.</li><li>
Ensures that all banking center associates understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives.</li><li>
Comply with all bank policies, including BSA/AML requirements and regulatory guidelines. Complete all required training courses.</li><li>
File required reports and escalate suspicious activity to BSA Officer</li><li>
Other duties as assigned.</li></ul><h1 class="jobSectionHeader"><b>
Qualifications and Skills</b></h1><ul><li>
3 years banking experience in client service role</li><li>
High School Diploma or equivalent</li><li>
Strong operations and service skills.</li><li>
Demonstrated ability to lead, coach and motivate team to meet Bank objectives.</li><li>
Proven track record of sound decision-making</li><li>
Ability to actively engage in conversations with clients and customers</li><li>
Ability to present oneself as well as the company in a professional manner</li><li>
Excellent verbal and written communication skills</li><li>
Thorough knowledge of industry and regulatory compliance practices</li><li>
Proficient in the use of a personal computer, business software, and banking software</li><li>
Ability to complete tasks with accuracy</li><li>
Ability to multitask, prioritize, and manage time effectively</li></ul><p>
Cogent Bank is an Equal Opportunity Employer</p></div>

Client Service Manager

Infotree Global Solutions

<div>
 <p>
  Looking for candidates for the long term contract position of
  <strong>
   Support Account Manager
  </strong>
  based in Dubai.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Career
  </strong>
 </p>
 <p>
  As a Support Account Managers (SAM) you are key to shaping the support experience of our strategic customers. Your responsibility includes driving the technical support delivery across the client's platform of products to ensure client is exceeding customer expectations. As a partner to your Customers, you will understand their business goals and security priorities in order to deliver support services that drive customer loyalty and success. Successful candidates will be customer-obsessed team players who leverage demonstrated technical expertise with strong business acumen to ensure customers achieve the right outcomes and realize the value of their investment in the client's security platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Impact
  </strong>
 </p>
 <p>
  <strong>
   ● Provide leadership in the delivery of our high-touch, personalized support service to our customers.
  </strong>
 </p>
 <p>
  ● Understand and participate in technical discussions in order to move towards the resolution of technical issues that are blocking successful adoption of the client's platform.
 </p>
 <p>
  ● Develop an understanding of our customer&rsquo;s business and security priorities to provide technical best practice guidance and support.
 </p>
 <p>
  ● Develop and deliver weekly status reports to summarize support status of open issues, task progression and pending activities.
 </p>
 <p>
  ● In collaboration with support engineers, document, deliver and present technical, in-depth root cause analysis for customer issues.
 </p>
 <p>
  ● Deliver quarterly business reviews that communicate the value the customer is deriving from their client&rsquo;s investment.
 </p>
 <p>
  ● Partner with account teams to understand their account expansion strategy and to support in the identification of opportunities to deliver solutions and/or service to your customers.
 </p>
 <p>
  ● Understand how customers are using their products and provide best practices guidance in support of customer use cases and to increase their security posture.
 </p>
 <p>
  ● Deliver updates on product and feature enhancements.
 </p>
 <p>
  ● Proactively use data to monitor customer health and to mitigate risk and to resolve customer technical issues.
 </p>
 <p>
  ● Act as an advocate for customers, coordinating internal resources during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
 </p>
 <p>
  ● Ensure your customers and internal stakeholders have timely information to make decisions in order to resolve issues more quickly.
 </p>
 <p>
  ● Engage Product Management on behalf of the customer to communicate security priorities and operational requirements as feature requests.
 </p>
 <p>
  ● Invest in your continuous development by maintaining technical proficiency across the client platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Experience
  </strong>
 </p>
 <p>
  <strong>
   ● 3+ years of experience in technical support or a services delivery role with demonstrated skills delivering technical guidance and technical information to customers from engineers to management to executives.
  </strong>
 </p>
 <p>
  <strong>
   ● 3+ years of client facing sales or services experience with large enterprise, Fortune 500 companies
  </strong>
 </p>
 <p>
  <strong>
   ● Prior experience supporting network security technology, working in security operations, technical support, and/or cloud security with products including but not limited to next generation firewalls, SASE solutions, cloud security, endpoint security, security orchestration, automation and response products.
  </strong>
 </p>
 <p>
  ● Ability to translate business objectives into desired outcomes and deliver best practice guidance. ● Demonstrated ability to prioritize work within a demanding environment, delivering consistent results under time constraints.
 </p>
 <p>
  ● Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
 </p>
 <p>
  ● Ability to manage simultaneous issues in a dynamic environment and proactively identify and mitigate risks and challenges
 </p>
 <p>
  ● Demonstrated ability to work in a matrix team environment partnering and influencing others across the organization to achieve desired customer outcomes.
 </p>
 <p>
  ● Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms ● Positive, growth-oriented mindset
 </p>
 <p>
  ● Project Management certifications or qualifications such as PMP, PRINCE2, ITIL is a plus
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  If interested, please get in touch with me on Linkedin or drop an email with your recent CV on usha@infotreeglobal.com and I'll get back to you at the earliest.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Best Regards
 </p>
 <p>
  Usha
 </p>
 <p>
  Infotree Global Solutions
 </p>
 <p>
  Linkedin: linkedin.com/in/usha-rahul-116453223
 </p>
</div>


Account Support Manager

CoStar Group

<div>Manager, Finance Customer Contact Center &ndash; CoStar Group &ndash; Richmond, VA<p></p><p><br>
Job Description</p><p></p><div><div><p><b><br>
Who is </b><b>CoStar</b><b> Group?</b></p></div><div><p><b>
CoStar Group (NASDAQ: CSGP) </b>is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&amp;P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world&rsquo;s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.</p></div><p></p><div><p><br>
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We&rsquo;ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.</p></div><p></p><div><p><b><br>
Role Overview: Manager, Finance Customer Contact Center</b></p></div><div><p><i>
Richmond, VA | In office, Monday-Friday</i></p></div><p></p><div><p><br>
CoStar Group continues to grow and is seeking an energetic, customer‑focused problem solver to join our Finance Customer Contact Management team as <b>Manager, Finance Customer Contact Center</b>, based in our downtown Richmond, VA office.</p></div><p></p><div><p>
This role is responsible for leading one of our Finance Customer Care support teams, which receives, analyzes, and resolves inquiries and service tickets from both internal and external stakeholders.</p></div><p></p><div><p>
A key focus of the role is building strong, collaborative partnerships with the Sales organization, internal sales support teams, and cross‑functional partners across Finance to ensure timely, accurate, and high‑quality service delivery.</p></div><p></p><div><p><b>
Responsibilities</b></p></div><div><ul><li><p><b>
Team Leadership:</b><b> </b>Provide strong leadership, coaching, and mentorship to a team of professionals, fostering high performance and accountability while supporting individual and team success.</p></li></ul></div><div><ul><li><p><b>
Performance Management:</b><b> </b>Conduct regular performance evaluations, provide timely and constructive feedback, and identify development opportunities to support continuous growth and professional advancement.</p></li></ul></div><div><ul><li><p><b>
Communication:</b><b> </b>Promote clear, effective, and consistent communication within the team and across departments to ensure alignment, transparency, and stakeholder engagement.</p></li></ul></div><div><ul><li><p><b>
Problem Solving:</b><b> </b>Proactively identify challenges, analyze root causes, and implement effective solutions to address issues, maintain service continuity, and support organizational objectives.</p></li></ul></div><div><ul><li><p><b>
Process Improvement:</b><b> </b>Evaluate and optimize existing processes and workflows to improve efficiency, quality, and scalability while supporting ongoing business growth.</p></li></ul></div><div><ul><li><p><b>
Relationship Management:</b><b> </b>Build and maintain strong relationships with key stakeholders, ensuring service expectations are met or exceeded and issues are resolved effectively.</p></li></ul></div><div><ul><li><p><b>
Policy &amp; Compliance:</b><b> </b>Ensure adherence to company policies, procedures, and industry standards, maintaining ethical practices and supporting the organization&rsquo;s reputation.</p></li></ul></div><div><ul><li><p><b>
Metrics</b>‑<b>Driven Execution:</b><b> </b>Maintain and support Service Level Agreements (SLAs) that drive best‑in‑class quality, service, and productivity metrics.</p></li></ul></div><div><ul><li><p><b>
Project &amp; Operational Support:</b><b> </b>Support and, as needed, perform front‑line activities to ensure successful execution of daily operational requirements and departmental initiatives.</p></li></ul></div><p></p><div><p><b><br>
Basic Qualifications</b></p></div></div><div><div><p><i>
External applicants are expected to have</i><i>:</i></p></div><div><ul><li><p>
Bachelor&rsquo;s degree from an accredited, not-for-profit, in-person college/university.</p></li></ul></div><div><ul><li><p>
A track record of commitment to prior employers.</p></li></ul></div><div><ul><li><p>
8+ years of professional experience with:</p></li></ul></div><div><ul><li><p>
At least 5+ years in Customer Service, Customer Contact Service, or similar client facing operational role.</p></li></ul></div><div><ul><li><p>
At least 3+ years of proven experience in a people management role in a highly transactional environment; management experience in a call center is preferred.</p></li></ul></div><div><p><i>
Internal applicants are expected to have:</i></p></div><div><ul><li><p>
Bachelor&rsquo;s degree from an accredited, not-for-profit, in-person college/university.</p></li></ul></div><div><ul><li><p>
8+ years of professional experience with at least 3+ years of experience supporting financial processes or in a client facing operational role.</p></li></ul></div><div><ul><li><p>
Demonstrates leadership acumen.</p></li></ul></div><div><ul><li><p>
Must be approved for internal mobility and consistently meet performance expectations.</p></li></ul></div><div><p><i>
All applicants are expected to have the following:</i></p></div><div><ul><li><p>
Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) to manage projects, analyze data, and track performance metrics.</p></li></ul></div><div><ul><li><p>
Strong interpersonal and communication skills, with the ability to motivate, influence, and build effective relationships with team members and stakeholders.</p></li></ul></div><div><ul><li><p>
Demonstrated problem‑solving and decision‑making skills, with a strategic approach to navigating complex operational challenges.</p></li></ul></div><div><ul><li><p>
Ability to thrive in a fast‑paced, dynamic environment while adapting to changing priorities and business needs.</p></li></ul></div><div><ul><li><p>
Excellent organizational and time‑management skills, with the ability to prioritize effectively and meet deadlines.</p></li></ul></div><div><ul><li><p>
An empathetic, people‑first leadership style that fosters a positive, inclusive, and high‑performing team culture.</p></li></ul></div><p></p><div><p><b><br>
Preferred Qualifications</b></p></div><div><ul><li><p>
Familiarity with SQL and/or Python for data analysis, reporting, or operational insights.</p></li></ul></div><div><ul><li><p>
Experience leveraging AI‑powered tools (e.g., Microsoft Copilot or similar) to improve efficiency, decision‑making, or team productivity.</p></li></ul></div><div><ul><li><p>
Previous business process methodology experience: Lean or Six Sigma experience preferred.</p></li></ul></div><p></p><div><p><b><br>
What&rsquo;s In It </b><b>For</b><b> You?</b></p></div><div><p>
If you are a driven professional looking for a high-growth, high-reward career, CoStar Group offers the ideal opportunity. Be part of a best-in-class company with strong year-over-year growth that invests in your success. Enjoy a rewarding atmosphere where you can learn, excel, and grow.</p></div><p></p><div><p>
When you join CoStar Group, you&rsquo;ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.</p></div><p></p><div><p>
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.</p></div><p></p><div><p><b><br>
Our benefits package includes (but is not limited to):</b></p></div><div><ul><li><p>
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug</p></li></ul></div><div><ul><li><p>
Life, legal, and supplementary insurance</p></li></ul></div><div><ul><li><p>
Virtual and in person mental health counseling services for individuals and family</p></li></ul></div><div><ul><li><p>
Commuter and parking benefits</p></li></ul></div><div><ul><li><p>
401(K) retirement plan with matching contributions</p></li></ul></div><div><ul><li><p>
Employee stock purchase plan</p></li></ul></div><div><ul><li><p>
Paid time off</p></li></ul></div><div><ul><li><p>
Tuition reimbursement</p></li></ul></div><div><ul><li><p>
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)</p></li></ul></div><div><ul><li><p>
Access to CoStar Group&rsquo;s Diversity, Equity, &amp; Inclusion Employee Resource Groups</p></li></ul></div><div><ul><li><p>
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks</p></li></ul></div><p></p><div><p><b>
Sponsorship</b></p></div><div><p>
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.</p></div><p></p><div><p>
#LI-MW2</p></div></div><p></p><p><br>
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing</p></div><p></p>

Manager, Finance Customer Contact Center – CoStar Group – Richmond, VA

Central Tech Services

<p>Pexdel.com is seeking a <b>Customer Success Executive</b> to manage and deliver excellent client support for our international campaigns. The ideal candidate will have experience handling customer support teams, maintaining service quality, and ensuring client satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and support existing customers to ensure satisfaction and retention</li><li>Handle customer queries via calls, emails, and chat in a timely manner</li><li>Provide product/service guidance and resolve customer issues effectively</li><li>Maintain strong communication and follow-ups with clients</li><li>Identify opportunities to improve customer experience</li><li>Work closely with internal teams to resolve escalations</li></ul><p><b>Requirements:</b></p><ul><li>Strong communication and interpersonal skills</li><li>Problem-solving and customer handling abilities</li><li>Basic understanding of CRM tools (preferred)</li><li>Ability to work in a fast-paced environment</li><li>Freshers with good communication skills can also apply</li></ul><p><b>Note:</b> Female candidates are encouraged to apply</p><p>Willing to work in Night shift.</p><p>Must have Minimum 2-3 years Experience.</p><p>Must be Fluent in English.</p><p><b>Location:</b> Central Tower 2, Hali Road, Gulberg 3, Lahore<br/><b>Job Type:</b> Full-time, Onsite<br/><b>Shift Timings</b>: (6:00 PM &ndash; 3:00 AM, Monday to Friday)</p><p><b>How to Apply:</b><br/>Apply directly on indeed or Send your CV to <b>+92 328 1648517.</b></p><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Customer Success Executive (Female candidates are encouraged to apply)

Heart to Heart Health Care Services

<div><div><b>About Heart to Heart Home Care</b></div>
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Heart to Heart is a mission-driven agency and trusted provider of personalized care and support services for individuals with developmental and intellectual disabilities. We are committed to delivering high-quality, compassionate care that empowers individuals to thrive in their communities while valuing and supporting our staff.</div><br>
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Position Summary</b></div>
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The Community Supports Manager oversees the development, implementation, and quality of non-licensed programs at Heart to Heart Home Care. This role ensures services meet the needs of individuals with developmental and intellectual disabilities, comply with state and federal guidelines, and align with our mission. The Manager works closely with internal teams and external partners to maintain program excellence, foster community connections, and ensure consumer satisfaction. Responsibilities include using Therap and HHAeXchange for documentation, billing, and compliance. This is a hybrid position (2 days remote, 3 days in-office, adjusted as needed) and requires 24/7 on-call availability.</div><div></div><div><b><br>
Requirements</b></div>
<ul><li>Must be at least 21 years of age.</li></ul>
<ul><li>Two or more years of experience working with individuals with developmental and intellectual disabilities &mdash; flexible for the right candidate; training provided if needed.</li></ul>
<ul><li>Bachelor&rsquo;s degree preferred, but not required.</li></ul>
<ul><li>Must pass state and federal background checks with no disqualifying factors.</li></ul>
<ul><li>Valid NJ driver&rsquo;s license and reliable personal vehicle (mileage reimbursement provided).</li></ul><div></div><div><b><br>
Skills &amp; Competencies</b></div>
<ul><li>Strong written and verbal communication skills.</li></ul>
<ul><li>Knowledge of best practices in program development and community supports.</li></ul>
<ul><li>Knowledge of Therap and HHAeXchange preferred; training available.</li></ul>
<ul><li>Proficiency in Microsoft Office and related computer systems.</li></ul>
<ul><li>Strong organizational skills with the ability to manage multiple priorities.</li></ul>
<ul><li>Excellent interpersonal skills to work effectively with diverse groups.</li></ul><br>
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Work Environment &amp; Travel</b></div>
<ul><li>Hybrid: 2 days remote, 3 days in-office; may be adjusted to meet program needs.</li></ul>
<ul><li>Travel throughout New Jersey for program development and consumer visits.</li></ul>
<ul><li>Evening and weekend hours as needed.</li></ul>
<ul><li>24/7 on-call availability required for urgent situations.</li></ul></div>

Community Supports Manager

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