customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer success specialist Jobs in Lahore Pakistan

customer success specialist

customer services representative Jobs in Lahore Pakistan

customer services representative

client support representative

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
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 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
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 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
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 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
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 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
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 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
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 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
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 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
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 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
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 Strong written communication and interpersonal skills.
 
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 Excellent multitasking and time management abilities.
 
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 Attention to detail and client-focused attitude.
 
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 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

Dejure Technologies

We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:<ul><li>Provide real-time chat support to customers.</li><li>Respond professionally to customer inquiries.</li><li>Resolve customer issues, complaints, and questions accurately and efficiently.</li><li>Document all interactions and maintain up-to-date customer records.</li><li>Communicate updates or issues to team leads as needed.</li><li>Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales tracking tools.</li></ul>Qualification:<ul><li>Minimum 1 year of experience in a customer support/chat support role.</li><li>Excellent written English and communication skills.</li><li>Ability to multitask and handle multiple chats simultaneously.</li><li>Problem-solving attitude with patience and empathy.</li><li>Ability to work in shifts (if required).</li></ul>Location: PIA Road near wapda town ,Lahore Timings: 11:00am-8:00pmJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

JLPS Group

Experience Required: Minimum 1 year (Inbound or Outbound Call Center Experience)Position SummaryWe are seeking a Female Customer Support Representative (CSR) to join our Support Department at our Aesthetic Head Quater in Garden Town, Lahore. The ideal candidate will have prior experience handling inbound or outbound customer interactions in a call center environment and possess excellent communication and interpersonal skills.This role involves engaging with clients over the phone and online channels to provide information about aesthetic treatments, schedule appointments, handle inquiries, and ensure a premium customer experience. Comprehensive product and service training will be provided.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally, ensuring exceptional client service.</li><li>Respond promptly to customer inquiries related to clinic services, treatments, and appointments.</li><li>Maintain detailed and accurate records of client interactions in the CRM system.</li><li>Coordinate with internal teams &mdash; including consultants, aesthetic practitioners, and front desk &mdash; to confirm appointments and follow up on client queries.</li><li>Assist in client retention by ensuring satisfaction, addressing concerns, and promoting new services or offers.</li><li>Manage communication via WhatsApp, email, and social media chat, maintaining a professional and empathetic tone.</li><li>Achieve monthly targets for customer response time, satisfaction, and lead conversion.</li><li>Participate in product and communication training sessions to enhance knowledge of aesthetic services.</li><li>Uphold the clinic&rsquo;s professional image and ensure confidentiality of all client information.</li></ul>Required Skills &amp; Attributes<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polished and confident telephone etiquette.</li><li>Friendly, empathetic, and customer-oriented personality.</li><li>Ability to manage multiple calls/chats and prioritize effectively.</li><li>Strong coordination and follow-up abilities.</li><li>Basic computer and CRM/data-entry proficiency.</li><li>Team player with a professional attitude and willingness to learn.</li></ul>Qualifications &amp; Experience<ul><li>Minimum Bachelor&rsquo;s degree (or intermediate with strong communication skills).</li><li>At least 1 year of experience as an Inbound or Outbound Call Center Representative (healthcare, hospitality, or beauty industry experience is a plus).</li><li>Familiarity with customer service systems, CRM tools, or appointment scheduling software will be an advantage.</li></ul>Job Timings : 3 PM to 12 AM (or may be changed according to the company requirements)Market Competitive Salary subjected to evaluation during the interviewLocation: Garden Town, LahoreTo apply please share your CV at WhatsApp +92-336-4359850 (rapid response)Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative (Female)

Gravity Force

Job Title: Senior Customer Support Representative &ndash; E-commerceLocation: Bahria Orchard, Lahore, Pakistan Job Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused Customer Support Representative to join our team.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul>How to ApplyHow to Apply: Send your CV and writing samples to or WhatsApp us at 03111134044 with the subject line &ldquo;*Senior Customer Support Representative .&rdquo;*Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Senior Customer Support Representative (Female)

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support

Nutriseen

We&rsquo;re looking for a proactive and detail-oriented Customer Support Representative to join our growing e-commerce team. The ideal candidate should have excellent communication skills and a passion for delivering top-notch customer service.Key Responsibilities<ul><li>Call customers to confirm new orders and verify order details.</li><li>Edit and update orders in the system when required (e.g., address or product changes).</li><li>Coordinate with the dispatch team to ensure timely order processing.</li><li>Communicate with courier partners to handle disputed or delayed orders.</li><li>Track and follow up on shipments to ensure smooth deliveries.</li><li>Manage customer queries through calls, WhatsApp, and email politely and efficiently.</li><li>Maintain accurate logs of all communication and order updates.</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree (preferred but not mandatory).</li><li>1+ year experience in customer service or e-commerce operations preferred.</li><li>Strong verbal communication skills in Urdu and English.</li><li>Basic knowledge of MS Excel / Google Sheets and order management tools.</li><li>A calm, problem-solving attitude under pressure.</li><li>Ability to work in a fast-paced environment and coordinate with multiple teams.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives.</li><li>Friendly and growth-oriented environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (E-commerce)

PCS Pakistan

About the RoleWe are looking for a Patient Support Representative to join our growing healthcare team. This entry-level role is ideal for someone who is passionate about helping people, has strong communication skills, and wants to make a difference in the patient experience. You will be the first point of contact for patients, providing assistance, resolving queries, and ensuring a smooth and compassionate support process.Key Responsibilities<ul><li>Serve as the primary contact for patients via phone, email</li><li>Provide accurate information regarding treatments, appointments, services, and processes.</li><li>Assist patients in scheduling, rescheduling, or canceling appointments.</li><li>Maintain up-to-date patient records and documentation in the system.</li><li>Follow up with patients to ensure their concerns are addressed promptly.</li><li>Coordinate with internal departments (e.g., doctors, billing, insurance, etc.) for issue resolution.</li><li>Handle patient feedback and escalate complex issues to senior staff when necessary.</li><li>Maintain confidentiality and adhere to all data protection and healthcare compliance standards.</li></ul>Qualifications and SkillsEducation:<ul><li>Bachelor&rsquo;s degree in any field</li><li>Fresh graduates are encouraged to apply.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong listening and empathy skills.</li><li>Basic computer proficiency (MS Office, data entry, CRM systems).</li><li>Ability to multitask and manage time efficiently.</li><li>A positive, patient-centric attitude with a desire to help others.</li></ul>What We Offer<ul><li>Comprehensive training and onboarding.</li><li>Opportunities for career growth within the healthcare and customer service fields.</li><li>Supportive and inclusive work environment.</li><li>Health benefits and employee wellness programs.</li></ul>Work Schedule:Night Shift, Monday to Friday, 7 PM to 4 AMJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Patient Support Representative (Fresher)

Explore 1548+ Client support representative in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1548 client support representative jobs IN Lahore Pakistan

Chat Support Representative

Chat Support Representative

Customer Support Representative (Female)

Senior Customer Support Representative (Female)

Customer Support

Customer Support Representative (E-commerce)

Patient Support Representative (Fresher)