client support representative

Mister wolf

Legal Client Support RepresentativeMister Wolf, P.C.Irvine, CA (In Person) Full-Time | $20.00 Per HourWho We AreMister Wolf, P.C. is a California-based law firm representing clients in contractual disputes, consumer-related matters, and other civil legal claims.Our firm manages a high volume of active cases and client communications. We pride ourselves on providing responsive client service, clear communication, and consistent follow-through throughout every stage of a client's case.We are not looking for a traditional receptionist or call center representative.We are looking for someone with prior law firm experience who understands how legal cases move through a firm, how to communicate professionally with clients, and how to maintain accurate case documentation.Who We're Looking ForThis position is ideal for someone who has worked as a:<ul><li>Paralegal</li><li>Legal Assistant</li><li>Litigation Assistant</li><li>Intake Specialist</li><li>Case Manager</li><li>Legal Secretary</li><li>Client Services Representative at a law firm</li><li>Legal Administrative Assistant</li></ul>You should be comfortable:<ul><li>Speaking with clients throughout the day</li><li>Following up on missing documents</li><li>Providing case status updates</li><li>Managing support tickets</li><li>Documenting conversations accurately</li><li>Working within case management systems</li><li>Managing multiple priorities simultaneously</li></ul>If you have never worked in a law firm before, this position likely will not be a good fit.What You'll Be DoingThis role is heavily focused on client communication and case support.On a typical day you may:<ul><li>Answer inbound client calls</li><li>Return client voicemails</li><li>Respond to support tickets</li><li>Follow up with clients regarding missing documents</li><li>Provide case status updates</li><li>Send emails and text messages to clients</li><li>Document all client interactions in our CRM and case management systems</li><li>Coordinate with attorneys, paralegals, and legal staff</li><li>Escalate urgent client concerns</li><li>Review case records and identify missing information</li><li>Track outstanding tasks and follow-ups</li></ul>This is a high-volume position that requires strong organization and attention to detail.Performance ExpectationsSuccessful team members are expected to:<ul><li>Handle a high volume of client communications daily</li><li>Maintain accurate case notes</li><li>Respond to client inquiries promptly and professionally</li><li>Keep support tickets organized and updated</li><li>Follow up consistently on outstanding client needs</li><li>Work efficiently across multiple software systems</li><li>Maintain professionalism when dealing with frustrated or emotional clients</li></ul>Required QualificationsRequired<ul><li>Minimum 1 year of law firm experience</li><li>Strong phone communication skills</li><li>Strong written communication skills</li><li>Professional customer service experience</li><li>Experience handling sensitive or confidential information</li><li>Strong organizational skills</li><li>Reliable transportation to the Irvine office</li></ul>Preferred<ul><li>2+ years of legal support experience</li><li>Experience as a Paralegal or Legal Assistant</li><li>Experience with litigation support</li><li>Experience with CRM or case management software</li><li>Bilingual English/Spanish</li></ul>What We ValueWe are looking for someone who is:<ul><li>Professional</li><li>Organized</li><li>Reliable</li><li>Detail-oriented</li><li>Empathetic with clients</li><li>Comfortable handling multiple tasks at once</li><li>Able to work independently</li><li>Able to communicate effectively with both clients and attorneys</li></ul>Pay: $20.00 - $25.00 per hourExperience:<ul><li>Law office: 1 year (Required)</li><li>client-facing phone: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Santa Ana, CA 92707 (Required)</li></ul>Work Location: In person

Legal Client Support Representative

Potato Logics

Job Title: Customer Support Representative Location: Johar town, Lahore Job Timings: 9am-6pmJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to client inquiries and requests promptly and professionally.</li><li>Provide accurate information regarding services, campaigns, and project updates.</li><li>Coordinate with internal teams to resolve client concerns and ensure smooth communication.</li><li>Handle client feedback, complaints, and escalations while maintaining strong relationships.</li><li>Maintain client records, communication logs, and project-related documentation.</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Candidates with an Intermediate or Bachelor's qualification are encouraged to apply.</li><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Email: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support

DENPRO, Inc.

Job Description: IT Support RepresentativeDENPRO is seeking a qualified IT Support Representative to join our growing team.DENPRO is a Maryland-based IT consulting firm providing comprehensive technology solutions to small and mid-sized businesses nationwide. Our team of skilled professionals is dedicated to delivering exceptional service and consistently exceeding client expectations.Responsibilities<ul><li>Provide technical assistance to customers via phone</li><li>Diagnose, troubleshoot, and resolve IT-related issues</li><li>Document support requests and resolutions in the ticketing system</li><li>Apply logical troubleshooting methods and work independently</li><li>Support and maintain systems including DNS, DHCP, Active Directory, and Windows operating systems</li><li>Provide technical assistance to customers via phone, and/or walk-ups</li><li>Support and maintain systems including DNS, DHCP, Hybrid Active Directory environment, enrollment of computers and mobile devices to Intune, and Windows operating systems</li></ul>Qualifications<ul><li>Valid driver&rsquo;s license required</li><li>Experience resolving end-user technical issues</li><li>Strong written and verbal communication skills</li><li>Experience with Microsoft SharePoint and Office 365 administration</li><li>CompTIA A+ or Network+ certification, or a minimum of two years of relevant experience</li><li>Experience with Hybrid AD environments, Microsoft SharePoint, Intune device enrollment, and Office 365 administration</li><li>CCNA certification is a strong plus, but not required</li><li>Associate or Bachelor&rsquo;s degree preferred, but not required</li><li>Excellent customer service skills and a self-motivated, eager-to-learn attitude</li></ul>Compensation &amp; Benefits<ul><li>Competitive compensation based on experience</li><li>Health, dental, vision, and 401(k) benefits available after a 90-day probationary period</li><li>Paid time off</li><li>Opportunities for professional growth and advancement</li></ul>Job Type: Full-time Schedule: Monday&ndash;Friday, Day Shift (8-hour shifts)Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you willing to undergo a background check, in accordance with local law/regulations</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>IT Related: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Ability to Commute:<ul><li>Allentown, PA 18102 (Required)</li></ul>Work Location: In person

IT Support Representative

KYNY Group LLC

We are looking for a dependable Customer Service Representative to serve as the frontline of support for our clients and their customers. In this role, you will handle inbound inquiries, resolve issues, provide accurate information, and ensure every interaction leaves a positive impression. You will work remotely while playing a vital role in building trust and loyalty. <h3>Key Responsibilities</h3><ul><li>Respond to inbound inquiries via phone, email, chat, or ticketing system in a professional and timely manner.</li><li>Listen actively to customer concerns, identify needs, and provide accurate solutions.</li><li>Resolve complaints, troubleshoot issues, and escalate complex cases to appropriate departments when necessary.</li><li>Maintain a deep understanding of client products, services, and procedures.</li><li>Stay updated on changes, promotions, and updates to provide accurate information.</li><li>Guide customers through processes, troubleshooting steps, or account updates.</li><li>Follow up with customers as needed to ensure resolution and satisfaction.</li><li>Log all customer interactions in the CRM or ticketing system.</li></ul> <h3>Requirements</h3><ul><li>Previous experience in customer service, call center, or client-facing support roles is preferred. Entry-level candidates with strong customer service skills and a passion for helping others are encouraged to apply.</li><li>Proficiency with customer service software (i.e. Zendesk, Freshdesk, HubSpot Service Hub, Salesforce Service Cloud) is a plus.</li><li>Comfortable with phone systems, chat platforms, and email management.</li><li>Basic proficiency in Microsoft Office or Google Workspace.</li><li>Excellent verbal and written communication skills.</li><li>Empathy and patience when dealing with frustrated or upset customers.</li><li>Strong problem-solving and critical thinking skills.</li><li>Ability to remain calm under pressure and de-escalate tense situations.</li></ul> <h3>Benefits</h3><ul><li>Work from anywhere</li><li>Paid training</li><li>Flexible schedule</li><li>Supportive and collaborative environment</li><li>Opportunities for growth and advancement</li></ul>

Customer Service Representative (Remote, United States)

Customer Service Representative (Remote)

Zephyra CO

<div>
 
 Job Overview
 
 
 
 We are seeking a
 
 Customer Service Representative
 
 to serve as the main point of contact for customers. In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels.
 
 
 This role is ideal for someone who is empathetic, detail-oriented, and passionate about helping people.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone in a timely and professional manner
 </li>
 <li>
 Resolve customer issues, complaints, and requests with accuracy and empathy
 </li>
 <li>
 Maintain detailed records of customer interactions using CRM tools
 </li>
 <li>
 Escalate complex issues to senior support or management when needed
 </li>
 <li>
 Provide product or service information clearly and confidently
 </li>
 <li>
 Collect customer feedback to improve overall experience and service quality
 </li>
 <li>
 Work closely with internal teams to ensure smooth problem resolution
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s preferred)
 </li>
 <li>
 6 months of experience in customer service, support, or client-facing role
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Ability to multitask in a fast-paced environment
 </li>
 <li>
 Basic computer skills and familiarity with CRM systems
 </li>
 <li>
 Strong problem-solving and active listening skills
 
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in customer experience or customer success roles
 </li>
 <li>
 Bilingual abilities (a plus, not required)
 </li>
 <li>
 Experience working remotely or in digital support environments
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary (based on experience)
 </li>
 <li>
 Flexible work arrangements (remote)
 </li>
 <li>
 Training provided
 </li>
 <li>
 Opportunities for career growth within customer experience or operations
 </li>
 <li>
 Supportive team culture focused on development and learning
 
 </li>
 </ul>
</div>

Work from home - Customer Service Representative

Tayyad Packages

We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify stores.Since this is a client-facing role, a clear and professional English accent is critical.Important: This role requires excellent spoken English with a clear, neutral, or British accent.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat with clear, courteous communication</li><li>Manage orders, including placement, tracking, and resolving issues with customers or suppliers</li><li>Monitor e-commerce platforms to ensure smooth day-to-day operations</li><li>Maintain high levels of customer satisfaction and professionalism</li></ul>Requirements<ul><li>Based in Sialkot (office-based role, not remote)</li><li>2&ndash;3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)</li><li>Fluent spoken English with a neutral or British accent</li><li>Strong written communication skills</li><li>High emotional intelligence and a customer-first approach</li><li>Familiarity with order management systems and customer service tools</li><li>Reliable, punctual, and able to manage multiple tasks effectively</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative- Ecommerce

Search 10000+ Client support representative jobs near you this July. New roles added regularly across leading industries. Apply today.

10000 client support representative jobs Near Me

Legal Client Support Representative

Customer Support

IT Support Representative

Customer Service Representative (Remote)

Work from home - Customer Service Representative

Work from home - Customer Service Representative

Customer Support Representative- Ecommerce