client support representative

StudyWise

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 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
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 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
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 Schedule consultations with Visa Experts based on client needs and availability.
 
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 Serve as the first point of contact for clients seeking immigration advice.
 
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 Guide clients on required documents, timelines, and consultation procedures.
 
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 Relay relevant client information to advisors to ensure well-prepared meetings.
 
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 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
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 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
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 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
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 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
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 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
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 Strong written communication and interpersonal skills.
 
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 Excellent multitasking and time management abilities.
 
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 Attention to detail and client-focused attitude.
 
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 Basic knowledge of visa or immigration processes is an advantage.
 
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 </ul>
</div>

Chat Support Representative

Dejure Technologies

We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:<ul><li>Provide real-time chat support to customers.</li><li>Respond professionally to customer inquiries.</li><li>Resolve customer issues, complaints, and questions accurately and efficiently.</li><li>Document all interactions and maintain up-to-date customer records.</li><li>Communicate updates or issues to team leads as needed.</li><li>Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales tracking tools.</li></ul>Qualification:<ul><li>Minimum 1 year of experience in a customer support/chat support role.</li><li>Excellent written English and communication skills.</li><li>Ability to multitask and handle multiple chats simultaneously.</li><li>Problem-solving attitude with patience and empathy.</li><li>Ability to work in shifts (if required).</li></ul>Location: PIA Road near wapda town ,Lahore Timings: 11:00am-8:00pmJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

JLPS Group

Experience Required: Minimum 1 year (Inbound or Outbound Call Center Experience)Position SummaryWe are seeking a Female Customer Support Representative (CSR) to join our Support Department at our Aesthetic Head Quater in Garden Town, Lahore. The ideal candidate will have prior experience handling inbound or outbound customer interactions in a call center environment and possess excellent communication and interpersonal skills.This role involves engaging with clients over the phone and online channels to provide information about aesthetic treatments, schedule appointments, handle inquiries, and ensure a premium customer experience. Comprehensive product and service training will be provided.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally, ensuring exceptional client service.</li><li>Respond promptly to customer inquiries related to clinic services, treatments, and appointments.</li><li>Maintain detailed and accurate records of client interactions in the CRM system.</li><li>Coordinate with internal teams &mdash; including consultants, aesthetic practitioners, and front desk &mdash; to confirm appointments and follow up on client queries.</li><li>Assist in client retention by ensuring satisfaction, addressing concerns, and promoting new services or offers.</li><li>Manage communication via WhatsApp, email, and social media chat, maintaining a professional and empathetic tone.</li><li>Achieve monthly targets for customer response time, satisfaction, and lead conversion.</li><li>Participate in product and communication training sessions to enhance knowledge of aesthetic services.</li><li>Uphold the clinic&rsquo;s professional image and ensure confidentiality of all client information.</li></ul>Required Skills &amp; Attributes<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polished and confident telephone etiquette.</li><li>Friendly, empathetic, and customer-oriented personality.</li><li>Ability to manage multiple calls/chats and prioritize effectively.</li><li>Strong coordination and follow-up abilities.</li><li>Basic computer and CRM/data-entry proficiency.</li><li>Team player with a professional attitude and willingness to learn.</li></ul>Qualifications &amp; Experience<ul><li>Minimum Bachelor&rsquo;s degree (or intermediate with strong communication skills).</li><li>At least 1 year of experience as an Inbound or Outbound Call Center Representative (healthcare, hospitality, or beauty industry experience is a plus).</li><li>Familiarity with customer service systems, CRM tools, or appointment scheduling software will be an advantage.</li></ul>Job Timings : 3 PM to 12 AM (or may be changed according to the company requirements)Market Competitive Salary subjected to evaluation during the interviewLocation: Garden Town, LahoreTo apply please share your CV at WhatsApp +92-336-4359850 (rapid response)Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative (Female)

Fanar Group LLC

HIRINGRobostores LLCAl Quoz Industrial Area 3Female Candidates OnlyPosition: E-commerce Client SupportJob Summary:The Client Support Representative is responsible for providing exceptional service and assistance to clients by addressing inquiries, resolving issues, and ensuring overall customer satisfaction. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Serve as the first point of contact for clients via phone, email, or chat.Provide accurate information about products, services, and company policies.Resolve client inquiries, complaints, and issues promptly and professionally.Track and document client interactions, feedback, and resolutions in the CRM system.Coordinate with internal departments (sales, technical, finance, etc.) to ensure client needs are met efficiently.Follow up with clients to ensure satisfaction and build long-term relationships.Identify opportunities for process improvement and recommend solutions to enhance the client experience.Stay updated on company products, services, and updates to provide accurate support.Qualifications:Minimum 2 years of experience in client support or related role.Strong communication and interpersonal skills.Ability to multitask and work in a fast-paced environment.Detail-oriented and proactive problem-solving skills.Salary: AED 4,000&ndash;5,500 (depending on experience and performance)How to Apply:Please send your CV to customersupport@robostores.comJob Type: Full-timePay: AED4,000.00 - AED5,500.00 per month

E-commerce Client Support

RestHero.io

Overview We are seeking a Customer Support Representative to assist customers with inquiries, troubleshoot issues, and provide outstanding service. You will handle customer interactions via phone, email, and chat while maintaining a high level of professionalism. Strong communication skills and experience with CRM tools like Salesforce or Zendesk are required. The role involves resolving customer concerns efficiently and contributing to service improvements. Join us to enhance customer satisfaction and support our growing client base. Responsibilities <ul><li>Handle customer inquiries via phone, email, and chat with professionalism.</li><li>Troubleshoot issues and provide timely resolutions.</li><li>Resolve customer concerns efficiently and contribute to service improvements.</li><li>Utilize CRM tools (e.g., Salesforce or Zendesk) to manage customer interactions and track issues.</li></ul> Qualifications <ul><li>Strong communication skills.</li><li>Experience with CRM tools like Salesforce or Zendesk.</li><li>Ability to resolve customer concerns efficiently and professionally.</li></ul> Job details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Customer Service</li><li>Industries: IT Services and IT Consulting</li></ul>

Customer Support Representative

TopSpot Media

Job Title: Customer Support Representative Job Type: Full-timeJob OverviewWe are looking for a motivated and confident Customer Support Representative (Female preferred) to join our team. The selected candidate will be responsible for generating qualified leads through cold calling, email outreach, and consistent follow-ups. She will also play a key role in arranging meetings with corporate clients and supporting the sales team. This position requires excellent communication skills, strong convincing abilities, and the capability to build long-lasting professional relationships.Key Responsibilities<ul><li>Generate new business leads through cold calling, email campaigns, and timely follow-ups.</li><li>Identify, qualify, and nurture potential clients to create new business opportunities.</li><li>Maintain an organized pipeline of prospects and regularly update CRM/records.</li><li>Schedule and coordinate meetings between prospects and the sales team.</li><li>Achieve monthly lead-generation and performance targets.</li><li>Research and identify potential markets, industries, and decision-makers.</li><li>Build rapport and maintain strong professional relationships with prospects.</li><li>Gather client feedback to support sales and marketing strategies.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Experience: 2&ndash;3 years of experience in lead generation, telemarketing, or inside sales.</li><li>Excellent verbal and written communication skills.</li><li>Strong convincing and negotiation abilities with corporate clients.</li><li>Goal-driven, proactive, and capable of meeting targets.</li><li>Proficiency in MS Office; experience with CRM tools is a plus.</li><li>Female candidates are strongly encouraged to apply.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>Opportunities for professional growth and career development.</li><li>A supportive, collaborative, and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Winngoo UK Pvt Ltd

We are looking for a Customer Support Representative to join our team and provide outstanding service to our customers. In this role, you will act as the first point of contact, helping customers with questions, concerns, and troubleshooting needs across multiple channels such as email, phone, chat, and social media.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media.</li><li>Resolve product or service problems by clarifying issues, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.</li><li>Maintain detailed records of customer interactions, feedback, and complaints using the CRM system.</li><li>Escalate unresolved issues to the appropriate internal teams when necessary.</li><li>Assist in developing customer service procedures, policies, and standards.</li><li>Work collaboratively with other departments such as Sales, Product, and Engineering to improve the customer experience.</li><li>Stay updated on product knowledge to effectively support users.</li><li>Meet or exceed performance metrics, such as response time and customer satisfaction scores.</li></ul>Qualifications:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Proven customer support or client service experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Patience, empathy, and a positive attitude.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;25,000.00 per monthLanguage:<ul><li>Tamil (Preferred)</li><li>English (Preferred)</li></ul>Work Location: In person

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