client support representative

MAF COLLECTIONS (SMC-PRIVATE) LIMITED

Customer Support Representative (CSR)Job SummaryIf you have the expertise and skills to deal with international customers to provide them support and keep them satisfied, IBP Global is the right place.As a Customer Support Representative, your primary responsibility is to provide efficient and timely customer support. You will handle customer queries and complaints through various communication channels such as email, phone, chat, and social media. Your job is to ensure that customers receive the best possible service and resolution to their issues.Key Responsibilities<ul><li>Responding promptly and professionally to customer inquiries and complaints via email, phone, chat, and social media</li><li>Troubleshooting and resolving customer issues by providing accurate and relevant information</li><li>Escalating complex issues to higher-level designers or management as required</li><li>Building rapport and maintaining good relationships with customers by providing exceptional customer service</li><li>Monitoring and tracking customer inquiries and complaints to ensure timely resolution and follow-up</li><li>Keeping up-to-date with product and service knowledge to provide accurate information to customers</li><li>Maintaining accurate and detailed customer records and updating them as necessary</li></ul>Requirements<ul><li>Proven customer support experience, preferably in a fast-paced environment</li><li>Excellent English spoken skills</li><li>Preferably female</li><li>Ability to work in a team environment</li><li>Strong problem-solving and analytical skills</li><li>Ability to manage multiple tasks simultaneously and prioritize effectively</li><li>Ability to work under pressure and meet tight deadlines</li><li>Proficiency in using computer applications and tools, including Microsoft Office</li></ul>Location: LahoreSalary: Rs 30,000 - 50,000 plus KPI bonus along with sales CommissionJob Type: Full-time (Night Shift 8 pm - 5 am)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

GLOSSY LOUNGE

Company Description:Glossy Lounge, designed and made in the UAE, operates with sustainability at its core, emphasizing natural and eco-friendly fabrics. Our wearable collections and tech innovations are mindful of environmental impact. We are committed to bettering communities by donating time and products to initiatives supporting women and children. Glossy Lounge continuously seeks causes and organizations to support, embodying hope and a collective spirit to empower individuals.Role Description:This is a full-time on-site role for FEMALE a Customer Support Representative (Arabic-speaking) located in Dubai. The role involves daily interaction with customers, ensuring their satisfaction, and addressing inquiries through excellent communication and customer service skills. The representative will troubleshoot issues to provide effective solutions and maintain a high level of customer satisfaction.Qualifications:<ul><li>Customer Support and Troubleshooting skills</li><li>Customer Satisfaction and Customer Service skills</li><li>Excellent Communication skills</li><li>Ability to work on-site in Dubai</li><li>Proficiency in Arabic and English</li><li>Experience in the retail or fashion industry is a plus</li><li>Strong problem-solving skills and attention to detail</li></ul>You may send your application to - ralph@glossylounge.comJob Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Are you Female?</li></ul>Language:<ul><li>Arabic? (Required)</li></ul>

Customer Support Representative (Arabic-speaking)

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Customer Support Representative

Apex Fulfilment

Job Description:Apex Fulfilment is seeking a Customer Support Representative to join our dedicated team. You will play a crucial role in ensuring our customers receive top-notch support for their logistics needs.Key Responsibilities:<ul><li>Respond to customer queries through phone and chat.</li><li>Call customers for confirmation of every new order.</li><li>Address and resolve customer complaints effectively and efficiently.</li><li>Maintain accurate records of all customer interactions.</li><li>Prepare daily and weekly reports on customer service progress.</li><li>Collaborate with team members to improve the overall customer experience.</li></ul>Qualifications:<ul><li>Strong communication skills in English and Urdu.</li><li>Previous experience in customer service is preferred.</li><li>Excellent problem-solving skills and a friendly demeanor.</li><li>Ability to thrive in a fast-paced environment.</li><li>Join our team and help us provide exceptional support to our customers!</li></ul><ul><li>Timings: 11 AM &ndash; 8 PM</li><li>Days: Monday&ndash;Saturday</li><li>Location: Gulistan-e-Johar, Karachi (On-site)</li></ul>Job Type: Full-timePay: Rs25,000.00 per monthApplication Deadline: 15/10/2025

Customer Support

Spring Valley

At our company, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We&rsquo;re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for purchases. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.Objectives of this role<ul><li>Handle a large volume of inbound and outbound calls in a timely manner</li><li>Follow communication scripts and use knowledge of the company&rsquo;s products and services to go off-script when necessary</li><li>Identify customer needs, research issues, resolve complaints, and provide solutions</li><li>Maintain ownership of calls throughout the lifecycle of a caller&rsquo;s request, including follow-ups with escalation team</li><li>Recommend improvements for systems and processes to boost organizational efficiency</li><li>Fluency in Hindi (mandatory)</li><li>Prior experience in telesales, telemarketing, or customer support is a plus.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,500.00 per monthExperience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>hindi (Required)</li></ul>

Customer Support Hindi (Female)

Al HARMAIN DATES

Job description:Job Title: Customer Support Representative (E-commerce Industry)Location: North Nazimabad, Block A, KarachiJob Type: Full-TimeShort Summary:We are looking for a dedicated and responsible Customer Support Representative for our E-commerce business. This is a non-target-based, full-time office job. The main responsibilities include calling customers for order confirmation, verifying parcel deliveries, and handling customer queries on incoming calls.Key Responsibilities:<ul><li>Make outgoing calls to customers for order confirmation.</li><li>Call customers to confirm parcel delivery status (received or not).</li><li>Handle customer queries and complaints on incoming calls.</li><li>Update records and order status using MS Excel / Google Sheets.</li><li>Coordinate with the warehouse and courier teams for timely delivery updates.</li><li>Maintain polite and professional communication with customers at all times.</li><li>Follow company guidelines and work closely with team members for smooth operations.</li><li>Support during busy days and overtime will be provided if workload increases.</li></ul>Requirements:<ul><li>Minimum Education: Intermediate (FA / FSc / ICS / ICom or equivalent).</li><li>Basic knowledge of MS Excel or Google Spreadsheets is a must.</li><li>Good communication skills in Urdu and basic English.</li><li>No transport provided by the company.</li><li>Minimum 1 Year Experience of call Center</li></ul>Office Timing:<ul><li>Monday to Saturday</li><li>10:00 AM to 7:30 PM</li><li>Overtime provided during high workload days.</li></ul>Other Details:<ul><li>Fixed Salary</li><li>Not a target-based job</li><li>Performance-based increment possible after 3 months</li></ul>Job Type: Full-timeExperience:<ul><li>Call Center : 1 year (Required)</li></ul>Job Types: Full-time, FresherPay: Rs18,000.00 - Rs25,000.00 per monthExperience:<ul><li>Customer Support: 1 year (Required)</li></ul>Work Location: In person

Customer Support (Female)

Vantor

<div>Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what&rsquo;s happening now and shape what&rsquo;s coming next. Vantor is a place for problem solvers, changemakers, and go-getters&mdash;where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Vantor is seeking an Imagery Support Representative to join our team! In this role, you will provide enterprise-level customer support for our external customers and ensure quality and performance delivery standards. By developing internal and external client relationships you will thrive in forecasting client business needs, plan service deliveries, drive proactive service, and support mechanisms to reduce client downtime/costs. You will directly support revenue grown by acting as a liaison between customers, technical support, product development, sales, and field services to identify opportunities to support delivery improvements, cost reduction, and improve value-add to the customer/client.
Vantor Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand, and navigate our changing planet. Our unique approach combines decades of deep mission understanding and a proven commercial and defense foundation to deploy solutions and deliver insights with unrivaled speed, scale, and cost effectiveness.
Responsibilities:<ul><li>
Provide excellent e-mail customer support for internal and external customers</li><li>
Answer inbound email and phone communications</li><li>
Processes orders and prepares quotations and feasibilities</li><li>
Assist customers to define order requirements, including image selection</li><li>
Utilize knowledge of company policy and departments to find answers to technical questions</li><li>
Apply knowledge of satellite imagery to perform basic quality control evaluations and recommendations</li><li>
Attend training and development courses, provide training to peers and customers as needed</li><li>
Effectively communicate with all levels of the company and customers</li><li>
Collaborate between customers, technical support, product development, sales, and field services</li><li>
Identify opportunities to support delivery improvements, cost reduction, and improve value-add</li></ul>
Minimum Qualifications:<ul><li>
Must be a U.S. citizen or permanent resident</li><li>
2 years of previous experience in customer service, preferably in a professional or B2B setting</li><li>
Previous experience with Microsoft Windows, Microsoft Office Suite (Outlook, Excel, etc.)</li><li>
Excellent communication skills</li></ul> 
Preferred Qualifications:<ul><li>
Bachelors degree in Geography, GIS, Communications, Sciences, or similar</li><li>
Previous exposure to GIS applications and technologies, e.g., Esri ArcGIS, ArcGIS Pro, QGIS</li><li>
Excellent listening, comprehension &amp; interpersonal skills</li><li>
Effective problem-solving and analytical abilities</li></ul>
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate&rsquo;s starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.<ul><li>The base pay for this position within Colorado is: $24.00 - $40.00 hourly.</li></ul>
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: https://www.Vantor.com/careers
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.</div>

Imagery Support Representative

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