customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer success specialist Jobs in Lahore Pakistan

customer success specialist

customer services representative Jobs in Lahore Pakistan

customer services representative

client support specialist

StudyWise

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 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
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 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
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 Schedule consultations with Visa Experts based on client needs and availability.
 
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 Serve as the first point of contact for clients seeking immigration advice.
 
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 Guide clients on required documents, timelines, and consultation procedures.
 
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 Relay relevant client information to advisors to ensure well-prepared meetings.
 
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 Maintain smooth communication between clients and the immigration advisory team.
 
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 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
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 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
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 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
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 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
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 Strong written communication and interpersonal skills.
 
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 Excellent multitasking and time management abilities.
 
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 Attention to detail and client-focused attitude.
 
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 Basic knowledge of visa or immigration processes is an advantage.
 
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 </ul>
</div>

Chat Support Representative

HR Ways

Job Title : QuickBooks ExpertAbout Client Our Client &#65279;is &#65279;is a Dubai-based SaaS property management platform with four mobile apps and an admin dashboard that streamlines real-estate operations, tenant communication, and online rent management for clients worldwide.&#65279;Role OverviewWe are looking for a highly skilled and customer-oriented QuickBooks Live Expert to join our team. In this role, you will provide real-time support to clients using QuickBooks Online (QBO), addressing their accounting and bookkeeping concerns, offering guidance on best practices, and delivering insightful financial consulting.This is a client-facing position requiring strong communication skills, in-depth knowledge of accounting workflows, and hands-on experience with QuickBooks. The ideal candidate is proactive, detail-driven, and passionate about helping clients solve financial challenges efficiently.Key Responsibilities<ul><li>Provide live support to clients using QuickBooks Online (QBO)</li><li>Resolve accounting and bookkeeping queries in real time</li><li>Guide users through accounting best practices and software features</li><li>Assist with account setup, reconciliation, reporting, and other QBO functions</li><li>Deliver expert consulting on accounting processes and financial data interpretation</li><li>Maintain accurate documentation of client interactions and resolutions&#65279;</li></ul>Requirements<ul><li>1-2 years of hands-on experience in accounting, bookkeeping, or financial consulting</li><li>Proficiency in QuickBooks Online (QBO) is required</li><li>Strong understanding of accounting principles and workflows</li><li>Experience in client support or customer service is a plus</li><li>Excellent problem-solving skills and attention to detail</li><li>Strong communication and interpersonal abilities</li><li>Ability to manage multiple client sessions and prioritize effectively</li><li>Relevant certification in QuickBooks or accounting is preferred (e.g., QuickBooks ProAdvisor, CPA, etc.)&#65279;</li></ul>Other Details:Working Days: Monday -Friday &#65279;Experience: 2+yrs &#65279;Salary: Tax-Free &#65279;Working Timings: 10:00 AM - 7:00 PM (One Hour Break) &#65279;&#65279;Location: &#65279;DHA, LahoreAbout HR Ways:&quot;HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.&quot;Job Type: Full-timeWork Location: In person

Quickbooks Expert

Dejure Technologies

We are looking for client focused Chat Support Representative to join our team. The ideal candidate will handle technical queries, troubleshoot basic issues, provide guidance, and ensure a smooth customer experience and client retention.Requirements:<ul><li>Provide real-time chat support to customers.</li><li>Respond professionally to customer inquiries.</li><li>Resolve customer issues, complaints, and questions accurately and efficiently.</li><li>Document all interactions and maintain up-to-date customer records.</li><li>Communicate updates or issues to team leads as needed.</li><li>Familiarity with CRM software (Salesforce, HubSpot, etc.) and sales tracking tools.</li></ul>Qualification:<ul><li>Minimum 1 year of experience in a customer support/chat support role.</li><li>Excellent written English and communication skills.</li><li>Ability to multitask and handle multiple chats simultaneously.</li><li>Problem-solving attitude with patience and empathy.</li><li>Ability to work in shifts (if required).</li></ul>Location: PIA Road near wapda town ,Lahore Timings: 11:00am-8:00pmJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Billing Freedom

The Business Support Executive plays a key role in providing administrative, operational, and coordination support to ensure smooth client processes. This position requires excellent organizational skills, attention to detail, and the ability to multitask in a dynamic work environment.Key Responsibilities:<ul><li>Provide day-to-day administrative and operational support to the management team.</li><li>Assist in preparing client reports, presentations, and documentation.</li><li>Manage internal and external communication, including emails, meetings, and calls.</li><li>Coordinate between departments to ensure timely completion of tasks and projects.</li><li>Maintain accurate records, files, and data management systems.</li><li>Support in scheduling meetings, preparing agendas, and recording minutes.</li><li>Assist in budgeting, expense tracking, and procurement processes.</li><li>Identify opportunities to improve workflow efficiency and support client growth.</li><li>Perform other duties as assigned by the management.</li></ul>Skills:<ul><li>1&ndash;3 years of experience in a similar administrative or operations support role.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in MS Office (Word, Excel, PowerPoint, Outlook).</li><li>Excellent time management and organizational abilities.</li><li>Ability to work independently and handle multiple tasks efficiently.</li><li>Attention to detail and problem-solving mindset.</li><li>Experience in business coordination or customer support.</li><li>Familiarity with CRM or ERP software.</li><li>Team player with a proactive and positive attitude.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Its an onsite night shift job so are you able to do work from 6pm to 3am?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Business Support Executive

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
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 O Levels/Matric or above
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 Excellent English Written and Verbal Communication
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 American or neutral accent
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
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 Must be alteast 18 Years old and hold valid CNIC.
 
 
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 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
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 Collaborative mindset
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 Customer service focus
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 Hands-on-problem solving ability
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 The ability to communicate technical information in a simple manne
 
 
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 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
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 Unlimited exposure
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 A chance to polish your skills
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 A great learning environment
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 Ample experience to build a future path for yourself
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 An opportunity to operate with a highly trained and diversified network of people
 
 
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 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
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 Medical Insurance &amp; OPD
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 Provident Fund with investment options
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
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 Conveyance facility
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 Loan facility
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 Employee Appreciation programs
 
 
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 The salary for this position will be up to PKR 115,000 per month. It's worth nothing, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
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 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
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 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
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 Providing alternatives to products/items, which are not available on the ecommerce website
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 Follow standard processes and procedures when it comes to providing the resolution
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 Staying up to date with latest updates on system information, process changes and future updates
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 </ul>
</div>

Customer Success Specialist

Techionik Ltd

We are seeking a Customer Support Executive who will be responsible for managing client interactions, resolving customer issues, and ensuring excellent service delivery. The ideal candidate must have strong communication skills, problem-solving abilities, and a customer-first attitude.Key Responsibilities:<ul><li>Handle customer queries through email, chat, and phone in a professional manner.</li><li>Maintain a positive and empathetic attitude toward customers at all times.</li><li>Provide accurate, valid, and complete information by using the right tools and resources.</li><li>Resolve customer complaints efficiently and follow up to ensure full satisfaction.</li><li>Maintain customer records and update information in the system.</li><li>Collaborate with internal teams to ensure customer issues are resolved quickly.</li><li>Identify trends in customer feedback and report them to the management team.</li><li>Assist in improving customer service procedures, policies, and standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1- 1.5 years of experience in customer support or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Proficiency in using CRM tools and MS Office.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Skills:<ul><li>Experience in handling international clients.</li><li>Knowledge of email etiquette and live chat support.</li><li>Ability to remain calm and professional under pressure.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Executive

Enrichers Investment Group

Timings: 2pm-11pmMust Have QualificationsMinimum Bachelor's degree in finance, marketing, business, economics, or a related field.Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) will be preferredWho Are We?Enrichers Investment Group (EIG) is a leading investment firm in Pakistan. We specialize in forming strategic investment consortiums across diverse sectors like financial instruments, physical trade, real estate, agriculture, and tourism &amp; hospitality.Our subsidiary, Enrichers Private Limited (EPL), is a corporate member of PMEX, operating in major exchanges like NYMEX, NYSE, PSX, and PMEX.What We Offer?&middot; 24/5 Client Support: We prioritize client satisfaction with round-the-clock assistance.&middot; Data-Driven Decisions: Our services are customized, transparent, and backed by in-depth knowledge.&middot; Cutting-Edge Technology: We empower investors with tech-driven trading capabilities.&middot; Tailored Investment Strategies: We craft personalized plans to achieve client's financial goals.Role Overview: We are seeking a driven and energetic Client Service Representative to join our growing team. You will be the first point of contact for our valued clients, providing exceptional service and ensuring their satisfaction. This is a fast-paced environment where you will thrive on building relationships and exceeding client expectations.Job Responsibilities:&middot; Respond to client inquiries via phone, email, and chat in both Urdu and English&middot; Proactively identify and resolve client issues in a timely and professional manner&middot; Provide accurate and up-to-date information to clients regarding our services&middot; Stay informed on market trends to communicate their impact on client portfolios&middot; Build and maintain positive relationships with clients&middot; Document all client interactions and maintain accurate records&middot; Escalate complex issues to the appropriate team&middot; Contribute to a positive and energetic team environment&middot; Uphold company policies and proceduresCompetencies Required:&middot; Minimum 1 year of experience in business, marketing or related fields&middot; Fluency in Urdu and English (written and verbal)&middot; Excellent communication and interpersonal skills&middot; Strong telephone etiquette with a clear, pleasant, and energetic voice&middot; Proven ability to multi-task, prioritize, and manage time effectively&middot; Ability to work independently and as part of a team&middot; A positive and professional demeanor&middot; Understanding of financial markets conceptsWhy Join Us?&middot; Launch your career with a leading investment group managing a diverse portfolio.&middot; Benefit from a comprehensive training program and ongoing professional development.&middot; Gain exposure to various facets of the financial and investment industry.&middot; Build a rewarding career with potential for advancement within the company.Growth Path:This role provides a launchpad for your financial services career, equipping you to empower clients with market insights.Benefits and Rewards:&middot; Competitive salary and lucrative commission structure&middot; Build a long-lasting career with ample professional development&middot; Access free ongoing training programs and certifications&middot; Enjoy a comprehensive benefits package including meals, exciting trips &amp; rewards, and various leave options - Annual, Sick, Casual, Hajj/ Umrah and Marriage LeavesJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Evening Shift) - Males Only

Explore 1598+ Client support specialist in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1598 client support specialist jobs IN Lahore Pakistan

Chat Support Representative

Quickbooks Expert

Chat Support Representative

Business Support Executive

Customer Success Specialist

Customer Support Executive

CSR (Evening Shift) - Males Only