client support specialist

Tweety Four 7

Client Support Specialist &ndash; Onsite Night Shift (Female Only)Job Location: Bahria Town, Rawalpindi Work Mode: Onsite Shift Timings: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Openings: Multiple Salary Package: PKR 100,000 &ndash; PKR 150,000We are seeking a motivated Client Support Specialist to join our onsite Client Services team in Rawalpindi. This position is designed for individuals who enjoy working with international clients, managing relationships, and ensuring smooth service delivery through clear communication and coordination.This opportunity is open to female candidates only.Role OverviewThe Client Support Specialist will serve as a liaison between clients and internal teams, ensuring client requirements are understood, communicated, and addressed efficiently. The role focuses on client satisfaction, onboarding support, CRM management, and continuous improvement of the client experience.Candidates with up to 1 year of experience or fresh graduates with strong communication skills are encouraged to apply.Primary Duties and Responsibilities<ul><li>Handle ongoing communication with international clients through email, calls, and CRM tools</li><li>Understand client needs and assist with timely resolution of requests and concerns</li><li>Coordinate with internal departments such as Engineering, Support, and Operations</li><li>Support new client onboarding and training activities</li><li>Track and update client information, interactions, and feedback in CRM systems</li><li>Assist in monitoring client engagement, satisfaction, and retention metrics</li><li>Document issues, feedback, and service improvements for internal reporting</li><li>Follow best practices for customer service and client relationship management</li></ul>Required Qualifications and Skills<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related discipline</li><li>0&ndash;1 year of experience in customer success, customer support, or client-facing roles</li><li>Strong spoken and written English communication skills</li><li>Basic knowledge of CRM platforms (Salesforce, HubSpot, or similar) preferred</li><li>Professional attitude with strong interpersonal and coordination skills</li><li>Willingness to work night shifts aligned with international clients</li><li>Female candidates only</li></ul>Shift Details:<ul><li>US Shift: 6:00 PM &ndash; 3:00 AM PKT</li><li>Australia Shift: 3:00 AM &ndash; 12:00 PM PKT</li></ul>Salary and Benefits<ul><li>Monthly salary between PKR 100,000 and PKR 150,000</li><li>10 paid leaves annually</li><li>Company‑provided pick and drop transportation</li><li>Structured training and career growth opportunities</li><li>Supportive, professional, and team‑oriented work environment</li><li>Exposure to international clients and global service standards</li></ul>Why This Role?<ul><li>Onsite role in a secure office location</li><li>Clear career progression in Client Success and Account Management</li><li>Ideal entry point into international client handling roles</li><li>Long‑term growth opportunities based on performance</li></ul>How to ApplyCandidates who meet the requirements and are interested in building a career in client success are encouraged to apply through Indeed.~Client Support Specialist, Customer Success Executive, Client Support Jobs, Customer Experience Jobs, CRM Executive, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Client Relationship Management.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Client Support Specialist

Hiring: Client Success Specialist (Female Only) &ndash; Onsite | RawalpindiLocation: Bahria Town, Rawalpindi (Onsite) Shift: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Number of Vacancies: 7 Salary Range: PKR 100,000 &ndash; PKR 150,000We are hiring a Client Success Specialist (Female Candidates Only) to join our growing Client Success team. This role is ideal for candidates with strong communication skills who are passionate about client relationship management, customer experience, and working with international clients in a professional onsite environment.About the RoleAs a Client Success Specialist, you will act as a primary point of contact for clients, ensuring satisfaction, retention, and long-term success. You will work closely with internal teams to support onboarding, manage ongoing communication, resolve issues, and improve overall service delivery while maintaining accurate CRM records.Fresh graduates and candidates with up to 1 year of experience in customer success, customer support, or client-facing roles are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day communication with clients via email, calls, and CRM platforms</li><li>Understand client requirements and ensure timely delivery of solutions</li><li>Coordinate with Engineering, Support, and Operations teams to address client needs</li><li>Assist in tracking and reporting client satisfaction, engagement, and retention metrics</li><li>Support client onboarding and training sessions to ensure a smooth experience</li><li>Maintain accurate client data and documentation in CRM systems</li><li>Record client feedback and support continuous service improvements</li><li>Learn and apply best practices in client relationship management and service excellence</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Up to 1 year of experience in a client-facing, customer success, or support role</li><li>Excellent verbal and written communication skills in English</li><li>Basic familiarity with CRM systems such as Salesforce or HubSpot is an advantage</li><li>Positive attitude, eagerness to learn, and strong interpersonal skills</li><li>Willingness to work night shifts:</li><li>US Time Zone: 6:00 PM &ndash; 3:00 AM</li><li>Australia Time Zone: 3:00 AM &ndash; 12:00 PM</li><li>Female candidates only</li></ul>Compensation and Benefits<ul><li>Competitive salary between PKR 100,000 and PKR 150,000</li><li>10 paid time off (PTO) days annually</li><li>Free pick and drop transportation provided by the company</li><li>Structured career growth and development plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international clients and global best practices</li></ul>Why Join Us<ul><li>Professional onsite work environment in Bahria Town, Rawalpindi</li><li>Clear growth path within Client Success and Account Management</li><li>Opportunity to build a long-term career in customer and client success</li><li>Work with international clients and structured processes</li></ul>Apply NowIf you are passionate about delivering excellent client experiences and want to grow your career as a Client Success Specialist, we encourage you to apply today.~Client Success Specialist, Customer Success Jobs, Client Support Specialist, Customer Experience Jobs, CRM Jobs, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Customer Relationship ManagementJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Client Success Specialist (Female)

Foodics

Customer Support Specialist OverviewFoodics is a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, we serve customers and partners in over 35 countries worldwide. Our products have processed over 6 billion orders, making Foodics one of the most rapidly evolving SaaS companies to emerge from the MENA region. Foodics has completed three rounds of funding, the latest raising $170 million in the largest SaaS funding round in MENA, boosting our ability to serve business owners.The Job in a NutshellAs a Customer Support Specialist, you will handle clients' inquiries and requests regarding Foodics products and overall incoming communication channels. You will be the first line of support for customers with a primary focus on providing optimum service at all times. Responsibilities <ul><li>Handle and provide accurate answers for client inquiries</li><li>Escalate and follow up with concerned teams as needed until case resolution</li><li>Document communication logs into our CRM and ticketing systems with accuracy</li><li>Train clients on using Foodics products via multiple virtual channels</li><li>Report daily events to team leaders and highlight areas needing attention</li></ul> Qualifications <ul><li>Bachelor's degree in any major (preferred)</li><li>0 - 1 year of experience in call center or customer service roles</li><li>High fluency in English, especially verbal communication (must)</li><li>Excellent typing skills (must)</li><li>Comfortable and skilled in delivering training (preferred)</li><li>Willing to work hard and autonomously to handle customer cases until resolution</li><li>Strong communication and problem-solving abilities</li><li>Comfortable performing routine tasks while maintaining quality standards</li></ul> What We Offer You <ul><li>Highly competitive compensation packages, including bonuses and the potential for shares</li><li>Regular training and an annual learning stipend to grow professionally</li><li>Join a team of professionals from over 30 nationalities working in 14 countries</li><li>Autonomy, mentoring, and challenging goals that create opportunities for you and the company</li></ul>

Customer Support Specialist

EyeMed Vision Care

<div><div>Requisition ID: 911940 
Store #: 111319 EM Acct Supports - OH CSC 
Position:Full-Time 
Total Rewards: Benefits/Incentive Information</div> 
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At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use.</div>
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 Our mission is to help people see life to the fullest&mdash;and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world&rsquo;s vision crisis.</div>
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 EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn.</div><div>
GENERAL FUNCTION
</div><div>The Account Services team provides specialized service tailored to meet the needs of our client base. The Specialist &ndash; Customer Mgt. provides external support to key client contacts made up primarily of HR and benefit professionals. In addition, the Specialist works cross functionally to provide client solutions in partnership with Account Management teams.</div> 
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MAJOR DUTIES AND RESPONSIBILITIES</div>
<ul>
<li>Collaborates with Account Management; maintains and develops current client relationships including resellers, brokers and consultants; ensures support of vision plans</li>
<li>Executes requests, provides follow up, and facilitates service process to exceed client, reseller, broker, and/or consultant expectations</li>
<li>Creates compelling and comprehensive written responses to client requests</li>
<li>Leverages internal departments (Membership, ID Card Support, Billing, Claims, Call Center, Provider Relations, Open Enrollment Support, Operations Services) to facilitate Account Management and client/broker requests and resolve issues</li>
<li>Educates commercial clients, resellers, brokers, and consultants on EyeMed processes through telephonic or email communication</li>
<li>Provides telephonic outreach to providers and members when necessary</li>
<li>Maintains the necessary level of understanding to provide operational guidance for member eligibility/claims discrepancies to clients and account management</li>
<li>Develops and maintains knowledge to articulate EM operational processes including membership, billing, claims, provider relations and call center operations to clients and account management</li>
<li>Collaborates with management, brings forward ideas, and creates opportunities for continued process improvement, finds ways to create efficiencies within the client support team.</li>
<li>Maintains a working knowledge of EyeMed systems, including but not limited to claims and eligibility systems, Client Group Portal, Salesforce.com, and Excel.</li>
<li>Achieves key performance indicators assigned, specifically manages to 24 hour turnaround deadline for all client or account manager requests</li>
<li>Ensures client operational changes are successfully implemented, ensuring satisfaction for internal stakeholders and clients</li>
<li>Resolves escalated billing inquiries and informational eligibility file feed errors</li></ul> 
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BASIC QUALIFICATIONS</div>
<ul>
<li>High School Diploma</li>
<li>3+ years business experience with operational support</li>
<li>Customer/client support experience</li>
<li>Excellent communication skills (written/verbal)</li>
<li>Knowledge of Microsoft Office Products</li>
<li>Comfort managing telephonic relationships</li>
<li>Ability to work well independently, under pressure and multi-tasking</li>
<li>Position requires availability in office during the work week</li></ul> 
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PREFERRED QUALIFICATIONS</div>
<ul>
<li>Bachelor&rsquo;s Degree</li>
<li>Knowledge of benefits industry</li>
<li>Licensed Life/Health insurance</li>
<li>Demonstrates sense of urgency responding to customers</li>
<li>Familiarity with operating systems such as CURA, Facets, SalesForce and proficiency in Excel</li></ul> 
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This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div> 
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EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div> 
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

Account Coordinator

Magic

Magic Global Village, Dubai, United Arab Emirates Overview Join or sign in to find your next jobRole: Bilingual Customer Support Specialist - Freelance, RemoteMagic Global Village, Dubai, United Arab EmiratesJoin to apply for the Bilingual Customer Support Specialist - Freelance, Remote role at MagicLocation: Global+Compensation: $7.00 / hour Description About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.Why does this role exist? This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching. The Impact you'll make Customer Support & Communication<ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul>Scheduling & Calendar Management<ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul>Student & Instructor Coordination<ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul>Administrative Organization<ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> Skills, Knowledge and Expertise Required:<ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul>Your Superpowers:<ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul>You should apply if <ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> What to expect Work Setup:<ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul>Working Hours:<ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul>Compensation:<ul><li>$7 per hour</li><li>No benefits package included</li></ul> Benefits <ul><li>Seniority level</li><li>Executive</li></ul> Employment type <ul><li>Part-time</li></ul> Job function <ul><li>Other</li><li>Industries: Software Development</li></ul>Referrals increase your chances of interviewing at Magic by 2xGet notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 3 hours agoAccounts Receivable Specialist - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 2 days agoATM Technician Customer Support (UAE Nationals only)Bilingual Executive Assistant - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 1 month agoGlobal Village, Dubai, United Arab Emirates 23 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Bilingual Customer Support Specialist - Freelance, Remote

BroadDigix (Pvt) Ltd.

About the RoleWe&rsquo;re looking for an energetic and customer-focused professional to join BroadDigix as a Client Relationship &amp; Revenue Specialist. You&rsquo;ll play a key part in guiding clients toward the ideal technology solutions while providing exceptional ongoing support. If you thrive on building connections, tackling challenges, and surpassing goals, this position is tailored for you.What You&rsquo;ll DoDrive Revenue &amp; Expansion<ul><li>Gain insight into client needs and propose the most effective BroadDigix products.</li><li>Initiate contact with leads through outbound calls, customized emails, and interactive demonstrations.</li><li>Reliably achieve or exceed sales quotas each month and quarter.</li><li>Document all interactions meticulously and keep our CRM system current.</li></ul>Deliver Superior Customer Experience<ul><li>Act as the main contact point for inquiries via telephone, email, online chat, or direct meetings.</li><li>Support new customers during initial setup and help established ones optimize usage.</li><li>Address concerns swiftly, escalating technical matters as required while maintaining clear communication.</li></ul>Cultivate Strong Client Bonds<ul><li>Establish dependable, ongoing relationships founded on trust.</li><li>Solicit client feedback and forward valuable suggestions to product and development teams for continuous improvement.</li></ul>Collaborate Internally<ul><li>Work alongside marketing, engineering, and support departments to execute successful strategies and seamless client interactions.</li><li>Contribute to ongoing training sessions and team collaborations to enhance skills and knowledge.</li></ul>What We&rsquo;re Looking ForEssential Skills<ul><li>Outstanding communication skills, both spoken and written, with a friendly and professional tone.</li><li>Proven track record of efficient and effective problem-solving.</li><li>Ability to perform well in a fast-paced, evolving setting.</li><li>Proactive mindset with a strong orientation toward achieving results.</li><li>Excellent teamwork capabilities alongside independent initiative.</li></ul>Preferred Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Information Technology, or a related area.</li><li>1&ndash;3 years in revenue generation, client support, or relationship management (experience in technology preferred).</li><li>Practical knowledge of CRM systems (such as HubSpot, Salesforce, or similar tools).</li><li>Familiarity with standard office suites like Microsoft Office or Google Workspace.</li></ul>Why Join BroadDigix?<ul><li>Competitive salary with bonus (commensurate with experience)</li><li>Promising career progression with regular training and expert mentoring</li><li>Diverse and inclusive workplace that celebrates all contributions</li><li>Opportunity to work on groundbreaking tech solutions with tangible impact</li></ul>BroadDigix is an equal-opportunity employer. We value diversity and invite applications from all qualified individuals, irrespective of gender, origin, or personal identity.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Client Relationship & Revenue Specialist

PNW VEG CO LLC dba Norpac

We are seeking a detail-oriented and proactive Customer Support Specialist to join our Quality Assurance team on-site at PNW Veg Co dba NORPAC in Brooks, Oregon. This role is critical in supporting buyer operations, maintaining communication platforms, and ensuring exceptional customer service.RESPONSIBILITIESPrepare Buyer Data Packages:<ul><li>Collect and organize data and specifications.</li><li>Prepare documents, complete forms, and questionnaires.</li><li>Receive and manage internal sales inquiries.</li></ul>Maintain Buyer Resource &amp; Communication Websites:<ul><li>Post and update documents as requested.</li><li>Complete initial and upgrade training to maintain buyer websites.</li><li>Prepare and distribute product specifications, converting to new formats as needed.</li></ul>Manage Customer Complaints:<ul><li>Serve as the first point of contact for inquiries via the NORPAC Customer Service website.</li><li>Receive and respond to complaints or forward for investigation.</li><li>Send collection packages for foreign material complaints.</li><li>Track complaints through resolution, collect documentation, and prepare monthly summary reports.</li><li>Distribute trend analysis, highlights memos, and data visualizations to facility supervisors.</li><li>Issue free product coupons when appropriate.</li></ul>Other Duties:<ul><li>Complete additional tasks as assigned to support team objectives.</li></ul>REQUIRED QUALIFICATIONS<ul><li>Excellent customer service skills, including ability to effectively deescalate tense situations and manage upset customers.</li><li>Excellent verbal and written English communication skills.</li><li>Excellent interpersonal skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Excellent time management skills.</li><li>Proficient in Microsoft Office Suite or related software.</li><li>Experience managing websites, or ability to learn to do so.</li><li>Ability to work independently and as part of a team.</li><li>Ability to troubleshoot and think outside-the-box to resolve situations.</li><li>Satisfactory results from a pre-employment background check and drug screen.</li></ul>PREFERRED QUALIFICATIONS<ul><li>One (1) year of experience in an administrative role.</li><li>Experience grading product.</li><li>Experience working in a food processing facility.</li></ul>PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT<ul><li>Work Environment: This position is based in a professional office setting with frequent use of computers, office equipment, telephones, and web-based systems. The role involves extended periods of sitting and working at a desk.</li><li>Physical Demands: Requires ability to operate standard office equipment, including computers, printers, and telephones. Regularly requires lifting/moving up to 20 pounds and occasionally requires lifting/moving up to 30 pounds. Requires the ability to effectively move about the office and plant.</li><li>Mental Demands: Work requires strong attention to detail, accuracy, and organizational skills. Work involves frequent interruptions, and interaction with internal teams and external customers. Must manage multiple priorities in a fast-paced environment and maintain composure when handling customer complaints or urgent requests. Occasional stress may occur when managing urgent requests or deescalating customer concerns.</li><li>Communication Requirements: Frequent interaction with internal teams and external customers via email, phone, and web platforms. Must demonstrate excellent verbal and written communication skills.</li><li>Work Schedule: Standard business hours with occasional flexibility to meet deadlines or respond to urgent issues. Overtime may be required during peak periods. Requires working on-site in facility in Brooks, Oregon.</li></ul>The Customer Support Specialist role is perfect for individuals eager to make a meaningful impact through excellent client service. We value team players who are committed to delivering memorable customer experiences.If you thrive in a fast-paced environment and enjoy managing data and processes, we&rsquo;d love to see your application for our Customer Support Specialist!Job Type: Full-timePay: $20.00 - $25.00 per hourExpected hours: 40 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

Customer Service Specialist

Search 10000+ Client support specialist jobs near you this January. New roles added regularly across leading industries. Apply today.