client technical support associate

Infosys

<div>As a <b>Tech Support Associate, </b>you will provide support to consulting and technical teams by contributing to various stages of telecom network implementation and network maintenance life cycle. You will assist the team by providing network maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency.<br>
<br>
<b>Basic Qualifications:</b><br>
<ul><li>High School Diploma/GED or equivalent educational qualification.</li><li>Proficient in both oral and written communication, ensuring clarity and professionalism in all interactions</li><li>Exposure to computer operating skills</li><li>Attention to detail and problem-solving abilities.</li><li>Candidate must be willing to provide project support to the client during business hours (6:00 a.m. -10:00 p.m. CST , Monday through Sunday). The role requires working an 8-hour shift per day within the specified business hours, totaling 40 hours per week across 5 working days. Weekly Off&rsquo;s can be can be any 2 day between Monday and Sunday, weekly-offs will not be consecutive days and it will be split between Monday to Sunday.</li><li>Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time</li><li>This position is based in <b>Richardson, TX</b>. Candidates must reside within a reasonable commuting distance or be willing to relocate. The role may involve occasional travel and/or relocation as required.</li></ul><br>
<b>
Preferred Qualifications:</b><br>
<ul><li>Basic understanding of TCP/IP, DNS, DHCP, VLANs, subnetting, NAT, and common ports/protocols.</li><li>Familiarity with switching and routing fundamentals.</li><li>Troubleshooting experience with wired and wireless connectivity.</li><li>Basic knowledge of firewall concepts and VPN fundamentals.</li></ul>
<br>
<b>Responsibilities include but not limited to:</b><br>
<ul><li>Support in Order to Cash functionality (End to End workflow starting from Order Entry till Activation) in Service Delivery.</li><li>Develop, maintain and manage customer relationships from the operational to executive levels throughout the organization.</li><li>Serves as primary technical point of contact for the implementation and regroom team, interfacing with engineering, service delivery, internal and external partners and customers.</li><li>Demonstrates understanding of disconnect design/offnet workflow, various apps/tools and processes to help efficiently manage and support customer requested disconnects and DCO research.</li><li>Coordinate with Customer on understanding their requirement based on the request they submitted.</li><li>Provide centralized L1 operational support for FTTH service delivery by assisting field technicians and internal teams via multiple contact channels, ensuring timely progression of customer service orders.</li><li>Support service restoration and provisioning activities by performing or guiding tasks such as Optical Network Terminal changes, activations, and service provisioning, and validating completion criteria to restore customer services.</li><li>Maintain accurate facilities, network mapping, and logical inventory across copper and fiber service areas by implementing mapping/inventory updates, correcting discrepancies/out-of-sync conditions, and ensuring systems of record reflect network reality.</li><li>Triage and resolve order fallouts by identifying blockers,</li><li>Trouble-shoot issues, document process, review checklists, and develop reference implementations</li><li>Understand the existing system and processes to document</li><li>In addition to the above, based on the area of work like application development, infra support, cyber support, Microsoft office, service now, associated areas of responsibility will apply</li></ul><br>
<b>
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.</b><br>
<p><b>Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:</b></p><ul><li>
Medical/Dental/Vision/Life Insurance</li><li>
Long-term/Short-term Disability</li><li>
Health and Dependent Care Reimbursement Accounts</li><li>
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)</li><li>
401(k) plan and contributions dependent on salary level</li><li>
Paid holidays plus Paid Time Off</li></ul></div>

Tech Support Associate

Agay Barho!

<div>
 <p>
  The Global Client Support Specialist provides first-line support to global customers across hotel technology platforms and services. This resource, being L1 Support, would report to the Support Team Lead. This role focuses on delivering high-quality customer assistance, resolving/escalating reported issues, and maintaining strong internal and external communication. This resource would act as an extension of the Global Bookassist team
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  Client Support &amp; Training
 </p>
 <ul>
  <li>
   Answering general support queries from our hotel clients over the phone and email
  </li>
  <li>
   Providing support for hotels using Bookassist booking engine, channel manager, GDS, CMS website, etc
  </li>
  <li>
   Setting up new hotels, offers, packages, and ad hoc tasks in the Bookassist reservation system
  </li>
  <li>
   Providing internal support for sales, account management, and online marketing functions within the company
  </li>
  <li>
   Liaising with sales and account management teams to ensure the best technical setups are rolled out to clients. Technical Support &amp; Issue Resolution
  </li>
  <li>
   Troubleshoot technical and operational issues, guiding customers step-by-step through resolutions.
  </li>
  <li>
   Conduct research and analysis within internal data platforms to support problem-solving. &gt;
  </li>
  <li>
   Work with CRM and ticketing tools to manage support cases, feature requests, and documentation. Internal Collaboration
  </li>
  <li>
   Contribute to customer satisfaction metrics, including NPS improvement efforts.
  </li>
 </ul>
</div>


Global Client Support Specialist (Spanish) - Technical Support & Training - TJ / 1824836

Wolters Kluwer

<div><div><div>At Wolters Kluwer TAA, customer experience is core to everything we do. Our Service Excellence Team&rsquo;s top priority is to make our customers successful and to ensure that their experience using Wolters Kluwer&rsquo;s products is delightful, by delivering high quality, speedy, personable, and conversational support.</div></div><div></div><div><div><div><div><div><div><div><div><div><div>
As a Customer Service Technical Associate, you are responsible for the success of our customers. This is a demanding role that requires a unique skillset to provide resolution to moderate and complex inquiries on our Tax and Accounting products, by phone, online chat, or email. As the voice of Wolters Kluwer, you will act both as an advocate for our product, and as a champion for our users. Your job is to ensure that Wolters Kluwer customers have the best experience possible, no matter what channel they choose to contact us. We take customer service seriously and this position is essential to the team&rsquo;s success. This is the perfect role for someone looking to get into Product Management, Product Development, and Sales.</div><div></div><div>
Essential Duties and responsibilities</div><ul><li><div>
Partner with our customers to effectively resolve customer questions through phone (primary channel), chat and email for system, or product, issues.</div></li><li><div>
Take ownership of customer cases from beginning to end. Identify, resolve, and escalate issues when necessary; document these interactions in our customer relationship database.</div></li><li><div>
Participate in projects and as well as process improvement initiatives.</div></li><li><div>
Provide general reports to management as requested</div></li><li><div>
Participate in product testing and review as required</div></li><li><div>
Secure and keep confidential product and customer data</div></li></ul><div></div><div>
Other Duties</div><div>
Performs other duties as assigned by supervisor.</div><div></div><div>
Please note: As a Technical Support Representative, you must be able to work a flexible schedule that may include some scheduled evening hours and Saturday hours during peak season.</div><div></div><div>
Job Qualifications</div><div></div><div>
Education and Experience:</div><div>
Minimum:</div><div>
Associates Degree in MIS, Computer Science, or Information Technology OR equivalent work experience.</div><div>
Preferred Qualifications:</div><ul><li><div>
MCITP, MCSE, CCA, Network+, Server+, A+ Technical Certification</div></li><li><div>
Experience working in a help desk or customer technical support environment.</div></li><li><div>
Experience working with computer networks &amp; internet software.</div></li><li><div>
Experience with technology testing, Citrix, networking, internet services, client server, SQL scripting, and database tables</div></li><li><div>
Experience with Windows registry and application permission keys</div></li><li><div>
Use of SalesForce.com</div></li></ul><div></div><div>
Other Knowledge, Skills, Abilities or Certifications:</div><ul><li><div>
Advanced desktop and mobile computing skills, working knowledge of internet browsing and searching.</div></li><li><div>
Ability to diffuse and provide effective resolution to customer complaints.</div></li></ul><div></div><div>
Travel requirements</div><div>
None</div><div></div><div>
Physical Demands</div><div>
Normal office environment</div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div>
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.</div></div></div></div><div></div><div>
Our Interview Practices</div><div></div><div><i>
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div><div></div><div><br>
Compensation:</div>
$26,200.00 - $48,175.00 USD<div></div><div><i><br>
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.</i></div><div></div><div>
Additional Information:</div><div></div><div>
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, &amp; Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.</div></div>

Customer Service Technical Associate – Application Technical Support

Pacific Science Center

At Pacific Science Center, our mission is to ignite curiosity in every child and fuel a passion for discovery, experimentation, and critical thinking in all of us. Our colleagues are passionate lifelong learners who live our mission every day. Each of us commits to bring an inclusion, diversity, equity, and access (IDEA) focus in every aspect of our work. Join our collaborative team and help steward our warm, welcoming, community-learning environment at PacSci.
<br><br>
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. Data shows that women and BIPOC candidates more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. If you have some of the knowledge, skills, and abilities listed and you share PacSci's values and support our mission, we encourage you to apply.
<br><br>
<b>Position Title:</b> Tech Support Associate
<br><b>Department:</b> Technology
<br><b>Reports to:</b> Technology Manager
<br><b>Pay Class:</b> Part-Time
<br><b>FLSA Status:</b> Hourly, Non-Exempt
<br><br>
Position Summary
<br>Pacific Science Center’s mission is to ignite curiosity in every child and fuel a passion for discovery, experimentation, and critical thinking in all of us. We are seeking a tech-savvy, approachable problem-solver to join our IT team in a part-time role (approximately 20 hours per week). As a Tech Support Associate, you will provide basic technical support for computer systems, hardware, and software while assisting the IT team with day-to-day operations.
<br><br>
Essential Duties & Responsibilities
<br><ul>
<li>Serve as a first point of contact for basic technical assistance with hardware, software, and phones.</li>
<li>Assist with managing and troubleshooting our internal network</li>
<li>Assist with installing and configuring hardware and software components.</li>
<li>Help troubleshoot devices and systems under guidance.</li>
<li>Maintain accurate documentation of work performed.</li>
<li>Support onboarding tasks such as preparing equipment and assisting with account setup.</li>
<li>Other duties assigned to support IT operations.</li>
</ul>
<b>Position Requirements:</b> Knowledge, Skills, Abilities
<br>Knowledge
<br><ul>
<li>Basic familiarity with computers and common software applications.</li>
</ul>
<b>Skills:</b><br>
<ul>
<li>Strong problem-solving skills and willingness to learn.</li>
<li>Ability to communicate clearly with non-technical users.</li>
</ul>
<b>Ability to:</b><br>
<ul>
<li>Be customer service-oriented and approachable.</li>
<li>Work independently and manage time effectively.</li>
<li>Approach work with a demonstrated commitment to Inclusivity, Diversity, Equity, and Access.</li>
</ul>
Qualifications
<br><ul>
<li>Some past IT-related schooling or experience required (e.g., coursework or training in areas such as cybersecurity, network administration, or helpdesk).</li>
<li>High school diploma or equivalent.</li>
<li>Availability for part-time or flexible schedule.</li>
<li>Commitment to Inclusivity, Diversity, Equity, and Access.</li>
<li>Interest in Technology or prior experience in a support role & willingness to learn.</li>
</ul>
This position description generally describes the principal functions of the position and the level of knowledge and skills typically required. It does not constitute an employment agreement between the employer and the employee, and it is subject to change as the needs of the employer and the requirements of the job change.
<br><br>
Compensation
<br>Pay is based on several factors, including market location, job-related knowledge, skills, and years of experience.
<br><br>
<b>In addition to base salary, all employees receive:</b><br>
<ul>
<li>Employee PacSci Membership</li>
</ul>
Full-time regular employees (40 hrs/week) additionally recieve following benefits:
<br><ul>
<li>Medical, Dental, Vision, basic life insurance, and disability insurance</li>
<li>4 weeks of vacation, 12 floating holidays, and sick pay</li>
<li>403(b) Retirement Savings</li>
<li>Commuter benefits (regular employees working at least 20 hours/week)</li>
<li>Employee Assistance Program</li>
</ul>
Pacific Science Center stands with those who are courageously fighting against hate, racism, and injustice. We recognize that not being racist is not sufficient. We must be actively anti-racist, and we commit to doing so. We prioritize inclusion, diversity, equity, and access in everything we do. Curiosity and critical thinking are essential to the dialogue and changes that need to happen.
<br><br>
Pacific Science Center complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at HRDepartment@pacsci.org.

<div><div>The Customer Service Technical Associate provides support to our business and individual tax software clients and to our practice clients. This role provides resolution to moderate and complex inquiries by phone, online chat or email and answers are based upon information provided in product guides and support knowledge databases and other internal tools.</div><div></div><div>
Essential Duties and responsibilities</div><ul><li>
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify, resolve, and escalate issues when necessary; record these interactions in our customer relationship database</li><li>
Identify and document resolution to reoccurring inquiries</li><li>
Cross-train on other products and systems</li><li>
Participate in projects and as well as process improvement initiatives</li><li>
Provide general reports to management as requested</li><li>
Participate in product testing and review as required</li><li>
Secure and keep confidential product and customer data</li></ul><div></div><div>
Other Duties</div><div></div><div>
Performs other duties as assigned by supervisor.</div><div>
Please note: As a Customer Service Technical Associate , you must be able to work a flexible schedule that may include evening and weekend hours during peak season.</div><div></div><div>
Job Qualifications</div><div>
Education and Experience:</div><div>
Minimum:</div><ul><li>
Associates Degree a business-related field OR equivalent Customer Service work experience.</li></ul><div>
OR</div><ul><li>
1 years of experience or knowledge in one or more of the following areas: accounting and bookkeeping; financials and reporting; sales and customer relationship management</li></ul><div>
OR</div><ul><li>
2 years of experience in a customer-facing role with the ability to build collaborative relationships using positive language and a service-oriented attitude</li></ul><div>
Preferred:</div><ul><li>
Educational background in Business, Accounting or Finance</li><li>
Experience working with CCH tax and accounting software</li><li>
Tax preparation or accounting experience</li><li>
Experience working in a help desk or customer support environment</li><li>
Use of SalesForce.com</li></ul><div></div><div>
Other Knowledge, Skills, Abilities or Certifications:</div><ul><li>
Knowledge of tax, accounting and audit principles, practices and legislation/regulations</li><li>
Computer and internet skills including Microsoft office</li><li>
Service orientation - high commitment to meeting needs of customers and colleagues</li></ul><ul><li>
Strong communication skills both written and verbal</li><li>
Ability to diffuse and provide effective resolution to customer complaints</li><li>
Detail-oriented and able to handle multiple top priorities</li><li>
Ability to function in a fast-paced, collaborative, matrixed team environment</li><li>
Strong work ethic and passion for excellence</li><li>
Ability to work flexible schedule and manage overtime as required to meet objectives</li></ul><div></div><div>
Travel Requirements</div><div>
Less than 5% of domestic travel</div><div></div><div>
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They&rsquo;re not intended to be an exhaustive list of all duties and responsibilities and requirements.</div><div></div><div>
Our Interview Practices</div><div></div><div><i>
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div><div></div><div><br>
Compensation:</div>
$30,800.00 - $56,525.00 USD<div></div><div><i><br>
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.</i></div><div></div><div>
Additional Information:</div><div></div><div>
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, &amp; Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.</div></div>

Customer Service Technical Associate - Tax Content

Lorain County Community College

<div><p>The Engineering, Business and Information Technologies Division at Lorain County Community College (LCCC) is seeking a detail-oriented and customer-focused part-time Staff Associate to support the administrative functions and daily operations of the division. The Staff Associate will perform a variety of office, clerical, and project-based tasks while interacting regularly with students, faculty, staff, and visitors.
</p><p>Responsibilities include, but are not limited to:
</p><ul><li>Screening and directing phone calls; greeting and assisting students, faculty, staff, and visitors while providing exceptional customer service.
</li><li>Sorting and distributing mail and maintaining general office organization.
</li><li>Preparing correspondence, reports, forms, marketing materials, and other documents.
</li><li>Organizing and maintaining office files and records; recording proceedings of meetings.
</li><li>Assisting with scheduling appointments, meetings, and events.
</li><li>Utilizing administrative and office software to produce, update, and maintain college records.
</li><li>Assisting with the coordination and implementation of special projects.
</li><li>Supporting the development of office procedures and guidelines as requested.
</li><li>Performing routine support tasks with general direction and completing assignments accurately and on time.
</li><li><p>Performing other related duties as assigned.<br>
</p></li></ul><p></p><p><br>
The incumbent selected will work up to 25 hours per week and report to the Dean of Engineering, Business and Information Technologies. This position is on-campus and will be scheduled during weekday hours between 8:30 a.m. and 5:00 p.m.</p></div>
<br><div><p><b>Required Qualifications:
</b></p><ul><li>High school diploma or equivalent.
</li><li>At least one year of experience in an office setting.
</li><li>Proficiency with Microsoft Office (Word and Excel) and familiarity with standard office equipment and general office procedures.
</li><li>Strong organizational skills with the ability to prioritize and perform tasks independently.
</li><li>Effective verbal and written communication skills; strong interpersonal skills and customer service skills.
</li>Ability to learn quickly and maintain accuracy and attention to detail.<br>
<li>
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li>Associate degree.
</li><li>Experience working in an academic or higher-education office environment.
</li>Experience with PeopleSoft.<br>
<li>
</li></ul><p></p><p><i>The complete application file should include cover letter, resume, </i><i>unofficial college transcripts (undergraduate and graduate), </i><i>and 3 professional references which can be uploaded to the online application. Candidate selected will be subject to appropriate background checks before hire.<br>
</i></p><p></p><p><b>About LCCC:
</b></p><p>Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor&rsquo;s and master&rsquo;s degree programs.
</p><p>Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County&rsquo;s high school graduates earn college credits through LCCC&rsquo;s high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.
</p><p>LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC&rsquo;s students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.
</p><p><i>Lorain County Community College seeks to hire and employ locally whenever possible. Employees should </i><i>reside </i><i>in Ohio, where they can be responsive to on-campus work requirements, and within a reasonable commuting distance of their work location.</i></p></div>

Part-Time Staff Associate, Engineering, Business and Information Technologies

S&P Global

<b>About the Role:</b><br>
<b>Grade Level (for internal use):</b> 05
<br><br>
<b>The Team:</b><br>
Client Services Associates are the first point of contact for clients who are decision-makers and market leaders in industries like Investment Banking, Private Equity, Investment Management, and more. You’ll work with team members personally to optimize their workflows and streamline their research and data analysis needs. If you’re a natural problem solver with a passion for technical client support, then this could be the role for you.
<br><br>
<b>Duties & Responsibilities:</b><br>
Responsible for product/technical support.
<br>Contributes expertise in testing upgrades and new releases from a client perspective.
<br>Provide new user orientation, education and installation assistance; troubleshoot tech specific problems and occasionally answer data and industry-specific questions – all via phone and e-mail.
<br><br>
<b>Required Qualification:</b><br>
Students graduating in the year 2027 from Computer Science background with a good academic track record.
<br><br>
Basic understanding of finance industry, proficient in computer applications and operating systems is a must.
<br><br>
Customer service skills
<br><br>
Strong interpersonal and communication skills
<br><br>
Ability to work in team setting
<br><br>
About S&P Global Market Intelligence
<br><br>
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
<br><br>
For more information, visit www.spglobal.com/marketintelligence .
<br><br>
What’s In It For You?
<br><br>
<b>Our Mission:</b><br>
Advancing Essential Intelligence.
<br><br>
<b>Our People:</b><br>
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
<br><br>
<b>Our Values:</b><br>
Integrity, Discovery, Partnership
<br><br>
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
<br><br>
<b>Benefits:</b><br>
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
<br><br>
<b>Our benefits include:</b><br>
<b>Health & Wellness:</b> Health care coverage designed for the mind and body.
<br><br>
<b>Flexible Downtime:</b> Generous time off helps keep you energized for your time on.
<br><br>
<b>Continuous Learning:</b> Access a wealth of resources to grow your career and learn valuable new skills.
<br><br>
<b>Invest in Your Future:</b> Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
<br><br>
<b>Family Friendly Perks:</b> It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
<br><br>
<b>Beyond the Basics:</b> From retail discounts to referral incentive awards—small perks can make a big difference.
<br><b>For more information on benefits by country visit:</b> https://spgbenefits.com/benefit-summaries
<br><br>
<b>Global Hiring and Opportunity at S&P Global:</b><br>
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
<br><br>
<b>Recruitment Fraud Alert:</b><br>
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
<br><br>
-----------------------------------------------------------
<br><br>
Equal Opportunity Employer
<br>S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
<br><br>
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
<br><br>
<b>US Candidates Only:</b> Know Your Rights: Workplace discrimination is illegal
<br><br>
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
<br><br>
<b>Job ID:</b> 325020
<br><b>Posted On:</b> 2026-03-06
<br><b>Location:</b> Islamabad, Pakistan

Summer Intern, Technical Client Support

Search 10000+ Client technical support associate jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 client technical support associate jobs Near Me

Tech Support Associate

Global Client Support Specialist (Spanish) - Technical Support & Training - TJ / 1824836

Customer Service Technical Associate – Application Technical Support

Tech Support Associate

Customer Service Technical Associate - Tax Content

Part-Time Staff Associate, Engineering, Business and Information Technologies

Summer Intern, Technical Client Support