client technologies analyst

Marsh & McLennan Companies, Inc.

<div>About the Role:</div><div>As a Client Relationship Management Analyst, you will collaborate closely with various internal departments to ensure client needs are met efficiently and effectively. You will play a key role in analyzing client data, identifying opportunities for improvement, and supporting the delivery of outstanding client service.</div><div> </div><div>Key Responsibilities:</div><div>Serve as the primary point of contact for the client relationship management team, promptly addressing inquiries and resolving issues to ensure a positive client experience.</div><div>Analyze client data and feedback to uncover trends, insights, and opportunities to enhance service delivery and client engagement.</div><div>Prepare and present regular reports on client satisfaction metrics, account performance, and relationship health to management and stakeholders.</div><div>Collaborate with cross-functional teams-including sales, marketing, and operations-to align client needs with company offerings and initiatives.</div><div>Identify and recommend process improvements to optimize client relationship management practices and increase operational efficiency.</div><div>Maintain accurate records of client interactions, feedback, and action items within the CRM system to ensure continuity and accountability.</div><div>Stay updated on industry trends, competitor activities, and best practices to contribute to strategic planning and innovation.</div><div> </div><div>What We're Looking For:</div><div>Bachelor's degree in Business Administration, Marketing, or a related field.</div><div>1-3 years of experience in client relationship management, customer service, or a similar analytical role.</div><div>Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.</div><div>Excellent verbal and written communication skills, with a focus on building relationships and influencing stakeholders.</div><div>Proficiency in Business Intelligence tools such as Power BI and Qlik Sense, along with Microsoft Office Suite (Excel, PowerPoint, Word).</div><div>Ability to work both independently and collaboratively in a fast-paced environment.</div><div>Strong organizational skills and meticulous attention to detail.</div><div> </div><div>What Sets You Apart:</div><div>A proactive mindset with a commitment to delivering high-quality work.</div><div>Exceptional interpersonal skills to collaborate effectively with team members and stakeholders.</div><div>A genuine passion for enhancing client experiences and contributing to the success of the client relationship management team.</div><div> </div>

Client Relationship Management - Analyst (UAE Nationals Only)

Danone

<div>About the job

Quality, efficiency, and safety all play a big role in our work at Danone. Manufacturing the best products and supplying them to meet demand is a key driver for the Supply Chain team. We are currently looking to hire an Analyst, Customer Collaboration based in Rogers, Arkansas, Louisville, CO or White Plains, NY ! 

Position Summary: 
The Analyst, Customer Collaboration (Supply Chain) drives profitable business growth by optimizing supply chain processes, ensuring product availability, and enhancing performance metrics through strategic collaboration with Walmart and internal stakeholders. This role leverages internal and external data, including Walmart&rsquo;s Retail Link system &amp; Scintilla, to deliver actionable insights that improve supply chain efficiency and customer KPIs. The Analyst supports the Customer Collaboration team by providing advanced reporting, forecasting understanding, and analytics to strengthen internal &amp; external relationships and align with Walmart&rsquo;s service, replenishment, and inventory management goals. 

Responsibilities:
<ul><li>Analyze customer supply chain KPIs using Walmart&rsquo;s Retail Link &amp; Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chain.</li>
<li>Consolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholders.</li>
<li>Collaborate with order management, logistics, and cross-functional teams to understand Walmart&rsquo;s fulfillment processes.</li>
<li>Deliver targeted KPIs aligned with Walmart&rsquo;s supply chain priorities, such as in-stock rates, order fill rates, and on-time delivery.</li>
<li>Provide subject matter expertise on Walmart&rsquo;s supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings &amp; optimization.</li>
<li>Partner with customer service to resolve service issues and order issues.</li>
<li>Develop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performance.</li>
<li>Support Walmart fine mitigation across OTIF &amp; SQEP programs through partnership with Walmart and leading internal Continuous Improvement efforts.</li>
<li>Build analytics to monitor and improve Danone&rsquo;s performance against Walmart&rsquo;s KPIs, ensuring alignment with &ldquo;Everyday Low Cost&rdquo; (EDLC) and replenishment goals.</li>
<li>Prepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessions.</li></ul> 


The salary range for this position is $75,000 - $100,000 USD. The exact salary offered will depend on several factors, including the candidate&rsquo;s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.
About you 


Preferred Candidate Qualifications:
<ul><li>Knowledge and experience with Walmart Replenishment &amp; Supply Chain or ability to quickly learn. Technical knowledge is critical including data analytics &amp; analysis, continuous improvement, problem solving, root-causing &amp; systemic-improvement mindset.</li>
<li>Knowledge of retail supply chain operations, preferably with experience supporting Walmart or similar large retailers.</li>
<li>Familiarity with Walmart systems is highly desirable.</li>
<li>Advanced proficiency in Excel; experience with PowerBI or similar visualization tools preferred.</li>
<li>Strong analytical and problem-solving skills with a focus on data-driven decision-making.</li>
<li>Ability to quickly learn and adapt to internal systems and Walmart-specific tools.</li>
<li>Self-motivated, results-oriented, and detail-focused with a proactive approach.</li>
<li>Proficiency in Microsoft Office Suite; experience with ERP systems (e.g., SAP, Oracle) is a plus.</li>
</ul>
Knowledge, Skills, and Abilities:
<ul><li>In-depth understanding of retail supply chain operations, including replenishment, inventory management, and vendor collaboration.</li>
<li>Familiarity with Walmart and vendor supply chain tools &ndash; or ability to quickly learn.</li>
<li>Mindset to find problems &amp; solutions and define a future that is currently unknown - rather than waiting for direction &amp; task-assignments</li>
<li>Ability to engage effectively with all levels of the organization and Walmart stakeholders in a fast-paced environment.</li>
<li>Disciplined, logical approach to problem-solving with strong attention to detail and accuracy.</li>
<li>High initiative and ownership in delivering high-quality, actionable insights.</li>
<li>Ability to resolve issues with urgency, including providing after-hours support when necessary.</li>
<li>Excellent written and verbal communication skills, with the ability to translate complex data into clear recommendations for diverse audiences.</li>
<li>Capability to develop structured business recommendations, outlining advantages, disadvantages, and implementation plans.</li>
<li>Strong collaboration skills to work independently or as part of a team, driving solutions that align with Walmart&rsquo;s operational and strategic goals</li>
</ul>About us

Danone U.S. is part of Danone North America, a purpose-driven company and an industry leader in the food and beverage category. You&rsquo;ll work with some of the best-known food and beverage brands in the world. Our strong portfolio of brands includes: Activia&reg;, DanActive&reg;, Danimals&reg;, Dannon&reg;, evian&reg;, Follow Your Heart&reg;, Happy Family&reg; Organics, International Delight&reg;, Light + Fit&reg;, Nutricia &reg;, Oikos&reg;, Silk&reg;, So Delicious&reg; Dairy Free, ST&#333;K&reg; Cold Brew Coffee &reg;, Too Good &amp; Co&trade;, and YoCrunch&reg;. 
With approximately 5,000 employees and 13 production locations across the U.S., Danone North America's mission is to bring health through food to as many people as possible. 
You&rsquo;ll be part of one of the largest Certified B Corps&trade; in the world, working to make sure our company creates real value for people and the planet. Come join our movement for a healthier world: One Planet. One Health BY YOU. 
Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here. 
 
#LI-NORAM

#LI-ES2

#LI-HYBRID</div>

Analyst, Customer Collaboration

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Analyst &ndash; Tech Intercompany Agreements and Managed Services (ICAMS)
Who is Mastercard? 
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. 
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. 
Overview 
Intercompany Agreements (ICAs) govern services provided between Mastercard entities and are treated as outsourcing agreements by regulators. In light of increased scrutiny and evolving regulatory expectations, Mastercard is strengthening governance and operational controls associated with ICAs, while standardizing and enhancing end-to-end processes. 
The Tech Intercompany Managed Services (Tech ICAMS) team is looking for an Analyst, Tech Intercompany Agreement and Managed Services to support regulatory compliance on Tech services provided via ICAs to regulated entities in the EEMEA Region. 
Role 
 
The essential responsibilities of the position are: 
 
<ul><li>Support the Regional Tech ICA Lead and global Tech ICAMS team in providing regional support in delivering holistic ICAMS team services
</li><li>Review the ICA portoflio to identify and catalog the</li></ul>
i. contract commitments/obligations for the region 
ii. specific tech services covered 
iii. create a repository of gaps/remediation actions, and 
iv. identify patterns of problems across different ICAs 
<ul><li>Identify and study existing MA Tech service provider data dashboards to understand information / data currently available to meet ICA compliance requirements and identify gaps
</li><li>Create a centralized calendar of regulatory audits, inspections and periodic regulator reporting related to the assessment of MA compliance with ICA/outsourcing requirements
</li><li>Identify regional regulator focus areas and common gaps/findings to help Tech ICAMS prioritize activities</li><li>Collaborate with peers in the other regions and the ICAMS operational team teams to help demonstrate compliance with ICA requirements, such as third party / supplier monitoring, incident reporting, SLA reporting, and other areas</li></ul> 
All About You 
Qualification and Experience 
The ideal candidate for this position should have:
 
<ul><li>Bachelor&rsquo;s degree in technology, information systems management, information security management, security policy or equivalent experience</li><li>Knowledge of Regional Regulatory landscape, standards and frameworks such as DORA, NIST, CROE - impacting Tech services especially around service resiliency, outsourcing regulations and security risk management</li><li>Knowledge of Mastercard TECH Organization and legal aspects is an asset</li></ul>
Skills and competencies 
The ideal candidate for this position should:
 
<ul><li>Project management skills to ensure on-time delivery</li><li>Good verbal and written communication skills for coordinating globally</li><li>Ability to design metrics, dashboards, and analyze data</li><li>Strong analytical skills coupled with systematic creative thinking, solution-oriented approach and sense of ownership and drive</li><li>Good sense of &ldquo;customer service&rdquo; and working collaboratively across the organization, builds trust, develops and maintains excellent relationships and partnerships with all key stakeholders</li><li>Background in drafting and reviewing intercompany agreements is advantageous</li></ul>
Corporate Security Responsibility 
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: 
 
<ul><li>Abide by Mastercard&rsquo;s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and
</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Analyst – Tech Intercompany Agreements and Managed Services (ICAMS)

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Details of the Division and Team:
 
 
 
 Operations provides support for all of Deutsche Bank&rsquo;s businesses to enable them to deliver transactions and processes to clients.
 
 
 A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.
 
 
 
 Overview
 
 
 
 The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.
 
 
 The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 
 
 The KYC Operator also assists the Bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. She / He operates in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades.
 
 
 
 What we will offer you:
 
 
 
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 
 
 
 You can expect:
 
 
 
 <ul>
 <li>
 Life Insurance
 </li>
 <li>
 Accidental Death Insurance
 </li>
 <li>
 Permanent Partial Disability Insurance
 </li>
 <li>
 Private Medical Insurance for you, your spouse and dependent children
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
 </li>
 <li>
 Contributions to Employee Workplace Savings "Gosy" plan (for Saudi nationals only)
 
 
 
 </li>
 </ul>
 
 Your key responsibilities:
 
 
 
 <ul>
 <li>
 Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients
 </li>
 <li>
 Collect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirements
 </li>
 <li>
 Coordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)
 </li>
 <li>
 Drives completion of New Client Adoptions, Regular Reivews and Event Driven Reviews
 </li>
 <li>
 Drives implementation of new or changed KYC requirements and policies and documents the same in the local Desk Top Procedures
 </li>
 <li>
 Works as part of a team to achieve and optimize productivity and quality service level agreements with clients/business
 </li>
 <li>
 Acts as a point of escalation for business and navigates the organization front to back to ensure timely response to escalations
 </li>
 <li>
 Actively supports achievement of Bank&rsquo;s/Division&rsquo;s strategy, plans and values, and ensures they maintain a clear understanding and ongoing alignment of activities with the organization&rsquo;s priorities
 
 
 
 </li>
 </ul>
 
 Your skills and experience:
 
 
 
 <ul>
 <li>
 Profound knowledge of KYC processes including quality control
 </li>
 <li>
 Excellent communication skills and ability to work in virtual global teams and a matrix organization
 </li>
 <li>
 Strong organization and prioritization skills
 </li>
 <li>
 Diligent working style
 </li>
 <li>
 Strong analytical skills and solution-oriented problem solving
 </li>
 <li>
 Distinct client and service orientation
 
 
 
 </li>
 </ul>
 
 How we&rsquo;ll support you:
 
 
 
 <ul>
 <li>
 Flexible working to assist you balance your personal priorities
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 </li>
 <li>
 Training and development to help you excel in your career
 
 
 
 </li>
 </ul>
 
 About us and our teams:
 
 
 
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
 
 
 
 Deutsche Bank &amp; Diversity
 
 
 
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

Know Your Client Analyst - AVP

Eminence Technology

Job Title: Business Analyst &ndash; Post SalesJob Summary: We are looking for a detail-oriented and proactive Business Analyst (Post Sales) to bridge the gap between clients and technical teams after project onboarding. The ideal candidate will be responsible for gathering, analyzing, and documenting client requirements, ensuring seamless communication between stakeholders, and supporting the delivery team in implementing solutions aligned with business needs. This role requires strong analytical skills, client handling experience, and the ability to drive clarity in post-sales activities.Key Responsibilities:<ul><li>Act as the primary point of contact for clients post-sales to gather requirements and ensure smooth project initiation.</li><li>Translate business needs into detailed functional and technical requirements (BRDs, FRDs, user stories, wireframes).</li><li>Collaborate with developers, QA teams, and project managers to ensure client expectations are met.</li><li>Conduct requirement-gathering sessions, workshops, and client meetings to capture business needs accurately.</li><li>Support the project team during execution by clarifying requirements and managing change requests.</li><li>Perform gap analysis, impact assessment, and prioritize requirements in alignment with project goals.</li><li>Document workflows, processes, and use cases to ensure a clear understanding of business requirements.</li><li>Assist in user acceptance testing (UAT) by validating deliverables against requirements.</li><li>Build strong client relationships to ensure satisfaction and long-term retention.</li><li>Track and report project progress, issues, and requirement status to stakeholders.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, IT, or a related field.</li><li>2+ years of experience as a Business Analyst (preferably in IT/software services).</li><li>Strong skills in documentation, requirement gathering, and client communication.</li><li>Familiarity with tools like JIRA, Confluence, Trello, or MS Office Suite.</li><li>Understanding of SDLC, Agile, and Waterfall methodologies.</li><li>Ability to translate complex business needs into actionable requirements.</li><li>Strong problem-solving, analytical, and organizational skills.</li><li>Excellent verbal and written communication skills.</li><li>Hands-on experience in projects related to AI/ML, MEAN, MERN, and Blockchain technologies.</li></ul>Job Type: Full-timePay: &#8377;400,000.00 - &#8377;700,000.00 per yearBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Experience:<ul><li>Business analysis: 3 years (Required)</li></ul>Location:<ul><li>Mohali, Punjab (Required)</li></ul>Work Location: In person

Business Analyst (post sales)

Glow Beauty On Demand

Job Title Supply Chain Analyst Dubai Job Description Supply Chain Analyst Dubai Role Summary Miebach Consulting UAE is hiring a motivated Supply Chain Analyst to support the design and optimization of logistics networks, warehousing solutions, and IT systems for industrial projects across the GCC. This role involves working on end-to-end supply chain projects, from analysis and design to implementation, with opportunities for international exposure and training. Job Details Location: Dubai, UAE Industry: Supply Chain &amp; Logistics Consulting Function: Supply Chain Analysis and Design Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Support supply chain and logistics design projects, including material flow analysis, network optimization, and warehouse design * Participate in client site visits, conduct data analysis, and develop cost-effective logistics solutions * Assist in preparing feasibility studies, process flows, and technical documentation * Collaborate with internal teams and external vendors to specify and evaluate logistics systems and solutions * Support procurement of equipment and supervise implementation of projects, including testing and commissioning * Prepare project documentation, presentations, case studies, and reports for internal and client use * Develop knowledge of supply chain technologies, automation solutions, and IT systems (SAP EWM, Oracle, etc.) * Be available for frequent travel within GCC and occasionally internationally for project assignments Qualifications &amp; Requirements * Bachelor s degree in Business Administration, Industrial Engineering, Mechanical Engineering, Economics, or related field * 1 2 years of relevant supply chain experience preferred (planning, warehousing, transportation, IT) * Strong analytical skills with proficiency in MS Excel and PowerPoint (mandatory); knowledge of MS Project, Visio, and optimization tools is desirable * Ability to read and interpret AutoCAD drawings; basic knowledge of construction and logistics layouts * Excellent communication skills in English; Arabic proficiency is a plus * Open to frequent travel (up to 80% of working days) across GCC for project implementation * Strong problem-solving ability, proactive approach, and commitment to continuous learning

Supply Chain Analyst

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 Our Client
 
 
 A growing holding group have an exciting new opportunity for a FP&amp;A Analyst to join their team based in Abu Dhabi, UAE.
 
 
 Your Responsibilities
 
 
 <ul>
 <li>
 Assist in preparing budgets, forecasts, and variance analysis.
 </li>
 <li>
 Build and maintain financial models to support decision making and scenario planning.
 </li>
 <li>
 Analyze and interpret financial and operational data to identify trends, risks, and opportunities.
 </li>
 <li>
 Help design and update dashboards to monitor performance.
 </li>
 <li>
 Conduct research to support investment analysis and other strategic projects.
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 2-4 years of experience in FP&amp;A, investment analysis, or corporate finance.
 </li>
 <li>
 Advanced financial modeling and analytical skills; exposure to Power BI or Tableau is a plus.
 </li>
 <li>
 Excellent communication and presentation skills, capable of influencing stakeholders.
 </li>
 <li>
 Arabic speaking is a plus
 
 
 </li>
 </ul>
 Halian Group
 
 
 With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
 
 
 Our resourcing and smart services help you to realize tomorrow&rsquo;s potential. Discover the amazing things possible when you bring the right people and the right technologies together.
 
 
 FP&amp;A Analyst in Abu Dhabi, United Arab Emirates
</div>

FP&A Analyst (m/f/d)

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