client technologies analyst

Experian

<div><b>Company Description</b><p><br>
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.</p><p>
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.</p><p>
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.</p><b><br>
Job Description</b><p><br>
Experian is looking for a Client Technical Analyst, Expert. Reporting to the Director Production Support, you will support our main API/Member platform and subsequent services and systems. Provide excellent customer service and help resolve customer application issues.</p><p>
Our vision is for their people, data and technology to become a necessary part of every major consumer economy in the world. ECS is the industry leader in providing online credit education and identity protection tools to consumers. Our mission is to develop products that help keep people financially healthy.</p><p><b>
What you'll do</b></p><ul><li>
Research, and diagnose complex software issues raised by clients/members</li><li>
Develop, and test SQL queries to aid in the investigation and analysis of issues</li><li>
Examine error logs and database content to determine the cause of a problem</li><li>
Document and implement workaround solutions wherever possible.</li><li>
Document steps to reproduce for resolution with internal and external resources</li><li>
Document processes procedures, and technical instructions for future reference and use by support teams</li><li>
Create/manage production/staging support tickets</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's Degree in Computer Science or related field</li><li>
You have 3+ years of development or technical support experience</li><li>
You are experienced with the development and support of sites using API and SDK integration</li><li>
Knowledge of Linux, PHP, HTML, JavaScript, CSS, XML, MySQL, and Shell scripting</li><li>
Experience implementing automation or self service technologies</li><li>
Knowledge of Linux, PHP, HTML, JavaScript, CSS, XML, MySQL, Shell scripting, Splunk, Data Dog, MuleSoft and Salesforce</li></ul><br>
<b>
Additional Information</b><p><b><br>
Benefits/Perks</b></p><ul><li>
Competitive compensation package and bonus plan</li><li>
Core benefits including full medical, dental, vision, and matching 401K</li><li>
Flexible work environment, ability to work remotely, hybrid, or in-office</li><li>
Flexible time off, including volunteer time off, vacation, sick, and 12 paid holidays</li></ul><p><b>
Additional Information</b></p><p>
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work&trade; in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.</p><p>
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.</p><p>
#LI-Hybrid</p></div><p></p>

Client Technical Analyst - Expert - Remote

Hire Hangar

<div><p>Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.</p><p>
Client Implementation &amp; Operations Analyst (B2B / BPO)</p><h2 class="jobSectionHeader"><b>
Location</b></h2><p>
Remote</p><h2 class="jobSectionHeader"><b>
Time Zone</b></h2><p>
US Time Zones (EST&ndash;PST)</p><h2 class="jobSectionHeader"><b>
Role Overview</b></h2><p>
We are looking for a detail-oriented and tech-savvy Client Implementation &amp; Operations Analyst to support the successful setup, configuration, and launch of new B2B client accounts within a BPO/outsourcing environment. This is a full-time, high-accountability role that bridges client onboarding and internal operations, ensuring that all systems, workflows, and reporting are accurately configured before and after go-live.</p><p>
The ideal candidate is analytical, process-driven, and highly comfortable navigating multiple platforms and tools to deliver a smooth client implementation experience.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li><p>
Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations</p></li><li><p>
Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented</p></li><li><p>
Build and maintain implementation trackers, status reports, and client-facing documentation</p></li><li><p>
Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications</p></li><li><p>
Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams</p></li><li><p>
Maintain accurate records of client setups, configurations, and change requests in internal systems</p></li><li><p>
Document implementation processes and contribute to the continuous improvement of onboarding playbooks and SOPs</p></li><li><p>
Provide data-driven reporting to leadership on implementation timelines, bottlenecks, and outcomes</p></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><ul><li><p>
Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment</p></li><li><p>
Strong analytical skills with the ability to work across multiple systems and data sources simultaneously</p></li><li><p>
Experience building reports, trackers, and documentation to support client implementations</p></li><li><p>
Proficiency in Google Sheets or Excel, including formulas and data organization</p></li><li><p>
Excellent written and spoken English with a professional communication style</p></li><li><p>
Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US- or UK-based companies. Applications without this experience will not be considered.</p></li></ul><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li><p>
Experience supporting B2B client implementations in a BPO or outsourcing context</p></li><li><p>
Familiarity with CRM platforms, workflow automation tools, or system integration processes</p></li><li><p>
Exposure to QA processes, pre-launch audits, or compliance documentation</p></li><li><p>
Experience working alongside client-facing onboarding or account management teams</p></li></ul><h2 class="jobSectionHeader"><b>
Tools &amp; Technology</b></h2><ul><li><p>
Google Workspace (Sheets, Docs, Slides)</p></li><li><p>
CRM platforms (Salesforce, HubSpot, or similar)</p></li><li><p>
Project management tools (Asana, Monday.com, or similar)</p></li><li><p>
Reporting and dashboard tools (Google Looker Studio or similar)</p></li><li><p>
Remote collaboration tools (Slack, Zoom, or similar)</p></li></ul><h2 class="jobSectionHeader"><b>
Please NOTE</b></h2><p>
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps&mdash;the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.</p><div></div><p><br>
We connect top talent with vetted employers, competitive pay, and real growth opportunities.</p></div>

Client Implementation & Operations Analyst

Erika M Conner LLC

<p>Erika M Conner is a forward-looking organization specializing in financial advisory and strategic transaction support. We are committed to delivering high-quality insights that empower informed decision-making, foster growth, and create long-term value for our stakeholders.</p><p><b>Role Overview</b><br/>We are seeking a driven and analytical Transaction Services Analyst to join our team in Al Khor. In this role, you will play a key part in supporting mergers &amp; acquisitions, due diligence, and financial analysis projects. You will work closely with senior professionals to evaluate business performance, identify risks, and provide actionable insights to clients and internal stakeholders.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct financial due diligence and analyze company financial statements</li><li>Support M&amp;A transactions, including valuations, modeling, and deal structuring</li><li>Prepare detailed reports, presentations, and client deliverables</li><li>Identify key financial and operational risks and provide recommendations</li><li>Perform market and industry research to support transaction strategies</li><li>Collaborate with cross-functional teams on transaction execution</li><li>Assist in building financial models and forecasting scenarios</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Economics, or a related field</li><li>2&ndash;4 years of experience in transaction advisory, audit, corporate finance, or investment analysis</li><li>Strong understanding of financial statements and valuation methodologies</li><li>Advanced proficiency in Excel and financial modeling</li><li>Knowledge of M&amp;A processes and due diligence practices</li><li>Excellent analytical, communication, and presentation skills</li><li>Ability to work under pressure and manage multiple deadlines</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits package</li><li>Exposure to high-impact transactions and strategic projects</li><li>Opportunities for professional growth and career advancement</li><li>Collaborative, fast-paced, and intellectually stimulating environment</li></ul><p><b>How to Apply</b><br/>If you are passionate about finance and eager to work on complex transactions, we invite you to apply by submitting your CV and a cover letter.</p><p>Job Type: Full-time</p><p>Pay: QAR210,000.00 per year</p><p>Work Location: In person</p>

Transaction Services Analyst

Machinify

<div><div><p>Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.</p></div><p><b>
About the Opportunity</b></p>
<p>
At Machinify, we're constantly reimagining what's possible in our industry&mdash;creating disruptively simple, powerfully clear ways to maximize our clients' financial outcomes today and drive down healthcare costs tomorrow. As part of the <b>Customer Success Team</b>, you will, as a <b>Client Delivery Analyst</b>, be responsible for facilitating the work product between Machinify and our clients across <b>Complex Payment Solutions</b>. This person will understand internal and client processes, handle internal and external client requirements gathering, analysis, solution documentation, integration and delivery validation. This person will recommend best practice solutions and processes, prepare documentation, monitor inventory, and support workflow and process management for clients as well as colleagues across the Machinify Platforms.</p>
<p><b>
What you'll do</b></p>
<ul>
<li>Monitor client inventory in Machinfy and client systems.</li>
<li>Perform requirements gathering to problem solve for client issues arising in Operations' day-to-day activities and implement appropriate processes to monitor resolution by utilizing the Client Action Log and Jira ticketing system.</li>
<li>Enter, track, and follow up on tickets to ensure timely resolution for client production issues.</li>
<li>Support internal Operations teams through regularly scheduled team meetings to determine appropriate process is handling changing needs including rule changes, process flow modifications, escalations.</li>
<li>Support the client invoicing and/or reconciliation processes.</li>
<li>Generate and transmit client reporting as required.</li>
<li>Communicate and discuss larger issues with IT and Operations teams, continuing to act as liaison between teams until issues fully resolved.</li>
<li>Attend external working client meetings with leadership teams and communicate pertinent information to appropriate internal teams, acting as a support system to client teams.</li>
<li>Set up new users for clients in Machinify's systems.</li>
<li>Maintain system access requirements for client systems to perform inventory management work as necessary.</li>
<li>Perform QA and UAT efforts as necessary.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>What experience you bring (Role Requirements)
</b></p><ul><li>2+ years' experience in data production preferred; and health industry knowledge and experience a strong plus.</li>
<li>Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development</li>
<li>Experience managing multiple clients/projects in a team environment</li>
<li>Experience independently structuring and executing complex analyses</li>
</ul>
<p><b>What will make you stand out</b></p>
<ul>
<li>Health Plan experience</li>
<li>Payment Integrity experience</li>
<li>If you have worked operationally in a health plan over a provider</li>
<li>PMP certification</li>
</ul><div><b>What We Offer:</b></div>
<ul><li>Work from anywhere in the US! Machinify is digital-first.</li>
<li><div>Top Medical/Dental/Vision offerings</div>
</li><li><div>FSA/HSA</div>
</li><li><div>Tuition reimbursement</div>
</li><li><div>Competitive salary, 401(k) with company match</div>
</li><li><div>Additional health and wellness benefits and perks</div>
</li><li>Flexible and trusting environment where you'll feel empowered to do your best work</li>
</ul><div>The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels, and our Recruiting team will let you know if you qualify for a different role/range.</div>
<div></div>
<div>Pay range: $95,000-$110,000 + Annual Bonus</div>
<div></div><div><div><b>
Equal Employment Opportunity at Machinify</b></div>
<div></div>
<div>We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/</div></div></div>

Client Delivery Analyst

Workwear Outfitters

<div><p>Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe.
</p><p></p><p>Brands under the Workwear Outfitters umbrella include Red Kap&reg;, Bulwark&reg;, Image Authority&reg;, Kodiak&reg;, Terra&reg;, Liberty &reg;, Work Authority&reg;, Workrite&reg; Fire Service, Chef Designs&reg;, and Horace Small&reg;. Workwear Outfitters is also the exclusive licensee for Dickies&reg; apparel in the B2B channel.
</p><p></p><p>Our Purpose: &ldquo;We champion and empower workers who make our world work better&rdquo;
</p><p></p><p>Major benefits include medical, vision and dental, Life and Disability coverage.
</p><p>Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
</p><p></p><p><b>What You Will Do as a CRM Analyst: </b>The CRM Analyst role is responsible for the WWOF Customer Relationship Management (CRM) system, acting as a strategic partner with internal stakeholders to help produce solutions to drive revenue, increase overall efficiencies, drive data integrity through processes/routines and help solve business problems.
</p><p></p><p><b>How You Will Make a Difference:
</b></p><ul><li>Serve as a senior-level system administrator for the Salesforce Lightning environment managing fields/objects, record types, data validation, content/visuals, integrations (both internal and external), and other features as needed.
</li><li>Lead continuous analysis of Salesforce.com platform features, releases, upgrades, and best practices that align with organizational vision and strategy and that achieve the greatest business impact.
</li><li>Maintain proper documentation of processes, policies, and configurations (including functional and technical designs) made to the system in accordance with ISO requirements and in preparation for releases and upgrades.
</li><li>Interpret communications between technical process, business stakeholders, and users.
</li><li>Develop and execute comprehensive Salesforce CRM training for sales teams and end users, including creating materials, leading sessions, and supporting ongoing adoption and best practices.
</li><li>Build and maintain reports/dashboards that monitor sales activity, revenue, and opportunity pipeline.
</li><li>Create materials (trainings, resources, videos, etc.), supporting user adoption and best practices to socialize key learnings for broader enablement.
</li><li>Work with WWOF&rsquo;s SFDF team and stakeholders to establish suitable processes to support administrative, development, and change management activities.
</li><li>Qualify and evaluate vendors and applications to present business use cases for system improvement and implementation.
</li><li>Engage with brand managers, merchandisers, marketing, and other departments to define and document development requirements and identify modifications to impact business processes.
</li></ul><p></p><p><b>Skills for Success:
</b></p><ul><li>Bachelor&rsquo;s degree and 3-5 years of experience; or relevant experience
</li></ul><ul><li>Current Salesforce Certified and Certified Advance Administrator Certifications required
</li></ul><ul><li>Salesforce Certified Platform App Builder and Salesforce Certified Business Analyst preferred
</li></ul><ul><li>Experience in sales with an understanding of different sales methodologies, sales cycles, and customer journeys in a multi-branded organization.
</li></ul><ul><li>Hands on experience &amp; functional understanding of core Salesforce features including, custom objects, page layouts, profiles, permissions, approval processes, and automation plus and understanding of the relationship between core platform and other Salesforce clouds.
</li></ul><ul><li>Proven experience training sales teams and users on Salesforce, including developing training materials, delivering in-person and virtual sessions, and driving user adoption and best practices.
</li></ul><ul><li>Strong presentation, communication (written and verbal), and interpersonal skills
</li></ul><ul><li>A team player with a positive and flexible attitude
</li></ul><ul><li>Problem solving skills to support business outcomes
</li></ul><ul><li>High energy level. Self- starter; willing to take initiative.
</li></ul><ul><li>Passionate about technology and solving web-focused problems.</li></ul></div><p></p>

CRM Analyst (Remote)

Lincoln Financial Group

<p></p><div><p><b>Date: </b>Apr 13, 2026
</p><p><b>Primary Location:</b> Fort Wayne, IN, US
</p><p><b>Company: </b>Lincoln Financial
</p><div><div><b>Alternate Locations:</b> Fort Wayne, IN (Indiana); Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Radnor, PA (Pennsylvania)</div><br>
<div></div>
<div><b>
Work Arrangement:</b></div>
<div>
Remote : Work at home employee residing outside of a commutable distance to an office location.</div><br>
<div></div>
<div><b>
Relocation assistance:</b> is not available for this opportunity.</div><br>
<div></div>
<div><b>
Requisition #:</b> 75963</div><div></div><div><div><div><div><b><br>
The Role at a Glance</b></div>
</div><div><div>
We are excited to bring on a <b>Client Communications Business Analyst</b> to support the Business Technology Solutions team as part of the Retail Solutions organization. This will be a Hybrid role with Fort Wayne, IN being the preferred key city location (open to others).</div><br>
<div></div>
<div><i>
Background Details</i><br>
Lincoln has progressively improved their project delivery with an adaptive approach utilizing both agile and waterfall project delivery methodologies. In this role, you will have the opportunity to further enhance Lincoln's delivery across all lines of business.</div><br>
<div></div>
<div>
As the Client Communications Business Analyst, you will work alongside Business SME(s) in identifying opportunities to implement systems, automation solutions and processes that enable stakeholders in achieving goals. You will develop business requirements, document processes, and assist with and/or contribute to the development of user acceptance testing scripts and testing. As part of your success in this role, you should possess a natural analytical way of thinking, have strong attention to detail, and act as liaison between Technical and Business teams in articulating complex concepts. If this sounds like the role for you, please read on!</div></div></div><div><div><div><b>
What you'll be doing</b></div>
</div><div><ul><li>You will analyze and document detailed requirements and/or user stories, along with creating mock-ups for our technical teams</li>
<li>You will evaluate existing processes, uncover areas for improvement, and develop and implement efficient solutions</li>
<li>You will perform User Acceptance Testing where required</li>
<li>You will facilitate requirements communication, manage expectations, be responsive with customer communication and build sustainable relationships</li>
<li>You will ensure Operations is ready for implementation with examples/materials</li>
<li>You will provide technical research and production support</li>
<li>You will assist with ad-hoc mailings by creating letters, obtaining appropriate approvals, and coordinating timing of mailings</li>
</ul></div></div><div><div><div><b>What we&rsquo;re looking for</b></div>
</div><div><div><i>
Must-have experience (required)</i>:</div>
<ul>
<li>4 Year/bachelor&rsquo;s degree or equivalent work experience (4 years of experience in lieu of bachelor's)</li>
<li>Proven ability to analyze, document business / functional requirements and validate solution</li>
<li>Excellent organization skills with ability to prioritize workload and multi-task while maintaining attention to detail</li>
<li>Strong communication, negotiation, relationship building, and interpersonal skills</li>
<li>Ability to understand the implications of how technology is used/applied in the current business environment</li></ul><br>
<div></div>
<div><i>
Nice-to-have experience (preferred)</i>:</div>
<ul>
<li>Financial Services background</li>
<li>Knowledge of Annuity products, administrative systems and processes</li>
<li>Annuity New Business systems experience</li>
<li>Agile and/or Waterfall delivery experience</li>
</ul></div></div><div><div><div>Application Deadline</div>
</div><div><div>
Applications for this position will be accepted through May 1, 2026, subject to earlier closure due to applicant volume.</div></div></div></div><br>
<div></div>
<div><b>
What&rsquo;s it like to work here?</b></div>
<div>
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.</div><br>
<div></div>
<div><b>
What&rsquo;s in it for you:</b></div>
<ul>
<li><div>Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes</div>
</li>
<li><div>Leadership development and virtual training opportunities</div>
</li>
<li><div>PTO/parental leave</div>
</li>
<li><div>Competitive 401K and employee benefits</div>
</li>
<li><div>Free financial counseling, health coaching and employee assistance program</div>
</li>
<li><div>Tuition assistance program</div>
</li>
<li><div>Work arrangements that work for you</div>
</li>
<li><div>Effective productivity/technology tools and training</div></li></ul><br>
<div>
</div><div>The pay range for this position is $72,900 - $131,600 with <b>anticipated pay for new hires between the minimum and midpoint of the range</b> and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln&rsquo;s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln&rsquo;s standard benefits package.</div><br>
<div></div>
<div><b>
About The Company</b></div>
<div>
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.</div><br>
<div></div>
<div>
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.</div><br>
<div></div>
<div>
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life &amp; Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.</div><br>
<div></div>
<div>
Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</div><br>
<div></div>
<div>
Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom.</div><br>
<div></div>
<div><b>
Be Aware of Fraudulent Recruiting Activities</b></div>
<div>
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.</div><br>
<div></div>
<div>
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.</div><br>
<div></div>
<div><b>
Additional Information</b></div>
<div>
This position may be subject to Lincoln&rsquo;s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln&rsquo;s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.</div><br>
<div></div>
<div>
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.</div><br>
<div></div>
<div>
Lincoln Financial (&quot;Lincoln&quot; or &quot;the Company&quot;) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.</div></div></div><p></p>

Client Communications Business Analyst

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><h3 class="jobSectionHeader"><b>
The</b><b> </b><b>PA Data Management (PDM)</b><b> </b><b>team oversees a wide range of Prior Authorization (PA) data flows, tools, and projects. We are committed to enhancing quality and operational efficiency by developing advanced methods for managing data that minimize downstream issues while accounting for upstream variances.</b></h3><p>
We empower our team members to build deep expertise in PA configuration, adapt to evolving plan designs, formulary and product changes, and collaborate effectively to support both internal stakeholders and external clients. Our vision is to foster a culture of <b>accountability, innovation, and service excellence</b> that drives meaningful impact across the healthcare ecosystem through robust data management practices.</p><p></p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
As a <b>PA Data Management Analyst</b>, you will play a key role in supporting and optimizing PA operations through data-driven insights and process improvements. You will work collaboratively across teams to manage PA data flows, support client implementations, and contribute to the development of scalable, automated solutions that enhance quality and reduce risk.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Manage and maintain PA-related data flows, ensuring accuracy, consistency, and alignment with upstream and downstream systems.</li><li>
Support the development and enhancement of internal tools and processes to improve data quality and operational efficiency.</li><li>
Analyze large datasets to identify trends, anomalies, and opportunities for process improvement.</li><li>
Collaborate with cross-functional teams to support client implementations, plan design changes, and formulary updates.</li><li>
Participate in testing and validation efforts for PA configuration and data transition activities.</li><li>
Assist in documenting business requirements and operational procedures related to PA data management.</li><li>
Contribute to the creation and refinement of training materials and knowledge resources for internal stakeholders.</li><li>
Support ongoing initiatives aimed at automation, scalability, and proactive risk mitigation within PA operations.</li><li>
Support Clinical Adjudication PA Support Team with general case work as and when needed.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Self-motivated with a strong, positive attitude and a proactive approach to problem-solving.</li><li>
Excellent communication and organizational skills; able to articulate complex technical concepts to non-technical audiences.</li><li>
2+ years of experience analyzing large data sets to identify trends, opportunities, and support initiatives.</li><li>
Proficiency in the following programming languages:<ul><li><b>
Transact-SQL</b></li><li><b>
VB</b></li><li><b>
C#</b></li></ul></li><li>
Software proficiency in:<ul><li><b>
Visual Studio</b></li><li><b>
SQL Server Management Studio</b></li><li><b>
Microsoft Office Suite</b> (Word, PowerPoint, Excel, Outlook, Access)</li></ul></li></ul><p></p><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Experience with <b>RxClaim</b>, specifically adjudication related to <b>Prior Authorization overrides</b>.</li><li>
Knowledge of <b>CVS Caremark clinical programs</b>, including <b>formularies</b> and <b>utilization management</b>.</li><li>
Familiarity with various lines of business: <b>Commercial, Medicare, Medicaid, Health Exchanges</b>.</li><li>
Experience in <b>developing or improving training materials</b> for technical and clinical audiences.</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$43,888.00 - $93,574.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 05/12/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

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