client technologies specialist

Tech Legion

<div>Tech Legion
Technical Onboarding Specialist
Full-Time | $55,000/year | On-Site
ABOUT THE ROLE
Tech Legion, a managed service provider, is hiring a Technical Onboarding Specialist to own the execution of our client onboarding process. This is a hands-on role responsible for transitioning new clients from signed agreement to fully supported, managed environment within a defined timetable, conduct on-site discovery visits, deploy our management and security tooling, document the environment, and formally hand off the client to our Service Desk. The Specialist will work directly with clients, Sales, and internal technical teams throughout the process.
This role is a strong fit for someone with an MSP or IT services background, is comfortable working independently in unfamiliar environments, following a structured process, and closing work cleanly.
COMPENSATION AND BENEFITS<ul><li>
$55,000 annual salary</li><li>
Medical, dental, and vision insurance</li><li>
401(k) retirement plan</li><li>
Flexible PTO</li><li>
Great work environment</li><li>
Training and education</li><li>
Advancement opportunities</li></ul>
MINIMUM REQUIREMENTS<ul><li>
2+ years of hands-on experience in an IT support or systems role</li><li>
Demonstrated experience deploying and troubleshooting software across Windows endpoints in a business environment</li><li>
Working knowledge of Microsoft 365 administration, including user management and basic tenant navigation</li><li>
Familiarity with Active Directory or Entra ID in a domain-joined or hybrid environment</li><li>
Experience with remote access and remote support tools</li><li>
Comfortable working independently on client sites and managing your own schedule during onboarding windows</li><li>
Strong written communication skills for technical documentation</li><li>
Reliable transportation for on-site client visits</li></ul>
TECHNICAL SKILLS
Required<ul><li>
Microsoft 365:User and license administration, Exchange Online basics, and M365 admin portal navigation</li><li>
Windows Endpoints:Software installation, agent deployment, and troubleshooting common connectivity issues across Windows environments</li><li>
Active Directory / Entra ID:Domain environments, user accounts, group policy awareness, and hybrid identity concepts</li><li>
Networking Fundamentals:Ability to identify and document firewall make/model, ISP information, and basic network layout during on-site visits</li><li>
Backup Concepts:Understanding of backup principles, RTO/RPO concepts, and ability to confirm whether backup coverage exists</li><li>
PowerShell:Comfort running existing scripts for software deployment; writing scripts from scratch is not required</li><li>
Documentation:Ability to produce clear, structured technical notes that a support technician can act on without additional context</li></ul>
Preferred (Not Required)<ul><li>
NinjaOne/NinjaRMM:Prior experience deploying or managing endpoints throughNinjaOneis a strong plus</li><li>
MSP Experience:Any prior work at a managed service provider, including help desk, onboarding, or field technician roles</li><li>
Microsoft Intune:Exposure to Intune for device enrollment, policy deployment, or MDM management</li></ul>
WHAT YOU WILL OWN<ul><li>
Coordinating with Sales before client-facing work begins to understand what was sold and what the client expects</li><li>
Leading the initial client kickoff meeting to confirm scope, access requirements, and the onboarding timeline</li><li>
Conducting on-site discovery visits to document the environment: identity platform, servers, network hardware, security tools, backup presence, and key vendors</li><li>
DeployingNinjaRMMagents, Sophos endpoint security, and Veeam backup to in-scope endpoints and servers</li><li>
Preparing Microsoft Intune for device management where client licensing supports it</li><li>
Verifying all deployed tools are reporting and functional before documentation begins</li><li>
Building out the client documentation library with structured asset data, vendor contacts, access ownership, and an onboarding summary</li><li>
Handing off completed onboarding engagements to the Service Desk with full documentation and updated ticket routing</li></ul>
WHAT WE ARE LOOKING FOR
Beyond the technical baseline, the candidates who tend to succeed in this role share a few common traits:<ul><li>
They follow a defined process without needing to reinvent it on every engagement</li><li>
They know when to document something and move on versus when to escalate</li><li>
They communicate clearly with clients who are not technical and with engineers who are</li><li>
They close work cleanly rather than leaving loose ends for the next person to find</li><li>
They are comfortable showing up to an unfamiliar environment and figuring out what is there</li></ul></div>

Technical Client Onboarding Specialist

Google

<div>Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Tel Aviv, Israel; Dubai - United Arab Emirates; Istanbul, İstanbul, T&uuml;rkiye.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 
</li>
<li>3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP). 
</li>
<li>Experience coding in languages (e.g., Python, Java or C++), databases (e.g., MySQL or BigQuery) and Unix-like operating systems (e.g., Linux).</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Experience with Google Cloud to demonstrate and prototype solutions and integrations in customer/partner environments.</li>
<li>Ability to quickly learn, understand, and work with new emerging technologies, frameworks, and solutions in the Cloud, AI and Ads technology space.</li>
<li>Experience with automating decision pipelines based on machine learning methodologies and data science techniques.</li>
<li>Familiarity with the Ad serving industry and MarTech.</li>
<li>Ability to absorb complex technical concepts and communicate them to a non-technical audience effectively.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. 

As a Customer Solutions Engineer (CSE), you will solve complex challenges for Google's leading advertisers and partners. As a trusted technical advisor, you will partner closely with sales teams to align our technical strategies with business goals, delivering business generation and speed to market by helping customers overcome their most critical marketing and technical challenges. Leveraging Google Cloud's advanced infrastructure, you bridge the gap between complex technical possibilities and real-world business needs.
<div>Our team ensures that every technical engagement delivers excellent Ads experiences, transformative impact, and lasting value for our customers.</div>
Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. 
 
To learn more about gTech, check out our video.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Architect, develop, and deliver innovative solutions leveraging Google's ecosystem, including Google Cloud and Google AI capabilities, to maximize the potential of Google Ads and Google Marketing Platform products.</li>
<li>Work closely with Google's largest advertisers, agencies and partners, understand their challenges, collect requirements, provide solutions, consultancy and best practices to apply Ads products and technologies to achieve their business goals.</li>
<li>Identify and solve client problems proactively and creatively through effective project management and consultation on technical setup.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Customer Solutions Engineer, gTech Ads

Experian

<div>Company Description 
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. 
Job Description 
Experian is looking for a Client Technical Analyst, Expert. Reporting to the Director Production Support, you will support our main API/Member platform and subsequent services and systems. Provide excellent customer service and help resolve customer application issues.
Our vision is for their people, data and technology to become a necessary part of every major consumer economy in the world. ECS is the industry leader in providing online credit education and identity protection tools to consumers. Our mission is to develop products that help keep people financially healthy.
What you'll do<ul><li>
Research, and diagnose complex software issues raised by clients/members</li><li>
Develop, and test SQL queries to aid in the investigation and analysis of issues</li><li>
Examine error logs and database content to determine the cause of a problem</li><li>
Document and implement workaround solutions wherever possible.</li><li>
Document steps to reproduce for resolution with internal and external resources</li><li>
Document processes procedures, and technical instructions for future reference and use by support teams</li><li>
Create/manage production/staging support tickets</li></ul> 

Qualifications 
<ul><li>
Bachelor's Degree in Computer Science or related field</li><li>
You have 3+ years of development or technical support experience</li><li>
You are experienced with the development and support of sites using API and SDK integration</li><li>
Knowledge of Linux, PHP, HTML, JavaScript, CSS, XML, MySQL, and Shell scripting</li><li>
Experience implementing automation or self service technologies</li><li>
Knowledge of Linux, PHP, HTML, JavaScript, CSS, XML, MySQL, Shell scripting, Splunk, Data Dog, MuleSoft and Salesforce</li></ul> 

Additional Information 
Benefits/Perks<ul><li>
Competitive compensation package and bonus plan</li><li>
Core benefits including full medical, dental, vision, and matching 401K</li><li>
Flexible work environment, ability to work remotely, hybrid, or in-office</li><li>
Flexible time off, including volunteer time off, vacation, sick, and 12 paid holidays</li></ul>
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work&trade; in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid</div>

Client Technical Analyst - Expert - Remote

Delta Faucet Company

<div>At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. 
We are seeking an Onsite IT Endpoint Specialist to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant. 
Responsibilities<ul><li>
Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.</li><li>
Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.</li><li>
Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.</li><li>
Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).</li><li>
Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.</li><li>
Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.</li><li>
Address endpoint-related integration challenges by partnering with IT teams and stakeholders.</li><li>
Provide training and knowledge transfer to IT support teams and end-users.</li><li>
Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.</li><li>
Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.</li><li>
Manage application and patch deployment to ensure compliance, security, and operational resilience.</li></ul> 
Qualifications<ul><li>
Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.</li><li>
Minimum of 5 years of relevant IT support or endpoint management experience.</li><li>
Industry-related certifications preferred (A+, Network+, MTA, MCTS).</li><li>
Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.</li><li>
Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.</li><li>
Solid understanding of endpoint technologies, device management, and security solutions.</li><li>
Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.</li><li>
Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.</li><li>
Experience in manufacturing or plant floor support is a strong plus.</li></ul> 
Other Considerations:
This role will be based onsite in our Morgantown, KY location 
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You&rsquo;ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:<ul><li>
Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.</li><li>
Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.</li><li>
Learning &amp; Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.</li><li>
Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.</li></ul><h2 class="jobSectionHeader">
Company: Delta Faucet Company</h2>
Full time
Hiring Range: $27.40 - $42.96 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Delta Faucet Company (the &ldquo;Company&rdquo;) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company&rsquo;s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English &amp; Spanish 
E-verify Right to Work Poster: English, Spanish</div>

Onsite IT Endpoint Specialist

<div>At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
We are seeking an Onsite IT Endpoint Specialist to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant.
Responsibilities<ul><li>
Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.</li><li>
Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.</li><li>
Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.</li><li>
Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).</li><li>
Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.</li><li>
Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.</li><li>
Address endpoint-related integration challenges by partnering with IT teams and stakeholders.</li><li>
Provide training and knowledge transfer to IT support teams and end-users.</li><li>
Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.</li><li>
Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.</li><li>
Manage application and patch deployment to ensure compliance, security, and operational resilience.</li></ul>
Qualifications<ul><li>
Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.</li><li>
Minimum of 5 years of relevant IT support or endpoint management experience.</li><li>
Industry-related certifications preferred (A+, Network+, MTA, MCTS).</li><li>
Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.</li><li>
Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.</li><li>
Solid understanding of endpoint technologies, device management, and security solutions.</li><li>
Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.</li><li>
Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.</li><li>
Experience in manufacturing or plant floor support is a strong plus.</li></ul>
Other Considerations:
This role will be based onsite in our Jackson, TN location
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You&rsquo;ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:<ul><li>
Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.</li><li>
Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.</li><li>
Learning &amp; Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.</li><li>
Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.</li></ul><h2 class="jobSectionHeader">
Company: Delta Faucet Company</h2>
Full time
Hiring Range: $27.40 - $42.96 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Delta Faucet Company (the &ldquo;Company&rdquo;) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company&rsquo;s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English &amp; Spanish 
E-verify Right to Work Poster: English, Spanish
#LI-Remote</div>

Columbia Bank

<div>About the Role:
The Trust Operations Specialist - Client Service answers questions regarding investments in private equity, real estate, private debt, and more. Effectively handles client inquiries by researching and analyzing complex issues. Adheres strictly to trust regulations and security standards including the customer identification program (KYC), the Gramm-Leach-Bliley Act, Bank Secrecy Act, Internal Revenue Code, and all other applicable banking and trust regulation set forth by the IRS and other regulatory agencies.
Acts as the face of the company at the frontlines of the customer service experience. Provides superior customer service through an omni-channel environment including chat, written correspondence, incoming calls, outbound calls, and emails to both internal and external parties such as clients, asset sponsors, financial advisors, attorneys, CPAs etc. Represents the company in a highly professional manner while resolving issues and communicating information confidently.
<ul><li>Use working knowledge of various processes, asset types, and service levels across the firm to quickly analyze the root cause of issues and determine the correct course of action, following up on the item to ensure ultimate resolution.
</li><li>Mitigate company risk through following all security and fraud prevention requirements.
</li><li>Educate advisors, clients, and third parties on do&rsquo;s and don'ts of alternative asset investing, working with the Company, applicable fees &amp; fee schedules, timelines and procedures for account opening, funding and investing, and ERISA guidelines.
</li><li>Prepare and archive professional correspondence.
</li><li>Investigate account issues by analyzing investment and transactional activity and/or errors; complex compliance issues pertaining to IRS rules and regulations
</li><li>Identify, analyze, resolve and report on specific client requests and issues.
</li><li>Develop expertise to provide clients on-going support and assistance.
</li><li>Manage low level escalations, including ability to draft free form professional responses to client escalations and inquiries.
</li><li>Identify, recommend and potentially design and assist in the development and implementation of process improvements that enhance the client experience.
</li><li>Accurately file reports on client issues for management review.
</li><li>Analyze trends in client issues in order to facilitate service improvement.
</li><li>Other duties as assigned. 
</li></ul><div></div><div>About You:
</div><ul><li>H.S. Diploma/GED r equired.
</li><li>Bachelor's Degree preferred.
</li><li>2+ years' experience in a customer success role involving highly detailed transactions required.
</li><li>1-2 years' experience in a fast-paced call center environment preferred.
</li><li>Working knowledge of trust accounting systems, IRAs, and Alternative Assets is preferred.
</li><li>Certified IRA Services Professional (CISP) designation with the American Bankers Association (ABA) preferred.
</li><li>Self-Directed IRA Professional (SDIP) designation from the Retirement Industry Trust Association (RITA) preferred.
</li><li>Proficient in IRC 4975, prohibited transactions and all other ERISA guidelines.
</li><li>Proficient in IRS publication 590 and regulatory requirements.
</li><li>Excellent verbal and written communication skills.
</li><li>Knowledge of operational procedures, practices and policies.
</li><li>Demonstrates the ability to sell Bank products and services.
</li><li>Able to mentor new associates through on the job training.
</li><li>Requires the ability to multi-task and work with over 25 software applications.
</li><li>Requires intermediate computer skills, including MS Office and banking software.
</li><li>Skill in basic troubleshooting : mobile devices, browsers, and other technology as it relates to online banking.
</li><li>Thorough understanding of products and services offered by bank. Advanced knowledge in specialty area .
</li><li>Excellent customer service skills and ability to work effectively with the public. 
</li></ul> 
The pay range for this role is $22.61 - $27.25.
The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.
Primary Location: Ability to work fully onsite at posted location(s).
1801 California Street Suite 800 Denver CO 80202
Our Benefits:
We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. 
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com .
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.</div>

Trust Operations Specialist - Client Services

CHSGa

<div><div><div><div>Join us at</div></div></div>
Ethica Corporate Office
&ndash; a place where you&rsquo;ll be valued, recognized and rewarded for the vital work you do each day. We&rsquo;ll surround you with a strong team and leadership that supports every aspect of your life &ndash; both inside and outside of our centers. And you&rsquo;ll get to practice your passion in a non-profit, mission-driven organization that&rsquo;s known for the highest level of care in our communities<h1 class="jobSectionHeader">
ESSENTIAL DUTIES AND RESPONSIBILITIES</h1><ul><li>
Partner with the Project Management Office (PMO) to support CIS projects, including readiness activities, go-live preparation, and post-go-live stabilization.</li><li>
Assist with implementation support for CIS initiatives by coordinating tasks, tracking issues, and escalating risks as needed.</li><li>
Collaborate with Learning &amp; Development to develop, update, and maintain job aids, quick reference guides, and knowledge articles for CIS-supported technologies.</li><li>
Support change management and user adoption efforts by reinforcing new workflows, assisting users during go-live, and providing frontline guidance.</li><li>
Assist with communications related to CIS initiatives, including announcements, reminders, go-live messaging, and post-implementation updates.</li><li>
Track adoption metrics such as training participation, attendance, completion, basic utilization indicators, and user feedback.</li><li>
Collect, document, and communicate user feedback, workflow challenges, and adoption barriers to CIS leadership.</li><li>
Serve as a liaison between frontline users, CIS leadership, and project teams during implementation and stabilization phases.</li><li>
Support continuous optimization efforts by identifying trends, recurring issues, and opportunities for improvement.</li><li>
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
</li><li>Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.</li><li>
Performs other duties as necessary to ensure the success of the System.</li><li>
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
</li><li>Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.</li><li>
Performs other duties as necessary to ensure the success of the System.</li></ul><h1 class="jobSectionHeader">
SKILLS AND ABILITIES</h1><ul><li>
Working knowledge of clinical systems, healthcare workflows, and technology adoption principles</li><li>
Strong organizational skills with the ability to manage multiple tasks and priorities</li><li>
Effective written and verbal communication skills</li><li>
Ability to support change management and user adoption initiatives 
Strong problem-solving skills and attention to detail</li></ul><h1 class="jobSectionHeader">
MINIMUM QUALIFICATIONS</h1><ul><li>Associate degree, technical diploma, or certificate in Informatics, Health Information Technology, Information Systems, Healthcare Administration, Education, Business, or a related field required</li></ul>
Entry-level position; 0&ndash;2 years of experience supporting technology, clinical systems, training, customer support, or operational workflows preferred but not required<ul><li>Demonstrated interest in healthcare technology, clinical workflows, training, or user support, with the ability to learn new systems and processes quickly</li><li>Experience supporting technology implementations, training, project management, or user support strongly preferred</li></ul>
EEO / M / F / D / V / Drug Free Workplace</div>

Clinical Information Services (CIS) Specialist - Level I Technology Adoption & Enablement

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Clinical Information Services (CIS) Specialist - Level I Technology Adoption & Enablement