clinic coordinator

Grant a Gift Autism Foundation

Company Overview Grant a Gift Autism Foundation is a dedicated non-profit organization committed to supporting children, youth, and their families affected by Autism Spectrum Disorder. We provide vital diagnostic and treatment funding, support services, vocational training, transition planning, and educational resources to foster independence and improve quality of life.Overview We are seeking a dynamic and organized Specialty Clinic Coordinator to oversee the daily operations of our specialized clinics. This role is vital in ensuring seamless patient flow, efficient administrative processes, and compliance with healthcare regulations. The ideal candidate will bring a strong background in medical office management, excellent supervisory skills, and experience working within healthcare settings that utilize EMR (Electronic Medical Records) systems such as Epic, eClinicalWorks, or Dentrix.DutiesSpecialty Clinic Coordination (FASD / Prenatal Substance Exposure)<ul><li>Coordinate clinical and administrative operations of specialty clinics focused on FASD, prenatal substance exposure, autism, and related neurodevelopmental disorders.</li><li>Manage clinic scheduling, patient flow, provider templates, and multidisciplinary team availability to support timely evaluations and follow-up care.</li><li>Conduct pre-visit planning by obtaining, tracking, and organizing outside records, including medical records, prenatal and birth history, developmental assessments, school reports, therapy documentation, diagnostic testing, and relevant court or child welfare records.</li><li>Review incoming documentation for completeness and identify outstanding records needed to support diagnostic decision-making.</li><li>Prepare concise clinical case summaries for multidisciplinary team review prior to clinic visits.</li><li>Maintain accurate, timely, and HIPAA-compliant documentation within the Electronic Medical Record (EMR) and other approved systems.</li><li>Support coordination of case conference preparation, multidisciplinary staffing, and clinic day workflow.</li><li>Facilitate communication with referring providers, primary care providers, specialists, therapists, and community partners regarding referrals, records, recommendations, and follow-up needs.</li><li>Reinforce clinical education provided by the care team regarding diagnoses, recommendations, treatment planning, and available support services.</li></ul>Clinic Scheduling and Intake<ul><li>Serve as a primary point of contact for patients and families from referral through post-clinic follow-up.</li><li>Conduct structured intake calls to collect preliminary medical, developmental, psychosocial, prenatal, family, and social history relevant to the diagnostic evaluation.</li><li>Abstract key clinical information from outside records and enter accurate, relevant data into internal systems and the EMR.</li><li>Ensure referrals, authorizations, releases of information, and required intake documentation are completed prior to scheduled appointments.</li><li>&middot; Utilize appropriate medical terminology in patient histories, chart notes, care coordination documentation, and provider communications.</li><li>Monitor intake readiness and escalate urgent barriers, gaps in documentation, or care coordination concerns to appropriate clinical leadership.</li><li>Support referral management and care coordination activities to promote continuity across internal and external providers.</li></ul>Family Navigation and Resource Support<ul><li>Provide navigation support to families as they move through evaluation and treatment services.</li><li>Communicate clearly and compassionately with families regarding clinic processes, required documentation, appointment readiness, and next steps in care.</li><li>Coordinate connections to medically relevant and community-based services, including behavioral health, developmental services, educational supports, and public benefit programs as appropriate.</li><li>Assist families in understanding clinical recommendations and connecting with community services following clinic visits.</li><li>Maintain documentation of navigation activities within the Electronic Medical Record and organizational systems.</li><li>Support transitions of care by tracking referrals, outstanding action items, and recommended services following evaluation.</li></ul>Collaboration and Communication<ul><li>Collaborate with physicians, nurse practitioners, psychologists, therapists, family navigators, and other multidisciplinary team members to support coordinated, patient-centered care.</li><li>Maintain professional communication with patients, families, providers, court representatives, and community agencies while safeguarding confidentiality and protected health information.</li><li>Participate in team huddles, case review meetings, quality improvement activities, and ongoing training related to neurodevelopmental disorders, trauma-informed care, and clinic operations.</li><li>Perform other duties as assigned in support of clinical operations, patient access, and departmental goals.</li></ul>Educational Requirements<ul><li>Associates or bachelor&rsquo;s degree in nursing, healthcare administration, social services, psychology, or related field, or equivalent relevant experience.</li><li>Licensed Practice Nurse (LPN) preferred.</li><li>Additional training or experience in pediatric development, behavioral health, patient navigation, or outpatient specialty clinic settings preferred.</li></ul>Qualifications<ul><li>Compassionate and patient-centered approach to care coordination.</li><li>At least 1 year of experience working with low income and/or vulnerable populations &ndash; does not have to be autism/neurodevelopmental conditions related. Minimum one year of experience working with low-income and/or vulnerable populations required. Experience specific to autism or other neurodevelopmental conditions is preferred but not required.</li><li>Working knowledge of medical terminology and ability to interpret clinical records including prenatal, developmental, and diagnostic reports.</li><li>Ability to discuss sensitive topics with families using compassion, empathy, and professionalism</li><li>Experience and working knowledge of healthcare regulations, and federal support systems (e.g., Medicaid, Medicare, SSI, and other government and commercial insurances).</li><li>Knowledge of Fetal Alcohol Spectrum Disorders and related healthcare services.</li><li>Experience working within a non-profit, clinical training center (Preferred). Experience working within a nonprofit, clinical training center, and/or multidisciplinary healthcare environment preferred.</li><li>Strong working knowledge of Microsoft Suite.</li><li>Excellent written and oral communication skills.</li><li>Creative, professional, and resourceful with the ability to work independently and a part of a multidisciplinary team.</li><li>Ability to take initiative and complete multiple tasks and projects on time.</li><li>Previous experience working within an Electronic Medical Record (EMR).</li><li>Detail orientated and strong organizational skills.</li><li>Bilingual in English and Spanish a Preferred.</li></ul>Physical Requirement<ul><li>May include standing, sitting, and/or walking for extended periods.</li><li>May include working with challenging patients and clients.</li><li>May be required to lift up to 50 pounds.</li><li>May require the ability to transport from one site to another.</li></ul>Join us as a Specialty Clinic Coordinator to make a meaningful impact by ensuring our clinics operate smoothly while providing exceptional care for individuals with autism. Your leadership will help foster an inclusive environment where every patient receives the attention they deserve.Benefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Specialty Clinic Coordinator

MD Now Urgent Care

<div>This position is incentive eligible. 
 
 
<h5 class="jobSectionHeader">Introduction</h5>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:License Clinic CoordinatorMD Now<h5 class="jobSectionHeader">
Benefits</h5>
MD Now offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>Consumer discounts through Abenity and Consumer Discounts 
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>Colleague recognition program 
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
We are seeking a(an) License Clinic Coordinator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
Seeking a Licensed Clinical Coordinator like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.
In this role, you will:<ul><li>
Assist front office and clinical staff in developing and implementing short and long-term work plans and objectives.</li><li>
Oversee the process to prepare patients for examination and treatment.</li><li>
Screen telephone calls for referral to physicians.</li><li>
Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained.</li><li>
Assist with scheduling of tests and treatment.</li><li>
Ensure office and clinical supply inventory is current, mail is opened and processed, offices are opened and closed according to established procedures.</li><li>
Ensure the timeliness and accuracy of patient charge entry into the billing system.</li><li>
Assist front office staff with ensuring point-of-service collections are made when applicable.</li></ul>
You Will Need:<ul><li>
Graduate from a recognized training facility for medical assistants, and course-work in health care office management are preferred. RN, LPN (LVN), or additional appropriate education may be substituted for certification.</li><li>
Additional appropriate experience as a Medical Assistant may be substituted for the education requirement.</li><li>
Five years of clinical experience in a medical office setting is required</li><li>
RMA, CMA or LPN certificate is beneficial</li><li>
CPR Certification is required</li></ul>
As the largest and fastest growing provider of urgent care in Florida, MD Now&copy; urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent care's physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&copy; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our License Clinic Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

License Clinic Coordinator

Trauma Healing Therapy

NOTE: clients MUST reside in California. Candidates residing outside of California will not be considered for this position. Graduate or students of Psychology highly preferred.Job Summary:At Trauma Healing Therapy (THT), we're excited to welcome a part-time Clinic Coordinator to our growing team! If you&rsquo;re someone who thrives on creating meaningful connections, staying organized, and helping others feel at ease, we&rsquo;d love to hear from you. Graduate or students of Psychology highly preferred/people with a Bachelor in Psychology preferred.Starting at 5&ndash;20 hours a week, this role is perfect for someone who is highly organized, compassionate, and detail-oriented. As our Clinic Coordinator, you&rsquo;ll play a key part in ensuring the smooth day-to-day operations of our practice while helping us maintain a warm, welcoming space for our clients. Your main responsibilities will include managing client inquiries with care, scheduling appointments, assisting with billing and payments, and keeping the clinic running seamlessly.If you&rsquo;re ready to make a meaningful impact and join a team dedicated to helping people heal and thrive, we&rsquo;d love to connect with you!About THT: we are a private pay psychotherapy practice specializing in trauma and couples therapy, offering individual and couples psychotherapy services both online and in person. We provide a safe and nurturing environment to help our clients heal from relationship trauma, childhood trauma, medical trauma, pregnancy/infant loss, infidelity, and more.At THT, it is our mission to help clients and the community heal from trauma and relationship wounds using two simple ingredients: evidenced-based clinical techniques AND an empathic, warm, humanistic approach to psychotherapy.Reports to: Dr. Mariella Lauriola, PhDEssential Functions and Responsibilities<ul><li>Serve as the first point of contact for client inquiries via phone, email, and website. Hours of work are flexible, however, this position requires availability to check working phone/emails daily at different time points.You may do this at any time, from any (secure) location, and will be paid for any time actually spent responding to phone calls and/or emails.</li><li>Schedule and manage appointments for clinicians, ensuring timely communication with clients.</li><li>Handle billing, invoicing, and payment processing, maintaining accurate records.</li><li>Assist with onboarding new clients, including processing intake forms and documentation.</li><li>Consistently communicate with clinicians/learn about each clinician niche/specialization in order to match a client with the best clinician at THT</li><li>Manage intake paperwork collection and ensure EHR files are accurate (48 prior to first intake session)</li><li>Make sure each clinician enters notes/treatment plans accurately/timely on EHR</li><li>Train each new clinician on key EHR/clinic procedures</li><li>Update clinic operation manual as needed with new/changed procedure</li><li>Create clinic training videos to store on shared training drive</li><li>Assist with general administrative tasks, such as filing, data entry, and record keeping.</li><li>Support marketing efforts by managing social media updates and newsletters as needed.</li><li>Keeping track of metrics weekly for practice growth</li><li>Attend mandatory staff meetings and training as directed by THT.</li><li>Other duties/projects may be assigned.</li></ul>Minimum Requirements:<ul><li>Must be in alignment with THT&rsquo;s mission, vision, and values.</li><li>Residing in California (remote work)</li><li>Prior experience in an administrative or receptionist role, preferably in a healthcare setting.</li><li>Bachelor&rsquo;s Degree in counseling or psychology or being a graduate psychology student highly preferable.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office Suite and Google Workspace; familiarity with electronic health record (EHR) systems is a plus.</li><li>Strong organizational skills with the ability to multitask and prioritize effectively.</li><li>A compassionate and professional demeanor, with the ability to maintain client confidentiality.</li><li>Regular and reliable attendance and timely arrival to work (based on schedule communicated to Trauma Healing Therapy).</li><li>Superior verbal and written communication skills.</li><li>Compassionate and empathetic with a strong ability to establish and build trust.</li><li>Excellent listening skills.</li><li>Be able to work independently on tasks assigned.</li><li>Be able to adjust and learn quickly.</li><li>Attitude of respectfulness, cooperation, and collaboration/teamwork with co-workers.</li><li>Passion for working with others and helping our team members grow and learn.</li><li>Honesty and integrity in reporting work hours and all other aspects of interoffice relations.</li><li>Punctuality, strong work ethic, and a drive to meet client caseload minimums.</li><li>Ability to remain calm and reassuring in tense situations and to de-escalate conflicts.</li><li>Must be very detail oriented, with organizational skills required to manage complex, deadline-driven paperwork including documentation and billing.</li><li>Able to use technology such as EHR, Google Workspace, video conferencing, etc.</li><li>Must have a strong, reliable internet connection at home and private home office, in a space that is free from excessive noise or distraction.</li><li>Ability to endure prolonged periods sitting, listening, observing, and working on a computer.</li></ul>This position is not right for you if you&rsquo;re:<ul><li>Someone just looking for a job to clock in and out of.</li><li>Someone who doesn&rsquo;t feel passion for our mission, vision and values.</li><li>Someone who&rsquo;s not a team player or prefers not to work collaboratively.</li><li>Someone who is looking for a temporary gig - The ideal person is invested in time and energy in THT.</li><li>Someone who doesn&rsquo;t like to hop in and help others get their work done - we highly value teamwork.</li></ul>This position perfect for you if you&rsquo;re:<ul><li>Aligned with THT mission, vision, and values.</li><li>You are a psychology student that wants to learn more about private practice/clinical work day in and out, while having the perks of a PT commitment only</li><li>Energized by helping others in a team and contributing to the growth of THT</li><li>Creative, engaged in doing good work, and excited by furthering our mission</li><li>Able to take direct, kind and constructive feedback and run with it.</li></ul>Application instructions:For consideration, please email us a full CV with references at with object &ldquo;THT PT Clinic Coordinator application&rdquo;: info@traumahealingtherapy.comJob Type: Part-timePay: $19.00 - $22.00 per hourWork Location: Remote

Part-Time Clinic Coordinator

NOTE: This position is hybrid (will start remote and will transition to some Cupertino in person needs). Candidates residing outside of California/far from Cupertino will not be considered for this position. Graduate students in Psychology or candidates with a BA in the field of Psychology highly preferred.Job Summary:At Trauma Healing Therapy (THT), we're excited to welcome a part-time Clinic Coordinator to our growing team! If you&rsquo;re someone empathic, that loves psychology and who thrives on creating meaningful connections, staying organized, and helping others feel at ease, we&rsquo;d love to hear from you.Starting at 5&ndash;15 hours a week, this role is perfect for someone who is highly organized, compassionate, and detail-oriented. As our Clinic Coordinator, you&rsquo;ll play a key part in ensuring the smooth day-to-day operations of our practice while helping us maintain a warm, welcoming space for our clients. Your main responsibilities will include managing client inquiries with care, scheduling appointments, assisting with billing and payments, and keeping the clinic running seamlessly.If you&rsquo;re ready to make a meaningful impact and join a team dedicated to helping people heal and thrive, we&rsquo;d love to connect with you!About THT: we are a private pay psychotherapy practice specializing in trauma and couples therapy for kids and adults, offering individual and couples psychotherapy services both online and in person. We provide a safe and nurturing environment to help our clients heal from relationship trauma, childhood trauma, medical trauma, pregnancy/infant loss, infidelity, and more.At THT, it is our mission to help clients and the community heal from trauma and relationship wounds using two simple ingredients: evidenced-based clinical techniques AND an empathic, warm, humanistic approach to psychotherapy.Reports to: Dr. Mariella Lauriola, PhDEssential Functions and Responsibilities<ul><li>Serve as the first point of contact for client inquiries via phone, email, and website. Hours of work are flexible, however, this position requires availability to check working phone/emails daily at different time points and hrs are spread out during the day.You may do this at any time, from any (secure) location, and will be paid for any time actually spent responding to phone calls and/or emails. </li><li>Schedule and manage appointments for clinicians, ensuring timely communication with clients.</li><li>Handle billing, invoicing, and payment processing, maintaining accurate records.</li><li>Assist with onboarding new clients, including processing intake forms and documentation.</li><li>Consistently communicate with clinicians/learn about each clinician niche/specialization in order to match a client with the best clinician at THT</li><li>Manage intake paperwork collection and ensure EHR files are accurate (48 prior to first intake session)</li><li>Make sure each clinician enters notes/treatment plans accurately/timely on EHR</li><li>Train each new clinician on key EHR/clinic procedures</li><li>Update clinic operation manual as needed with new/changed procedure</li><li>Create clinic training videos to store on shared training drive</li><li>Assist with general administrative tasks, such as filing, data entry, and record keeping.</li><li>Support marketing efforts by managing social media updates and newsletters as needed.</li><li>Keeping track of metrics weekly for practice growth</li><li>Attend mandatory staff meetings and training as directed by THT.</li><li>Other duties/projects may be assigned.</li></ul>Minimum Requirements:<ul><li>Must be in alignment with THT&rsquo;s mission, vision, and values.</li><li>Residing in California (remote work)</li><li>Prior experience in an administrative or receptionist role, preferably in a healthcare setting.</li><li>Bachelor&rsquo;s Degree in counseling or psychology or being a graduate psychology student highly preferable.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office Suite and Google Workspace; familiarity with electronic health record (EHR) systems is a plus.</li><li>Strong organizational skills with the ability to multitask and prioritize effectively.</li><li>A compassionate and professional demeanor, with the ability to maintain client confidentiality.</li><li>Regular and reliable attendance and timely arrival to work (based on schedule communicated to Trauma Healing Therapy).</li><li>Superior verbal and written communication skills.</li><li>Compassionate and empathetic with a strong ability to establish and build trust.</li><li>Excellent listening skills.</li><li>Be able to work independently on tasks assigned.</li><li>Be able to adjust and learn quickly.</li><li>Attitude of respectfulness, cooperation, and collaboration/teamwork with co-workers.</li><li>Passion for working with others and helping our team members grow and learn.</li><li>Honesty and integrity in reporting work hours and all other aspects of interoffice relations.</li><li>Punctuality, strong work ethic, and a drive to meet client caseload minimums.</li><li>Ability to remain calm and reassuring in tense situations and to de-escalate conflicts.</li><li>Must be very detail oriented, with organizational skills required to manage complex, deadline-driven paperwork including documentation and billing.</li><li>Able to use technology such as EHR, Google Workspace, video conferencing, etc.</li><li>Must have a strong, reliable internet connection at home and private home office, in a space that is free from excessive noise or distraction.</li><li>Ability to endure prolonged periods sitting, listening, observing, and working on a computer.</li></ul>This position is not right for you if you&rsquo;re:<ul><li>Someone just looking for a job to clock in and out of.</li><li>Someone who doesn&rsquo;t feel passion for our mission, vision and values.</li><li>Someone who&rsquo;s not a team player or prefers not to work collaboratively.</li><li>Someone who is looking for a temporary gig - The ideal person is invested in time and energy in THT.</li><li>Someone who doesn&rsquo;t like to hop in and help others get their work done - we highly value teamwork.</li></ul>This position perfect for you if you&rsquo;re:<ul><li>Aligned with THT mission, vision, and values.</li><li>You are a psychology student that wants to learn more about private practice/clinical work day in and out, while having the perks of a PT commitment only</li><li>Energized by helping others in a team and contributing to the growth of THT</li><li>Creative, engaged in doing good work, and excited by furthering our mission</li><li>Able to take direct, kind and constructive feedback and run with it.</li></ul>Application instructions:For consideration, please email us a full CV with references at with object &ldquo;THT PT Clinic Coordinator application&rdquo;: info@traumahealingtherapy.comJob Type: Part-timePay: $19.00 - $21.00 per hourWork Location: Hybrid remote in Cupertino, CA 95014

Sky Lakes Medical Center

<div>QUALIFICATIONS:

Required: Experienced CMA, LPN, or RN, with preferred 2-5 years in the healthcare industry. Previous experience training and leading employees. Previous work experience in the medical office/medical clinic setting. Must be a self-starter who is flexible and able to manage multiple tasks simultaneously. Leadership skills in critical thinking, conflict management, personnel development, effective communication, and interpersonal skills. Computer aptitude.

LIC/REG/CERT: Current CMA. LPN or RN licensure

TYPICAL PHYSICAL/MENTAL DEMANDS:

 Must be in good general health. Be able to frequently stoop, bend, and reach. Must be able to withstand constant walking, standing, lifting at least 50 pounds or more, push/pull clinical equipment, occasionally sitting. Must be able to function under periods of stress, trauma, and or disease. Must be able to work independently and effectively with teams. Ability to make decisions in stressful situations.

ESSENTIAL JOB FUNCTIONS:
<div>
 &bull; Monitor and organize the daily activities of the Sky Lakes Behavioral Health Care Clinic.
 
<ul><li>Work closely with the Medical Director of SLBHC and the Sky Lakes Specialty Care Services management team.
</li><li>Administrative duties, including organizing meetings, coordinating schedules of externs, residents, medical students, student nurse practitioners, and Sky Lakes APP&rsquo;s.
</li><li>Work with clinic leadership in ongoing efforts to increase encounters and optimize documentation to maximize clinic productivity.
</li><li>Assist staff and providers with clinical/patient care duties.
</li><li>Monitor and order supplies.
</li><li>Partner with key stakeholders in recruitment and retention of clinic staff.
</li><li>Maintain high-level understating of the EMR function to appropriately support/adjust workflows with Sky Lakes Specialty Care Services management.
</li><li>Obtain understanding of all positions and responsibilities and assist with onboarding new hires and participate in their training while providing mentorship.
</li><li>Participate in clinical process improvements and optimization of clinic workflows to increase throughput.
</li><li>Communicate openly with Sky Lakes Specialty Care Services Management and ensure adequate two-way communication processes to drive positive workplace culture that meets the Sky Lakes vision and values.
</li><li>Work collaboratively and proactively to continuously improve the employee experience.
</li><li>Stay abreast of federal and state regulations. Assist Sky Lakes Specialty Care Services management and key stakeholders with development of systems, processes, and education to help ensure our compliance through the effective corporate compliance program(s).
</li><li>Partner with Sky Lakes Specialty Care Services and key stakeholders (e.g., IS, Risk, Quality) to ensure compliance.
</li><li>Work collaboratively to improve the patient experience.
</li><li>Show competence in relation to the organization's defined mission, vision, values, and strategic plan. This will be apparent by ongoing completion of any, or all, of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review.
</li></ul></div>MARGINAL JOB FUNCTIONS:
<ul><li>Performs other duties as assigned</li></ul></div>

Clinic Coordinator - Behavioral Health - FT DAYS

NEXGEN LONGEVITY CLINIC

We are seeking a professional Client Experience Coordinator &ndash; Wellness &amp; IV Therapy Clinic to join our team. The ideal candidate will be the first point of contact for our company, providing excellent customer service and administrative support.Duties<ul><li>Greet and welcome guests in a friendly and professional manner</li><li>Answer and direct phone calls promptly</li><li>Manage email correspondence and respond to inquiries</li><li>Perform data entry tasks with accuracy and efficiency</li><li>Maintain a tidy and organized front desk area</li><li>Assist with administrative tasks</li><li>Schedule appointments and manage calendars</li><li>Handle incoming and outgoing mail, phone calls and clients.</li><li>Utilize computerized systems for various office tasks</li></ul>Experience<ul><li>Proven experience in office management and administrative roles</li><li>Strong time management skills to prioritize tasks effectively</li><li>Proficiency in Google Suite for document management and communication</li><li>Excellent phone etiquette and communication skills</li><li>Ability to perform data entry accurately and efficiently</li><li>Prior experience in customer service is preferred (3 years)</li><li>Strong proofreading skills for reviewing documents before distribution.</li></ul>QualificationsRequired<ul><li>Previous front desk, receptionist, or administrative experience (medical clinic, wellness clinic, spa, or fitness environment preferred)</li><li>Excellent customer service and communication skills</li><li>Strong organizational and multitasking abilities</li><li>Comfortable using EHR systems, scheduling software, and office technology</li><li>Ability to handle patient check-in, scheduling, and payment processing</li><li>Professional appearance and positive, welcoming demeanor</li><li>Ability to maintain patient confidentiality and HIPAA compliance</li><li>Strong attention to detail and accuracy with administrative tasks</li></ul>Preferred<ul><li>Experience working in a medical clinic, wellness clinic, med spa, or fitness facility</li><li>Familiarity with IV therapy services, vitamin injections, or wellness programs</li><li>Basic understanding of supplements, vitamins, and their benefits (energy, immune support, recovery, hydration, metabolic health)</li><li>Interest in functional medicine, preventive health, and longevity</li><li>Experience with insurance verification, patient intake, and medical documentation</li></ul>Ideal Candidate<ul><li>Passionate about health, wellness, and helping people feel their best</li><li>Interested in learning about vitamin therapy, metabolic health, and functional medicine</li><li>Comfortable educating patients about NEXGEN services and guiding them through available treatments</li><li>Able to create a high-end, welcoming experience for every patient</li></ul>Candidates with a personal interest in wellness, fitness, nutrition, or functional medicine are highly encouraged to apply.Job Types: Full-time, ContractPay: $11.00 - $12.50 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Schedule:<ul><li>4 hour shift</li><li>Weekends as needed</li></ul>Work Location: In person

Client Experience Coordinator – Wellness & IV Therapy Clinic

SERC Physical Therapy

<div><h1 class="jobSectionHeader">SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Maumelle, AR</h1> 


Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

What is a Patient Care Coordinator?
<ul>
<li>A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.</li>
<li>Our Patient Care Coordinators have excellent customer service skills.</li>
<li>Patient Care Coordinators learn new things &ndash; a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.</li>
</ul>
A day in the life of a Patient Care Coordinator:
<ul>
<li>Greets everyone who enters the clinic in a friendly and welcoming manner.</li>
<li>Schedules new referrals received by fax or by telephone from patients, physician offices.</li>
<li>Verifies insurance coverage for patients.</li>
<li>Collects patient payments.</li>
<li>Maintains an orderly and organized front office workspace.</li>
<li>Other duties as assigned.</li>
</ul>
Fulltime positions include:
<ul>
<li>Annual paid Charity Day to give back to a cause meaningful to you</li>
<li>Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance</li>
<li>3-week Paid Time Off plus paid holidays</li>
<li>401K + company match</li>
</ul>
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 


Responsibilities:
<ul><li>Core responsibilities
<ul><li>Collect all money due at the time of service</li>
<li>Convert referrals into evaluations</li>
<li>Schedule patient visits</li>
<li>Customer Service</li>
</ul></li><li>Create an inviting clinic atmosphere.</li>
<li>Make all welcome calls
<ul><li>Monitor and influence arrival rate through creation of a great customer experience</li>
</ul></li><li>Practice Management
<ul><li>Manage schedule efficiently</li>
<li>Manage document routing</li>
<li>Manage personal overtime</li>
<li>Manage non-clinical documentation</li>
<li>Manage deposits</li>
<li>Manage caseload, D/C candidate, progress note, and insurance reporting</li>
<li>Monitor clinic inventory</li>
</ul></li><li>Training
<ul><li>o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.</li>
<li>Complete quarterly compliance training.
</li></ul></li></ul>Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>Communication skills &ndash; must be able to relate well to Business Office and Field leadership</li>
<li>Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision</li>
<li>As a member of a team, must possess efficient time management and presentation skills</li>
</ul>
Physical Requirements:
<ul><li>This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.</li>
<li>This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.</li>
<li>This position is subject to sedentary work.</li>
<li>Constantly sits, with ability to interchange with standing as needed.</li>
<li>Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.</li>
<li>Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.</li>
<li>Constantly uses repetitive motions to type.</li>
<li>Must be able to constantly view computer screen (near acuity) and read items on screen.</li>
<li>Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.</li>
<li>Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.</li>
<li>Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.</li>
</ul>
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly. 


Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM<div>
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.</div></div>

Patient Care Coordinator - Maumelle, AR

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