clinic operations manager

Little Academy Nursery

The Clinic Operations Manager is responsible for overseeing the daily operations of the clinic, ensuring efficient service delivery, excellent patient experience, and smooth coordination between clinical, administrative, and support teams. The role requires strong leadership, operational planning, and organizational skills to maintain high standards of service and compliance.1. Daily Clinic Operations<ul><li>Ensure the clinic opens, runs, and closes smoothly every day</li><li>Oversee reception, admin flow, scheduling, and client experience</li><li>Make sure appointments run on time and rooms/resources are available</li><li>Handle operational issues before they escalate</li></ul>2. Front Desk &amp; Admin Team Management<ul><li>Supervise receptionists, coordinators, and admin staff</li><li>Train staff on scripts, policies, systems, and professionalism</li><li>Review errors (emails, bookings, billing mistakes) and correct patterns</li><li>Set expectations and hold staff accountable</li></ul>3. Scheduling &amp; Capacity Management<ul><li>Optimize therapist schedules and room usage</li><li>Reduce gaps, no-shows, and inefficiencies</li><li>Balance client demand with clinician availability</li><li>Coordinate leave, coverage, and substitutions</li></ul>4. Billing, Payments &amp; Insurance Oversight<ul><li>Ensure correct invoicing, payments, and receipts</li><li>Monitor cancellations, late fees, and policy enforcement</li><li>Oversee insurance documentation and reimbursement workflows</li><li>Flag revenue leakage or recurring billing issues</li></ul>5. Client Experience &amp; Complaints<ul><li>Act as first escalation point for unhappy clients</li><li>Resolve complaints professionally and calmly</li><li>Ensure policies are enforced without damaging relationships</li><li>Improve processes based on recurring feedback</li></ul>6. Policies, SOPs &amp; Compliance<ul><li>Ensure staff follow clinic policies and procedures</li><li>Keep SOPs updated and actually used</li><li>Support compliance with licensing, data privacy, and clinic regulations</li><li>Prepare for inspections, audits, or internal reviews</li></ul>7. Systems &amp; Tools<ul><li>Own clinic systems (booking software, CRM, email templates, forms)</li><li>Improve workflows to reduce admin load and errors</li><li>Identify inefficiencies and propose better systems or automations</li><li>Ensure staff are using tools correctly (not &ldquo;their own way&rdquo;)</li></ul>8. Reporting &amp; Performance Tracking<ul><li>Track KPIs: attendance, cancellations, revenue, capacity, response times</li><li>Provide regular operational reports to leadership</li><li>Flag risks early (staffing, burnout, client drop-off)</li></ul>9. Coordination With Leadership<ul><li>Act as the bridge between leadership and admin staff</li><li>Translate strategy into day-to-day execution</li><li>Escalate issues that need leadership decisions</li><li>Implement changes quickly and consistently</li></ul>Job Type: Full-time

Clinic Operations Manager

Teen Health Center

Job SummaryThe Clinic Operations &amp; Access Manager serves as the front-line ambassador and operational anchor of our nonprofit, school-based clinic dedicated to removing barriers to care by providing free medical and mental health services to youth and families.The ideal candidate is approachable, professional, and grounded. You engage students, families, and school partners with authenticity and respect, remain calm under pressure, and help create a structured, welcoming environment where every individual feels safe and valued.This role ensures exceptional patient and family experience while supporting efficient daily operations across both medical and behavioral health services. As the face of our clinic, you set the tone for professionalism and service excellence while upholding the highest standards of confidentiality and ethical practice in accordance with HIPAA and organizational policy. You safeguard sensitive medical and mental health information and exercise sound judgment in every interaction.Key ResponsibilitiesClinic Operations &amp; Patient Flow<ul><li>Oversee daily front-office operations to ensure efficient and consistent clinic flow</li><li>Coordinate and support scheduling across medical and mental health services to minimize wait times and optimize access to care</li><li>Monitor intake processes to ensure accurate documentation and completed consent forms</li><li>Maintain an orderly, professional clinic environment conducive to high-quality care</li></ul>Patient &amp; Family Experience<ul><li>Serve as the primary point of contact for students, families, school personnel, and visitors</li><li>Address questions and concerns promptly with professionalism and discretion</li><li>Foster a respectful atmosphere that reflects our mission and values</li></ul>Confidentiality &amp; Compliance<ul><li>Uphold strict adherence to HIPAA and organizational privacy policies</li><li>Manage and respond to medical record requests in compliance with HIPAA and applicable state regulations</li><li>Ensure secure handling, storage, and transmission of sensitive medical and mental health information</li><li>Support audit readiness and documentation standards</li></ul>Quality &amp; Operational Support<ul><li>Identify workflow challenges and implement practical solutions</li><li>Communicate operational updates and workflow needs to leadership</li><li>Track operational metrics as directed</li><li>Support onboarding related to clinic systems and procedures</li><li>Maintain professional boundaries within a school-based setting while representing the nonprofit organization with integrity</li></ul>Qualifications &amp; Experience<ul><li>Minimum of 3 years of experience in a healthcare or clinic setting required</li><li>Prior experience in a school-based or youth-serving environment preferred</li><li>Familiarity with electronic health record systems required; experience with EPIC strongly preferred</li><li>Working knowledge of HIPAA, confidentiality standards, and medical records processes</li><li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment</li><li>Bilingual (English/Spanish) preferred</li></ul>Personal Attributes<ul><li>Outgoing, approachable, and confident with a natural ability to build trust</li><li>Emotionally intelligent and composed, maintaining professionalism under pressure</li><li>Service-oriented with a positive, solution-driven mindset</li><li>Detail-oriented with a strong sense of accountability and follow-through</li><li>Demonstrates sound judgment, discretion, and appropriate professional boundaries</li><li>Team-oriented and committed to fostering a culture that builds others up and brings people together</li></ul>Why Join Our TeamWe are a mission driven nonprofit dedicated to supporting the health and well-being of youth in our community. This position offers meaningful work in a structured school-based environment with a predictable schedule aligned to the school calendar and reduced summer hours.This role is ideal for an experienced healthcare professional seeking purposeful work, professional stability, and the opportunity to make a lasting impact on students and families.Job Type: Full-timePay: From $45,000.00 per yearBenefits:<ul><li>Health savings account</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

The Clinic Operations & Access Manager

The Inspiration

We&rsquo;re on the hunt for a dynamic Clinic Manager who can take full ownership of clinic operations, staff, sales, and customer experience. You don&rsquo;t need to know skin treatments or weight loss science&mdash;we&rsquo;ve got the experts for that. What you need is top-tier management, leadership, and execution skills to ensure our high-performing aesthetic clinic runs like a well-oiled machine.Key Responsibilities:&ndash; Lead and manage the entire clinic team: front desk, therapists, doctors, assistants&mdash;everyone. &ndash; Ensure daily clinic operations run smoothly including client flow, staff schedules, treatment room readiness, and SOPs. &ndash; Take full charge of sales&mdash;follow up with leads, handle consultations, close high-ticket treatment packages, and meet revenue goals. &ndash; Oversee and execute local marketing campaigns&mdash;both offline promotions and online ads (Insta, Meta, Google). &ndash; Track and analyze clinic performance metrics like daily footfall, lead conversion, sales closures, client retention, and revenue growth. &ndash; Handle stock and inventory management, vendor coordination, and maintenance of treatment supplies. &ndash; Maintain a premium client experience&mdash;from the first message to post-treatment follow-ups. &ndash; Deal with client concerns and team issues like a pro&mdash;calm, fast, solution-focused.Who You Are:&ndash; 2-5 years of experience in operations, sales, or team management&mdash;any service-based industry (retail, fitness, wellness, hospitality, etc.) &ndash; Strong leadership and people skills&mdash;you know how to keep the team in check and motivated &ndash; Sharp sales and communication ability&mdash;you can talk to clients and convert interest into bookings &ndash; Comfortable with basic tech&mdash;CRM, Excel, WhatsApp Business, Instagram, and email tools &ndash; Highly organized, driven, and responsible&mdash;you love targets and can handle pressure with easeJob Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid time off</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Clinic Manager

Enrich health management consultancies

We are looking for an experienced Clinic Manager with strong knowledge in Field Marketing and Digital Marketing to join our team.Responsibilities:<ul><li>Oversee daily clinic operations</li><li>Handle insurance coordination and business development</li><li>Develop and implement field marketing strategies</li><li>Manage social media platforms (Facebook &amp; Instagram)</li><li>Plan and execute digital marketing campaigns</li><li>Increase patient flow and revenue growth</li></ul>Requirements:<ul><li>Previous experience in clinic/hospital management</li><li>Strong marketing and communication skills</li><li>Knowledge of UAE healthcare and insurance process (preferred)</li><li>Ability to achieve targets and generate leads</li></ul>Salary plus commission.Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Hiring: Clinic Manager with Field Marketing & Digital Marketing Experience

Derma Wellness

<div>
 
 
 JMED
 
 &nbsp;is a leading aesthetic and skin regeneration clinic located in Jumeirah, Dubai. We specialize in advanced, non-invasive treatments for stretch mark repair, skin rejuvenation, anti-aging, and body contouring. Our treatments combine innovative technology with premium European cosmeceuticals to deliver safe, effective, and natural-looking results.
 
 
 At JMED, we are committed to excellence in both clinical outcomes and client experience. We pride ourselves on maintaining the highest standards of professionalism, hygiene, and personalized care.
 
 
 
 
 
 As we continue to expand, we are seeking a dynamic and experienced&nbsp;
 
 Clinic Manager
 
 &nbsp;to oversee daily operations, lead our team, ensure operational efficiency, drive revenue growth, and maintain outstanding service standards. The ideal candidate will be a strong leader with experience in aesthetic or healthcare clinic management, passionate about delivering exceptional patient experiences while achieving business targets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Operational Management
 
 
 <ul>
 <li>
 
 Oversee day-to-day clinic operations.
 
 </li>
 <li>
 
 Ensure smooth coordination between medical, nursing, and administrative staff.
 
 </li>
 <li>
 
 Maintain clinic schedules, appointments, and workflow efficiency.
 
 </li>
 <li>
 
 Monitor inventory, equipment maintenance, and supply management.
 
 </li>
 <li>
 
 Ensure cleanliness and compliance with hygiene standards.
 
 </li>
 </ul>
 
 
 2. Staff Management
 
 
 <ul>
 <li>
 
 Recruit, train, and supervise clinic staff.
 
 </li>
 <li>
 
 Conduct performance evaluations.
 
 </li>
 <li>
 
 Manage staff schedules and attendance.
 
 </li>
 <li>
 
 Ensure compliance with clinic policies and professional standards.
 
 </li>
 <li>
 
 Handle internal conflicts and disciplinary matters.
 
 </li>
 </ul>
 
 
 3. Financial &amp; Business Management
 
 
 <ul>
 <li>
 
 Monitor revenue, expenses, and profitability.
 
 </li>
 <li>
 
 Achieve monthly and annual revenue targets.
 
 </li>
 <li>
 
 Oversee billing, insurance processing, and payment collections.
 
 </li>
 <li>
 
 Control operational costs and improve efficiency.
 
 </li>
 <li>
 
 Prepare financial and performance reports for management.
 
 </li>
 </ul>
 
 
 4. Regulatory &amp; Compliance
 
 
 <ul>
 <li>
 
 Ensure compliance with UAE healthcare regulations (DHA / MOH).
 
 </li>
 <li>
 
 Maintain valid clinic licenses and staff credentials.
 
 </li>
 <li>
 
 Ensure proper documentation and patient record management.
 
 </li>
 <li>
 
 Implement data protection and confidentiality policies.
 
 </li>
 </ul>
 
 
 5. Patient Experience &amp; Service Quality
 
 
 <ul>
 <li>
 
 Ensure high standards of patient care and satisfaction.
 
 </li>
 <li>
 
 Handle patient complaints and resolve issues professionally.
 
 </li>
 <li>
 
 Monitor online reputation and reviews.
 
 </li>
 <li>
 
 Implement service improvement initiatives.
 
 </li>
 </ul>
 
 
 6. Marketing &amp; Business Development
 
 
 <ul>
 <li>
 
 Coordinate with marketing team for promotions and campaigns.
 
 </li>
 <li>
 
 Support social media and brand visibility initiatives.
 
 </li>
 <li>
 
 Develop strategies to increase patient acquisition and retention.
 
 </li>
 <li>
 
 Monitor competitors and market trends.
 
 </li>
 </ul>
 
 
 7. Reporting
 
 
 <ul>
 <li>
 
 Submit monthly performance reports.
 
 </li>
 <li>
 
 Track KPIs such as:
 
 </li>
 <li>
 
 Revenue targets
 
 </li>
 <li>
 
 Conversion rates
 
 </li>
 <li>
 
 Patient retention
 
 </li>
 <li>
 
 Treatment performance
 
 </li>
 <li>
 
 Staff productivity
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Healthcare Management, Business Administration, or related field.
 
 </li>
 <li>
 
 Minimum 3&ndash;5 years of experience in clinic or healthcare management.
 
 </li>
 <li>
 
 Strong leadership and communication skills.
 
 </li>
 <li>
 
 Knowledge of UAE healthcare regulations.
 
 </li>
 <li>
 
 Financial and operational management skills.
 
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package - depending on experience.
 </li>
 <li>
 Performance-based incentives and bonuses.
 </li>
 <li>
 Employment Visa and Insurance.
 </li>
 <li>
 Professional growth opportunities.
 </li>
 <li>
 Supportive and high-end working environment.
 </li>
 <li>
 Opportunity to grow within a fast-expanding aesthetic brand.
 </li>
 </ul>
 
 
 
</div>

smiles.ai

<div><div>Requirements:</div><div></div><ul><li> 
MDS with 3&ndash;5 years of post-MDS experience</li><li>Proven experience managing multiple dental clinics / centers (4+ clinics) or experience managing a very high performing clinic</li><li>Strong leadership, people management, and decision-making skills</li><li>Comfortable with targets, numbers, and performance tracking</li><li>Experience handling complete clinic operations</li><li>Ability to balance clinical responsibility + operational ownership</li><li>Self-driven, confident, and able to work independently</li></ul><div></div><div> 
Key Responsibilities:</div><ul><li>Lead and manage multiple dental clinics within the assigned cluster</li><li>Ensure high clinical quality, SOP adherence, and exceptional patient experience</li><li>Drive productivity, conversions, and clinic performance</li><li>Own end-to-end clinic operations including staffing, workflows, and discipline</li><li>Mentor, guide, and review CGDs, doctors, and clinic teams</li><li>Ensure compliance with attendance, policies, hygiene, and operational standards</li><li>Work closely with HR, Operations, Finance, and Central Teams</li><li>Act as the business and clinical owner of the assigned cluster</li></ul><div></div><div> 
What Makes This Role Exciting</div><div>
✨Monthly earning potential of ₹1.0 &ndash; ₹1.5 Lakhs with a combination of fixed and variable pay based on the performance of the 3-4 clinics</div><div>
✨ Fast-growing organisation with expansion opportunities</div><div>
✨ Real ownership &mdash; run clinics like your own business</div><div>
✨ Strong variable structure with high earning potential</div><div>
✨ Exposure to multi-clinic operations &amp; business decision-making</div><div>
✨ Direct impact on clinic performance, team success &amp; patient experience</div><div>
✨ Clear career growth into senior leadership roles</div></div>

Cluster Clinic Head

Action Behavior Centers - ABA Therapy for Autism

<div>Why Choose the Clinic Admissions Associate role at ABC:
<ul><li>Pay: $40,000 - $45,000 with bonus potential of up to $6,000</li>
<li>Structured career and compensation growth: Clear pathways to move up within the company from CAA to Operations and beyond.</li>
<li>Generous Paid Time Off: 22 paid days off in year 1: 10 holidays, 10 paid days, PLUS 2 flex days
</li><li>Industry-leading benefits: Student Loan Repayment, Maternity/Paternity Award of up to $3,000, HSA for child care, Short Term Disability options, Calm App and DoorDash subscriptions</li>
<li>Mission and Values based team culture</li>
</ul>
Additional Rewards:
<ul><li>Team outings and events to bond and celebrate our wins both big and small!</li>
<li>Professional development: we want to pour into you as you pour into ABC</li>
<li>Leadership opportunities: To be the best, we have to continually keep learning and you get to push yourself here to learn more and take on more responsibilities and show what you can do!</li>
<li>401K Retirement Plans with company matching</li>
<li>Health Benefits covered up to 90%!</li>
<li>Free Lunch Fridays!</li>
</ul>
ABC Story
Our story began in 2017 in Austin. TX. We started with humble roots but big aspirations.
From 1 center in North Austin, our movement has grown to help numerous families in the autism community. Today, the ABC community is 3000+ strong serving thousands of children with ASD.
Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, each community of teammates is nurtured.
What you will be doing at ABC:
<ul><li>Responsible for the day-to-day administrative functions for our busy clinics such as document management, keeping track of people + things, and internal + external communication with referral sources</li>
<li>Give great support to inbound calls from both prospective + current clients/families</li>
<li>You will become a subject matter expert on autism in order to help others understand how we help our children + how we can help them</li>
<li>Handle various marketing + admissions tasks to support the work of our operations manager and clinical leadership Embody our core values (Learning, Team, Excellence, Caring, + Fun!) and be a cultural role model for your teammates</li>
</ul>
What you will bring to ABC:
<ul><li>A positive and contagious attitude that shows your readiness to engage with our families!</li>
<li>Experience in administrative work, customer service, client relations, or related areas. Maybe you are looking to break into healthcare! A passion for work that benefits children with Autism Spectrum Disorder and their families!</li>
<li>An eagerness to be a part of a caring and team-oriented company culture</li>
<li>A deep commitment to show up everyday and be a leader at your center</li>
</ul>
How you can grow at ABC:
As a CAA, you will always continue learning and growing! Here at ABC, we have both a direct path for growth, as well as creative job opportunities! Other CAA Growth Opportunities:
Sr. CAA / Assistant Operations Manager / Clinic Operations Manager
Various Additional Corporate Openings
<div>Our Community &amp; Culture
<ul><li>Instagram: https://instagram.com/actionbehaviorcenters</li>
<li>Facebook: https://facebook.com/actionbehaviorcenters</li>
</ul>
</div>See what others have said when they made the decision to grow with us!
Glassdoor
LinkedIn 

ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
@Copyright 2026</div><div></div>

Clinic Admissions Associate

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Clinic Operations Manager

The Clinic Operations & Access Manager

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Cluster Clinic Head

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