clinic receptionist

United Community Health Center Maria Auxiliadora Inc

<p>United Community Health Center</p><p><b>POSITION SUMMARY</b></p><p>The front desk clinic receptionist is the gatekeeper to the clinic and plays a key role in assuring smooth patient flow by ensuring that all clinic and administrative data are completely and accurately collected and recorded.</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><p>1. Greets patients with a smile and assists patients with clinic and registration procedures. Answers telephones, schedules appointments, schedules patient&rsquo;s transportation to and from appointments with UCHC providers, updates patient financial and demographic data in computer. Handles all types of patient service transactions.<br/>2. Collect&rsquo;s co-payments and payments for services. Implements, monitors and assists patients with the credit collection and Discount Plan policies. Prepares deposits and follows all procedures for internal control of money. Completes, captures, and enters all required data on computer and manual logs on a daily basis. Balances daily computer reports.<br/>3. Knowledge of Discount Plan, AHCCCS and third-party policies and procedures. Troubleshoots patient problems with third parties and acts as a patient advocate when needed.<br/>4. Compiles and maintains daily, monthly reports as requested by supervisor or Operations Manager.<br/>5. Operates basic office equipment, i.e., computer, printer, copier, telephone and voicemail machine, calculator. Performs minor maintenance and troubleshooting. Reports any malfunctioning office equipment to the IT department.</p><p><b>Additional Duties &amp; Responsibilities</b></p><ul><li>Monitor&rsquo;s office supply inventory and coordinates the reordering of office supplies.</li><li>Prepares, scans, retrieves, and maintains medical records in the absence of (or to assist) Medical Records personnel. Responsible for completing authorization to release medical records forms, monitoring outgoing requests for receipt of information, and responding to requests for medical records from internal and external sources.</li><li>Attends and participates in staff meetings and all mandatory in-service training. Also participates in voluntary in-service or outside trainings and meetings as appropriate.</li><li>Travel to and coverage of front desk at other UCHC clinics as needed.</li><li>Assists in orientation and training of new staff and/or student externs as appropriate.</li><li>Participates in inter-disciplinary task forces and work groups as relevant.</li><li>Participates in and complies with Quality Improvement initiatives and on-going continuous improvement efforts as appropriate.</li><li>All other duties assigned.</li></ul><p><b>MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)</b></p><ul><li>High school graduate or GED.</li><li>Ability to communicate effectively with patients and co-workers both verbally and in writing in the English language.</li><li>Reliable means of transportation and proof of valid vehicle insurance</li></ul><p><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT</b><br/>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.</p><p>This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</p><p>UCHC reserves the right to make changes to this document at any time in accordance with business needs. This document is not intended to list all duties of the job. It is descriptive only of the chief duties and responsibilities.</p><p>United Community Health Center is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.</p><p>Job Type: Full-time</p><p>Pay: From $15.50 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Clinic Receptionist

CommonSpirit Health

<div><b>Job Summary and Responsibilities</b><div><br>
As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.<br>
<br>
Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.<br>
<br>
To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.</div><div></div><div><b><br>
What you'll do...</b></div><ul><li>
Establishes and maintains effective working relationships and outstanding customer service skills.</li><li>
Performs patient check-in at the time of the visit, interviews patients and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.</li><li>
Copies/scan patient medical records, benefits/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.</li><li>
Collects patient responsibility payments and answers routine patient insurance and billing inquiries.</li><li>
Answers phone calls, schedules appointments, ensures insurance coverage, and alerts patients as to what documentation is needed, including details associated with time-of-service payment schedules.</li></ul><b>
Job Requirements</b><br>
<div></div><ul><li>
High School Graduate or equivalent</li><li>
Two years of experience in a health care setting involving customer service to become knowledgeable in practices involved in patient admissions and financial counseling, billing and collections and/or coordination of services related to insurance verification and patient information or or an equivalent combination of relevant education and/or experience</li><li>
Experience with Meditech, Allscripts, Google Workspace and Microsoft Office</li></ul><b>
Where You'll Work</b><div><br>
CHI Carrington Health, now part of CommonSpirit Health formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health, have a variety of skills from clinical to project management. In our Critical Access Hospital, you will be exposed to the emergency department, acute care (Med/Surg), swing bed, surgery, outpatient treatment, and so much more!</div><b><br>
Pay Range</b><br>
$15.71 - $22.19 /hour</div>

Sullivan County Community Hospital

<div><div><div><div><div><div><div><div>QUALIFICATIONS</div><div></div><div><br>
 Education</div><div><ul><li>
High school graduate or equivalent</li></ul></div><div></div><div><br>
 Experience/Skills</div><ul><li>
One year experience in office or hospital setting</li><li>
Experience with billing and insurance</li><li>
Ability to communicate effectively both verbally and in written reports</li></ul><div></div><div><br>
 Required Licenses/Certifications</div><div><ul><li>
N/A</li></ul></div><div></div><div><br>
 Working Conditions</div><div><ul><li>
Clean, well-lighted working environment</li></ul></div><div></div><div><br>
ROUTINE RESPONSIBILITIES</div><div></div><div><br>
 Behavioral Expectations</div><div><ul><li>
Consistently complies with established Behavioral Expectations</li></ul></div><div></div><div><br>
 Essential Functions</div><ul><li>
Registers all patients, gives new patients medical forms to complete</li><li>
Verifies patient demographic, employment and insurance information</li><li>
Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager</li><li>
Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients</li><li>
Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members</li><li>
Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits</li><li>
Maintains a good working relationship with office/clinic staff members and providers</li><li>
Performs other duties as assigned.</li></ul></div></div></div></div></div></div><br>
<div></div>
Full Time/Day Shift<br>
80 hours/Bi-weekly</div>

Allegro Pediatrics

<div><p>The <b>Patient Services Representative (PSR) </b>works with patients and their families to address needs and concerns. They are the first point of contact for patients and their families. Offers excellent customer service both over the phone when scheduling appointments, as well as when patients and their families are in clinic. The PSR is required to follow all Allegro Pediatrics policies and procedures; and must communicate a positive attitude, as well as maintain a positive working relationship with staff, managers, directors, and providers.<br>
</p><p></p><p>PRS positions are full-time with four 10-hour shifts and must be available to work at any of Allegro&rsquo;s Eastside Clinics as needed for coverage.<br>
</p><p></p><p><b>Primary Responsibilities:
</b></p><ul><li>Answer phones and schedule appointments using current Practice Management system
</li><li>When in clinic, verify demographics and successfully check patients in/out use current Practice Management system
</li><li>Troubleshoot issues with appointments or general account questions
</li><li>Maintain a working understanding of policies and procedures involving scheduling appointments or requirements to assist families in finding the best possible outcome for their concerns
</li><li>Verify and scan patient insurance, and Consent for Care, Financial Responsibility and HIPAA form
</li><li>Collect co-pays and post on accounts
</li><li>Ability to work in any/all Allegro Pediatrics clinics as needed to provide adequate coverage
</li><li>Maintain a working knowledge of office equipment including (but not limited to): phones, computers, printers, credit card machines, fax machines, copiers and scanners.
</li><li>Successfully process medical record releases using current protocol
</li><li>Process, distribute, and scan correspondence and reports that arrives via mail, shuttle and fax.
</li><li>Process incoming forms including (but not limited to): camp physical forms, authorization for medication forms, and sports physical forms
</li><li>Take messages for physicians/nurses
</li><li>Help with projects including (but not limited to): front office, medical records and back office.
</li><li>Must maintain and protect confidentiality both patient and corporate (HIPAA)
</li><li>Required to maintain updated knowledge of all workflow and process changes
</li><li>Keep current on all company email and Teams communications
</li><li>Must complete all mandatory trainings satisfactorily
</li>Other duties as assigned<br>
<li>
</li></ul><p></p><p><b>Requirements:
</b></p><ul><li>Must be proficient in computer navigation, task management and working with several software programs at the same time
</li><li>Previous customer service experience
</li><li>Maintain good attendance record
</li><li>Excellent customer service skills with a positive attitude
</li><li>Ability to work independently and as part of a team
</li><li>Excellent interpersonal/people skills
</li><li>Strong organizational/multi-tasking skills
</li><li>Enjoy working in a fast-paced patient focused environment with ongoing changes
</li><li>Must have reliable transportation and be willing to travel to all clinics as staffing needs change
</li><li>Must be 18 years of age or older
</li><li>Pre-Employment Requirements:
<ul><li>Background check
</li><li>Drug testing in compliance with Washington State Bill 5123 for this safety-sensitive position.
</li></ul></li></ul><ul><li>To uphold safety for all employees and patients, we continue to require vaccination status for all new hires, including remote or hybrid schedules, at time of hire and annually
</li><li><ul><li>Current COVID vaccine annually, or as newly released
</li><li>We require flu immunizations at time of hire, or as newly released,
</li><li>Various other immunization requirements that we can discuss during your interview
</li>All employees are currently required to wear a surgical, KN95 or N95 mask at all times while in clinic, patient facing<br>
<li>
</li></ul></li></ul><p></p><p><b>Education:
</b></p>High School/GED diploma or higher<br>
<ul><li>
</li></ul><p></p><p><b>Schedule:
</b></p><ul><li>4/10&rsquo;s, 4 days a week with 10 hours shifts. 40 hours per week.
<ul><li>Wednesday's Off
</li></ul></li><li>Schedules are built out 2 months in advance.
</li><li>Employees are required to work one weekend day per month and one holiday each year.
</li>Weekend and holidays include additional compensation differentials.<br>
<li>
</li></ul><p></p><p><b>Benefits Full-Time, working 24+ hours weekly:
</b></p><ul><li>Bi-weekly payroll
</li><li>Overtime after 40 hours a week
</li><li>Medical, dental, and vision insurance
</li><li>Employer paid life, AD&amp;D insurance
</li><li>Employer paid Employee Assistance Program (EAP)
</li><li>Paid Time Off (PTO)
</li><li>401(k) Plan with employer matching
</li><li>Anniversary bonus
</li><li>Annual performance review bonus
</li><li>License renewals reimbursement
</li>Birthday/anniversary recognition<br>
<li>
</li></ul><p></p><p><b>Allegro Pediatrics is an Equal Opportunity Employer
</b></p><p>All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability status, sex, sexual orientation, gender identity, gender expression, medical condition, genetic information, pregnancy, military and veteran status, or any other characteristic protected by law.<br>
</p><p></p><p><b>Work Environment/Physical Demands:
</b></p><p>The following is required to perform the essential functions of this role. While performing the duties of this job the employee regularly works in an office/clinic setting, are as follows:
</p><ul><li>Prolonged periods sitting at a desk and working on a computer
</li><li>Prolonged periods of standing, walking and bending
</li><li>Must be able to lift up to 15 pounds at times
</li><li>Must be able to read, write, speak, and understand English and communicate effectively</li></ul></div>

Patty Baker Humane Society Naples

<div><p>Do you seek to provide superior customer service?</p>
<p>
Are you compassionate, caring, and able to handle emotional situations when necessary?</p>
<p>
Do you have experience as a receptionist in a veterinary or medical clinic?</p>
<p>
Do you speak Spanish?</p><br>
<p></p>
<p>
If so, Patty Baker Humane Society Naples (PBHSN), Southwest Florida's state-of-the-art premier no-kill shelter, invites you to apply for the position of full time <b>Client Services Representative</b>. PBHSN operates a full-service small animal practice that is open to the public. We are seeking a service-oriented but assertive individual to provide clients and their companion animals with a positive appointment-making, check-in, and check-out experience.</p><br>
<p></p>
<p>
Under the direction and guidance of the Client Services Manager, and in cooperation with other team members, Client Services Representatives:</p>
<ul>
<li>Answer phones</li>
<li>Schedule appointments</li>
<li>Welcome and check in clients and patients</li>
<li>Check out clients and patients</li>
<li>Collect and process payments</li>
<li>Communicate with clients before and after appointments as needed</li>
<li>Provide clients with accurate information in a friendly, caring, compassionate, and professional manner</li></ul><br>
<p></p>
<p>
We're looking for:</p>
<ul>
<li>Fluency in English and Spanish required</li>
<li>At least one year experience in customer service in any industry</li>
<li>At least one year experience as a veterinary or medical receptionist preferred</li>
<li>Excellent customer service skills, including the ability to interact calmly with emotional clients</li>
<li>Phone skills, including a clear speaking voice</li>
<li>Accurate data entry and money handling skills</li>
<li>Work well within a team</li>
<li>Be responsive to professional feedback and direction</li>
<li>Able to prioritize and manage multiple tasks</li>
<li>Maintain a positive demeanor in a fast-paced environment</li>
<li>Ability to work in the vicinity of and engage in limited handling of dogs, cats, and other small mammals</li></ul><br>
<p></p>
<p><b>
Schedule:</b></p>
<p>
Full-time, 40 hours per week, Monday - Friday</p><br>
<p></p>
<p><b>
Pay and Benefits</b></p>
<ul>
<li>Pay starts at $17.00/hr. Paid weekly.</li>
<li>Paid time off and Holiday pay</li>
<li>Medical, dental, vision insurance</li>
<li>Paid parental leave</li>
<li>Retirement plan available, matching funds after 1 year</li>
<li>Significant discounts on veterinary services</li></ul><br>
<p></p>
<p>
Candidates must be authorized to work in the United States and complete a background check prior to employment. PBHSN values diversity and is an equal opportunity employer.</p><br>
<p></p>
<p><b>
Application Instructions</b></p>
<ul>
<li>Apply online at https://pbhsnaples.org/careers</li>
<li>All communication with candidates will be over email and/or text - check your spam folder!</li>
<li>If you have technical issues or questions, please email hr@pbhsnaples.org</li>
<li>No phone calls or walk-ins please</li></ul></div><p></p>

Veterinary Clinic Receptionist

Bronson Healthcare

<div><p>CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
</p><p></p><p><b>Love Where You Work!
</b></p><p>Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
</p><p></p><p>If you&rsquo;re ready for a rewarding new career, join Team Bronson and be part of the experience.
</p><p></p><h2 class="jobSectionHeader"><b>Location
</b></h2>BMH Bronson Methodist Hospital
<p></p><h2 class="jobSectionHeader"><b>Title
</b></h2>Practice Support Assistant (Clinic Receptionist) - Part Time, 24 hours per week - Bronson Pediatrics - Stadium Dr., Kalamazoo, MI
<p></p><p>The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls. Employees providing direct patient care must demonstrate competencies specific to the population served.
</p><ul><li>High school diploma or general education degree (GED) and 3-6 months of related experience required.
</li><li>Previous experience working with medical insurance highly preferred.
</li></ul><p></p><ul><li>Must have keyboarding and computer skills, the ability to file accurately, possess professional communication and excellent customer service skills and be able to perform other light clerical duties as assigned
</li><li>Previous computer experience including hospital-based programs (i.e., Medic/Misys/Tiger or other practice management system) preferred
</li><li>Proficient in ability to organize, alphabetize, and file and prioritize multiple tasks
</li><li>Must have excellent math skills and be able to use basic office equipment
</li><li>Ability to maintain confidentiality of sensitive medical information
</li><li>Must have excellent verbal and communication skills
</li><li>Ability to maintain positive customer service
</li><li>Ability to establish effective working relations with office staff and employees in a team environment
</li><li>Must maintain the highest level of confidentiality Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects
</li><li>Registers patients/customers and confirms patient/guarantor demographic and insurance information.
</li><li>Completes all required fields in practice management system
</li><li>Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past).
</li><li>Enter charges/payments into MISYS/Tiger system (or other practice management system).
</li><li>Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan.
</li><li>Schedules and coordinates patient appointments, tests, and referrals according to office/provider preferences and the needs of patients.
</li><li>Answers telephones, takes messages, routes callers, and provides/relays information in a manner consistent with service standards.
</li><li>Maintains patient medical records according to current required standards.
</li><li>Obtains patient authorization for transfer of any/all private health information.
</li><li>Maintains patient confidentiality of data and information.
</li><li>Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms, as needed.
</li><li>Performs basic composition of letters and reports. Formats, types and proofreads standard correspondence, reports, and other documents.
</li><li>Maintains a clean unit environment/work area and communicates any equipment malfunction/problem to appropriate personnel.
</li><li>Maintains accountability for special projects as assigned.
</li><li>Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization.
</li><li>Engages in continuous study to maintain the competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required training and education, including department specific requirements.
</li><li>Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
</li><li>Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work related activities.
</li><li>Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment.
</li><li>Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc.
</li><li>Print Physician daily schedules.
</li><li>Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.).
</li><li>Prepare deposit, completing daily deposit verification form, and verifying accuracy of deposit.
</li><li>Performs other duties as may be assigned by the physician or practice manager/office supervisor.
</li><li>Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
</li></ul><p></p><p><b>Practice Centralized Services: </b>Additional duties may include; department focuses on demographic and insurance entry for all clinical patients, reviews accounts for missing and inaccurate information and communicates with office staff at each location to ensure accurate registration for patients who are new to Bronson, who have not been seen in over a year, have an account that raises a flag, has inactive insurance or is marked as an auto/workers comp
</p><p></p><h2 class="jobSectionHeader"><b>Shift
</b></h2>First Shift
<p></p><h2 class="jobSectionHeader"><b>Time Type
</b></h2>Part time
<p></p><h2 class="jobSectionHeader"><b>Scheduled Weekly Hours
</b></h2>24
<p></p><h2 class="jobSectionHeader"><b>Cost Center
</b></h2>8404 Bronson Pediatrics - Stadium Dr. (BMH)
<p></p><p><b>Agency Use Policy and Agency Submittal Disclaimer
</b></p><div><p><i>Bronson Healthcare Group and its affiliates (&ldquo;Bronson&rdquo;) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies (&quot;Recruiters&quot;) in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
</i></p></div><p></p><p><b>Please take a moment to watch a brief video highlighting employment with Bronson!</b></p></div>

Practice Support Assistant (Clinic Receptionist) - Part Time, 24 hours per week - Bronson Pediatrics - Stadium Dr., Kalamazoo, MI

<div><p>CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
</p><p></p><p><b>Love Where You Work!
</b></p><p>Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
</p><p></p><p>If you&rsquo;re ready for a rewarding new career, join Team Bronson and be part of the experience.
</p><p></p><h2 class="jobSectionHeader"><b>Location
</b></h2>BMH Bronson Methodist Hospital
<p></p><h2 class="jobSectionHeader"><b>Title
</b></h2>Practice Support Assistant (Clinic Receptionist) - Full Time, 40 hours per week - Bronson Primary Care Partners - W. Main, Kalamazoo, MI
<p></p><p>The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls. Employees providing direct patient care must demonstrate competencies specific to the population served.
</p><ul><li>High school diploma or general education degree (GED) and 3-6 months of related experience required.
</li><li>Previous experience working with medical insurance highly preferred.
</li></ul><p></p><ul><li>Must have keyboarding and computer skills, the ability to file accurately, possess professional communication and excellent customer service skills and be able to perform other light clerical duties as assigned
</li><li>Previous computer experience including hospital-based programs (i.e., Medic/Misys/Tiger or other practice management system) preferred
</li><li>Proficient in ability to organize, alphabetize, and file and prioritize multiple tasks
</li><li>Must have excellent math skills and be able to use basic office equipment
</li><li>Ability to maintain confidentiality of sensitive medical information
</li><li>Must have excellent verbal and communication skills
</li><li>Ability to maintain positive customer service
</li><li>Ability to establish effective working relations with office staff and employees in a team environment
</li><li>Must maintain the highest level of confidentiality Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects
</li><li>Registers patients/customers and confirms patient/guarantor demographic and insurance information.
</li><li>Completes all required fields in practice management system
</li><li>Determines patient co-payments (utilizing electronic insurance verification system) and collects payments on amounts due (current and past).
</li><li>Enter charges/payments into MISYS/Tiger system (or other practice management system).
</li><li>Prepares encounter form(s) for charge entry for services rendered using the correct ICD-9 and CPT codes as they relate to Codescan.
</li><li>Schedules and coordinates patient appointments, tests, and referrals according to office/provider preferences and the needs of patients.
</li><li>Answers telephones, takes messages, routes callers, and provides/relays information in a manner consistent with service standards.
</li><li>Maintains patient medical records according to current required standards.
</li><li>Obtains patient authorization for transfer of any/all private health information.
</li><li>Maintains patient confidentiality of data and information.
</li><li>Performs basic office duties such as sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms, as needed.
</li><li>Performs basic composition of letters and reports. Formats, types and proofreads standard correspondence, reports, and other documents.
</li><li>Maintains a clean unit environment/work area and communicates any equipment malfunction/problem to appropriate personnel.
</li><li>Maintains accountability for special projects as assigned.
</li><li>Performs such individual assignments as management may direct. Establishes and maintains effective working relationships within the organization.
</li><li>Engages in continuous study to maintain the competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required training and education, including department specific requirements.
</li><li>Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
</li><li>Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work related activities.
</li><li>Demonstrates knowledge of hospital safety and infection control policies and procedures, maintaining a safe and clean environment.
</li><li>Maintain provider schedules, including meetings, appointments, cancellations, re-schedules, add-on appointments, etc.
</li><li>Print Physician daily schedules.
</li><li>Run reports from MISYS/Tiger system (e.g., charge summary, missing ticket, etc.).
</li><li>Prepare deposit, completing daily deposit verification form, and verifying accuracy of deposit.
</li><li>Performs other duties as may be assigned by the physician or practice manager/office supervisor.
</li><li>Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies.
</li></ul><p></p><p><b>Practice Centralized Services: </b>Additional duties may include; department focuses on demographic and insurance entry for all clinical patients, reviews accounts for missing and inaccurate information and communicates with office staff at each location to ensure accurate registration for patients who are new to Bronson, who have not been seen in over a year, have an account that raises a flag, has inactive insurance or is marked as an auto/workers comp
</p><p></p><h2 class="jobSectionHeader"><b>Shift
</b></h2>First Shift
<p></p><h2 class="jobSectionHeader"><b>Time Type
</b></h2>Full time
<p></p><h2 class="jobSectionHeader"><b>Scheduled Weekly Hours
</b></h2>40
<p></p><h2 class="jobSectionHeader"><b>Cost Center
</b></h2>7716 Bronson Primary Care Partners - West Main (BMH)
<p></p><p><b>Agency Use Policy and Agency Submittal Disclaimer
</b></p><div><p><i>Bronson Healthcare Group and its affiliates (&ldquo;Bronson&rdquo;) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies (&quot;Recruiters&quot;) in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
</i></p></div><p></p><p><b>Please take a moment to watch a brief video highlighting employment with Bronson!</b></p></div>

Practice Support Assistant (Clinic Receptionist) - Full Time, 40 hours per week - Bronson Primary Care Partners - W. Main, Kalamazoo, MI

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Practice Support Assistant (Clinic Receptionist) - Full Time, 40 hours per week - Bronson Primary Care Partners - W. Main, Kalamazoo, MI