clinic support staff

Trinity Health-ND

<div>Position Summary:
The Office Assistant supports daily front-office operations by providing courteous, efficient, and accurate administrative services within the clinic setting. This role greets patients, coordinates registration and scheduling, answers incoming calls, collects payments, and ensures each interaction reflects a high standard of customer service. Working closely with clinical and administrative staff, the Office Assistant helps maintain smooth clinic workflow by keeping records organized, supporting clear communication, and responding effectively to changing operational needs. This position functions within a collaborative, service-oriented team environment and may also provide coverage in other reception areas as needed to support continuity of care and clinic operations.
Key Responsibilities:<ul><li>
Greet and register patients, verify required information, and process payments in accordance with clinic procedures.</li><li>
Schedule, update, and coordinate patient appointments using electronic scheduling systems to support timely and efficient clinic access.</li><li>
Answer and triage incoming calls, route messages appropriately, and provide clear, courteous communication to patients and staff.</li><li>
Maintain organized front office operations by preparing forms, updating records, managing incoming documents, and supporting daily administrative tasks.</li><li>
Protect patient confidentiality by handling sensitive information in compliance with privacy and organizational policies.</li><li>
Provide cross coverage in other reception or clinic areas to support continuity of operations during staff absences or high volume periods.</li></ul>
Licenses and Certifications Required:<ul><li>
None</li></ul>
Educational Requirements:<ul><li>
HS Diploma or GED, preferred</li></ul>
Experience Requirements:<ul><li>
Customer service experience or training, required. Preferably six (6) months minimum</li><li>
Experience in a clerical or office setting, preferred</li><li>
Medical terminology knowledge, preferred</li><li>
Experience with computer appointment software, preferred</li></ul>
Special Skills or Training Requirements:<ul><li>
Ability to communicate effectively in person and on the telephone</li><li>
Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately</li><li>
Exceptional interpersonal, customer service, problem solving, verbal and written communication and conflict resolution</li><li>
Ability to handle confidential and sensitive information</li><li>
Ability to work in a fast paced environment; working efficiently and multitasking</li><li>
Compliance with all Privacy and Confidentiality Standards per Trinity&rsquo;s policies</li></ul>
Physical Requirements:
The Office Assistant primarily performs work at a computer workstation, requiring frequent sitting with intermittent standing, walking, reaching, and handling of office materials. The role may involve occasional lifting or carrying of light items such as supplies or paperwork. Adequate vision, hearing, and verbal communication skills are essential for interacting with patients, managing phone calls, and completing detailed clerical tasks.
Environmental Requirements:
Work occurs in an outpatient clinic reception environment with routine contact with patients, families, and clinical staff. The role may involve frequent interruptions, moderate noise, and proximity to patient-care areas. Adherence to safety practices, infection-prevention protocols, and confidentiality standards is required when working with patient information and navigating shared clinic spaces.</div>

Office Assistant, Occupational Medicine

Office Assistant, Patient Registration

Al Sabah Salim Medical Center

Job Title: Clinic Manager &ndash; Medical Center Operations (Healthcare Administration | Polyclinic Management)About the RoleWe are seeking an experienced and highly motivated Clinic Manager to lead day-to-day operations at Al Sabah Salim Medical Center. This is an excellent opportunity for a dynamic healthcare professional who thrives in a leadership role and is passionate about delivering high-quality patient care and operational excellence.If you have strong healthcare administration experience and enjoy building efficient clinical workflows, managing multidisciplinary teams, and improving patient experience, this role is for you.Why This Role Is Attractive<ul><li>Lead a growing medical clinic with strong community impact</li><li>Work directly with doctors, nurses, and healthcare specialists</li><li>Opportunity to shape operational systems and patient care standards</li><li>Stable, long-term leadership position in healthcare management</li><li>Professional and supportive work environment</li></ul>Key Responsibilities<ul><li>Oversee daily clinic operations to ensure smooth patient flow and service delivery</li><li>Manage administrative, nursing, and support staff performance</li><li>Implement operational policies, workflows, and compliance standards</li><li>Monitor clinic KPIs including patient satisfaction, efficiency, and revenue targets</li><li>Coordinate scheduling for physicians, nurses, and support teams</li><li>Ensure compliance with healthcare regulations and licensing requirements</li><li>Handle budgeting, procurement, and resource allocation</li><li>Resolve patient concerns and improve overall service experience</li><li>Liaise with external healthcare providers, insurance companies, and vendors</li><li>Support recruitment, onboarding, and training of clinic staff</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, Nursing, or related field</li><li>3&ndash;7+ years of experience in clinic, hospital, or healthcare operations management</li><li>Strong leadership and team management skills</li><li>Excellent communication and organizational abilities</li><li>Knowledge of healthcare regulations and clinic workflows</li><li>Problem-solving mindset with strong decision-making ability</li><li>Proficiency in clinic management systems or EMR software (preferred)</li></ul>What We Offer<ul><li>Competitive salary package based on experience</li><li>Professional growth opportunities in healthcare leadership</li><li>Supportive and collaborative working environment</li><li>Long-term career stability in a growing medical center</li><li>Opportunity to make a meaningful impact on patient care quality</li></ul>How to ApplyInterested candidates are encouraged to submit their CV and a short cover letter highlighting relevant clinic or hospital management experience. Shortlisted applicants will be contacted for interviews.Apply now and become a key leader in shaping high-quality healthcare services in our community.Job Type: Full-timePay: KD1,200.000 - KD2,500.000 per monthWork Location: In person

Clinic Manager

Elevate Eyecare

<div>We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.

Responsibilities: 


Patient Scheduling, Registration and Service:
<ul>
<li>Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.</li>
<li>Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.</li>
<li>Coordinate and manage the appointment schedule for optometrists and other clinic staff.</li>
<li>Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.</li>
<li>Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.</li>
<li>Provide basic information to patients about clinic procedures, policies and services</li>
<li>Ensure accurate and complete entry of patient data into the clinic's electronic records system.</li>
<li>Maintain a high level of professionalism and confidentiality in handling patient information.</li>
<li>Assist in patient product ordering and dispensing as needed</li>
<li>Uphold the clinic's standards of customer service and ethical conduct.</li></ul> 


Administrative / Clinic Support: 

<ul>
<li>Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.</li>
<li>Collaborate with all staff members to maintain an organized and efficient clinic environment.</li>
<li>Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.</li>
<li>Communicate effectively to relay important information and contribute to a positive team atmosphere.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent</li>
</ul><ul><li>Strong customer service skills focused on communication, listening and supporting a team based environment</li>
<li>Strong organizational abilities and attention to detail.</li>
<li>Proficiency in using office equipment and computer systems.</li>
<li>Willingness to embrace new technology and change</li></ul> 


Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.

Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.

This is achieved through our four core values: patient first, growth-oriented, respect, and fun.

Experience local eyecare... elevated.</div>

Optometry Clinic Front Desk / Receptionist

Leafwell

<div>
 
 Description
 
 
 
 Clinic Support Contractor
 
 
 The Contractor will provide on-site administrative and operational support during clinic events to assist with patient flow, data tracking, and general clinic coordination. The Contractor will work independently to complete the services described below while coordinating with the Client&rsquo;s physician and remote operations team as needed.
 
 
 Scope of Services
 
 
 
 The Contractor May Perform The Following Services
 
 
 
 <ul>
 <li>
 Provide patient-facing support during clinic events, including greeting and checking in patients.
 </li>
 <li>
 Assist with patient intake and registration, confirming required information and documentation prior to appointments.
 </li>
 <li>
 Support the on-site physician by managing patient flow and ensuring appointments remain organized and on schedule.
 </li>
 <li>
 Utilize Google Sheets or similar web-based tools to track clinic activity, manage patient check-ins, and provide real-time operational updates to the Client&rsquo;s team.
 </li>
 <li>
 Maintain accurate administrative records related to clinic operations during the event.
 </li>
 <li>
 Handle sensitive patient information in compliance with HIPAA and applicable privacy standards.
 </li>
 <li>
 Provide general administrative or receptionist-style support necessary for the efficient operation of the clinic event.
 </li>
 <li>
 Communicate operational issues or patient flow concerns to the physician or remote team when necessary.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Technology Requirements
 
 
 
 The Contractor must be comfortable using web-based software tools, including Google Sheets and other clinic-related platforms, and must maintain the ability to access and update these tools in real time during clinic operations.
 
 
 
 Transportation
 
 
 
 The Contractor is responsible for maintaining their own reliable transportation and covering any associated travel required to reach clinic event locations. Clinic events may occur at various locations, and the Contractor is responsible for ensuring they can travel to assigned sites as needed to perform the services.
 
 
 
 Professional Conduct and Compliance
 
 
 
 The Contractor agrees to maintain professional conduct in all patient-facing interactions and comply with all applicable privacy and confidentiality requirements, including HIPAA, when handling patient information.
 
 
 
 Appearance and Professional Presentation
 
 
 
 Because the Contractor will interact directly with patients in a healthcare environment, the Contractor agrees to maintain a clean, professional, and patient-appropriate appearance while performing services at clinic locations. This includes wearing attire that is neat, appropriate for a clinical setting, and consistent with maintaining a professional patient experience.
 
 
 The Contractor agrees to conduct themselves in a courteous, respectful, and professional manner in all interactions with patients, physicians, and clinic staff while performing services.
</div>

Clinic Staff

Community Clinic

<div><div><div>Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients&mdash;and our team. Every employee plays a vital role in living out our promise: We care. You belong. 
Job Summary
Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Primary &amp; Specialty Clinic in Rogers, AR. The Clinical Team Lead is the Practice Manager&rsquo;s right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position is Monday - Friday 8:00 AM - 5:00 PM. Bilingual speaking ability of Spanish &amp; English is preferred. 
Key Responsibilities<ul><li>
Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.</li><li>
Assumes responsibility of the clinic in the Practice Manager&rsquo;s absence, in conjunction with the DON.</li><li>
Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.</li><li>
Demonstrates exceptional customer service while interacting with providers, patients and coworkers.</li><li>
Ensures adequate staff coverage for absences and helps develop work assignments. Include proactive development of staffing plan as well as the ability to flex coverage daily depended on practice need.</li><li>
Provides direct clinical support to the providers as needed.</li><li>
Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.</li><li>
Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.</li><li>
Assists in coordination of inventory and ordering medical supplies, as required.</li><li>
Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.</li></ul> 
Skills<ul><li>
High level of clinical knowledge and skills.</li><li>
Ability to work and function independently and within a team.</li><li>
Strong interpersonal skills, the ability to work effectively with people of all backgrounds.</li><li>
Intermediate or better using Microsoft Office and Microsoft Excel.</li><li>
Able to perform proficiently on current practice management system and/or electronic medical records.</li><li>
Commitment to professional development activities, such as trainings and CEUs.</li><li>
Strong organizational skills and attention to details.</li><li>
Excellent leadership and communication skills.</li><li>
Commitment to the practice&rsquo;s high quality, compassionate care of patients.</li></ul> 
Required Qualifications<ul><li>
HS Diploma or equivalent required</li><li>
Current active Nursing license or Medical Assistant certification required.</li><li>
5+ experience in patient care in an outpatient setting required</li></ul> 
Preferred Qualifications<ul><li>
2+ years of leadership or supervisory experience preferred</li><li>
Multilingual ability (especially Spanish or Marshallese) preferred</li></ul> 
Why Work at Community Clinic?<ul><li>
Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!</li><li>
Excellent Benefits Package including:<ul><li>
Health, Vision, Dental and Life Insurance</li><li>
403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)</li><li>
Paid Time Off and Holidays</li><li>
Employee Discounts for Care</li></ul></li></ul></div></div> 

Monday - Friday 8:00 AM - 5:00 PM 
40 - Hours</div>

Clinical Team Lead - MA, LPN or RN

Northeastern Health System

Position Summary
 
Supervise, plan and organize physician office staff, training and staff schedules. Coordinate with providers and hospital staff. Provides a quality customer service experience to patients who receive clinic or hospital services.
 
Position Accountabilities
 
Maintains established departmental policies and procedures, objectives, quality and performance improvement programs, safety, and environmental and infection control standards. Ensure clinic staff are aware compliant with these policies and procedures.
 
Maintains the computer-based tracking system and compiles the required reports and records.
 
Makes appointments, posts payments and provides receipts/insurance information to patients as required. Responds promptly to patient inquiries and requests.
 
Maintains strict confidentiality of information, internally and externally, with a working knowledge of HIPAA compliance.
 
Understands work priorities with the ability to manage multiple tasks and complete activities in an appropriate and timely manner.
 
Maintains harmonious relationship with all NHS departments and co-workers providing support and assistance to staff to ensure quality customer service.
 
Provides direction and assistance to the registration associates regarding revenue cycle billing procedures and customer service expectations.
 
Provides direction to clinical support staff regarding policies and procedures, customer service expectations, charge entry and documentation.
 
Monitors assigned competencies for staff and ensures they are completed in a timely manner.
 
Assists with clinic operations in the absence of necessary staff due to call-ins or turnover. May be required to complete Registration Associate duties and/or Medical Assistant duties to include providing direct patient care as needed.
 
Ensures that the Clinic functions run smoothly and efficiently by overseeing staff and expediting solutions to problems.
 
Assists with implementing processes that decrease denials and increase revenue.
 
Submits employee time edits for review to the Director or Vice President. Track time and attendance for employees.
 
Understands clinical and financial process interactions. (Medical Necessity, ICD-10 Coding and CPT Coding Guidelines)
 
Monitors provider documentation and charges to ensure they are completedin a timely manner and communicates information with providers.
 
Demonstrates ability to use independent judgement and reach appropriate decisions with support and feedback from the Director.
 
Reviews applicants and schedules interviews for approved positions with oversight from the Director.
 
Communicates with providers to ensure compliance with documentation requirements (charts are closed in a timely manner, coding and billing is accurate, Meaningful Use and other quality measures are addressed sufficiently in documentation).
 
Communicates provider, employee and patient issues with the Director and/or Vice President..
 
Maintains orderliness and cleanliness of work areas.
 
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
 
Performs other related duties as assigned or requested.
 
Minimum Education - High School or equivalent
 
Management Experience - Excellent human relations and oral/written communication skills Previous physician office or
 
Gastroenterology experience preferred
 
Do you have questions about starting your career with Northeastern Health System? Our healthcare recruiter is available to answer all of your questions related to any position.
 
Sharee Maggard
 
918-207-2699 Call or Text
 
recruiter@nhs-ok.org

Physician Office Coordinator Clinic - Full Time

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