clinical administrative assistant

Strive Mental Health LLC

<p><b>Job Summary</b></p><p>We are seeking a highly organized, proactive, and patient-focused <b>Administrative Medical Assistant</b> to join our growing mental health practice. This hybrid role combines front office administrative responsibilities with clinical support functions, including prior authorizations and coordination of care.</p><p>The ideal candidate is detail-oriented, adaptable, and comfortable working in a fast-paced healthcare environment. You will play a critical role in ensuring efficient office operations, supporting providers, and enhancing the overall patient experience.</p><p><b>Duties</b></p><ul><li>Answer incoming calls, route appropriately, and respond to patient inquiries with accuracy and empathy</li><li>Schedule, confirm, and manage patient appointments while optimizing provider schedules</li><li>Maintain organized and accurate patient records within the Electronic Health Record (EHR) system</li><li>Assist with document management, including scanning, uploading, and organizing patient documentation</li><li>Monitor incoming faxes and ensure timely distribution and follow-up</li></ul><p><b>Clinical Administrative Responsibilities:</b></p><ul><li>Complete and submit prior authorizations for medications and treatments (e.g., injectables, specialty services)</li><li>Communicate with insurance companies regarding coverage, denials, and appeals</li><li>Coordinate with providers and clinical staff to obtain necessary documentation for authorizations</li><li>Track authorization statuses and ensure timely approvals to avoid delays in patient care</li><li>Assist with prescription-related tasks, refill requests, and pharmacy communication</li><li>Support basic clinical workflows as needed, including assisting with patient flow and preparation</li></ul><p><b>Experience &amp; Qualifications</b></p><ul><li>Previous experience in a medical office setting required; psychiatric or behavioral health experience preferred</li><li>Strong understanding of insurance processes, including prior authorizations, benefits verification, and appeals</li><li>Experience working with Electronic Health Record (EHR) systems</li><li>Knowledge of medical terminology, medications, and basic clinical workflows</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced environment</li><li>Excellent communication and customer service skills</li><li>High attention to detail and accuracy in documentation</li></ul><p>Join us to be part of a passionate team committed to delivering exceptional patient care. Your expertise will help create a welcoming environment where patients feel valued and supported at every step of their healthcare journey.</p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Administrative Medical Assistant

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Department: Orthopedics<br>
<br>
Schedule: Monday - Friday | Onsite | Waltham<br>
<br>
Compensation: The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience.<br>
<br>
Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass &amp; more!
<br>
<br>
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you&rsquo;ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you&rsquo;ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.<p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.<br>
<br>
Essential Functions:<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Greet and assist patients.
</li><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.
</li><li>File materials in patient folders, and print appointment schedules.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.
</li><li>Call for patient medical records and laboratory test results.
</li><li>Open and distribute unit mail or faxes.
</li><li>Type forms, records, schedules, memos, etc., as directed.
</li><li>May be required to accept co-payments.
</li><li>Provides assistance and training to others in these areas.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred<br>
<br>
Experience<br>
Office experience 2-3 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Front Desk Responsibilities (75%)</b><b>:
</b></p><p></p><p>The Practice Assistant II is responsible for greeting patients as they arrive for appointments as well as completing patient check-in and check-out processes in a timely manner. Duties include:</p><ul><li>
Verifies patient identity upon patient initial check in by using two patient identifiers.</li><li>
Checks patient insurance type comparing what is listed on insurance card and what is listed in EPIC system. If there is a discrepancy, informing the patient to call the RRC line.</li><li>
Verifies if patient is under worker&rsquo;s compensation insurance and confirms worker&rsquo;s comp information is correctly entered into EPIC.</li><li>
Verifies demographic information, ensuring referral on record, and accuracy of clinical information.</li><li>
Collects patient co-pays on every patient and if co-payment is not collected denotes reason in visit documentation.</li><li>
Assists and ensures patients complete PROMS questionnaires as needed.</li><li>
Issues any additional relevant intake forms and ensures completion.</li><li>
Checks patient&rsquo;s enrollment status in Patient Gateway &amp; assists with enrollment process.</li><li>
Arrives patient in EPIC.</li><li>
Always moves patient in Ambulatory Patient Tracking to reflect accurate patient location throughout the patient&rsquo;s visit.</li><li>
Verifies casting and radiology orders at time of check-in and sends patients directly to cast room or radiology, if necessary.</li><li>
Uploads external radiology discs and copies radiology report scanning into Epic.</li><li>
If patient brings in outside medical record, make photocopy and scan into Epic.</li><li>
Keeps patients in waiting area accurately up to date on provider wait times by updating location specific wait time board and by also making verbal announcements.</li><li>
Upon patient check-out reviews follow-up information entered by provider and schedules follow-up appointment if needed to location where patient will be returning (i.e., Boston, Danvers, FXB, Waltham).</li><li>
Confirms next appointment date and time with patient and hand documentation of next visit (i.e., hands business card with appointment date and location or prints out appointment confirmation page), prints Visit Summary report and hands directly to patient.</li></ul><p></p><p><b>
Practice Operations (25%)</b><b>:</b></p><p><br>
In addition to the check-in/check-out processes, the Practice Assistant II is responsible for additional administrative tasks in between front desk responsibilities as well as during light clinic days:</p><p></p><p>
Daily/Weekly Activities:</p><ul><li>
Prepares/creates patient charts (intake forms, last clinic note, MRI/CT report, etc. as provider directed).</li><li>
Checking the DAR 1-2 days prior to patient appointments to confirms patient&rsquo;s insurance type is contracted with our service by running EPIC report. If insurance is not active or non-contracted, alerting Administrative Manager and notifying patient to contact Financial Services.</li><li>
Reviews schedule for capacity and accuracy of appointments.</li><li>
Assists with managing of eFaxes, patient requests, and documentation needs.</li><li>
Assists with referral queue management responding to referrals and scheduling appointments with appropriate providers.</li><li>
Assists with scanning of medical records/documentation into EPIC.</li><li>
Take inventory of all iPads used for PROMs and return to designated charging location and/or locked storage.</li><li>
If prompted by MA or provider, calls patients in advance of visits to let them know if clinic is running late.</li><li>
Updates provider specific patient wait time board throughout the day.</li><li>
Responsibilities for clinic opening: Unlock door and turn on lights.</li><li>
Responsibilities for clinic closing: Lock door and turn off lights.</li><li>
Provides lunch coverage and ensures that at least one person is always at the front desk.</li><li>
Responsible for remaining in clinic late if clinic runs past scheduled end time.</li><li>
Responsible for arriving early should clinic schedule call for an earlier start time.</li><li>
Maintains a clean and professional looking front-desk workspace (i.e., no personal items in view of patients, no cell phone usage in front of patients).</li></ul><p></p><p>
Back-up Coverage and Miscellaneous Projects:</p><ul><li>
Answers phones and directs calls as appropriate.</li><li>
Attends regular staff meetings.</li><li>
Assists with coverage needs and cross-covers (including back office) as directed by Administrative Manager.</li><li>
Provides information to patients, visitors, and hospital personnel, observing.</li><li>
Performs all other duties that are practice specific and are appropriate to this level of position; this may include projects as assigned.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
52 Second Avenue<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant II

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.<br>
<br>
Does this position require Patient Care?<br>
No<br>
<br>
Essential Functions<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Greet and assist patients.
</li><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.
</li><li>File materials in patient folders, and print appointment schedules.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.
</li><li>Call for patient medical records and laboratory test results.
</li><li>Open and distribute unit mail or faxes.
</li><li>Type forms, records, schedules, memos, etc., as directed.
</li><li>May be required to accept co-payments.
</li><li>Handles, screens and/or takes messages related to prior authorizations,
</li><li>provider questions, prescription refills, and test results.
</li><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems.
</li><li>Provides assistance and training to others in these areas.
</li><li>May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Occasionally (3-33%)
</li></ul><ul><li>Walking Occasionally (3-33%)
</li></ul><ul><li>Sitting Constantly (67-100%)
</li></ul><ul><li>Lifting Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Carrying Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Rarely (Less than 2%)
</li></ul><ul><li>Pulling Rarely (Less than 2%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Occasionally (3-33%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Rarely (Less than 2%)
</li></ul><ul><li>Crouching Rarely (Less than 2%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Occasionally (3-33%)
</li></ul><ul><li>Gross Manipulation (Handling) Constantly (67-100%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
60 Fenwood Road<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Performs administrative functions to support smooth and efficient practice operations under general supervision. Perform tasks that are related to patient visits including scheduling, check-in, and check-out duties. Actual job duties may vary by department.<br>
<br>
Essential Functions:<br>
<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.</li></ul><br>
<ul><li>Make patient appointments and maintain appointment records.</li></ul><br>
<ul><li>Greet and assist patients.</li></ul><br>
<ul><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.</li></ul><br>
<ul><li>File materials in patient folders and print appointment schedules.</li></ul><br>
<ul><li>Process patient billing forms and scan documents to patient medical records/EPIC.</li></ul><br>
<ul><li>Call for patient medical records and laboratory test results.</li></ul><br>
<ul><li>Open and distribute unit mail or faxes.</li></ul><br>
<ul><li>Type forms, records, schedules, memos, etc. as directed.</li></ul><br>
<ul><li>May be required to accept co-payments.</li></ul><br>
<ul><li>Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.</li></ul><br>
<ul><li>Acts as an EPIC &quot;Super User&quot; for scheduling, registration and billing systems (EPIC training is provided).</li></ul><br>
<ul><li>Provide assistance and training to others in these areas.</li></ul><br>
<ul><li>May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education High School Diploma or Equivalent required
</p><p></p><p>Can this role accept experience in lieu of a degree? No</p><p></p><p>
Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
</p><p></p><p>Experience Office experience 2-3 years required
</p><p></p><p>Knowledge, Skills and Abilities
</p><p></p><ul><li>Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li></ul><p></p><ul><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li></ul><p></p><ul><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
</li></ul><p></p><ul><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
</li></ul><p></p><ul><li>Managing one's own time and the time of others.</li></ul><p></p><ul><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li></ul><p></p><p>
Department: Mass General Medical Group</p><p>
Schedule: Full-time, Mon&ndash;Fri, 8:00 AM&ndash;5:00 PM (Onsite)</p><p></p><p>
Compensation: The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience.</p><p></p><p>
Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass &amp; more!</p><p><br>
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you&rsquo;ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you&rsquo;ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
50 Staniford Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Patient Services Coordinator II

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2><p>
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
The Administrative Assistant position will provide high quality administrative support to Clinical Nursing Director, Nurse Supervisor, within Internal Medicine.</p><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li>
Coordination of meetings.</li><li>
Managing calendars.</li><li>
Typing required documents.</li><li>
Budgetary reconciliation including processing journal entries.</li><li>
Supply ordering using purchase orders/shortcodes.</li><li>
Planning and processing travel/conference registration.</li><li>
Processing tuition reimbursements.</li><li>
Advise management of trends, concerns, and suggested measures to maintain standards and continued improvement.</li><li>
Exhibit exemplary customer relation skills in interacting with various management levels and department staff.</li><li>
Maintain Static Groups, and B1 Finance/DataMart groups.</li><li>
Posting, monitoring and hiring new employees through eRecruit.</li><li>
Train employees in new or revised work methods and procedures and orient new employees.</li><li>
Develop, maintain, adjust nursing and ancillary schedules and personnel paperwork.</li><li>
Entering and reconciling payroll, personnel related work for nursing and assistive personnel.</li><li>
Project work, workgroups and maintaining personnel/staffing reports.</li><li>
Maintain employee records in accordance with HR and UMHS policies.</li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li>
High school diploma or equivalent.</li><li>
More than 4 years of experience performing responsible office duties.</li><li>
Excellent verbal/written communication skills.</li><li>
Demonstrated ability to work independently and cooperatively, prioritize and complete tasks in a timely manner.</li><li>
Demonstrated ability to do exceptional tracking and follow up with excellent attention to details.</li><li>
Demonstrated ability to multitask in an environment of shifting priorities with a high degree of accuracy.</li></ul><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><ul><li>
Two to three years experience with OneStaff.</li><li>
Microsoft Windows and Excel.</li><li>
Proficiency with MPathways.</li><li>
Knowledge of eRecruit.</li><li>
Knowledge of UMHS/UMPNC/MNA contract.</li><li>
Knowledge of AFSCME Local 1583 contract.</li><li>
Knowledge of UMHS policies and procedures.</li><li>
Associate or higher degree in business, human resources or related field.</li></ul><h2 class="jobSectionHeader"><b>
Why Join Michigan Medicine?</b></h2><p>
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p><p><b>
What Benefits can you Look Forward to?</b></p><ul><li>
Excellent medical, dental and vision coverage effective on your very first day</li><li>
2:1 Match on retirement savings.</li></ul><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Work Schedule</b></h2><p>
Monday - Friday, 40 hours per week.<br>
Day shift</p><h2 class="jobSectionHeader"><b>
Background Screening</b></h2><p>
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p><h2 class="jobSectionHeader"><b>
Application Deadline</b></h2><p>
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>276506</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Administrative Assistant Senior Healthcare</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Admin Asst Sr Healthcare</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Hybrid
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM UH CVC 7A-1</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>4/20/2026 - 4/27/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Administration
<br>
Healthcare Admin &amp; Support</p></div></div></div>

Administrative Assistant Senior Healthcare

Massachusetts Eye and Ear Infirmary

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.<br>
<br>
Does this position require Patient Care? No<br>
<br>
Essential Functions<br>
<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Greet and assist patients.
</li><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.
</li><li>File materials in patient folders, and print appointment schedules.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.
</li><li>Call for patient medical records and laboratory test results.
</li><li>Open and distribute unit mail or faxes.
</li><li>Type forms, records, schedules, memos, etc., as directed.
</li><li>May be required to accept co-payments.
</li><li>Handles, screens and/or takes messages related to prior authorizations,
</li><li>provider questions, prescription refills, and test results.
</li><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems.
</li><li>Provides assistance and training to others in these areas.
</li><li>May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred<br>
<br>
Experience<br>
office experience 2-3 years required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Occasionally (3-33%)</li><li>
Walking Occasionally (3-33%)</li><li>
Sitting Constantly (67-100%)</li><li>
Lifting Occasionally (3-33%) 20lbs - 35lbs</li><li>
Carrying Occasionally (3-33%) 20lbs - 35lbs</li><li>
Pushing Rarely (Less than 2%)</li><li>
Pulling Rarely (Less than 2%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Occasionally (3-33%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Rarely (Less than 2%)</li><li>
Crouching Rarely (Less than 2%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Occasionally (3-33%)</li><li>
Gross Manipulation (Handling) Constantly (67-100%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
54 Baker Avenue Extension<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinic/Practice Assistant II

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
The Learning and Emotional Assessment Program (LEAP) at Massachusetts General Hospital provides neuropsychological evaluations to children and adolescents, ages 2 to 22. We specialize in the assessment of neurodevelopmental and psychiatric disorders, learning disabilities, attention deficit hyperactivity disorder (ADHD), autism spectrum disorder (ASD), anxiety, and mood disorders. Many children also have neurological or genetic conditions (e.g., seizures, tics, etc.).<br>
<br>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.<br>
Does this position require Patient Care? No<br>
<br>
Essential Functions<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Greet and assist patients.</li><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.
</li><li>File materials in patient folders and print appointment schedules.
</li><li>Process patient billing forms and scan documents to patient medical record/Epic.
</li><li>Call for patient medical records</li><li>Open and distribute unit mail or faxes.
</li><li>Type forms, records, schedules, memos, etc., as directed.
</li><li>May be required to accept co-payments.
</li><li>Handles, screens and/or takes messages related to prior authorizations,</li><li>provider questions, prescription refills, and test results.</li><li>Acts as &quot;Super User&quot; for scheduling, registration and billing systems.</li><li>Provides assistance and training to others in these areas.</li><li>May perform more complex or specialized functions at more advanced competency level.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Occasionally (3-33%)
</li></ul><ul><li>Walking Occasionally (3-33%)
</li></ul><ul><li>Sitting Constantly (67-100%)
</li></ul><ul><li>Lifting Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Carrying Occasionally (3-33%) 20lbs - 35lbs
</li></ul><ul><li>Pushing Rarely (Less than 2%)
</li></ul><ul><li>Pulling Rarely (Less than 2%)
</li></ul><ul><li>Climbing Rarely (Less than 2%)
</li></ul><ul><li>Balancing Occasionally (3-33%)
</li></ul><ul><li>Stooping Occasionally (3-33%)
</li></ul><ul><li>Kneeling Rarely (Less than 2%)
</li></ul><ul><li>Crouching Rarely (Less than 2%)
</li></ul><ul><li>Crawling Rarely (Less than 2%)
</li></ul><ul><li>Reaching Occasionally (3-33%)
</li></ul><ul><li>Gross Manipulation (Handling) Constantly (67-100%)
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently (34-66%)
</li></ul><ul><li>Feeling Constantly (67-100%)
</li></ul><ul><li>Foot Use Rarely (Less than 2%)
</li></ul><ul><li>Vision - Far Constantly (67-100%)
</li></ul><ul><li>Vision - Near Constantly (67-100%)
</li></ul><ul><li>Talking Constantly (67-100%)
</li></ul>Hearing Constantly (67-100%)<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 New Chardon Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

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