clinical care manager

Preferred Family Healthcare, Inc.

<div>Job Description:
Job Title: Clinical Care Manager
Location: Kirksville, MO 
Department: Behavioral Crisis Center &ndash; Rapid Access Unit 
Employment Type: Full-time 
Shift: Monday &ndash; Friday, 8:00 A.M. &ndash; 5:00 P.M. (with on-call responsibilities)
Job Summary:
Are you a compassionate and experienced behavioral health professional looking to lead a dynamic team in crisis care? Join Preferred Family Healthcare as a Clinical Care Manager in our Behavioral Crisis Center &ndash; Rapid Access Unit, where you&rsquo;ll play a pivotal role in supervising and supporting a multidisciplinary team dedicated to providing immediate, high-quality care to individuals in crisis.
As a Clinical Care Manager, you will oversee Behavioral Health Consultants, Technicians, and Peer Support Specialists, while collaborating closely with nurses, providers, and access staff. You&rsquo;ll ensure smooth daily operations, foster team development, and uphold clinical excellence in a fast-paced, mission-driven environment.
Position Perks &amp; Benefits:<ul><li>
29 Days of PTO</li><li>
Eligibility for HRSA Loan Repayment (eligibility requirements apply)</li><li>
Comprehensive Employee Benefits Package &ndash; health, dental, vision, retirement, life &amp; more</li><li>
Competitive 401(k) Retirement Savings Plan &ndash; up to 5% match for Part-Time and Full-Time employees</li><li>
Company-paid basic life insurance</li><li>
Emergency Medical Leave Program</li><li>
Flexible Spending Accounts &ndash; healthcare and dependent care</li><li>
Health &amp; Wellness Program</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Mileage Reimbursement (if applicable)</li></ul>
Key Responsibilities:<ul><li>
Supervise front-line behavioral health staff and provide after-hours on-call support</li><li>
Manage client care concerns and delegate interventions appropriately</li><li>
Assist in hiring, onboarding, and training new staff</li><li>
Conduct regular staff meetings, supervision sessions, and performance evaluations</li><li>
Serve as liaison between leadership and clinical staff</li><li>
Monitor and improve workflow processes in collaboration with leadership</li><li>
Review and audit clinical documentation for accuracy and timeliness</li><li>
Submit monthly data reports to the Department of Mental Health and other entities</li><li>
Order supplies and manage equipment needs for the Rapid Access Unit</li><li>
Develop and implement corrective action plans in coordination with HR and leadership</li><li>
Support community outreach and referral pathway development</li><li>
Manage staff schedules, timecards, and workday requests</li><li>
Coordinate facility maintenance, safety inspections, and emergency drills</li></ul>
Education and/or Experience Qualifications:<ul><li>
Master&rsquo;s degree in a human services field</li><li>
Current unrestricted license: LCSW, LPC, or PsyD</li><li>
Minimum of 1-year post-licensure experience (preferred)</li><li>
Experience in medical or psychiatric settings (preferred)</li></ul>
Required License/Certification:<ul><li>
LCSW, LPC, or PsyD (unrestricted)</li></ul>
Additional Qualifications:<ul><li>
Strong leadership and team-building skills</li><li>
Excellent written and verbal communication abilities</li><li>
Proficiency in electronic health records and documentation standards</li><li>
Ability to manage multiple priorities and solve problems effectively</li><li>
Commitment to confidentiality and safeguarding protected health information</li><li>
Ability to interpret clinical data and documentation</li><li>
Strong organizational and time management skills</li></ul>
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.</div>

Clinical Care Manager - Crisis Center

Tufts Medical Center

<div>Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that supervises all levels of employees. Responsibilities that typically include: Setting goals and objectives for team members for achievement of operational results, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders. 
Job Overview
The Clinical Manager oversees the daily clinical and administrative operations of designated unit(s). The Clinical Manager prepares staff schedules, requests, and allocates resources and ensures that patient care is aligned with the goals, mission, and vision of Tufts Medicine.
Job Description
Minimum Qualifications: 
1. Massachusetts RN Licensure.
2. 5 Years of RN Experience with at least 1 year as a charge/lead RN.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
Preferred Qualifications: 
1. Master of Science in Nursing (MSN). 
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Uses knowledge and expertise to identify potential problems and/or resources for patients and families.
2. In collaboration with the director, ensures all staff maintains competency-based practice based upon patient population.
3. Participates in nursing research.
4. Identifies avenues to pursue own professional growth.
5. Keeps current on regulatory issues and trends and employs strategies to meet standards in a proactive manner.
6. Supervises staff by evaluating work performance, providing guidance, and timely feedback based on outcome measures.
7. Participates in interdisciplinary rounds to address, patient/family needs, and discharge planning.
8. Recognizes, responds, and provides follow-up on issues, concerns, and suggestions on behalf of the patient population and staff.
9. Allocates resources and coordinates services to optimize patient care and services.
10. Develops and monitors operating and capital budget; implements strategies to improve efficiency and reduce costs.
11. Performs performance reviews with staff.
12. Participates in staff interview process, provides direction and discipline to staff as appropriate, and orients new staff to facility.
13. Creates and fosters a learning environment that facilities the professional growth and development of staff.
14. Develops and implements processes to enhance operations and practices for ongoing quality improvement.
15. Develops, implements, and monitors written policies and procedures.
16. Leads and/or participates in hospital, departmental and multidisciplinary teams, committees, councils and special projects.
17. Plans, implements, and evaluates the delivery of nursing care in accordance with standards of practice.
Physical Requirements:
1. Occasional lifting of 30-35 lbs and turning patients.
2. Prolonged standing and walking.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
4. Exposure to infectious disease and possible carcinogenic chemicals.
5. Exposure of blood-borne pathogens.
6. Requires fine manual dexterity to lift and maneuver patients.
7. Requires visual and aural acuity necessary to monitor patient care.
Skills &amp; Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach. 
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it. 
Pay Range: 

$134,525.66 - $171,524.44</div>

Clinical Manager

Trinity Health

Employment Type: 
Part time
 
Shift: 
Day Shift
 
Description: 
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.We are looking to hire aClinical Resource Managerfor ourMedical Center in Nampa, Idaho!
 
The Saint Alphonsus Medical Center in Nampa, located at the corner of I-84 and Garrity Boulevard, offers state-of-the-art, best-in-class healthcare to residents of Canyon County. This 100-bed hospital that spans more than 240,000 square feet, features a complete diagnostic center, 6-suite surgical operating theatre, pre/post-operative holding and recovery rooms, 10-bed short stay observation unit, spacious and private patient rooms, and an 18-bed intensive care unit. Built with preventive and ambulatory health in mind, the facility accommodates the latest information technology, updated diagnostic and treatment technology, and an environment proved to reduce patient stress and recovery times.
 
About Nampa: As the third largest city in Idaho, Nampa provides the amenities of big city living while still maintaining a down to earth, authentic quality. Located in the heart of the Treasure Valley, Nampa offers plenty to those looking for an affordable place to live and work. The range of entertainment options is as vast as the natural attractions that draw thousands to the area each year for camping, skiing, hiking and river adventures. Vineyards and wineries near Nampa provide romantic excursions throughout the year, while its historic downtown is filled with unique shops and restaurants. Known for being a family-friendly community, Nampa also offers a quality of life that can't be beat.
 
About this position: As a Clinical Resource Manager you will provide concurrent assistance and support to physicians and other clinical members of the health care team in coordinating the delivery of services for a select group of patients. You will also help achieve quality clinical and cost outcomes, incorporate real-time contacts with medical staff, hospital personnel, and outside organizations to establish specific treatment, cost, and transition targets and, facilitate transition planning.
 
<ul>
<li>Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. .</li>
<li>Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, Geriatric as applicable).</li>
<li>Ensure the accuracy of documenting services and supplies provided to the patients.</li>
<li>Completes a screening/assessment of physician assigned cases to determine medical necessity/status determinations and transition needs.</li>
<li>Reassesses, monitors, and modifies as appropriate.</li>
<li>Uses established criteria to determine correct level of care for acute patients entering the facility.</li>
<li>Performs continued stay reviews as needed and requested by third party payers and Medicaid.</li>
<li>Responsible for appeals, denials, as appropriate. Utilizes physician advisor referral as appropriate.</li>
<li>Will adhere to department established process in reviewing 30 day re-admissions.</li>
<li>Follows established patient choice policy.</li>
<li>Documents assessment of primary and back up plans along with communications to patient , family and care team.</li>
<li>Participates in care coordination activities for those patients identified as requiring case management interventions to decrease fragmentation, increase communication and ensure effective implementation of a transition plan.</li>
<li>Works collaboratively with healthcare team members to efficiently allocate resources.</li>
<li>Documents and accurately completes data elements in electronic database.</li>
<li>Documents interventions taken to meet the needs of their individual patients in Power Chart.</li>
<li>Actively participates in department staff meetings and department sub teams.</li>
</ul>
​
 
General Requirements: 
<ul>
<li>Colleague must have an RN license, as defined by their primary work state (Idaho or Oregon), issued prior to hire date. Those colleagues hired before January 1, 2020 must provide licensure or proof of application in process in their secondary state by August 28, 2020. Individuals hired in this role after January 1, 2020, must provide licensure or proof of application in their secondary state by August 28, 2020 or within six months of hire, whichever date is later.</li>
<li>BSN required</li>
<li>3-5 years of varied hospital clinical experience required.</li>
<li>Experience in case management, home health, and/or insurance industry preferred.</li>
</ul>
About Saint Alphonsus
 Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visitwww.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
 Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law
 
Trinity Health's Commitment to Diversity and Inclusion
 Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
 Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
 
Visit Saint Alphonsus onLinkedIn,Facebook,Instagram,YouTube, andTwitter!
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Clinical Resource Manager Part-Time Days

CVS Health

<div>At CVS Health, we&rsquo;re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation&rsquo;s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues &ndash; caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.<div><div>
Position Summary
Fully remote role in the USA.
Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program.
Applies critical thinking and is knowledgeable in clinically appropriate treatment, evidence-based care, and clinical practice guidelines for Behavioral Health and/or medical conditions based upon program focus.
Utilizes clinical experience and skills in a collaborative process to assess appropriateness of treatment plans across levels of care, apply evidence-based standards and practice guideline to treatment where appropriate.
Coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.
Provides triage and crisis report. Gathers clinical information and applies the appropriate clinical judgment to render coverage determination/recommendation along the continuum of care facilities including effective discharge planning.
Coordinates with providers and other parties to facilitate optimal care/treatment. Identifies members at risk for poor outcomes and facilitates referral opportunities to integrate with other products, services and/or programs. Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization.
Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.
Required Qualifications:<ul><li>
3+ years of behavioral health clinical experience in a hospital setting</li><li>
Must have active current and unrestricted Master's Level Behavioral Health clinical license in the state of residence (LMSW, LCSW, LISW, LPC, or comparable) or Registered Nurse licensure in state of residence, with psychiatric experience</li><li>
Must be able to work Monday through Friday 12pm to 8:30pm EST.</li></ul>
Preferred Qualifications:<ul><li>
MST or PST zone hours is preferred</li><li>
Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding</li><li>
Experience working with geriatric population</li><li>
Crisis intervention skills preferred</li><li>
Managed care preferred</li></ul>
Education:<ul><li>
Master's degree required in Behavioral/Mental health services with BH Licensure OR Associates Degree required with Registered Nurse Licensure, BSN preferred</li></ul></div></div>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $116,760.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 11/24/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

fication (Remote)Utilization Management Clinician Behavioral Health - Precertification (Remote)

Providence

<div>Description
$7,500 hiring bonus for eligible external candidates that meet required qualifications and conditions for payment.
This position will be supporting the PACE Irvington site.
The RN provides care management, care coordination, skilled care and services for at-risk frail elder patients with complex medical and psychosocial issues. Population-based disease management approaches and application of clinical protocols are integral to the program. This position is a core member of the patient centered PACE interdisciplinary team (IDT). The goals of care management are to assure a systematic approach to the coordination of health services for patients along the care continuum in order to improve the patient experience, contain health expenditures and improve quality. Clinical Care Managers assist providers in effectively identifying needs and coordinating access to appropriate care and services in an effort to improve or maintain the patient's functional status and independence. This position is responsible for the planning, overseeing and monitoring of all nursing and unlicensed caregiver services to each patient on their panel within the context of an IDT. This position requires travel between multiple locations.
Providence PACE is a Program of All-Inclusive Care for the Elderly that strives to keep older adults as healthy as possible living in the community through clinics, home visits and more. Join our team to help empower elders in your community to live active, independent lives.
Benefits and perks:
<ul><li>Competitive pay (including holiday pay &amp; shift pay differentials)</li>
<li>Best-in-class benefits &ndash; full medical, dental and vision coverage from your first day</li>
<li>401(k) plan with employer matching &amp; complementary retirement planner</li>
<li>Generous paid time off for vacation, sick days and holidays</li>
<li>Mileage reimbursement for roles traveling to patient homes</li>
<li>Tuition reimbursement &amp; student loan forgiveness programs</li>
<li>Wellness &amp; mental health assistance programs</li>
<li>Back-up child &amp; elder care to help with care disruptions for your family</li>
<li>Voluntary benefits, like pet, auto and home insurance, and more!</li>
</ul>Required Qualifications:
<ul><li>Upon hire: Oregon Registered Nurse License.</li>
<li>Within 30 days of hire: National Provider BLS - American Heart Association.</li>
</ul>Preferred Qualifications:
<ul><li>1 year Home health RN experience.</li>
</ul>Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&quot;
Requsition ID: 395478
Company: Providence Jobs
Job Category: Patient Care (Non-Acute)
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 5014 PACE OR PORTLAND IRVINGTON VILLAGE 2
Address: OR Portland 420 NE Mason
Work Location: Elderplace Irvington Village-Portland
Workplace Type: On-site
Pay Range: $43.87 - $68.11
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

RN - PACE

Description Calling All Healthcare Visionaries! Are you a dynamic leader with a passion for transformative healthcare delivery? Do you excel at navigating intricate challenges and driving change? If so, we have the perfect opportunity for you! The Role: Under the supervision of the North Division Executive Director of Care Management, the Director of Care Management is a pivotal role responsible for orchestrating and optimizing care management. You will lead and inspire a dedicated team, ensuring a seamless continuum of care, patient advocacy, and efficient resource management from admission through to discharge. This role is integral in maintaining financial viability by overseeing care management teams to coordinate the best next site of care for our patients. This position oversees St. Peter Hospital (390 beds) and Centralia Hospital (128 beds). What You'll Do: <ul><li>Master Coordinator: Direct, coordinate, and facilitate care management processes to ensure the highest standard of patient care and operational efficiency.</li> <li>Champion of Continuity and Care Coordination: Oversee the delivery of consistent and expected clinical outcomes, advocate for patients, and manage resources effectively to minimize fragmentation within the healthcare delivery system.</li> <li>Communication Facilitator: Ensure robust communication amongst all members of the healthcare team, fostering an environment of collaboration to enhance patient care.</li> <li>Cultural Advocate: Promote cultural and religious sensitivity, ensuring patient care respects diverse beliefs and backgrounds.</li> </ul>Essential Functions: <ul><li>Mission-Driven Leadership: Ensure team alignment with the organization's Mission, Vision, and Core Values.</li> <li>Customer Satisfaction: Develop and maintain a comprehensive departmental customer satisfaction program.</li> <li>Human Resource Management: Attract and retain top talent, coach, and manage staff to achieve peak performance.</li> <li>Compliance and Confidentiality: Adhere to infection control, risk management, confidentiality policies, and regulatory guidelines.</li> <li>Cultural Competency: Foster a respectful environment that is sensitive to cultural and religious diversity.</li> <li>Safety and Security: Ensure compliance with all safety and security policies and procedures.</li> <li>Patient-Centric Care: Provide competent care tailored to diverse patient populations, including neonates, pediatrics, adolescents, adults, and older adults.</li> <li>Policy Development: Contribute to the creation and maintenance of departmental policies in line with organizational, legal, and community standards.</li> <li>Goal Setting: Assist in setting departmental goals that align with organizational strategies.</li> <li>Budget Management: Participate in annual budget planning to deliver cost-effective and high-quality services.</li> <li>Admission and Discharge Management: Oversee admission and discharge services, ensuring alternatives are considered for non-qualifying inpatient admissions.</li> <li>Physician Relations: Build strong cooperative relationships with physicians.</li> <li>Utilization Management Oversight: Lead the Utilization Management Committee, ensuring effective use of resources and monitoring data trends.</li> <li>Contract Management: Supervise services provided by external partners, maintaining high service standards.</li> <li>Referral Agency Coordination: Establish and maintain relationships with external agencies to facilitate timely patient discharges.</li> </ul>What You'll Bring: <ul><li>Educational Background: Bachelor's Degree in Nursing; Master's Degree preferred.</li> <li>Clinical Experience: At least 2 years as an RN in an acute care setting.</li> <li>Leadership Experience: Minimum 3 years managing care coordination. Utilization review knowledge preferred.</li> <li>Independent Leadership: Proven ability to work independently and lead teams to achieve objectives.</li> <li>Systemic Thinking: Expertise in applying system thinking to identify and solve problems efficiently.</li> </ul>Why Join Us? <ul><li>Impactful Work: Contribute to meaningful change in healthcare delivery, improving countless lives.</li> <li>Professional Growth: Leverage your autonomy and our support to innovate and excel.</li> <li>Collaborative Excellence: Work with a team of dedicated, talented professionals passionate about healthcare.</li> <li>Dynamic Environment: Thrive in a fast-paced, evolving industry.</li> <li>Vibrant Community: Enjoy the unique cultural and natural beauty of our location.</li> </ul>Ready to Shape the Future of Healthcare? If you are a visionary leader with a passion for healthcare, we encourage you to apply! Join our team and help us create a healthier future for all. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." Requsition ID: 351392 Company: Providence Jobs Job Category: Care Management Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3030 CASE MGMT WA SPH Address: WA Olympia 413 Lilly Rd NE Work Location: Providence St Peter Hospital-Olympia Workplace Type: On-site Pay Range: $71.15 - $112.34 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.PandoLogic. Category:Healthcare,<img src="https://www.jobg8.com/Tracking.aspx?Uchc6f7e1KHlq4Hg9g2aTMtbm8xDASu2y" width="0" height="0" />

Director Care Management

Gentiva

<div>Overview:

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance. 
As a Hospice Patient Care Manager, You Will:<ul><li>
Oversee and direct patient care services to ensure the delivery of high-quality hospice care</li><li>
Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits&mdash;making decisions based on clinical judgment and priority</li><li>
Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner</li><li>
Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes</li><li>
Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance</li><li>
Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures</li><li>
Support performance improvement initiatives, quality assessments, and operational efficiencies within your location</li></ul>
About You:

Qualifications &ndash; What You&rsquo;ll Bring:<ul><li>
Current RN license in the state of employment</li><li>
Graduate of an accredited nursing program</li><li>
Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting</li><li>
Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)</li><li>
Knowledge and compassion for terminally ill patients and their families</li><li>
Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds</li><li>
Strong interpersonal, organizational, and leadership skills</li><li>
Competency in clinical documentation and technology systems</li></ul> 
Preferred Qualifications (Not Required):<ul><li>
Bachelor of Science in Nursing (BSN)</li><li>
Previous leadership, team management, or supervisory experience in hospice or home health</li><li>
Familiarity with EMR systems and telehealth platforms</li><li>
Certification in Hospice and Palliative Nursing (CHPN)</li></ul>
We Offer:

Benefits for All Associates (Full-Time, Part-Time &amp; Per Diem):<ul><li>
Competitive Pay</li><li>
401(k) with Company Match</li><li>
Career Advancement Opportunities</li><li>
National &amp; Local Recognition Programs</li><li>
Teammate Assistance Fund</li></ul> 
Additional Full-Time Benefits:<ul><li>
Medical, Dental, Vision Insurance</li><li>
Mileage Reimbursement or Fleet Vehicle Program</li><li>
Generous Paid Time Off + 7 Paid Holidays</li><li>
Wellness Programs (Telemedicine, Diabetes Management, Joint &amp; Spine Concierge Care)</li><li>
Education Support &amp; Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>
Free Continuing Education Units (CEUs)</li><li>
Company-paid Life &amp; Long-Term Disability Insurance</li><li>
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul> 
Ready to Join a Team That Cares? 
Apply today and help us lead the way in delivering hospice care that truly matters.
Legalese:
<ul><li>This is a safety-sensitive position</li><li>
Employee must meet minimum requirements to be eligible for benefits</li><li>
Where applicable, employee must meet state specific requirements</li><li>
We are proud to be an EEO employer</li><li>
We maintain a drug-free workplace</li></ul>
Location: SouthernCare Our Company:<div> 
At SouthernCare, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.</div><div></div><div> 
Our place is by the side of those who need us &ndash; from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.</div><div></div><div> 
Our nationwide reach is powered by a family of trusted brands that include:</div><ul><li>
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li>
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care</li><li>
Home health care: Heartland Home Health</li><li>
Advanced illness management: Illumia Health</li></ul><div></div><div> 
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized &ndash; and kindness is celebrated.</div>
Related Job Titles:

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Hospice Patient Care RN Manager

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