clinical communications analyst

University of California - San Francisco

<div><p><b>This position requires onsite work 5 days per week.
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Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
</p><p>Under general supervision of the Clinical Communications Lead, this position is responsible for providing supervision and technical assistance in the development and support of clinical communications primarily at UCSF and its clinics including BCH Oakland Campuses. This position will work closely with various teams in order provide best in class service to Voalte users; interacts with clinical and business customers, as well as various IT groups, external departments, and outside vendors and consultants. This position will be a primary contact with our field services group and directly assist them with hardware. This is a hybrid onsite position with onsite days to be 5 days Mon-Fri unless otherwise approved by supervisor. Position is responsible for complex assignments that are small to significantly sized, that require independence, decision making, project management, and judgment levels beyond that of Programmer/Analyst II. Analysis of situations or data requires an in-depth evaluation of various factors. Incumbent will exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.
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This position will work closely with various teams in order to provide best in class service to Voalte users; interacts with clinical and business customers, as well as various IT groups, external departments, and outside vendors and consultants. This position will be a primary contact with our field services group and directly assist them with hardware.<br>
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</p><ul><li>Assist with resolving/troubleshooting issues (help pull log files, replicate, document).
</li><li>Assist with escalations to the appropriate Customer or vendor contact.
</li><li>Assist with escalation of issues regarding network or servers to the appropriate customer contact.
</li><li>Track and trend Clinical Communications issues to institute process improvements where possible to reduce issue escalations.
</li><li>Support new project development, including systems analysis, planning and preparation, testing and implementation and client coordination as needed.
</li><li>Develop, support and maintain systems documentation and procedures as needed and provide training to other IT staff and user clients as appropriate.
</li><li>Coordinate interactions and activities of vendors, both on-site and off-site as related to systems or areas supported.
</li><li>Assign, plan, manage and complete tasks with minimal supervision and coordinate multiple assignments concurrently.
</li><li>Coordinate and participate directly in the support of infrastructural applications, including
</li><li>Troubleshoot problems end-to-end, identifying potential root cause, coordinating service/support between Clinical Engineering, IT, Network support, server support, medical device vendors, MDI application vendor and Apex application support.
</li><li>Work with IT to coordinate security management process including risk and vulnerability analysis and related documentation associated with interconnected/integrated medical systems
</li><li>Work with clinical and application stakeholders in developing specifications for new interfaces.
</li><li>Test and provide quality control for implementation of patches, upgrades, and interfaces.
</li><li>Meet weekly with the Clinical Communication team lead to prioritize workload
</li><li>All other duties as may be assigned.</li></ul></div>

Clinical Communications Analyst

<div><div>Professional Fee Coder - Analyst II, under the direction of their Revenue Manager and Associate Director, will provide support in areas of revenue operations related to coding, auditing, and training for their designated areas. Responsibilities include providing education and training to physicians and clinical staff on documentation to ensure compliance with coding guidelines. Analyst II will perform an in-depth review of physician documentation and is responsible to present findings along with recommendations to the department on physician education. The incumbent should be familiar with all applicable billing and coding regulations and be able to effectively communicate these regulations to all levels of faculty, management and staff. This position will also assign codes based on a review of clinical charts, resolve coding issues based on denials, and Identify areas of improvement.</div></div>

Professional Fee Coder - Analyst

<div><div>The Academic Personnel Analyst 2 applies professional UC Academic HR concepts, organization and / or system wide policies, and procedures to provide guidance to supervisors and managers to resolve a variety of academic human resources issues of moderate scope and complexity. Academic Personnel Analyst 2 will work with client departments to facilitate their Academic Personnel business needs, be responsive, identify problems, assist with resolution of routine issues, and analyzes moderately complex issues to recommend solutions. The individual will also coordinate with schools, business units, and specialty centers to deliver efficient and effective personnel services, while ensuring compliance with UCSF policy and procedures. The position will support the onboarding of over 600 Residents and Clinical Fellows and 400 Graduate Student Researchers.</div></div>

Academic Personnel Analyst 2

<div><div>The Research Data Analyst will work under the direction of Co-Directors of the Center for Biosignal Research (CBR) and report directly to the CBR Scientific Program Manager. The CBR at UCSF focuses on the study and clinical use of biosignals, or signals that can be continuously measured and monitored from the human body. Our areas of research broadly focus on improving biosignal analysis through signal processing and advanced algorithms, identifying predictors of adverse outcomes, using biosignals to improve physiologic understanding and leveraging these insights to improve patient care and reduce false alarms in bedside monitoring.
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The ideal candidate will leverage their experience with complex data analysis, in particular time-series data analysis, biomedical/clinical informatics, and/or signal processing, to develop and evaluate algorithms to interpret continuous bedside monitoring data, integrating additional clinical data such as electronic medical records when appropriate. Prior experience with clinical or biosignal data is preferred but not required. Example projects include the development of algorithms to improve alerting systems for clinically significant arrhythmias and other events, using monitoring data to predict patient trajectories within specific disease cohorts, or assessing the impact of changing alerting mechanisms on overall alarm burden in retrospective data. There are also opportunities to contribute to the design and implementation of the data and computing infrastructure that underlie these efforts. The incumbent will work independently and in collaboration with CBR staff and faculty investigators to facilitate multiple research projects and CBR efforts.</div></div>

Research Data Analyst

<div><div><b>** Please note that this position requires being onsite at least 3 days per week.**
</b></div><div>The Clinical and Research Financial Analyst uses skills as a seasoned, experienced research administrator to independently develop and / or oversee research proposals, awards, and / or transactions related to contract and grant management and maintains contract and grant records in compliance with institutional research sponsor policies. Works on proposals and awards of diverse scope where analysis of data requires thorough understanding of complex regulations. Completes and approves transactions for signature by manager or other authorized institutional official. Works on complex proposals and awards that may involve multiple investigators and / or multiple sub awards. Guides less experienced staff. Central Role (CR): Is eligible for delegated signature authority (may vary by campus).</div></div>

Finance Analyst (Clinical and Research)

Hive

<p><b>About Hive</b></p><p>Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive&rsquo;s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.</p><p>Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain &amp; Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!</p><p><b>Client Delivery Analyst Role</b></p><p>We are looking for an eager and motivated delivery analyst to join our Client Delivery team. At Hive, our Client Delivery team is responsible for commercial delivery of all the groundbreaking technology we have built. As a Client Delivery Analyst, you will be responsible for consistently delivering and executing projects within our Hive Data platform. Day to day, you will be managing multiple projects at a time by analyzing priorities, metrics, and deliverables. Our ideal candidate is interested in learning the ins and outs of a fast growing startup, as they will play an essential part in the business lifecycle. You will also have the opportunity to work in a collaborative and close knit team. This is a great opportunity to see how a high growth startup functions in action.</p><p><b>Responsibilities</b></p><ul><li>Create, set up, and audit projects on our Hive Data platform to execute and deliver client engagements</li><li>Own and execute projects for Hive Data clients by creatively brainstorming ways in which our solutions address client needs and challenges</li><li>Ensure client jobs are running smoothly by managing timelines, identifying points of challenges, and addressing and updating projects accordingly</li><li>Collaborate with sales and business development teams at the start of each project to understand scope and client requirements</li><li>Collaborate with engineers in order to set up optimal pipelines and efficiently audit projects</li><li>Maintain awareness of industry best practices for data maintenance handling as it relates to your role</li><li>Adhere to policies, guidelines and procedures pertaining to the protection of information assets</li><li>Report actual or suspected security and/or policy violations/breaches to an appropriate authority</li></ul><p><b>Requirements</b></p><ul><li>Bachelor's degree from well-known 4-year university.</li><li>0-2 years of work experience</li><li>You are highly organized and detail-oriented; you handle multiple priorities without missing a beat</li><li>You have excellent written and verbal communications skills with an analytical mindset</li><li>You have demonstrated success in a competitive environment</li><li>You are highly self-motivated and ambitious in achieving goals</li><li>You are a strong team player, but can work and execute independently</li><li>You are driven and actively seek opportunities to contribute -- no one needs to push you to excel</li></ul><p><b>Who We Are</b></p><p>We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the development of the company.</p><p>Thank you for your interest in Hive and we hope to meet you soon!</p><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Client Delivery Analyst

<div><p>The Business Intelligence Analyst (BIA) functions as the expert for clinical informatics, Electronic Health Record (EPIC) reports and data visualization tools. The BIA has expert knowledge on the EHR applications and applies superior ability to work with reporting and data analytics customers to understand, design and document complex reporting and analytics needs and is able to coordinate all issues that arise during the reporting and data analytics assignments and projects. The business intelligence developer will analyze problems often without precedent and/or existing structure within UCSF Health and Benioff Children&rsquo;s Hospitals, and address complex problems with an organization-wide scope. The BIA will perform data analysis using independent judgment and technical expertise. This position will support the delivery of outstanding patient care, operational performance, quality, and improvement efforts to help streamline processes and decision making with a focus on EHR reporting, data analysis and visualization for UCSF Health, Benioff Children&rsquo;s Hospitals and our affiliates. As part of the data analysis and reporting efforts, this position will focus on providing expertise across different data systems (All Epic EHR reporting tools, SQL, Tableau, etc.). This position will also be part of the clinical systems application teams to manage the analysis of data, evaluation of data, getting feedback from key stakeholders and using data to support the performance of our hospitals, clinics, staff, programs, and operations.<br>
</p><p></p><p>Attention to detail and strong communication are critical skills for this position. Works to help other users learn and adopt the development standards and enjoys helping users enhance their data visualization and reporting skills. Requires strong EHR application knowledge and technical skills, and expert analytical abilities in the areas of data extraction, report generation, and information visualization, including but not limited to all EHR Epic reporting tools, reporting workbench, radar, SlicerDicer, SQL server and tableau. The BIA might also develop user training aids and train end users in the use of reports &amp; reporting functions &amp; tools.</p></div>

Business Intelligence Analyst

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