clinical informatics analyst

Mayers Memorial Hospital District

<div><p><b>Reports To</b>: Director of Quality</p><p><b>
</b></p><p><b>Employee Type</b>: EXEMPT X NON-EXEMPT</p><p>
</p><p><b>POSITION SUMMARY:</b></p><p>
</p><p>Under the direction of the Director of Quality, the Clinical Informatics Analysis is responsible for the planning, development, training implementation, evaluation and orientation of all facility Electronic Health Records (EHR), and other applications related to the patient experience.<br>
<br>
<b><i>This job description is intended to identify some of the primary duties and responsibilities. </i></b><b><i>MAYERS MEMORIAL HOSPITAL DISTRICT</i></b><b><i> reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MAYERS MEMORIAL HOSPITAL DISTRICT&rsquo;S sole and absolute discretion.</i></b></p><p>
</p><p><b>POSITION QUALIFICATIONS:</b></p><p>
</p><ul><li>High School graduate or equivalent
</li><li>Bachelor&rsquo;s degree in applicable field preferred</li><li>
Two years experience in clinical Hospital or Ambulatory setting</li><li>
Prior experience implementing information systems with EHR preferred</li><li>
Working knowledge of Microsoft Office products (word, excel, power point)
</li><li>Strong clinical background and knowledge base required.
</li><li>Knowledge of medical records and clinical care processes</li></ul><p>
</p><p></p><p><b>POSITION RESPONSIBILITIES:</b></p><p>
</p><p>General Competencies:</p><p>
</p><ul><li>Professional behavior is demonstrated, both when on duty and as a representative of MMHD outside of normal work hours.</li><li>
Ability to work with others, at all levels within the organization, and collaborate effectively.</li><li>
Above-average interpersonal, problem-solving, and written and oral communication skills.</li><li>
A positive working relationship with patients, visitors, and facility staff is demonstrated.</li><li>
Organizational ability and time management is demonstrated.</li><li>
Produces deliverable products on time, within budget with minimal direction.</li><li>
Demonstrates the ability to compile and organize data using Microsoft Office Applications. Ability to make appropriate recommendations or conclusions, given the data obtained.</li><li>
Maintains an organized set of records, upon request, for the functions that are performed within the scope of this job.</li><li>
Communicates appropriately and clearly to directors, managers, and coworkers.</li><li>
Performs all assigned tasks accurately, to include proper spelling and grammar, reference materials, and minimal mathematical calculation.</li><li>
Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command.</li><li>
Maintains all information as confidential as appropriate, to include payroll, personnel information, and other information obtained during the course of performing job duties that is confidential.</li><li>
Demonstrates ability to effectively use office machines in the performance of job functions.</li><li>
Answers phone calls, assists public, and forwards appropriately if necessary and in a professional and friendly manner.</li><li>
Other duties as assigned.</li></ul><p>
</p><p>Specific Competencies:</p><p>
</p><ul><li>Participate and/or lead planning, development, training, implementation, evaluation and orientation of EHR systems.</li><li>
Facilitate communication from clinical end-users across the patient care departments.</li><li>
Collaboratively drive vendors, users, and the IT staff to achieve maximum efficiency of the EHR.</li><li>
Optimize clinical designs to meet the needs of the EHR end users.</li><li>
Assist Quality team with initiatives and analyzation of clinical statistics.</li><li>
Project management of EHR upgrades and/or new installations of modules.</li><li>
Assist with creating, contributing to, and maintaining system documentation.</li><li>
Proactively analyzing and recommending upgrades and or new systems and processes as required for enhanced functionality and security issue resolution for the EHR.</li><li>
Responding to appropriate help desk requests and resolving them timely.</li><li>
Capacity and projected planning, prioritizing, and implementation of EHR modules.</li><li>
Other duties as assigned.</li></ul><p>
</p><p>Professional Requirements:</p><p>
</p><ul><li>Adheres to dress code; appearance is neat and professional.</li><li>
Completes annual education requirements if applicable.</li><li>
Maintains regulatory requirements.</li><li>
Wears identification while on duty.</li><li>
Attends annual evaluation and participates actively in this process.</li><li>
Reports to work on time and as scheduled; completes work in designated time.</li><li>
Attends all meetings as appropriate.</li><li>
Exhibits the mission, ethics, and goals of Mayers Memorial Hospital District in the performance of job duties.</li></ul><p>
</p><p><b>WORKING CONDITIONS:</b></p><p>
</p><ul><li>Willingness to work beyond normal working hours and in other positions temporarily when necessary.</li><li>
Is involved with personnel, visitors, and government agencies, etc., when necessary.</li><li>
Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients, and support agencies.</li></ul><p>
</p><p><b>PHYSICAL REQUIREMENTS:</b></p><p>
</p><ul><li>Sits, stands, bends, lifts, walks, and moves intermittently during working hours.</li><li>
Able to lift 20 lbs.</li></ul></div>

CLINICAL INFORMATICS ANALYST

GovCIO

<div>Overview:
<div>
GovCIO is seeking a Health IT Informatics Analyst to support complex healthcare technology initiatives through clinical workflow analysis, health IT requirements development, and informatics leadership. This role serves as a key liaison between clinical stakeholders, technical teams, and operational leaders to ensure healthcare technology solutions are aligned with real-world care delivery and system usability.</div><div></div><div><br>
The Lead Health IT Informatics Analyst will play a critical role in translating clinical and operational needs into actionable requirements, supporting system configuration and validation activities, and ensuring the quality and consistency of informatics deliverables across initiatives.</div><div></div><div><br>
This position will be located fully remote.</div>
Responsibilities:
<ul><li><div>Writes complex SQL queries and Azure Databricks Notebooks to support Power BI Semantic Model development</div></li><li><div>
Develops Power BI Semantic Models and Report visualizations</div></li><li><div>
Lead requirements elicitation, workflow analysis, and functional documentation for healthcare technology initiatives</div></li><li><div>
Partner with clinicians, product teams, developers, and operational stakeholders to translate needs into clear informatics and system requirements</div></li><li><div>
Support and advise on clinical system configuration, workflow optimization, and usability alignment</div></li><li><div>
Develop and maintain key project artifacts, including requirements documents, process flows, use cases, user stories, and validation materials</div></li><li><div>
Lead and support user acceptance testing (UAT), issue identification, and workflow validation activities</div></li><li><div>
Provide subject matter expertise in clinical workflows, health IT systems, and informatics best practices</div></li><li><div>
Ensure the quality, consistency, and traceability of informatics deliverables across initiatives</div></li><li><div>
Identify workflow, documentation, or system gaps and partner with teams to develop practical solutions</div></li><li><div>
Support implementation and adoption efforts through stakeholder engagement, testing, and feedback incorporation</div></li><li><div>
Mentor or guide other informatics analysts and contribute to overall work quality across the team</div></li></ul>
Qualifications:
<div><b>
Required Skills and Experience:</b></div><ul><li><div>
Bachelor&rsquo;s degree required (or commensurate experience)</div></li><li><div>
Minimum 15 years of professional experience, including at least 6 years of specialized health informatics experience</div></li><li><div>
Additional specialized health informatics experience may be considered in lieu of some educational requirements, where applicable</div></li><li><div>
Demonstrated experience in requirements elicitation, workflow analysis, and health IT documentation development</div></li><li><div>
Experience leading or supporting user acceptance testing (UAT) and system validation efforts</div></li><li><div>
Extensive experience with clinical workflows and health IT systems</div></li><li><div>
Strong understanding of system configuration, healthcare operations, and end-user needs</div></li><li><div>
Ability to work effectively across clinical, technical, and operational teams</div></li></ul><div><b>
Preferred Skills and Experience:</b></div><ul><li><div>
Experience with Oracle Health and/or CPRS/VistA configuration strongly preferred</div></li><li><div>
Experience supporting federal healthcare environments or large integrated healthcare systems preferred</div></li><li><div>
Clinical background or experience working closely with clinicians and care teams preferred</div></li><li><div>
Familiarity with Agile, product, or iterative delivery environments preferred</div></li></ul><p><b>
Clearance Required:</b></p><p></p><p><br>
Ability to obtain and maintain a Suitability/Public Trust clearance.</p>
Posted Salary Range: USD $175,000.00 - USD $190,000.00 /Yr.</div>

Health IT Informatics Analyst

West Calcasieu Cameron Hospital

I. DESCRIPTION
<br>The Clinical Informatics Educator/Analyst (CIEA) will collaborate as a member of the Information Technology Department and assist with coordination, planning, design, development, implementation, maintenance and evaluation of clinical information systems. The CIEA will be accountable for measurable improvements in clinician satisfaction with technology, and in the use of the technology to facilitate best practices, promote patient safety, improve workflow, and reduce errors. The CIEA is responsible for training, supporting, and assisting with the optimization of West Calcasieu Cameron Hospital's Electronic Health Record (EHR), including its components (i.e. Order Sets, Clinician Documentation, Medication administration, etc.). This position works closely and collaborates with the information systems, patient care services, medical records and the education departments to improve and maximize the computerized medical record. In addition, this position serves as an EHR Physician Liaison and assists clinical and non-clinical employees in the workflow needs of the EHR.
<br><br>
II. POSITION SPECIFICATIONS
<br><br>
<ul>
<li>Educational Requirements:</li>
</ul>
Bachelor's or Associates degree in Nursing
<br><br>
Current state licensure as Registered Nurse
<br><br>
•
<br><br>
<ul>
<li>Experience Requirements:</li>
</ul>
One year minimum in informatics/analyst role
<br><br>
Two years minimum as a Registered Nurse
<br><br>
Knowledge of current Paragon and Wellsoft EHR programs preferred
<br><br>
•
<br><br>
<ul>
<li>Special Requirements:</li>
</ul>
Must possess excellent interpersonal skills in order to maintain a professional working relationship with area specific departments, and have the ability to communicate effectively both written and verbally. Must possess Project Management Skills and initiative on projects and must possess excellent analytical and problem solving skills.
<br><br>
III. JOB RELATED HAZARDS
<br><br>
Most job functions will take place in an air-conditioned office with little exposure to hazardous or infectious materials. Customer contact may cause some exposure to infection. Employee may be required to perform duties in storage areas. Possible long hours of sitting at a computer terminal is routine. Some lifting, stooping, and pushing will be necessary. Local travel to clinics and physician's offices required.

Clinical Informatics Educator

Oak Street Health, part of CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Title: </b>Sr. Medical Scribe</p><p></p><p><b>
Company: </b>Oak Street Health</p><p></p><p><b>
Role Description:</b></p><p></p><p>
The purpose of a Clinical Informatics Analyst (Sr. Clinical Informatics Specialist</p><p>
or Sr. Medical Scribe) at Oak Street Health is to serve as a coach for medical scribes in order to help provide an exceptional patient experience and maximize provider efficiency.</p><p></p><p>
The Clinical Informatics Analyst is a senior medical scribe who serves as a coach for medical scribes in our clinics. Scribes are partnered with a physician, nurse practitioner, or physician assistant to support charting, billing, coding, and EMR navigation in an effort to offer an extraordinary patient experience and maximize provider efficiency. The Clinical Informatics Analyst is expected to lead, coach, and support a region of scribes, in partnership with the Practice managers (PM), Population Health Directors (PHD), Regional Vice Presidents (RVP), and medical directors (SMD/CMD). The Clinical Informatics Analyst is expected to have deep knowledge of key aspects of the OSH business model, including (but not limited to): Risk score, Clinical documentation, and scribe performance as well as greenway and canopy utilization.</p><p></p><p><b>
Core Responsibilities:</b></p><p></p><p>
Leadership &amp; Coaching:</p><ul><li>
Partner with the regional leadership to support the hiring, onboarding, and ongoing training of scribes</li><li>
Support Oak Street Health initiatives by ensuring clinic scribes are properly trained and executing workflows that drive high-quality patient care and support our care model including but not limited to EMR documentation hygiene, thorough charting, quality metric compliance, and prompting providers to address patient care gaps</li><li>
Follow the CIS Evaluation Timeline for each regional CIS including routine shadowing of provider/CIS pairs, patient chart reviews, and assessment of gaps in CIS knowledge, as well as addressing any inconsistencies that arise from evaluations</li><li>
Report results of evaluations and reviews to central and regional leaders</li><li>
Partner with PHD/RDO/RVP/SMD and/or central support to highlight any trends in team training, execution, or other opportunities for improved workflows, efficiency, or experience</li><li>
Organize quarterly scribe events for his/her region to support team building</li><li>
Clinical Informatics Analysts are expected to acquire and demonstrate mastery of content to support their work including but not limited to: coding and billing, EMR navigation, Risk score, clinical guidelines, performance and training of scribes in their region, and morning huddle responsibilities</li><li>
Organize and deliver monthly training for the regional CIS team</li><li>
Attend various training, hosted by the central leadership team throughout the year</li><li>
Other duties as assigned</li></ul><p></p><p><b>
Ideal candidates will be (required):</b></p><ul><li>
Passionate about their work and motivated to be a part of a fast-growing organization</li><li>
In good standing as a CIS/scribe</li><li>
US Work Authorization</li></ul><p></p><p><b>
Ideal candidates will be (strongly preferred):</b></p><ul><li>
~8+ months of CIS/scribe experience</li><li>
Leadership experience and/or natural tendency to lead</li><li>
Experience with Project Management and engagement (Developing project scopes and objectives, involving all relevant stakeholders, developing a detailed project plan to track progress, reporting and escalating to management as needed, and creating and maintaining comprehensive project documentation).</li><li>
Comfortable with ambiguity and have a love for problem-solving</li><li>
Eager to advance the CIS program's efficiency and effectiveness</li><li>
Intermediate to Advanced Excel knowledge and experience</li><li>
Data Warehouse knowledge and experience</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$21.10 - $40.90<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
We anticipate the application window for this opening will close on: 04/30/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Senior Medical Scribe

The University of Kansas Health System

<div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Position Title
</b></h1></div></div></div></div></div></div></div><p></p>Ambulatory Operations and Informatics Analyst
<p></p>Broadmoor Campus
<p></p><h2 class="jobSectionHeader"><b>Position Summary / Career Interest:
</b></h2>The Ambulatory Informatics and Operations Analyst applies informatics knowledge and collaborates with operational leadership, end users of the electronic health record (EHR), Revenue Cycle, and IT to develop and drive adoption of standard workflows, assess usability and recommend optimizations. Supports departments by providing on site rounding, assessment, and execution of opportunities for efficiency, and implementation of user level system (EHR) personalization. Executes communication plans that are developed by project teams ensuring understanding and adoption across all departments.
<p></p><b>Responsibilities and Essential Job Functions
</b><ul><li>Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
</li><li>Spends a significant amount of time rounding in ambulatory clinic settings. Communicates electronic health record documentation requirements. Observes and identifies efficiencies to enhance the patient, provider, and allied health staff experience. Documents and reinforces standard workflows and recommends modifications. Utilizes lean methodologies (PDCA, SOP Documentation, etc.) to document standards and increase ambulatory efficiency. Determines proper upline to escalate barriers (department vs informatics leadership). Ensures follow-up with providers and staff for removal of barriers and implementation of improvements.
</li><li>Participates in the distributive build program. Supports user level personalization. Triages optimization requests obtaining necessary build requirements to assist with navigation. Ensures those requests that are triaged meet operational goals and direction.
</li><li>Establishes relationships with ambulatory department and division leadership, physicians, and allied health staff.
</li><li>Researches and advises leadership on best practices utilizing benchmarking resources including, but not limited to, Epic User Web, GPIN, MGMA and the Access Collaborative.
</li><li>Able to collaborate with departments across the health system including information technology, revenue cycle, operations, and organizational leadership to understand ambulatory processes. Utilizes that knowledge to review, analyze, and optimize the patient and user experience by applying basic informatics principles that meet operational goals.
</li><li>Collaborates with team members to understand KPIs post go live. Understands workflow. Executes communication plans developed by team members ensuring adoption and understanding across departments. Escalates barriers to adherence to team and department leaders to ensure transformation.
</li><li>Participates in introductory transformational governance groups ensuring ambulatory expertise is represented. Brings items forward for discussion/approval based on findings during clinic rounding.
</li><li>Provides guidance and support to team members.
</li><li>Certification or proficiency in assigned Epic application must be obtained within 6 months of employment or assignment.
</li><li>Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
</li><li>These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
</li></ul><br>
<b>Required Education and Experience
</b><ul><li>High School Graduate
</li><li>Bachelors Degree
</li><li>3 or more years of direct patient care experience; literature search/review experience.
</li></ul><br>
<b>Preferred Education and Experience
</b><ul><li>Less than 1 year Informatics/super user experience.
</li></ul><br>
<b>Required Licensure and Certification
</b><ul><li>EPIC Proficiency/Certification as designated by role requirements. within 180 Days
</li><li>Professional Clinical License or Certification in Kansas or Missouri.
</li></ul><br>
<b>Knowledge Requirements
</b><ul><li>Demonstrates knowledge of computers and desktop software.
</li><li>Ability to work autonomously, by demonstrating self-motivation and creativity.
</li><li>Good communication, writing, organizational and presentation skills.
</li><li>Ability to effectively interact with multidisciplinary teams including physicians, administrative staff, clinical personnel, and peers.
</li><li>Demonstrates persistence to solving problems. Must work with limited resources within designated time restraints.
</li><li>Able to receive verbal communications from users, vendors and other employees in English.
</li><li>Able to verbally communicate with users, vendors and other employees in English.
</li><li>Able to read technical documentation manuals.
</li><li>Able to use the phone.
</li><li>Able to use a computer.
</li><li>Able to receive directions and follow through to completion.
</li><li>Basic knowledge of Microsoft products.
</li><li>Able to solve common design and development problems.
</li><li>Able to apply critical thinking and interpersonal skills.
</li><li>Has reliable transportation available in order to attend meetings and support users in multiple locations. Up to 10% overnight travel can be needed.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Time Type:
</b></h2>Full time
<p></p><h2 class="jobSectionHeader"><b>Job Requisition ID:
</b></h2>R-52617
<p></p><h3 class="jobSectionHeader"><b>Important information for you to know as you apply:
</b></h3><ul><li><p>The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. <i>See also </i>Diversity, Equity &amp; Inclusion <i>.
</i></p></li><li><p>The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu .
</p></li><li><p>Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Need help finding the right job?
</b></h2><p></p><p>We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.</p></div>

Ambulatory Operations and Informatics Analyst

Valley Medical Center

<div></div><div><div><div><ul><li><h6 class="jobSectionHeader"><b>Job Title:</b></h6>
 Clinical Informatics Specialist
</li><li><h6 class="jobSectionHeader"><b>Req:</b></h6>
 2026-0311
</li><li><h6 class="jobSectionHeader"><b>Location:</b></h6>
 VMC Main Campus
</li><li><h6 class="jobSectionHeader"><b>Department:</b></h6>
 Clinical Informatics
</li><li><h6 class="jobSectionHeader"><b>Shift:</b></h6>
 Days
</li><li><h6 class="jobSectionHeader"><b>Type:</b></h6>
 Full Time
</li><li><h6 class="jobSectionHeader"><b>FTE:</b></h6>
 1
</li><li><h6 class="jobSectionHeader"><b>Hours:</b></h6>
 Monday-Friday, 7:30 am to 4:00 pm or as needed to support departmental needs.
</li><li><h6 class="jobSectionHeader"><b>City State:</b></h6>
 Renton, WA
</li><li><h6 class="jobSectionHeader"><b>Salary Range:</b></h6>
 Min $94,894 - Max $142,341/annual DOE</li></ul></div></div><br>
<br>
<br>
<br>
<p></p><p><b>Job Description:</b></p>
<p>VALLEY MEDICAL CENTER</p>
<p><b>
JOB DESCRIPTION</b></p>
<p>
</p><p>The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.</p>
<p><b>
TITLE: </b>Clinical Informatics Specialist</p>
<p>
</p><p><b>JOB OVERVIEW: </b>The Clinical Informatics Specialist (CIS) provides direct end-user support to clinicians in their use of clinical information systems. The scope of support includes all members of the interdisciplinary care team with a primary focus on clinicians. The CIS role is essential to the success of clinicians' use of the electronic health record (EHR), facilitating optimal use to improve patient care delivery.</p>
<p>
Clinical support activity includes customizing/creating content within the EHR, working as a liaison with operational leaders, and delivering training, enhancement education, coaching, customer service and problem solving.</p>
<p>
The CIS role is pivotal in working with clinical, operational, and IT leaders to analyze, plan, implement and optimize clinical information systems that ultimately improve the quality of care while supporting administrative needs and providing an improved patient experience.</p>
<p>
</p><p><b>DEPARTMENT: </b>Clinical Informatics</p>
<p>
</p><p><b>WORK HOURS: </b>Typically, Monday-Friday, 7:30 am to 4:00 pm or as needed to support department needs.</p>
<p>
</p><p><b>REPORTS TO: </b>Supervisor or Manager, Clinical Informatics</p>
<p><b>
PREREQUISITES:</b></p>
<div>
<ul><li><p>Bachelor's degree in clinical area of practice OR Computer Science, Information Technology, Informatics, or another closely related field, required.</p>
</li></ul>
<ul><li><p>Minimum 3 years' experience of clinical or informatics experience in a healthcare setting using electronic health record systems, required.</p>
</li></ul>
<ul><li><p>Experience, certifications and/or proficiencies with Epic preferred.</p>
</li></ul>
<ul><li><p>Current license or licensure eligibility to practice as a clinician preferred.</p>
</li></ul>
<ul><li><p>Experience in facilitating workflow evaluation and process improvement preferred.</p>
</li></ul>
</div><p></p><p><b>GENERAL QUALIFICATIONS:</b></p>
<div>
<ul><li><p>Demonstrate skills with ability to collaborate with various teams, utilize clinical judgment, clinical inquiry, innovation and systems thinking.</p>
</li></ul>
<ul><li><p>Able to communicate and work effectively with the physical and emotional development of all ages served.</p>
</li></ul>
<ul><li><p>Able to organize and prioritize duties effectively, while handling multiple demands in a rapidly changing environment.</p>
</li></ul>
<ul><li><p>Able to effectively collaborate with various stakeholders, at all levels, within a multidisciplinary team environment.</p>
</li></ul>
<ul><li><p>Able to access information and communicate in an electronic environment including but not limited to the use of order entry, e-mail, and computerized clinical documentation skills.</p>
</li></ul>
<ul><li><p>Able to communicate effectively in oral and written form in the English language.</p>
</li></ul>
<ul><li><p>Be self-directed in advancing knowledge through continuing education.</p>
</li></ul>
</div><p></p><p>UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS :</p>
<p>
See Generic Job Description for Administrative Partner</p>
<p>
</p><p><b>PERFORMANCE RESPONSIBILITIES:</b></p>
<div>
<ul><li><p><b>Generic Job Functions:</b> <i>See Generic Job Description for Administrative Partner.</i></p>
</li></ul>
<ul><li><p><b>Essential Responsibilities and Competencies:</b></p>
</li></ul>
</div><div><ul><li><p>Teaching / Coaching:</p>
<div>
<ul><li><p>Provide direct end-user support to clinicians in their use of Epic and other clinical information systems.</p>
</li></ul>
<ul><li><p>Assist clinicians in gaining &amp; maintaining competency in the use of clinical information systems.</p>
</li></ul>
<ul><li><p>Develop and present education to clinicians via seminars, individual sessions and training materials regarding documentation, regulations, opportunities and chart audit findings.</p>
</li></ul>
<ul><li><p>Ensure that education content delivered is consistent with Valley Medical Center policies regarding clinical information system usage.</p>
</li></ul>
<ul><li><p>Assist in coordinating communication regarding future clinical information system changes, upgrades and downtimes to clinical users.</p>
</li></ul>
<ul><li><p>Provide input into development of user training.</p>
</li></ul>
<ul><li><p>Assist with the development of training materials and periodically delivers training.</p>
</li></ul>
</div></li></ul></div><p></p><div><div><div><div><div><ul><li><p>Problem Solving:</p>
<div>
<ul><li><p>Triage issues appropriately.</p>
</li></ul>
<ul><li><p>Demonstrate willingness to assist clinicians and follow up on previous interactions to ensure the issue has been resolved.</p>
</li></ul>
<ul><li><p>Recommend procedures and innovative solutions to enhance efficient &amp; productive use of clinical information systems.</p>
</li></ul>
<ul><li><p>Identify problems with equipment and/or software and effectively communicates the issue to the appropriate IT staff.</p>
</li></ul>
<ul><li><p>Identify barriers to completion of documentation goals with appropriate interventions.</p>
</li></ul>
</div></li></ul></div></div></div></div></div><p></p><div><div><div><div><div><ul><li><p>Customer Service:</p>
<div>
<ul><li><p>Demonstrate focused and active listening to clinicians' concerns.</p>
</li></ul>
<ul><li><p>Utilize expert communication skills, change theory, problem solving strategies and knowledge of resources to create a learning and supportive environment.</p>
</li></ul>
<ul><li><p>Capture clinician's suggested clinical system improvements and communicates suggestions to appropriate resources.</p>
</li></ul>
<ul><li><p>Act as an agent of change, assisting clinicians with the dynamic nature of clinical information systems.</p>
</li></ul>
<ul><li><p>Assist staff to incorporate clinical information systems into their daily clinical practice in a meaningful way.</p>
</li></ul>
<ul><li><p>Demonstrate &quot;Patients Are First&quot; service skills (example: AIDET).</p>
</li></ul>
</div></li></ul></div></div></div></div></div><p></p><div><div><div><div><div><ul><li><p>Teamwork:</p>
<div>
<ul><li><p>Establish and maintain effective relationships with healthcare team members.</p>
</li></ul>
<ul><li><p>Support the established vision of the future for the goals and objectives in the use of clinical information systems.</p>
</li></ul>
<ul><li><p>Advocate for excellence in use of clinical information systems with a focus on provider documentation.</p>
</li></ul>
<ul><li><p>Maintain and promotes a positive attitude towards change.</p>
</li></ul>
</div></li></ul></div></div></div></div></div><p></p><div><div><div><div><div><ul><li><p>Clinical Support:</p>
<div>
<ul><li><p>Evaluate provider documentation in relationship to coding &amp; reporting standards.</p>
</li></ul>
<ul><li><p>Assist in the evaluation, preparation of and planning for the implementation of clinical information systems and system enhancements and upgrades.</p>
</li></ul>
<ul><li><p>Assist with development and implementation of change management strategies, particularly as applied towards clinicians.</p>
</li></ul>
<ul><li><p>Participate in rounding on patient care units and clinics, approaching and engaging clinicians appropriately.</p>
</li></ul>
<ul><li><p>Conduct periodic chart audits to ensure consistency of documentation of patient care in the EHR.</p>
</li></ul>
<ul><li><p>Participate in development and revision of hospital policies, procedures/standards related to clinical information systems.</p>
</li></ul>
<ul><li><p>Collaborate with IT staff and Operations to coordinate resources, resolve issues and develop improved processes for patient care.</p>
</li></ul>
</div></li></ul></div></div></div></div></div><p></p><div><div><div><div><div><ul><li><p>Clinical Information Systems / Clinical Informatics:</p>
<div>
<ul><li><p>Maintain proficiencies / certifications in agreed upon Epic applications.</p>
</li></ul>
<ul><li><p>Attend educational programs as applicable to this position to maintain standard expertise.</p>
</li></ul>
<ul><li><p>Participate in design, build, and testing of clinical information systems enhancements.</p>
</li></ul>
<ul><li><p>Assist with, lead, and/or co-lead programs and projects as assigned.</p>
</li></ul>
<ul><li><p>Assist with design and monitoring of clinical decision support tools.</p>
</li></ul>
</div></li></ul></div></div></div></div></div><p></p><div><div><div><div><div><ul><li><p>Miscellaneous:</p>
</li></ul>
</div><div><ul><li><p>Perform other duties / assignments as directed.</p>
</li></ul>
</div></div></div></div></div><p></p><p>Revised: 5/25</p>
<p>
Grade: NC11</p>
<p>
FLSA: Exempt</p>
<p>
CC: 8706</p><br>
<p><b>
Job Qualifications:</b></p>
<p><b>PREREQUISITES:</b></p>
<div>
<ul><li><p>Bachelor's degree in clinical area of practice OR Computer Science, Information Technology, Informatics, or another closely related field, required.</p>
</li></ul>
<ul><li><p>Minimum 3 years' experience of clinical or informatics experience in a healthcare setting using electronic health record systems, required.</p>
</li></ul>
<ul><li><p>Experience, certifications and/or proficiencies with Epic preferred.</p>
</li></ul>
<ul><li><p>Current license or licensure eligibility to practice as a clinician preferred.</p>
</li></ul>
<ul><li><p>Experience in facilitating workflow evaluation and process improvement preferred.</p>
</li></ul>
</div><p></p><p><b>GENERAL QUALIFICATIONS:</b></p>
<div>
<ul><li><p>Demonstrate skills with ability to collaborate with various teams, utilize clinical judgment, clinical inquiry, innovation and systems thinking.</p>
</li></ul>
<ul><li><p>Able to communicate and work effectively with the physical and emotional development of all ages served.</p>
</li></ul>
<ul><li><p>Able to organize and prioritize duties effectively, while handling multiple demands in a rapidly changing environment.</p>
</li></ul>
<ul><li><p>Able to effectively collaborate with various stakeholders, at all levels, within a multidisciplinary team environment.</p>
</li></ul>
<ul><li><p>Able to access information and communicate in an electronic environment including but not limited to the use of order entry, e-mail, and computerized clinical documentation skills.</p>
</li></ul>
<ul><li><p>Able to communicate effectively in oral and written form in the English language.</p>
</li></ul>
<ul><li><p>Be self-directed in advancing knowledge through continuing education.</p></li></ul></div></div><p></p>

Clinical Informatics Specialist

United Health Services

<div><h1 class="jobSectionHeader"><b>Position Overview</b></h1>
The Clinical Informatics Specialist is a healthcare clinician, with expert level clinical knowledge in the relevant area, or physician, with informatics experience. They are knowledgeable with the clinical processes and practice, relevant regulatory requirements and recommendations, and principles of quality/safety improvement.<br>
This position will use their knowledge of clinical sciences, computer science, and information science towards improving the health of the UHS patient population and surrounding communities.<br>
This informaticist uses their clinical and informatics skills for assessment, planning, training, implementation, evaluation and optimization of clinical informatics projects. They actively engage in group meetings/activities, is able to independently lead group discussions and works as a change agent within focused workgroups. This informaticist is able to identify gaps between best practice operational needs and current EHR build, collaborating with the EHR team as the clinical expert to develop, plan, and test build changes. They participate as a liaison between clinical operations and Information Services to ensure multi- and inter-disciplinary project coordination.<br>
This position reports up through the Director of Informatics to the Vice President for Informatics.<br>
This position maintains a close working relationship with nursing organizational structure providing a nursing perspective and articulating nursing and provider needs related to technology integration within patient care delivery.<br>
They participate in communications, project planning, testing, and implementation of clinical system upgrades, clinical device integration, and other UHS enterprise clinical and information services initiatives.<p></p><p><b>
Primary Department, Division, or Unit:</b></p><p></p><p><b>
Primary Work Shift:</b></p>
Day<p></p><p><b>
Regular Scheduled Weekly Hours:</b></p>
40<p></p><p><b>
Compensation Range:</b></p>
$37.00 - $55.50 per hour, depending on experience<p></p><p>
-</p><p></p><p><b>
Education/Experience</b></p><p>
Minimum Required:</p><ul><li>
Bachelor&rsquo;s degree in nursing or relevant clinical field.</li><li>
Five years of clinical experience in the inpatient or ambulatory care setting.</li></ul><p></p><p>
Preferred:</p><ul><li>
Master&rsquo;s degree in clinical informatics.</li><li>
Four or more years in clinical informatics related experience</li><li>
Epic experience &amp; certifications</li></ul><p><b><br>
License/Certification</b></p><p>
Minimum Required:</p><ul><li>
One Epic certification within one year of hire.</li></ul><p></p><p>
Preferred:</p><ul><li>
National certification in clinical informatics.</li></ul><p></p><p>
-</p><p></p><h1 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working at UHS</b></h1><p></p><p>
At United Health Services (UHS), we believe every connection&mdash;to patients, to purpose, to each other&mdash;makes a difference. That&rsquo;s why we&rsquo;re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we&rsquo;re here to help you thrive in work and life.</p><p></p><p><b>
A Culture of Connection</b> &ndash; We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.</p><p></p><p><b>
Comprehensive Benefits for Life &amp; Family</b> &ndash; We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.</p><p></p><p>
<b>Well-Being &amp; Financial Security</b> &ndash; From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we&rsquo;re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.</p><p></p><p>
<b>Growth That Moves with You</b> &ndash; With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.</p><p></p><p>
<b>A Place to Call Home</b> &ndash; Located in New York&rsquo;s Southern Tier, UHS offers more than a career&mdash;we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.</p><p></p><p>
-</p><p></p><h1 class="jobSectionHeader"><b>
About United Health Services</b></h1><p></p><p>
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York&rsquo;s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region&rsquo;s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.</p><p></p><p>
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission&mdash;we&rsquo;d love for you to consider joining us!</p><p></p><p><br>
United Health Services is an Equal Opportunity Employer.</p><p></p><div><div><div><p>
-</p><p></p><p><i>
United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.</i></p></div></div></div></div><p></p>

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