clinical lead

Muir Home Health

<div>At Muir Home Health, we believe that home healthcare is more than just a service &ndash; it&rsquo;s a commitment to enhancing the quality of life of every individual we serve. Nestled in the heart of the vibrant East Bay area of California, we are on a mission to revolutionize the way home health is perceived and delivered.
Muir Home Health is growing and looking for an experienced and compassionate Registered Nurse (RN) Clinical Lead to join our team! As an RN Clinical Lead with Muir Home Health, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.
BENEFITS<ul><li>
Competitive compensation</li><li>
Health, dental, vision, life, and disability insurance</li><li>
401(k) plan with generous company match</li><li>
Critical illness benefit</li><li>
Paid time off</li><li>
Employee assistance program</li></ul>
Pay Range: $155,000 - $170,000/annually
Job Type: Full Time
JOB SUMMARY
The Clinical Team Lead is responsible for ensuring that patient care is coordinated and managed appropriately. The Clinical Team Lead is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel.
DUTIES &amp; RESPONSIBILITIES
As needed, develops and initiates the plan of care and assumes responsibility for the ongoing interdisciplinary assessment and development of the individualized plan of care in partnership with the patient, representative (if any), and caregiver(s). Also Initiates proper preventative and rehabilitative nursing procedures and provides services that are ordered by the physician as indicated in the plan of care.<ul><li>
Ensures a Clinical Lead or Supervisor is available during all operating hours.</li><li>
Responsible for assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care.</li><li>
Receives case referrals and accepts those who the agency is capable of providing services for.</li><li>
Reviews available patient information related to case, including home visits, to determine home health care needs. Assigns appropriate home care personnel to case as needed.</li><li>
Conferences with Attending Physician regarding any questions about an individual's eligibility for services.</li><li>
Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.</li><li>
Reviews patient's medical diagnosis, procedures, medications, and clinical course.</li><li>
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.</li><li>
Attends and runs, and documents case conference meetings with organization personnel to facilitate coordination of care.</li><li>
Participates in quarterly record reviews and communicates findings and recommendations to Director of Nursing and appropriate organization personnel.</li><li>
Assists in the screening and interviewing process of new organization personnel and</li><li>
1Makes recommendations for employment of individuals. Assists in the orientation of new organization personnel.</li><li>
Assists Director of Nursing in the planning, implementation and evaluation of in-service and continuing education programs.</li><li>
Complies with accepted professional standards and principles.</li><li>
Participates in public relation and community activities that promote the Organization's role as an effective member of the health care delivery system.</li><li>
Complies with accepted professional standards and principles.</li><li>
Participates in public relation and community activities that promote the Organization's role as an effective member of the health care delivery system.</li><li>
Participates actively in quality assessment performance improvement program.</li><li>
Performs other duties and activities as delegated by the Director of Nursing and/or Branch Manager.</li></ul>
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills &amp; Abilities)<ul><li>
Must be a registered nurse, licensed physician, physical therapist, speech-language pathologist, occupational therapist, or social worker with current licensure to practice in the State.</li><li>
Previous experience in home care setting required and with two years management or supervisory experience preferred. Proven ability to work within an interdisciplinary setting.</li><li>
Complies with accepted professional standards and practice.</li><li>
Have excellent observation, good nursing judgment and communication skills.</li><li>
Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.</li><li>
Complies and maintains current CPR certification.</li><li>
Demonstrates excellent observation, verbal and written communication skills.</li></ul><div><div><div><div><div><div><div><div><div><div><div><div><div><div>
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

RN Clinical Lead - Home Health

FIRST STOP MEDICAL SOLUTIONS

About usWe are professional, innovative, supportive and our goal is to assist in the development of healthcare professionals through experience &amp; training.Our work environment includes:<ul><li>Modern office setting</li><li>Medical Staff</li><li>Growth opportunities</li></ul>The Administrative &amp; Clinical Lead position at our company is a fast-paced and challenging environment requiring professionals who possess an aptitude for problem-solving, detail-oriented work and good communication skills. This position requires working with a team of professionals to carry-out, develop and troubleshoot laboratory processes.We are looking for a Candidate who has a history of successful, identifying and executing alternative solutions to problems, working well in a team environment, and managing multiple projects. This position will entail Drug Screening, Phlebotomy, Administrative Management, Spreadsheets Management, Email Correspondence, Supporting other staff (cross-training) and various other detailed oriented task. This person must have a high work ethic, self-motivated, on-time task delivery and the ability to take direction in a respectful environment.Overall, we&rsquo;re looking for a highly detailed oriented self starter who is willing to be part of a Team.Sample of Responsibilities:<ul><li>Conduct various types of Testing in a Clinical setting.</li><li>Printing &amp; Managing Reports</li><li>Perform day-to-day duties based on office needs</li><li>Accurately input appointment data</li><li>Verify Insurance &amp; Patient Data</li></ul>Job Type: Part-timePay: $15.00 - $20.00 per hourExpected hours: 25 &ndash; 35 per weekBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Drug Screenings: 1 year (Preferred)</li><li>Medical office/ Data Entry: 1 year (Required)</li><li>Administrative : 2 years (Required)</li><li>Team Leadership: 2 years (Preferred)</li><li>Professional Communication skills: 3 years (Preferred)</li><li>Medical/ Clinical Office: 1 year (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>License/Certification:<ul><li>Certified Phlebotomy Technician (Required)</li></ul>Location:<ul><li>Greensboro, NC 27407 (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Admin and Clinical Team Lead

oura

<div><div>Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work &mdash; both in and out of the office.</div><div>
As the Clinical Evaluation Lead you will bring your clinical and evaluation expertise into a fast‑moving, technology‑driven environment. While a member of the Clinical Affairs team, you will work day‑to‑day with product, engineering, data science, and AI teams to define, test, and maintain the quality bar for Oura&rsquo;s AI‑powered health experiences. You&rsquo;re the clinician‑scientist who translates our clinical stance and risk thresholds into clear evaluation suites, go/no‑go criteria, and monitoring patterns that keep our guidance safe, trustworthy, and easy to explain.

What you will do:
<ul>
<li>Build trust in Oura&rsquo;s AI‑powered health experiences 
Help define what &ldquo;good enough to ship&rdquo; means for AI behavior across higher‑risk journeys, with a focus on member safety, appropriate use of data, and clear boundaries between wellness and clinical advice.</li>
<li>Design and run clinical evaluation suites 
Translate high‑level evaluation strategy and risk tiers into concrete evaluation plans: scenario libraries, scoring rubrics, and pass/fail criteria that systematically test safety, data use, and communication quality for each release.</li>
<li>Turn evaluation results into clear product decisions 
Summarize evaluation outcomes into concise, decision‑ready views for product managers and clinical leadership &mdash; including go/no‑go recommendations, key risks, and trends over time (for example where quality is improving or regressing).</li>
<li>Make evaluation repeatable and scalable 
Develop templates, checklists, and playbooks so new AI journeys can plug into existing evaluation patterns, rather than starting from scratch. Work with technical partners to connect these suites to internal evaluation tools and release workflows.</li>
<li>Collaborate cross‑functionally on risk and guardrails 
Partner with product, engineering, data science, clinical, regulatory, and outcomes teams to align on evaluation requirements, launch criteria, and monitoring plans. Proactively anticipate risks, communicate clearly about trade‑offs, and maintain a collaborative mindset.</li>
<li>Support clinical governance and external storytelling 
Contribute evaluation inputs to clinical governance forums and help Oura articulate a credible, high‑level narrative on how we evaluate and oversee AI behavior for members, clinicians, and partners.</li>
</ul>
We would love to consider you for this role if you have:
<ul>
<li>Advanced training and experience in a health‑related field, such as:</li>
<ul><li>RN/NP/PA, PharmD, or MD/DO (or equivalent)</li>
<li>MS/MPH in a discipline like epidemiology, health informatics, biostatistics, or related area with demonstrable experience in digital health or clinical product development.</li>
</ul><li>5+ years of experience in healthcare or digital health roles that involved clinical evaluation, quality/safety programs, or algorithm/AI‑enabled products.</li>
<li>Hands-on experience designing or running evaluation or validation workflows for algorithms, AI/ML models, or clinical decision support tools (you have been accountable for safety and correctness, even if you were not the statistician).</li>
<li>Strong clinical literacy and comfort reasoning about symptoms, risk factors, guidelines, and escalation thresholds across common cardiometabolic and general medical scenarios.</li>
<li>Proven ability to work effectively with Product, Engineering, Data Science, and Regulatory/Clinical Affairs, and to influence without direct authority.</li>
<li>Excellent written and verbal communication skills, including the ability to turn complex evaluation concepts into clear frameworks and one‑page summaries for diverse audiences, including leadership.</li>
</ul>
Preferred qualifications:
<ul>
<li>Experience evaluating or building AI‑powered health applications (for example health coaches, symptom tools, or AI‑generated health content) or other high‑risk digital health systems.</li>
<li>Familiarity with evaluation and observability tooling (whether commercial platforms or internal frameworks) for monitoring AI behavior over time.</li>
<li>Background in health systems, digital therapeutics, or regulated health products, especially around evidence generation and safety/quality oversight.</li>
<li>Comfort collaborating on data pipelines and evaluation scripts (for example basic familiarity with SQL/Python or equivalent experience working closely with data and engineering teams).</li>
</ul>
Why you&rsquo;ll love working here:
<ul>
<li>Step in as a direct contributor to Oura&rsquo;s vision, working deeply with cross‑functional colleagues as we expand from wellness into more advanced health and AI‑enabled experiences.</li>
<li>Make a direct impact on millions of members by helping ensure Oura&rsquo;s AI‑powered guidance is safe, clinically grounded, and emotionally intelligent.</li>
<li>Work in a small, high‑impact team setting where your clinical and evaluation expertise directly shapes product direction and infrastructure.</li>
<li>Collaborate across product, engineering, AI/data science, design, regulatory, and clinical operations &mdash; and have your voice heard.</li>
<li>Competitive compensation, benefits, and an opportunity to be part of a company that puts wellness, science, and innovation at the center of what we build.</li>
</ul>
Benefits

At Oura, we care about you and your well‑being. Everyone here has an Oura Ring of their own and we are continually looking for ways to support employee health.

What we offer includes:
<ul>
<li>Competitive salary and equity packages</li>
<li>Health, dental, and vision insurance, plus mental health resources</li>
<li>An Oura Ring of your own, plus employee discounts for friends and family</li>
<li>Generous paid time off, company holidays, and flexible wellness time</li>
<li>Paid sick leave and parental leave</li>
</ul>
Oura takes a market‑based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost‑of‑labor index for that geographic area. While most offers will be closer to the starting range, successful candidates&rsquo; pay will be determined based on job‑related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
<ul>
<li>Region 1 $198,050 - $233,000</li>
<li>Region 2 $180,200 - $212,000</li>
<li>Region 3 $169,150 - $199,000</li>
</ul>
A recruiter can help you understand how this applies to your location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), Rhode Island (RI), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)</div><div><div>

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers! 
We&rsquo;ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:
<ul>
<li>Our jobs are listed only on the ŌURA Careers page and trusted job boards.</li>
<li>We will never ask for personal information like ID or payment for equipment upfront.</li>
<li>Official offers are sent through Docusign after a verbal offer, not via text or email.</li>
</ul>
Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.</div></div></div>

Clinical Evaluation Lead

Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
 
The Position
 
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.
 
The Clinical Development Lead, Oncology/Pathology is responsible for planning and implementation of Clinical Development activities for novel medical value diagnostic solutions in the areas of oncology and tissue-based pathology at Roche Diagnostic Solutions (RDS), with a primary focus on Companion diagnostic/Personalized Healthcare solutions.
 
The Opportunity: 
<ul>
<li>Designs scientifically sound clinical studies and study programs in cross-functional teams</li>
<li>Makes substantial contributions to the Clinical Development strategy for the relevant therapeutic/disease area(s)</li>
<li>Leads clinical study design and execution, including critical review of study results, protocol and report generation to support new product development</li>
<li>Works with colleagues from Clinical Operations, Regulatory Affairs, Biometrics, Development, Quality, Business, and other functions to ensure appropriate implementation of clinical development strategies</li>
<li>Leads medical/scientific input and preparation of regulatory submissions as well as responses to reviewers from regulatory agencies</li>
<li>May participate in external interactions with health authorities (HAs)</li>
<li>Maintains clinical, regulatory, and scientific expertise as it relates to IVD product development and regulatory documentation</li>
<li>Builds and maintains close relationships with external thought leaders, supports preparation of advisory boards within the assigned indication area</li>
<li>Builds and maintains strong, collaborative relationships with cross-functional leaders, key internal and external stakeholders and other alliance partners, in meeting business goals and ensuring operational excellence</li>
<li>Drives competitive differentiation, innovation and early pipeline activities and develops intellectual property strategy</li>
<li>Develops and manages external development partnerships (industry and academia)</li>
<li>Leads comprehensive literature reviews, supervises collation of relevant clinical and scientific information from different sources, and creates new scientific content (without guidance/direction)</li>
<li>Solves or leads others to solve complex outcomes; uses sophisticated analytical thought to</li>
<li>exercise judgment and identify innovative solutions</li>
<li>Acts as a coach for colleagues with less experience and helps them develop skills/expertise</li>
<li>Permanently optimizes processes to increase quality and efficiency standards</li>
<li>Drive patient and customer-centricity (mindset, behaviors and actions) by always putting the needs of patients and the customers first</li>
<li>Partner across diverse regions, cultures, and time zones to create an environment of belonging, inclusion and diversity</li>
<li>Working across Medical Affairs and Clinical Operations communities to identify mutual value and opportunities for collaboration</li>
<li>Demonstrate flexibility and adaptability to perform in a fast-paced, matrixed environment where fluid, cross-team collaboration is crucial</li>
<li>Model Roche’s values of integrity, courage, and passion (culture, mindset and behaviors)</li>
</ul>
Who You Are
 
<ul>
<li>You have a medical degree or advanced degree (PhD, PharmD or equivalent) in Life Sciences, Oncology, Immunology, Molecular Biology and or Anatomic Pathology</li>
<li>You have 7+ years academic, diagnostics or pharma industry experience,</li>
<li>You have familiarity with global regulatory bodies (FDA, EMA, PMDA)</li>
<li>You have good knowledge in applicable standards and regulations (ICH-GCP, IVDD/IVDR, MDR, FDA, NMPA regulations etc.) and understanding of the healthcare industry or equivalent academic experience</li>
<li>You have in-depth knowledge of the multidisciplinary functions involved in a company’s drug development process, e.g., clinical operations, biostatistics, regulatory, commercial, etc. and can proactively integrate multiple perspectives into the clinical development process and strategy for best end-results</li>
<li>You have the ability to work with pharmaceutical partners to align the development of a diagnostic test with the development of a specific cancer drug</li>
<li>You have the ability to travel required up to 10% (can vary per project phase and position)</li>
<li>You have the ability to work independently</li>
</ul>
The primary location for this position is Tucson, Arizona, USA (preferred). We will consider US remote candidates.
 
Relocation benefits aren't offered for this position
 
The expected salary range for this position is based on the primary location Tucson, AZ is 120,500-223,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance.
 
This position also qualifies for the benefits detailed at the link provided below.
 Benefits
 
Who we are
 
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
 
Let’s build a healthier future, together.
 
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
 
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this formAccommodations for Applicants.

Clinical Development Lead, Oncology/Pathology

GameDay Men's Health- Solon

We&rsquo;re expanding our clinical team.At Gameday Men&rsquo;s Health Solon, we&rsquo;re growing&mdash;and looking to add a hormone-experienced provider who can help lead patient care and support continued demand.Opportunities may expand across multiple clinic locations in Northeast Ohio for providers interested in increased hours or leadership involvement.This is not a high-volume, insurance-driven clinic. This is a patient-first, performance-focused environment where providers actually have time to do medicine the right way.Gameday Men's Health is the Man Cave for Men's Health. Founded in Southern California, we are the fastest growing network of men's clinics with both corporate and franchise locations open nationally.Gameday is an innovative men's health center specializing in testosterone replacement therapy, erectile dysfunction, weight management, MSK treatments, and PRP. (www.gamedaymenshealth.com). Over 40% of men have Low T by age 40, and over 60% will experience ED at some point in their life.Gameday was created for one simple reason: To give men a world-class experience to feel their best. Set in a man-cave environment - plush with flat screen TV's, leather chairs, hardwood floors, and sports memorabilia - Gameday is revolutionizing the way men receive effective treatment. We have an in-house lab and do all patient testing on-site. Men want fast appointments and efficient care, and we deliver on both. (Our on-site lab gets testosterone levels back in 15 minutes!)Gameday Solon is excited to welcome a Nurse Practitioner or Physician Assistant to our growing team.Duties: <ul><li>Evaluating patients for low testosterone and, under the supervision of a physician, prescribing testosterone therapy to optimize hormone levels.</li><li>Evaluating patients for erectile dysfunction and recommending treatment plans like Gainswave, P-Shot or prescribing medications like Trimix</li><li>Conducting consultations for new patients and interpreting lab results</li><li>Provide patient education</li><li>Administering intramuscular injections and PRP injections</li><li>Working together with a Medical Assistant(s) and a Receptionist</li><li>Maintaining clinic census goals</li><li>Complying with federal, state, and local legal and professional requirements</li><li>Providing continuity of care by developing and implementing patient management plans.</li></ul>Qualifications: <ul><li>Five+ years of NP or PA experience</li><li>Experience in a related field, such as urology, endocrinology, or general practice is preferred.</li><li>Direct experienced in Male and/or Female Hormone Therapy (required)</li><li>No current or pending malpractice lawsuits, active state license in good standing, active DEA Certificate, active Controlled Substance Registration.</li></ul>Gameday is a company focused on nurturing the growth of personal, professional and financial goals of our team. This position has the potential to become a management position in the future. Monthly and yearly Bonuses/Commissions opportunities. DEA Registration, State license, and medical malpractice insurance paid 100% by company. Join our team and truly make a difference in men's lives!Growth OpportunityThis role offers the ability to step into increased clinical leadership responsibilities over time for the right individual.Job Types: Full-time, Part-timePay: $50.00 - $65.00 per hourApplication Question(s):<ul><li>Are you a licensed NP or PA in the state you are applying for?</li><li>How many years of NP or PA experience do you have?</li></ul>Experience:<ul><li>Hormone therapy: 5 years (Required)</li></ul>Ability to Commute:<ul><li>Solon, OH (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Clinical Lead – Men’s Health (NP/PA, Part-Time)

Smilow Cancer Hospital

<div>
 
 Overview
 
 
 
 To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
 
 
 As a member of the Center for Population Health, the HCC Documentation Lead (RN), while incorporating the role of the HCC Documentation Specialist, is expected to demonstrate a higher level of comprehension and expertise in HCC Documentation integrity and is responsible for overall coordination of HCC Documentation specialists, provide procedural guidance, and assumes responsibility for achieving desired results in conjunction with leadership and program manager support. The HCC Documentation Lead will serve as a partner and subject matter expert on HCC coding and documentation for clinicians who are a part of our Clinically Integrated Network (CIN), Yale New Haven Health Clinical Affiliates. The position is responsible for leading the efforts related to clinician education regarding documentation opportunities through appropriate channels on an ongoing basis. Working with leadership and staff, the HCC Documentation Lead will contribute to content development and ongoing documentation; participates and organizes projects related to performance improvement.
 
 
 EEO/AA/Disability/Veteran
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 1. Pre Visit Support
 </li>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 1.1 Provide support to clinicians through patient record reviews in advance of patient visits, focused on recapture of HCCs and other potential chronic diagnoses, evaluating new HCC diagnosis capture opportunities based on appropriate clinical indicators and validation of data-driven suspect diagnoses.
 </li>
 <li>
 1.2 Provides second-level reviews and assists with audits of documentation for quality and accuracy assurance, as needed. Serves as a resource for team to ensure efficient query response .
 </li>
 <li>
 1.3 Organizes special projects. Acts as a resource to direct the project team. Involved in initiatives such as clinician engagement (i.e. response rate) and administration engagement (i.e. KPI and metric development)
 </li>
 <li>
 1.4 Functions as a subject matter expert and actively participates in department meetings as a problem solver. Expert in workqueue and workflow management.
 </li>
 <li>
 1.5 Ensures efficiency and productivity of the processes and workflows of team , participating in orientation of new hires, reporting issues to leadership, and getting involved in committees / projects.
 </li>
 <li>
 1.6 Identifies opportunities for performance improvement through evaluation of trends and proposes potential solutions.
 </li>
 <li>
 1.7 Partners with coding and billing teams to ensure completeness of supporting documentation, as appropriate.
 </li>
 <li>
 2. Clinician Education
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 2.1 Interact with clinicians regarding questions about pre-visit documentation needs or suspect diagnoses
 </li>
 <li>
 2.2 Educate clinicians and internal staff on HCC documentation and guidelines using a multi -model approach, including 1:1, group and pre-recorded sessions in coordination with other members of the Center for Population Health
 </li>
 <li>
 2.3 Works with other members of the Center for Population Health to develop educational content.
 </li>
 <li>
 2.4 Provide ongoing team learning opportunities through sharing of professional knowledge.
 </li>
 <li>
 3. Staff oversight
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 3.1 Provide day to day guidance and support to HCC Documentation Specialists, clarifying priorities and role expectations.
 </li>
 <li>
 3.2 Identify and assist in the development of skill sets through regular feedback channels for individual team members.
 </li>
 <li>
 3.3 Participate in annual performance reviews
 </li>
 <li>
 4. Performs other duties as assigned or directed.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 4.1 Performs other duties as assigned that support the program to meet program and organizational goals.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 EDUCATION
 
 
 Registered Nurse with active RN required, BSN preferred. CCS-P, CPC, CRC, or other coding credential required.
 
 
 
 Experience
 
 
 
 Experienced HCC Documentation Specialist with minimum of three (3) years experience in role. At least three (3) years of recent acute care nursing experience required; ICU experience preferred. Previous clinical leadership experience preferred.
 
 
 LICENSURE
 
 
 RN license required. CCS-P, CPC, CRC, or other coding credential required.
 
 
 
 Special Skills
 
 
 
 Excellent communication and organizational skills. Adaptability to a wide variety of interpersonal encounters with the care team. Comprehensive understanding in use of medical record to extract data. Computer PC literacy required. Must be able to work collaboratively and independently. Must be flexible with responsibilities in order to meet departmental needs. Must have keen eye to detail. Ability to develop and maintain supportive, collaborative relationships with physicians and other clinical professionals. Ability to track activities and communications across multiple physician services and forums.
 
 
 PHYSICAL DEMAND
 
 
 Ability to communicate clearly and confidently to clinicians the program goals and documentation opportunities using email, in personal communication, telephone or other written and electronic forms of communication. Primarily remote position, however occasional on site participation in meetings, trainings and conducting education sessions may be required on ad hoc basis.
 
 
 YNHHS Requisition ID
 
 
 160356
</div>

HCC Clinical Documentation Lead (RN)

giftHEALTH

<div><h2 class="jobSectionHeader">Position Summary</h2>
We are looking for a Remote Clinical Pharmacist Lead to oversee and guide the daily operations of our clinical call center team. This role combines clinical expertise with strong leadership and operational management. The Clinical Pharmacist Lead will supervise a team of clinical pharmacists, drive call center performance, and ensure that service-level agreements (SLAs), quality standards, and patient outcomes are consistently achieved.<h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Leadership &amp; Team Oversight</h3><ul><li>
Provide direct leadership to remote clinical pharmacists supporting patient calls, counseling, and clinical interventions.</li><li>
Develop and maintain call center schedules, ensuring appropriate staffing coverage to meet demand.</li><li>
Coach, mentor, and support pharmacists to achieve high-quality patient interactions and operational excellence.</li><li>
Conduct regular team meetings and one-on-one check-ins to review performance, address challenges, and support professional growth. 
</li></ul><h3 class="jobSectionHeader">
Call Center Operations &amp; Metrics</h3><ul><li>
Monitor call center performance metrics, including average handle time, first call resolution, call abandonment rate, adherence to schedule, and patient satisfaction scores.</li><li>
Drive team accountability for meeting SLAs and KPIs while maintaining high clinical quality and patient safety.</li><li>
Track and report on daily, weekly, and monthly performance dashboards.</li><li>
Collaborate with operations, client support, and technology teams to improve call flows, reduce bottlenecks, and streamline processes. 
</li></ul><h3 class="jobSectionHeader">
Clinical &amp; Patient Support</h3><ul><li>
Serve as the clinical escalation point for complex patient cases or medication-related issues, including medication replacements.</li><li>
Ensure consistent counseling practices and adherence to clinical guidelines across all pharmacists.</li><li>
Review patient feedback and implement improvements to enhance patient experience.</li><li>
Support initiatives to improve adherence, reduce adverse events, and optimize patient outcomes. 
</li></ul><h3 class="jobSectionHeader">
Compliance &amp; Quality Assurance</h3><ul><li>
Ensure compliance with federal, state, and organizational pharmacy regulations, including HIPAA and medication safety protocols.</li><li>
Oversee quality monitoring of calls and counseling sessions, providing feedback to pharmacists for continuous improvement.</li><li>
Develop and update SOPs and best practices for remote call center pharmacy operations.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li>
Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy degree required.</li><li>
Preferred active Ohio pharmacist license in good standing, or willing to obtain within 180 days.</li><li>
3&ndash;5+ years of clinical pharmacist experience, with at least 2 years in a leadership, call center, or remote operations role preferred.</li><li>
Demonstrated success in meeting or exceeding call center or clinical operations metrics.</li><li>
Strong analytical skills to interpret KPIs, identify trends, and develop data-driven action plans.</li><li>
Excellent leadership, coaching, and communication skills in a remote environment. 
</li></ul><h2 class="jobSectionHeader">
Desired Attributes</h2><ul><li>
Proven ability to balance patient care with operational efficiency.</li><li>
Motivational leadership style with the ability to build high-performing remote teams.</li><li>
Tech-savvy, with experience using pharmacy management systems, call center platforms, and reporting dashboards.</li><li>
Highly adaptable, solutions-focused, and comfortable working in a fast-paced, evolving environment.</li><li>
Strong problem-solving skills and ability to thrive under pressure.</li></ul><h2 class="jobSectionHeader">
Work Environment</h2><ul><li>
100% remote, with regular virtual check-ins and performance reviews.</li><li>
Must be available to cover peak patient call times and adjust schedules as needed.</li><li>
Requires collaboration with multidisciplinary teams including operations, technology, and patient support leadership.</li></ul><h2 class="jobSectionHeader">
Essential Functions of the Job</h2><ul><li>
Must be able to oversee and manage daily operations of remote pharmacy and call center teams, ensuring appropriate staffing, workflow balance, and task completion.</li><li>
Must be able to monitor live call activity, provide real-time feedback, and ensure all patient calls meet clinical and quality standards.</li><li>
Must be able to conduct daily check-ins, coaching sessions, and performance reviews with team members in a remote environment.</li><li>
Must be able to use pharmacy management systems, call center dashboards, and electronic health records efficiently to support team operations and patient care.</li><li>
Must be able to work a standard 8-hour workday, remaining accessible and engaged to support team needs and patient inquiries.</li><li>
Must have reliable internet access and a private, quiet workspace to ensure effective communication and confidentiality.</li><li>
Must be able to meet productivity, leadership, and quality performance metrics consistent with organizational standards.</li></ul><h2 class="jobSectionHeader">
Employment Classification</h2>
Status: Full Time 
FLSA: Exempt<h2 class="jobSectionHeader">
Equal Employment Opportunity (EEO) Statement</h2>
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.</div>

Clinical Pharmacist Lead - Call Center Operations

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