clinical operations coordinator

Wellness MD Group

Position OverviewThe Clinical Operations Coordinator supports the daily operations of an insurance-based primary care practice, ensuring efficient patient flow, accurate insurance processing, and strong coordination between providers, patients, and administrative teams. This role is critical in maintaining compliance, optimizing revenue cycle processes, and delivering a seamless patient experience.Key ResponsibilitiesPatient &amp; Front Office Coordination<ul><li>Manage patient scheduling, intake, and follow-ups for primary care services</li><li>Verify insurance eligibility, benefits, and prior authorizations before appointments</li><li>Ensure accurate patient registration, demographics, and documentation</li><li>Serve as the primary point of contact for patient inquiries, concerns, and escalations</li></ul>Insurance &amp; Revenue Cycle Support<ul><li>Verify coverage, co-pays, deductibles, and referral requirements</li><li>Coordinate prior authorizations for labs, imaging, medications, and specialty referrals</li><li>Work closely with billing teams to resolve claim denials, rejections, and discrepancies</li><li>Ensure accurate coding support (ICD-10, CPT awareness&mdash;not coding, but coordination)</li><li>Track and follow up on outstanding claims, referrals, and authorizations</li></ul>Clinical Coordination<ul><li>Support providers with daily schedules, patient flow, and documentation completion</li><li>Coordinate referrals to specialists and ensure closed-loop communication</li><li>Assist with lab/imaging orders and results tracking</li><li>Ensure timely completion of charting and compliance-related documentation</li></ul>Compliance &amp; Quality<ul><li>Maintain adherence to HIPAA and payer-specific requirements</li><li>Support quality initiatives (HEDIS measures, preventive care tracking, gap closure)</li><li>Assist with audits, chart reviews, and compliance reporting</li><li>Maintain up-to-date provider credentialing and payer enrollment records</li></ul>Operational &amp; Administrative Support<ul><li>Track KPIs such as patient volume, no-show rates, authorization turnaround times</li><li>Identify workflow inefficiencies and recommend process improvements</li><li>Assist with EMR management (Athena, eClinicalWorks, etc.)</li><li>Coordinate communication between front office, clinical staff, and billing</li></ul>Qualifications<ul><li>2+ years of experience in a primary care, outpatient clinic, or healthcare setting</li><li>Strong understanding of insurance workflows (PPO, HMO, Medicare, Medicaid)</li><li>Experience with prior authorizations, referrals, and eligibility verification</li><li>Familiarity with EMR systems (Athenahealth preferred)</li><li>Knowledge of revenue cycle processes (front-end and back-end coordination)</li><li>Excellent communication, organization, and problem-solving skills</li></ul>Preferred Experience<ul><li>Experience in high-volume primary care or multi-provider clinics</li><li>Familiarity with value-based care models (HEDIS, risk adjustment, RAF scoring)</li><li>Experience handling denied claims and payer follow-ups</li><li>Bilingual (highly preferred depending on patient population)</li></ul>Key Competencies<ul><li>Detail-oriented with strong follow-through</li><li>Ability to multitask in a fast-paced clinic environment</li><li>Strong patient service mindset</li><li>Critical thinking and proactive problem-solving</li><li>High accountability and ownership</li></ul>Pay: $23.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90048

Clinical Operations Coordinator

Otter House Wellness Inc.

About UsOtter House Wellness is a behavioral health treatment company in Asheville, NC. We provide Partial Hospitalization (PHP), Intensive Outpatient (IOP), and virtual IOP programming for adults navigating substance use and co-occurring mental health disorders. We also operate a dedicated veteran treatment track and sober living residences. We are a growing company building toward a multi-state behavioral health platform, and we are looking for someone who wants to grow with us.The RoleThe Clinical Operations Coordinator is the operational backbone of our daily treatment programming. You are the person who makes the building run. This role sits at the intersection of compliance, logistics, client accountability, and facility operations. You report directly to the Director of Operations.This is a growth-track position. In the early months, your time will be split roughly 50/50 between hands-on operational execution and coordination/oversight responsibilities. As you build competency and the team scales, this role shifts toward approximately 80% management and systems oversight, 20% direct execution. We are hiring for where this role is going, not just where it starts.This is not a desk job. You will be on your feet and physically active for 7+ hours per day, moving between multiple areas of our facility, managing logistics in real time, and maintaining accountability for clients throughout the program day.What You Will Own:Daily Operations &amp; Logistics<ul><li>Coordinate morning and afternoon client transportation between residential and clinical locations</li><li>Manage daily attendance tracking and reporting across all levels of care</li><li>Maintain facility readiness across multiple clinical spaces (room turnover, supplies, end-of-day closeout)</li><li>Coordinate housing accountability processes including chore assignment, verification, and photo documentation for shift reporting</li></ul>Compliance &amp; Testing<ul><li>Administer and monitor drug and alcohol testing programs in accordance with facility protocols and payer requirements</li><li>Maintain chain-of-custody standards for all specimen collection, labeling, packaging, and submission</li><li>Ensure pre-programming screening is completed before any client participates in clinical activities</li><li>Manage documentation in our electronic health record system (Kipu EMR)</li></ul>Client Accountability &amp; Supervision<ul><li>Maintain continuous physical presence and line-of-sight supervision of clients between all programming blocks</li><li>Enforce facility behavioral standards calmly and consistently without clinical intervention</li><li>Respond immediately and appropriately when a client disengages from programming or leaves the building</li><li>Serve as the primary point of contact for real-time operational issues during the program day</li></ul>Medication Coordination<ul><li>Facilitate scheduled medication distribution with proper signature capture and documentation</li><li>Maintain medication logs and follow all storage and handling protocols</li></ul>Intake Support<ul><li>Execute new client intake processes end-to-end, ensuring all steps and documentation are completed accurately</li><li>Follow established intake checklists with zero steps skipped</li></ul>Who You AreWe are looking for a specific type of person. You are operationally wired. You run toward broken systems, not away from them. You are the person who notices what everyone else walks past. You do not need to be told twice and you do not wait for permission to solve a problem that is right in front of you.Required<ul><li>Valid driver's license with a clean driving record</li><li>Ability to pass a comprehensive background check</li><li>Physically capable of being on your feet and active for 7+ hours daily</li><li>Reliable personal transportation</li><li>Available for the full shift, Monday through Friday (approximately 7:30 AM to 4:00 PM)</li><li>Comfortable with direct-observation drug screen administration</li><li>Absolute punctuality: this role is governed by hard time gates that the rest of the operation depends on</li></ul>Strongly Preferred<ul><li>1+ years in behavioral health, substance use treatment, residential treatment, sober living, or similar clinical operations</li><li>Experience with electronic health records (Kipu is a plus but not required)</li><li>Experience with specimen collection, chain-of-custody protocols, or medication handling</li><li>CADC, CSAC, Peer Support Specialist, CNA, or MA certification (not required but valued)</li><li>Demonstrated ability to de-escalate conflict calmly without clinical intervention</li><li>Familiarity with PHP or IOP programming structures</li></ul>What Separates This From Other Coordinator Roles<ul><li>You report directly to senior leadership, not middle management. Your voice is heard.</li><li>This role has a clear trajectory into operations management as we scale.</li><li>You will be cross-trained across compliance, logistics, client services, and facility operations, giving you a full-spectrum view of how a behavioral health company operates.</li><li>We are a small, fast-moving team. If you want a role where your daily performance directly impacts the company's outcomes, this is it.</li></ul>Compensation &amp; Details<ul><li>Salary: $50,000 - $65,000 annually, based on experience and qualifications</li><li>Schedule: Monday through Friday, approximately 7:30 AM to 4:00 PM</li><li>Location: On-site in Asheville, NC. This is a 100% in-person role.</li><li>Growth: Clear pathway into operations management</li></ul>How to ApplySubmit your resume through Indeed. In your application, briefly describe any experience you have in behavioral health, substance use treatment, or direct client-facing operational roles. We are reviewing applications immediately and will move fast for the right candidate.Otter House Wellness is an Equal Opportunity Employer.Pay: $50,000.00 - $65,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

TriCities Hospital

<div>As a Clinical Operations Coordinator RN, your voice to influence patient care is valued and empowered at every turn &ndash;whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
The Clinical Operations Coordinator serves as the primary point of contact and liaison who collaborates with the CNO on key initiatives. Participates and serves as lead and liaison for Division based PI Bed Management activities and (FSA) Facility Scheduler Administrator. Serves as a resource and provides guidance, along with mentorship to other staff members. Promotes initiatives for service excellence, staff engagement, and recognition programs to sustain both internal and external customer satisfaction. Attend, facilitate and encourage staff participation in departmental projects, hospital committees, and council meetings with appropriate follow-up.
This position supports the CNO in obtaining, compiling, and disseminating data within this scope of employee and patient services, in addition to coordinating communication forums related to this data. Collaborate with different departments (inpatient units, quality, pharmacy, radiology, lab, ER, registration, etc.) to resolve issues and improve workflow processes throughout the organization using a proactive approach. Collaborates with each department and area to ensure that satisfaction drivers are addressed on an ongoing basis. Guides the assessment of patient satisfaction metrics, and nursing engagement actions, along with executive leadership at the division and facility level to engage the organization in continually improving programs to increase and sustain internal and external customer satisfaction.
This position demonstrates a high degree of responsibility and accountability, and as directed by the CNO implements initiatives and evaluates their effectiveness.
<ul><li>Develops and implements strategies to help recruit and retain clinical staff.</li><li>
Provides support for a mentorship program, Partners with nursing leaders to identify and pair mentees with mentors.</li><li>
Demonstrate knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives.
</li><li>Assist the facility with house-wide project work.</li><li>
Assist hospital administration team in tracking and trending patient throughput.</li><li>
Serves as local resource and subject matter expert for end-users of bed management system (BMAC, Teletracking).</li><li>
Serves as facility point of contact for division PI Bed Management team.</li><li>
Participates with division-based PI Bed Management activities.</li><li>
Collaborate with different departments (inpatient units, quality, pharmacy, radiology, lab, ER, registration etc.) to resolve issues and improve work flow processes throughout the organization using a proactive approach.</li><li>
Provides clinical consultation and guidance as needed to facilitate patient throughput.</li><li>
Gives assistance and/or direction to staff to facilitate quality patient flow.</li><li>
Promotes an atmosphere of open communication that facilitates staff input into decision-making, resolution of conflict, and collegiality among all health team members.</li><li>
Along with the CNO develop and present a comprehensive plan that includes short- and long-term goals; HCAHPS agenda forward and sustain facility HCAHPS scores above the CMS average.</li><li>
Attend, facilitate and encourage staff participation in departmental projects, hospital committees, and council meetings with appropriate follow-up.</li><li>
Coordinates and leads projects as needed.</li></ul>
<h6 class="jobSectionHeader">What qualifications you will need:</h6><ul><li>
Graduate of an accredited school of nursing, BSN preferred.</li><li>
Current RN VA license or has a compact multistate license.</li><li>
RN with at least 3 years of nursing experience. Previous leadership or comparable experience. Prior experience leading change management initiatives preferred.</li></ul>
<h5 class="jobSectionHeader">Benefits</h5>
TriCities Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
&quot;Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.&quot;
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
TriCities Hospital has provided quality healthcare services since 1915. We give patient's access to trained physicians and advanced technology. With more than a century of pioneering healthcare, our 140+ bed hospital is one of the leading acute care facilities for the Tri-Cities Region. A top performing hospital recognized by the Joint Commission, TriCities Hospital has also received recognition from the American Association of Respiratory Care. Our emergency room is stroke and chest pain accredited.
TriCities Hospital has provided quality healthcare services since 1915. We give patient's access to trained physicians and advanced technology. With more than a century of pioneering healthcare, our is one of the leading acute care facilities for the Tri-Cities Region. A recognized by the Joint Commission, TriCities Hospital has also received recognition from the American Association of Respiratory Care. Our emergency room is .
At TriCities Hospital, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
If this opportunity is your next step in your career path, we encourage you to apply for our Clinical Operations Coordinator RN opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Clinical Operations Coordinator RN

Livingston HealthCare

<div><h2 class="jobSectionHeader">JOB SUMMARY:</h2>
The Urgent Care Clinical Coordinator assists the Emergency Services Director and Urgent Care Medical Director in providing leadership and assuring smooth day-to-day department operations and optimal patient experience.
Schedule:
<ul><li>0.9FTE (36 hours)</li>
<li>Variable Days
</li></ul>Compensation:
<ul><li>$25.25/hr + DOE</li>
<li>Robust Benefits Package</li>
</ul>
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
<div><ul><li>Supports and models behaviors consistent with Livingston HealthCare&rsquo;s Standards of Excellence.</li></ul>
<ul><li>Assists Emergency Services Director with providing leadership and motivation to Urgent Care staff. Works to optimize workflows, and improve satisfaction for patients, providers, and staff.
</li></ul><ul><li>Supports the Emergency Services Director by providing input and support with the maintenance and development of guidelines, procedures, policies and required reporting.</li></ul>
<ul><li>Works with department director and medical director to facilitate trainings, and other education opportunities to ensure best practices are being utilized.</li></ul>
<ul><li>Assists department director with staff scheduling and timecards.</li></ul>
<ul><li>Assists with staff rounding and employee engagement activities.</li></ul>
<ul><li>Assists with Clarity reports in follow-up and opportunities for education and improvement.</li></ul>
<ul><li>Assists with the yearly employee evaluation process, gathering input from other staff and providers.</li></ul>
<ul><li>Assists department director in providing efficient communication and real time daily feedback to Urgent Care staff.</li></ul>
<ul><li>Assists with chart reviews and ensuring compliance with regulatory requirements.</li></ul>
<ul><li>Participates in departmental projects and performance improvement initiatives.</li></ul>
<ul><li>Develops proficient working knowledge of Cerner and assists in training staff assuring consistency, compliance, and evolution of new workflows within the EHR (Cerner).</li></ul>
<ul><li>Maintains and displays an appropriate degree of expertise. Acts as a resource for providers, staff, patients, and families.</li></ul>
<ul><li>Bases decisions and actions on ethical principles and fosters a non-discriminatory, positive climate in which are is delivered in a manner sensitive to sociocultural diversity.</li></ul>
<ul><li>Assists with interviewing, onboarding, training, development, and retention of staff.</li></ul>
<ul><li>Performs other duties as assigned or as needed to meet the needs of the department and organization.</li></ul>
<ul><li>Contributes to the Urgent Care Committee agenda and action items as appropriate.</li></ul>
<ul><li>Works one scheduled Medical Assistant shift per week.</li></ul>
<ul><li>Assists with staffing as patient volume necessitates.</li></ul>
</div><h2 class="jobSectionHeader">ADDITONAL RESPONSIBILITIES:</h2>
<div><ul><li>Attends all staff meetings and relevant organizational meetings unless prior excused.</li></ul>
<ul><li>Attends all mandatory in-service classes.</li></ul>
<ul><li>Completes all annual related educational competencies.</li></ul>
<ul><li>Current knowledge of healthcare environmental trends.</li></ul>
</div><h2 class="jobSectionHeader">QUALIFICATIONS (Required):</h2>
<div><ul><li>Demonstrated leadership abilities; able to remain calm and work collaboratively in stressful situations.
</li></ul><ul><li>Possesses good oral and written communication skills.
</li></ul><ul><li>Demonstrated interpersonal relationships in a manner which enhances communication, promotes conflict resolution, and facilitates staff development.
</li></ul></div>ADDITONAL DESIRABLE QUALIFICATIONS:
<div><ul><li>Experience with Microsoft office</li></ul>
<ul><li>Experience with scheduling software</li></ul></div></div>

Atlantic Health Strategies

<div><div>Clinical Coordinator | Newton, MA | Full-Time | On-Site 
About Asteroid Health 
At Asteroid Health, we provide integrated, recovery oriented behavioral health and substance use treatment services. We are committed to compassionate, evidence-based care and a professional, welcoming experience at every point of contact. Our clinical, admissions, and operations teams work together to support long-term wellness and sustained recovery. 
The Opportunity 
We are hiring a Clinical Coordinator to serve as the operational hub of our admissions process. In this role, you ensure that clients are connected to the right level of care efficiently and with care, working closely alongside the clinical team without providing therapy or making independent clinical determinations. 
This role combines intake coordination, referral management, insurance verification, documentation, and scheduling support. If you are organized, dependable, and motivated by the work of connecting people to behavioral health services, we want to meet you. 
<div></div> 
<div>What You'll Do 
</div><ul><li>Serve as a primary point of contact for incoming clients and referral sources, providing a professional and welcoming experience. 
</li>
<li>Coordinate the intake process and collect initial screening information to prepare clients for clinical review. 
</li>
<li>Manage the intake pipeline and monitor response times to support program KPIs. 
</li>
<li>Communicate with referral sources, track referral volume and conversion, and maintain accurate referral records. 
</li>
<li>Verify insurance eligibility and coordinate with the billing team as needed. 
</li>
<li>Ensure documentation is complete and organized prior to clinical review. 
</li>
<li>Coordinate scheduling for clinicians and new admissions. 
</li>
<li>Support the onboarding experience for new clients, orienting them and their families to program expectations and next steps. 
</li>
<li>Maintain accurate and timely documentation in the electronic health record system. 
</li>
<li>Collaborate cross-functionally with clinical, administrative, and program staff to support seamless client care.</li> 
</ul><div> 
Why Join Asteroid Health 
</div><ul><li>Your work directly impacts patient access to care. You help ensure that every person who reaches out gets a timely, organized, and supportive first experience. 
</li>
<li>You gain hands-on experience in intake coordination, insurance verification, referral management, and clinical operations in a growing behavioral health setting. 
</li>
<li>You join a collaborative, mission-driven team where organization and dependability make a real difference every day.</li> 
</ul> 
 
<h3 class="jobSectionHeader">Benefits</h3>
<div>Compensation and Benefits 
 
</div><div></div> 
<div>$60,000 - $72,000 annually, commensurate with experience, plus PTO, health and dental insurance, Employee Assistance Program, and 401(k) 
 
</div><div></div> 
<div>If you are ready to help connect people to the behavioral health services they need, we encourage you to apply. This position is a direct hire with Asteroid Health. Atlantic Health Strategies is recruiting on their behalf.</div></div></div>

Clinical Coordinator

Sionna Therapeutics

<div>Description:

Sionna Therapeutics is a clinical-stage biopharmaceutical company on a mission to revolutionize the current treatment paradigm for CF by developing novel medicines that normalize the function of the CFTR protein. Sionna&rsquo;s goal is to deliver differentiated medicines for people living with CF that can restore their CFTR function to as close to normal as possible by directly stabilizing CFTR&rsquo;s nucleotide-binding domain 1 (NBD1), which the company believes is central to potentially unlocking meaningful improvements in clinical outcomes and quality of life for people with CF. Leveraging over a decade of the co-founders&rsquo; extensive research on NBD1, the company is advancing a pipeline of novel small molecules engineered to correct the defects caused by the F508del genetic mutation, which resides in NBD1. Sionna is also developing a portfolio of complementary CFTR modulators that are designed to work synergistically with its NBD1 stabilizers to improve CFTR function. 
<h2 class="jobSectionHeader">Position Summary:</h2>
Sionna Therapeutics is seeking a Senior Clinical Project Coordinator (Sr. CPC) to support the day-to-day execution of clinical studies. This role will be responsible for coordinating essential study documentation, managing the electronic Trial Master File (eTMF), and contributing to the development and maintenance of clinical operations templates and Standard Operating Procedures (SOPs) in collaboration with Quality Assurance (QA) and the Director of Clinical Operations. This role reports to the Director of Clinical Operations.<h2 class="jobSectionHeader">
Responsibilities:</h2><ul><li>
Working with the Clinical Study Lead (CSL), other study team members and the CRO, collect, distribute, track and file clinical study documentation</li><li>
Manage eTMF set-up, maintenance and completeness reviews in accordance with the TMF Plan</li><li>
Support study start-up, maintenance and close out activities as directed by the CSL, including Protocol Deviation review, ICF updates, and creating study plans, as needed</li><li>
Assist with CRO/vendor management to help ensure proper oversight</li><li>
Perform and document the QC of clinical study documents prior to finalization, as needed (protocol, ICFs, etc.)</li><li>
Distribute copies of finalized study documents (protocol, IB etc.) to vendors and internal team members, as needed</li><li>
Assist with the tracking and management of clinical study-related contracts, budgets and Purchase Orders, working closely with the Finance and Sourcing teams on invoicing and change order processing</li><li>
Track screening and enrollment activities for assigned study(ies) and provide updates in meetings as appropriate</li><li>
Help perform User Acceptance Testing (UAT) for clinical databases, as needed</li><li>
As needed, assist with study sample shipments and clinical supply shipments</li><li>
Collaborate cross-functionally to assist with study timeline adherence and deliverables</li><li>
Coordinate study team meetings, distribute materials and agendas, track action items, as needed</li><li>
Help to ensure studies are always &ldquo;inspection ready&rdquo;</li><li>
Additional tasks as needed</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree or equivalent in health-related field preferred</li><li>
6+ years of relevant experience in the pharmaceutical/biotechnology industry; 3+ years as a Clinical Project Coordinator</li><li>
Knowledge of clinical operations processes and documentation</li><li>
Strong organizational skills and attention to detail</li><li>
Basic knowledge of GCP/ICH as it pertains to clinical operations</li><li>
Ability to work in a small organization and multitask with changing priorities</li><li>
Excellent interpersonal, problem-solving and organizational skills</li><li>
Excellent written and oral communication skills</li></ul>
 Salary Range: $95,000 &ndash; $120,000</div>

Senior Clinical Project Coordinator

Array Behavioral Care

<div>Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. 
ABOUT THE ROLE
The Clinician Onboarding Coordinator is responsible for supporting clinicians through onboarding and ongoing operational needs to ensure readiness, efficiency, and a positive clinician experience at Array Behavioral Care. This position plays a key role in maintaining accurate systems access, and workflows that align with clinical program requirements and support high quality care delivery.
The Clinician Onboarding Coordinator brings strong clinical operations expertise, technical aptitude, and sound judgment, and works closely with the Clinical Onboarding Manager, Clinician Experience Liaisons, Medical Affairs, People Operations/HR, and Clinical Leadership to ensure operational accuracy, continuity, and alignment with organizational goals.
The Clinician Onboarding Coordinator works independently on defined areas of responsibility and communicates directly with clinicians, clinical leaders, and cross functional partners to resolve issues, maintain readiness, and support a positive clinician experience. 
WHAT YOU&rsquo;LL DO<ul><li>
Manage clinician preboarding operational support by executing and overseeing standardized communications, managing follow ups, and providing clear, proactive updates on onboarding progress to clinicians and internal stakeholders.</li><li>
Build, maintain, and optimize clinician schedules, including initial schedule templates and ongoing adjustments, ensuring alignment with licensure requirements, availability, clinical programs, and operational capacity.</li><li>
Oversee the coordination of required compliance meetings, ensuring accurate scheduling, clear communication, and complete documentation, and resolving issues that may impact clinician readiness.</li><li>
Maintain accurate clinician data across Epic, Salesforce, and other internal programs.</li><li>
Manage and validate clinician system access across clinical and operational platforms, resolving access discrepancies and troubleshooting issues as they arise.</li><li>
Support and manage assigned components of clinician preboarding, tracking progress against timelines and required milestones.</li><li>
Proactively identify risks, gaps, delays, or missing requirements that may impact clinician readiness, and partner with cross functional teams to drive timely resolution.</li><li>
Serve as a direct point of contact for clinicians and internal stakeholders by communicating onboarding status, expectations, and next steps with clarity and professionalism.</li><li>
Collaborate closely with Clinician Experience and Operations, Human Resources, Medical Affairs, and other partners to ensure consistent, compliant, and efficient execution of clinician preboarding workflows.</li><li>
Identify recurring operational issues and contribute to continuous improvement efforts by recommending and supporting enhancements to workflows, systems, and documentation.</li><li>
Perform additional operational responsibilities as needed to support clinician readiness, operational excellence, and a positive clinician experience.</li></ul> 
WHAT WE&rsquo;RE LOOKING FOR<ul><li>
A bachelor's degree in healthcare administration or a related field; or a combination of relevant experience and education.</li><li>
1-3 years of experience in clinical operations, clinician support, healthcare administration, practice management, or credentialing/licensing coordination.</li><li>
Demonstrated experience communicating directly with clinicians and clinical leaders in a professional, service‑oriented manner.</li><li>
Strong working knowledge of Epic and related healthcare or operational systems; experience with Asana preferred. Demonstrated ability to learn new platforms quickly.</li><li>
Proven ability to manage multiple workflows simultaneously with accuracy and attention to detail.</li><li>
Solid problem‑solving skills and the ability to identify issues, assess impact, and take appropriate action.</li><li>
Ability to work independently, prioritize effectively, and meet deadlines in a fast‑paced environment.</li></ul>
POSITION LOGISTICS<ul><li>
Position is Remote, based in Eastern or Central time strongly preferred
</li><li>Exempt, Full-time employment</li><li>
Reports to Dir, Clinician Experience and Operations</li></ul>
COMPENSATION AND BENEFITS<ul><li>
The pay range for this role is $62,000 - $76,000 per year. This information reflects the anticipated salary range for this position using current market data. The final offer will be determined based on an individual's skills, years of experience, education, capacity, licenses, and other job-related factors permitted by law.</li><li>
Medical, dental, and vision insurance, employer paid life &amp; long-term disability insurance, additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions</li><li>
15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays</li><li>
401k</li></ul>
Beware of fraudulent job postings and messages from scammers impersonating Array Behavioral Care employees and Recruiters. The only valid email addresses from Array Behavioral Care will be firstname.lastname@arraybc.com and we will not ask you to download an app onto your phone in order to conduct your interview.</div>

Clinician Onboarding Coordinator

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