clinical operations director

InBloom Autism Services

<div>Overview:
<div>
The role of the Clinical Operations Director is to assist with overseeing and coordinating the organization's clinical departments and ensure the clinical integrity of the applied behavior therapy guidelines.</div>
Responsibilities:
<div>
Duties/Responsibilities</div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div> 
<div></div><ul><li>
Manage and support a caseload of up to 20 impact hours per week.</li><li>
Work in close collaboration with Regional Clinical Integrity Officer (CIO).</li><li>
Attend weekly meetings with CIO.</li><li>
Provide ongoing clinical mentorship and support for BCBA team.</li><li>
Host bi-weekly BCBA team meetings.</li><li>
Coordinate team building events to support positive and collaborative team morale and work culture.</li><li>
Train and onboard BCBAs.</li><li>
Implement ongoing quality assurance measures and performance reviews for clinical team.</li><li>
Facilitate and oversee center programs such as, Learning Readiness Program, social skills groups, and other group activities.</li><li>
Coordinate professional development events, such as monthly RBT clinical trainings, student supervision/unrestricted projects, etc., in collaboration with other clinical team members.</li><li>
Conduct treatment plan reviews and provide feedback.</li><li>
Assign BCBA caseloads.</li><li>
Conduct clinical interviews for BCBAs and RBTs.</li><li>
Monitor and support BCBA development of client programming.</li><li>
Monitor and support BCBA oversight of clients and RBTs.</li><li>
Support BCBAs with parent contracts (as needed).</li><li>
Travel to school, etc. to overlap with supervision, caregiver training, etc.</li><li>
Assist with the following as needed: Assessments, Scheduling, RBT evaluation tracking.</li></ul><div></div><div> 
Supervisory Responsibilities</div><ul><li>
Supervise BCBAs</li><li>
Participate in monthly supervision overlaps with BCBAs</li><li>
Hold weekly / biweekly / monthly 1:1 meetings with BCBAs</li><li>
Host biweekly group BCBA meetings</li></ul>
Qualifications:
<div>
Qualifications</div><ul><li>
BACB Board Certified Behavior Analyst (BCBA) required</li><li>
A Master's degree in special education, psychology, or related field, with specialized knowledge of behavioral health and treatment philosophies and professional practices</li><li>
Displays extensive knowledge and training in behavior analysis</li><li>
A minimum of three years working with children with autism spectrum disorders</li><li>
Previous experience in supervision preferred</li></ul><div></div><div> 
Additional Eligibility Requirements</div><ul><li>
Must abide by The Professional and Ethical Compliance Code for Behavior Analysts on the BACB</li><li>
Must abide by HIPAA policies set forth by InBloom</li><li>
Must have reliable transportation, driver's license, insurance, and smart phone</li><li>
Work positively and favorably with consumers, families, and staff</li><li>
Demonstrate compassion, responsibility, and cheerful attitude</li><li>
Ability and desire to work collaboratively with all team members, departments, and disciplines</li><li>
Requires strong analysis, judgment, negotiation, and problem-solving skills</li><li>
Ability to communicate effectively, both oral and written</li></ul><div></div><div> 
Work environment</div><ul><li>
Noise Level is moderate to loud</li><li>
Must be able to work in a combination of settings including but not limited to: In-home, School, Community and InBloom center</li></ul><div></div><div> 
Physical demands</div><ul><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 50 pounds at times.</li></ul><div></div><div> 
Travel required</div><ul><li>
Up to 50% travel, by car to assigned local Centers that InBloom currently provides services in or will be providing services in the future, based on the region</li></ul><div></div><div> 
Affirmative Action/EEO statement</div><div>
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div><div></div><div> 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>
Pay Range: USD $130,000.00 - USD $135,000.00 /Yr.</div>

Clinical Operations Director (BCBA)

King Abdullah Bin Abdulaziz University Hospital

<div>Job Purpose :
The Clinical Operations Director represents the Medical Affairs administration in the day-to-day operations of the clinical areas to ensure high quality medical care is provided to all patients in a timely, efficient and cost effective manner. The Clinical Operations Director is expected to facilitate the logistics and work dynamics to be more effective and efficient, and exercise initiative in prioritizing conflicting work demands and effectively communicating with stakeholders and related departments to ensure achieving excellence in patient care. He/she will be deeply involved in all clinical projects, initiatives and improvement of internal processes.
Key Accountabilities &amp; Responsibilities:
<ul><li>Represent the Executive Director Medical Affairs to address physician and patient care issues.
</li><li>Assists the Executive Director Medical Affairs with budget preparation and review.
</li><li>Suggests and implements approved action plans to ensure achievement of objectives, and delivery of efficient, high quality patient care services in line with KAAUH&rsquo;s strategic plan
</li><li>Ensures (in liaison with heads of departments) the implementation the roles and the regulations to smoothen the daily hospital operation.
</li><li>Assists the heads of clinical departments to ensure better utilization and growth of related clinical services.
</li><li>Liaise with all related administration to ensure safe and effective operation
</li><li>Liaise with patient experience department and quality/patient safety department to solve any issues related to medical affairs and improvement plans.
</li><li>Available for consultation and responsible for ensuring safe, professional delivery of care.
</li><li>Maintains proper communication and good working relationships are maintained with other departments
</li><li>Participates actively in local and international accreditation processes and ensure that standards are maintained as required by CBAHI and JCI.
</li><li>Participates in the development and review of regulatory documents (IPP/APP) associated with Medical Affairs.
</li><li>Prepare statistical reports as required.
</li><li>Respects patients and their families to promote a patient-centered care culture.
</li><li>Participates in and supports quality improvement and patient safety activities as an individual or as part of a multidisciplinary team.
</li></ul>Performs other job related duties, as assigned.
Qualification and Experience
Minimum or Required:
-Bachelor Degree in Business Administration, Healthcare profession (i.e. Nursing, Pharmacy) or any related field. with 10 years of Experience.
- Master Degree in Business Administration, Healthcare profession (i.e. Nursing, Pharmacy) or any related field. with 8 years of Experience.</div>

Director of Medical Operations

NJ Palliative Care Solutions

<div>NJ Palliative Care Solutions is seeking a highly capable Advanced Practice Nurse (APN) to serve as Director of Clinical Operations, supporting the Chief Nursing Officer (CNO) in driving operational performance, productivity, and patient retention across NJPCS&rsquo;s statewide palliative care programs.
About the Role
This role is responsible for translating clinical strategy into repeatable, enforceable operating systems that ensure high provider productivity, strong patient retention within NJPCS&rsquo;s preferred partner network, and consistent execution across inpatient, outpatient, home-based, and post-acute settings. The Director of Clinical Operations owns the day-to-day operational performance of the program, including workflow design, provider utilization, retention tracking, and the systems required to manage care across settings.
This position functions as the CNO&rsquo;s primary internal execution partner, accountable for identifying operational gaps, implementing workflow fixes, and ensuring that clinical teams operate with discipline and consistency as the organization scales. 
Key Responsibilities<ul><li>
Develop and maintain clinical and operational policies and procedures to ensure consistent care delivery, documentation, billing workflows, and regulatory compliance</li><li>
Implement and manage clinical workflows, referral pathways, triage processes, and scheduling models across all care settings</li><li>
Lead provider productivity, utilization, and patient retention efforts across NJPCS programs</li><li>
Monitor and analyze operational metrics, including census, referrals, productivity, discharges, and coverage</li><li>
Create and maintain standardized dashboards and reports to provide real-time performance visibility to APNs, site leaders, and the CNO</li><li>
Identify performance gaps early and partner with clinical leadership to implement corrective actions</li><li>
Support onboarding, orientation, and ongoing operational guidance for advanced practice providers</li><li>
Set and enforce productivity standards, documentation requirements, and workflow expectations</li><li>
Prepare for and lead specialty certification and accreditation efforts (TJC, DNV, and others)</li><li>
Support quality improvement initiatives and clinical data collection</li><li>
Proactively identify operational and clinical challenges and implement effective solutions, escalating to the CNO when needed</li></ul>
Qualifications<ul><li> 
Licensed Nurse Practitioner (APN) in New Jersey (Required)</li><li>
3&ndash;5+ years of experience in palliative care, hospice, geriatrics, or complex care settings</li><li>
ACHPN Board Certified preferred; certification required within one year of hire</li><li>
Demonstrated ownership of multi-site clinical operations</li><li>
Experience building and enforcing repeatable workflows across care settings</li><li>
Proven accountability for provider productivity, utilization, and patient retention outcomes</li><li>
Strong organizational, communication, and problem-solving skills</li><li>
Experience working across hospital, SNF, and home-based care settings preferred</li><li>
Proficiency with EMRs (Epic, PointClickCare, HomeCareHomeBase preferred)</li></ul> 
What We Offer<ul><li>
Competitive compensation</li><li>
Comprehensive benefits package</li><li>
Opportunities for leadership and professional growth</li><li>
Supportive, collaborative work culture</li><li>
Meaningful work improving quality of life for patients and families</li></ul> 
#CC2024</div>

Nurse Practitioner, Director, Clinical Operations

UnitedHealthcare

<div>At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 
This Clinical Program Director is part of the Value Creation - Oncology, Genomics, and Laboratory Team, and will report directly to the Category-Lead National Medical Director. 
This Value Creation Team is responsible for comprehensive affordability strategy development, direction, and execution within the fields of Oncology, Hematology, Genetics/Genomics, and Laboratory, as well as other Internal Medicine specialties. The Value Creation team is focused on cost, utilization management, value-based arrangements, quality improvement, revenue maximization, and improved provider and member experience. 
The Oncology Clinical Program Director works with a team of Program Managers and analysts who support project plans, meetings, IT build, financing, and savings opportunity assessment. 
This role will engage organizational partners to execute on comprehensive Value Creation strategy for this team's initiatives. This role will require a solid working knowledge of oncology clinical practices, as well as a strategic and critical thinking mindset with the ability to handle multiple priorities as well as the ability to drive implementation of initiatives with the support from Enterprise executive leaders to operational support teams. 
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 
Primary Responsibilities:
Initiative Implementation and Oversight:<ul><li>
Oversee comprehensive ideation, development, and implementation in partnership with internal and external partners</li><li>
Partner with Medical Directors and key individuals to drive the development of clinical strategies</li><li>
Manage resources including flexible and agile pool of Program Managers, assign projects and efficiently move them through the project lifecycle from end-to-end</li><li>
Apply knowledge of reimbursement models and value-based arrangements</li><li>
Build and develop relationships across teams to ensure effective support and feedback loops and that deliverables are met</li><li>
Drive performance excellence, promote best practices and seek solution-oriented initiatives</li><li>
Use problem solving skills and make decisions to move implementation forward</li><li>
Expert in reviewing, evaluating, and documenting business requirements and facilitating discussions with operational and technology partners, based upon business requirements for IT-related projects</li><li>
Ensure compliance with financial goals</li></ul>
Partnership Skills:<ul><li>
Develop and maintain strong relationships with executive leadership of internal teams and external vendors</li><li>
Partner with executive leadership from all LOBs to achieve mutual success on achieving/exceeding targets</li><li>
Develop and maintain strong relationships with provider groups/facilities for collaboration on clinical pilots and programs</li></ul>
Quantitative Analysis:<ul><li>
Lead critical thinking and creative problem solving</li><li>
Develop cost benefit analyses and business cases for clinical programs</li><li>
Develop and analyze Key Performance Indicators for clinical program for each line of business to define timelines and documentation necessary for financial compliance and performance</li><li>
Interact with HCE and LOB Finance teams to verify and report out on aggregate program performance</li><li>
Solve complex financial performance barriers</li><li>
Work with program managers and predictive analytics teams to accurately model performance expectations to set realistic financial goals</li><li>
Provide guidance to program managers in evaluation of data from analytic teams to correlate the expected affordability to the operational reality of the program</li><li>
Research Skills</li><li>
Ability to search for, analyze and present innovative ideas regarding implementation of clinical programs in pipeline</li><li>
Research and resolve provider/member/network inquiries specific to Value Creation programs; collaborate with claims, operations, provider relations and clinical services to resolve issues and implement solutions</li></ul>
Presentation Skills:<ul><li>
Speak clearly on complex problems across a wide range of audiences</li><li>
Provide regular updates regarding the implementation process and clinical programs for Joint Operating Committees, Team Leadership and Executive Sessions</li><li>
Create &amp; participate in senior management presentations, as requested</li></ul>
Critical Skills:<ul><li>
Demonstrated ability to work independently and systematically analyze complex issues, draw relevant conclusions, and implement effective solutions</li><li>
Evaluation of current business processes to identify re-engineering opportunities; provides support in identifying, developing, and implementing process improvements and/or technical capability enhancements</li><li>
Adaptable and flexible; contribute innovative ideas to achieve positive results</li><li>
Strong team player/interpersonal skills - ability to influence and work with people of different backgrounds, proven ability to foster teamwork and form alliances with supporting organizations</li><li>
Approaches work with a high sense of accountability and attention to detail - takes ownership of tasks, performance standard and quality results</li><li>
Accuracy and Efficiency - excellent time management and organizational skills, balancing multiple priorities; maintain accuracy when processing detailed tasks while meeting deadlines</li><li>
Self-starter, initiates work independently; able to drive and prioritize work with minimal oversight and demonstrates sound judgment</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 
Required Qualifications:<ul><li>
6+ years of experience in a leadership / management role</li><li>
5+ years of healthcare experience with operational accountability</li><li>
3+ years of claims systems and/or reimbursement methodologies experience</li><li>
Demonstrated experience, working knowledge of, and solid understanding of utilization management and value-based contracting</li><li>
Superior data analysis skills and knowledge of Legal, Regulatory Health care requirements and Financial Performance reporting</li><li>
Sound strategic, analytic, and critical thinking skills with proven ability to use clinical, administrative and claims data to identify opportunities, inform program design and measure process, clinical and financial outcomes</li><li>
Solid history of quickly building relationships, gaining credibility, and partnering with business leaders. Must excel at building teams and collaborating across multiple distinct business groups</li><li>
Ability to work with partner teams to design, build and implement IT support for clinical programs</li><li>
Ability to communicate effectively and efficiently (both verbal and written) at multiple levels of large, complex organizations</li><li>
Solid negotiation skills: the ability to gain acceptance from others of a plan or idea and achieve a mutually beneficial outcome</li><li>
Demonstrated ability to manage others; ability to influence in executive settings</li><li>
Proficiency with MS Office (Excel, Word, PowerPoint, and SharePoint)</li><li>
Ability to travel up to 10% for team meetings as needed</li></ul> 
Preferred Qualifications:<ul><li>
5+ years of healthcare experience with operational accountability in oncology or oncology adjacent specialty</li><li>
Experience with UHC business processes and data systems</li><li>
Knowledge of Oncology clinical domain, prior authorization programs, and value-based care reimbursement models</li><li>
Strategic thinking with proven ability to communicate a vision and drive results</li><li>
Creative problem-solving skills</li><li>
Self-starter, initiates work independently</li></ul><div><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul></div> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Oncology Clinical Program Director, Value Creation - Remote

The University of Toledo

<div>University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians&rsquo; practice at hospitals and medical offices throughout the region.
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.<div></div><div> 
POSITION SUMMARY</div><div>
As a clinical leader within UTP, The UTP Systems Director - Advanced Practice Provider is designated as a primary resource regarding AP recruitment, retention and ensuring clear scope of practice and responsibilities are outlined. Advises on use of recruitment tools and approaches and assists/participates in AP interview/hiring process. Develops infrastructure to networking, communication, and team building. Stays abreast of regulatory changes and impact to APP practice. Creates systems to improve communication and implements activities that increase professional satisfaction and retention of clinical operations.</div><div></div><div> 
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES</div><ul><li>
Participate as part of the senior leadership team in UTP; collaborate and offers expertise regarding UTHealth strategy and decisions in partnership with the UTMC, UT and UTP leadership. Functions as a subject matter expert regarding clinical operations and APPs.</li><li>
Partners with clinical departments, provider recruitment, and compensation departments to identify AP needs. Collaborates with HR partners regarding job descriptions, ensuring grade and salary consistencies, advises on use of recruitment tools and approaches and assists/participates in AP interview/hiring process. Designated as a SME resource regarding AP recruitment and retention and ensuring clear scope of practice responsibilities are outlined.</li><li>
Development and implementation of a comprehensive onboarding and orientation process that includes a transition to practice. Creates and ensures that credentialing/privileging criteria aligns with scope of practices.</li><li>
Partners with workforce planning and academic affairs, to align with APP programs in the region to facilitate student placement and preceptorship. Acts as APP liaison with schools to inform curriculum for successful transitions into workforce.</li><li>
Identifies and communicates continuing education opportunities for APP&rsquo;s. Develops programs, grand rounds, journal clubs, and other activities that facilitate learning. Partners with academic affairs to advance professional development. Fosters faculty appointment, development, and promotion. Develops opportunities and structures for APP clinical and organizational advancement. Identifies APPs with leadership potential and mentors their development of leadership skills.</li><li>
Develops infrastructure to networking, communication, and team building. Creates milieu that supports professional partnerships, comradery, and strong group identity. Creates systems to improve communication and implements activities that increase professional satisfaction and retention.</li><li>
Partners with clinical departments on building and monitoring quality competencies, documentation, and billing compliance. Utilizes innovative training environments to ensure clinical competence. Partners on annual performance evaluations and yearly goal setting. Participates on hospital quality council and work with APP team to optimize performance and value.</li><li>
Maintains active clinical practice in area of specialty.</li><li>
Networks with state and national professional organizations and other health systems on emerging structures of APP practice and compensation models. Stays abreast to regulatory changes and impact to APP practice. Lobby for contemporary practice changes that advance population health.</li><li>
Other duties as assigned in support of the UTP and UTHealth&rsquo;s success and overall organizational mission.</li></ul><div> 
REQUIRED QUALIFICATIONS</div><ul><li>
Education:<ul><li>
Master&rsquo;s degree or advanced degree in area of clinical specialty</li></ul></li><li>
Skills:<ul><li>
Demonstrates ability to be a change management leader, through evaluation, development, and execution of strategies that impact the advance practitioner environment.</li><li>
Demonstrates conflict resolution and negotiation abilities.</li><li>
Ability to communicate across all levels of management.</li><li>
Proficiency with MS Office</li><li>
Proficient in Electronic Health Records.</li></ul></li><li>
Years of Experience:<ul><li>
3+ years as an APP</li><li>
2+ years clinical leadership</li></ul></li><li>
License and/or Certification:<ul><li>
State of Ohio Licensure &ndash; Physician Assistant or Nurse Practitioner</li><li>
National certification as a Physician Assistant or Nurse Practitioner.</li><li>
BLS, ACLS certified.</li></ul></li></ul><div>
PREFERRED QUALIFICATIONS</div><ul><li>
Education:<ul><li>
Additional relevant education or training in leadership</li></ul></li><li>
Skills:<ul><li>
Strong customer service skills with both operational leaders, patients, and internal stakeholders</li><li>
Demonstrated ability to work independently and prioritize multiple tasks and produce output with a high degree of accuracy.</li><li>
Demonstrated ability to influence multiple stakeholders to achieve organization mission.</li><li>
Demonstrated integrity and respect for others and values teamwork and collaboration in interpersonal interactions. Appreciation of cultural diversity and sensitivity towards community populations.</li><li>
Expert-level knowledge of EPIC and clinical informatics; extensive experience training front-line staff.</li></ul></li><li>
Years of Experience:<ul><li>
5+ years Clinical Leadership</li></ul></li></ul><div></div><div> 
WORKING CONDITIONS</div><ul><li>
Must be able to move about the practice/department and between workstations.</li><li>
Must be able to understand directions (written and verbal), communicate and respond to inquiries.</li><li>
Must be able to occasionally lift or carry light equipment or supplies.</li><li>
Must be able to input and retrieve information from a computer. Primarily inside in well-lighted, well-ventilated areas.</li><li>
Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable.</li><li>
Ability to hear with or without aids.</li><li>
Ability to orally communicate.</li><li>
Good manual dexterity.</li><li>
Ability to push, pull, roll, and transfer/lift 50 pounds occasionally.</li><li>
Ability to stand, walk frequently.</li><li>
Ability to bend, reach, stoop, and kneel frequently.</li><li>
Ability to perform CPR (if required for position).</li></ul>
The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace</div>

Systems Director - Advanced Practice Provider

Stellar Health

<div>About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, &amp; Primary Venture Partners) with an established product &amp; proven operating model. We&rsquo;ve shown that we make a real difference for physician practices and their patients.
The Director of Provider Success, Market Performance will be responsible for leading and driving performance of our largest markets. The Market Performance team is responsible for ensuring that the healthcare organizations participating in the Stellar program are engaged, using the Stellar App effectively, and closing critical care gaps for patients. Reporting to our Senior Director, Market Performance, this role will have four key areas of focus:<ul><li>
Team Leadership: Lead a team of high performing managers and individual contributors. Support all activities related to driving provider engagement and performance. Develop and grow talent.</li><li>
Relationship Development with Provider Organizations: build and foster relationships with executive stakeholders at our most strategic provider organizations to drive engagement and growth.</li><li>
Provider Network Performance Management: Utilize data to track network and market trends, making actionable, data-informed recommendations for team strategy. Partner with your team on executing on that strategy to drive provider performance.</li><li>
Cross-functional collaboration and problem-solving: Build strong partnerships with your key market counterparts in Customer Success and Enterprise Growth and across the organization with the broader Operations team, Network Growth, and Product Teams.</li></ul>
What you'll do:<ul><li>
Oversee, grow, and develop one of our key markets, including the direct management of team managers and various levels of individual contributors</li><li>
Deliver on key provider success metrics for your market</li><li>
Coach and partner with your team on building and developing relationships with your market&rsquo;s medical groups, with a focus on executive-level relationships</li><li>
Serve as a point of escalation for key strategic providers in your market</li><li>
Partner closely with your Customer Success and Enterprise Growth partners to drive the strategy for your market, including being accountable for ARR and provider and customer performance</li><li>
Leverage data to inform decisions and recommendations on where the team should focus its efforts, adjust strategy, prioritize initiatives, and develop new tactics</li><li>
Work with the broader Provider Success leadership team to develop and implement scalable processes and playbooks</li><li>
Collaborate with cross-functional teams to advocate for product/process changes that will result in improved provider experience and performance</li></ul>
Skills and Experience:<ul><li>
At least 8 years of experience in a healthcare operations role</li><li>
At least 5 years of experience in a people management role, with demonstrated success in hiring, coaching, mentoring, and developing a high performing team</li><li>
Recent experience in Population Health, Clinical Operations, or Value Based Care organization is a must</li><li>
An in-depth understanding of the responsibilities of various roles within a provider&rsquo;s office. Demonstrated ability to build stakeholder relationships with these roles.</li></ul><ul><li>
Excellent data analysis skills, including the ability to utilize Excel and BI tools to understand challenges</li><li>
Ability to communicate and build immediate trust across all levels of internal and external stakeholders (from front-desk users to executive teams of large health systems)</li></ul> 
Perks &amp; Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:<ul><li>
Medical, Dental and Vision Benefits</li><li>
Flexible PTO</li><li>
Universal Paid Family Leave</li><li>
Company sponsored One Medical memberships and Citibike memberships</li><li>
Medical Travel Benefits</li><li>
A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations</li><li>
Stock Options &amp; a 401k matching program</li><li>
Career development opportunities like Manager Training, coaching, and an internal mobility program</li><li>
A broad calendar of company sponsored social events that for our in-office and remote employees</li></ul>
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.<ul><li>
Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.</li><li>
Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.</li><li>
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.</li></ul>
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as &ldquo;spam&rdquo; and immediately report it by contacting the U.S. Federal Trade Commission.
Compensation Range: $180K - $220K</div>

Director, Provider Success

Green Valley Hospice

About UsWe are a growing, patient-centered healthcare organization providing both home health and hospice services throughout the High Desert. Our mission is to deliver compassionate, high-quality care that supports patients across the continuum&mdash;from recovery to end-of-life care.Position SummaryThe Administrator is responsible for the overall leadership, strategic direction, and daily operations of both the Home Health and Hospice programs. This role ensures regulatory compliance, operational efficiency, and exceptional patient care while driving growth and maintaining strong community relationships.Key Responsibilities<ul><li>Provide leadership and oversight of both Home Health and Hospice operations</li><li>Ensure compliance with Medicare Conditions of Participation (CoPs) for both programs and all state regulations</li><li>Oversee clinical and administrative teams, including Directors of Nursing and clinical managers</li><li>Manage budgeting, financial performance, and operational efficiency</li><li>Drive census growth and maintain strong referral relationships</li><li>Monitor and improve quality outcomes (Home Health Value-Based Purchasing, CAHPS, Star Ratings)</li><li>Maintain survey readiness and lead all audits/accreditation processes</li><li>Develop and execute strategic growth initiatives</li><li>Foster a culture of teamwork, accountability, and compassionate care</li></ul>Qualifications<ul><li>Minimum 3&ndash;5 years of leadership experience in Home Health and/or Hospice</li><li>Strong knowledge of Medicare regulations for both Home Health and Hospice</li><li>Proven experience managing operations, compliance, and growth</li><li>Excellent leadership, communication, and organizational skills</li><li>Current California RN license strongly preferred</li></ul>Compensation &amp; Benefits<ul><li>Salary: $100,000 &ndash; $145,000/year (based on experience)</li><li>Performance-based bonus opportunities</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>Career growth and leadership development opportunities</li></ul>Why Join Us?<ul><li>Lead both service lines and make a broader impact in patient care</li><li>Be part of a mission-driven, supportive leadership team</li><li>Opportunity to grow with a rapidly expanding organization</li></ul>How to ApplyApply through Indeed and submit your resume for confidential consideration.Equal Opportunity Employer We are committed to fostering a diverse and inclusive workplace.Pay: $100,000.00 - $145,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Work Location: In person

Administrator Home Health and Hospice

Search 10000+ Clinical operations director jobs near you this April. New roles added regularly across leading industries. Apply today.