clinical operations specialist

Empirx Health

<div><p>Clinical Operations Specialist</p><p></p><p><br>
EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.</p><p></p><p><br>
We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically<i>&trade;</i>, EmpiRx Health&rsquo;s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.</p><p></p><p><br>
The Clinical Operations (Clin Ops) team is accountable for proficiency with the adjudication platform, understanding claim processing, and clinical review support. Clin Ops staff must operate effectively for client/members overrides and clinical reviews in a timely manner to ensure members are receiving white glove service. ClinOps will closely and collaboratively work with call center, clinical pharmacists, and other internal EmpiRx Health teams.</p><p></p><p><br>
If you are a highly motivated Clinical Operations Specialist with robust administrative support experience related to pharmacy adjudication processes and clinical review procedures and are eager to make a meaningful impact in the healthcare industry, we encourage you to apply.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Deliver white-glove service excellence by making sure caseload is handled in a timely manner</li><li>
Serve as an account support to clinical pharmacist for adjudication related matters (e.g., clinical overrides)</li><li>
Serve as an account support to call center for adjudication related matters (e.g., non-clinical overrides)and clinical review related matters (e.g., clinical review requests by prescriber, pharmacy, or member)</li><li>
Serve as an account support to Client Management for related overrides needed (e.g., ancillary bypass, vacation bypass, etc.)</li><li>
Serve as an account support to other Care Management teams (MCA, CPT, CARS, CAE) for related overrides needed (e.g., DUR, high cost, clinical review approval overrides, etc.)</li><li>
Ensure daily process/protocols are being followed for daily management</li><li>
Ensure day-to-day clinical review processes are supporting (e.g., PA intake, documentation, and communication oversight)</li><li>
Ensure escalation requests are handled in a timely manner, following defined practices and within targeted 2-hour turnaround time</li><li>
Complete assigned worklists in timely manner to meet our KPI standards</li><li>
Perform under the supervision of ClinOps Manager and clinical pharmacists</li><li>
Utilize internal tools and reporting to effectively perform job duties (e.g. Tredium, JMT)</li><li>
Serve as experts on adjudication system (e.g., claims processing, clinical review support)</li><li>
Collaboratively work with other internal EmpiRx Health teams for needed support (e.g., Client Management and Call Center)</li></ul><p><b>
Required Qualifications &amp; Experience:</b></p><ul><li>
Minimum 5 years of pharmacy experience</li><li>
Certified Pharmacy Technician</li><li>
Strong customer service orientation and commitment to delivering concierge-level service</li><li>
Ability to work in a fast-paced environment</li><li>
Time management skills with ability to meet tight deadlines</li><li>
Excellent verbal and written communication skills</li><li>
Proficient in Microsoft Office Suite</li></ul><p><b>
Preferred Qualifications: (not needed if internal)</b></p><ul><li>
College Degree Preferred</li></ul><p><b>
 SHIFT IS M-F 10:30am - 7pm</b></p><p><b>
Work Environment:</b> Remote</p><p><i>
Total earnings may also include various incentive options.</i><i> </i><i>Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental &amp; Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.</i></p><p><b>
EmpiRx Health is an Equal Opportunity Employer</b></p><p>
At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.</p></div><p></p>

Clinical Operations Specialist

Rothman Orthopaedics

<div><p><b>Rothman Orthopaedics</b> is looking to hire a full time <b>Medical Assistant </b>to work as a <b>Clinical Operations Specialist </b>based in our <b>Glen Mills, PA</b> office!</p><p><b>
Schedule: </b>Monday through Friday; 8 hour shift varies between 7 AM and 5 PM</p><p><b>
Job Summary:</b></p><p>
The Clinical Operations Specialist provides a blend of clinical and operations support to the office. Clinically, the COS will function as a Medical Assistant, Non-Surgical Clinical Assistant, or any other applicable clinical role as needed. In this capacity they will ensure the smooth flow of patients during office hours and support a variety of clinical and administrative functions. Operationally, the COS will serve as a Front Desk Receptionist or Front Desk Therapy Receptionist. The team member is responsible for greeting, checking in, verifying insurance, obtaining insurance referrals and any other applicable administrative tasks as needed. In this role the COS serves as a liaison between the patient and the medical staff in the office. The COS is an Operational role designed to meet the operational needs of the office - regular travel and schedule flexibility are inherent in this position.</p><p><b>
Key Accountabilities:</b></p><p>
Excellence in patient satisfaction, compliance with schedule prepping, responsiveness to voicemails, emails, and clinical messages, timeliness with pre-certifications and authorizations, compliance with all clinical policies and procedures, and adherence to documentation standards. Accurate collection of copays and capturing of referrals, efficient documentation of demographic and insurance information, obtaining referrals, excellence in time management and indepedent problem solving ability. As this is a support role designed to fill operational needs, utmost reliability and punctuality are vital.
</p><p><b>Essential Duties:</b></p><ul><li>
Greet patients and visitors in a prompt, courteous, helpful manner. When applicable, maintain flow of patients from waiting room to exam room to discharge. Upon completion of their appointment, direct them to surgery scheduling and/or to the exit.</li><li>
Demonstrates a commitment to delivering unsurpassed service and quality patient care recognized by Patients, Physicians, Clinical Teams, Peers
</li><li>Check patients in by entering, verifying, and updating demographic and insurance information. Record arrival times, referral information, and payment information.</li><li>
Ensure RCM Console and Ready to Bill errors are addressed daily to ensure timely claims submission. Ensure referrals have been received, are in the patient's chart and attached</li><li>
Make follow up appointments for patients when needed or act as liaison to appropriate ancillary departments such as physical therapy and MRI.</li><li>
Answer telephone calls in friendly and professional manner, answer questions within their scope of knowledge, forward/transfer calls to the appropriate team members or take messages as needed. Handle correspondence within 24 hours of reception.</li><li>
Assist patients with ambulatory difficulties through the office.</li><li>
Follow procedure for requests for medical records and for Disability/FMLA paperwork. Take payment when necessary and document requests in the patient chart.</li><li>
Accurately batch out at end of shift and ensure all payments balance. Complete assigned paperwork and escalate any discrepancies to the office manager.</li><li>
Assist other team members with upset or irate patients by deescalating the situation and providing support.</li><li>
Maintain workspace in a neat and organized manner. Stock supplies in the lobby, front desk, pod workspaces, and exam rooms.</li><li>
Prep the schedule by obtaining referrals, confirming coverage status, and checking for any potential issues in advance of patient appointments. Reach out to patients prior to appointment when needed. Print out front sheets, last notes, and other requested documentation for the physician team.</li><li>
Attend meetings, participate in office activities, teambuilding exercises or special projects as required. Exemplify the culture and values of the organization in all interactions.</li><li>
Clean and autoclave instruments using proper sterile technique.</li><li>
Records vitals and medical history in the patient chart in accordance with MIPS guidelines, scan all pertinent documents into patient chart, obtain and record vitals, request and make available reports and images from outside facilities.</li><li>
Pull up/load/import pertinent studies for the physician, prepare for injection and aspiration procedures, dispose of biohazardous waste in accordance with OSHA regulations, replace sharps containers when full.</li><li>
Bring patients back to see the physician in efficient and timely manner; assist patients with clothing and preparing the body area to be examined. Empty and restock laundry.</li><li>
Complete pre-certifications and authorizations for imaging studies and injectable medications. Submit requests for authorizations to centralized departments as applicable. Provide follow up care and instructions to patients at conclusion of their appointment.</li><li>
Applies or removes casts/splints. Make orthotic devices by bending, forming and shaping materials to prescribed specifications. Fit, test and evaluate devices on patients and make adjustments for proper fit, function and comfort.</li><li>
Reads and responds to email communications within appropriate time frame.</li><li>
Identifies weekly schedule, including schedule changes, published by manager.</li><li>
Handle specimens (including urine, blood and drainage from incisions, aspirated fluids, etc.) and label accordingly. Follow order instructions of provider to ensure specimen is sent to appropriate lab for analyzation.</li></ul><p><b>
Qualifications:</b></p><ul><li>
High School Diploma or GED minimum education requirement
</li><li>Active National Medical Assistant Certification preferred, but not required
</li><li>Current CPR certification required</li><li>
Minimum (1) year in a medical office environment</li><li>
Medical office procedures and terminology</li><li>
Computer skills including, but not limited to, MS Office Suite</li><li>
Experience with scheduling and billing systems and EMR preferred</li><li>
Basic medical assistant skills including phlebotomy, handling of body fluid samples, removal of sutures and staples, and OSHA regulations preferred</li></ul><p><b>
Pay Range:
</b></p><p>$17.00/hr - $24.00/hr</p><p><b>
Our Commitment to Employees:
</b></p><p>Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the <i>Philadelphia Inquirer</i> year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.</p><p>
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.</p><p><b>
COVID-19 Policy:</b></p><p>
As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.</p></div><p></p>

Clinical Operations Specialist (Medical Assistant)

ICON plc

<div>Clinical Supply Operations Specialist<div></div><div>
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development</div><div></div><div>
Responsibilities:</div><div>
Supply Planning: Prepares clinical logistics systems for inputting and tracking IP shipments, temperature excursions, and product expiry for molecules across multiple Therapeutic Areas.</div><div>
Inventory Tracking &amp; Shipments: Independently initiates IP shipment orders according to supply plans or as requested by Clinical Logistics Manager or Clinical Trial Management team; tracks orders from shipment through receipt at investigator study sites; communicates with distribution vendors to ensure timely and compliant shipment and delivery to investigator sites.</div><div>
Temperature excursions: Processes, reviews and evaluates temperature excursion reports from clinical sites and communicates stability information and/or product acceptability to clinical trial managers, CROs, and investigator sites.</div><div>
Returns &amp; Destruction: Provides support in reviewing, tracking and/or archiving IP returns documentation.</div><div>
Expiry Management: Monitors IP expiry data and informs Clinical Supply team and Clinical Trial teams of pending IP expiry.</div><div>
Ancillary Supplies: Facilitates ancillary supply shipments to investigator sites. Manages in-house inventory.</div><div>
Documentation: Ensures appropriate documentation of IP supply activities is provided to clinical trial teams for the Trial Master File.</div><div>
Study Team Interaction: Interacts with Clinical Study teams to act on specific trial needs. Works with functional groups to provide and receive information required for achievement of individual or team assignments, goals and objectives. Analyzes issues and uses judgment to elevate issues to the appropriate team members for consideration and resolution</div><div>
Vendor Management: Interacts with vendors to act on specific trial needs. Assists with vendor management and troubleshooting.</div><div>
Process Initiatives: Assists with implementing process initiatives in accordance with business needs.</div><div>
Metrics: Tracks metrics related to drug supply processes.</div><div>
Training: May assist in training and development as needed.</div><div>
Reporting: Compiles reports of supply status to study teams and clinical logistics team as needed.</div><div>
Problem solving: Applies knowledge of company policies and standard practices to resolve problems.</div><div></div><div>
Does not supervise staff.</div><div></div><div>
Education requirements:</div><ul><li>
Bachelor&rsquo;s Degree</li></ul><div></div><div>
Experience and Skills:</div><ul><li><div>
Relevant clinical supply management experience within the biotechnology/pharmaceutical industry preferred</div></li><li><div>
At least 3 years relevant experience in the following fields: Clinical Supplies, QA/Regulatory, Precision Medicine, Supply Chain, or Manufacturing</div></li><li><div>
Fundamental knowledge of the clinical drug development process and relevant cross-functional partners</div></li><li><div>
Fundamental knowledge of International Council of Harmonization (ICH) / Good Clinical Practices (GCP) &amp; regulatory guidelines/directives</div></li><li><div>
Proficiency with MS Word &amp; Excel</div></li><li><div>
Efficient and effective problem solving and time management skills</div></li><li><div>
Action oriented with high level of agility and adaptability</div></li><li><div>
Collaborates and communicates effectively</div></li><li><div>
Excellent organizational skills with highly detail-oriented approac</div></li><li><div>
Work in client office (Warren NJ) 3 days/week</div></li></ul><div></div><div>
What ICON can offer you:</div><div></div><div><div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.</div><div></div><div>
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.</div><div></div><div>
Our benefits examples include:</div><ul><li><div>
Various annual leave entitlements</div></li><li><div>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</div></li><li><div>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</div></li><li><div>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</div></li><li><div>
Life assurance</div></li><li><div>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</div></li></ul></div></div></div></div><div></div><div>
Visit our <div>careers site</div> to read more about the benefits ICON offers.</div><div></div><div>
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div><div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know</div><div></div><div><div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div></div></div><div></div>

Clinical Supply Operations Specialist

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2><p>
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p><b>
Job Summary</b></p><p>
The Division of Hospital Medicine (DOHM) at Michigan Medicine ? one of the largest clinical divisions at Michigan Medicine, with 170 faculty, 60 APPs (Advanced Practice Providers), and 65 staff operating across a 24/7 multi-site inpatient environment; is seeking an Administrative Specialist Associate to serve as the operational lead for APP workforce administration. This role owns the full APP clinical schedule, timekeeping and payroll processes, leave of absence coordination, and the tracking systems that keep a complex provider group running. You will partner closely with the APP Manager, Clinical Operations Manager and Clinical Liaison as a primary point of contact and subject matter expert. Direct experience with clinical scheduling is a plus, but we welcome candidates with strong transferable skills in workforce coordination or operations who are ready to grow.</p><p><b>
Why This Role</b></p><p>
If you love the puzzle of assembling a complex schedule and want that work to matter; this role delivers both. The Division of Hospital Medicine operates at scale and at pace, and the person in this position isn't just maintaining a system; they're a critical operational resource for a provider group that depends on their expertise every day.</p><p>
This is a role with genuine ownership, a collaborative team, and room to grow. We are committed to providing robust onboarding and training so the right person can build confidence and competence in the clinical environment, we're investing in long-term fit, not just immediate coverage. If you bring the foundational skills and the right disposition, we want to hear from you.</p><h2 class="jobSectionHeader"><b>
Mission Statement</b></h2><p>
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p><h2 class="jobSectionHeader"><b>
Why Join Michigan Medicine?</b></h2><p>
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p><p><b>
What Benefits can you Look Forward to?</b></p><ul>
<li>Excellent medical, dental and vision coverage effective on your very first day</li>
<li>2:1 Match on retirement savings</li></ul><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li><p>
Clinical Schedule, Time-Off &amp; Leave Administration</p><ul><li><p>
Serve as primary lead for end-to-end build, maintenance, and management of the APP clinical schedule across multiple inpatient service lines; provide backup support to the Faculty Clinical Schedule and Clinical Liaison.</p></li><li><p>
Manage all schedule change requests, swaps, coverage adjustments, vacation, applying consistent standards and documenting decisions; proactively identify gaps or coverage risks and exercise independent judgment to implement corrective action.</p></li><li><p>
Maintain a real-time tracking system for APP time off across all categories (vacation, CME, sick leave, etc.); ensure records are accurate and accessible to relevant stakeholders.</p></li><li><p>
Serve as the primary administrative coordinator for APP leaves of absence, partnering with the APP Manager on documentation, communication, and coverage planning throughout the leave period.</p></li></ul></li><li><p>
Timekeeping, Payroll &amp; Compliance</p><ul><li><p>
Lead APP timekeeping processes: review and correct timesheets for a large provider group (Nurse Practitioner and Physician Assistants); audit for accuracy and resolve discrepancies before payroll deadlines.</p></li><li><p>
Review GPR for accuracy; serve as central point of contact with payroll to resolve errors and respond to employee inquiries.</p></li><li><p>
Partner with the APP manager to ensure accurate reflection and interpretation of hours worked by employees.</p></li><li><p>
Maintain current working knowledge of collective bargaining agreements governing PA and NP employees; ensure practices remain compliant and partner with HR to interpret or apply agreement provisions as needed.</p></li></ul></li><li><p>
Documentation &amp; Operations</p><ul><li><p>
Develop and maintain resource manuals, procedural documentation, and tracking tools across scheduling, timekeeping, payroll, and leave administration.</p></li><li><p>
Identify workflow inefficiencies and propose or implement improvements in collaboration with the administrative and clinical operations teams.</p></li></ul></li><li><p>
Other duties as assigned.</p></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li><p>
Bachelor's degree or equivalent combination of education and experience.</p></li><li><p>
Three to four years of administrative or operations experience; healthcare or clinical environment is a plus, not a requirement.</p></li><li><p>
Demonstrated experience managing complex, multi-variable coordination work scheduling, workforce tracking, project administration, or similar.</p></li><li><p>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook); ability to quickly learn workforce and scheduling software.</p></li><li><p>
Familiarity with timekeeping, payroll, or leave administration in any employment context.</p></li><li><p>
Strong attention to detail, independent judgment, and discretion in handling sensitive personnel matters.</p></li><li><p>
Excellent communication skills and comfort engaging with providers, leadership, and administrative colleagues at all levels.</p></li></ul><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><ul><li><p>
Experience with QGenda or similar scheduling/workforce management software.</p></li><li><p>
Experience in an academic medical center or multi-provider clinical division.</p></li><li><p>
Knowledge of FMLA and institutional leave programs.</p></li><li><p>
Familiarity with collective bargaining agreements or unionized workforce environments.</p></li><li><p>
Experience developing policies, procedures, or administrative resource documentation.</p></li></ul><h2 class="jobSectionHeader"><b>
Work Locations</b></h2><p>
The role is hybrid, spending approximately one day per week or as needed on site at our administrative offices in UH South at the Main Hospital in Ann Arbor, MI.</p><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p><b>
Supervision Provided: </b>This position is directly supervised by the Clinical Operations Manager with functional supervision provided by the APP Manager.</p><h2 class="jobSectionHeader"><b>
Background Screening</b></h2><p>
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p><h2 class="jobSectionHeader"><b>
Application Deadline</b></h2><p>
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>275205</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>APP Clinical Schedule Lead</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Admin Specialist Assoc Health</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Medical School</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>3/19/2026 - 4/02/2026</p></div></div></div>

APP Clinical Schedule Lead

Deloitte

<div>Our Deloitte Strategy &amp; Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&amp;A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journey-before, during, and after any major transformational projects or transactions.<br>
<br>
<b>Work You'll Do
</b><br>
<br>
As a Project Delivery Specialist on the project, you will:
<br>
<ul><li>Lead one or more service line support workstreams, translating priorities into weekly plans, deliverables, and measurable outcomes.
</li><li>Direct day-to-day tasking for assigned team members, including work allocation, coaching, and quality review.
</li><li>Establish and maintain an operating rhythm (standups, action tracking, dashboards) to ensure predictable delivery and escalation.
</li><li>Coordinate projects, initiatives, and meetings to implement recommendations and client requirements
</li><li>Support development, revision, and maintenance of clinical operations artifacts (e.g., guidance documents, playbooks, briefing materials).
</li><li>Manage end-to-end delivery for governance products, including decision paper packages, publications, clinical practice recommendations, and revisions of Reports to Congress (RTCs).
</li><li>Monitor program performance and manage clinical community (CC)/clinical service line (CSL) portfolios, including schedule, risks/issues, dependencies, and deliverable status.
</li><li>Develop clear, executive-ready reports and presentations synthesizing analysis, findings, and recommendations.
</li><li>Coordinate and/or develop training support for clinical operations program management support team.
</li><li>Facilitate knowledge transfer to stakeholders and internal team members to improve processes consistency.
</li></ul><br>
<b>The Team
</b><br>
<br>
Deloitte's Government &amp; Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, &amp; local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.<br>
<br>
Our Strategy offering architects bold strategies to achieve business and mission goals, enabling growth, competitive advantage, technology modernization, and continuous digital and AI transformation.<br>
<br>
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.<br>
<br>
<b>Qualifications
</b><br>
<br>
Required<b>:
</b><br>
<ul><li>Bachelor's degree
</li><li>RN certification
</li><li>3+ years of experience in clinical content development, performance evaluation, policy development and stakeholder management
</li><li>Must be able to obtain and maintain the required clearance for this role
</li><li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
</li></ul><br>
Preferred:
<br>
<ul><li>Experience with data analysis, Microsoft Excel, Microsoft Office 365, team leadership and training content &amp; delivery</li></ul></div>

Registered Nurse (RN) Team Leader - Project Delivery Specialist

HCA Florida Orange Park Hospital​

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Market Clinical Simulation Specialist with HCA Healthcare Jacksonville Hospital &amp; HCA Florida Orange Park Hospital you can be a part of an organization that is devoted to giving back!</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
HCA offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><i>
Note: Eligibility for benefits may vary by location.</i></p><p><br>
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Division Clinical Simulation Specialist to help us reach our goals. Unlock your potential!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p>
The Simulation Specialist is an essential role in facilitating medical simulation. This position is responsible for integrating, maintaining and operating the computer and audio-video (AV) technology including manikin and surrounding simulation lab equipment.</p><p>
Major Responsibilities:</p><p></p><ul><li>
Monitors and ensures simulation and education-based technologies are maintained to ensure minimal downtime</li><li>
Ability to assess equipment failures and remedy such failures in a timely fashion</li><li>
Contributes to the development of curriculum and educational materials for different levels and types of training related to simulation</li><li>
Interface with the equipment manufacturers regarding trouble-shooting equipment and systems problems and implementing hardware and software updates in a timely basis</li><li>
Fosters a Service Excellence culture</li><li>
Evaluates simulation and education-based technology to identify opportunities for improvement and communicates the opportunities to immediate supervisor</li><li>
Operate or assist with the operation of the simulators and task trainers for all training sessions as needed or requested by their supervisor or clinical educators that are leading the simulation training session</li><li>
Responsible for the use of the Simulation Lab and equipment; provides consultation and orientation to instructors regarding simulation laboratory procedures, location and use of materials, and the operation of equipment.</li><li>
Ability to work under pressure and reliably meet deadlines is essential.</li><li>
Ability to work independently and reliably within parameters designated by immediate supervisor</li><li>
Assist with scheduling and coordination of the medical simulators</li><li>
Responsible for the maintenance of all equipment and timely ordering and availability of supplies.</li><li>
Identifies performance opportunities or training needs as it relates to simulation and provides coaching, development and training to improve performance in the use of clinical simulation</li><li>
Assist clinical educators with orientation to principles of simulation training technology and configurations.</li><li>
Contributes to strategic planning and business development within area(s) of responsibility.</li><li>
Represents the organization positively within the community; participates in company supported community/patient events and in-services</li><li>
Develops and maintains positive external relationships as it relates to medical simulation.</li><li>
Identifies opportunities to support service line growth through the use of medical simulation.</li><li>
Stays abreast of emerging technologies, and advancements of medical simulation.</li><li>
Utilizes expertise to meet the present and future needs of simulation and technology-based education</li><li>
Conducts tours and simulation sessions for internal/external groups and/or individuals</li><li>
Operates within the annual budget.</li><li>
Manages department performance in accordance with established budget. Including the utilization of staffing, supplies, equipment.</li><li>
Participates in the annual budget process providing input into department simulation equipment needs.</li><li>
Manages operating expenses including the utilization of supplies and equipment.</li><li>
Identifies cost reduction opportunities and implements actions to achieve savings.</li></ul><p></p><p>
Education and Experience:</p><p></p><ul><li>
High School Diploma or GED Required</li><li>
Associate&rsquo;s Degree or Bachelor&rsquo;s degree in Healthcare or healthcare technology preferred</li><li>
Emergency Medical Technician (EMT) Certification preferred</li><li>
Familiarity with operation of personal computers is preferred</li><li>
Familiarity with medical terminology and audio-visual equipment is preferred</li><li>
Licenses, Certifications, &amp; Training:</li><li>
Certification Healthcare Operations Simulation Preferred</li></ul><p></p><p>
HealthTrust Supply Chain is a critical part of HCA Healthcare&rsquo;s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p><p>
Be a part of an organization that invests in you! We are reviewing applications for our Division Clinical Simulation Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!</p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div><p></p>

Clinical Simulation Specialist

Eventus WholeHealth

<div><div><b>Position Summary:</b></div>
<div></div>
<div>The Area Clinician Support Specialist (ACSS) serves as a key support structure for assigned Clinician Support Specialist (CSS), Area and Regional Leadership, Advanced Practice Clinicians (APC), Physicians, Facilities, and Patients. This role assists with various aspects of patient care, provides education and training, and implements corrective action plans as needed. This position involves conducting workflow visits with CSS&rsquo;s, serving as the primary point of contact for APC support staff, and fostering a culture of collaboration within the care team.<br>
The ACSS acts as a resource for Clinician Support Specialists-CSS in the assigned territory and performs all duties of a Clinician Support Specialist as necessary. The ACSS is responsible for enhancing the performance of the APC support team by facilitating clinical services workflow for APC&rsquo;s within the assigned region. This role requires working in the field alongside the assigned APC&rsquo;s/Area/Regional/CSS&rsquo;s, as directed.<br>
This position follows a Monday&ndash;Friday day shift schedule, though hours may be subject to change based on the needs of the assigned region. A minimum of four (4) days per week in the field with 2-4 hours onsite/per day with CSS&rsquo;s/APC&rsquo;s/Area Director is required, Facility site visits as required for any special events, risk mitigation of business loss or staffing concerns with CSS staff. * Travel to facilities could extend up to or beyond 60 miles *</div>
<div></div>
<div><b>Qualifications: Education, Licensure and Certifications, Related Work Experience:</b></div>
<div><br>
<ul><li>High School Diploma or equivalent</li><li>Certified or Registered Medical Assistant, CNA, or PCT required.</li><li>3-5 years of patient care experience; medical scribing experience required.</li><li>Previous supervisory experience preferred.</li><li>Valid driver&rsquo;s license and reliable transportation</li></ul></div>
<div></div>
<div><b>Essential Job Duties/Responsibilities:</b></div>
<div></div>
<ul><li>Assist Area Director of Clinical Operations &amp; Engagement with APC/CSS pairings</li></ul>
<ul><li>Participating in and scheduling interviews/field shadow days collaboratively with APC &amp; ADCOE. Assist with recruiting, hiring, and retaining CSS&rsquo;s as assigned by leadership. Support new hire onboarding and ongoing training for CSS&rsquo;s</li></ul>
<ul><li>Serve as a customer service advocate between APC and families/staff to facilitate proper patient clinical care</li></ul>
<ul><li>Performance Management of direct reports: Corrective action plans/Performance Improvement plans for identified under-performance/behavioral matters with scheduled follow up to identify improvement or move to next step of performance management process in collaboration with the ADCOE &amp; HR</li></ul>
<ul><li>Ensure all CSS&rsquo;s effectively support assigned APC&rsquo;s through optimized workflow measures; including arriving at the assigned building BEFORE the APC&rsquo;s to address acute/admits and scheduling for the day</li></ul>
<ul><li>Foster a supportive culture between APC&rsquo;s, families, and facility staff through effective communication</li></ul>
<ul><li>Ensure the team documents appropriate encounters and time for Chronic Care Management (CCM) and Behavioral Health Integration (BHI) services</li></ul>
<ul><li>Check in and out daily with facility staff regarding patient status and visits and any follow-up that needs to be completed</li></ul>
<ul><li>Address and resolve conflicts in collaboration with the Area Director</li></ul>
<ul><li>Frequent visits held with CSS staff upon their new hire training until staff is proficient in the role.</li></ul>
In person site visits scheduled quarterly with proficient CSS staff. Implement and resume weekly or quarterly in person visits with CSS to resolve issues as necessary
<ul><li>Serves as a representative/liaison of the company with the facility with an emphasis on professionalism, including adherence to dress code expectations, and customer service</li></ul>
<ul><li>Other related duties as assigned</li></ul>
<div></div>
<div><b>Other skills and knowledge necessary to perform this job. (e.g., basic accounting principles, computer skills and software, specific healthcare processes, etc.)</b></div>
<div></div>
<ul><li>Typing speed of 45 wpm or greater</li></ul>
<ul><li>Customer service skills with a positive and supportive approach</li></ul>
<ul><li>Able to communicate concisely in verbal, written and electronic form with facilities, patients, and other professionals</li></ul>
<ul><li>Common computer skills; use of electronic healthcare application</li></ul>
<div></div>
<div><b>Compliance Requirements:</b></div>
<div></div>
<ul><li>Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.</li><li>Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.</li><li>Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth&rsquo;s Chief Compliance and Risk Officer</li></ul>
<div></div>
<div><b>Ethical Conduct:</b><br>
<br>
<ul><li>Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.</li><li>Perform the job duties with integrity and professionalism.</li><li>Promptly report any unethical conduct and/or practices to Eventus WholeHealth&rsquo;s Chief Compliance and Risk Officer.</li></ul></div>
<div></div>
<div><b>Patient Privacy and Confidentiality:</b></div>
<div></div>
<ul><li>Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.</li><li>Promptly report any violations of federal and state privacy laws and Eventus WholeHealth</li></ul>
<ul><li>Policies and procedures to Eventus WholeHealth&rsquo;s Chief Compliance and Risk Officer.</li></ul>
<div></div>
<div><b>Documentation and Record Keeping:</b></div>
<div><br>
<ul><li>Maintain accurate and complete documentation when performing the job duties.</li><li>Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially</li></ul></div>
<div></div>
<div><b>Training and Education:</b></div>
<div><br>
<ul><li>Participate in all assigned training.</li><li>Complete all assigned training by the deadline for completion.</li></ul></div>
<div></div>
<div> <b>Risk Management and Incident Reporting:</b><br>
<br>
<ul><li>Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth&rsquo;s Chief Compliance and Risk Officer to mitigate any identified risks.</li></ul></div>
<ul><li>Promptly report any incidents (as defined in the &ldquo;Incident Report Policy&rdquo;) to the Chief Compliance and Risk Officer.</li></ul></div><div></div>

Area Clinician Support Specialist (ACSS) - NC Triangle/Triad

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