clinical provider trainer

Raleigh Orthopaedic Clinic

<div><p><b>Clinical Trainer - Full-Time Position - Raleigh Location</b></p>
<p>We are seeking a hands-on <b>Clinical Trainer</b> to support the development and performance of our Medical Assistant team within a fast-paced orthopedic practice. This role combines direct patient care with a strong focus on training, onboarding, and staff development, while supporting efficient clinic operations and high-quality patient care.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Lead training, onboarding, and mentorship of new Medical Assistants</li>
<li>Conduct competency assessments and provide ongoing coaching and performance support</li>
<li>Serve as a clinical resource for MA staff and reinforce best practices</li>
<li>Assist with staffing coordination and provide coverage support as needed</li>
<li>Support daily clinic operations, ensuring efficient patient flow and provider productivity</li>
<li>Assist providers with orthopedic procedures (injections, casting, splinting, brace application)</li>
<li>Room patients, obtain vitals, and accurately document medical histories in the EMR</li>
<li>Prepare patients for exams and provide education on treatments and post-procedure care</li>
<li>Ensure exam rooms are stocked, clean, and prepared</li>
<li>Maintain compliance with OSHA, HIPAA, and infection control protocols</li>
<li>Support quality initiatives, workflow improvements, and clinical documentation standards</li>
<li>Assist with supply management, inventory, and implementation of new processes or systems</li>
<li>Collaborate with leadership and participate in staff meetings and training initiatives</li>
</ul>
<p><b>Qualifications:</b></p>
<ul><li>High school diploma or equivalent required; CMA/RMA preferred</li>
<li>3&ndash;5 years of clinical experience, preferably in orthopedics or specialty care</li>
<li>Experience in clinical coordination, compliance, or leadership preferred</li>
<li>Strong knowledge of OSHA, HIPAA, and clinical workflows</li>
<li>Experience with EMR systems and documentation processes</li>
<li>Strong organizational, communication, and problem-solving skills</li>
</ul>
<p><b>Benefits:</b></p>
<ul><li>Full medical, dental, and vision coverage with FSA and HSA options</li>
<li>Retirement plan with employer contributions</li>
<li>Company-paid life insurance</li>
<li>Paid Time Off program</li>
</ul>
<p>#INDADMIN</p></div>

Clinical Trainer

Panorama Orthopedics & Spine Center

<div>Description:<p></p><p><i><br>
Join a leading musculoskeletal care network through our partnership with</i> <b><i>United Musculoskeletal Partners (UMP)</i></b><i>, supporting</i> <b><i>Panorama Orthopedics &amp; Spine Center</i></b><i>, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.</i></p><p><b><i>
Why UMP?</i></b><br>
<i>UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission&mdash;delivering high-quality spine care in a thriving clinical environment.</i></p><p><b><i>
About Panorama Orthopedics &amp; Spine Center</i></b><br>
Panorama <i>is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients&rsquo; quality of life. As part of this team, you&rsquo;ll work alongside top spine specialists in a supportive and forward-thinking practice.</i></p><p><i>
Help us bring exceptional orthopedic care to the communities of Denver&mdash;where your expertise can truly make a difference.</i></p><p><b>
Benefits:</b></p><ul><li><b>
Healthcare Options</b>: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount</li><li><b>
Dental &amp; Vision Insurance</b></li><li><b>
401(k) with Annual Employer Contributions</b></li><li><b>
Additional Coverage</b>: HSA/FSA, short- and long-term disability, life and AD&amp;D, legal assistance, and more</li><li><b>
Employee Assistance Program (EAP)</b>: Employer-paid support for life&rsquo;s challenges</li><li><b>
Generous Paid Time Off</b>:
<ul><li>Up to 4 weeks of PTO starting out. (Increases with tenure)</li>
<li>7 paid holidays + 2 floating holidays</li>
</ul></li></ul><p>The <b>Patient Appointment Scheduling Lead</b> provides day-to-day operational support for a fully remote orthopedic call center by serving as a subject matter expert, resource, and point of escalation for call center staff. This role monitors and interprets performance dashboards across all call center departments, supports supervisory staff, and helps drive continuous improvement in service quality, efficiency, and the overall patient experience. The Lead also serves as a trainer and partners closely with another trainer to support new-hire onboarding, ongoing staff education, and consistent workflow execution. To ensure operational continuity and effective staff support, this position requires comprehensive cross-training across all call center departments.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> (Other duties may be assigned)</p><p>
STAFF SUPPORT &amp; GUIDANCE</p><ul><li>
Answer and assist with patient calls in queue.</li><li>
Serve as a primary resource for call center staff by answering questions related to scheduling protocols, workflows, systems, and provider preferences.</li><li>
Provide real-time support to staff during daily operations to ensure accurate and timely patient scheduling.</li><li>
Assist with issue resolution and escalate concerns to supervisory staff as appropriate.</li><li>
Reinforce training standards and provide in-the-moment education to support accuracy, consistency, and adherence to workflows.</li><li>
Provide and serve as a trainer for new hire onboarding, ongoing staff education, and consistent workflow execution.</li><li>
Provide coverage, guidance, and subject matter expertise across all call center functions as needed.</li></ul><p>
PERFORMANCE OVERSIGHT &amp; REPORTING</p><ul><li>
Monitor and oversee dashboards and performance metrics for all call center departments.</li><li>
Identify trends, risks, and opportunities for improvement related to call volume, service levels, and scheduling accuracy.</li><li>
Prepare and share performance insights with supervisory and leadership teams.</li></ul><p>
LEADERSHIP, TRAINING &amp; COLLABORATION</p><ul><li>
Support supervisory staff with daily operations, staffing needs, and performance management.</li><li>
Provide feedback, coaching insights, and recommendations to support employee development and process improvement.</li><li>
Serve as a functional trainer, working collectively with another trainer to ensure smooth onboarding, cross-training, and ongoing education.</li><li>
Partners with training and quality teams to ensure workflows, updates, and best practices are consistently communicated, understood, and applied.</li></ul><p>
CONTINUOUS IMPROVEMENT</p><ul><li>
Assist with implementation of new processes, tools, and system updates.</li><li>
Promote consistency and standardization across call center departments.</li><li>
Support quality initiatives and help ensure compliance with organizational policies, procedures, and standards.</li><li>
Identify training gaps and recommend enhancements to support overall operational success.</li></ul><br>
Requirements:
<p>
EDUCATION, CERTIFICATION/LICENSURE AND EXPERIENCE</p><ul><li>
High school diploma or equivalent required.</li><li>
Strong knowledge of orthopedic scheduling workflows and provider preferences.</li><li>
Ability and willingness to be cross-trained and functionally proficient in all call center departments, including general call queue, radiology scheduling, referrals, worker&rsquo;s compensation, and switchboard operations.</li><li>
Excellent communication, problem-solving, and organizational skills.</li></ul><p>
PREFERRED</p><ul><li>
Prior experience (3yrs min.) in healthcare call center or patient access experience.</li><li>
Experience interpreting call center metrics and dashboards</li><li>
Previous leadership, lead, supervisory, or training experience.</li><li>
Experience working in a remote call center environment.</li><li>
Familiarity with quality assurance and performance improvement initiatives.</li><li>
Experience with EHR and call center reporting systems.</li></ul><p>
SKILLS/ABILITIES</p><ul><li>
Ability to support and guide staff in a fast-paced, remote environment.</li><li>
Comfort and confidence facilitate training and knowledge-sharing.</li><li>
Functional versatility across multiple call center departments and workflows</li><li>
Strong analytical skills with the ability to interpret and explain performance data.</li><li>
Collaborative leadership style with the ability to influence without direct authority.</li><li>
High attention to detail and commitment to patient-centered service</li><li>
Comfortably providing constructive feedback and recommendations</li></ul><p><i>
Pay Information: $19.00-$22.00/hour, depending on experience.</i></p><p><i>
We are currently accepting applications through March 19, 2026.</i>
</p><p>Panorama Orthopedics &amp; Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.</p></div>

Patient Appointment Scheduling Lead

Indiana University Health

<div><div><div><div><h1 class="jobSectionHeader"><b>Specialist-Registration I</b></h1>
</div></div><div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p><b>Overview</b>
</p><div><h2 class="jobSectionHeader"><b>Registration Specialist</b></h2><p><b>
Location:</b> Methodist Professional Center (Onsite)<br>
<b>Schedule:</b> Monday&ndash;Friday | 8:00 AM &ndash; 4:30 PM<br>
<b>Parking:</b> Free parking available in Garage 3</p><p></p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
The Registration Specialist plays a critical role in the success of the clinic by ensuring a smooth, accurate, and efficient patient registration process. This position maintains consistent patient flow for providers and works collaboratively with physicians, clinical staff, and fellow team members. Training is provided for the Electronic Medical Record (EMR) system and all job‑specific responsibilities, with optional opportunities to pursue <b>Registration Certification</b> for professional growth.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Provide excellent customer service to patients, families, and visitors</li><li>
Check in patients and schedule appointments accurately and efficiently</li><li>
Verify insurance coverage and work assigned registration task queues</li><li>
Facilitate patient flow from point of entry through destination in a timely, accurate, and professional manner</li><li>
Obtain, verify, and update demographic and financial information to ensure accurate records and optimal reimbursement</li><li>
Interview patients to obtain appropriate medical information</li><li>
Explain charges, policies, and departmental procedures clearly and professionally</li><li>
Validate, enter, and process charges; collect required payments</li><li>
Answer incoming calls and appropriately direct patients and visitors</li></ul><p></p><h3 class="jobSectionHeader"><b>
What Success Looks Like</b></h3><ul><li>
Positive, patient‑focused energy with a strong commitment to customer service</li><li>
Effective collaboration with clinical team members and providers</li><li>
Strong organizational skills and attention to detail</li><li>
Ability to learn clinic workflows and work independently as proficiency increases</li></ul><p></p><h3 class="jobSectionHeader"><b>
Training &amp; Onboarding</b></h3><p>
Onboarding includes a structured training experience with ongoing support:</p><ul><li>
Required registration training classes</li><li>
Insurance training, including proper coverage loading</li><li>
EMR and scheduling system training</li><li>
Shadowing experienced Registration Team Members</li><li>
Hands‑on practice with continued guidance and support</li></ul><p></p><h3 class="jobSectionHeader"><b>
Performance Benchmarks</b></h3><ul><li><b>
3 Months:</b> General understanding of EMR, clinic workflows, insurance practices, and provider schedules with trainer assistance as needed</li><li><b>
6 Months:</b> Working knowledge of EMR, clinic processes, insurance practices, and provider schedules with minimal assistance</li><li><b>
12 Months:</b> Advanced understanding of EMR, clinic operations, insurance practices, and provider schedules; ability to work independently</li></ul><p></p><h3 class="jobSectionHeader"><b>
Team Culture</b></h3><ul><li>
Cohesive</li><li>
Positive</li><li>
Highly collaborative</li><li>
Goal‑oriented</li></ul><p></p><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><p><b>
Required:</b></p><ul><li>
High School Diploma or GED</li><li>
Basic proficiency with Microsoft Office (Word, PowerPoint, Excel)</li></ul><p><b>
Preferred:</b></p><ul><li>
Previous experience in a healthcare or clinical setting</li><li>
Ability to learn and retain medical coding concepts</li><li>
Knowledge of <b>ICD‑10</b> and <b>CPT</b> coding</li><li>
Ability to interpret insurance information</li><li>
Familiarity with clinical practices and medical terminology</li></ul></div><br>
</div><p></p><div><p>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>
</div></div></div><div></div><div><div><div><p>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</p></div></div></div></div>

Specialist-Registration I

CoreLife Healthcare

<div>
 NURSE PRACTITIONER AT CORELIFE&mdash;A Partner of MEDSTAR HEALTH
 <br/>
 <br/>
 <em>
  <strong>
   We are thrilled to announce the upcoming opening of our new clinic in Brandywine, MD, in partnership with MedStar Health. Scheduled to launch in Summer 2026, we are actively seeking talented teammates to join us at this exciting new location. Be a part of this exciting opportunity and help us make a difference in the Brandywine community!
   <br/>
   <br/>
  </strong>
 </em>
 Join us at MedStar Health, where we offer a uniquely rewarding career in partnership with CoreLife. CoreLife understands that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.
 <br/>
 <br/>
 We are looking for an experienced nurse practitioner to join our
 <strong>
  Brandywine, MD
 </strong>
 location, where you will have a schedule of 10 hours per day, Monday-Thursday or Tuesday - Friday schedule. This position allows you to be the lead member of a care team of a dietitian, exercise trainer, and other clinicians who may be utilized in the model. The nurse practitioner will monitor and manage the problems and conditions associated with obesity and engage patients in the multidisciplinary service model offered by CoreLife. Services should be consistent with accepted standards of medical practice and reasonable productivity standards adopted from time to time by MedStar Health and CoreLife leadership.
 <br/>
 <br/>
 <strong>
  As a Medstar Health Provider, You Can Expect
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A competitive salary and bonus eligibility
  </li>
  <li>
   Medical, dental, and vision insurance
  </li>
  <li>
   Paid malpractice insurance
  </li>
  <li>
   Generous paid time off
  </li>
  <li>
   CME leave and CME allowance
  </li>
  <li>
   Retirement plan - contribute to a pre-tax or Roth retirement savings plan with an employer match.
   <br/>
   <br/>
  </li>
 </ul>
 Join a nationally recognized health system and the largest provider of health services in the Baltimore/Washington region. With our vast resources and capabilities, you can expand your clinical expertise.
 <br/>
 <br/>
 MedStar Health is an Equal Opportunity Employer. APPLY NOW
</div>


Nurse Practitioner

Valor Healthcare

<div>
 Full-time Description
 <br/>
 <br/>
 <strong>
  About Valor Healthcare
  <br/>
  <br/>
 </strong>
 Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots ? including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation?s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.
 <br/>
 <br/>
 <strong>
  Valor is different because of our people.
  <br/>
  <br/>
 </strong>
 Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience. Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Clinic Manager will serve as the on-site management authority and primary government point of contact for all Health Unit operations at the FLETC Training Delivery Point (TDP). This position oversees a full Health Unit and Triage building, manages RNs, LPNs, MAs, and the contractor-provided Athletic Trainer(s).
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Charleston, South Carolina
 <br/>
 <br/>
 <strong>
  Core Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as Contractor POC with FLETC Government at the Artesia, NM training delivery point
  </li>
  <li>
   Manage all health unit staff (RNs, LPNs, MAs, Athletic Trainers) and daily operations at the Artesia site
  </li>
  <li>
   Ensure proper staffing for peak hours, simultaneous emergency response capability, and all training day requirements
  </li>
  <li>
   Submit designation letter with contact numbers and area of responsibility to CO and COR at or before pre-performance conference
  </li>
  <li>
   Oversee Medical Surveillance Program (MSP) for FLETC staff and detailees at Artesia
  </li>
  <li>
   Ensure CLIA waiver compliance for all point-of-care testing at Artesia (New Mexico Health Care Authority requirement)
  </li>
  <li>
   Manage the health unit formulary, medication inventory, and supply chain at Artesia
  </li>
  <li>
   Ensure accurate and timely OSHA recordkeeping (OSHA 300, 300A, 301)
  </li>
  <li>
   Ensure Athletic Trainer(s) maintain valid New Mexico licensure and operate under physician supervision
  </li>
  <li>
   Ensure all documentation and EMR entries are completed in the SASS system in SOAP note format
  </li>
  <li>
   Coordinate with the PM at Glynco on staffing, performance issues, and contract deliverables
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must have a board certification and licensure of Physician?s Assistant, Nurse Practitioner, or Registered Nurse (RN) with the appropriate credentials and licenses.
  </li>
  <li>
   Must have a current, full, active, and unencumbered professional license in the State of New Mexico or South Carolina (RN at minimum)
  </li>
  <li>
   Must have a minimum of a Bachelor?s degree from an accredited university.
  </li>
  <li>
   Minimum five (5) years of professional nursing experience.
  </li>
  <li>
   Minimum three (3) years of supervisory experience in a healthcare setting.
  </li>
  <li>
   Proficiency in English, Microsoft Office, and Government EMR (SASS).
  </li>
  <li>
   Proficient in oral and written communication in English.
  </li>
  <li>
   Able to use a computer to communicate via email and retrieve reports and provide reports to the Contracting Officer/COR.
  </li>
  <li>
   Possess a valid United States Driver's License.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Occupational health, urgent care, or federal/military healthcare experience.
  </li>
  <li>
   Familiarity with New Mexico healthcare regulations.
  </li>
  <li>
   Prior CLIA-waived laboratory management experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 This job is CONTINGENT upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.
 <br/>
 <br/>
 Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
</div>


Clinic Manager - RN, NP or PA

MEDIKO Inc

<div><p><b>MEDI</b><b>KO</b><b>: </b>Mission driven &amp; committed to delivering high-quality medical care to the communities we serve.
</p><p>Our dedicated Healthcare Professionals find meaning, support and new opportunities to learn and grow their skills every day. It&rsquo;s what sets us apart from other healthcare industries and drives our success in the correctional healthcare space.
</p><p>Whether you are just graduating from nursing school or bringing years of experience to your new position at<b> </b><b>MEDI</b><b>KO</b><b>, </b>you will benefit from our competitive compensation, commitment to safety and exposure to the diverse healthcare needs of the clients we serve.</p><p>
If you&rsquo;re ready to take on a role that will enrich your career and make a real impact to your community, we encourage you to APPLY TODAY to get the conversation started!
</p><p>The Competency Trainer supports the delivery of competency restoration services for inmates with mental illness who have been deemed incompetent to stand trial. This role facilitates structured group sessions focused on legal education, court processes, and the development of skills necessary to assist in one&rsquo;s legal defense.</p><p>
This position is a shared role and may also support general administrative functions at the site. The Competency Trainer works under the direction of clinical leadership and collaborates closely with mental health, custody, and legal teams to support treatment goals and program compliance.</p><p>
How YOU can Make an Impact:</p><ul><li><p><b>
Competency Restoration Support</b></p></li><li><p>
Facilitate competency restoration groups for inmates, focusing on legal education, court procedures, and ability to assist in their defense.
</p></li><li><p>Deliver structured curriculum in a clear, consistent, and engaging manner appropriate to the correctional setting.
</p></li><li><p>Adapt instructional methods and materials to meet varying cognitive abilities, mental health needs, and learning styles.
</p></li><li><p><b>Documentation and Progress Tracking</b></p></li><li><p>
Assess and document inmate participation, comprehension, and progress toward competency.
</p></li><li><p>Maintain accurate, timely, and confidential clinical and behavioral records in accordance with policy and regulatory requirements.
</p></li><li><p>Communicate observations and progress updates to the clinical team to support treatment planning.
</p></li><li><p><b>Collaboration and Coordination</b></p></li><li><p>
Collaborate with mental health staff, custody personnel, and legal stakeholders to support program effectiveness and continuity of care.
</p></li><li><p>Participate in team meetings and case discussions as appropriate.
</p></li><li><p>Ensure adherence to facility procedures, safety protocols, and program requirements.
</p></li><li><p><b>Administrative Support (Shared Role)</b></p></li><li><p>
Provide general administrative support as needed, which may include scheduling, data entry, file management, and coordination of program materials.
</p></li><li><p>Assist with tracking program participation, reporting, and other operational needs.</p></li><li><p>
Perform other related duties as assigned.</p></li></ul><p>
What we Ask of YOU:
</p><ul><li><div><ul><li><p>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in psychology, criminal justice, social services, or related field preferred.</p></li><li><p>
Additional certifications or specialized training may be required depending on the function (e.g., Certified Human Resources Professional (PHR) for HR roles, Certified Public Accountant (CPA) for Finance roles, etc.).</p></li><li><p>
Minimum of 2-3 years of relevant experience in the specific functional area (e.g., HR, Finance, Sales, Marketing, Operations, etc.).</p></li><li><p>
Experience in healthcare, correctional healthcare, or a regulated industry is preferred.</p></li><li><p>
Demonstrated success in applying function-specific skills (e.g., employee relations for HR, financial reporting for Finance, or sales strategy for Sales) is required.</p></li><li><p>
Knowledge of relevant industry-specific regulations, compliance standards, and best practices may be required, particularly for roles in highly regulated functions like HR and Finance.</p></li><li><p>
Relevant industry certifications based on the role (e.g., PHR, SHRM-CP, CPA, etc.).</p></li><li><p>
Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility.</p></li></ul></div></li></ul><p>
Joining <b>MEDI</b><b>KO</b> comes with perks to support you in your personal and professional journey:
</p><ul><li><p>Competitive Pay and MVP Bonus Program</p></li><li><p>
Benefits package including Medical, Dental, and Vision insurance for you and your family</p></li><li><p>
Preferred Pharmacy Network options</p></li><li><p>
MDLIVE virtual Provider telehealth options</p></li><li><p>
Wellness program</p></li><li><p>
Health Savings Accounts and Health Reimbursement Account options with company match</p></li><li><p>
Employer-paid Life Insurance Policy/AD&amp;D, Long-Term Disability and Short-Term Disability coverage</p></li><li><p>
Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans</p></li><li><p>
Paid portion of Maternity Leaves</p></li><li><p>
Employee Assistance Program</p></li><li><p>
Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays</p></li><li><p>
Participation in the <b>MEDI</b><b>KO</b> 401(k) Retirement Plan with company match</p></li><li><p>
Employee Referral Bonuses
</p></li><li><p>Tuition Reimbursement Assistance Plan</p></li><li><p>
Free Continuing Education</p></li><li><p>
Access to Perks and Discounts at nationally recognized chains, service providers and retailers</p></li></ul><p><i>
EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.</i></p></div>

Competency Trainer

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>05/05/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Work Experience</p>
<div>&bull; 15+ years of progressive experience in defensive driving training, assessment, or standards body work.
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Industry</p>
<div>Manufacturing
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><p>The Subject Matter Expert (SME) is the senior technical authority on this contract. You will be the most credible voice on defensive driving and safe journey management inside company , and one of the most senior technical voices in Oman&rsquo;s road-safety ecosystem. You will lead our team of auditors, personally evaluate trainers and assessors in the field, sign off every audit report before it reaches OPAL, and represent company at executive level.</p><h1 class="jobSectionHeader"><b><br>
Role Focus:</b></h1><p><b><br>
Be the technical authority on DD and SJM standards</b></p><p><br>
Advise OPAL on every aspect of the OPAL Defensive Driving Training &amp; Assessment Standard (DDTAS), the OPAL Road Safety Standard (including Section 6 on Journey Management), and the OPAL STAR standards for centre recognition, course approval, and assessment. Track international best practice and propose updates so Oman&rsquo;s standards stay world-class. Lead any standard revision and update operational procedures within 10 working days.</p><p><b><br>
Lead the audit programme</b></p><p><br>
Plan and personally lead the annual evaluations and re-evaluations of approved DDTPs, DDACs, and SJMTPs. Conduct trainer and assessor evaluations across the full range: knowledge interview, certificate verification, classroom observation, in-vehicle observation, and feedback skills. Approve every audit report before it is issued.</p><p><b><br>
Report and represent at executive level</b></p><p><br>
Lead the weekly, monthly, and quarterly reports to OPAL. Attend operational, contract, and executive meetings as Company's senior technical voice. Make sure every report carries clear authorship and is supported by audit evidence.</p><p><b><br>
Develop people and build national capability</b></p><p><br>
Run the structured CPD programme for trainers, assessors, and programme managers across the country. Mentor your audit team. Identify and develop a successor inside Company. Help OPAL build a national DD trainer certification standard and develop relationships with Omani universities and colleges.</p><p><b><br>
Modernise the training ecosystem</b></p><p><br>
Lead the annual review of training materials. Bring in interactive, scenario-based, and simulation-based methods. Help DDTPs integrate IVMS and DFMS data into their content.</p><p><b><br>
Own the operations manual and quality system</b></p><p><br>
Build and maintain the DDSB operations manual, SOPs, audit checklists, and inspection instruments. Update them within 10 working days of any standard revision. Contribute to the Safety Culture digital audit platform.</p><p><b><br>
Protect the integrity of the function</b></p><p><br>
Maintain absolute independence. Comply with the contractual conflict-of-interest restrictions covering Company subsidiaries and affiliated entities, both during and after the contract. Show no bias to any provider.</p><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><h2 class="jobSectionHeader"><b>
Experience</b></h2><ul><li><br>
 15+ years of progressive experience in defensive driving training, assessment, or standards body work.</li><li><br>
 5+ years in a defensive driving standards body, oversight, or evaluation role (OPAL or equivalent regulatory framework strongly preferred).</li><li><br>
 Demonstrable record of leading evaluations of DD training providers, assessment centres, and trainer / assessor competency.</li><li><br>
 Hands-on familiarity with OPAL standards (DDTAS, OPAL Road Safety Standard, STAR Centre Recognition, STAR Course Approval).</li><li><br>
 Working experience with Safe Journey Management &mdash; JMS audit, journey-plan review, IVMS monitoring, night-driving authorisation.</li><li><br>
 Audit and quality-assurance track record, including managing non-conformances and writing evidence-based reports.</li><li><br>
 Reporting experience at executive level (weekly, monthly, quarterly cycles).</li></ul><h2 class="jobSectionHeader"><b><br>
Certifications</b></h2><ul><li><br>
 RoSPA International Master Trainer (or equivalent recognised international DD trainer accreditation).</li><li><br>
 RoSPA Diploma in Driving and Coaching (Gold Grade preferred).</li><li><br>
 OPAL Certified DD Trainer and Manager.</li><li><br>
 Royal Oman Police (ROP) Approved Driving Instructor.</li><li><br>
 Safe Journey Management (SJM) certification.</li><li><br>
 Valid OPAL Defensive Driving Permit (Light Vehicle and Heavy Vehicle).</li><li><br>
 ISO 9001 Internal Auditor (or equivalent quality-auditing certification).</li></ul><h2 class="jobSectionHeader"><b><br>
Education</b></h2><ul><li><br>
 Recognised qualification in driver training, road safety, transport management, occupational health &amp; safety, or a related field. Degree level or equivalent professional certification preferred.</li></ul><h2 class="jobSectionHeader"><b><br>
Languages</b></h2><ul><li><br>
 Arabic &mdash; native or fluent (essential).</li><li><br>
 English &mdash; fluent (essential).</li></ul><h2 class="jobSectionHeader"><b><br>
Driving licence</b></h2><ul><li><br>
 Valid Omani licence &mdash; Light Vehicle minimum, Heavy Vehicle preferred.</li></ul><h1 class="jobSectionHeader"><b><br>
Preferred Previous Experience</b></h1><ul><li><br>
 Prior service as an OPAL SME under any DDSB contract.</li><li><br>
 Experience with Oman&rsquo;s major operators (PDO, OXY, Petrofac and others) on DD requirements.</li><li><br>
 Experience designing CPD programmes and training trainers, assessors, and managers.</li><li><br>
 Hands-on experience with SafetyCulture, iAuditor, or similar digital audit platforms.</li><li><br>
 Experience contributing to national-level training standards or accreditation frameworks.</li><li><br>
 Academic relationships with universities or colleges on curriculum and trainer pathways.</li><li><br>
 Behavioural Based Fleet Risk Management &mdash; Cranfield University or equivalent.</li><li><br>
 NSC America Driver Training Course or equivalent.</li><li><br>
 Diamond Advanced Motorist or equivalent advanced driving qualification.</li><li><br>
 EAL Level 3 Assessor; ISO 9001:2015 or 45001 Lead Auditor; IOSH Managing Safely or NEBOSH IGC.</li></ul></div><div></div>

Defensive Driving Subject Matter Expert (SME)

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