clinical support manager

State of Washington

<div>JOB
<div></div><div><b>
Clinical Systems Manager</b></div><div><b>
(Data Science &amp; Informatics Specialist 3)</b></div><div><b>
Full Time | Permanent</b></div><div><b>
Salary Range: $103,536 - $139,236 Annually</b></div><div></div><div><b><br>
This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.</b></div><div></div><div><br>
As a key member of the Washington State Department of Corrections Information Technology team, the <b>Clinical Systems Manager</b> (<b>Data Science &amp; Informatics Specialist 3)</b> provides action-oriented leadership for the planning, implementation, stabilization, and ongoing management of clinical applications within the electronic health record (EHR) environment. The goal of this position is to provide oversight of applications supporting outpatient and inpatient care, ancillary services, pharmacy, laboratory, radiology, dental services, and other clinical functions, ensuring that operational and clinical needs are effectively represented and integrated into daily operations.</div><div></div><div><br>
Serving as a key leader for the Electronic Health Records (EHR) project and Health Care Management and Coordination System (HCMACS) program, the Clinical Systems Manager applies advanced expertise in Epic clinical applications to lead the implementation, configuration, and optimization of modules including ClinDoc, Ambulatory, Willow, and related systems used within correctional healthcare settings.</div><div></div><div><br>
The candidate of choice will oversee the full Epic implementation lifecycle&mdash;from design and build through training, go-live, stabilization, and continuous improvement&mdash;ensuring alignment with clinical workflows, regulatory requirements, and the Department&rsquo;s mission to deliver safe, effective, and coordinated healthcare services across the statewide correctional system.</div><div></div><div><b><br>
A completed application packet will include:</b></div><ul><li>
A cover letter regarding your interest in this position with our agency</li><li>
A detailed resume</li><li>
Three professional references</li></ul>
EXAMPLE OF DUTIES
<p>
We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.</p><p>
As a <b>Data Science &amp; Informatics Specialist 3</b>, some of your duties will include:</p><ul><li>
Epic Implementation Leadership which could look like:<ul><li>
Serving as the primary clinical applications lead for the DOC&rsquo;s Epic implementation project across medical, nursing, pharmacy, and behavioral health domains</li><li>
Partnering with the Epic implementation vendor, internal IT, clinical leaders, and state stakeholders to develop project plans, timelines, and resource strategies for Epic modules</li><li>
Coordinating system design, application build, testing, and validation for clinical workflows including documentation, CPOE, order sets, and eMAR</li><li>
Managing readiness activities including workflow mapping, integration design, data conversion planning, training coordination, and environment build oversight</li><li>
Leading mock go-lives, command center planning, and post-live stabilization for clinical modules</li></ul></li><li>
Team &amp; Operational Oversight</li><li>
Stakeholder &amp; Clinical Engagement</li><li>
Compliance &amp; Public Sector Coordination</li><li>
Collaborating in the development of the end user training program and aid in coordination of pre and post go-live training efforts.</li></ul>
SUPPLEMENTAL INFORMATION
<div><b>
Vision:</b> Working together for safer communities.</div><div><b>
Mission: </b>Improving public safety by positively changing lives.</div><div><b>
Our Commitment:</b> To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.</div><div><b>
Our Core Values</b>:</div><ul><li><b>
Cultivate an environment of integrity and trust:</b> Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.</li><li><b>
Respectful and inclusive interactions:</b> Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.</li><li><b>
People's safety:</b> Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.</li><li><b>
Positivity in words and actions:</b> At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.</li><li><b>
Supporting people's success:</b> Corrections is committed to our community &ndash; understanding individuals, instilling hope, embracing change, and providing opportunities.</li></ul><div></div><div><br>
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</div><div></div><div><b><br>
IMPORTANT NOTES:</b></div><ul><li>
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents</li><li>
DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.</li><li>
This recruitment may be utilized to fill more than one position.</li><li>
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.<br>
<i>**Please note: Phone number AND email address are required for all professional references.</i></li><li>
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.</li><li>
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.</li><li>
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.</li><li>
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.</li></ul><div></div><div><b><br>
Telework Details</b></div><div>
This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a &ldquo;drop in&rdquo; area available, however, a dedicated workspace within a DOC facility will not be provided.</div><div></div><div><b><br>
What We Offer:</b></div><div>
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:</div><ul><li>
Remote/telework/flexible schedules (depending on position)</li><li>
Up to 25 paid vacation days a year</li><li>
8 hours of paid sick leave per month</li><li>
12 paid holidays a year</li><li>
Generous retirement plan</li><li>
Flex Spending Accounts</li><li>
Dependent Care Assistance</li><li>
Deferred Compensation and so much more!</li></ul><div></div><div><b><br>
PERS: </b>State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.</div><div></div><div><br>
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.</div></div>

Clinical Systems Manager

MTC Care

<div><p><b>POSITION SUMMARY:</b>
</p><p>The Clinical Support Specialist (&quot;CSS&quot;) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.</p><br>
<p></p>
<p>
*Please note<b> -</b> This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.*</p><br>
<p></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<p><b><i>
Onsite Clinical Facilitation</i></b></p>
<ul>
<li>Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth</li>
<li>Providing technical support and assistance for telehealth visits to include room and equipment preparation</li>
<li>Supporting clinicians by accessing vitals and other relevant data from the facility's EMR</li>
<li>Procurement of patient referral documents as needed</li>
<li>Acting as a liaison between the clinicians and the facility staff</li>
<li>Interacting with staff and/or family members as necessary</li>
<li>Maintaining responsibility for proper handling and cleaning of MTC Care equipment</li>
</ul>
<p><b><i>Behavioral Health Integration (&quot;BHI&quot;)</i></b></p>
<ul>
<li>Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.</li>
</ul>
<p><b><i>Clinician Support</i></b></p>
<ul>
<li>Providing assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visit</li>
<li>Working closely with the clinician to assure that patient visits run smoothly and efficiently</li></ul><br>
<p></p>
<p><b>
GENERAL REQUIREMENTS:</b></p>
<p>
All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.</p><br>
<p></p>
<p><b>
EDUCATION, EXPERIENCE AND LICENSING:
</b></p><ul><li>Minimum High School Diploma required</li>
<li>1+ year in a healthcare setting preferred, but not required</li>
<li>Medical Assistant or CNA certification a plus</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p>
<ul>
<li>Basic working knowledge of medical terminology</li>
<li>Experience in the use of online healthcare tools</li>
<li>Proficiency in Microsoft Office Suite &ndash; Outlook, Word, Excel</li>
<li>Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.</li>
<li>Commitment to providing platinum-level customer service and communication</li>
<li>Ability to embrace a company culture of caring and kindness</li></ul><br>
<p></p>
<p><b>
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:</b></p>
<ul>
<li>A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards</li>
<li>A reliable home internet connection</li>
<li>A valid driver's license and reliable mode of transportation</li>
<li>The ability to travel up to 1 hour in any direction from home office to cover clinics when needed</li>
<li>Ability to stand, walk, see, speak, hear &ndash; both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision</li>
<li>Must be able to lift, push, pull up to 30 lbs. without restrictions</li>
<li>Ability to remain sedentary for long periods of time while working on administrative tasks</li>
<li>May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility</li>
<li>Potential exposure to cleaning chemicals used within a healthcare facilities</li></ul><br>
<p></p>
<p><b>
DISCLAIMER:</b></p>
<p>
This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.</p><p></p><div><br>
<div>
<div><div><div><p><b>About Us</b></p>
<p>
MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.</p></div></div><br>
</div>
</div><p></p><p>MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.</p></div></div>

Clinical Support Specialist

Corewell Health

<div><div><p>Job Summary</p><p>
Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the &quot;Service First&quot; philosophy to promote customer satisfaction.</p><p></p><p>
Essential Functions</p><ul><li>
Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.</li><li>
Collaborates work efforts with the clerical staff to optimize operations and patient flow.</li><li>
Interacts with outside healthcare facilities and agencies involving patient care and insurance.</li><li>
Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.</li><li>
Perform front office duties to provide coverage as needed.</li><li>
Provide coverage in other departments or locations as needed.</li><li>
Demonstrates excellent customer services skills and exhibits understanding and promotes the practice of safety, clinical and infection control standards.</li><li>
Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:<br>
<ul><li>Primary Care gaps in care identification, outreach, and chart preparation</li><li>Residency clinic role</li><li>High level disinfection</li><li>Designated new hire preceptor</li><li>Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)</li><li>Care management (PDCMs)</li><li>Qualified language interpreter</li><li>Super User for EPIC or specific competency</li><li>Advanced provider support &ndash; assisting with complex procedures and/or infusion/chemo scheduling.</li><li>Multi-site/flexible float pool assignment</li></ul></li></ul><p></p><p>
Qualifications</p><p>
Required</p><ul><li>
High School Diploma or equivalent</li><li>
Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Certifications listed below are effective March 1, 2026. Team members may have other certifications and hire dates before March 1, 2026.</li></ul><ul><li>
1 year of relevant experience 1 year (12 months) medical assistant experience; or completed Corewell Health medical assistant internship and (6) months medical assistant experience; or completed Corwell Health medical assistant apprenticeship program.</li></ul><ul><li>
CRT-Basic Life Support (BLS) - AHA American Heart Association 30 Days Or</li><li>
CRT-Basic Life Support (BLS) - ARC American Red Cross 30 Days</li><li>
CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days Or</li><li>
CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days Or</li><li>
CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days Or</li><li>
CRT-Medical Assistant, Certified (CCMA) - NHA National Health career Association 90 Days Or</li><li>
CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 90 Days Or</li><li>
CRT - Medical Assistant, Registered (RMA) - American Registry of Medical Assistants American Registry of Medical Assistants 90 Days Or</li><li>
LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire</li></ul><p>
Preferred</p><ul><li>
2 years of relevant experience or 2 years of medical assistant experience</li></ul><p></p><p><b>
About Corewell Health</b></p><p>
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.</p><p></p><p>
#CorewellHealthCareers</p><div></div><div><br>
How Corewell Health cares for you</div>
Comprehensive benefits package to meet your financial, health, and work/life balance goals. <ul><li>.</li><li>
On-demand pay program powered by Payactiv</li><li>
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!</li><li>
Optional identity theft protection, home and auto insurance</li><li>
Traditional and Roth retirement options with service contribution and match savings</li><li>
Eligibility for benefits is determined by employment type and status</li></ul><p></p><p><b>
Primary Location</b></p>
SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak<p></p><p><b>
Department Name</b></p>
Employer Services - Corporate<p></p><p><b>
Employment Type</b></p>
Part time<p></p><p><b>
Shift</b></p>
Variable (United States of America)<p></p><p><b>
Weekly Scheduled Hours</b></p>
16<p></p><p><b>
Hours of Work</b></p>
Variable<p></p><p><b>
Days Worked</b></p>
Variable<p></p><p><b>
Weekend Frequency</b></p>
N/A<p></p><p><b>
CURRENT COREWELL HEALTH TEAM MEMBERS &ndash; Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.</b></p><p></p><p><i>
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.</i></p><p></p><p><i>
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.</i></p><p></p><p><i>
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.</i></p><p></p><p><i>
You may request assistance in completing the application process by calling 616.486.7447.</i></p></div></div>

Employer Services MA Clinical Support Role

Sev Laser Aesthetics

<div><p><b>Join the SEV Laser Team!</b></p><p></p><p><br>
At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin.</p><p></p><p><br>
Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.</p><p><br>
Location: Field-Based | Must reside within assigned district<br>
Travel: ~75% within district (weekly in-person site visits required)<br>
Reports To: SVP, Field Operations</p><h3 class="jobSectionHeader"><b>
Position Overview</b></h3><p>
The Aesthetic Field Manager (AFM) is responsible for ensuring clinical compliance, exceptional treatment outcomes, and consistent delivery of SEV service standards, while driving business performance across a portfolio of offices.</p><p>
This role leads through the in-office provider team, driving excellence in treatment quality, client experience, and protocol adherence as the foundation of the business. The AFM partners closely with the District Manager as a peer leader, with shared accountability for business performance and profitability.</p><h3 class="jobSectionHeader"><b>
Core Areas of Focus</b></h3><ul><li>
Clinical Compliance &amp; Safety First: Ensure strict adherence to all SEV clinical protocols, safety standards, and documentation requirements.</li><li>
Treatment Quality &amp; Outcomes: Drive consistent, high-quality treatment delivery and strong client results.</li><li>
Deliver the SEV Experience: Ensure providers execute SEV service standards consistently across all client interactions.</li><li>
Drive Provider Performance: Improve provider-led KPIs including conversion, new treatment trial, rebooking, OSAT and named 5-star reviews.</li><li>
Own Business Outcomes: Partner with District Manager to deliver revenue, utilization, and profitability targets.</li></ul><p></p><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><h4 class="jobSectionHeader"><b>
Clinical Compliance, Safety &amp; Treatment Outcomes</b></h4><ul><li>
Ensure all services are delivered in full compliance with SEV clinical protocols, safety standards, and regulatory requirements.</li><li>
Conduct regular in-room observations and audits to assess protocol adherence, treatment quality, and client outcomes.</li><li>
Ensure timely audit of all providers, with particular focus on providers where client satisfaction and/or clinical outcomes indicate a training opportunity.</li><li>
Maintain high standards in clinical documentation, charting accuracy, and compliance readiness.</li><li>
Serve as the first point of escalation for any clinical customer relations questions, adverse events, or client recovery opportunities.</li><li>
Take immediate action to address any gaps in compliance or treatment quality.</li></ul><h4 class="jobSectionHeader"><b>
Service Excellence &amp; SEV Standards Execution</b></h4><ul><li>
Ensure providers consistently deliver the SEV experience as designed, from consultation through treatment and handoff.</li><li>
Reinforce behaviors that drive OSAT (&ldquo;highly satisfied&rdquo;) and 5-star reviews, including communication, confidence, and client care.</li><li>
Partner with Office Managers to ensure seamless coordination between provider and reception experience.</li></ul><h4 class="jobSectionHeader"><b>
Provider Performance &amp; Sales Through Education</b></h4><ul><li>
Drive provider performance across key KPIs, including:</li><li><div><ul><li>
Clinical and regulatory compliance</li><li>
OSAT and review performance</li><li>
Package and membership conversion</li><li>
Trial conversion</li><li>
Rebooking rates</li><li>
Services per hour / productivity</li></ul></div></li><li>
Coach providers on consultative selling, treatment planning, and client communication to improve outcomes and revenue.</li><li>
Reinforce &ldquo;every client, every time&rdquo; behaviors in treatment rooms.</li></ul><h4 class="jobSectionHeader"><b>
Business Performance &amp; Partnership with District Manager</b></h4><ul><li>
Partner with the District Manager as a co-owner of performance across the region.</li><li>
Contribute directly to achieving GAAP and Cash revenue targets, &gt;90% room utilization, and profitability metrics.</li><li>
Identify provider-level performance gaps and implement targeted coaching and development plans.</li><li>
Align on priorities, office-level action plans, and performance management.</li><li>
Ensure alignment between clinical execution and operational goals, including room utilization (&gt;90%) and service efficiency.</li><li>
Partner with Office Managers on provider scheduling, coverage, and productivity optimization.</li><li>
Ensure readiness for new services, promotions, and protocol updates.</li></ul><h4 class="jobSectionHeader"><b>
Training, Coaching &amp; Talent Development</b></h4><ul><li>
Own onboarding and training of all new providers, either directly or through coordination with approved provider trainers.</li><li>
Ensure all providers are fully trained and signed off on SEV standards prior to independent treatment.</li><li>
Provide ongoing, hands-on coaching in the field.</li><li>
Assess provider capability and create targeted development plans to elevate both technical skill and performance.</li><li>
Reinforce provider adherence to treatment workflows as part of coaching, ensuring consistency in both clinical execution and client experience.</li><li>
Support career pathing and retention through continuous development.</li><li>
Assess quality and effectiveness of training conducted by approved provider trainers, and provide support and coaching where necessary.</li></ul><h4 class="jobSectionHeader"><b>
New Office Openings &amp; Program Implementation</b></h4><ul><li>
Lead clinical training for new office openings, including services, protocols, laser safety, and SEV standards.</li><li>
Support rollout of new services, promotions, and initiatives across the region.</li></ul><h4 class="jobSectionHeader"><b>
Talent Management &amp; Pipeline</b></h4><ul><li>
Ensure offices maintain sufficient trained provider coverage to meet client demand.</li><li>
Identify gaps in capability or capacity and partner on hiring and onboarding plans.</li><li>
Drive provider retention through a strong culture, coaching, and development.</li></ul><h4 class="jobSectionHeader"><b>
Cross-Functional Collaboration &amp; Continuous Improvement</b></h4><ul><li>
Serve as a subject matter expert and may be called upon to participate in cross-functional committees supporting the development of new services, protocols, and training programs.</li><li>
Act as an integral part of the feedback loop, providing insights on how programs, protocols, and initiatives translate to both the client and employee experience. Surface trends related to provider execution, system usage, and client experience to support continuous improvement and scalability.</li><li>
Proactively identify opportunities for improvement and partner with leadership to enhance training, service delivery, and operational execution.</li></ul><h3 class="jobSectionHeader"><b>
Key Performance Indicators (KPIs)</b></h3><ul><li>
Clinical compliance and audit results</li><li>
Treatment quality and client outcomes</li><li>
OSAT (&ldquo;highly satisfied&rdquo;) % and 5-star review volume/ratings</li><li>
Provider-level conversion rates (package, membership, trial)</li><li>
Rebooking rates and services per appointment (SPA)</li><li>
Room utilization (target: &gt;90%)</li><li>
Contribution to GAAP and Cash revenue performance</li><li>
Provider retention, engagement, and development</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
2&ndash;3+ years of experience working with laser technology and skin services in the aesthetics industry.</li><li>
Active clinical license (RN, NP, PA, or Licensed Aesthetician appropriate for region).</li><li>
Strong expertise in treatment delivery, safety protocols, and client consultation.</li><li>
Proven ability to coach providers to improve both clinical quality and business performance.</li><li>
Excellent communication, coaching, and leadership skills.</li><li>
Comfortable working in a performance-driven, KPI-focused environment.</li><li>
Experience with Zenoti or similar systems preferred.</li><li>
Ability to travel regularly within region.</li></ul><h3 class="jobSectionHeader"><b>
Work Environment &amp; Schedule</b></h3><p>
This role requires a consistent in-field presence to effectively coach providers and support offices.</p><ul><li>
Expected in-office presence: 4&ndash;5 days per week across assigned locations.</li><li>
Minimum expectation: in-office presence every Friday and every other Saturday.</li><li>
Availability during evenings, weekends, and holidays is required, with additional coverage as needed based on business demand, staffing needs, and peak periods.</li><li>
Travel requirement: Up to 75% travel within the district, may include overnight travel.</li><li>
Must be available by phone during operating hours for clinical escalations as needed.</li><li>
May be required to fill provider shifts in emergency situations to support business continuity.</li></ul><h3 class="jobSectionHeader"><b>
Physical Requirements</b></h3><ul><li>
Ability to stand for extended periods and perform treatments when required.</li><li>
Ability to hold laser handpieces for extended periods (up to ~1.5 hours).</li><li>
Ability to lift equipment up to 10 pounds.</li><li>
Ability to perform repetitive fine motor movements that require precision and steady hand control.</li></ul><h3 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h3><p>
SEV Laser provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under local, state, or federal law. This policy applies to all employment actions including recruiting, hiring, promotion, compensation, benefits, and training.</p><h3 class="jobSectionHeader"><b>
Additional Responsibilities</b></h3><p>
This job description is not intended to be exhaustive. The Aesthetic Field Manager is expected to participate in and support all activities reasonably necessary to operate the business, ensure compliance, and deliver results. Duties, responsibilities, and activities may change at any time with or without notice. Leaders may also be asked to participate in organization-wide initiatives, including committees or working groups, to provide field perspective and input on new programs, launches, and events.</p><b><br>
The pay range for this role is:</b><br>
100,000 - 110,000 USD per year(Burlingame, CA)<br>
100,000 - 110,000 USD per year(San Francisco, CA)<br>
100,000 - 110,000 USD per year(Roseville, CA)<br>
100,000 - 110,000 USD per year(San Rafael, CA)<br>
100,000 - 110,000 USD per year(Sunnyvale - San Jose, CA)<br>
100,000 - 110,000 USD per year(Los Gatos, CA)<br>
100,000 - 110,000 USD per year(Walnut Creek, CA)<br>
100,000 - 110,000 USD per year(Dublin, CA)<br>
100,000 - 110,000 USD per year(Sacramento - Sacramento, CA)</div>

Northern California - Aesthetic Field Manager

Applied ABC

<div><div><p><b>Board Certified Behavior Analyst (BCBA) &ndash; Per Diem | Hourly | Flexible Scheduling</b></p>
<p>
Clinical Excellence. Flexible by Design. Meaningful Every Day.</p>
<p><b>
Who We Are</b></p>
<p>
At Applied ABC, we believe every child deserves the chance to thrive and every clinician deserves a workplace that invests in them just as much. We provide exceptional, data-driven ABA therapy that creates real, lasting change for children and families. Our culture is collaborative, mission-driven, and built on the belief that the best outcomes happen when great clinicians are empowered to do their best work.</p>
<p>
We're looking for a Per Diem BCBA who is passionate about clinical excellence, values flexibility, and wants to make a meaningful difference.</p>
<p><b>
Why You'll Love Being Part of Applied ABC</b></p>
<ul>
<li>Clinical Freedom: Focus on what you do best. We handle the operational complexity so you can stay focused on your clients</li>
<li>Flexibility That's Real: Build a schedule around your life, not the other way around. We work around your availability and match you with cases that fit</li>
<li>You're Never on Your Own: Every provider at Applied ABC is supported by a dedicated Staffing Coordinator and an assigned Case Manager so you always have someone in your corner</li>
<li>Tools That Work: Access Applied ABC's proprietary clinical platform, ATrack, built specifically for streamlined treatment planning, data collection, and documentation</li>
</ul>
<p><b>Where You'll Make an Impact</b></p>
<p>
As a Per Diem BCBA at Applied ABC, you'll deliver individualized, evidence-based ABA services that create meaningful progress for children and families. Whether working in-person or remotely, you'll be supported every step of the way.</p>
<p><b>
Clinical Responsibilities</b></p>
<ul>
<li>Conduct initial assessments and ongoing reassessments to drive individualized programming</li>
<li>Develop and implement evidence-based treatment plans tailored to each client's needs</li>
<li>Provide supervision, parent training, and clinical guidance to RBTs and BCaBAs</li>
<li>Analyze behavioral data and adjust programming to ensure continued client progress</li>
<li>Collaborate with families, schools, and interdisciplinary teams to support whole-child outcomes</li>
<li>Maintain timely, accurate, and thorough clinical documentation</li>
<li>Ensure full compliance with BACB, payer, and HIPAA guidelines</li>
<li>Deliver compassionate, ethical, and high-quality ABA services at every touchpoint</li>
</ul>
<p><b>What Sets You Apart</b></p>
<p><b>
Required</b></p>
<ul>
<li>Master&rsquo;s degree in applied Behavior Analysis or a related field</li>
<li>Active BCBA certification in good standing</li>
<li>Current 8-hour supervision certificate</li>
<li>State licensure where applicable</li>
<li>Experience working with children with Autism Spectrum Disorder</li>
<li>Strong communication and organizational skills</li>
<li>Reliable transportation when in-person travel is required</li>
<li>Authorized to work in the United States</li>
</ul>
<p><b>Nice to Have</b></p>
<ul>
<li>Experience supervising RBTs or BCaBAs in a center-based or hybrid setting</li>
<li>Comfort working within digital clinical platforms for data collection and documentation</li>
<li>A collaborative mindset with a track record of strong family and team relationships</li>
</ul>
<p><b>How We Set You Up for Success</b></p>
<p>
At Applied ABC, we combine clinical excellence with strong operational support so you can focus on what matters most, helping clients make meaningful, lasting progress. Here's what that looks like in practice:</p>
<ul>
<li>A dedicated Staffing Coordinator to match you with cases that fit your schedule and expertise</li>
<li>An assigned Case Manager to assist with case support and administrative needs</li>
<li>A specialized Clinical Support team to guide you through onboarding, help new BCBAs learn our systems and processes, and provide ongoing support with treatment plans, client assessments, and more</li>
<li>Access to ATrack, Applied ABC's proprietary platform for treatment planning, data collection, and documentation</li>
<li>A collaborative clinical environment where you're supported, heard, and valued</li>
</ul>
<p><b>Join a Mission That Matters</b></p>
<p>
If you're passionate about helping children thrive and looking for a role that fits your life without sacrificing clinical quality, this is your opportunity.</p>
<p><i>
At Applied ABC, you'll find more than a caseload, you'll find a purpose.</i></p>
<p>
Apply today and help us build brighter futures together. We review applications on a rolling basis and will be in touch with candidates who are a great fit.</p><br>
<p></p>
<p><b>
Applied ABC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.</b></p></div></div><p></p>

Board Certified Behavior Analyst

Rehab Without Walls

<div>Our Company:
<div>
Rehab Without Walls Neuro Rehabilitation</div><div></div>
Overview:
<div><b>
Physical Therapist / Clinical Coordinator</b></div><div></div><div><b><br>
Seeking an experienced Physical Therapist interested in care coordination, neurorehabilitation, and team leadership.</b></div><div></div><div><br>
In this dual-role position, you will provide physical therapy services while serving as a key team lead and central point of contact for coordinating patient care. You'll help facilitate individualized rehabilitation plans, collaborate with the rehab team, and support successful community reintegration for individuals recovering from neurological injuries and complex conditions.</div><div></div><div><b><br>
This role would be the perfect fit for:</b></div><ul><li>
Current Physical Therapist licensure required* in the State of Texas</li><li>
Clinicians who enjoy balancing direct patient care with care coordination responsibilities</li><li>
Professionals knowledgeable in functional neurorehabilitation, including brain and spinal cord injuries</li><li>
Strong documentation, communication, and organizational skills</li><li>
Self-motivated clinicians who thrive in a flexible, community-based environment</li></ul><p></p><p><b><br>
What you'll receive:</b></p><ul><li>
Flexible schedule designed by you</li><li>
Clinical autonomy and meaningful patient impact</li><li>
Drive time paid at your clinical rate + mileage reimbursement</li><li>
No weekends or holidays required</li><li>
Collaborative, team-based neurorehabilitation model with co-treat opportunities</li><li>
Access to educational programs and professional growth pathways</li></ul><br>
<div></div>
Responsibilities:
<ul><li>Manages the provision of individual patient services and collaborates with clinical staff to develop rehabilitation plans. Coordinates the ongoing provision of rehabilitation services.</li><li>Formulates comprehensive, transdisciplinary rehabilitation treatment plans, clinical outcomes, goals/objectives and service delivery for referred patients in conjunction with the patient/care partner and the clinical team.</li><li>Completes CC evaluation and develops patient initial, progress and discharge reports and monitors the patient&rsquo;s status on an ongoing basis. CCs are responsible for completion of patient clinical outcome tools based on diagnosis.</li><li>Monitors patient, family, physician and payer/case manager, referral source satisfaction with the program on a regular basis.</li><li>Leads interdisciplinary case conferences, team meetings, and communicates Treatment Plans/Progress Reports on a regular basis to the physicians, external case manager/payor and/or patient/family members.</li><li>Schedules/facilitates interdisciplinary case conferences with the clinical team, payers/case managers, physicians and family members.</li><li>Communicates regularly with patient, family/ care partner, payer/case manager and physician regarding patient progress and any important issues that arise.</li><li>Facilitates acquisition of necessary equipment to enable achievement of agreed upon functional goals (i.e. HMO, insurance carrier, etc.) with funding source.</li><li>Participates in medical provider meetings to report/resolve medical issues for person served.</li></ul><div><ul><li><br>
Monitors projected hours of service to be delivered to the patient and reports hours/subsequent changes to the local leadership (Executive Director/Director of Clinical Management/Program Manager).</li><li>Negotiates with funding sources for extensions of service beyond initial authorizations.</li><li>Acquires and tracks orders from physician for all provided ongoing services after the initial orders are obtained.</li><li>Adheres to standards of the Company's Code of Conduct, policies, HIPAA and Corporate Compliance programs and appropriate professional practice standards and applicable state/federal laws.</li><li>Attends, participates in and/or conducts internal staff development programs, obtains continuing education as required by Company policy and regulations. Maintains and enhances clinical practice skills.</li><li>Performs other duties, as assigned.</li></ul></div>
Qualifications:
<ul><li>Minimum of Bachelor&rsquo;s degree in Allied Health (OT, PT SLP), Registered Nurse, Human Services, or</li></ul>
Rehabilitation Counseling/Psychology<br>
and<br>
<ul><li>Maintains relevant professional licensure/registration/certification in the state of practice.</li><li>Current certification as Certified Brain Injury Specialist (CBIS) preferred.</li><li>Current BLS (Basic Life Support) First Aid and CPR certifications.
</li><li>Minimum of two-year&rsquo;s experience in a rehabilitation setting with neurologically impaired patients</li><li>Prior case management and/or insurance administration experience preferred.</li><li>Demonstrates excellent organization, problem solving, decision making and communication skills.</li><li>Organized and able to function under minimal supervision.</li><li>Has reliable transportation and able to travel to/from multiple assignments/locations on a daily basis.</li></ul>
About our Line of Business: Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit www.rehabwithoutwalls.com. Follow us on Facebook and LinkedIn. Additional Job Information:
<ul><li>Ability to lift fifty (50) pounds. Moving, lifting, or transferring of patients may involve lifting of up to 100 pounds.</li><li>Ability to stand for extended periods.</li><li>Fine motor skills</li><li>Visual acuity</li><li>Duties require extensive standing and walking.</li><li>Requires lifting, positioning, pushing, and/or transferring patients.</li><li>Duties require frequent reaching, stooping, bending, kneeling, and crouching.</li></ul></div>

Clinical Coordinator/ Physical Therapist

PeopleOne Health

<p><b>**Hiring for Broward County and SDOC Center for Employee Health (831 Simpson Rd. Kissimmee, FL 34744)**</b></p><p><b>Job Summary</b><br/><b>ABOUT PEOPLEONE HEALTH:</b></p><p>PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.</p><p><b>JOB SUMMARY:</b></p><p>The Center Manager is responsible for the overall daily operations of a designated cluster of primary care centers. This leadership role ensures the delivery of high-quality, patient-centered care by overseeing staffing, clinical workflows, compliance, and team engagement. The Center Manager serves as the key liaison between providers, Medical Assistants, and operational leadership to drive clinical efficiency, staff development, and a positive member experience.</p><p><b>Duties:</b></p><p>This position provides supervision to others: <b>Yes</b></p><ul><li>Directly supervise the Team Lead Medical Assistant and all Medical Assistants within the assigned centers.</li><li>Oversee the hiring, onboarding, and training of new Medical Assistants.</li><li>Conduct regular 1:1 check-ins, performance feedback, and development conversations.</li></ul><p><b>ESSENTIAL JOB FUNCTIONS:</b></p><ul><li>Lead and manage the day-to-day operations across a designated group of centers.</li><li>Ensure efficient and compliant execution of clinical workflows and protocols.</li><li>Maintain standards for documentation, infection control, and inventory management.</li><li>Monitor staffing levels and proactively manage schedule changes and coverage needs.</li><li>Oversee time tracking, approve PTO, and manage attendance in accordance with company policy.</li><li>Facilitate regular team huddles to ensure alignment, communication, and accountability.</li><li>Support a culture of collaboration, continuous improvement, and member-first thinking.</li><li>Support and execute initiatives that enhance the overall member (patient) experience.</li><li>Monitor and act on member feedback or service recovery opportunities.</li><li>Track and manage performance metrics (e.g., patient satisfaction, clinical quality, productivity).</li><li>Ensure compliance with internal audits, regulatory requirements, and organizational standards.</li></ul><p>Pay: $76,570.00 - $114,850.00 per year</p><p>Work Location: In person</p>

Center Manager

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