clinical support manager

CDS Life Transitions/ CDS RX

Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way. We are seeking a Clinical Support Specialist (Registered Nurse) to join our team! This hybrid position has a schedule of Monday-Friday 8am-5pm. This position is to support the Western NY region of Prime Care Coordination. PCC Values Its Employees by offering: Paid time off (25 days per year) 10 Paid Holidays Affordable health care coverage including health, dental, vision, starting as low as $10.00/month 401(K) Retirement plan Tuition Reimbursement Generous Employee referral program Employee Wellness Program (earn up to $250 per year!) Numerous other benefits, please apply to find out more! Summary: The Registered Nurse for Prime Care Coordination (PCC) will serve as a member of the assigned regional clinical support team responsible for reviewing case specific information and consulting with care managers to ensure coordinated services are provided to individuals supported by PCC. The RN is also responsible for providing clinical recommendations to enhance service delivery. In partnership with the care coordination team, the RN will provide training and information to individuals and family members, to promote health and well-being, mitigate risk factors and ensure ongoing support. Essential Job Functions: Review case specific information and consult with to care managers to ensure coordination of services Provide clinical recommendations to enhance service delivery In partnership with the care coordination team, provide training and information to individuals and family members, to promote health and well-being and ensure ongoing support; Educate Care Managers, individuals and family members on diagnoses, health conditions and medications; Provide discharge planning assistance to care managers, and attend discharge conferences when appropriate, to support the care manager and family and ensure the plan is in the best interest of the individual; Under the supervision of the director, monitor quality of care outcomes that contribute to overall team performance in achieving desired clinical and operational performance measures. Assist care managers with the interpretation of assessments and screening tools, recommend additional screening or assessment when appropriate, and facilitate access to preventive health screenings. Work in partnership with care managers, assess safety concerns in an individual&rsquo;s environment to promote accessibility and mobility, as well as to provide instruction in patient safety Conduct assessments and assist in developing Life Plans Conduct clinical reviews for individual specific needs or overall program trends and outcomes Conduct home visits for assessment and planning for individuals and families with complex health needs Case conference with clinical providers of treatment to ensure continuity of care Provide health literacy programs and training for staff Provide crisis intervention, referrals and support to individuals and families Provide on call availability with shared coverage with other clinical team members Represent Prime Care Coordination on appropriate committees, boards, and task forces. Establish and maintain positive relationships at all levels inside and outside the organization. Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities Knowledge of OPWDD and/or DOH program and service delivery system. Must be able to multi-task, establish priorities, and meet deadlines. Ability to work in a collaborative environment, work independently and motivate others. Ability to communicate effectively, both orally and in writing. Ability to act quickly, assess and act accordingly in crisis situations . Basic technology skills and understanding of health records. Maintain appropriate confidentiality and discretion at all times. Education and Experience: Must be licensed and currently registered as a Registered Nurse by the New York State Education Department; BSN preferred. Specialized training or one year of professional experience in working with individuals with intellectual and/or developmental disabilities.= Physical Requirements/Working Conditions: Ability to sit continuously. Ability to reach above shoulder level. Ability to turn/twist upper body. Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding. Must be able to travel throughout covered territories in Upstate NY as needed. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Clinical Support Specialist RN

HCA Florida Northside Hospital

<div>Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at HCA Florida Northside Hospital, you&rsquo;ll have all the staffing support, technology and resources you need to deliver safe, high-quality care&mdash;so you can focus on what you do best.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways.
Your responsibilities will include:
<ul><li>Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice</li><li>
Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes</li><li>
Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning</li><li>
Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training</li><li>
Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)</li><li>
Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork</li></ul>
<h6 class="jobSectionHeader">What qualifications you will need:</h6> 
<ul><li> 
<ul><li>Advanced Cardiac Life Spt must be obtained within 30 days of employment start date</li><li>
Basic Cardiac Life Support must be obtained within 30 days of employment start date</li><li>
NIH Stroke Scale must be obtained within 30 days of employment start date</li><li>
Nonviolent Crisis Intervention must be obtained within 90 days of employment start date</li><li>
Preceptor must be obtained within 90 days of employment start date</li><li>
(RN) Registered Nurse</li><li>
Bachelors Degree</li></ul>
</li><li>
No Travel Required</li><li>
2 years experience Required Years of Experience</li></ul>
<h5 class="jobSectionHeader">Benefits</h5>
HCA Florida Northside Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul><li>Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location
Northside Hospital is a 280+ bed facility offering state-of-the-art treatment. We are located in the heart of South Pinellas County. We're minutes from the pristine Gulf Coast beaches and downtown St. Petersburg, FL. Our facility offers a full range of services. These include interventional stroke care, and spine care. These also include orthopedics, 24-hour emergency services, cardiac care and general surgery. We are the first nationally recognized Comprehensive Stroke Center in Pinellas County. Northside Hospital is proud of our recognition as an Accredited Chest Pain Center with PCI. We are an American College of Radiology Accredited facility. We are a Top Performer on Key Quality Measures. The Tampa Bay Heart Institute at Northside Hospital is a comprehensive cardiac care center. Our heart program is widely known for introducing new procedures. The team at Northside Hospital continues to expand its services. We strive to give the St. Petersburg community a healthier tomorrow.
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot;Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.&quot;
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our Clinical Support Coordinator opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Clinical Support Coordinator

MTC Care

<div>POSITION SUMMARY:
The Clinical Support Specialist (&quot;CSS&quot;) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. Please Note- while it is possible that the role may have the potential of becoming hybrid, this is currently anticipated to be full time onsite with our partnering facilities and not remote at this time. 


ESSENTIAL FUNCTIONS:

Onsite Clinical Facilitation
<ul>
<li>Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth</li>
<li>Providing technical support and assistance for telehealth visits to include room and equipment preparation</li>
<li>Supporting clinicians by accessing vitals and other relevant data from the facility's EMR</li>
<li>Procurement of patient referral documents as needed</li>
<li>Acting as a liaison between the clinicians and the facility staff</li>
<li>Interacting with staff and/or family members as necessary</li>
<li>Maintaining responsibility for proper handling and cleaning of MediTelecare equipment</li>
</ul>
Behavioral Health Integration (&quot;BHI&quot;)
<ul>
<li>Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.</li>
</ul>
Clinician Support
<ul>
<li>Providing assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visit</li>
<li>Working closely with the clinician to assure that patient visits run smoothly and efficiently</li></ul> 


GENERAL REQUIREMENTS:

All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry. 


EDUCATION, EXPERIENCE AND LICENSING:
<ul><li>Minimum High School Diploma required</li>
<li>1+ year in a healthcare setting preferred, but not required</li>
<li>Medical Assistant or CNA certification a plus</li></ul> 


KNOWLEDGE, SKILLS AND ABILITIES:
<ul>
<li>Basic working knowledge of medical terminology</li>
<li>Experience in the use of online healthcare tools</li>
<li>Proficiency in Microsoft Office Suite &ndash; Outlook, Word, Excel</li>
<li>Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.</li>
<li>Commitment to providing platinum-level customer service and communication</li>
<li>Ability to embrace a company culture of caring and kindness</li></ul> 


PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
<ul>
<li>A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards</li>
<li>A reliable home internet connection</li>
<li>A valid driver's license and reliable mode of transportation</li>
<li>The ability to travel up to 1 hour in any direction from home office to cover clinics when needed</li>
<li>Ability to stand, walk, see, speak, hear &ndash; both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision</li>
<li>Must be able to lift, push, pull up to 30 lbs. without restrictions</li>
<li>Ability to remain sedentary for long periods of time while working on administrative tasks</li>
<li>May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility</li>
<li>Potential exposure to cleaning chemicals used within a healthcare facility</li></ul> 


DISCLAIMER:

This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.<div> 
<div>
<div><div><div>About Us

MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.</div></div> 
</div>
</div>MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.</div></div>

Clinical Support Specialist

Medical City Healthcare

<div><h4 class="jobSectionHeader">Clinical Support Coordinator</h4>
Medical City Arlington
Shift: Full-Time, Days (with rotating weekends)
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Clinical Support Coordinator with Medical City Arlington you can be a part of an organization that is devoted to giving back!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
New nurses shape the future of patient care, and the support they receive directly impacts how well they deliver it. As a Clinical Support Coordinator, you will be a trusted clinical mentor who helps new graduate nurses and nurses moving into new specialties understand their roles, grow their clinical skills, and deliver safe, quality care. By rounding on units, guiding real-time learning, and coaching in critical moments, you will strengthen confidence, improve practice, and help care teams improve more lives in more ways.
Your responsibilities will include:
<ul><li>Rounding on nursing units to observe care, provide in-the-moment coaching, and reinforce safe, quality nursing practice</li><li>
Guiding new and transitioning nurses through skill development, clinical judgment, care planning, and escalation processes</li><li>
Providing hands-on support during rapid responses and codes, including feedback and clinical debriefs to reinforce learning</li><li>
Teaching, demonstrating, and troubleshooting essential nursing skills while identifying shared learning needs to strengthen training</li><li>
Reinforcing safety standards, regulatory expectations, and communication best practices (AIDET, Teach-Back, Narrating Care)</li><li>
Partnering with unit leaders to support nurse growth, improve practice, and foster accountability, safety, and teamwork</li></ul><h6 class="jobSectionHeader">
What qualifications you will need:</h6><ul><li>
Advanced Cardiac Life Spt must be obtained within 30 days of employment start date</li><li>
Basic Cardiac Life Support must be obtained within 30 days of employment start date</li><li>
Neonate Resuscitate must be obtained within 30 days of employment start date</li><li>
NIH Stroke Scale must be obtained within 30 days of employment start date</li><li>
Nonviolent Crisis Intervention must be obtained within 90 days of employment start date</li><li>
PALS Pediatric Adv Life Supt must be obtained within 1 year of employment start date</li><li>
(RN) Registered Nurse</li><li>
Bachelors Degree</li></ul><h5 class="jobSectionHeader">
Benefits</h5>
Medical City Arlington, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Medical City Arlington is a 435+ bed full-service hospital located in south Arlington. Our services include heart &amp; vascular, brain &amp; spine, emergency and trauma care. We have cancer care, orthopedics, surgical and women's services for our patients. Our women&rsquo;s complex has combined clinical excellence with thoughtful amenities including luxury maternity suites and personalized delivery methods. Our culture is what sets us apart. We have formed a team that works together with purpose. We focus on delivering high-quality care in an environment filled with safety and compassion. Our team consists of over 1,400 full-time and part-time nurses, therapists, technicians and other healthcare colleagues. Medical City Arlington is proud to be a leader in Dallas/Fort Worth healthcare. We have nearly 700 skilled physicians that represent a wide variety of medical specialties. We are the official hospital of the Texas Rangers. We form a team that focuses on high-quality care in an environment filled with compassion and service. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&Acirc; 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Clinical Support Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Methodist Healthcare System

<div>Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Clinical Support Coordinator
Job Summary and Qualifications
The Clinical Support Coordinator supports high quality, patient-centered care by directing and providing feedback, guidance, and mentoring to new graduate nurses and/or nurses that are transitioning to a new specialty. The Clinical Support Coordinator supports multiple units, providing direction, education, and accountability on the hospital&rsquo;s standard of nursing practice, policies, and procedures to ensure compliance with all accrediting and regulatory agency requirements.
Major Responsibilities:
<ul><li>Quality:</li></ul><ul><li>
Performs rounds on each nursing unit, continuously observing, evaluating and assessing the quality of patient care, and identifying nursing educational needs. Escalates concerns about nursing skills, patient care, policies, processes, and equipment as appropriate.
</li><li>Utilizes skills of observation. Provides feedback on nursing assessments, nursing diagnosis, planning, intervention, and evaluation of patient care.
</li><li>Provides feedback and mentoring on patient assessments and care planning.
</li><li>Provides assistance with performing or troubleshooting specific skills.
</li><li>Maintains IMobile phone for easy contact by new graduates or nurses within scope of support.
</li><li>Tracks requests to identify most commonly requested skills for purposes of enhancing orientation &amp; education.
</li><li>Fosters teamwork and contributes to achievement of team goals.
</li><li>Attends rapid responses and codes as needed, to observe, provide feedback, and debrief, facilitate education, direction, coaching before, during and after the rapid response or code as indicated.
</li><li>Shares knowledge/expertise and assists co-workers.
</li><li>Service:</li></ul><ul><li>
Serves as an example of professional nursing practice and promotes pride in nursing for the organization, the community, and the health care industry.
</li><li>Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
</li><li>Promotes evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
</li><li>Directs and ensures that nurses within scope of support have a clear understanding of how to integrate patient experience behaviors into quality, safety, and nursing practice.
</li><li>Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications, and escalates care concerns appropriately.
</li><li>Participates as an engaged, active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.</li><li>
Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
</li><li>People:</li></ul><ul><li>
Serves as a mentor and direct support for nursing colleagues.
</li><li>Fosters teamwork and contributes to the achievement of team goals.
</li><li>Provides input and recommendations for discipline for those nurses within the scope of support.
</li><li>Provides input and participates in performance evaluations for those nurses within the scope of support.
</li><li>Growth:</li></ul><ul><li>
Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.</li><li>
Encourages physician engagement by elevating care of the workforce and mitigating escalations.</li></ul>
What qualifications you will need:
<ul><li>Bachelor's Degree in Nursing is Required
</li><li>Master's Degree in Nursing or related field is Preferred</li><li>
2+ years' experience as an RN is Required
</li><li>1+ years' experience in a leadership role and 1+ years' experience as a preceptor are Preferred
</li><li>Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation is Required.</li><li>
Basic Life Support (BLS) within 30 Days
</li><li>Advanced Cardiac Life Support (ACLS) within 30 Days</li><li>
Preceptor Training within 90 Days</li></ul><h5 class="jobSectionHeader">
Benefits</h5>
Methodist Hospital Specialty and Transplant, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Methodist Hospital Specialty and Transplant has been nationally recognized for its record setting kidney, liver and pancreas transplant programs. It is home to the Texas Transplant Institute and is the largest living donor kidney transplant program in the US. According to the United Network of Organ Sharing database, the center reached a major milestone in 2019 by performing 231 living donor kidney transplants in a single year setting a new national record - that&rsquo;s 65 more transplants than the second center on the list.
In addition to transplant care, Methodist Hospital Specialty and Transplant is a full service hospital with over 260 beds that provides specialized services for liver cancer care, emergency care, weight loss surgery, urology surgery, vascular surgery, inpatient rehabilitation, colorectal surgery and behavioral health care. It is a designated Center of Metabolic and Bariatric Surgery Excellence by the American Society for Bariatric Surgery. Our Sexual Assault Response Team provides a compassionate environment for sexual assault survivors ages 13+, serving as a model for hospitals and agencies all over the world. Methodist Hospital Specialty and Transplant prides itself on providing the highest quality of patient care possible as proven by their consecutive Grade A scores from the Leapfrog&rsquo;s Hospital Safety Grade survey and ranking in the nation&rsquo;s top quartile for patient experience. For more information, please visit our website at www.sahealth.com and select Methodist Hospital Specialty and Transplant under Locations. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Clinical Support Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

AbsoluteCARE

<div><div><div><div><div><div><div><div><div>Remote</div></div></div></div>
United States
Posted 30+ days ago</div></div><div><div><div>
</div></div></div></div></div><div><div><ul>
<li>2+ years prior authorization experience required.</li>
</ul>Job Summary
The Clinical Support Specialist is responsible for completing prior authorizations and supporting all aspects of the PA process, including documentation, expedited reviews, appeals, and cross-functional coordination. This role is accountable for meeting established KPIs (e.g., turnaround time, completion rate, approval ratio), participating in process improvement initiatives, and supporting retraining efforts during workflow transitions. The Specialist utilizes automation platforms and reporting tools to streamline operations and improve provider/patient experience.
Duties and Responsibilities
<ul><li>Complete prior authorization requests promptly and accurately, ensuring compliance with established KPIs (turnaround time, completion rate, approval ratio, documentation accuracy, error rate, staff productivity, automation utilization).</li>
<li>Accurately enter and track PA data in designated systems to support KPI monitoring and reporting.</li>
<li>Document all account activity and respond to inquiries in a timely manner.</li>
<li>Identify, analyze, and escalate trends or issues resulting in denials and delays; participate in root cause analysis and implement new procedures to improve effectiveness.</li>
<li>Collaborate with pharmacy operations, clinical teams, and external partners to resolve PA issues and share best practices.</li>
<li>Support retraining efforts for clinic and pharmacy staff during workflow transitions.</li>
<li>Maintain extensive working knowledge of insurance companies, billing authorization requirements, and payer processes.</li>
<li>Communicate with members, prescribers, pharmacy teams, insurance companies, and referring physicians to resolve coverage issues and expedite approvals.</li>
<li>Utilize automation platforms (e.g., CoverMyMeds) and provider portals to streamline PA processing and improve efficiency.</li>
<li>Demonstrate strong people skills, build effective working relationships, and contribute to a positive team environment.</li>
<li>Exhibit strong time management and organizational skills to prioritize and meet deadlines.</li>
<li> critical thinking and independent decision-making to support the authorization process.</li>
<li>Uphold HIPAA standards and maintain the security and privacy of all information owned by AbsoluteCare or maintained on behalf of members, employees, and business partners.</li>
<li>Management may assign or reassign duties at any time; the job description is subject to change.</li>
</ul>Minimum Qualifications
<ul><li>High School Diploma</li>
<li>Pharmacy Technician or Medical Assistant.</li>
<li>2+ years prior authorization experience required.</li>
</ul><ul><li>Experience using Electronic Medical Records preferred</li>
<li>Experience with CoverMyMeds and other automation platforms preferred.</li>
<li>Knowledge of payer processes and appropriate clinical documentation submission.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Creative, innovative, and able to independently solve problems.</li>
<li>Effectively adapt and respond to a complex, fast-paced, and results-oriented environment.</li>
<li>Working knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel).</li>
<li>Experience in a high-volume, multi-site environment preferred.</li>
</ul>Working Conditions
Remote role with flexibility to work from home; may be required to report to clinic or designated on-site location as operational needs arise. You will need a dedicated, quiet workspace that is conducive to conducting telephonic outreach while adhering to HIPAA and other privacy policies. All necessary electronic supplies, including a laptop, monitors, and any other hardware or software required to perform your duties effectively, will be provided. You will be responsible for setting up and maintaining these tools in your home workspace. A reliable and high-speed Wi-Fi connection or home internet is required to perform the essential functions of this role.
Physical Requirements
<ul><li>Ability to remain stationary for extended periods of time.
</li><li>Repetitious movements.</li>
</ul><ul><li>Frequently move equipment or supplies weighing up to 20 lbs.</li>
</ul>Direct Reports
None
All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company&rsquo;s patients, employees, and business partners. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management&rsquo;s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
</div><div>Company Description:<div>
Why Work at AbsoluteCare?
At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.
We call this &ldquo;care beyond medicine.&rdquo; We have turned the doctor&rsquo;s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members&rsquo; needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.
We don&rsquo;t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.
Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.</div></div>
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.</div></div>

Clinical Support Specialist - 2680

Gaston Mike Liu LLC

We are a busy and growing podiatry practice in Commack, New York, dedicated to providing compassionate, high-quality foot and ankle care. Our office is known for its friendly staff, efficient workflow, and commitment to excellent patient service. We are looking for a motivated and detail-oriented Clinical Support Assistant/Medical Assistant to join our team.Key Responsibilities:<ul><li>Greet and assist patients with professionalism and warmth</li><li>Conduct patient intake, update medical records, and ensure accurate documentation</li><li>Maintain cleanliness and organization of examination rooms</li><li>Clean and sterilize medical instruments</li><li>Keep exam rooms stocked with adequate medical supplies</li><li>Assist during medical examinations and procedures</li><li>Manage patient check-in/check-out, scheduling, and phone communications</li><li>Verify insurance information and assist with billing or payment inquiries</li><li>Medically related clerical work /some computer knowledge required</li></ul>Summary:This position would start initially as a medical assistant learning office protocols, familiarizing yourself with terminology and office flow. Once proficient, the role would be expanded to include front desk and clerical tasksJob Type: Full-timePay: $23.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Commack, NY 11725 (Required)</li></ul>Work Location: In person

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