clinical support specialist

Stryker

<div><h3 class="jobSectionHeader"><b>Why join Stryker?</b></h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader"><b>
Job description</b></h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div><p><br>
We are looking for a Clinical Support Specialist in Eastern Region (Location: Dammam) to provide direct support for all Stryker products associated with Trauma and Extremities procedures.</p><p></p><p><b>
What you will do:</b></p><ul><li><p>
Attend cases and service existing and new customer base within the theatre and clinical environment</p></li><li><p>
Leads communication with stakeholders, presents finding and manages key client relationships.</p></li><li><p>
Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.</p></li><li><p>
Providing theatre and wider HCP staff within depth training on Stryker products</p></li><li><p>
Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.</p></li><li><p>
Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.</p></li><li><p>
Conducts trials and evaluations of products in theatre and clinical environments as required.</p></li></ul><p><b><br>
What you need:</b></p><p></p><p><b>
Required:</b></p><ul><li><p>
Minimum 2 years of relevant experience in clinical support in the Orthopedics field</p></li><li><p>
Analytical thinking.</p></li><li><p>
Ability to work in a collaborative manner with colleagues and customers.</p></li><li><p>
Ability to self-motivate and work under pressure.</p></li></ul><p></p><p><b>
Preferred:</b></p><ul><li><p>
Experience in Trauma and Extremities would be a plus</p></li><li><p>
Certified Theatre Practitioner or ODA, professional training in a medical environment.</p></li></ul></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Clinical Support Specialist, Trauma & Extremities, Eastern Region

Eventus WholeHealth

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div><div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
</div>
<div></div><div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

Clinician Support Specialist

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
<div></div>
<div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

Boston Scientific

<div><p><b>Hiring Manager:</b> Isabelle J G L Bonjean<br>
<b>Recruiter:</b> Ines Somorai</p><p></p><p><b><br>
Business Development Specialist - GATE LAAC</b></p><p></p><p><br>
The <b>Business Development Specialist - GATE LAAC</b> provides expert clinical and technical support for Boston Scientific&rsquo;s <b>WATCHMAN Left Atrial Appendage Closure (LAAC) Device</b> across accounts in the MENA region. This role is pivotal in driving procedural success, expanding therapy adoption, and ensuring best-in-class clinical execution and support. It involves close collaboration with sales, marketing, and physician partners to ensure optimal outcomes for patients and sustainable growth in the region.</p><p><b>
Key Responsibilities</b></p><ul><li>
Provide <b>clinical case support</b> during WATCHMAN procedures in hospitals, ensuring optimal product usage and procedural efficiency</li><li>
Working in close collaboration with the local marketing to set up referral programs, drive therapy awareness , visit referrals and track patients referred</li><li>
Educate physicians and cath lab staff on WATCHMAN product use, patient selection, and procedural techniques through hands-on support and training sessions</li><li>
Act as the primary <b>technical and clinical expert</b> for assigned WATCHMAN accounts, building trust with medical staff and identifying clinical opportunities</li><li>
Collaborate with Regional Sales Manager (RSM) and Account Managers (AMs) to translate clinical activities into commercial opportunities</li><li>
Deliver <b>product in-servicing</b>, therapy development activities, and <b>continuous procedural education</b> to expand market adoption and maintain BSC market share</li><li>
Record and manage customer activities and insights through CRM systems, contributing to broader account planning</li><li>
Support in <b>market development</b> initiatives including proctorships, peer-to-peer education, and local society engagement</li><li>
Contribute clinical insights for <b>tender preparation, contracting, and pricing strategies</b></li><li>
Attend key congresses, symposia, and workshops representing the clinical voice of Boston Scientific&rsquo;s WATCHMAN business</li><li>
Partner with cross-functional teams (Marketing, Medical Affairs, Training) to localize and implement clinical tools and materials</li><li>
Comply with all quality system and regulatory guidelines in delivering support and training activities</li></ul><p></p><p><b><br>
Qualifications</b></p><p><b>
Required Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Life Sciences, Biomedical Engineering, Nursing, or a related field</li><li>
Minimum of <b>1 to 3 years' experience</b> in a clinical or technical support role within medical devices, interventional cardiology, or structural heart</li><li>
Strong knowledge of <b>cardiac anatomy, electrophysiology</b>, or <b>structural heart procedures</b></li><li>
Demonstrated ability to work in <b>catheterization labs</b> and operating rooms under pressure</li><li>
Excellent communication and presentation skills</li><li>
Ability to travel frequently across the MENA region</li><li>
Fluent in English (Arabic and/or French is a strong advantage)</li><li>
Highly self-motivated, organized, and able to manage multiple accounts and priorities</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Experience supporting <b>LAAC, EP, or structural heart devices</b></li><li>
Prior experience with <b>WATCHMAN</b>, LAAO, or competing technologies</li><li>
Experience working with physicians and hospitals in emerging markets</li></ul><p></p><p><b><br>
Requisition ID: </b>624432</p><p></p><p><br>
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most &ndash; united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do &ndash; as a global business and as a global corporate citizen.</p><p></p><p><br>
So, choosing a career with Boston Scientific (NYSE: BSX) isn&rsquo;t just business, it&rsquo;s personal. And if you&rsquo;re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!</p></div>

Business Development Specialist - GATE LAAC

<div><p><b>Additional Locations:</b> N/A</p><p><b>
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance</b></p><p>
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions.</p><p></p><p><b><br>
THIS ROLE IS BASED IN JEDDAH</b></p><p></p><p><b><br>
About The Role </b>Field Clinical Specialist (FCS) provides field/remote clinical, technical &amp; educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.</p><p><b><br>
Responsibilities Will Include
</b></p><ul><li>Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.</li><li>
Work is driven by Customer demand and pre-planned support requirements.</li><li>
Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.</li><li>
Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.</li><li>
Supports Sales team to achieve projected sales goals and increase sales revenues.</li><li>
Develops deep understanding on the workflows and specificities of each hospital &amp; business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.</li><li>
Responds to complex and urgent customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.</li><li>
Records customer information and activities in company&rsquo;s CRM system: use the system as an alignment tool with other commercial roles.</li><li>
Provides clinical education supported with scientific evidence on product usage and customer training.</li><li>
Excellent knowledge in OR etiquette</li><li>
90% of FCS time should be in the Accounts or in the OR with KOL &amp; high Implanters.</li><li>
Comfort in attending 5-6 cases per week with key surgeons across the territories.</li><li>
Initiate a detailed Market Segmentation &amp; Account Mapping exercise.</li><li>
Ability to establish an action Plan by Account By Surgeon</li><li>
Actively Exploring new business opportunities</li></ul><p></p><p><b><br>
What We Are Looking For
</b></p><ul><li>1-3 years of experience in the implants field is required.</li><li>
Experience in supporting clinically with medical devices, preferably in the hospital sector and in an OR setting.</li><li>
Bachelor's degree</li><li>
Good English level</li><li>
Availability to travel extensively</li><li>
Clinical experience with penile prosthesis implantation</li></ul><p></p><p><b><br>
Requisition ID: </b>624417</p><p></p><p><br>
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most &ndash; united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do &ndash; as a global business and as a global corporate citizen.</p><p></p><p><br>
So, choosing a career with Boston Scientific (NYSE: BSX) isn&rsquo;t just business, it&rsquo;s personal. And if you&rsquo;re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!</p></div>

Field Clinical Specialist Urology - KSA, Western Zone

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