clinical support specialist

MTC Care

<div><p><b>POSITION SUMMARY:</b>
</p><p>The Clinical Support Specialist (&quot;CSS&quot;) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. Please Note- while it is possible that the role may have the potential of becoming hybrid, this is currently anticipated to be full time onsite with our partnering facilities and not remote at this time.</p><br>
<p></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<p><b><i>
Onsite Clinical Facilitation</i></b></p>
<ul>
<li>Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth</li>
<li>Providing technical support and assistance for telehealth visits to include room and equipment preparation</li>
<li>Supporting clinicians by accessing vitals and other relevant data from the facility's EMR</li>
<li>Procurement of patient referral documents as needed</li>
<li>Acting as a liaison between the clinicians and the facility staff</li>
<li>Interacting with staff and/or family members as necessary</li>
<li>Maintaining responsibility for proper handling and cleaning of MediTelecare equipment</li>
</ul>
<p><b><i>Behavioral Health Integration (&quot;BHI&quot;)</i></b></p>
<ul>
<li>Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.</li>
</ul>
<p><b><i>Clinician Support</i></b></p>
<ul>
<li>Providing assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visit</li>
<li>Working closely with the clinician to assure that patient visits run smoothly and efficiently</li></ul><br>
<p></p>
<p><b>
GENERAL REQUIREMENTS:</b></p>
<p>
All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.</p><br>
<p></p>
<p><b>
EDUCATION, EXPERIENCE AND LICENSING:
</b></p><ul><li>Minimum High School Diploma required</li>
<li>1+ year in a healthcare setting preferred, but not required</li>
<li>Medical Assistant or CNA certification a plus</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p>
<ul>
<li>Basic working knowledge of medical terminology</li>
<li>Experience in the use of online healthcare tools</li>
<li>Proficiency in Microsoft Office Suite &ndash; Outlook, Word, Excel</li>
<li>Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.</li>
<li>Commitment to providing platinum-level customer service and communication</li>
<li>Ability to embrace a company culture of caring and kindness</li></ul><br>
<p></p>
<p><b>
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:</b></p>
<ul>
<li>A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards</li>
<li>A reliable home internet connection</li>
<li>A valid driver's license and reliable mode of transportation</li>
<li>The ability to travel up to 1 hour in any direction from home office to cover clinics when needed</li>
<li>Ability to stand, walk, see, speak, hear &ndash; both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision</li>
<li>Must be able to lift, push, pull up to 30 lbs. without restrictions</li>
<li>Ability to remain sedentary for long periods of time while working on administrative tasks</li>
<li>May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility</li>
<li>Potential exposure to cleaning chemicals used within a healthcare facility</li></ul><br>
<p></p>
<p><b>
DISCLAIMER:</b></p>
<p>
This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.</p><p></p><div><br>
<div>
<div><div><div><p><b>About Us</b></p>
<p>
MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.</p></div></div><br>
</div>
</div><p></p><p>MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.</p></div></div>

Clinical Support Specialist

AbsoluteCARE

<div><div><div><div><div><div><div><div><div>Remote</div></div></div></div><p>
United States</p><p>
Posted 30+ days ago</p></div></div><div><div><div><b>
</b></div></div></div></div></div><div><div><ul>
<li><b>2+ years prior authorization experience required.</b></li>
</ul><p><b>Job Summary</b></p>
<p>The Clinical Support Specialist is responsible for completing prior authorizations and supporting all aspects of the PA process, including documentation, expedited reviews, appeals, and cross-functional coordination. This role is accountable for meeting established KPIs (e.g., turnaround time, completion rate, approval ratio), participating in process improvement initiatives, and supporting retraining efforts during workflow transitions. The Specialist utilizes automation platforms and reporting tools to streamline operations and improve provider/patient experience.</p>
<p><b>Duties and Responsibilities</b></p>
<ul><li>Complete prior authorization requests promptly and accurately, ensuring compliance with established KPIs (turnaround time, completion rate, approval ratio, documentation accuracy, error rate, staff productivity, automation utilization).</li>
<li>Accurately enter and track PA data in designated systems to support KPI monitoring and reporting.</li>
<li>Document all account activity and respond to inquiries in a timely manner.</li>
<li>Identify, analyze, and escalate trends or issues resulting in denials and delays; participate in root cause analysis and implement new procedures to improve effectiveness.</li>
<li>Collaborate with pharmacy operations, clinical teams, and external partners to resolve PA issues and share best practices.</li>
<li>Support retraining efforts for clinic and pharmacy staff during workflow transitions.</li>
<li>Maintain extensive working knowledge of insurance companies, billing authorization requirements, and payer processes.</li>
<li>Communicate with members, prescribers, pharmacy teams, insurance companies, and referring physicians to resolve coverage issues and expedite approvals.</li>
<li>Utilize automation platforms (e.g., CoverMyMeds) and provider portals to streamline PA processing and improve efficiency.</li>
<li>Demonstrate strong people skills, build effective working relationships, and contribute to a positive team environment.</li>
<li>Exhibit strong time management and organizational skills to prioritize and meet deadlines.</li>
<li> critical thinking and independent decision-making to support the authorization process.</li>
<li>Uphold HIPAA standards and maintain the security and privacy of all information owned by AbsoluteCare or maintained on behalf of members, employees, and business partners.</li>
<li>Management may assign or reassign duties at any time; the job description is subject to change.</li>
</ul><p><b>Minimum Qualifications</b></p>
<ul><li>High School Diploma</li>
<li>Pharmacy Technician or Medical Assistant.</li>
<li>2+ years prior authorization experience required.</li>
</ul><ul><li>Experience using Electronic Medical Records preferred</li>
<li>Experience with CoverMyMeds and other automation platforms preferred.</li>
<li>Knowledge of payer processes and appropriate clinical documentation submission.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Creative, innovative, and able to independently solve problems.</li>
<li>Effectively adapt and respond to a complex, fast-paced, and results-oriented environment.</li>
<li>Working knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel).</li>
<li>Experience in a high-volume, multi-site environment preferred.</li>
</ul><p><b>Working Conditions</b></p>
<p>Remote role with flexibility to work from home; may be required to report to clinic or designated on-site location as operational needs arise. You will need a dedicated, quiet workspace that is conducive to conducting telephonic outreach while adhering to HIPAA and other privacy policies. All necessary electronic supplies, including a laptop, monitors, and any other hardware or software required to perform your duties effectively, will be provided. You will be responsible for setting up and maintaining these tools in your home workspace. A reliable and high-speed Wi-Fi connection or home internet is required to perform the essential functions of this role.</p>
<p><b>Physical Requirements</b></p>
<ul><li>Ability to remain stationary for extended periods of time.
</li><li>Repetitious movements.</li>
</ul><ul><li>Frequently move equipment or supplies weighing up to 20 lbs.</li>
</ul><p><b>Direct Reports</b></p>
<p>None</p>
<p></p><p>All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company&rsquo;s patients, employees, and business partners. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management&rsquo;s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.</p>
</div><p></p><div><p>Company Description:</p><div><p><b>
Why Work at AbsoluteCare?</b></p>
<p>At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into <i>members</i>: people who are entitled to some of the best, most focused care this country has to offer.</p>
<p>We call this &ldquo;care beyond medicine.&rdquo; We have turned the doctor&rsquo;s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members&rsquo; needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.</p>
<p>We don&rsquo;t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it <i>works</i>.</p>
<p>Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.</p></div></div><p>
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.</p></div></div>

Clinical Support Specialist - 2680

CDS Life Transitions/ CDS RX

<p>Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way.<br/></p><p>We are seeking a Clinical Support Specialist (Registered Nurse) to join our team!<br/></p><p>This hybrid position has a schedule of Monday-Friday 8am-5pm. This position is to support the Western NY region of Prime Care Coordination.<br/></p><p>PCC Values Its Employees by offering:<br/></p><p>Paid time off (25 days per year)<br/>10 Paid Holidays<br/>Affordable health care coverage including health, dental, vision, starting as low as $10.00/month<br/>401(K) Retirement plan<br/>Tuition Reimbursement<br/>Generous Employee referral program<br/>Employee Wellness Program (earn up to $250 per year!)<br/>Numerous other benefits, please apply to find out more!<br/></p><p>Summary:<br/></p><p>The Registered Nurse for Prime Care Coordination (PCC) will serve as a member of the assigned regional clinical support team responsible for reviewing case specific information and consulting with care managers to ensure coordinated services are provided to individuals supported by PCC. The RN is also responsible for providing clinical recommendations to enhance service delivery. In partnership with the care coordination team, the RN will provide training and information to individuals and family members, to promote health and well-being, mitigate risk factors and ensure ongoing support.<br/></p><p>Essential Job Functions:<br/></p><p>Review case specific information and consult with to care managers to ensure coordination of services<br/>Provide clinical recommendations to enhance service delivery<br/>In partnership with the care coordination team, provide training and information to individuals and family members, to promote health and well-being and ensure ongoing support;<br/>Educate Care Managers, individuals and family members on diagnoses, health conditions and medications;<br/>Provide discharge planning assistance to care managers, and attend discharge conferences when appropriate, to support the care manager and family and ensure the plan is in the best interest of the individual;<br/>Under the supervision of the director, monitor quality of care outcomes that contribute to overall team performance in achieving desired clinical and operational performance measures.<br/>Assist care managers with the interpretation of assessments and screening tools, recommend additional screening or assessment when appropriate, and facilitate access to preventive health screenings.<br/>Work in partnership with care managers, assess safety concerns in an individual&rsquo;s environment to promote accessibility and mobility, as well as to provide instruction in patient safety<br/>Conduct assessments and assist in developing Life Plans<br/>Conduct clinical reviews for individual specific needs or overall program trends and outcomes<br/>Conduct home visits for assessment and planning for individuals and families with complex health needs<br/>Case conference with clinical providers of treatment to ensure continuity of care<br/>Provide health literacy programs and training for staff<br/>Provide crisis intervention, referrals and support to individuals and families<br/>Provide on call availability with shared coverage with other clinical team members<br/>Represent Prime Care Coordination on appropriate committees, boards, and task forces.<br/>Establish and maintain positive relationships at all levels inside and outside the organization.<br/>Perform all other duties relevant to the position as requested.<br/></p><p>Knowledge, Skills, and Abilities<br/></p><p>Knowledge of OPWDD and/or DOH program and service delivery system.<br/>Must be able to multi-task, establish priorities, and meet deadlines.<br/>Ability to work in a collaborative environment, work independently and motivate others.<br/>Ability to communicate effectively, both orally and in writing.<br/>Ability to act quickly, assess and act accordingly in crisis situations .<br/>Basic technology skills and understanding of health records.<br/>Maintain appropriate confidentiality and discretion at all times.<br/></p><p>Education and Experience:<br/></p><p>Must be licensed and currently registered as a Registered Nurse by the New York State Education Department; BSN preferred.<br/>Specialized training or one year of professional experience in working with individuals with intellectual and/or developmental disabilities.=<br/></p><p>Physical Requirements/Working Conditions:<br/></p><p>Ability to sit continuously.<br/>Ability to reach above shoulder level.<br/>Ability to turn/twist upper body.<br/>Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding.<br/>Must be able to travel throughout covered territories in Upstate NY as needed.<br/></p><p>Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600<br/></p>

Clinical Support Specialist RN

Siemens Healthineers

<div><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p><p></p><p>
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p><p></p>
Provides clinical support management, as a subject matter expert in dosimetry, of incoming customer support requests regarding oncology products.<p></p><p>
Summary</p><ul><li>
Management of incoming customer support requests regarding Varian&rsquo;s Oncology products.</li><li>
Capable of recommending solutions/corrective actions to customer application questions.</li><li>
Ability to clinically assess situations/issues and determine appropriate escalation path.</li><li>
Works as an integral member of the complaint process, and communicates relevant information to the customer as appropriate.</li><li>
May also provide customer training, demo support at Trade Shows and for the Varian Sales organization, as well as formulate and review written customer support training materials</li><li>
Applicable to the Oncology Systems business only: Position must have full access to VMS client sites to perform the essential functions of this position. Many VMS clients require VMS employees and representatives to meet certain &ldquo;Vendor Credentialing&rdquo; requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access, and must continue to meet those requirements during the course of VMS employment in this position.</li></ul><p></p><p><br>
Minimum Required Skills and Knowledge</p><ul><li>
Strong interpersonal skills</li><li>
Proficiency in computer usage</li><li>
Strong customer service skills</li><li>
Has substantial understanding of the job and applies knowledge and skills to apply a wide range of tasks.</li><li>
Obtains and completes LMS training plan specific to assigned responsibility.</li><li>
Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.</li><li>
Experience with SAP or equivalent ERP product and productivity software desired</li><li>
Relevant Professional Designation Dosimetrist with preferably 5+ years clinical experience. CMD preferred</li><li>
Bachelor&rsquo;s degree (or equivalent experience) and 5+ years of related experience</li><li>
This is a remote role across the US with less than 25% travel requirements.</li></ul><p></p><p>
#LI-Remote</p><p></p><p><b>
Who we are</b>: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p><p></p><p><b>
How we work:</b> When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p><p></p><p>
To find out more about Siemens Healthineers businesses, please visit our company page here.</p><p></p><p>
The base pay range for this position is:</p><p></p>
$99,930 - $137,401<p></p><p>
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.</p><p></p><p>
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
</p><p></p><p>The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.</p><p></p><p>
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.</p><p></p><p><b>
Equal Employment Opportunity Statement: </b>Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.</p><p></p><p><b>
EEO is the Law:</b> Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.</p><p></p><p><b>
Reasonable Accommodations:</b> Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.</p><p></p><p>
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you&rsquo;re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
</p><p></p><p><b>California Privacy Notice:</b> California residents have the right to receive additional notices about their personal information. To learn more, click here.</p><p></p><p><b>
Export Control:</b> &ldquo;A successful candidate must be able to work with controlled technology in accordance with US export control law.&rdquo; &ldquo;It is Siemens Healthineers&rsquo; policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.&rdquo;</p><p></p><p><b>
Data Privacy:</b> We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
</p><p></p><p><b>Beware of Job Scams:</b> Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.</p><p></p><p><b>
To all recruitment agencies: </b>Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.</p></div><p></p>

Clinical Support Specialist - Dosimetrist (REMOTE)

State of Nebraska

<div><p><b>The work we do matters!
</b></p><p><b>Hiring Agency:
</b></p>Correctional Services - Agency 46<br>
<p><br>
<b>Location:
</b></p>Lincoln, NE<br>
<p><br>
<b>Hiring Rate:
</b></p>$30.600<br>
<p><br>
<b>Job Posting:
</b></p>JR2026-00025024 Clinical Support Specialist - Reception and Treatment Center (Evergreen) (Open)<br>
<p><br>
<b>Applications No Longer Accepted On </b>(If no date is displayed, job is posted as open until closed):<br>
</p><p><br>
<b>Job Description:
</b></p>The Nebraska Department of Correctional Services (NDCS) is seeking a resilient Clinical Support Specialist to join our mental health team at the Reception and Treatment Center. This role works under the direction of the Mental Health Supervisor to provide essential care within a correctional residential setting. The Clinical Support Specialist role requires a collaborative professional dedicated to ongoing mental health training and the delivery of high-impact, structured support.
<br>
<br>
For Americans with Disabilities Act (ADA) accommodations, please contact Megan Jones at megan.jones@nebraska.gov.<br>
<p></p><br>
<p><b>DUTIES
</b></p><ul><li><p>Lead psychoeducational classes. Interact with incarcerated individuals to instruct and orient to mental health residential units and programming.
</p></li><li><p>Provide verbal de-escalation for residential/programming participants. Provide input into individualized treatment plans. Participate in multidisciplinary team meetings, staff meetings, and informal consultations.
</p></li><li><p>Support individuals with daily living and therapeutic activities.
</p></li><li><p>Attend Mental Health trainings and any additional training deemed necessary for the position.
</p></li><li><p>Write incident reports and contact notes. Develop and implement behavioral baselines.
</p></li><li><p>Review individualized treatment plans to support goals and objectives.
</p></li><li><p>Work under supervision and direction of the Mental Health supervisor.<br>
</p></li></ul><p></p><br>
<p><b>Requirements / Qualifications
</b></p><p><b>Minimum Qualifications: </b>Associate&rsquo;s degree in criminal justice, behavioral science, human services or related field OR two years of experience working with persons referred through the legal system. Must be at least 18 years of age. No felony or domestic abuse related convictions.
</p><p></p><p><b>Preferred Qualifications: </b>One year of corrections experience or experience working in the mental health field.
</p><p></p><p><b>Other: </b>Requires a valid driver&rsquo;s license to occasionally transport inmates. Transcripts required at time of appointment. Must pass a background check. Applicants accepting a job offer must pass the following pre-employment exams in this order: medical exam, and at a randomly announced time pass a drug test. Must successfully complete the fully paid Nebraska Corrections Training Program.<br>
</p><p></p><br>
<p>If you're <b>currently </b>employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the <b>Jobs Hub - Internal Apply </b>app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/<br>
</p><h2 class="jobSectionHeader"><br>
<b>Benefits
</b></h2><p>We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
<br>
<br>
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
</p><p></p><p><b>Equal Opportunity Statement
</b></p><p>The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.</p></div>

Clinical Support Specialist - Reception and Treatment Center

<p></p><div><p><b>POSITION SUMMARY:</b>
</p><p>The Clinical Support Specialist (&quot;CSS&quot;) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.</p><br>
<p></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<p><b><i>
Onsite Clinical Facilitation</i></b></p>
<ul>
<li>Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth</li>
<li>Providing technical support and assistance for telehealth visits to include room and equipment preparation</li>
<li>Supporting clinicians by accessing vitals and other relevant data from the facility's EMR</li>
<li>Procurement of patient referral documents as needed</li>
<li>Acting as a liaison between the clinicians and the facility staff</li>
<li>Interacting with staff and/or family members as necessary</li>
<li>Maintaining responsibility for proper handling and cleaning of MTC Care equipment</li>
</ul>
<p><b><i>Behavioral Health Integration (&quot;BHI&quot;)</i></b></p>
<ul>
<li>Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.</li>
</ul>
<p><b><i>Clinician Support</i></b></p>
<ul>
<li>Providing assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visit</li>
<li>Working closely with the clinician to assure that patient visits run smoothly and efficiently</li></ul><br>
<p></p>
<p><b>
GENERAL REQUIREMENTS:</b></p>
<p>
All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.</p><br>
<p></p>
<p><b>
EDUCATION, EXPERIENCE AND LICENSING:
</b></p><ul><li>Minimum High School Diploma required</li>
<li>1+ year in a healthcare setting preferred, but not required</li>
<li>Medical Assistant or CNA certification a plus</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p>
<ul>
<li>Basic working knowledge of medical terminology</li>
<li>Experience in the use of online healthcare tools</li>
<li>Proficiency in Microsoft Office Suite &ndash; Outlook, Word, Excel</li>
<li>Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.</li>
<li>Commitment to providing platinum-level customer service and communication</li>
<li>Ability to embrace a company culture of caring and kindness</li></ul><br>
<p></p>
<p><b>
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:</b></p>
<ul>
<li>A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards</li>
<li>A reliable home internet connection</li>
<li>A valid driver's license and reliable mode of transportation</li>
<li>The ability to travel up to 1 hour in any direction from home office to cover clinics when needed</li>
<li>Ability to stand, walk, see, speak, hear &ndash; both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision</li>
<li>Must be able to lift, push, pull up to 30 lbs. without restrictions</li>
<li>Ability to remain sedentary for long periods of time while working on administrative tasks</li>
<li>May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility</li>
<li>Potential exposure to cleaning chemicals used within a healthcare facilities</li></ul><br>
<p></p>
<p><b>
DISCLAIMER:</b></p>
<p>
This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.</p><p></p><div><br>
<div>
<div><div><div><p><b>About Us</b></p>
<p>
MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.</p></div></div><br>
</div>
</div><p></p><p>MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.</p></div></div>

Clinical Support Specialist (Part-time) - Andover MA

Eventus WholeHealth

<div><div><b>Clinician Support Specialist</b></div><br>
<div></div>
<div></div>
<div><b>Position Summary:</b></div>
<div>Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.</div>
<div></div>
<div>The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The Clinician Support Specialist is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home.</div>
<div></div>
<div><div>Hours: Mon-Fri - 8-hour dayshift</div>
<div>Fuel Card to assist with commutes</div>
</div>
<div></div><div><b>Provider Support</b></div>
<ul><li>Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day</li>
<li>Ensure that each patient is seen as medically necessary per clinical protocol.</li>
<li>Serve as a &ldquo;buffer&rdquo; between provider and families/staff to facilitate proper patient management.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>If scheduling is assigned: Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.</li>
<li>Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges</li>
<li>Prepare clinical documentation for assigned providers each day</li>
<li>Complete basic opening of encounter note as per discipline protocol</li>
<li>Perform medication reconciliation on all scheduled patients each encounter</li>
<li>Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider</li>
<li>Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines</li>
<li>Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day</li>
<li>Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits</li>
</ul>
<div></div><div><b>Facility Support</b></div>
<ul><li>When scheduling is an expectation for your role:
<ul><li>Share patient schedules with key facility staff as needed.</li>
</ul></li><li>Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day)</li>
<li>Assist with triage documentation as needed.</li>
<li>Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
</li><li>Assist with consents for any services needed.</li>
<li>Attend stand up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.</li>
<li>Assist with discharge planning of clinical services as needed.</li>
<li>Ensuring check in and out each day with facility staff regarding patients seen, status, etc.</li>
</ul>
<div></div><div><b>Patient Support</b></div>
<ul><li>Maintain patient confidentiality at all times.</li>
<li>Document appropriate encounter and time for CCM and BHI services</li>
<li>Check all forms of communication several times daily to ensure patient needs are met.</li>
<li>Inform patient and family of recent visits, new orders and defer to provider when needed</li>
<li>Communicate transitions of care to CCM team to enhance patient care and education.</li>
</ul><div>Additional Duties and Responsibilities</div>
<div><ul><li>Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures and outlined in employee handbook including HIPAA rules and regulations.</li>
<li>Clinician Support Specialists should adhere to the Eventus WholeHealth dress code policy i.e. clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear and name badge.</li>
<li>When duties are completed ahead of scheduled workday, report to your Lead Clinician Support Specialist for any additional assignments.</li>
<li>Clinician Support Specialists should seek further training if uncertain how to proceed with any assignment.</li>
</ul>
</div><div></div><div><b>Qualifications/Education:</b></div>
<div>High School Diploma or equivalency</div>
<div>Must have a valid driver's license and reliable transportation</div>
<div>Expected to travel up to 1 hour from home address</div>
<div>Certified Clinician Support Specialist degree a plus</div>
<div>Typing speed of 45wpm or greater</div>
<div>Medical Scribing experience preferred</div><br>
<div></div>
<div></div>
<div><b>WHAT WE OFFER</b></div>
<div>Our full-time positions offer provide:</div>
<div>A chance to be part of a growing and emerging culture</div>
<div>Fuel card to assist with commutes</div>
<div>Paid time off benefits</div>
<div>Holidays</div>
<div>Health benefits (medical, dental vision)</div>
<div>Short &amp; Long-term disability options</div>
<div>Employer Contribution to 401k Retirement</div>
<div><br>
About Eventus WholeHealth:<br>
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.</div></div>

Clinician Support Specialist

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