clinical support specialist

Stryker

<div><h3 class="jobSectionHeader"><b>Why join Stryker?</b></h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader"><b>
Job description</b></h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
<br>
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<br>
<div><h3 class="jobSectionHeader"><b>
We are looking for a Clinical Support Specialist in the South/West Region to provide direct support for all Stryker products associated with Trauma and Extremities procedures.</b></h3><h3 class="jobSectionHeader"><b>
What you will do:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Attend cases and service existing and new customer base within the theatre and clinical environment</b></h3></li><li><h3 class="jobSectionHeader"><b>
Leads communication with stakeholders, presents finding and manages key client relationships.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Providing theatre and wider HCP staff within depth training on Stryker products</b></h3></li><li><h3 class="jobSectionHeader"><b>
Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Conducts trials and evaluations of products in theatre and clinical environments as required.</b></h3></li></ul><h3 class="jobSectionHeader"><br>
<b>
What you need:</b></h3><h3 class="jobSectionHeader"><b>
Required:</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Minimum 2 years of relevant experience in clinical support.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Experience in Trauma and Extremities.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Analytical thinking.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to work in a collaborative manner with colleagues and customers.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to self-motivate and work under pressure.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Preferred:</b></h3><p></p><h3 class="jobSectionHeader"><b>
Certified Theatre Practitioner or ODA, professional training in a medical environment.</b></h3><h3 class="jobSectionHeader"><b>
Industry background also advantageous.</b></h3></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Clinical Support Specialist, Trauma - South/West Region

Coloplast

<b>Location:</b><br>
Dubai, AE
<br><br>
<b>Job Family:</b> Sales
<br><b>Country/Region:</b> United Arab Emirates
<br><br>
<b>Location:</b> Dubai, travel 60-80% of the time
<br><b>Department:</b> Commercial/ dotted line to medical education
<br><br>
<b>Job Type:</b> Full-Time
<br><b>Reports To:</b> Regional Sales Manager Middle East.
<br><br>
<b>Position Summary:</b><br>
Atos Medical, part of Coloplast is seeking a clinically experienced and dynamic Clinical Application Specialist with a strong background in ICU nursing and respiratory care to support the clinical adoption of tracheostomy and laryngectomy products.
<br><br>
You will play a key role in educating and supporting clinicians, helping them integrate our airway management solutions for ICU patients and laryngectomy patients in Middle East region.
<br><br>
This is a customer-facing role that combines clinical expertise with product training, sales support, and post-sale follow-up to ensure optimal use and outcomes in hospital and critical care settings.
<br><br>
<b>Key Responsibilities:</b><br>
Provide clinical expertise, training, and education on the safe and effective use of tracheostomy and laryngectomy products.
<br>Support distributors sales team during customer visits, product evaluations, and product trials, acting as a clinical liaison.
<br>Conduct product demonstrations and hands-on in-servicing for ICU nurses, respiratory therapists, ENT teams, and SLPs.
<br>Collaborate with hospital stakeholders to ensure successful adoption and protocol integration of tracheostomy and laryngectomy products into clinical practice.
<br>Ensure training needs are identified for all customers and plans/organizes the logistics of training delivery.
<br>Respond to clinical inquiries and provide troubleshooting support pre- and post-sale.
<br>Deliver clinical insights to marketing and product teams to support product improvement, training content, and competitive positioning.
<br>Represent the company at medical conferences, workshops, and industry events.
<br>Maintain up-to-date knowledge of clinical guidelines, and industry trends.
<br>Assist the Regional Sales Manager in the various projects like establishing centers of excellence, creating and managing advisory boards, creating clinical evidence, influencing national / regional guidelines, conducting high impact clinical programs etc.
<br>Regularly liaise with the Global Learning Centre, Product Development, Medical Affairs and Applied Research such that a wide view of the organizations educational and technical activities can be maintained
<br>Understands the principles of adult learning and the need to deliver ‘train- trainer’ solutions that align with customer needs.
<br>Maintaining own professional competence and expert clinical applications knowledge without practicing on a daily basis.
<br><br>
<b>Qualifications:</b><br>
<b>Required:</b><br>
Active Registered Nurse (RN) license.
<br>Arabic and English fluency is a must.
<br>Minimum 3 years of ICU/respiratory therapist with experience in tracheostomy and laryngectomy.
<br>Previous experience in the same position is highly preferred.
<br>Previous exposure to Middle East region and familiar with the Middle Eastern culture.
<br>Strong presentation and teaching skills; comfortable training clinicians at the bedside or in group settings.
<br>Excellent communication, interpersonal, and customer service skills.
<br>Experience in multiple software packages Microsoft Word, Excel and PowerPoint.
<br>Effective communication skills (written and verbal) to interact with management and peers.
<br>Ability and willingness to travel up to 60–80%, including occasional overnight stays.
<br><br>
<b>Preferred:</b><br>
Prior experience in clinical support in tracheostomy and/ or laryngectomy sector.
<br>Experience working with tracheostomy and laryngectomy care products.
<br>Familiarity with hospital purchasing processes, product evaluation protocols, and infection control considerations.
<br>BSN or advanced degree in ICU Nursing, Respiratory Therapy, or related healthcare field.
<br>Familiarity with CRM tools and virtual training platforms.
<br><br>
Why Join Us?
<br><br>
Be at the forefront of airway management innovation with a company dedicated to improving patient care and outcomes.
<br>Join a supportive, collaborative team that values your clinical expertise and input.
<br>Competitive base salary, travel reimbursement, performance bonuses, and full benefits package.
<br>Opportunities for professional growth in clinical education, product development, or commercial roles.
<br><br>
Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox®, Provox Life™ and Tracoe.
<br><br>
We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.
<br><br>
Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.
<br><br>
Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S
<br><br>
59966
<br>#LI-AT

Clinical Application Specialist - Middle East

W. L. Gore & Associates

<div><div><div><div><h2 class="jobSectionHeader"><b>About the Role</b></h2></div><div><div>
We are looking for an Aortic Clinical Specialist Associate to join our team in the Medical Products Division. In this role, you will sell and promote existing and new products in all areas and applications. You should be passionate about supporting state-of-the art products that are the highest quality in their class and be energized by working for a world-class manufacturer and collaborating on cross-functional teams.</div><div><br>
</div><div>This role will cover the territory of Central and Southwest Missouri; the candidate must reside in Columbia or Springfield, Missouri, or surrounding areas.</div><div><br>
</div><div>This is a remote position, and you can work from home in most locations in Columbia or Springfield, Missouri, or surrounding areas.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li>
Assist doctors in patient screening, case planning, and device selection</li><li>
Troubleshoot problem cases</li><li>
Provide technical support during clinical EVAR and TEVAR cases</li><li>
Conduct in-house and field-based training programs for Gore associates</li><li>
Provide simulation-based training to Surgeons, Nurses, and Vascular Surgery and Interventional Radiology Fellows</li><li>
Provide hospital in-services to Surgeons, Nurses, and Fellows</li><li>
Help develop materials for doctor- and associate-training programs</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Required Qualifications</b></h2></div><div><ul><li>
Minimum of 3 years related experience with/in the nursing, radiation technology, operating room, catheter lab, radiology/cardiology departments or other medical device support roles</li><li>
Strong communication and interpersonal skills</li><li>
Track record of successfully adapting to changing product and project commitment</li><li>
Availability to support emergent cases in your local market, including remaining &ldquo;on call&rdquo;, which could result in the need to work nights and weekends when necessary</li><li>
Current, valid driver's license</li><li>
Demonstrated ability to apply medical, surgical, and interventional skills and terminology</li><li>
Ability to perform the responsibilities of this role at our customer locations, which includes meeting vendor credentialing and hospital access requirements for healthcare professionals, relative to immunizations (which may include a requirement to provide proof that you are fully vaccinated with one of the COVID-19 vaccines)</li><li>
Ability to travel up to 50% per month, with the agility to adapt to frequent changes in travel schedules (e.g., to support emergency clinical cases) and must reside in the Columbia or Springfield, Missouri, or surrounding areas</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Desired Qualifications</b></h2></div><div><ul><li>
Degree in Nursing, Radiologic Technology, Life Sciences or similar experience</li><li>
Prior Industry experience at a Clinical Specialist</li></ul><p></p><p><br>
This role requires ongoing access to U.S. hospitals and compliance with facility-specific access policies (which may include a requirement to provide proof that you are fully vaccinated with one of the COVID-19 vaccines), vendor credentialing requirements including drug screening, background checks, immunization and training.</p><p><br>
</p><p>This position offers a remote work arrangement in the country from which the Associate is employed. Eligibility is dependent on the responsibilities of the role and business needs, and the Associate must agree to comply with Gore&rsquo;s work arrangement policies.</p><p></p><p><br>
Note: In the United States, restrictions exist for remote work from Alaska, Hawaii and Rhode Island.</p></div></div></div><p></p><p><b><br>
What We Offer</b></p><p>
Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.<br>
<br>
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for &ldquo;profit-sharing&rdquo;. Learn more at gore.com/careers/benefits<br>
<br>
Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.<br>
<br>
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws,<br>
<br>
Gore requires all applicants to be eligible to work within the United States. Gore generally will not sponsor visas unless otherwise noted on the position description.<br>
<br>
<b>Our Talent Acquisition Team welcomes your questions at </b><b>gore.com/careers/contact</b><br>
 #LI-MSL</p><p>
#LI-Remote</p></div>

Clinical Specialist Associate - Remote

LivaNova

<div><div>Join us today and make a difference in people's lives!</div><div><br>
POSITION SUMMARY</div><div>
The primary objective of the Regional Field Clinical Specialist (FCS) is to provide in-house and field-based clinical and technical training/support for medical devices for the assigned region and therapeutic areas. The candidate will be responsible for training health care professionals in the use of pre and post market medical devices and associated surgical procedures; and troubleshooting the Company's products in the field; programming devices and providing technical expertise in the development of new products. The candidate will perform these duties and develop the necessary training materials in compliance with the Company&rsquo;s policies</div><div>
ESSENTIAL JOB FUNCTIONS</div><ul><li>Clinical support to end users, follow-up support and troubleshooting of the assigned LivaNova Products.</li><li>Conducting training for LivaNova employees</li></ul><div>
Clinical and Technical Support</div><ul><li>Provide clinical support for LivaNova products during surgical procedures</li><li>Provides support and follow-ups in hospitals and clinics, as specified in study protocols or through commercialization efforts</li><li>Receives technical inquiries by telephone. Researches solutions to questions or problems</li><li>Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc</li></ul><div>
Educational/Research Support</div><ul><li>Builds professional and technical knowledge by engaging with end users, attending scientific conferences, educational workshops, delivering presentations and training to field personnel and reviewing professional publications</li><li>Regularly educates and updates clinicians on new product releases of device systems and features, including both hardware and software modifications</li><li>Aid end users with technology &ndash; literature searches, LivaNova technology</li><li>Maintain open, effective communication with all LivaNova functions, including Regulatory Assurance, Quality Assurance, and Product Development, as well as with employees</li><li>Generate literature/training materials &ndash; create tech memos, facilitate Sales and Marketing personnel with Marketing literature review</li><li>Travel may be extensive, up to 80%</li></ul><div></div><div>
KNOWLEDGE, SKILLS &amp; ABILITIES</div><div>
Candidate must have:</div><ul><li>Ability to communicate effectively with health care professionals</li><li>Ability to instruct/coach others on use of products and clinical applications</li><li>Strong interpersonal skills and professional demeanor</li><li>Effective problem solving and trouble shooting skills</li><li>Excellent organizational skills</li><li>Ability to prioritize under pressure</li><li>Solid MS Office skills including PowerPoint</li><li>The ability to manage multiple tasks simultaneously</li></ul><div></div><div>
LANGUAGE Skills</div><ul><li>
Good English proficiency</li><li>
Arabic preferred</li></ul><div></div><div>
SITE LOCATION</div><div>
Jeddah.</div><div>
EDUCATION</div><div>
Bachelor's degree in health care related field. Advanced degree in health sciences or engineering is preferred.</div><div>
EXPERIENCE</div><div>
Must have prior experience of at least 2 years as a cardiovascular perfusionist</div><div>
Valuing different backgrounds:</div><div><i>
LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. </i><i>Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate&rsquo;s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.</i></div><div></div><div>
Notice to third party agencies:</div><div><i>
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.</i></div><div></div><div>
Beware of Job Scams:</div><div><i>
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for &ldquo;See Open Jobs&rdquo; on</i><i> </i><div><i>https://www.livanova.com/en-us/careers</i></div><i>, and check that all recruitment emails come from an @livanova.com email address.</i></div></div>

Regional GCC Field Clinical Specialist CP

Medtronic

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1><h3 class="jobSectionHeader"><b>Responsibilities may include the following and other duties may be assigned.
</b></h3><ul><li><h3 class="jobSectionHeader"><b>Conducts on-site education and / or consulting.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
</b></h3></li><li><h3 class="jobSectionHeader"><b>Participates in conventions, forums, and meetings to increase product awareness.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Serves as a technical resource to support sales of a specific medical product or solution.
</b></h3></li></ul><h3 class="jobSectionHeader"><b>SPECIALIST CAREER STREAM: </b><b>Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects &ndash; from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
</b></h3><h3 class="jobSectionHeader"><b>DIFFERENTIATING FACTORS
</b></h3><h3 class="jobSectionHeader"><b>Autonomy: </b><b>Entry-level individual contributor on a project or work team.
</b><br>
<b>Works with close supervision.
</b></h3><h3 class="jobSectionHeader"><b>Organizational Impact: </b><b>Delivers work of limited scope, typically smaller, less complex projects or related activities.
</b></h3><h3 class="jobSectionHeader"><b>Innovation and Complexity: </b><b>Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.
</b><br>
<b>Makes minor changes in systems and processes to solve problems .
</b></h3><h3 class="jobSectionHeader"><b>Communication and Influence: </b><b>Communicates primarily with internal contacts within immediate group.
</b><br>
<b>Contacts others to gather, confirm and convey information.
</b></h3><h3 class="jobSectionHeader"><b>Leadership and Talent Management: </b><b>N / A &ndash; job at this level is focused on self-development .
</b></h3><h3 class="jobSectionHeader"><b>Required Knowledge and Experience: </b><b>Requires broad theoretical job knowledge typically obtained through advanced education.
</b><br>
<b>Requires a Bachelor degree (b.tech/bca/b.sc/b.pharma) with 1-5 years of relevant experience.
</b></h3><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p><p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
<br>
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
<br>
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p></div><p></p>

Associate Clinical Specialist

<div><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
</p><p></p><h1 class="jobSectionHeader"><b>A Day in the Life
</b></h1>CSR conversion
<p></p><p>Responsibilities may include the following and other duties may be assigned.
</p><ul><li>Conducts on-site education and / or consulting.
</li><li>Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
</li><li>Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
</li><li>Participates in conventions, forums, and meetings to increase product awareness.
</li><li>Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
</li><li>Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
</li><li>Serves as a technical resource to support sales of a specific medical product or solution.
</li></ul><p></p><p><b>SPECIALIST CAREER STREAM: </b>Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects &ndash; from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
</p><p><b>DIFFERENTIATING FACTORS
</b></p><p><b>Autonomy: </b>Entry-level individual contributor on a project or work team.
<br>
Works with close supervision.
</p><p><b>Organizational Impact: </b>Delivers work of limited scope, typically smaller, less complex projects or related activities.
</p><p><b>Innovation and Complexity: </b>Identifies, defines and addresses problems that are not immediately evident but typically not difficult or complex.
<br>
Makes minor changes in systems and processes to solve problems .
</p><p><b>Communication and Influence: </b>Communicates primarily with internal contacts within immediate group.
<br>
Contacts others to gather, confirm and convey information.
</p><p><b>Leadership and Talent Management: </b>N / A &ndash; job at this level is focused on self-development .
</p><p><b>Required Knowledge and Experience: </b>Requires broad theoretical job knowledge typically obtained through advanced education.
<br>
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. &sect; 214.2(h)( 4)(iii)(A), 0 years of experience required.
</p><p></p><p>In the APAC Region Only:
</p><ul><li>High School Diploma with a minimum of 4 years relevant experience
</li></ul><p></p><p><b>Physical Job Requirements
</b><br>
<br>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
</p><p></p><h1 class="jobSectionHeader"><b>Benefits &amp; Compensation
</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package
</b><br>
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>
<br>
</p><p></p><h1 class="jobSectionHeader"><b>About Medtronic
</b></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
<br>
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
<br>
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p></div><p></p>

Assoc Clinical Specialist

Midmark Corporation

<div><p><b>JOB SUMMARY:
</b></p><p>The Clinical Solutions Advisor serves as Midmark&acirc;&euro;&trade;s senior, field-facing clinical authority for escalated customer needs and a clinical expert partner to cross-functional teams throughout the product lifecycle. Reporting to the Chief Medical Officer, the Clinical Solutions Advisor blends real-world clinical expertise with strong customer engagement, collaboration, and communication skills to strengthen product performance, elevate clinical credibility, improve customer satisfaction, and assist continuous improvement efforts. The role balances direct customer interactions with internal project contributions and periodic thought-leadership content, while traveling extensively as business needs arise.<br>
</p><p></p><p><b>ESSENTIAL/PRIMARY DUTIES:
</b></p><ul><li><p>Lead Tier-2 clinical support operations, ensuring timely resolution of escalated customer issues, and maintaining excellence in clinical performance and satisfaction.
</p></li><li><p>Engage strategically with customers, sales teams, and clinical education (virtual and onsite) to assess, troubleshoot, and resolve clinical challenges in real time.
</p></li><li><p>Analyze and communicate findings from field engagements, recommending corrective actions and continuous improvement initiatives to Clinical Affairs, Q&amp;R, and Product Development leadership.
</p></li><li><p>Collaborate with Sales leadership to provide clinical expertise during pre-sales activities, clarifying clinical workflows, use cases, and solution value.
</p></li><li><p>Serve as the primary clinical advisor throughout solution development, influencing design, and commercialization strategies to align with user needs and clinical realities.
</p></li><li><p>Define and advocate for clinical requirements including workflow integration, ergonomics, usability, and key quality standards that enhance product effectiveness.
</p></li><li><p>Provide clinical oversight and input to verification, validation, usability studies, and evidence or claims development, ensuring alignment with regulatory and quality objectives.
</p></li><li><p>Engage and manage relationships with external clinical experts to gather insights that inform innovation, design decisions, and market readiness.
</p></li><li><p>Advance Midmark&acirc;&euro;&trade;s clinical thought leadership through authored content, presentations, and active representation at industry events and customer forums.
</p></li><li><p>Mentor and empower internal teams, elevating clinical knowledge, cross-functional collaboration, and field readiness to strengthen Midmark&acirc;&euro;&trade;s clinical excellence.<br>
</p></li></ul><p></p><p><b>SECONDARY DUTIES:
</b></p><ul><li><p>N/A<br>
</p></li></ul><p></p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><p>Registered Nurse (RN) with a BSN (MSN or Advanced Practice Degree preferred; MBA a plus) and possess 5+ years of clinical experience, ideally in emergency, acute, perioperative, or primary care settings, or an equivalent combination of education and experience. They are knowledgeable in medical devices, clinical workflows, ergonomics, and human factors, with excellent presentation and technical writing abilities.<br>
</p><p></p><p><b>COMPETENCY and/or SKILL:
</b></p><ul><li><p>Deep understanding of clinical practice, patient care processes, and healthcare environments.
</p></li><li><p>Proven ability to build trust, manage relationships, and address complex clinical and operational concerns.
</p></li><li><p>Demonstrates strong customer-facing and problem-solving skills, with proven ability in conflict management, complaint resolution, and effective communication across diverse audiences.
</p></li><li><p>Familiar with medical technologies, clinical workflows, ergonomics, and human factors.
</p></li><li><p>Clear, confident communicator with strong presentation, facilitation, and technical writing skills.
</p></li><li><p>Translates clinical insights into product strategy, design requirements, and measurable business value.
</p></li><li><p>Excels in cross-functional collaboration to align clinical, commercial, and technical objectives.
</p></li><li><p>Experience authoring clinical content (e.g., blogs, white papers) and representing the organization in professional forums.
</p></li><li><p>Thrives in dynamic environments, adjusting priorities and supporting short-notice travel, and field demands.
</p></li><li><p>Dedicated to developing internal clinical knowledge and enhancing team capability and performance.<br>
</p></li></ul><p></p><p><b>SUPERVISORY RESPONSIBILITIES:
</b></p><ul><li><p>None</p></li></ul></div><br><div></div>

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