clinical team lead

RHO Inc

<div><p>Join us in redefining what it means to work for a CRO.</p><p>
When you work at Rho, it&rsquo;s more than just a job&mdash;you become part of the Rho Factor. We&rsquo;re a proud bunch of science nerds who love tackling big challenges together. We&rsquo;re not your typical CRO, and we&rsquo;re not trying to be. Here, curiosity is encouraged, fresh approaches are welcome, and collaboration is at the heart of everything we do.</p><p>
Whether you&rsquo;re a data wizard, analytical genius, project mastermind, or any other role, you&rsquo;ll fit right into the equation of the Rho Factor. Expect plenty of geeky jokes, eccentric personalities, spontaneous brainstorms, and a supportive community where people genuinely care about their work&mdash;and each other.</p><p>
You&rsquo;ll have the opportunity to experience a thriving company with real stability - financial, workforce, and corporate, which has created a safe environment to innovate and develop over a long and rewarding career.
</p><p>We are currently hiring a Clinical Team Lead to join our team! As Clinical Team Lead II, you are integral in driving clinical research project success. You will have the opportunity to independently manage and maintain ownership of the clinical operations portion of assigned projects. You&rsquo;ll provide direction to and training CRAs assigned to those projects. In addition, you will oversee of all operational aspects related to the planning and oversight of CRA and site performance as well as ensuring that sites and CRAs operate in compliance with study protocols, ICH/GCP guidelines, and Federal Regulations.</p><p>
Our Clinical Operations Team will tell you, joining Rho has been one of their best career moves in terms of contentment, financial rewards and career growth, which is why we have such stability in the group!</p><p>
This role can be remote anywhere in the US.</p><p></p><p>
What You'll Be Doing:</p><p></p><ul><li>
Proactively drive project success, including working closely with cross-functional study leadership to develop and implement operational strategies</li><li>
Identify and mitigate clinical risks, as well as contribute to the development of the quality risk management plan</li><li>
Provide skilled review of study protocols and other study materials (e.g. CRF)</li><li>
Develop and manage clinical operations timelines, metrics, resourcing, budget and activities</li><li>
Develop monitoring tools and plans</li><li>
Accountable for operational aspects of planning and oversight of site performance in accordance with departmental productivity expectations</li><li>
Create and conduct training sessions including investigator meetings, conferences, and team trainings</li><li>
Determine and drive the study start up process (track and report progress, review data), ensuring that all sites are selected and supplies provided in accordance with study expectations</li><li>
Provide status updates to project management and sponsors</li><li>
Lead regular clinical team teleconferences</li><li>
Work effectively with Site staff, as needed, serving as an escalation point for CRAs as issues arise</li><li>
Manage clinical Site communication and documentation of decisions, including mass correspondence to sites regarding study updates</li><li>
Participate in the RFP process, including internal and external business development meetings</li><li>
Review monitoring visit reports and ensure finalization is within contractual timeline</li><li>
May assist Project Managers with project management tasks as assigned</li><li>
Support the management and development of In-house CRAs and CRAs</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
8+ years of clinical research experience within the CRO, pharmaceutical, or biotechnology industry, including 1-2 years of experience leading the clinical operations function within clinical trials and at least 2 years of on-site monitoring experience; preferred therapeutic experience in Neurology and Pain.</li><li>
BA/BS, preferably in a life science, nursing, pharmacy or related field</li><li>
Demonstrated understanding of medical/therapeutic area knowledge and medical terminology</li><li>
Strong Communicator: Demonstrate written, verbal and presentation skills to help showcase the successes of your work and Rho&rsquo;s.</li><li>
Committed to Quality: Every job at Rho requires an attention to detail, a deep understanding of our high-quality scientific standards, and an ability to care about every outcome.</li><li>
High-Character: Contribute to our collaborative culture with honesty and integrity. At Rho, we value a strong team spirit highlighted by loyalty, accountability, and mutual trust. We work smart together, we work hard together, and we laugh together. We take responsibility for our actions, forgive honest mistakes and respect one another.</li><li>
Critical Thinker: Rho values thinking. Draw on your native ingenuity, sharpened and enhanced by our intellect, training, and experience. We evaluate situations and opportunities objectively and incisively; we then craft novel, practical solutions.</li><li>
Agile and Adaptable: Rho values the ability to change quickly. We eagerly anticipate, respond to, and take advantage of changes in our environment. We embrace risk but manage it by planning, accepting, and learning from both failures and successes. The opportunity to adapt and evolve energizes us.</li><li>
Ability to travel, as needed, possibly up to 25%</li></ul><p></p><b><br>
Benefits</b><p><br>
A few more things to know about us:</p><p></p><p><br>
Benefits: Rho provides a comprehensive benefits package for all benefit-eligible employees, which includes medical, vision, dental, HSA, FSA, EAP, life &amp; disability insurance and 401(k). All employees are eligible for paid time off, holidays, parental leave and bereavement leave.</p><p>
Flexibility: We encourage a work-life balance that allows employees to bring their best selves to work while being passionate about their lives outside work.</p><p>
As required by pay transparency laws in some states, Rho provides the range of starting compensation (annual salary or hourly rate) it reasonably expects to pay for a given role. Actual compensation is influenced by a wide array of factors including but not limited to role responsibilities and location as well as candidate skill set and level of experience. The range of starting pay for this role is $130,000-$150,000 per year.</p><p>
EOE. Veterans/Disabled</p></div>

Clinical Team Lead

Ballad Health

<div><p><b>Job Description:</b><br>
Summary:</p><p><br>
The Team Lead, Behavioral Health Clinical Program is a Master&rsquo;s prepared provider with demonstrated leadership abilities and clinical excellence. This individual serves as the primary resource for clinicians on site. The Team Lead, Behavioral Health Clinical Program is responsible for role optimization, onboarding of new team members, advocacy, and acting as the primary liaison with the Manager, Behavioral Health Clinical Program. This position is held concurrently with clinical practice in the respective specialty. The Team Lead, Behavioral Health Clinical Program is assigned by the Manager, Behavioral Health Clinical Program to provide clinical supervision following the following the guidelines of the Department of Safety and Professionals Services and the evidence-based models provided at the clinics. This individual will assure quality patient care through monitoring fidelity to evidence-based models, as assigned by the Manager. The Team Lead, Behavioral Health Clinical Program would attend to patient crisis situations as needed and work collaboratively with the Manager to assist in advocacy and implementation of advanced practice models of care. The Team Lead will represent team clinicians in addressing significant issues and barriers affective clinical practice, safety, quality and professionalism for Behavioral Health clinicians. This individual will address on-site issues through demonstration of strong problem-solving abilities and good judgement and proactively serve as point person for communicating with leadership, including the Manager, and other relevant parties. The Team Lead will collaborate with the Manager to develop and implement orientation, perform competency assessments, and mentor new Behavioral Health team members, as well as practicum and intern students. This individual will inform the Manager of any Human Resources issues that arise, provide detailed input on clinicians for performance reviews as well as assist the Manager with coordination of the performance review process and program for team members they lead. The Team Lead will coordinate staffing coverage with clinicians on site and facility approval of clinical time and attendance records.</p><p></p><p>
Requirements:</p><p><br>
Master's degree in psychology, counseling, social work, or a mental health related field. Must possess excellent verbal and written skills. Should have thorough working knowledge of professional ethics, standards, and relevant state and federal laws. Demonstrates understanding of etiology and dynamics of psychopathology, current diagnostic terminology, and psychiatric and psychological treatments. Sophistication required in interviewing, report writing, clinical assessment and consultation with clinical staff required. Minimum of two (2) years of experience as a Mental Health Therapist is required. Minimum of three (3) years of experience as a Mental Health Therapist in a Health Care setting specifically, Clinical Psychology, Substance Abuse treatment, Clinical Mental Health Counseling or Clinical Social Work, or Integrated Care is preferred. Prior experience working in a lead role/capacity is also preferred.</p><br>
<br>
<p></p><p>Licenses and Certifications:</p><ul><li><br>
Valid and active Therapist licensure in the appropriate state</li><li>CPR required</li><li>De-escalation program annual certification</li></ul><p></p><p><b><br>
Work Requirements:</b><br>
Shift: Day<br>
On Call: No<br>
Weekends: No<br>
Travel Required: No Travel<br>
Shift Details: 7am-7pm
<br>
City/State: Johnson City, TN</p><p></p><p><b>
Location:</b><br>
Ballad Health Medical Associates</p></div><p></p>

Team Lead Behavioral Health Clinical Program (7a-7p) - Johnson City, TN

Sarasota Memorial Hospital

<div>Job Summary:
<div>
The clinical supervisor will assist with oversight of daily operations, including clinical staffing and scheduling, supply management, and collaboration with front office lead to improve communication and workflows between the front and back office. They will be present on the clinical floor and at the nurses&rsquo; station to support the clinical team and providers with situations that arise. They will also serve as backup for the other clinical supervisor in overseeing the nuclear stress lab and nurse visits.</div><div></div><div><br>
Additionally, the clinical supervisor will work closely with the multi-specialty manager and other clinical supervisor on growth initiatives such as advanced imaging, North Port, EPIC-integrated workflows, staffing models, regulatory compliance, and addressing various clinical matters, including patient care in the office and insurance appeals.</div>
Required Qualifications:
<ul><li>Require two (2) years of healthcare experience.</li><li>Require graduate of an accredited school of nursing or a diploma program.</li><li>Require Basic Life Support/CPR certification; or must be obtained within thirty (30) days of hire/transfer date.</li><li>Require an active State of Florida Registered Nurse (RN) licensure.</li></ul>
Preferred Qualifications:
<ul><li>Prefer two (2) years of leadership experience in a healthcare or physician office setting.</li></ul>
Work Days/Shift/Start Time:
<div>
Monday through Friday 8:00-4:30</div>
Employment Screening Requirements: As part of Sarasota Memorial Health Care System&rsquo;s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/</div>

Clinical Supervisor III - Interventional Cardiology

Dental Care Alliance

<div>Overview:
<div><b>
Must have Dental Office Experience</b></div><div>
Advanced Dentistry of South Florida is seeking an experienced <b>Lead Clinical Treatment Coordinator</b> to join our fast-paced, multi-specialty private practice in <b>Delray Beach, Florida.</b></div><div></div><div><br>
This role is ideal for a strong dental professional who is confident managing complex treatment plans, coordinating patient care, and supporting clinical team performance in a high-volume, high-expectation environment. Our practice is known for delivering comprehensive dentistry with a concierge-level patient experience, supported by modern technology and a collaborative team culture.</div><h3 class="jobSectionHeader"><b>
Practice Location</b></h3><div>
15340 Jog Rd, Suite 100<br>
Delray Beach, FL 33446</div><div></div><div><b><br>
Schedule:</b> Full-Time | Monday &ndash; Friday</div><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li><div>
Coordinate complex treatment plans and multi-phase cases from diagnosis through completion</div></li><li><div>
Support case acceptance through patient communication and follow-up</div></li><li><div>
Collaborate closely with doctors, specialists, and clinical teams</div></li><li><div>
Lead onboarding, mentoring, and performance support for clinical team members</div></li><li><div>
Maintain accurate documentation, insurance coordination, and treatment sequencing</div></li><li><div>
Manage hospital-based case logistics and continuity of care</div></li><li><div>
Utilize dental technology including Dentrix, iTero, CBCT, and Overjet</div></li><li><div>
Support clinical workflow efficiency and patient experience standards</div></li></ul><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h3><ul><li><div>
Minimum <b>5 years dental practice experience</b></div></li><li><div>
Strong background in treatment coordination and case presentation</div></li><li><div>
Knowledge of insurance workflows, CDT coding, and revenue cycle processes</div></li><li><div>
Experience in leadership or team lead roles preferred</div></li><li><div>
Comfortable working across both clinical and administrative functions</div></li><li><div>
Experience with Invisalign workflows and provisional fabrication is a plus</div></li></ul><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><ul><li><div>
Competitive salary + performance-based incentives</div></li><li><div>
Medical, dental, and vision benefit options</div></li><li><div>
Paid time off and paid holidays</div></li><li><div>
Continuing education and leadership development support</div></li><li><div>
Team events and long-term growth opportunities</div></li></ul><h3 class="jobSectionHeader"><b>
Why Join Advanced Dentistry of South Florida?</b></h3><div>
Join a respected, multi-specialty private practice with <b>9+ doctors and a strong clinical reputation.</b> This is an opportunity to step into a leadership-focused role where your organization, clinical knowledge, and initiative will directly impact patient care and team success.</div><h3 class="jobSectionHeader"><b>
How to Apply</b></h3><div>
Apply today by submitting your resume through Indeed. We look forward to learning more about your experience.</div><div><b>
#LI-SM1</b></div><p></p><p><i><br>
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!</i></p>
Qualifications:
<ul><li>High school diploma or equivalent (required)</li><li>
Minimum of 2 years of front office experience, preferably in a dental setting and dental software</li><li>
Proficiency in Microsoft Office Suite</li><li>
Experience working with various dental insurance plans, couples with strong communication skills.</li></ul><p></p><div><b><br>
Legal Disclaimer:</b><br>
<i>We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.</i><br>
<br>
<i>The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.</i></div></div>

Lead Clinical Treatment Coordinator

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2><p>
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p><b>
Job Summary</b></p><p>
The Division of Hospital Medicine (DOHM) at Michigan Medicine ? one of the largest clinical divisions at Michigan Medicine, with 170 faculty, 60 APPs (Advanced Practice Providers), and 65 staff operating across a 24/7 multi-site inpatient environment; is seeking an Administrative Specialist Associate to serve as the operational lead for APP workforce administration. This role owns the full APP clinical schedule, timekeeping and payroll processes, leave of absence coordination, and the tracking systems that keep a complex provider group running. You will partner closely with the APP Manager, Clinical Operations Manager and Clinical Liaison as a primary point of contact and subject matter expert. Direct experience with clinical scheduling is a plus, but we welcome candidates with strong transferable skills in workforce coordination or operations who are ready to grow.</p><p><b>
Why This Role</b></p><p>
If you love the puzzle of assembling a complex schedule and want that work to matter; this role delivers both. The Division of Hospital Medicine operates at scale and at pace, and the person in this position isn't just maintaining a system; they're a critical operational resource for a provider group that depends on their expertise every day.</p><p>
This is a role with genuine ownership, a collaborative team, and room to grow. We are committed to providing robust onboarding and training so the right person can build confidence and competence in the clinical environment, we're investing in long-term fit, not just immediate coverage. If you bring the foundational skills and the right disposition, we want to hear from you.</p><h2 class="jobSectionHeader"><b>
Mission Statement</b></h2><p>
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p><h2 class="jobSectionHeader"><b>
Why Join Michigan Medicine?</b></h2><p>
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p><p><b>
What Benefits can you Look Forward to?</b></p><ul>
<li>Excellent medical, dental and vision coverage effective on your very first day</li>
<li>2:1 Match on retirement savings</li></ul><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li><p>
Clinical Schedule, Time-Off &amp; Leave Administration</p><ul><li><p>
Serve as primary lead for end-to-end build, maintenance, and management of the APP clinical schedule across multiple inpatient service lines; provide backup support to the Faculty Clinical Schedule and Clinical Liaison.</p></li><li><p>
Manage all schedule change requests, swaps, coverage adjustments, vacation, applying consistent standards and documenting decisions; proactively identify gaps or coverage risks and exercise independent judgment to implement corrective action.</p></li><li><p>
Maintain a real-time tracking system for APP time off across all categories (vacation, CME, sick leave, etc.); ensure records are accurate and accessible to relevant stakeholders.</p></li><li><p>
Serve as the primary administrative coordinator for APP leaves of absence, partnering with the APP Manager on documentation, communication, and coverage planning throughout the leave period.</p></li></ul></li><li><p>
Timekeeping, Payroll &amp; Compliance</p><ul><li><p>
Lead APP timekeeping processes: review and correct timesheets for a large provider group (Nurse Practitioner and Physician Assistants); audit for accuracy and resolve discrepancies before payroll deadlines.</p></li><li><p>
Review GPR for accuracy; serve as central point of contact with payroll to resolve errors and respond to employee inquiries.</p></li><li><p>
Partner with the APP manager to ensure accurate reflection and interpretation of hours worked by employees.</p></li><li><p>
Maintain current working knowledge of collective bargaining agreements governing PA and NP employees; ensure practices remain compliant and partner with HR to interpret or apply agreement provisions as needed.</p></li></ul></li><li><p>
Documentation &amp; Operations</p><ul><li><p>
Develop and maintain resource manuals, procedural documentation, and tracking tools across scheduling, timekeeping, payroll, and leave administration.</p></li><li><p>
Identify workflow inefficiencies and propose or implement improvements in collaboration with the administrative and clinical operations teams.</p></li></ul></li><li><p>
Other duties as assigned.</p></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li><p>
Bachelor's degree or equivalent combination of education and experience.</p></li><li><p>
Three to four years of administrative or operations experience; healthcare or clinical environment is a plus, not a requirement.</p></li><li><p>
Demonstrated experience managing complex, multi-variable coordination work scheduling, workforce tracking, project administration, or similar.</p></li><li><p>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook); ability to quickly learn workforce and scheduling software.</p></li><li><p>
Familiarity with timekeeping, payroll, or leave administration in any employment context.</p></li><li><p>
Strong attention to detail, independent judgment, and discretion in handling sensitive personnel matters.</p></li><li><p>
Excellent communication skills and comfort engaging with providers, leadership, and administrative colleagues at all levels.</p></li></ul><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><ul><li><p>
Experience with QGenda or similar scheduling/workforce management software.</p></li><li><p>
Experience in an academic medical center or multi-provider clinical division.</p></li><li><p>
Knowledge of FMLA and institutional leave programs.</p></li><li><p>
Familiarity with collective bargaining agreements or unionized workforce environments.</p></li><li><p>
Experience developing policies, procedures, or administrative resource documentation.</p></li></ul><h2 class="jobSectionHeader"><b>
Work Locations</b></h2><p>
The role is hybrid, spending approximately one day per week or as needed on site at our administrative offices in UH South at the Main Hospital in Ann Arbor, MI.</p><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p><b>
Supervision Provided: </b>This position is directly supervised by the Clinical Operations Manager with functional supervision provided by the APP Manager.</p><h2 class="jobSectionHeader"><b>
Background Screening</b></h2><p>
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p><h2 class="jobSectionHeader"><b>
Application Deadline</b></h2><p>
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>275205</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>APP Clinical Schedule Lead</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Admin Specialist Assoc Health</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Medical School</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>3/19/2026 - 4/02/2026</p></div></div></div>

APP Clinical Schedule Lead

Optum

<div><p><b>Optum NM is seeking a Clinician Team Lead - Clinical Informatics to join our team in Albuquerque, NM. Optum is a clinician-led care organization that is changing the way clinicians work and live.</b></p><p><b>
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.</b></p><p>
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while <b>Caring. Connecting. Growing together.</b></p><p>
The Clinician Team Lead, Clinical Informatics is a member of the clinic leadership team who provides leadership and direction to clinic providers in collaboration with their Associate Medical Director and dyad operations partners. The Team Lead is responsible for driving MA growth, improving quality metrics, driving patient safety, and supporting lean process improvements and standard work. The Team Lead continues to have clinical responsibilities in addition to their administrative role. This position is allotted 4 hours Team Lead administrative time weekly.</p><p><b><br>
Primary Responsibilities:</b></p><ul><li>
Provides diagnosis, treatment, therapy, and management of patients according to current standards of care utilizing best evidence-based practice recommendations</li><li>
Works collaboratively with the patient to provide a Patient-Centered approach to care, adhering to the organization's Patient-Centered mission</li><li>
Drives organization-specific initiatives including Quality (STAR, HEDIS, CAPHS/HOS) and Affordability, and ensures that the processes and procedures are in line with the approved business model</li><li>
Ensures quality indicators are being met and continuously improved by participating in Quality Meetings. Outlines objectives for clinic team members to ensure quality indicators are defined and understood in order to be achieved</li><li>
Supervises clinician team members, including coordination of paid time off, CME time and expense approvals, OLCM license review, and clinician/patient complaint management. Team Leads will meet with direct reports monthly. They will provide performance reviews quarterly with monthly touchpoints</li><li>
Partners with Operations leadership to ensure the success of the clinic team within the clinics.</li><li>
Ensures clinician team members are in compliance with Optum policies and procedures and serves as the liaison between clinicians and the People Team for policy interpretation</li><li>
Performs annual evaluations and participates in creating MAP and developmental goals for the clinician team members as well as participates in company-led initiatives, leadership readiness, and job expansion activities of assigned clinician team members</li><li>
Participates in various committees as assigned and disseminates information timely to all team members</li><li>
Assists in team member recruiting and retention efforts by identifying clinic needs and developing a succession plan for primary care</li><li>
Promotes patient safety and partners with operational leadership to ensure clinic compliance</li><li>
Utilizes evidence-based care processes to meet affordability goals</li><li>
Is accountable for clinic customer satisfaction scores, reviews, and action plans</li><li>
Develops and promotes organization's culture in clinic team members</li><li>
Optimizes clinician productivity and performance</li><li>
Serves as a clinical subject matter expert bridging frontline care delivery and health IT systems</li><li>
Partners with providers, operations, and IT to optimize EHR workflows, templates, order sets, and clinical decision support</li><li>
Leads analysis, design, testing, and implementation of clinical informatics initiatives and system enhancements</li><li>
Identifies workflow inefficiencies and translate clinical requirements into actionable technical specifications</li><li>
Supports quality, safety, population health, and value based care initiatives through data driven solutions</li><li>
Provides clinician education, go live support, and ongoing optimization for informatics tools and workflows</li><li>
Participates in governance, change management, and prioritization of informatics requests</li><li>
Monitors outcomes and adoption metrics to ensure clinical solutions meet operational and patient care goals</li><li>
Performs all other duties as assigned</li></ul><p><br>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</p><p><b><br>
Required Qualifications:</b></p><ul><li>
Graduate of an accredited Certified Nurse Practitioner Program</li><li>
Board Certified/Eligible Advanced Practice Clinician</li><li>
Minimum 2 years of experience in outpatient primary care medicine</li><li>
1-2 years of management experience or have exhibited appropriate leadership potential.</li><li>
Experience in medical utilization management, medical quality assurance, quality improvement techniques, risk management, and compliance</li><li>
Knowledge of primary care operations; knowledge of management practices, human relations, consensus building, and collaborative ability</li><li>
Must have strong oral and written communication techniques and be professionally respected by peers; leadership ability and demonstrated competence in the primary care setting</li><li>
Nurse Practitioner: Current NBR Certification; Licensed RN by the State of NM; Current Nurse Practitioner in the state of NM</li><li>
Physician Assistant: Licensed Physician Assistant by the State of NM</li><li>
Current and unrestricted DEA certificate</li><li>
BLS certification required within 30 days of hire</li><li>
Must be able to meet all pre-employment requirements</li><li>
Must be able to meet all health requirements at hire and periodically thereafter, as required by company policy/state regulations to verify that they/he/she is free from communicable disease and physically able to perform assigned duties</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Master's Degree in Nursing</li></ul><p><br>
The salary range for this role is $226,000 to $366,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.</p><p></p><p><i><br>
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></p><p><i>
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</i></p></div>

Clinician Team Lead - Clinical Informatics - Optum New Mexico

NorthShore Health Centers

<p><div><div><p><b>Summary/</b><br>
<b>Objective</b></p><p><br>
The Clinical Staff Lead assists NorthShore clinical staff and is responsible for assessing, planning, and supervising under the direction and guidance of the Regional Clinical Services Manager. The Clinical Staff Lead is an expert in their role and practices according to NorthShore polices.<br>
</p></div><br>
<div><p><b>Essential Functions</b></p><div><br>
<ul><li>
Provides coverage and support to clinical staff, as needed</li><li>
Assists with training of newly hired staff</li><li>
Facilitates quality control activities</li><li>
Completes other tasks, as assigned by Regional Clinical Services Manager</li><li>
Serves as the health center&rsquo;s VFC liaison and point person</li><li>
Monitors and ensures staff is following policies and procedures under the supervision of the Regional Clinical Services Manager</li><li>
Supports management with compliances of HRSA and OSHA regulations</li><li>
Maintains health center clinical inventory and replenishes as needed</li><li>
Monitors daily work assignments, including staff lunches and break times, as directed by the Regional Clinical Services Manager</li><li>
Assists with facilitating daily huddles in the absence of management, or as directed.
</li><li>Performs all duties within your scope of practice</li><li>
Serve as an EHR superuser and assists staff when applicable</li><li>
Supervise staff in the absence or by the direction of the Regional Clinical Services Manager by providing leadership and direction to all clinical staff</li><li>
Provide clear and constructive performance feedback to staff and share feedback with Regional Clinical Services Manager</li><li>
Supports the Regional Clinical Services Manager with the introduction and monitoring of new processes and procedures for the department, when necessary.</li><li>
Maintains HIPAA standards and confidentiality of protected health information.</li></ul><p>
</p><ul><li>These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.</li></ul></div></div><div><p><b><br>
Competencies</b></p><div><br>
<ul><li>
Planning and strategic foresight</li><li>
Responsible Decision Making and Problem Solving</li><li>
Integrity and accountability</li><li>
Innovation and creativity</li><li>
Adaptive and flexible</li><li>
Leadership, teamwork, and conflict resolution</li><li>
Professionalism and work ethic</li><li>
Empathy</li></ul><p><br>
</p></div></div><br>
<div><p><b>Work Environment</b></p><p><i><br>
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.</i><i><br>
</i></p></div><br>
<div><p><b>Travel</b></p><p><i><br>
Travel outside of Northshore locations will be rare for this position.
</i></p></div><br>
</div><div><div><p><b>Required Role Qualifications</b></p><ul><li><i><br>
Minimum required education per state of Indiana/HRSA</i></li><li>
Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered Nurse licensing</li></ul></div><div><p><b><br>
Preferred Role Qualifications</b></p><ul><li><i><br>
Two years of experience working within a healthcare setting.
</i></li><li>Bilingual preferred</li><li><i>
Required experience (if any)</i></li></ul></div><div><p><b><br>
Required Skills</b></p><br>
<ul><li>
Ability to analyze situations and solve problems at strategic and tactical levels
</li><li>Excellent interpersonal and customer service skills</li><li>
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies</li><li>
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors</li><li>
Practiced at organization and planning</li><li>
Employ Critical thinking and problem solving</li><li>
Maintains composure and operates with emotional intelligence</li><li>
Ethical reasoning and decision-making</li><li>
Strong attention to detail</li><li>
Receptive and responsive to feedback</li><li>
Excellent verbal and written communication skills</li><li>
Time management, prioritization, and sense of urgency</li><li>
Proficient with Microsoft Office Suite or related software</li>
Phlebotomy<br>
<li>
</li></ul></div><br>
<div><p><b>Physical, Visual, and Audible Requirements</b></p><div><div><div><p><b><br>
Physical Requirements</b></p></div><div><p><br>
</p></div><br>
<div><p><b>Activity</b></p><p><b><br>
Occasionally (1 -33%)</b></p><p><b><br>
Frequently (34-66%)</b></p><p><b><br>
Continuously (67-100%)</b></p></div><div><br>
<ul><li>
Sitting</li></ul><p><br>
X</p><p><br>
</p></div><br>
<p></p><div><ul><li>Walking</li></ul><p><br>
</p><p></p><p>X</p></div><div><br>
<ul><li>
Standing</li></ul><p><br>
</p><p>X</p><p><br>
</p></div><br>
<div><ul><li>Bending</li></ul><p><br>
</p><p>X</p><p><br>
</p></div><br>
<div><ul><li>Squatting/<br>
Crouching</li></ul><p><br>
</p><p>X</p><p><br>
</p></div><br>
<div><ul><li>Climbing</li></ul><p><br>
X</p><p><br>
</p></div><br>
<p></p><div><ul><li>Kneeling</li></ul><p><br>
X</p><p><br>
</p></div><br>
<p></p><div><ul><li>Twisting/Turning</li></ul><p><br>
</p><p>X</p><p><br>
</p></div><br>
<div><ul><li>Hand dexterity/Fine Motor Manipulation</li></ul><p><br>
</p><p></p><p>X</p></div><div><br>
<ul><li>
Lifting 0 &ndash; 50lbs</li></ul><p><br>
</p><p>X</p><p><br>
</p></div><br>
<div><ul><li>Lifting 50+lbs</li></ul><p><br>
X</p><p><br>
</p></div><br>
<p></p><div><ul><li>Carrying 0 &ndash; 50lbs</li></ul><p><br>
</p><p>X</p><p><br>
</p></div><br>
<div><ul><li>Carrying 50+lbs</li></ul><p><br>
X</p><p><br>
</p></div><br>
<p></p><div><ul><li>Pushing 0 &ndash; 300lbs</li></ul><p><br>
X</p><p><br>
</p></div><br>
</div><p></p><div><div><p><b>Visual &amp; Audible Requirements &ndash; </b><i>Employee mark an &ldquo;x&rdquo; for &ldquo;YES&rdquo; or &ldquo;NO&rdquo;</i></p></div><div><p><b><br>
Activity</b></p><p><b><br>
Yes</b></p><p><b><br>
No</b></p></div><div><p><br>
Can see without corrective eyewear</p><p><br>
</p></div><br>
<p></p><div><p>Can differentiate colors/see color differences clearly</p><p><br>
</p></div><br>
<p></p><div><p>Can hear without hearing assistance</p><p><br>
</p></div><br>
</div><p></p><ul><li>I acknowledge that I may be exposed to infectious and contagious diseases.</li><li>
I acknowledge that I may be in contact with patients under a wide variety of circumstances.</li><li>
I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.</li><li>
I acknowledge that I may occasionally be subject to irregular working hours.</li><li>
I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.</li></ul><p>
</p><ul><li>Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.</li></ul></div></div></div></p>

Clinical Staff Lead

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