clinical team manager

Elara Caring

<div>At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
Job Description:
Clinical Team Manager
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there&rsquo;s no place like home, and that&rsquo;s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Clinical Team Manager by providing quality care. Being a part of something this great starts by carrying out our mission every day through your true calling: being an outstanding Clinical Team Manager.
To continue to be an industry pioneer delivering unparalleled care, we need a Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today!
As an Elara Caring Clinical Team Manager, you&rsquo;ll contribute to our success in the following ways:<ul><li>
Provides oversight of all patient care services and personnel including: making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care.</li><li>
Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities.</li><li>
Ensures the timely start of patient care within recommended regulatory guidelines.</li><li>
Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, and the physician and primary care physician (as appropriate).</li><li>
Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness.</li><li>
Integrates orders from all relevant physicians involved in the plan of care and ensures the orders are approved by the responsible physician.</li><li>
Conducts regular OASIS reviews for all patients.</li><li>
Meets with all direct care team members on a regular basis to provide guidance, coaching and communicate information related to specific issues or organizational changes Initiates hiring requests, interviews candidates and recommends hiring of direct care staff.</li><li>
Communicates frequently with the Branch Director or Administrator on key performance metrics.</li><li>
Remains available for field work, as needed.</li><li>
Physically demanding, high stress environment</li><li>
Performs other duties/projects as assigned.</li></ul>
Why Join the Elara Caring mission?<ul><li>
Work autonomy and flexible schedules</li><li>
1:1 patient care</li><li>
Supportive and collaborative environment</li><li>
Competitive compensation package</li><li>
Tuition reimbursement for full-time staff and continuing education opportunities for all employees</li><li>
Comprehensive insurance plans for medical, dental, and vision benefits</li><li>
401(K) with employer match</li><li>
Paid time off, paid holidays, family and pet bereavement</li><li>
Pet insurance</li></ul>
What is Required?<ul><li>
Associate degree in a Nursing related field required</li><li>
2 years home care experience as a registered nurse in a Home Health or Hospice environment</li><li>
1 year of supervisory experience preferred</li><li>
Current, unrestricted RN license valid for the state of work</li><li>
Ability to quickly become proficient in enterprise applications such as Homecare Homebase, Workday, and have knowledge in Microsoft Office</li><li>
Able and willing to travel within branch/office coverage area.</li><li>
Must have a dependable vehicle, valid driver&rsquo;s license, and current auto insurance in accordance with state laws.</li><li>
Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment</li></ul>
You will report to the Administrator or Branch Director.
As a growing organization, we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our compassionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve.
Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.
Pay &amp; Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits
EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.</div>

Clinical Team Manager Registered Nurse RN Home Health

Community Clinic

<div><div><div>Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients&mdash;and our team. Every employee plays a vital role in living out our promise: We care. You belong. 
Job Summary
Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Primary &amp; Specialty Clinic in Rogers, AR. The Clinical Team Lead is the Practice Manager&rsquo;s right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position is Monday - Friday 8:00 AM - 5:00 PM. Bilingual speaking ability of Spanish &amp; English is preferred. 
Key Responsibilities<ul><li>
Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.</li><li>
Assumes responsibility of the clinic in the Practice Manager&rsquo;s absence, in conjunction with the DON.</li><li>
Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.</li><li>
Demonstrates exceptional customer service while interacting with providers, patients and coworkers.</li><li>
Ensures adequate staff coverage for absences and helps develop work assignments. Include proactive development of staffing plan as well as the ability to flex coverage daily depended on practice need.</li><li>
Provides direct clinical support to the providers as needed.</li><li>
Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.</li><li>
Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.</li><li>
Assists in coordination of inventory and ordering medical supplies, as required.</li><li>
Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.</li></ul> 
Skills<ul><li>
High level of clinical knowledge and skills.</li><li>
Ability to work and function independently and within a team.</li><li>
Strong interpersonal skills, the ability to work effectively with people of all backgrounds.</li><li>
Intermediate or better using Microsoft Office and Microsoft Excel.</li><li>
Able to perform proficiently on current practice management system and/or electronic medical records.</li><li>
Commitment to professional development activities, such as trainings and CEUs.</li><li>
Strong organizational skills and attention to details.</li><li>
Excellent leadership and communication skills.</li><li>
Commitment to the practice&rsquo;s high quality, compassionate care of patients.</li></ul> 
Required Qualifications<ul><li>
HS Diploma or equivalent required</li><li>
Current active Nursing license or Medical Assistant certification required.</li><li>
5+ experience in patient care in an outpatient setting required</li></ul> 
Preferred Qualifications<ul><li>
2+ years of leadership or supervisory experience preferred</li><li>
Multilingual ability (especially Spanish or Marshallese) preferred</li></ul> 
Why Work at Community Clinic?<ul><li>
Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!</li><li>
Excellent Benefits Package including:<ul><li>
Health, Vision, Dental and Life Insurance</li><li>
403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)</li><li>
Paid Time Off and Holidays</li><li>
Employee Discounts for Care</li></ul></li></ul></div></div> 

Monday - Friday 8:00 AM - 5:00 PM 
40 - Hours</div>

Clinical Team Lead - MA, LPN or RN

Optum

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 
The Pharmacy Stars Team provides a variety of services including United HealthCare at Home (UAH) strategic Medication Adherence outreach initiatives, Care of Older Adults (COA) medication reviews, SUPD, SPC, MTM and various health assessments. The team also supports CCM providers via a clinical consultation service. All services are provided by a team of Clinical Pharmacists, with the support of Pharmacy Technicians, that engage with plan members and their healthcare providers in a telephonic environment. 
The Clinical Team Manager (CTM) will report to the Associate Director of Stars within the Optum Enterprise Care Services department. The CTM directly supervise a team of 10-20 clinical pharmacists as they perform clinical consults with members of the UAH program. They will be responsible for working with our Operations team on the daily workflow asuring we are staying on target for our yearly Stars goals for all metrics, ultimately helping our plans try to achieve 4 and 5 stars. They will be engaging and coaching their team members to meet or exceed established productivity and quality metrics. The CTM will work with their direct reports in utilizing the UHG Common language of Leadership (CLL) tool to select and achieve development goals and assist with developing future talent. They will be integral in identifying, hiring, and onboarding new talent for our team as we expand our model of care. Additionally, the CTM will be an integral part of our UAH team and work with varying disciplines in innovating new programs and initiatives to continue towards plan excellence. They will stay engaged throughout the process, helping the department reach the yearly goals together as a team. 
Schedule for this position is Monday-Friday 9am - 5:30pm local time.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 
Primary Responsibilities:<ul><li>
Leading and implementing day-to-day workflow priorities</li><li>
Developing staff. Drive employee engagement across the team and the department</li><li>
Hiring and onboarding of new team members</li><li>
Managing the team members' day-to-day activities, to guide all team members to achieve or exceed production and quality metrics</li><li>
Coaching and performance improvement plans for team members who fail to meet established metrics</li><li>
Assist with various projects with the Program Management, Account Management, Quality, and Operations teams to improve program performance</li><li>
Lead training programs related to Productivity, Quality, Health Literacy, and Medicare Stars/HEDIS initiatives</li><li>
Working with Pharmacy Senior Leadership to adapt team plans and priorities to address business and operational challenges</li><li>
Communicating organizational priorities and vision to team members</li><li>
Covering day-to-day workflow priorities</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 
Required Qualifications:<ul><li>
Doctor of Pharmacy degree or Equivalent Experience</li><li>
Active, unrestricted pharmacy license</li><li>
5+ years of experience in Clinical Pharmacy Practice</li><li>
3+ years of experience in Call Center</li><li>
1+ years of experience in management (or equivalent senior clinical pharmacist experience)</li><li>
Experience with Medicare STARs &amp; HEDIS Measures</li></ul> 
Preferred Qualifications:<ul><li>
MBA/MPH Degree</li><li>
Active, unrestricted pharmacy license in one of the states considered as Restricted (ID, KY, LA, MD, OR, TN, MD)</li><li>
Certified Geriatric Pharmacist</li><li>
Board certification by the Board of Pharmacy Specialties (BPS)</li><li>
Medication Therapy Management (MTM) Experience</li><li>
Proficient with Microsoft Word, Excel, Outlook, PowerPoint</li><li>
Bilingual in Spanish, Mandarin/Cantonese, Korean, or Vietnamese</li><li>
Proven excellent written and verbal communication and relationship building skills</li><li>
Demonstrated ability to work independently, as well as a member of a team</li><li>
Demonstrated ability to manage multiple complex, concurrent projects</li></ul><ul><li> 
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. 
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Clinical Pharmacist - Optum at Home Pharmacy Stars Team - Remote

Sidra

<div>The Clinical Nurse - Vascular Management Team (VMT) is responsible for competently providing safe and effective care to Children, with minimal supervision by the Clinical Nurse Leader, provides specialist support and best practice advice for nurses, healthcare professionals, patients and families in relation to vascular access and management. The Clinical Nurse - Vascular Management Team (VMT) assesses care needs, plans, and implements and evaluates programs of care, and creates and maintains a safe therapeutic clinical environment for all patients who receive intravenous support therapy. The Clinical Nurse - Vascular Management Team (VMT) ensures children get an appropriate vascular device, educates professionals on vein selection and ensures knowledge on escalation processes for difficult access.
The Clinical Nurse - Vascular Management Team (VMT) is professionally accountable to the Chief Nursing Officer.</div>
 <div><div>About US</div>
<div><div>Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.&rdquo; &ndash; H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation
</div><div>Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources.</div></div></div><div></div>

Clinical Nurse (Vascular Management Team)

FIRST STOP MEDICAL SOLUTIONS

About usWe are professional, innovative, supportive and our goal is to assist in the development of healthcare professionals through experience &amp; training.Our work environment includes:<ul><li>Modern office setting</li><li>Medical Staff</li><li>Growth opportunities</li></ul>The Administrative &amp; Clinical Lead position at our company is a fast-paced and challenging environment requiring professionals who possess an aptitude for problem-solving, detail-oriented work and good communication skills. This position requires working with a team of professionals to carry-out, develop and troubleshoot laboratory processes.We are looking for a Candidate who has a history of successful, identifying and executing alternative solutions to problems, working well in a team environment, and managing multiple projects. This position will entail Drug Screening, Phlebotomy, Administrative Management, Spreadsheets Management, Email Correspondence, Supporting other staff (cross-training) and various other detailed oriented task. This person must have a high work ethic, self-motivated, on-time task delivery and the ability to take direction in a respectful environment.Overall, we&rsquo;re looking for a highly detailed oriented self starter who is willing to be part of a Team.Sample of Responsibilities:<ul><li>Conduct various types of Testing in a Clinical setting.</li><li>Printing &amp; Managing Reports</li><li>Perform day-to-day duties based on office needs</li><li>Accurately input appointment data</li><li>Verify Insurance &amp; Patient Data</li></ul>Job Type: Part-timePay: $15.00 - $20.00 per hourExpected hours: 25 &ndash; 35 per weekBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Drug Screenings: 1 year (Preferred)</li><li>Medical office/ Data Entry: 1 year (Required)</li><li>Administrative : 2 years (Required)</li><li>Team Leadership: 2 years (Preferred)</li><li>Professional Communication skills: 3 years (Preferred)</li><li>Medical/ Clinical Office: 1 year (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>License/Certification:<ul><li>Certified Phlebotomy Technician (Required)</li></ul>Location:<ul><li>Greensboro, NC 27407 (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Admin and Clinical Team Lead

Graham Healthcare Group

<div>Must live around the Warrendale, PA area to be considered for this position.
Compensation: $27.00 - $29.00.
The base compensation range for this role is fixed, with a maximum cap of $29.00. We want to be transparent about this as we continue discussions.
Hour: Monday - Friday, 8AM - 5PM,
Medical Benefits: Health, Vision, &amp; Dental
Retirement: 401K &amp; Pension w/ 4% employer contribution
PTO: 15 Days
The Clinical Team Support Coordinator is responsible for supporting assigned clinical care teams in the on-going management of patient care with particular emphasis on monitoring the attainment of episode goals, clinical documentation, workflow, missed visits, among other items to ensure the highest quality clinical outcomes for the agency&rsquo;s patients.
Clinical Team Support Coordinator Responsibilities:<ul><li>
Provide clinical support for assigned care teams.</li><li>
Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.</li><li>
Evaluate and address customer concerns, including documentation and resolution of same.</li><li>
Participates in staff meeting agenda and in-services as directed.</li><li>
Enter related home health coordination notes into HCHB and Salesforce.</li><li>
Audits clinical records for completeness on and on-going basis and works with professional clinicians to ensure compliance and comprehensive documentation.</li><li>
Review Visit Time Exception</li><li>
Process and resolve unverified visit</li><li>
Review/Clear Held Claim</li><li>
Review Vital Sign Alert</li><li>
Review and Mail Bill of Rights from Team Cord Notification Task</li><li>
Add/Update Facility</li><li>
Assist in triaging patient visits/needs as applicable</li><li>
Payroll audit corrections</li><li>
Consent reports</li><li>
Incoming patient calls</li></ul><h1 class="jobSectionHeader">
Clinical Team Support Coordinator Qualification Requirements:</h1>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be able to use good and sound clinical judgment.</li><li>
Must be able to document accurately and appropriately.</li><li>
Must work well in a team environment.</li><li>
Must hold, in good standing, a license as a Practical Nurse or Registered Nurse issued by the state of practice.</li><li>
Must be empathetic, non-judgmental, tactful, responsible, professional and organized.</li><li>
Proficient in Microsoft Office Suite.</li><li>
A minimum of two (2) years of experience working as an LPN/RN including some medical/surgical experience and/or an acute care or home care setting is preferred.</li></ul><h1 class="jobSectionHeader">
Certificates, Licenses, Registrations</h1>
Must have and maintain in good standing a professional license, certificate, or registration, as applicable.<h1 class="jobSectionHeader">
Physical Demands</h1>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.<h1 class="jobSectionHeader">
Work Environment</h1>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.<h1 class="jobSectionHeader">
Comments</h1>
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
About Graham Healthcare Group:
As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Join the Graham Healthcare Group and enjoy the following benefits:<ul><li>
Competitive Pay: With opportunity for advancement</li><li>
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.</li><li>
Supplemental Benefits: Company-paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.</li><li>
Generous PTO Packages.</li><li>
Retirement: Save for your future with our company offered 401k plan and pension.</li><li>
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.</li></ul>
Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR255187</div>

Clinical Team Support Coordinator

Memorial Hermann Health System

<div></div><div><div><div>JOB DESCRIPTION
</div><div>At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for assisting management in overseeing departmental operations including mentoring other employees as a quality improvement coordinator, ensuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, handling escalated issues, scheduling staff, and staff training and education. Performs general administrative duties in accordance with TJC, CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. All patient care is under the direction of a physician and within the scope of a practice.<h2 class="jobSectionHeader">
Job Description</h2>
Minimum Qualifications
Education:
<ul><li>High school diploma or GED required; and Graduate of an accredited School of Vocational Nursing Program or Graduation from a Medical Assistant program or
</li><li>Eligible for certification by either the American Medical Technologist (AMT) or the American Association of Medical Assistants (AAMA) or National Healthcareer Association (NHA) or National Association for Health Professionals (NAHP) required</li></ul>
Licenses/Certifications:<ul><li>
Registered Medical Assistant (RMA) or</li><li>
Certified Medical Assistant (CMA) or</li><li>
Certified Clinical Medical Assistant (CCMA) or</li><li>
Nationally Registered Certified Medical Assistant (NRCMA) within 12 months of hire, or</li><li>
Current State of Texas license/permit to practice vocational Nursing (LVN) and Current American Heart Association BLS/CPR certification or within 30 days of hire</li><li>
Maintains required credentials.</li></ul>
Experience / Knowledge / Skills:<ul><li>
Five (5) years of clinical experience is required</li><li>
Demonstrates ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families, and the public</li><li>
Working knowledge of ICD9/10 and CPT coding and insurance procedures</li><li>
Works primarily a pre-determined schedule but occasional requirements to work evenings or weekends depending on patient care needs may exist; ability to float to other clinic practices as needed is an expectation</li></ul>
Principal Accountabilities<ul><li>
Acts as the on-site clinical coordinator providing guidance and direction to the care team. Oversees clinical workflow of the practice to ensure quality of care delivered and patient satisfaction is optimal. Will resolve minor patient scheduling, insurance, and satisfaction complaints and escalate as necessary.</li><li>
Completes quality review and monitors for process improvement opportunities.</li><li>
Participates in educational endeavors of department ; may serve as clinical super user for EMR.</li><li>
Maintains knowledge base of processes and systems by attending update meetings and review training, represents department in meetings as needed</li><li>
Interacts with all staff levels to insure resolution of issues</li><li>
Monitors assigned reports for data integrity. Researches and corrects accounts as required. Protects the financial integrity of the facility by ensuring accuracy of all functions performed by staff across all departmental areas of responsibility.</li><li>
Participates in preparation and presentation of department staff meetings, education, and in-services.</li><li>
Communicates in an effective and professional manner with all Patient Access customers, including physicians, care management, ancillary departments, nursing units, and physicians&rsquo; office staff.</li><li>
Cross trains to perform patient access tasks, including: take messages and assist providers with return phone calls to patients and pharmacies appropriately.</li><li>
Provides direct patient care within scope of certification/license as required.</li><li>
Supports HR processes including coaching and mentoring of staff.</li><li>
Participates in appropriate role in disasters, fire drills, fires and other emergency situations and intervenes with clinical competence. Complies with and promotes safety and emergency procedures.</li><li>
Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventative maintenance to ensure continued functioning of equipment. Maintain work areas in a clean, safe and organized manner.</li><li>
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li><li>
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.</li><li>
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann&rsquo;s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.</li><li>
Other duties as assigned.</li></ul></div></div></div>

Clinical Team Lead - MHMG Woodlands

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