cloud engineer

American business solutions inc

<p></p><div>Some of the primary duties and responsibilities include:<p></p><p><b><br>
</b></p>Infrastructure as Code: Deploy and manage GCP infrastructure natively as code (IaC) utilizing Terraform integrated into automated CI/CD pipelines.<p></p><p><b><br>
</b></p>Standardization: Define, document, and govern Standard Operating Procedures (SOPs) for the secure consumption of IaaS, PaaS, and SaaS across GCP.<p></p><p><b><br>
</b></p>Core Networking: Configure and deploy highly available VPC environments, Shared VPCs, and cloud compute instances across all hosted enterprise workloads.<p></p><p><b><br>
</b></p>Security Automation: Partner with Network Security Operations (NetSecOps) and the CISO team to embed identity, governance, and network security policies directly into automated, reusable infrastructure templates.<p></p><p><b><br>
</b></p>Identity &amp; Access: Manage cloud-platform users, organizations, groups, and access controls in strict alignment with IAM team requirements.<p></p><p><b><br>
</b></p>Observability: Design and implement comprehensive monitoring, logging, and reporting capabilities to ensure platform health and management visibility.<p></p><p><b><br>
</b></p>Innovation &amp; Advocacy: Analyze emerging GCP features for platform adoption and evangelize cloud capabilities to internal teams to drive migration.<br>
<p></p>
<p></p>Tier-2 Support: Act as the escalation point for on-call/break-fix efforts to rapidly diagnose and resolve complex incidents within cloud-based systems.<p></p><p><b><br>
</b></p>On-Call Operations: Participate in a rotating 24/7/365 after-hours on-call schedule to provide Tier-2 engineering support, system monitoring, and rapid incident response for production environments.<br>
<p></p>
<p></p><br>
MINIMUM QUALIFICATIONS:<p></p><p><b><br>
</b></p>At least five (5) years of infrastructure development experience with hands-on experience with GCP foundation services related to computing, network, storage, content delivery, administration and security, deployment and management, and automation technologies.<br>
<p></p>
<p></p>At least five (5) years of Infrastructure as Code (IaC) experience in Terraform or similar.<br>
<p></p>
<p></p>Deep domain expertise in cloud infrastructure solutions (i.e. Windows and Linux IaaS, Business Continuity and Disaster Recovery, Security, Management, Storage, Networking, OSS, containers, and Infrastructure as code technology), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required.<p></p><p><b><br>
</b></p>Proven technical breadth and the aptitude to adapt to rapidly changing cloud trends<br>
<p></p>
<p></p>Demonstrated experience with large-scale infrastructure deployments in enterprise-wide environments.<br>
<p></p>
<p></p>Hands-on experience building and maintaining automated Continuous Integration/Continuous Delivery (CI/CD) pipelines.<br>
<p></p>
<p></p>Strong scripting capabilities in Bash, Python, YAML, and PowerShell.<p></p><p><b><br>
</b></p>PREFERRED QUALIFICATIONS:<p></p><p><b><br>
</b></p>Google Cloud Professional Cloud Architect certification<p></p><p><b><br>
</b></p>Google Cloud Associate Cloud Engineer<p></p><p><b><br>
</b></p>Hands-on experience deploying infrastructure via Azure DevOps, GitHub Actions, GitLab CI, or similar enterprise CI/CD platforms</div><p></p>

Cloud Engineer

Teknoluxion

<div>Overview:
<div><div><b>
Senior Cloud Engineer</b></div><div><b>
Springfield, VA or St. Louis, MO (hybrid role)</b></div><div><b>
Active TS </b><b>(SCI eligibility) </b><b>clearance and eligibility to obtain a CI poly</b></div></div><div></div><div><div><div><br>
At Bcore, our strength comes from how we deliver impact to the mission. Whether it&rsquo;s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions.</div></div><div></div><div><div><br>
Do you want to join a team that is building tailored technical solutions to modernize our government&rsquo;s mission and our client&rsquo;s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation&rsquo;s cyber interests? Join our growing team as a <b>Senior Cloud Engineer</b>, supporting the <b>NGA</b> customer mission.</div></div></div>
Responsibilities:
<div><b>What you get to do every day:</b></div><div></div><div><br>
In this role, you'll join our Common Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. Be part of a dynamic environment where your expertise in cloud operations will drive significant enhancements in the efficiency and effectiveness of our customers' operations. As a Cloud Engineer on our team, you will be responsible for distributed and managed services automating the installation, configuration and maintenance of platform services.</div><div></div><div><b><br>
Specific Duties &amp; Responsibilities</b>:</div><ul><li>
Maintain and improve existing build and deployment processes using CI/CD tools to automate and optimize service deployments within development, test, and production systems.</li><li>
Integrate with enterprise authentication services</li><li>
Maintain and improve existing infrastructure (build out autoscaling, support new services, optimize for cost efficiencies/authentication/search, etc.)</li><li>
Manage and aggregate server logs and monitor for security and system related incidents</li><li>
Monitor and analyze system performance, such as server load and resource usage</li><li>
Apply configuration management disciplines to maintain software revisions, security patches, hardening, and documentation along with maintaining documentation and ensuring continuity of recurring tasks</li><li>
Enforce best practices for security and reliability, and drive security initiatives, like access control and vulnerability testing</li><li>
Work with A&amp;A Teams to maintain security requirements for operation of systems</li><li>
Follow up on engineering tasks for operational solutions, and validate completion</li><li>
On-call support will be required</li></ul>
Qualifications:
<div><div><div><div><b>
Clearance Required: </b>Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly</div><div></div><div><b><br>
Education/Experience:
</b></div><ul><li>Requires Bachelor's degree</li><li>
5+ years of experience</li></ul></div><div><b>
Required Skills:</b><br>
</div></div><ul><li>
AWS serverless infrastructure components</li><li>
Willingness to learn cross-domain services available at NGA</li><li>
A working understanding of TypeScripe, JavaScript, Python, Bash</li><li>
Multi-platform integration (connecting processes and services between AWS, GitLab, OpenShift, Nexus, Self Service)</li><li>
GitLab CI/CD pipelines, typically centered around deploying or updating applications/services in OpenShift or AWS</li><li>
Strong understanding of DevSecOps and software/application development processes</li><li>
Understanding of GitLab or other DevSecOps/Continuous Integration tools</li><li>
Knowledge of network technologies, common infrastructure components, load balances, firewalls, virtual and physical infrastructure design</li></ul><div><b>
What is ideal?</b></div></div><ul><li>
Background as a system administrator</li><li>
Cross Domain engineering</li><li>
AWS Diode</li><li>
Security+ Certification</li><li>
Undersatnding of access management and security groups (I.e. IAM, S3 bucket, SSH, VPN, etc.)</li><li>
Ability to write and use unit and fuctional testing</li><li>
Experience using Jira and Confluence</li><li>
Strong written and oral communication</li><li>
Customer engagement</li><li>
Intelligence Community Experience preferred</li></ul>
What you can expect from us:
<ul><li>Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses</li><li>
You&rsquo;ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
</li><li><div>The expected salary range within the Washington, DC metropolitan area is: $148,000-$179,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.</div></li><li><div>
Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.</div></li></ul><div><i>
BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.</i></div></div>

Senior Cloud Engineer

Lateral Insights

<div><p><b>Oracle OCI Cloud Engineer (806807)</b></p>
<p><b>Location: Richmond</b></p>
<p><b>Pls Note: </b>Some after-hours and weekend hours required based on workload- Candidate must participate in on-call rotation. Candidate is expected to be at the office 5 days a week. They should be able to provide after hours and weekend support to apply patches and other maintenance activities.</p>
<p><b>Required Skills:</b></p>
<ul><li>10+ years of hands-on experience with Oracle Cloud Infrastructure (OCI) and related technologies:</li>
<li>Oracle Application Express 18 and higher(APEX)</li>
<li>Oracle Rest Data Services 22 and higher (ORDS)</li>
<li>Oracle WebLogic Server 14(both fusion middleware and weblogic suite)</li>
<li>Oracle Database 19c and 26ai</li>
<li>Container Database (CDB) and Pluggable Database (PDB)</li>
<li>Experience with upgrading Oracle Database from 19c to 26ai</li>
<li>Proficiency in Linux/Unix, including shell scripting</li>
<li>PDB cloning</li>
<li>RMAN and backup/recovery procedures</li>
<li>WebLogic administration(patching/maintenance)</li>
<li>Oracle Enterprise Manager (OEM) 24ai</li>
<li>PSU Patching oracle db using Fleet Management Tool</li>
<li>Experience with DBaaS in OCI</li>
<li>Proficiency in Gitlab and Ansible scripting</li>
<li>Oracle dataguard</li>
<li>Additional Requirements:</li>
<li>Strong understanding of cloud computing concepts and architecture</li>
<li>Ability to design and implement high-availability and disaster recovery solutions</li>
<li>Experience with Oracle OEM Cloud Control for monitoring and management</li>
<li>Familiarity with containerization technologies such as Docker and Kubernetes</li>
<li>Proficiency in scripting languages such as Python and JavaScript</li>
<li>In-depth knowledge of database security best practices</li>
<li>Expertise in performance tuning and optimization</li>
<li>Excellent analytical and problem-solving skills</li>
<li>Strong communication and collaboration abilities</li>
<li>Ability to provide 24/7 support and troubleshoot critical issues</li>
</ul>
<p><b>Responsibilities:</b></p>
<ul><li>Design and manage Oracle OCI environments, including database, middleware, and infrastructure components</li>
<li>Develop and maintain Oracle APEX applications and ORDS services</li>
<li>Configure and administer Oracle WebLogic Server and related technologies</li>
<li>Plan and execute database upgrades, migrations, and conversions</li>
<li>Implement and manage backup, recovery, and replication strategies using RMAN and other tools</li>
<li>Ensure high availability, disaster recovery, and data protection</li>
<li>Monitor and optimize database performance, implementing tuning recommendations</li>
<li>Implement and automate routine tasks using shell scripting and tools like Ansible</li>
<li>Collaborate with development and DevOps teams to ensure seamless application deployment</li>
<li>Proactively identify and resolve potential issues, providing timely support</li>
<li>Document and train on best practices for Oracle OCI environment management</li>
</ul>
<p><b>Skills &amp; Experience Requirements</b></p>
<ul><li>Certification in Oracle technologies such as OCIP, OCP, or OCE</li>
<li>Experience with CI/CD tools such as Jenkins or GitLab CI</li>
<li>Understanding of microservices architecture and API integration</li>
<li>Oracle Grid Control (including version 13c) ? Required ? 7+ years</li>
<li>Oracle WebLogic 12c / Fusion Middleware ? Highly Desired ? 7+ years</li>
<li>Oracle APEX Administration &amp; Support ? Required ? 5+ years</li>
<li>Oracle Database Migration from Solaris to Linux (Oracle Database 11g/12c) ? Required ? 10+ years</li>
<li>Oracle Database Backup, Restore, RMAN &amp; Data Guard ? Required ? 10+ years</li>
<li>Oracle Performance Tuning, Database Maintenance &amp; Administration ? Required ? 10+ years</li>
<li>On-Call Production Support ? Required ? 10+ years</li>
<li>Oracle Cloud Setup, AWS &amp; Azure Administration ? Desired ? 3+ years</li>
<li>Windows, SQL Server &amp; IIS Administration ? Highly Desired ? 5+ years</li>
<li>Oracle Database 19c and Above ? Required ? Experience required (years not specified)</li></ul></div>

Oracle OCI Cloud Engineer

Premium Impact

<p><b>Cloud Engineer &euro;90k tot &euro;140k</b></p><p><b>Over ons</b></p><p>Wij zijn een IT-consultancy met ​een missie. Wij willen de wereld een mooiere ​plek maken, door middel van technische ​innovatie.</p><p>Op basis van consultancy en W&amp;S, helpen wij de ​leukste bedrijven van Nederland met hun R&amp;D en ​innovatie vraagstukken. Denk aan de ​energietransitie, een effici&euml;ntere zorgsector of ​toegankelijker onderwijs.</p><p><b>De Rol</b></p><ul><li>Bij Premium Impact zijn we op ​zoek naar een gedreven Cloud ​Engineer. Ben jij een ​enthousiaste en gezellige ​collega?</li><li>We zoeken iemand die ons ​kan ondersteunen bij het ​begeleiden van ​opdrachtgevers in de ​toepassing en effici&euml;nte inzet ​van Azure- en/of AWS-​oplossingen. Daarnaast ​verwachten we dat je ​innovatieve producten en ​diensten ontwikkelt met ​behulp van Cloud-​technologie&euml;n en complexe ​problemen aanpakt door ​middel van automatisering, ​Infrastructure as Code (IaC) ​en containertechnologie.</li></ul><p><b>Wi​j vragen</b></p><ul><li>Een afgeronde technische HBO- of WO-​opleiding</li><li>Minimaal 5 jaar professionele ervaring</li><li>Grondige kennis van diverse Cloud-​producten en -services</li><li>Ervaring met containertechnologie&euml;n, ​zoals Azure Containers en Azure ​Kubernetes Service (AKS) of ​vergelijkbare AWS-tooling</li><li>Bekend met het automatiseren van IT-​processen via tools als PowerShell, ​Python en Terraform</li><li>Ervaring met Continuous Integration en ​Continuous Deployment (CI/CD) pipelines</li></ul><p><b>Wat krijg je terug</b></p><ul><li>Een salaris van tussen de &euro;90k ​en &euro;140k, gebaseerd op jouw ​kennis en ervaring</li><li>Flexibele mobiliteitsopties: kies ​tussen een leaseauto, OV-​abonnement of ​mobiliteitsvergoeding</li><li>Toegang tot opleidingen, ​trainingen en coaching</li><li>Een budget voor een laptop naar ​keuze</li><li>Een maandelijkse telefonie- en ​thuiswerkvergoeding</li><li>De mogelijkheid om thuis of ​hybride te werken</li><li>Enthousiaste collega&rsquo;s als ​sparringpartners in jouw ​vakgebied</li><li>Innovatieve projecten waarin je ​werkt met de nieuwste ​technologie&euml;n</li><li>Volop vrijheid en flexibiliteit om ​jouw carri&egrave;repad te bepalen</li><li>Op maat gemaakte opdrachten ​die aansluiten bij jouw ambities</li><li>Gezellige activiteiten zoals ​BBQ's, uitjes, borrels, ​proeverijen en game-events</li></ul><p>Jij solliciteert niet alleen bij ons. Wij solliciteren ook bij jou. Heb je dus vragen dan horen dat heel graag via info@premiumimpact.nl of kijk op www.premiumimpact.nl</p><p>Soort dienstverband: Fulltime, Parttime, Vaste baan</p><p>Salaris: &euro;90.000,00 - &euro;140.000,00 per jaar</p><p>Arbeidsvoorwaarden:</p><ul><li>Flexibele werkuren</li></ul><p>Werklocatie: Hybride werken in 5616 Eindhoven</p>

Cloud Engineer €90k tot €140k

Schwarz Corporate Solutions

<p></p><div><div><div><div><ul><li><div><div><h2 class="jobSectionHeader"><b>Standort</b></h2>
<div><div>Am Campus 1
<br>
74177 Bad Friedrichshall
</div></div></div></div></li><p></p><li><div><div><h2 class="jobSectionHeader"><b>Abteilung / Bereich</b></h2>
<div><div>IT - BI, AI &amp; Data</div>
</div></div></div></li><p></p><li><div><div><h2 class="jobSectionHeader"><b>Einstiegslevel</b></h2>
<div><div>Berufserfahrene</div>
</div></div></div></li><p></p><li><div><div><h2 class="jobSectionHeader"><b>Arbeitsmodell</b></h2>
<div><div>Vollzeit</div>
</div></div></div></li><p></p><li><div><div><h2 class="jobSectionHeader"><b>Referenznummer</b></h2>
<div><div>857</div>
</div></div></div></li></ul></div></div></div><div><div><div><p>Schwarz Digits schafft das technologische Fundament f&uuml;r digitale Entscheidungsfreiheit in Europa. Als IT- und Digitalsparte der Schwarz Gruppe entwickeln und verantworten wir einerseits die IT-Infrastrukturen f&uuml;r die Handelssparten Lidl und Kaufland sowie die Schwarz Produktion und PreZero. Gleichzeitig agieren wir als unabh&auml;ngiger Anbieter am externen Markt, um Unternehmen in ganz Europa bei ihrer digitalen Transformation zu unterst&uuml;tzen. Unsere Kernleistungen b&uuml;ndeln wir in den Bereichen Cloud, Cyber Security, Data &amp; AI, Communication und Workspace. Trage auch du zur digitalen Entscheidungsfreiheit in Europa bei.
<br>
<br>
Bei uns arbeitest du an der Schnittstelle zwischen Agilit&auml;t und Sicherheit: Du profitierst von den schnellen Entscheidungswegen, genie&szlig;t echte Gestaltungsspielr&auml;ume in deinen Projekten und baust dabei auf das stabile Fundament der Schwarz Gruppe.</p>
</div></div></div><div><div><h3 class="jobSectionHeader"><b>Deine Aufgaben</b></h3>
<div><div><ul><li>Entwurf, Implementierung und Betrieb von skalierbaren und hochverf&uuml;gbaren Cloud-L&ouml;sungen auf Basis von Azure AKS und STACKIT SKE</li>
<li>Automatisierung von Deployment- und Konfigurationsprozessen mit GitOps-Workflows</li>
<li>Optimierung der Cloud-Performance und Kostenkontrolle</li>
<li>Sicherstellung der Sicherheit und Compliance von Cloud-Infrastrukturen</li>
<li>Troubleshooting und Behebung von Cloud-Problemen</li>
<li>Zusammenarbeit mit Entwicklern, DevOps-Teams und anderen Fachabteilungen</li>
</ul></div></div></div><div><h3 class="jobSectionHeader"><b>Dein Profil</b></h3>
<div><div><ul><li>Abgeschlossenes Studium der Informatik, Elektrotechnik oder ein vergleichbares technisches Studium</li>
<li>Mindestens 3 Jahre Berufserfahrung im Bereich Cloud Engineering</li>
<li>Sehr gute Deutschkenntnisse auf einem Niveau von mindestens B2-C1, gute Englischkenntnisse in Wort und Schrift</li>
<li>Umfassende Kenntnisse in Kubernetes, ArgoCD, OpenStack, Terraform, Ansible oder vergleichbaren Tools</li>
<li>Erfahrung mit GitOps-Workflows oder &auml;hnlichen cloudbasierten CI/CD-Konzepten</li>
<li>Gute Kenntnisse in Linux-Betriebssystemen und Shell-Scripting</li>
<li>Erfahrung mit Cloud-Monitoring-Tools</li>
<li>Hohe Motivation, Lernbereitschaft und Eigeninitiative</li>
<li>Teamf&auml;higkeit und Kommunikationsf&auml;higkeit</li></ul></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Dein Ansprechpartner</b></h2>
<div><div><h3 class="jobSectionHeader"><b>Diana Wei&szlig;</b></h3>
<p>Recruiterin</p>
<ul><li>E-Mail:recruiting@mail.schwarz</li></ul></div></div></div>

Cloud Engineer (m/w/d)

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana's cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. This role drives implementation, integration, migration, and modernization efforts, including the Nuance Migration Project, by translating business needs into secure, scalable, and reliable technical solutions.<br>
The role partners across product, engineering, operations, architecture, security, compliance, and vendor teams. This partnership delivers cloud-enabled contact center capabilities aligned with Humana's modernization standards, approved design patterns, and operational expectations.This position represents a senior technical leadership role combining deep hands-on engineering expertise, architecture ownership, and cross-functional leadership. The Lead Cloud Engineer sets technical direction, defines standards, and ensures successful delivery of scalable, secure, and high-performing cloud-based customer experience platforms. The role handles highly complex challenges, influences enterprise technology strategy, and operates with broad autonomy.<p></p><p>
The Lead Cloud Solutions Engineer is a senior hands-on technology leader within Humana's Customer Experience Center Platform ecosystem. This leader is focused on delivering practical, scalable, and secure cloud-based solutions across platforms such as Genesys Cloud and Google CX Agent Studio.</p><p>
This role partners closely with product teams, engineering teams, operations, enterprise architecture, and vendor partners to translate business needs into effective technical solutions. The Lead Cloud Solutions Engineer drives solution design, implementation planning, platform integration, automation, and delivery execution while ensuring alignment with enterprise standards for security, reliability, compliance, and performance.</p><p>
The role emphasizes <b>solutions engineering, hands-on technical leadership, platform enablement, and delivery outcomes</b> rather than enterprise architecture ownership. The Lead serves as a technical problem-solver and engineering advisor, helping teams modernize contact center capabilities, improve customer and associate experiences, and maximize the value of Humana's cloud-based CCaaS investments.</p><p></p><h3 class="jobSectionHeader"><b>
Primary Responsibilities</b></h3><ul><li>
Lead solutions engineering and technical delivery for Humana's cloud-based <b>Contact Center as a Service</b> platforms, including <b>Genesys Cloud</b>, <b>Google CX Agent Studio / Dialogflow CX</b>, and related GCP services.</li><li>
Translate business, product, and operational requirements into secure, scalable, and supportable technical solutions.</li><li>
Provide hands-on technical guidance for platform configuration, application integration, API enablement, automation, testing, deployment readiness, troubleshooting, and production stabilization.</li><li>
Support major modernization and migration initiatives, including legacy platform exits and the <b>Nuance migration</b>, by driving technical execution and removing delivery blockers.</li><li>
Partner with product, software engineering, cloud engineering, operations, enterprise architecture, security, compliance, and vendor teams to deliver high-quality CCaaS and conversational AI capabilities.</li><li>
Lead implementation of omnichannel customer engagement solutions, including voice, chat, routing, authentication, virtual agents, automation, reporting, and analytics.</li><li>
Promote reusable engineering patterns, implementation standards, documentation, and operational best practices.</li><li>
Evaluate and pilot emerging capabilities in conversational AI, cloud-native platforms, analytics, and automation to improve customer and associate experiences.</li><li>
Ensure delivered solutions meet enterprise expectations for security, compliance, reliability, scalability, observability, performance, and cost efficiency.</li><li>
Serve as a senior technical advisor and escalation point for complex platform, integration, and production issues.</li><li>
Mentor engineers and contribute to a collaborative engineering culture focused on delivery quality, operational stability, and continuous improvement.</li></ul><h1 class="jobSectionHeader"><br>
<b>
Use your skills to make an impact
</b><br>
</h1><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li>
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>
10+ years of experience delivering complex software, cloud, SaaS, or platform-based technology solutions.</li><li>
Experience leading technical delivery for cloud, SaaS, CCaaS, customer experience, or enterprise integration platforms.</li><li>
Hands-on experience with solution implementation, application integration, APIs, cloud services, automation, testing, troubleshooting, and production support.</li><li>
Experience working with cross-functional teams, including product, engineering, operations, architecture, security, compliance, and vendor partners.</li><li>
Strong analytical, problem-solving, communication, and technical leadership skills.</li><li>
Ability to guide engineering teams, influence technical decisions, and drive delivery outcomes in a matrixed environment.</li><li>
Commitment to improving customer, member, and associate experiences through reliable and modern technology solutions.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Experience with CCaaS platforms such as <b>Genesys Cloud</b>, <b>NICE</b>, <b>Five9</b>, <b>Amazon Connect</b>, or similar customer engagement platforms.</li><li>
Experience with <b>Google CX Agent Studio</b>, <b>Dialogflow CX</b>, <b>Vertex AI</b>, <b>BigQuery</b>, <b>Cloud Run</b>, <b>GKE</b>, or other GCP services.</li><li>
Experience delivering conversational AI, IVR, virtual agent, speech recognition, routing, chat, messaging, or contact center automation solutions.</li><li>
Experience integrating CCaaS platforms with enterprise systems such as <b>Salesforce</b>, <b>ServiceNow</b>, <b>Microsoft Dynamics</b>, identity providers, data platforms, and API gateways.</li><li>
Experience with cloud migration, platform modernization, vendor transition, or legacy platform retirement initiatives.</li><li>
Understanding of cloud security, IAM, networking, monitoring, logging, cost optimization, and operational support practices.</li><li>
Experience with Agile, SAFe, or hybrid delivery models.</li><li>
Experience creating technical documentation, implementation patterns, operational runbooks, and engineering best practices.</li><li>
Healthcare or regulated industry experience preferred.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Google Cloud Platform (GCP) &amp; Conversational AI &ndash; Preferred Skills</b></h3><ul><li>
Hands-on experience with <b>Google Cloud Platform</b> services for customer experience, contact center, conversational AI, or enterprise integration use cases.</li><li>
Experience with <b>Google CX Agent Studio</b> or <b>Dialogflow CX</b>, including agent design, conversation flows, intents, entities, fulfillment, integrations, and environment management.</li><li>
Experience with <b>Vertex AI</b> or other AI/ML capabilities for customer experience use cases, including model consumption, prompt-based solutions, inference, and AI-enabled automation.</li><li>
Experience using <b>BigQuery</b> for reporting, analytics, operational insights, conversation analysis, or large-scale data processing.</li><li>
Experience with <b>Cloud Run</b>, <b>Google Kubernetes Engine</b>, <b>Compute Engine</b>, or similar services for scalable application and integration deployments.</li><li>
Understanding of GCP security and operational practices, including <b>IAM</b>, service accounts, networking, logging, monitoring, alerting, and cost management.</li><li>
Experience integrating GCP services with CCaaS platforms, APIs, webhooks, event streams, enterprise applications, data platforms, and identity services.</li><li>
Exposure to speech recognition, text-to-speech, natural language processing, conversation analytics, sentiment analysis, and AI-driven contact center insights.</li><li>
Experience implementing observability, logging, monitoring, and troubleshooting practices for cloud-based conversational AI and contact center solutions.</li></ul><p><b>
Additional Information</b></p><p></p><p><b>
Work-At-Home Requirements</b></p><ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul><p></p>
Work at Home Requirements To ensure Home or Hybrid Home/Office employees&rsquo; ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b><br>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$129,300 - $177,800 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About us</b><br>
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Lead Cloud Engineer - Contact Center Technology

National Guardian Life Insurance Company

<div><p>We are adding a <b>Cloud Engineer</b> to our team! This is a hybrid position requiring to be In-Office 10 days per month.</p><p></p><p><b><br>
Who We Are:</b></p>
<p>
Since 1909, National Guardian Life Insurance Company (NGL) has been one of America&rsquo;s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life&rsquo;s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.</p><br>
<p></p>
<p>
NGL's Core Values &ndash; integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities.</p><p></p><p><br>
With over 100 years of experience, our passion is to serve people. Learn more.</p><p></p><p><br>
Work Environment: NGL offers a flexible work environment where employees can work fully remote, hybrid or onsite at our Madison, Wis. office. We support virtual working arrangements in certain states outside of WI.</p><p></p><p><b><br>
A Day in the Life:</b></p>
<p>
The Cloud Engineer operates under minimal supervision in an agile team environment and plays a pivotal role in building, maintaining, and improving our operating environment across cloud platforms. This position is responsible for implementing, maintaining, and administrating technical solutions primarily<br>
hosted on cloud-based platforms with primary focus on the AWS platform.</p><p><br>
</p><p><b>Primary Responsibilities:</b></p>
<ul>
<li>Develop and implement technical efforts to design, build, and deploy cloud-hosted solutions</li>
<li>Participate in all aspects of the software development lifecycle for cloud-based solutions</li>
<li>Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary</li>
<li>Monitor performance and maintain systems according to requirements and standards</li>
<li>Troubleshoot issues and outages and assist other teams with troubleshooting and root cause analysis</li>
<li>Partner with colleagues to help each other grow expertise in legacy, current, and emerging technologies</li>
<li>Build and maintain documentation of internal systems and usage of external systems</li>
<li>Assist other teams with troubleshooting and root cause analysis</li>
<li>Provide advanced technical support when needed by other teams or your team</li>
<li>Perform routine and scheduled audits of all systems, including backups</li></ul><p></p><p><b><br>
Essential to Your Success:</b></p>
<ul>
<li>Working knowledge of cloud services</li>
<li>Familiarity with Infrastructure as Code</li>
<li>Experience transforming legacy on-prem solutions to properly designed cloud-based solutions</li>
<li>Knowledge of system security, data backup, and recovery</li>
<li>Familiarity with various operating system platforms</li>
<li>Resourcefulness and problem-solving aptitude</li>
<li>Excellent communication and collaboration skills</li>
<li>Ability to work effectively with cross-functional teams</li>
<li>Experience with cloud-compatible monitoring tools and logging solutions</li></ul><br>
<p></p>
<p>
Technologies in use:</p>
<ul>
<li>AWS</li>
<li>Azure</li>
<li>VMware (VMC, VCDR)</li>
<li>ForgeRock</li>
<li>CloudFormation</li>
<li>Terraform</li></ul><br>
<p></p>
<p>
Education Preferred: 4 year degree preferred in Computer Science, Information Technology/Systems, or other related field. Certification in Cloud Technologies is required.<br>
</p><p></p><br>
<br>
<p>Years of Experience</p><br>
<ul>
<li>A minimum of two years of Cloud-technology experience required.</li>
<li>Experience working in an Agile environment preferred.</li></ul><br>
<p></p>
<p><b>
What We Offer:</b></p>
<p>
At NGL, we provide a comprehensive Total Rewards package that includes competitive base pay and benefits designed to offer solutions to help meet your unique life needs.</p><br>
<p></p>
<p><b>
Benefits:</b></p>
<ul>
</ul><div></div><ul><li>20 days of Paid Time Off growing to 25 days after 5 years</li>
<li>11 Paid Holidays (10 company holidays and 1 personal holiday of your choice)</li>
<li>Health care, dental and vision plans</li>
<li>Up to $1,500 (Family) or $1,000 (Single) annually towards a Health Savings Account</li>
<li>Annual bonus based on company performance</li>
<li>Paid Parental Leave</li>
<li>401(k) match up to 9%</li>
<li>Paid Sabbatical after 8 years</li>
<li>Paid Volunteer Time</li>
<li>Education Assistance Program</li>
<li>Employee Recognition Program</li>
<li>And much more!</li></ul><br>
<p></p>
<p>
Click here to learn more about our comprehensive Total Rewards program.</p><p><br>
<i>
NGL is committed to creating a diverse environment and is an Equal Opportunity Employer. Qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws.</i></p><br>
<p></p>
<p><i>
NGL is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact </i><i>hrmadison@nglic.com</i><i>.</i></p></div>

Cloud Engineer (Hybrid - In Office 10 days/Month)

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