cloud operations engineer

Monument Technology

<div>
 <p>
  <strong>
   Role:
  </strong>
  Cloud Operations Engineer
 </p>
 <p>
  <strong>
   Location:
  </strong>
  London (Oxford Circus)
 </p>
 <p>
  <strong>
   Hybrid:
  </strong>
  1&ndash;2 days per week in the office
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Monument Technology Limited
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology takes the proven, end to end platform developed for Monument Bank, the leading bank for the mass affluent, and makes it available to financial institutions in the UK and globally as a licensed Banking Platform as a Service.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our platform is a full-stack &lsquo;bank or building-society-in-a-box&rsquo;, delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution (&ldquo;Bank-in-a-Box&rdquo;).
 </p>
 <p>
  <br/>
 </p>
 <p>
  Monument Technology provides everything in one solution, taking care of all third-party contracts and integrations as well as ongoing maintenance and future platform enhancements - all for one annual licence fee, allowing our customers to embrace the most modern technology available, without any of the complexity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   THE ROLE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a Cloud Operations Engineer to support and evolve our Corporate IT and cloud operations capability as the platform and organisation scales.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role sits at the intersection of internal IT service delivery and cloud platform operations. You will provide first and second line support to internal users, manage and optimise our Microsoft 365 environment, and support operational activities across AWS and Azure. You will play a key role in ensuring colleagues remain productive, systems remain secure, and operational processes scale effectively alongside the business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   HOW YOU&rsquo;LL MAKE AN IMPACT
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provide first and second line support to internal users, ensuring timely resolution of incidents, requests and issues in line with SLAs.
  </li>
  <li>
   Administer and optimise the Microsoft 365 environment, including Entra ID, Exchange Online, SharePoint, Teams and Endpoint Manager.
  </li>
  <li>
   Manage joiners, movers and leavers processes, ensuring access is provisioned securely and efficiently.
  </li>
  <li>
   Support and improve Service Desk operations, working closely with outsourced providers to maintain quality and consistency.
  </li>
  <li>
   Implement automation using PowerShell and workflows to reduce manual effort and improve operational efficiency.
  </li>
  <li>
   Support cloud operations across AWS and Azure, including identity and access management, account configuration and security practices.
  </li>
  <li>
   Strengthen security controls including MFA, conditional access, device compliance and least privilege access models.
  </li>
  <li>
   Monitor and respond to security alerts, contributing to incident response and audit readiness.
  </li>
  <li>
   Create and maintain clear documentation, including runbooks, knowledge base articles and operational procedures.
  </li>
  <li>
   Collaborate with engineering, security and third-party providers to improve reliability, reduce operational toil and support platform scalability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WE LOOK FOR PEOPLE WITH
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Hands-on experience administering Microsoft 365, including Entra ID, Exchange Online, SharePoint, Teams and Endpoint Manager.
  </li>
  <li>
   Experience working in a Service Desk or IT operations environment, with knowledge of ITIL processes such as incident, problem and change management.
  </li>
  <li>
   Strong troubleshooting capability and ability to manage a high-volume support queue while maintaining quality and communication standards.
  </li>
  <li>
   Working knowledge of AWS and Azure operations, particularly identity, access management and security fundamentals.
  </li>
  <li>
   A strong security mindset, with experience implementing and maintaining controls such as MFA, conditional access and access reviews.
  </li>
  <li>
   Experience with scripting or automation (e.g. PowerShell) to improve operational efficiency.
  </li>
  <li>
   Strong documentation skills and the ability to create clear, structured operational content.
  </li>
  <li>
   Experience working in regulated environments such as financial services or SaaS platforms is advantageous.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  You demonstrate a pragmatic, solutions-focused approach and are comfortable working across both user-facing support and technical operations. You are organised, detail-oriented and able to prioritise effectively in a fast-paced environment. You build strong working relationships across teams and take ownership of improving how systems and processes operate.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   OUR CULTURE AND VALUES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our culture and values align with our mission to truly understand and offer exceptional service to our clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Monument Technology team is passionate about building more than a bank and more than a technology platform. We are driven to create solutions that respect our clients&rsquo; time, complexity and ambition.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are guided by integrity, attentiveness, a sense of community and innovation. We build trusted relationships through collaboration, attention to detail and a commitment to continuous improvement. Through inclusive thinking and purposeful innovation, we enable our clients and colleagues to achieve more.
 </p>
</div>


Cloud Operations Engineer

NiCE

<div><div><p>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><div><p><b>
So, what&rsquo;s the role all about?</b></p>
<p>
We are seeking a highly skilled <b>Cloud Operations Engineer</b> to join our team. The ideal candidate will possess deep technical expertise in Linux systems, AWS cloud infrastructure, container orchestration platforms, and database administration.</p>
<p>
In this role, you will be responsible for designing, implementing, operating, and optimizing complex cloud environments on AWS. You will manage containerized workloads running on Amazon EKS and ECS, maintain production-grade Linux systems and databases, and contribute to the reliability, scalability, and security of our cloud platforms.</p>
<p>
This is an excellent opportunity to join a collaborative, engineering-driven organization where technical excellence, innovation, and continuous improvement are highly valued.</p>
<p><b>
How will you make an impact?</b></p>
<ul>
<li>Design, implement, and operate scalable, secure, and highly available AWS cloud infrastructure leveraging services such as EC2, EKS, ECS, RDS, S3, VPC, Lambda, and IAM.</li>
<li>Drive the reliability and performance of containerized applications by managing Amazon EKS and ECS environments, including cluster operations, networking, scaling, and troubleshooting.</li>
<li>Ensure the stability, security, and efficiency of production Linux environments through system administration, performance tuning, storage management, networking, and incident resolution.</li>
<li>Maintain and optimize relational databases (PostgreSQL, MySQL, Aurora) and NoSQL platforms (DynamoDB, Redis), ensuring high availability, performance, and disaster recovery readiness.</li>
<li>Strengthen the organization's cloud security posture through effective management of IAM, network security controls, secrets management, and compliance best practices.</li>
<li>Enhance platform observability and operational excellence by implementing and improving monitoring, logging, alerting, and performance analytics using CloudWatch, Prometheus, and Grafana.</li>
<li>Take ownership of production incidents by participating in on-call rotations, leading troubleshooting efforts, performing root cause analysis, and driving continuous improvement initiatives.</li>
<li>Partner closely with software engineering, DevOps, and platform teams to improve deployment processes, application reliability, and operational efficiency.</li>
<li>Identify and implement cloud cost optimization opportunities through resource right-sizing, capacity planning, automation, and governance best practices.</li>
</ul>
<p><b>Have you got what it takes?</b></p>
<ul>
<li>4&ndash;5 years in a cloud operation, infrastructure engineering, or SRE role with a strong hands-on technical focus</li>
</ul>
<p><b>AWS Services</b></p>
<ul>
<li>Deep hands-on experience with core AWS services: EC2, EKS, ECS, RDS/Aurora, S3, VPC, IAM, Lambda, CloudWatch, Route 53, and ALB/NLB</li>
<li>Proven ability to design and troubleshoot complex AWS networking topologies (VPCs, subnets, transit gateways, security groups)</li>
<li>Solid understanding of AWS IAM &mdash; roles, policies, permission boundaries, and cross-account access</li>
</ul>
<p><b>Container Orchestration</b></p>
<ul>
<li>Hands-on production experience managing workloads on Amazon EKS and ECS &mdash; cluster lifecycle, node group management, networking (CNI, service mesh basics), and autoscaling</li>
<li>Strong Docker fundamentals: image builds, registries (ECR), multi-stage builds, and container security</li>
</ul>
<p><b>Linux</b></p>
<ul>
<li>Strong Linux administration skills: Bash/Python scripting, process and memory management, filesystem and storage operations, kernel parameters, and network diagnostics</li>
<li>Experience managing and hardening Linux servers in production environments (RHEL, Ubuntu, or Amazon Linux)</li>
</ul>
<p><b>Infrastructure as Code &amp; Configuration Management</b></p>
<ul>
<li>Proficient in Terraform &mdash; module design, state management, remote backends, and workspace strategies</li>
<li>Hands-on experience with Puppet for configuration management, node classification, and enforcing system state at scale</li>
</ul>
<p><b>Databases</b></p>
<ul>
<li>Hands-on experience with relational databases: PostgreSQL, MySQL, or AWS RDS/Aurora &mdash; schema management, query optimisation, replication, backups, and failover</li>
<li>Familiarity with NoSQL databases: DynamoDB, Redis, or MongoDB &mdash; data modelling, performance tuning, and operational monitoring</li>
</ul>
<p><b>General</b></p>
<ul>
<li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, or AWS CodePipeline)</li>
<li>Experience with observability tooling: CloudWatch, Datadog, Prometheus, or Grafana</li>
</ul><ul><li>Education Level: Bachelor&rsquo;s in computer science/IT preferred (or any engineering field considered) or equivalent.</li>
<li>Certifications: AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or similar certifications.</li>
<li>Ability to work effectively with distributed team</li>
<li>Must be detail oriented, task driven, and have excellent communication skills. Customer service focus is key.</li>
<li>Ability to work effectively with staff, peers, and others in and outside the organization to accomplish goals, objectives and to identify and resolve problems</li>
</ul>
<p><b>What&rsquo;s in it for you?</b></p>
<p>
Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!</p>
<p><b>
Enjoy NICE-FLEX!</b></p>
<p>
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p>
<p>
Req ID: 11291</p>
<p>
Reporting to: Director, Cloud Operations CXone, EMEA</p>
<p>
Role type: Individual contributor</p>
<p>
#LI-Remote</p></div><div><p><b><i>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

Lead Cloud Operations Engineer

Park & Control PAC GmbH

<div><div><div><p>ORT: Deutschlandweit</p><br>
</div><div><div><div><div><i>
</i></div><div>Sofort</div>
</div></div><div><div><div><i>
</i></div><div>Vollzeit / Teilzeit / Minijob</div>
</div></div><div><div><div><i>
</i></div><div>Deutschlandweit</div>
</div></div></div></div><div><div><p><b>Cloud Operations Engineer</b></p>
</div><p>Join APCOA&rsquo;s cloud platform team in Berlin and help scale a pan-European mobility platform used by millions every day. You&rsquo;ll work hands-on with <b>Azure, Terraform, AKS, and Azure DevOps</b> to build and operate the infrastructure behind smart urban mobility solutions.</p>
<p>As part of our platform team, you&rsquo;ll design, run, and continuously improve a modern <b>Azure-native environment</b> that powers digital parking, logistics, and mobility services across <b>13 European countries</b>.</p>
<h2 class="jobSectionHeader"><b>What you&rsquo;ll do</b></h2>
<ul><li>Design and provision <b>Azure infrastructure using Terraform (Infrastructure as Code)</b></li>
<li>Build and maintain <b>CI/CD pipelines in Azure DevOps (YAML)</b> including <b>blue-green</b> and <b>canary deployments</b></li>
<li>Operate, scale, and optimize <b>AKS clusters</b> running production workloads</li>
<li>Manage <b>networking, identity, secrets, and configuration</b> in Azure</li>
<li>Monitor, troubleshoot, and improve <b>performance, reliability, and cost efficiency</b></li>
<li>Collaborate with engineering teams to support scalable, cloud-native applications</li>
</ul><h2 class="jobSectionHeader"><b>What you bring (must-have)</b></h2>
<ul><li>Hands-on experience with <b>Microsoft Azure</b> in production environments</li>
<li>Strong experience with <b>Terraform</b></li>
<li>Solid understanding of <b>CI/CD principles</b></li>
<li>Experience with <b>Azure DevOps and GitHub</b></li>
<li>Experience running containerized workloads on <b>Kubernetes (AKS preferred)</b></li>
<li>Experience with <b>cloud monitoring and logging tools</b></li>
</ul><h2 class="jobSectionHeader"><b>Nice to have</b></h2>
<ul><li>Deeper Kubernetes expertise (<b>scaling, networking, security</b>)</li>
<li>Experience with <b>MongoDB</b> in cloud environments</li>
<li>Familiarity with <b>Ansible</b> or similar automation tools</li>
<li>Relevant certifications (<b>Azure / Terraform / DevOps</b>)</li>
</ul><h2 class="jobSectionHeader"><b>What you&rsquo;ll get</b></h2>
<ul><li>A high-impact role in a platform used across Europe</li>
<li>Modern tech stack: <b>Azure, AKS, Terraform, DevOps</b></li>
<li>Real ownership of cloud infrastructure and architecture decisions</li>
<li><b>Flexible hybrid working model</b></li>
<li>International, collaborative team environment</li>
<li>Support for learning, growth, and certifications</li>
<li>Competitive, performance-oriented salary package</li>
</ul><h2 class="jobSectionHeader"><b>About APCOA</b></h2>
<p>APCOA is Europe&rsquo;s leading parking operator, managing over <b>1.8 million parking spaces across 13 countries</b>.</p>
<p>Through its digital platform <b>APCOA FLOW</b>, the company is transforming parking infrastructure into smart urban hubs, enabling mobility, EV charging, logistics, and digital services that help reduce traffic and emissions in cities.</p>
<h2 class="jobSectionHeader"><b>Our hiring process &ndash; simple and straightforward</b></h2>
<p>We keep our hiring process fast and uncomplicated:</p>
<p><b>1. Short intro call</b> a quick conversation to get to know each other
<br>
<b>2. Technical interview</b> discuss your experience and technical skills
<br>
<b>3. Team/culture interview</b> make sure it&rsquo;s a great mutual fit</p>
<p>That&rsquo;s it, no unnecessary rounds or long waiting times.</p>
<h2 class="jobSectionHeader"><b>Interested?</b></h2>
<p>Apply with your <b>CV</b>, a short <b>cover letter</b>, your <b>salary expectations</b>, and your <b>earliest possible start date</b>.</p>
<p>We look forward to hearing from you!</p>
</div><div><div><div><p>Benefits</p><br>
</div><div><div><div><div><i>
</i></div><div>Freies APCOA Parking</div>
</div></div><div><div><div><i>
</i></div><div>Flexible Arbeitszeiten</div>
</div></div><div><div><div><i>
</i></div><div>Gesundheitsprogramme</div>
</div></div><div><div><div><i>
</i></div><div>Produktverg&uuml;nstigungen</div>
</div></div><div><div><div><i>cake
</i></div><div>Unternehmensevents</div>
</div></div><div><div><div><i>
</i></div><div>Job Rad</div>
</div></div><div><div><div><i>
</i></div><div>Und vieles mehr...</div>
</div></div></div></div></div><div><div><div><div><div><div>
</div><div>Najdat Alsoufi</div></div></div></div></div></div></div><div></div>

Cloud Operations Engineer (f/m/d)

<div><div><p>At NiCE, we don&rsquo;t limit our challenges. We challenge our limits. Always. We&rsquo;re ambitious. We&rsquo;re game changers. And we play to win. We set the highest standards and execute beyond them. And if you&rsquo;re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><div><p><b>
So, what&rsquo;s the role all about?</b></p>
<p>
We are seeking a highly skilled <b>Cloud Operations Engineer</b> to join our team. The ideal candidate will possess deep technical expertise in Linux systems, AWS cloud infrastructure, container orchestration platforms, and database administration.</p>
<p>
In this role, you will be responsible for designing, implementing, operating, and optimizing complex cloud environments on AWS. You will manage containerized workloads running on Amazon EKS and ECS, maintain production-grade Linux systems and databases, and contribute to the reliability, scalability, and security of our cloud platforms.</p>
<p>
This is an excellent opportunity to join a collaborative, engineering-driven organization where technical excellence, innovation, and continuous improvement are highly valued.</p>
<p><b>
How will you make an impact?</b></p>
<ul>
<li>Design, implement, and operate scalable, secure, and highly available AWS cloud infrastructure leveraging services such as EC2, EKS, ECS, RDS, S3, VPC, Lambda, and IAM.</li>
<li>Drive the reliability and performance of containerized applications by managing Amazon EKS and ECS environments, including cluster operations, networking, scaling, and troubleshooting.</li>
<li>Ensure the stability, security, and efficiency of production Linux environments through system administration, performance tuning, storage management, networking, and incident resolution.</li>
<li>Maintain and optimize relational databases (PostgreSQL, MySQL, Aurora) and NoSQL platforms (DynamoDB, Redis), ensuring high availability, performance, and disaster recovery readiness.</li>
<li>Strengthen the organization's cloud security posture through effective management of IAM, network security controls, secrets management, and compliance best practices.</li>
<li>Enhance platform observability and operational excellence by implementing and improving monitoring, logging, alerting, and performance analytics using CloudWatch, Prometheus, and Grafana.</li>
<li>Take ownership of production incidents by participating in on-call rotations, leading troubleshooting efforts, performing root cause analysis, and driving continuous improvement initiatives.</li>
<li>Partner closely with software engineering, DevOps, and platform teams to improve deployment processes, application reliability, and operational efficiency.</li>
<li>Identify and implement cloud cost optimization opportunities through resource right-sizing, capacity planning, automation, and governance best practices.</li>
</ul>
<p><b>Have you got what it takes?</b></p>
<ul>
<li>4&ndash;5 years in a cloud operation, infrastructure engineering, or SRE role with a strong hands-on technical focus</li>
</ul>
<p><b>AWS Services</b></p>
<ul>
<li>Deep hands-on experience with core AWS services: EC2, EKS, ECS, RDS/Aurora, S3, VPC, IAM, Lambda, CloudWatch, Route 53, and ALB/NLB</li>
<li>Proven ability to design and troubleshoot complex AWS networking topologies (VPCs, subnets, transit gateways, security groups)</li>
<li>Solid understanding of AWS IAM &mdash; roles, policies, permission boundaries, and cross-account access</li>
</ul>
<p><b>Container Orchestration</b></p>
<ul>
<li>Hands-on production experience managing workloads on Amazon EKS and ECS &mdash; cluster lifecycle, node group management, networking (CNI, service mesh basics), and autoscaling</li>
<li>Strong Docker fundamentals: image builds, registries (ECR), multi-stage builds, and container security</li>
</ul>
<p><b>Linux</b></p>
<ul>
<li>Strong Linux administration skills: Bash/Python scripting, process and memory management, filesystem and storage operations, kernel parameters, and network diagnostics</li>
<li>Experience managing and hardening Linux servers in production environments (RHEL, Ubuntu, or Amazon Linux)</li>
</ul>
<p><b>Infrastructure as Code &amp; Configuration Management</b></p>
<ul>
<li>Proficient in Terraform &mdash; module design, state management, remote backends, and workspace strategies</li>
<li>Hands-on experience with Puppet for configuration management, node classification, and enforcing system state at scale</li>
</ul>
<p><b>Databases</b></p>
<ul>
<li>Hands-on experience with relational databases: PostgreSQL, MySQL, or AWS RDS/Aurora &mdash; schema management, query optimisation, replication, backups, and failover</li>
<li>Familiarity with NoSQL databases: DynamoDB, Redis, or MongoDB &mdash; data modelling, performance tuning, and operational monitoring</li>
</ul>
<p><b>General</b></p>
<ul>
<li>Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, or AWS CodePipeline)</li>
<li>Experience with observability tooling: CloudWatch, Datadog, Prometheus, or Grafana</li>
</ul><ul><li>Education Level: Bachelor&rsquo;s in computer science/IT preferred (or any engineering field considered) or equivalent.</li>
<li>Certifications: AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or similar certifications.</li>
<li>Ability to work effectively with distributed team</li>
<li>Must be detail oriented, task driven, and have excellent communication skills. Customer service focus is key.</li>
<li>Ability to work effectively with staff, peers, and others in and outside the organization to accomplish goals, objectives and to identify and resolve problems</li>
</ul>
<p><b>What&rsquo;s in it for you?</b></p>
<p>
Join an ever-growing, market disrupting, global company where the teams &ndash; comprised of the best of the best &ndash; work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!</p>
<p><b>
Enjoy NICE-FLEX!</b></p>
<p>
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p>
<p>
Req ID: 11293</p>
<p>
Reporting to: Director, Cloud Operations CXone, EMEA</p>
<p>
Role type: Individual contributor</p>
<p>
#LI-Remote</p></div><div><p><b><i>
About NiCE
</i></b></p><p><i>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
</i></p><p><i>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
</i></p><p><i>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</i></p></div></div><p></p>

Senior Cloud Operations Engineer (10PM- 6AM)

Sage

<div>
 <p>
  We're looking for a
  <strong>
   Cloud Operations Database Engineer
  </strong>
  to join our DevOps team in Newcastle and help keep Sage's online product portfolio available, secure, and performant for customers around the clock. You'll sit at the intersection of Development and Operations - deploying, administering, monitoring, and continuously improving databases across multiple products and teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a hands-on, operational role in a 24/7 environment. You'll work closely with product delivery teams, Security, Architecture, and Automation specialists to build and run resilient database infrastructure, automate manual processes, and respond confidently when incidents arise. If you enjoy solving complex technical problems under pressure, care about operational excellence, and want to grow your cloud and database skills in a large-scale SaaS environment, this role is a strong fit.
 </p>
 <p>
  <br/>
 </p>
 <p>
  🏠/💻
  <strong>
   <em>
    This is a hybrid role working 3 days a week in our Newcastle office.
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   First 90 Days
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    30 Days
   </strong>
   : Get to know Sage's database estate: the platforms in use, monitoring tooling, incident management processes, and the product teams you'll support. Familiarise yourself with Sage standards, ISO processes, and the Cloud Operations team's ways of working. Begin contributing to day-to-day database operations and shadow the on-call rota before joining it.
  </li>
  <li>
   <strong>
    60 Days
   </strong>
   : Take active ownership of database operations across your assigned products. Handle monitoring, routine maintenance, and incident response with growing confidence. Begin contributing to automation scripts and service improvement initiatives. Engage with product delivery teams to support query optimisation and deployment activities.
  </li>
  <li>
   <strong>
    90 Days
   </strong>
   : Operate independently across the full scope of the role: database administration, performance optimisation, incident response, security protocols, backup and recovery, and cost monitoring. Contribute meaningfully to the team's continuous improvement agenda and begin sharing your knowledge with junior colleagues.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Meet the Team
  </strong>
 </p>
 <p>
  You'll join the Cloud Operations team - a cross-functional DevOps group accountable for the availability and reliability of Sage's online product portfolio. The team works in close partnership with product delivery teams, Security, Architecture, and Automation colleagues, and operates under ISO standards with a strong focus on process rigour and operational excellence.
 </p>
 <p>
  Your work will span multiple products and teams, so strong communication and prioritisation skills matter as much as technical depth. You'll have access to guidance from subject matter experts across Security, Architecture, and Automation, and will be supported in building your cloud and database skills over time.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How Success Will Be Measured
  </strong>
 </p>
 <ul>
  <li>
   Database availability measured against agreed Service Level Agreements
  </li>
  <li>
   Timely resolution of incidents and service tickets in line with the Incident Management Process
  </li>
  <li>
   Delivery against the agreed service improvement plan
  </li>
  <li>
   Proactive identification and mitigation of issues before they impact customers
  </li>
  <li>
   Quality and coverage of automation scripts and operational documentation
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Familiarity with relational databases including MS SQL, MySQL, and PostgreSQL - administration, performance tuning, and troubleshooting
  </li>
  <li>
   Scripting experience for task automation using PowerShell, Bash, Python, or Ruby
  </li>
  <li>
   Experience with applications deployed on AWS or Azure, including distributed computing, containers, Kubernetes, and/or serverless technologies
  </li>
  <li>
   Strong analytical and problem-solving skills with the ability to debug complex issues under pressure
  </li>
  <li>
   Excellent communication skills - able to explain technical issues clearly to non-technical stakeholders and business teams
  </li>
  <li>
   Experience working across cross-functional teams with strong multitasking and prioritisation skills
  </li>
  <li>
   Fluency in English, written and spoken
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Nice-to-have
  </strong>
 </p>
 <ul>
  <li>
   2&ndash;5 years of experience in a Database, Sysadmin, DevOps, SRE, IT Operations, or similar role in a customer-facing technical environment
  </li>
  <li>
   1&ndash;3 years of hands-on cloud experience (AWS, Azure, or Google Cloud)
  </li>
  <li>
   Exposure to ISO standards and structured operational processes
  </li>
  <li>
   Database technology certification (any vendor) is advantageous
  </li>
  <li>
   A degree in a relevant subject is beneficial but not essential - demonstrable hands-on expertise is equally valued
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  💚
  <strong>
   At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being.
  </strong>
  Our benefits package is designed to provide stability, flexibility, and balance:
 </p>
 <p>
  Benefits video &ndash; https://youtu.be/TCMtTYUUiuU
 </p>
 <ul>
  <li>
   Comprehensive health, dental and vision coverage
  </li>
  <li>
   Work away scheme for up to 10 weeks a year
  </li>
  <li>
   On-going training and professional development
  </li>
  <li>
   Paid 5 days yearly to volunteer through our Sage Foundation
  </li>
  <li>
   Flexible work patterns and hybrid working
  </li>
 </ul>
</div>


Cloud Operations Database Engineer

Hays

<div>
 <p>
  Responsibilities:
 </p>
 <ul>
  <li>
   Deliver customer onboarding and training support, ensuring successful adoption of systems and platforms / Execute operational tasks on cloud-hosted user platforms based on customer requests, ensuring reliability and availability
  </li>
  <li>
   Continuously perform system monitoring to ensure uninterrupted service availability / Perform independently incident management and troubleshooting, ensuring timely resolution and minimal service disruption
  </li>
  <li>
   Support problem management and bug fix activities, contributing to sustainable solutions and prevention of recurrence / Support quality enhancement initiatives to improve system performance and customer satisfaction
  </li>
  <li>
   Coordinate with development teams and L3 support, ensuring efficient escalation handling and resolution of complex issues
  </li>
  <li>
   Support and track compliance with service agreements (SLAs) and KPIs
  </li>
  <li>
   Support the design and optimization of Jira Service Management (JSM) portals and ticket workflows to improve service efficiency and user experience
  </li>
  <li>
   Contribute to the continuous refinement and improvement of operational processes to enhance scalability and robustness
  </li>
  <li>
   Support the preparation and presentation of operational reports, including KPI tracking, incident analysis, and improvement actions
  </li>
  <li>
   Support and participate in customer quality meetings, ensuring transparency and alignment on service performance
  </li>
  <li>
   Perform root cause analysis (RCA) for incidents and recurring issues, supporting the implementation of preventive measures
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Qualifications:
 </p>
 <ul>
  <li>
   Master&rsquo;s or bachelor&rsquo;s degree in computer science, communication or similar / Experience in cloud connectivity in automotive or IOT complex architecture
  </li>
  <li>
   Experiences with electric vehicle architecture, infotainment, connectivity, over the air programming or vehicle diagnostics are an advantage
  </li>
  <li>
   Experience in operations, maintenance, or IT service management environments, ideally in cloud-based systems
  </li>
  <li>
   Strong understanding of incident management, problem management, and SLA/KPI
  </li>
  <li>
   Hands-on experience with AWS cloud platforms. and operational support of hosted applications appreciated. Other platforms&acute; knowledge is the plus / Hands-on experience with Jira Service Management (JSM) or comparable ticketing tools
  </li>
  <li>
   Ability to collaborate effectively with international DevOps teams and L3 support, including managing escalations
  </li>
  <li>
   Strong analytical skills with experience in root cause analysis and troubleshooting complex systems
  </li>
  <li>
   Solid reporting skills with the ability to translate operational data into actionable insights
  </li>
  <li>
   Ability to handle high-priority incidents (P1/P2) in a structured and calm manner / Structured, proactive, and solution-oriented mindset
  </li>
  <li>
   Fluent in English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Benefits:
 </p>
 <ul>
  <li>
   30 days leave per year
  </li>
  <li>
   We will give you valuable tips and feedback on your application documents and interviews
  </li>
  <li>
   We will create a candidate profile containing your strengths and potential and thus increase your chance of being placed in a position
  </li>
  <li>
   We actively present you to specialist departments and keep you updated on the application process
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Cloud Operations & Maintenance Engineer

<div>
 <p>
  <strong>
   Senior Cloud Operations Engineer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Durrington, Worthing (Hybrid)
 </p>
 <p>
  <strong>
   Contract Type:
  </strong>
  Permanent
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  Circa &pound;70,000 + Bonus
 </p>
 <p>
  <strong>
   Hours:
  </strong>
  37 hours per week
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking an experienced Senior Cloud Operations Engineer to play a key role in the design, implementation, and ongoing management of a modern cloud infrastructure environment, with a strong focus on Microsoft Azure.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is ideal for a highly skilled cloud professional who thrives in a hands-on technical role and is passionate about driving cloud transformation initiatives. You will be responsible for ensuring cloud services are secure, resilient, scalable, and cost-effective while supporting the adoption of cloud-native technologies and operational best practices.
 </p>
 <p>
  Working closely with architecture, security, development, and operations teams, you will help shape cloud strategy, implement automation, and support the transition from traditional infrastructure to modern platform-based services.
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Azure Cloud Engineering
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design, build, configure, and maintain Azure cloud environments across IaaS, PaaS, networking, storage, and identity services.
  </li>
  <li>
   Deploy and manage Azure Landing Zones aligned with enterprise architecture and governance standards.
  </li>
  <li>
   Support the migration from infrastructure-based services to modern cloud-native and platform-based solutions.
  </li>
  <li>
   Monitor cloud environments to ensure optimal performance, availability, security, and reliability.
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Operations &amp; Automation
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Implement Infrastructure as Code (IaC) using technologies such as Terraform, Bicep, or ARM templates.
  </li>
  <li>
   Develop and maintain automation solutions using PowerShell, Azure CLI, CI/CD pipelines, and DevOps practices.
  </li>
  <li>
   Proactively monitor systems, investigate incidents, perform root cause analysis, and implement improvements to enhance operational stability.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security, Governance &amp; Compliance
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Apply cloud security best practices, including identity management, RBAC, encryption, and secure networking.
  </li>
  <li>
   Implement governance controls, policies, and guardrails to ensure compliance with organisational and regulatory requirements.
  </li>
  <li>
   Partner with security and compliance teams to address vulnerabilities and audit findings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Cost Optimisation &amp; FinOps
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support cloud cost management initiatives through resource optimisation and waste reduction.
  </li>
  <li>
   Monitor, analyse, and forecast cloud expenditure using Azure Cost Management tools.
  </li>
  <li>
   Provide reporting and recommendations to stakeholders regarding cloud consumption and efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Documentation &amp; Process Improvement
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Produce and maintain technical documentation, runbooks, standard operating procedures, and architectural records.
  </li>
  <li>
   Contribute to continuous improvement initiatives and promote operational consistency across teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Collaboration &amp; Technical Support
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Work closely with architects, developers, platform teams, and project stakeholders to deliver cloud solutions.
  </li>
  <li>
   Act as a senior escalation point for cloud-related incidents, requests, and changes.
  </li>
  <li>
   Support knowledge transfer activities and assist operational teams during service transitions
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Disaster Recovery &amp; Business Continuity
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support the implementation, testing, and maintenance of disaster recovery and business continuity capabilities.
  </li>
  <li>
   Ensure cloud services meet agreed Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
  </li>
  <li>
   Collaborate with relevant teams to maintain recovery procedures and execute resilience testing.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Continuous Learning &amp; Innovation
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Stay up to date with Azure technologies, cloud architecture trends, and industry best practices.
  </li>
  <li>
   Participate in training, certifications, and knowledge-sharing initiatives.
  </li>
  <li>
   Identify opportunities to improve cloud services through innovation and emerging technologies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent industry experience).
  </li>
  <li>
   Extensive hands-on experience with Microsoft Azure cloud services across both IaaS and PaaS environments.
  </li>
  <li>
   Strong understanding of Azure Landing Zone architecture and cloud governance frameworks.
  </li>
  <li>
   Proven experience designing and implementing cloud infrastructure standards and best practices.
  </li>
  <li>
   Expertise in Infrastructure as Code (Terraform, Bicep, ARM Templates).
  </li>
  <li>
   Experience with containerisation and orchestration technologies such as Docker and Kubernetes.
  </li>
  <li>
   Strong scripting and automation skills using PowerShell, Python, Azure CLI, or similar technologies.
  </li>
  <li>
   Solid understanding of cloud security principles, identity and access management, encryption, and compliance frameworks.
  </li>
  <li>
   Strong knowledge of cloud networking concepts, including virtual networks, subnets, VPNs, load balancers, and network security controls.
  </li>
  <li>
   Experience applying DevOps principles to improve deployment speed, reliability, and operational efficiency.
  </li>
  <li>
   Practical experience with FinOps methodologies and cloud cost optimisation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Capabilities
  </strong>
 </p>
 <ul>
  <li>
   Deep expertise in Microsoft Azure services and cloud operations.
  </li>
  <li>
   Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.
  </li>
  <li>
   Experience optimising cloud performance, scalability, and resource utilisation.
  </li>
  <li>
   Excellent documentation and technical communication skills.
  </li>
  <li>
   Ability to communicate effectively with both technical and non-technical stakeholders.
  </li>
  <li>
   Experience mentoring and supporting team development.
  </li>
  <li>
   Commitment to continuous professional development and staying current with emerging cloud technologies.
  </li>
 </ul>
 <p>
  Benefits
 </p>
 <ul>
  <li>
   25 days annual leave plus bank holidays
  </li>
  <li>
   Performance and company bonus scheme
  </li>
  <li>
   Pension contributions up to 11% (subject to employee contribution levels)
  </li>
  <li>
   Life assurance (4x annual salary)
  </li>
  <li>
   Health Cash Plan
  </li>
  <li>
   Digital GP service
  </li>
  <li>
   Employee Assistance Programme (EAP)
  </li>
  <li>
   Occupational health support
  </li>
  <li>
   Electric vehicle salary sacrifice scheme
  </li>
  <li>
   Cycle to Work scheme
  </li>
  <li>
   Two paid volunteering days per year
  </li>
  <li>
   Sports and social club membership opportunities
  </li>
  <li>
   Retail discounts across hundreds of leading brands
  </li>
  <li>
   Free annual flu vaccinations and eye test vouchers
  </li>
  <li>
   Study support for relevant professional qualifications
  </li>
  <li>
   Enhanced maternity, paternity, and family-friendly policies
  </li>
  <li>
   Flexible return-to-work options
  </li>
 </ul>
 <p>
 </p>
</div>


Cloud Engineer

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