delivery consultant - infrastructure and security, professional services Jobs in Bahrain

delivery consultant - infrastructure and security, professional services

senior cloud delivery consultant, professional services delivery - menat sdt Jobs in Bahrain

senior cloud delivery consultant, professional services delivery - menat sdt

senior ai & cloud systems developer Jobs in Bahrain

senior ai & cloud systems developer

application engineer

associate linux support engineer Jobs in Bahrain

associate linux support engineer

cloud support engineer

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.
 
 
 
 Location:
 
 This is a globally remote role, unless specified otherwise.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Investigate issues reported by customers by researching and escalating issues
 </li>
 <li>
 Work to resolve complex customer problems related to Canonical's portfolio of products.
 </li>
 <li>
 Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
 </li>
 <li>
 Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
 </li>
 <li>
 Participate in a regular weekend working rotation.
 </li>
 <li>
 Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
 </li>
 <li>
 Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
 
 
 </li>
 </ul>
 
 What are we looking for in you
 
 
 
 <ul>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Hands-on and extensive working experience in supporting Linux systems including 3 or more of:
 </li>
 <ul>
 <li>
 Virtualization / Cloud - primarily using KVM or OpenStack.
 </li>
 <li>
 Containers - especially with Docker, LXD/LXC, or Kubernetes.
 </li>
 <li>
 Storage technologies - block, object and network.
 </li>
 <li>
 Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).
 </li>
 </ul>
 <li>
 Cloud computing expertise in provisioning, monitoring, orchestration, etc.
 </li>
 <li>
 Advanced troubleshooting experience:
 </li>
 <ul>
 <li>
 Linux integration with other environments (authentication/directory services, network file systems, etc.).
 </li>
 <li>
 Ability to navigate effectively stack traces and logs, and advise on next steps.
 </li>
 <li>
 Solid understanding of OS and Application level bugs and when to escalate to the correct team.
 </li>
 </ul>
 <li>
 Programming fundamentals in any language.
 </li>
 <li>
 Extensive Customer support experience is key:
 </li>
 <ul>
 <li>
 Customer needs are top priority.
 </li>
 <li>
 Communicate professionally, emphatically, clearly and set the right expectations.
 </li>
 </ul>
 <li>
 Ability to travel internationally twice a year for company events up to two weeks long.
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Cloud Support Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Support Engineer to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Support Engineer

LeadingEdge HR Solutions

<div>
 
 Job Title: DevOps Engineer
 
 
 Location: Bahrain (on-site)
 
 
 Job Type: Permanent
 
 
 
 
 Job Summary
 
 
 
 Our client is seeking a passionate and self-motivated DevOps Engineer to join their growing team. As a DevOps Engineer, you'll play a critical role in supporting live
 
 banking mobile applications, ensuring smooth deployments, and maintaining system reliability.
 
 This is an excellent opportunity for a motivated individual to grow in DevOps and cloud technologies.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Provide day-to-day support for DevOps operations
 </li>
 <li>
 Deploy new releases and fixes for mobile applications hosted in AWS
 </li>
 <li>
 Assist in addressing infrastructure, audit, and InfoSec issues
 </li>
 <li>
 Collaborate with other teams to ensure smooth deployments and system reliability
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3-5 years of relevant experience in deployment, automation, or infrastructure-related tasks
 </li>
 <li>
 Knowledge of AWS cloud platforms
 </li>
 <li>
 Experience with CI/CD tools such as Jenkins, GitHub Actions, or similar
 </li>
 <li>
 Proficiency with version control tools (Git/GitHub)
 </li>
 <li>
 Exposure to containerization (Docker) and orchestration (Kubernetes) is a plus
 </li>
 <li>
 Eagerness to learn and apply infrastructure as code (Terraform, Cloud Formation)
 </li>
 <li>
 Strong documentation and communication skills
 </li>
 <li>
 Self-driven, proactive, and adaptable to fast-paced environments
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology
 </li>
 <li>
 Understanding of cloud computing and DevOps practices
 </li>
 <li>
 Familiarity with monitoring tools and deployment processes
 </li>
 <li>
 Hands-on experience with academic or personal DevOps projects is an advantage
 
 </li>
 </ul>
</div>

Devops Engineer

Wajda International Technology Services

Job Title: Technical EngineerLocation: [City, State or Remote]Job Type: [Full-Time/Part-Time/Contract]Department: Engineering / Technical Support / ITReports To: Technical Manager / Engineering Lead / Operations ManagerJob Summary:We are looking for a detail-oriented and skilled Technical Engineer to provide technical support, troubleshoot issues, and assist in the development and maintenance of technical systems or products. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical information clearly to clients or internal teams.Key Responsibilities:<ul><li>Provide technical support for hardware, software, or engineering systems.</li><li>Troubleshoot and resolve technical issues reported by users or clients.</li><li>Assist with the design, testing, and implementation of new systems, products, or upgrades.</li><li>Collaborate with engineers, developers, and support staff to ensure smooth deployment of technical solutions.</li><li>Prepare technical documentation, user manuals, and troubleshooting guides.</li><li>Train users or clients on product/system functionality and best practices.</li><li>Maintain and monitor systems for performance, reliability, and security.</li><li>Coordinate with vendors or third-party service providers when needed.</li><li>Escalate complex issues to senior engineers or developers when necessary.</li><li>Stay current with new technologies, industry trends, and product knowledge.</li></ul>Maintain infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments<ul><li>Perform MS Active Directory tasks (ex: user/group, security permissions, group policies, print services); research event log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly</li></ul><ul><li>Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed</li></ul><ul><li>Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed.</li></ul><ul><li>Perform routine and scheduled audits of all systems, including backups Candidate Profile:</li></ul><ul><li>Proven success in an IT role with a minimum 2 years&rsquo; experience.</li></ul><ul><li>Experience in Windows server operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching</li></ul><ul><li>Experience in VMWARE</li></ul><ul><li>Experience with Cloud Applications and handling of Microsoft 365 . EXCHANGE</li></ul><ul><li>Experience in FortiGate/Sophos Firewall policy creation, SD-WAN routing, VPN connection, SSL Certificates.</li></ul><ul><li>Familiar with Veeam Backup &amp; Replication application for backup jobs, restoring backups, and cloud backup.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.</li><li>Proven experience in a technical support or engineering role.</li><li>Strong knowledge of relevant systems, hardware, or software.</li><li>Excellent troubleshooting and analytical skills.</li><li>Ability to read technical diagrams, schematics, or manuals.</li><li>Strong written and verbal communication skills.</li><li>Customer-focused mindset with the ability to handle pressure and prioritize tasks.</li></ul>Preferred Skills &amp; Tools (Based on Industry):<ul><li>IT/Software: Windows/Linux, Networking, SQL, VMware, cloud platforms (AWS, Azure), ticketing systems.</li><li>Manufacturing/Electronics: PLCs, CAD software, product testing, quality assurance, mechanical systems.</li><li>General: Scripting (PowerShell, Python), monitoring tools, CRM or ERP systems.</li></ul>Certifications (Optional but Advantageous):<ul><li>CompTIA A+/Network+/Security+</li><li>Microsoft Certified (MCSA/MCSE)</li><li>Cisco Certified Network Associate (CCNA)</li><li>ITIL Foundation</li><li>PMP (for project-focused roles)</li></ul>Working Conditions:<ul><li>May require travel to client sites or remote locations.</li><li>On-call availability or extended hours during critical incidents or project deadlines.</li></ul>Priority will be given to Bahraini National , Expats can be considered as well.Job Type: Full-time

Technical IT Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a
 
 Site Reliability / Gitops Engineer
 
 to our Information Systems (IS) team. This role is an opportunity for an "automation-first" technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 
 Job Summary
 
 
 
 The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
 
 
 As an SRE &amp; Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical's leading products for software operation automation.
 
 
 In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they're based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
 
 
 You'll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers and the Ubuntu Community.
 
 
 
 Location
 
 : This role is available remotely in any timezone.
 
 
 As a Site Reliability / Gitops Engineer engineer you will
 
 
 <ul>
 <li>
 Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
 </li>
 <li>
 Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
 </li>
 <li>
 Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
 </li>
 <li>
 Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
 </li>
 <li>
 Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
 </li>
 <li>
 Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
 </li>
 <li>
 Provide assistance and work with globally distributed engineering, operations, and support peers
 </li>
 <li>
 Be given uninterrupted development time to focus on larger projects and automation of manual tasks
 </li>
 <li>
 Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
 </li>
 <li>
 Carry final responsibility for time-critical escalations
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
 </li>
 <li>
 Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
 </li>
 <li>
 Python software development experience, with large projects
 </li>
 <li>
 Practical knowledge of Linux networking, routing, and firewalls
 </li>
 <li>
 Affinity with various forms of Linux storage, from Ceph to Databases
 </li>
 <li>
 Hands-on experience administering enterprise Linux servers
 </li>
 <li>
 Extensive knowledge of cloud computing concepts and technologies
 </li>
 <li>
 Bachelor's degree or greater, preferably in computer science or related engineering field
 </li>
 <li>
 Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
 </li>
 <li>
 Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
 </li>
 <li>
 A willingness to be flexible and able to learn new things quickly
 </li>
 <li>
 Be inspired by the needs of fast-changing environments
 </li>
 <li>
 Happy to work within distributed teams
 </li>
 <li>
 Be passionate and familiarized about open-source, especially Ubuntu or Debian
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Site Reliability / Gitops Engineer

VAM SYSTEMS

<div>Job Description 
VAM Systems is currently looking for Senior System Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:
Min. years of experience<ul><li>
10 Years</li></ul>
Qualification<ul><li>
Bachelor's Degree: In Computer Science, Information Technology, Engineering, or a related field.</li></ul>
Professional Experience<ul><li>
Experience: 8-10 years in system administration or a related field.</li><li>
Hands-on Expertise: Proficiency in managing complex systems and infrastructure.</li></ul>
Technical Skills<ul><li>
Operating Systems: In-depth knowledge of Windows Servers, Linux, or Unix.</li><li>
Networking: Familiarity with TCP/IP, VPNs, firewalls, and network protocols.</li><li>
Cloud Services: Experience with AWS and Azure Clouds.</li><li>
Scripting/Programming: Proficient in languages like Python, Bash, or PowerShell.</li><li>
Virtualization: Experience with VMware, Hyper-V, or similar technologies.</li></ul>
Certifications<div>
1. Cloud Certifications (Must) 
<ul><li>AWS Certified Solutions Architect</li><li>Microsoft Certified: Azure Administrator Associate</li></ul>
 
2. Networking Certifications (Must) 
<ul><li>Cisco Certified Network Professional (CCNP)</li></ul>
 
3. Systems Administration Certifications (Must) 
<ul><li>Microsoft Certified: Microsoft Certified Solutions Expert</li><li>Red Hat Certified Engineer (RHCE)</li></ul>
 
4. Virtualization Certifications (Must) 
<ul><li>Nutanix Certified Professional (NCP) or similar.</li></ul>
 
5. Security Certifications (Any)</div> 

Additional Qualifications<ul><li>
Project Management: Experience with project management methodologies.</li><li>
Security Knowledge: Understanding of cybersecurity principles and practices.</li><li>
Exchange online and on prem administration</li><li>
MS Intune administration.</li><li>
Proxy administration.</li><li>
PALOALTO Firewall administration.</li><li>
Cisco L2 and L3 administration.</li><li>
SAN storage administration.</li><li>
End user support.</li><li>
AD, DNS and Configure and troubleshoot Group Policy settings.</li><li>
Patch Management.</li><li>
Replication and Disaster Recovery.</li></ul>
Responsibilities<ul><li>
Infrastructure Design and Planning</li><li>
System Configuration and Deployment</li><li>
Performance Monitoring and Optimization</li><li>
Security Management</li><li>
Backup and Disaster Recovery</li><li>
User and Access Management</li><li>
Troubleshooting and Support</li><li>
Documentation and Reporting.</li><li>
Mentoring and Training</li><li>
Vendor and Stakeholder Management</li></ul> 
Terms and conditions 
Joining time frame: (15 - 30 days)</div>

Senior System Administrator - AWS

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Associate Support Engineer
 
 to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.
 
 
 We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.
 
 
 
 Location:
 
 This is a globally remote role.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Working from your remote home office to provide technical support for employees.
 </li>
 <li>
 Being available to take ownership of new cases via telephone, email and web
 </li>
 <li>
 Acting as an internal customer advocate keeping them updated in a timely manner
 </li>
 <li>
 Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
 </li>
 <li>
 Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
 </li>
 <li>
 Drafting and distributing technical notices for internal and external communication.
 </li>
 <li>
 Prioritising your work in order to accomplish the most important and urgent tasks first
 </li>
 <li>
 Keeping on learning as our products and services grow and evolve
 </li>
 <li>
 Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
 </li>
 <li>
 Maintaining regular communication and information exchange with the rest of the team, locally and remotely
 </li>
 <li>
 Identifying and suggesting any opportunities to provide a better service
 </li>
 <li>
 Participating in a regular weekend working rotation
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
 </li>
 <li>
 Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
 </li>
 <li>
 Knowledge or basic hands-on experience on 2 or more of:
 </li>
 <ul>
 <li>
 Linux server administration
 </li>
 <li>
 Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
 </li>
 <li>
 Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
 </li>
 <li>
 Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
 </li>
 </ul>
 <li>
 Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
 </li>
 <li>
 Strong written and verbal English communication skills
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 Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
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 Result-oriented, with a personal drive to meet commitments
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 Ability to travel internationally twice a year, for company events up to two weeks long
 
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 </ul>
 Noting that we require and will perform a background check for this role.
 
 
 
 Nice-to-have skills
 
 
 
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 Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
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 Experience with other open-source desktop technologies
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 Active contribution to open-source projects/forum/code
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
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 Distributed work environment with twice-yearly team sprints in person
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 Personal learning and development budget of USD 2,000 per year
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 Annual compensation review
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 Recognition rewards
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 Annual holiday leave
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 Maternity and paternity leave
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 Employee Assistance Programme
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 Opportunity to travel to new locations to meet colleagues
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 Priority Pass, and travel upgrades for long haul company events
 
 
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 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
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Associate Linux Support Engineer

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