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cloud support engineer

A&S GROUP

Job OverviewWe are seeking a highly skilled Cloud Support Engineer to join our dynamic IT team. The successful candidate will be responsible for maintaining, supporting, and optimising cloud infrastructure and services across multiple platforms including AWS, Azure, Google Cloud Platform, and OpenStack. This role offers an exciting opportunity to work on cutting-edge cloud technologies, ensuring seamless operation and security of our cloud-based solutions. The ideal applicant will possess a strong background in cloud architecture, scripting, and software development, with a passion for delivering exceptional technical support in a fast-paced environment.Duties<ul><li>Provide expert support for cloud infrastructure environments such as AWS, Azure, Google Cloud Platform, VMware, and OpenStack.</li><li>Develop and maintain automation scripts using PowerShell, Bash (Unix shell), Python, and other scripting languages to streamline operations.</li><li>Manage and optimise containerisation technologies including Docker and Kubernetes to ensure scalable deployment of applications.</li><li>Implement Infrastructure as Code (IaC) using Terraform, Ansible, Chef, Puppet, or similar tools to facilitate consistent environment provisioning.</li><li>Monitor system performance and troubleshoot issues related to cloud services, virtualisation platforms, APIs, web services, SaaS, PaaS, IaaS and microservices architectures.</li><li>Collaborate with development teams on application deployment strategies using Jenkins, Git, and SDLC best practices.</li><li>Maintain security standards by configuring VPNs, firewalls, and access controls across multiple cloud environments.</li><li>Support database management tasks involving MySQL, PostgreSQL, Oracle SQL Server or NoSQL databases like MongoDB.</li><li>Document configurations and procedures clearly to ensure operational continuity and knowledge sharing within the team.</li></ul>Experience<ul><li>Proven experience working with cloud platforms such as AWS (including S3), Azure, Google Cloud Platform or OpenStack.</li><li>Strong understanding of cloud architecture principles including SaaS, PaaS, IaaS models.</li><li>Hands-on experience with virtualization technologies like VMware or Hyper-V.</li><li>Proficiency in scripting languages such as Python, Bash (Unix shell), PowerShell or Ruby for automation purposes.</li><li>Familiarity with containerisation tools including Docker and Kubernetes for deploying microservices-based applications.</li><li>Knowledge of DevOps practices including CI/CD pipelines using Jenkins or similar tools.</li><li>Experience with operating systems such as Linux (Ubuntu, CentOS) and Windows Server environments.</li><li>Understanding of RESTful APIs, web services integration and service-oriented architecture (SOA).</li><li>Ability to troubleshoot complex network issues involving VPNs and internet connectivity across cloud platforms.</li><li>Prior exposure to database management systems like MySQL or PostgreSQL is advantageous.</li></ul>This position offers an engaging environment for IT professionals passionate about cloud computing technology stacks and eager to contribute to innovative projects within a supportive team setting. Candidates should demonstrate strong problem-solving skills coupled with excellent communication abilities to thrive in this role.Pay: &pound;36,462.57-&pound;92,709.75 per yearBenefits:<ul><li>UK visa sponsorship</li></ul>Work Location: In person

Cloud Support Engineer

Canonical

<div>This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: Office Based in London, England
<h2 class="jobSectionHeader">
The role entails</h2>
<ul><li>Investigate issues reported by customers by researching and escalating issues</li>
<li>Work to resolve complex customer problems related to Canonical&rsquo;s portfolio of products.</li>
<li>Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.</li>
<li>Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.</li>
<li>Participate in a regular weekend working rotation.</li>
<li>Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.</li>
<li>Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.</li>
</ul><h2 class="jobSectionHeader">What are we looking for in you</h2>
<ul><li>Professional written and spoken English with excellent presentation skills</li>
<li>Exceptional academic track record from both high school and university</li>
<li>Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path</li>
<li>Track record of going above-and-beyond expectations to achieve outstanding results</li>
<li>Work from our new, state of the art London, UK office and provide technical support for employees.</li>
<li>Familiarize with and own the technical infrastructure supporting the office and the stack supporting events and customer demos.</li>
<li>Provide technical onboarding support for new employees.</li>
<li>Provide technical and infrastructure support during office events.</li>
<li>Identify and suggest any opportunities to provide a better service</li>
<li>Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)</li>
<li>Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)</li>
<li>Hands-on and working experience in supporting Linux systems including any of:
<ul><li>Virtualization / Cloud - primarily using KVM or OpenStack.</li>
<li>Containers - especially with Docker, LXD/LXC, or Kubernetes.</li>
<li>Storage technologies - block, object and network.</li>
<li>Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).</li>
</ul></li><li>Ability to learn quickly, thrive on change and handle the pressure of a customer facing job</li>
<li>Programming fundamentals in any language.</li>
<li>Ability to travel internationally twice a year for company events up to two weeks long</li>
<li>Extensive Customer support experience is key:
<ul><li>Customer needs are top priority.</li>
<li>Communicate professionally, emphatically, clearly and set the right expectations.</li>
</ul></li></ul><h2 class="jobSectionHeader">What we offer colleagues</h2>

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
<ul>
<li>Distributed work environment with twice-yearly team sprints in person</li>
<li>Personal learning and development budget of USD 2,000 per year</li>
<li>Annual compensation review</li>
<li>Recognition rewards</li>
<li>Annual holiday leave</li>
<li>Maternity and paternity leave</li>
<li>Employee Assistance Programme</li>
<li>Opportunity to travel to new locations to meet colleagues</li>
<li>Priority Pass, and travel upgrades for long haul company events</li>
</ul><h3 class="jobSectionHeader">About Canonical</h3>

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.</div>

Cloud Support Engineer (London UK office)

ByDesign Secure

This role is delivered within secure environments. Candidates must be eligible for UK SC and DV clearance and hold UK citizenship.Opening: Join the MissionAt ByDesign Secure, we believe that world-class security shouldn't be an afterthought&mdash;it should be the foundation. We are an independent, outputs-based consultancy dedicated to solving the most complex data assurance challenges in the UK public sector. Currently, we working on a landmark transformation of a cross-government secure IT system. This is an exciting opportunity to help architect a private cloud environment from the ground up and modernize the end-user services that power national decision-making. We don't believe in &quot;billing by the hour&quot; or rigid hierarchies; we are a lean, expert team focused on delivering high-impact technical outcomes. If you are a self-starter who thrives on autonomy and wants to see your engineering or architectural decisions shape the future of sovereign security, we want to talk to you.About the OpportunityWe're looking for an experienced Application Support Engineer with strong Google Cloud expertise to join our team. You&rsquo;ll be part of a multi-year transformation programme, shaping and implementing some of the most strategically significant government systems in operation today.What You&rsquo;ll Be Doing<ul><li>Engineering secure, scalable, and resilient applications in Google Cloud Platform (GCP) and Google Distributed Cloud (GDC) environments.</li><li>Working within disconnected environments on data-severing solutions. </li><li>Collaborating closely with architecture, engineering and security teams to ensure seamless integration from design through delivery.</li><li>Deploy, monitor and support applications on Google, including Cloud Functions, GKE, Compute Engine, and App Engine.</li><li>Use Google Cloud Operations Suite (Cloud Monitoring, Logging, Trace) to maintain service health and identify potential issues.</li><li>Execute routine operational tasks such as configuration updates, performance checks, restarts, permissions reviews, and patching activities.</li><li>Support deployments and releases through controlled CI/CD pipelines.</li><li>Assist with maintaining service accounts, IAM roles, and organisational policies following least-privilege principles.</li><li>Support with application migration activities including the technical analysis, deployment and testing alongside the architecture teams.</li><li>Develop and maintain documentation including Low Level Designs, runbooks and guidance.</li></ul>What You&rsquo;ll Bring<ul><li>Proven hands-on experience as a Google Application Operator specialising in Google Cloud.</li><li>Practical hands-on knowledge of Google Distributed Cloud (GDC), </li><li>Experience working in environments without direct internet connectivity.</li><li>Strong engineering background with deep understanding of IaC (Terraform, Deployment Manager), automation, and CI/CD pipelines.</li><li>Expertise in networking, IAM, containerisation (GKE/Kubernetes), and secure systems design.</li><li>Confident working within highly regulated or classified environments where reliability and compliance are paramount.</li><li>Strong communicator &mdash; able to bridge technical and non-technical stakeholders effectively.</li></ul>Bonus Points For<ul><li>Prior experience working on government classified systems or within secure data centre environments.</li><li>Experience of configuring and using AI technologies within cloud environments, including GCP AI technologies.</li><li>Familiarity with NCSC guidance, UK Government cloud policies, or cross-domain architectures.</li><li>Knowledge of multi-cloud integrations, edge computing, and data sovereignty requirements.</li><li>Google Certifications.</li><li>Existing UK Government Security Clearance (SC or above)</li></ul>Why This Role?<ul><li>Work on high-impact, nationally significant projects that make a real difference.</li><li>Join a trusted specialist integrator with a proven record of secure delivery into UK Government.</li></ul>Clearance Requirements:<ul><li>This role requires either an existing Security Clearance (SC level) or for one to be passed before commencement. There must be a willingness to undergo Developed Vetting (DV).</li></ul>Work Location: Hybrid remote in LondonJob Types: Temporary, Fixed term contract (Outside of IR35)Job Types: Fixed term contract, TemporaryPay: &pound;550.00 per dayApplication question(s):<ul><li>Do you currently hold active UK SC clearance? </li><li>Do you hold UK nationality? (Required due to client security restrictions) </li><li>Are you eligible and willing to undergo UK SC/DV clearance for this role? (Applications without this cannot be considered)</li><li>Does your delivery approach allow for on-site presence in London when required (typically around 3 days per week)?</li></ul>Work Location: Hybrid remote in London

Google Cloud Application Support Engineer (SC Eligible)

Monument Technology

<div>
 
 
 Role:
 
 Cloud Operations Engineer
 
 
 
 Location:
 
 London (Oxford Circus)
 
 
 
 Hybrid:
 
 1&ndash;2 days per week in the office
 
 
 
 
 
 
 About Monument Technology Limited
 
 
 
 
 
 
 Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology takes the proven, end to end platform developed for Monument Bank, the leading bank for the mass affluent, and makes it available to financial institutions in the UK and globally as a licensed Banking Platform as a Service.
 
 
 
 
 
 Our platform is a full-stack &lsquo;bank or building-society-in-a-box&rsquo;, delivering all the functionality needed to run and grow a modern, digital-led financial institution, including native mobile app and web experience, servicing, core and all the back-end technologies, integrated in a single, cloud-native solution (&ldquo;Bank-in-a-Box&rdquo;).
 
 
 
 
 
 Monument Technology provides everything in one solution, taking care of all third-party contracts and integrations as well as ongoing maintenance and future platform enhancements - all for one annual licence fee, allowing our customers to embrace the most modern technology available, without any of the complexity.
 
 
 
 
 
 
 THE ROLE
 
 
 
 
 
 
 We are looking for a Cloud Operations Engineer to support and evolve our Corporate IT and cloud operations capability as the platform and organisation scales.
 
 
 
 
 
 This role sits at the intersection of internal IT service delivery and cloud platform operations. You will provide first and second line support to internal users, manage and optimise our Microsoft 365 environment, and support operational activities across AWS and Azure. You will play a key role in ensuring colleagues remain productive, systems remain secure, and operational processes scale effectively alongside the business.
 
 
 
 
 
 
 HOW YOU&rsquo;LL MAKE AN IMPACT
 
 
 
 
 
 <ul>
 <li>
 Provide first and second line support to internal users, ensuring timely resolution of incidents, requests and issues in line with SLAs.
 </li>
 <li>
 Administer and optimise the Microsoft 365 environment, including Entra ID, Exchange Online, SharePoint, Teams and Endpoint Manager.
 </li>
 <li>
 Manage joiners, movers and leavers processes, ensuring access is provisioned securely and efficiently.
 </li>
 <li>
 Support and improve Service Desk operations, working closely with outsourced providers to maintain quality and consistency.
 </li>
 <li>
 Implement automation using PowerShell and workflows to reduce manual effort and improve operational efficiency.
 </li>
 <li>
 Support cloud operations across AWS and Azure, including identity and access management, account configuration and security practices.
 </li>
 <li>
 Strengthen security controls including MFA, conditional access, device compliance and least privilege access models.
 </li>
 <li>
 Monitor and respond to security alerts, contributing to incident response and audit readiness.
 </li>
 <li>
 Create and maintain clear documentation, including runbooks, knowledge base articles and operational procedures.
 </li>
 <li>
 Collaborate with engineering, security and third-party providers to improve reliability, reduce operational toil and support platform scalability.
 </li>
 </ul>
 
 
 
 
 
 WE LOOK FOR PEOPLE WITH
 
 
 
 
 
 <ul>
 <li>
 Hands-on experience administering Microsoft 365, including Entra ID, Exchange Online, SharePoint, Teams and Endpoint Manager.
 </li>
 <li>
 Experience working in a Service Desk or IT operations environment, with knowledge of ITIL processes such as incident, problem and change management.
 </li>
 <li>
 Strong troubleshooting capability and ability to manage a high-volume support queue while maintaining quality and communication standards.
 </li>
 <li>
 Working knowledge of AWS and Azure operations, particularly identity, access management and security fundamentals.
 </li>
 <li>
 A strong security mindset, with experience implementing and maintaining controls such as MFA, conditional access and access reviews.
 </li>
 <li>
 Experience with scripting or automation (e.g. PowerShell) to improve operational efficiency.
 </li>
 <li>
 Strong documentation skills and the ability to create clear, structured operational content.
 </li>
 <li>
 Experience working in regulated environments such as financial services or SaaS platforms is advantageous.
 </li>
 </ul>
 
 
 
 
 You demonstrate a pragmatic, solutions-focused approach and are comfortable working across both user-facing support and technical operations. You are organised, detail-oriented and able to prioritise effectively in a fast-paced environment. You build strong working relationships across teams and take ownership of improving how systems and processes operate.
 
 
 
 
 
 
 OUR CULTURE AND VALUES
 
 
 
 
 
 
 Our culture and values align with our mission to truly understand and offer exceptional service to our clients.
 
 
 
 
 
 The Monument Technology team is passionate about building more than a bank and more than a technology platform. We are driven to create solutions that respect our clients&rsquo; time, complexity and ambition.
 
 
 
 
 
 We are guided by integrity, attentiveness, a sense of community and innovation. We build trusted relationships through collaboration, attention to detail and a commitment to continuous improvement. Through inclusive thinking and purposeful innovation, we enable our clients and colleagues to achieve more.
 
</div>

Cloud Operations Engineer

Aforza

<div><div><div><div><div><div><div><h3 class="jobSectionHeader">Location: UK Based &ndash; London / Cardiff Office</h3>

Right to Work: Applicants must have the right to work in the United Kingdom. We are unable to offer visa sponsorship for this position. All candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

<h3 class="jobSectionHeader">
Company Description</h3>

Aforza is a groundbreaking, fast-growing cloud company focused on transforming the Consumer Goods industry. Backed by key Silicon Valley investors and built-in partnership with Salesforce, the worldwide leader in cloud business applications, Aforza helps Consumer Goods companies drive significant positive commercial transformation.

At Aforza, our values and culture are aligned with how we see the world, and our commitment goes way beyond building great cloud solutions. Yes, we want to build applications that our users love, but we also want to make the world a better place. We not only enable our clients to be more efficient and effective but are also building meaningful partnerships focusing on helping our clients reduce waste by providing best in class intelligence and automation wherever they conduct their business.<h3 class="jobSectionHeader"> 

Job Description</h3>

We're looking for a passionate and technically sharp Help Desk Support Engineer to join our growing Customer Success team. You'll be the first point of contact for Aforza customers around the world, diagnosing and resolving issues across our cloud and mobile platform.

This is a hands-on, customer-facing role where your ability to blend technical problem-solving with clear communication will make a real difference to the field teams and trade planners who rely on Aforza every day.<h3 class="jobSectionHeader"> 

What You'll Do</h3>
<ul><li>Serve as the first line of support for customer-reported issues, managing cases from initial triage through to resolution</li>
<li>Diagnose and troubleshoot technical issues across Aforza's web, mobile (iOS &amp; Android), and integration layers; including offline sync, data flows, and Salesforce platform behaviour</li>
<li>Prioritise and escalate critical issues effectively, coordinating with Engineering and Product teams where needed</li>
<li>Maintain clear, accurate case documentation and contribute to the internal knowledge base</li>
<li>Provide timely updates to customers throughout the support lifecycle, ensuring a high-quality experience at every touchpoint</li>
<li>Support customer onboarding and configuration queries, helping users get the most from the platform</li>
<li>Identify patterns in reported issues and flag product improvement opportunities to the wider team</li> 
</ul>
<h3 class="jobSectionHeader"> 
What We're Looking For</h3> 


Required Experience 
<ul><li>2+ years in a call centre / technical support, help desk, or customer-facing software support role</li>
<li>Experience supporting SaaS or cloud-based applications</li>
<li>Familiarity with Salesforce (configuration, objects, permissions, data model) a Salesforce Administrator certification (ADM201) is a strong plus</li>
<li>Understanding of mobile application support across iOS and Android platforms</li>
<li>Working knowledge of web technologies (HTML, JavaScript, REST APIs, JSON) sufficient to diagnose integration and data issues</li>
<li>Solid grasp of database concepts and SQL for log analysis and data investigation</li>
<li>Experience with ticketing platforms such as Salesforce Service Cloud, Zendesk, or Jira Service Management</li>
<li>Excellent written and verbal communication skills - you can translate complex technical issues into clear, calm language for non-technical users</li>
</ul>
Preferable
<ul>
<li>Experience in the Consumer Packaged Goods (CPG), FMCG, or field sales software space</li>
<li>Familiarity with Google Cloud Platform tools or services</li>
<li>Exposure to trade promotion management, route-to-market, or retail execution software</li>
<li>Working knowledge of APEX or LWC (Salesforce development)</li>
</ul>
You Are
<ul>
<li>Naturally curious - you dig into problems rather than passing them on</li>
<li>Composed under pressure and comfortable managing multiple open cases at once</li>
<li>A clear communicator who can build trust quickly with customers</li>
<li>Motivated by customer outcomes, not just ticket closure</li>
<li>Comfortable working in a fast-paced, high-growth scale-up environment</li></ul> 
Benefits

There are plenty of good reasons to work for Aforza. Here are a few:
<ul>
<li>Salary - competitive salary, plus performance-related bonus.</li>
<li>Share Options - enrolment in the company&rsquo;s Share Option Scheme (subject to Board approval).</li>
<li>Annual Leave - 25 days of entitlement.</li>
<li>Private Health Cover - Family Plan.</li>
<li>Life Insurance - 4 x Basic Annual Salary.</li>
<li>Pension - Group Personal Pension Scheme, 4% from Aforza.</li>
<li>Perkbox - Membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.</li>
</ul>
Please note: the benefits outlined above reflect a typical UK employee package. Specific entitlements may vary depending on your country of hire.</div></div></div></div></div></div></div>

Support Engineer

ECI - United Kingdom

<div>ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. 


At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. 


The Opportunity:
ECI has an exciting opportunity for an experienced Systems Specialist to join our London team. In this role, you will you will play a key role in our technical delivery team by working with a Client Technology Manager (CTM), and Senior Engineers to drive the technology programs, including Cloud implementation and support, desktop engineering escalation and networking for a defined portfolio of clients. Using latest and greatest technologies and solutions, you will support the client&rsquo;s innovation by following a set of standards and best practices in a rapidly evolving technology landscape. 


This is a hybrid role with a strong preference for candidates to be based in the London area. 


What you will do:
<ul>
<li>Collaborate with, and act as a tier 3 escalation point for Client Technology Management, Service Desk, Engineering and other client support teams</li>
<li>Provide accurate, comprehensive notes on work performed to account for time spent with customers</li>
<li>Provide advanced support of cloud infrastructures such as Microsoft 365/Azure, Amazon Web Services (AWS)</li>
<li>Provide escalation support on common productivity technologies such as Microsoft 365 modern workplace including Intune</li>
<li>Implement and manage enterprise mail platform and security systems such as Microsoft Exchange, Google Workspace, Proofpoint Essentials and Mimecast</li>
<li>Take ownership of complex technical challenges and provide long term fixes based on root cause analysis</li>
<li>Document processes and procedures which explain system functionality or regular tasks to contribute to our internal knowledge base including architecture diagrams, runbooks, and standard operating procedures (SOP)</li>
<li>Apply best-practice configurations to client security platforms such as Azure Active Directory Conditional Access, DUO Multifactor Authentication (MFA) services, and zero-trust services such as Cloudflare and iBoss</li>
<li>Provide high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social-engineering defense</li>
<li>Perform system maintenance tasks including software and operating system patching, software version upgrades, critical patch applications, and vulnerability remediation</li>
<li>Provide support of Active Directory such as Domain Controller upgrades, Group Policy creation, scheduled software deployments, network policy maintenance, and certificate management</li>
<li>Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware</li>
<li>Collaborate cross-functionally to ensure successful delivery and participate in after-hours client project implementations, migrations, and upgrades</li></ul> 


Who you are:
<ul><li>Bachelor&rsquo;s Degree in an Information Technology related field, or 3+ years comparable experience in a technology administration role</li>
<li>Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 10/11</li>
<li>Intermediate understanding of networking concepts: Routing, Switching, network security, hardware and software VPN clients</li>
<li>Proficient with deployment and troubleshooting of operating systems and applications</li>
<li>Android/iOS configuration, troubleshooting and integration with MDM solutions</li>
<li>Proficient with Microsoft 365 modern workplace including Intune</li>
<li>Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 10/11</li>
<li>Experience with cyber-security concepts (Multi-Factor Authentication, Endpoint protection, Web and Mail security platforms)</li>
<li>Ability to perform patching and maintenance of systems</li>
<li>Experience with backup configuration and data recovery</li>
<li>Familiarity with enterprise management tools and tasks (vulnerability management, event management, RMM)</li>
<li>Experience using PowerShell to manage Microsoft products</li>
<li>Proficient in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations</li></ul> 


Bonus points if you have:
<ul><li>Experience with Managed Service Providers (MSP) preferred</li>
<li>Financial Services or Life Science industry experience a plus</li>
<li>Certifications in cloud services, network management or cyber-security, such as CCNA, CISSP, Azure Fundamentals and VCP a plus but not required</li>
<li>Familiarity with Azure Virtual Desktop and Citrix digital workspace platform</li></ul> 


ECI&rsquo;s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you&rsquo;d be a great fit and are ready for your best job ever, we&rsquo;d like to hear from you! 


Love Your Job, Share Your Technology Passion, Create Your Future Here!</div>

Systems Specialist

Selby Jennings

<div>
 
 Our client a quantitative and systematic hedge fund looking for a Cloud Engineer. This role sits within a globally distributed quantitative research and engineering organisation where you will design, build, and evolve advanced cloud platforms that power large‑scale modelling, complex data analysis, and high‑throughput experimentation. You will work directly with researchers and engineers to architect bespoke cloud environments, enabling rapid iteration, secure computation, and efficient scaling across a wide range of analytical workloads.
 
 
 
 
 The ideal candidate is a highly skilled cloud engineer with deep architectural experience, a passion for automation, and a strong understanding of modern research‑driven compute environments. You be comfortable owning end‑to‑end technical decisions, and enjoy building infrastructure that directly accelerates scientific and analytical innovation. This is a high‑impact role for someone who thrives in technically demanding, fast‑moving environments.
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Design and deploy tailored AWS architectures that support high‑performance modelling, experimental workloads, and large‑scale compute pipelines.
 </li>
 <li>
 Collaborate closely with research, engineering, and data teams to build flexible, secure, and scalable cloud environments aligned with demanding analytical requirements.
 </li>
 <li>
 Ensure exceptional reliability, availability, and performance across compute, storage, orchestration, and monitoring layers.
 </li>
 <li>
 Automate cloud provisioning, configuration, and observability using modern IaC and DevOps practices to accelerate development cycles.
 </li>
 <li>
 Continuously refine and optimise cloud systems for scalability, cost‑efficiency, operational simplicity, and long‑term platform evolution.
 </li>
 </ul>
 
 
 
 Requirements:
 
 <ul>
 <li>
 Previous experience in cloud engineering or architecture experience with strong hands‑on expertise in AWS environments.
 </li>
 <li>
 Deep understanding of core AWS services including container orchestration, compute, storage, networking, monitoring, and identity/security services.
 </li>
 <li>
 Proven ability to design secure, resilient, and highly available cloud platforms for data‑intensive or compute‑heavy environments.
 </li>
 <li>
 Strong familiarity with DevOps and IaC tooling (e.g., Terraform), containerisation, Kubernetes, and modern cloud‑native patterns.
 </li>
 <li>
 Excellent troubleshooting, communication, and cross‑team collaboration skills, with the ability to operate confidently in fast‑paced technical environments.
 </li>
 </ul>
</div>

Cloud Engineer AWS

Explore 968+ Cloud support engineer in London this July. Find roles across top companies and apply now to boost your career.