cloud support engineer

A&S GROUP

<p><b>Job Overview</b></p><p>We are seeking a highly skilled Cloud Support Engineer to join our dynamic IT team. The successful candidate will be responsible for maintaining, supporting, and optimising cloud infrastructure and services across multiple platforms including AWS, Azure, Google Cloud Platform, and OpenStack. This role offers an exciting opportunity to work on cutting-edge cloud technologies, ensuring seamless operation and security of our cloud-based solutions. The ideal applicant will possess a strong background in cloud architecture, scripting, and software development, with a passion for delivering exceptional technical support in a fast-paced environment.</p><p><b>Duties</b></p><ul><li>Provide expert support for cloud infrastructure environments such as AWS, Azure, Google Cloud Platform, VMware, and OpenStack.</li><li>Develop and maintain automation scripts using PowerShell, Bash (Unix shell), Python, and other scripting languages to streamline operations.</li><li>Manage and optimise containerisation technologies including Docker and Kubernetes to ensure scalable deployment of applications.</li><li>Implement Infrastructure as Code (IaC) using Terraform, Ansible, Chef, Puppet, or similar tools to facilitate consistent environment provisioning.</li><li>Monitor system performance and troubleshoot issues related to cloud services, virtualisation platforms, APIs, web services, SaaS, PaaS, IaaS and microservices architectures.</li><li>Collaborate with development teams on application deployment strategies using Jenkins, Git, and SDLC best practices.</li><li>Maintain security standards by configuring VPNs, firewalls, and access controls across multiple cloud environments.</li><li>Support database management tasks involving MySQL, PostgreSQL, Oracle SQL Server or NoSQL databases like MongoDB.</li><li>Document configurations and procedures clearly to ensure operational continuity and knowledge sharing within the team.</li></ul><p><b>Experience</b></p><ul><li>Proven experience working with cloud platforms such as AWS (including S3), Azure, Google Cloud Platform or OpenStack.</li><li>Strong understanding of cloud architecture principles including SaaS, PaaS, IaaS models.</li><li>Hands-on experience with virtualization technologies like VMware or Hyper-V.</li><li>Proficiency in scripting languages such as Python, Bash (Unix shell), PowerShell or Ruby for automation purposes.</li><li>Familiarity with containerisation tools including Docker and Kubernetes for deploying microservices-based applications.</li><li>Knowledge of DevOps practices including CI/CD pipelines using Jenkins or similar tools.</li><li>Experience with operating systems such as Linux (Ubuntu, CentOS) and Windows Server environments.</li><li>Understanding of RESTful APIs, web services integration and service-oriented architecture (SOA).</li><li>Ability to troubleshoot complex network issues involving VPNs and internet connectivity across cloud platforms.</li><li>Prior exposure to database management systems like MySQL or PostgreSQL is advantageous.</li></ul><p>This position offers an engaging environment for IT professionals passionate about cloud computing technology stacks and eager to contribute to innovative projects within a supportive team setting. Candidates should demonstrate strong problem-solving skills coupled with excellent communication abilities to thrive in this role.</p><p>Pay: &pound;36,462.57-&pound;92,709.75 per year</p><p>Benefits:</p><ul><li>UK visa sponsorship</li></ul><p>Work Location: In person</p>

Cloud Support Engineer

CRUSOE

<div><p>Crusoe is on a mission <i>to accelerate the abundance of energy and intelligence</i>. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack &mdash; from electrons to tokens &mdash; to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.</p><p></p><p>
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that &mdash; with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.</p><p></p><p>
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved &mdash; people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.</p><p></p><p>
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.</p><p></p><p><b>
About This Role:</b></p><p>
Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.</p><p></p><p><b>
What You&rsquo;ll Be Working On:</b></p><ul><li><p><b>
Customer Support:</b> Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).</p></li><li><p><b>
On-Call Rotation:</b> Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.</p></li><li><p><b>
Troubleshooting:</b> Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.</p></li><li><p><b>
Alert Triage and Maintenance:</b> Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.</p></li><li><p><b>
Collaboration:</b> Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.</p></li><li><p><b>
Global Teamwork:</b> Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.</p></li><li><p><b>
Knowledge Sharing:</b> Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).</p></li></ul><div></div><p><b><br>
What You&rsquo;ll Bring to the Team:</b></p><ul><li><p><b>
Education/Experience:</b> Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.</p></li><li><p><b>
Linux Proficiency:</b> Strong command-line interface (CLI) skills in Linux environments.</p></li><li><p><b>
Version Control:</b> Proficiency with Git for code management and collaboration.</p></li><li><p><b>
Customer Support Experience:</b> 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.</p></li><li><p><b>
Cloud Technologies:</b> Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).</p></li><li><p><b>
Public Cloud Knowledge:</b> Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).</p></li><li><p><b>
Communication Skills:</b> Excellent communication and customer service skills, including the ability to prioritize competing escalations.</p></li><li><p><b>
HPC Knowledge:</b> Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).</p></li></ul><div></div><p><b><br>
Bonus Points:</b></p><ul><li><p><b>
Certifications:</b> CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.</p></li><li><p><b>
Cloud Expertise:</b> Deep understanding of specific cloud platforms and services.</p></li><li><p><b>
Automation Skills:</b> Experience with automation tools and scripting languages.</p></li><li><p><b>
Problem-Solving Abilities:</b> Demonstrated ability to analyze complex technical issues and develop effective solutions.</p></li><li><p><b>
Collaboration and Mentorship:</b> Proven ability to mentor, train, and onboard colleagues.</p></li><li><p><b>
Passion for Sustainability:</b> A strong interest in contributing to a more sustainable future through technology.</p></li></ul><div></div><p><b><br>
Benefits:</b></p><ul><li><p>
Competitive compensation</p></li><li><p>
Restricted Stock Units</p></li><li><p>
Paid time off &amp; paid holidays</p></li><li><p>
Comprehensive health, dental &amp; vision insurance</p></li><li><p>
Employer contributions to HSA account</p></li><li><p>
Paid parental leave</p></li><li><p>
Paid life insurance, short-term and long-term disability</p></li><li><p>
Professional development &amp; tuition reimbursement</p></li><li><p>
Mental health &amp; wellness support</p></li><li><p>
Commuter benefits (parking &amp; transit)</p></li><li><p>
Cell phone stipend</p></li><li><p>
401(k) Retirement plan with company match up to 4% of salary</p></li><li><p>
Volunteer time off</p></li></ul><p></p><p><b>
Compensation:</b></p><p>
Compensation will be paid between $145,000 &ndash; $175,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.</p><p>
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.</p></div>

Senior Cloud Support Engineer

Betfred

<div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.</p>
<p>With our proprietary platform powering everything we do, it's an exciting time to join us. We're pioneering new products and driving more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide.</p>
<p>Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our platform's potential. So, if you want to help shape the future of betting and gaming, it's time to join us.</p>
<h2 class="jobSectionHeader"><b>Job Purpose</b></h2>
<p>The Senior Corporate &amp; Cloud Support Engineer provides advanced technical expertise across corporate infrastructure, identity platforms, cloud services, remote access technologies and data protection platforms. Acting as the senior technical escalation point within the Corporate Support team, the role leads complex troubleshooting, platform improvement initiatives, and security remediation, working closely with Systems Administrators, Service Management, Security, and Infrastructure teams.</p>
<p>Reporting to the Corporate &amp; Cloud Support Manager, the role provides technical leadership and mentoring while remaining hands-on with engineering and operational delivery.</p>
<h2 class="jobSectionHeader"><b>Job Duties</b></h2>
<h3 class="jobSectionHeader"><b>Advanced Identity &amp; Access Platform Engineering</b></h3>
<ul><li>Act as the senior technical escalation point for Entra ID and Active Directory platforms.</li>
<li>Lead complex troubleshooting across authentication, authorisation, synchronisation and identity-related services.</li>
<li>Support Enterprise Applications, App Registrations, hybrid identity services and Group Policy administration.</li>
<li>Drive improvements to identity security controls, access governance and platform standards.</li>
<li>Contribute to the design, implementation, and optimisation of identity and access management solutions.</li>
</ul><h3 class="jobSectionHeader"><b>Cloud &amp; Infrastructure Engineering</b></h3>
<ul><li>Support and maintain Microsoft Azure and associated cloud services within agreed ownership boundaries.</li>
<li>Lead technical delivery of platform upgrades, migrations, lifecycle activities and infrastructure improvements.</li>
<li>Identify opportunities to improve platform resilience, performance, scalability and operational efficiency.</li>
<li>Contribute to the design and implementation of new cloud and infrastructure services.</li>
</ul><h3 class="jobSectionHeader"><b>Remote Access &amp; End User Platforms</b></h3>
<ul><li>Provide advanced support for Remote Desktop Services (RDS) and associated access technologies.</li>
<li>Lead troubleshooting and resolution of complex performance, availability and access-related issues.</li>
<li>Drive improvements to platform stability, security and user experience.</li>
<li>Support capacity planning and service optimisation activities.</li>
</ul><h3 class="jobSectionHeader"><b>Backup, Recovery &amp; Resilience</b></h3>
<ul><li>Act as the senior technical lead for backup and recovery platforms.</li>
<li>Support enterprise backup solutions, ensuring effective protection of infrastructure, cloud, database and application services.</li>
<li>Lead recovery testing, troubleshooting and continuous improvement of backup and recovery processes.</li>
<li>Support disaster recovery exercises and contribute to data protection and resilience strategies.</li>
</ul><h3 class="jobSectionHeader"><b>Security, Monitoring &amp; Continuous Improvement</b></h3>
<ul><li>Lead security remediation and platform hardening activities across supported services.</li>
<li>Support vulnerability management, monitoring, alerting and observability improvements.</li>
<li>Lead automation and scripting initiatives to improve efficiency, consistency and platform reliability.</li>
<li>Identify and drive resolution of technical debt, recurring issues and service improvement opportunities.</li>
<li>Maintain technical documentation, standards and operational procedures.</li>
</ul><h3 class="jobSectionHeader"><b>Technical Leadership &amp; Collaboration</b></h3>
<ul><li>Act as the senior technical escalation point within the Corporate Support team.</li>
<li>Provide mentoring, coaching and technical guidance to Corporate Support Engineers.</li>
<li>Lead technical workstreams, projects and improvement initiatives.</li>
<li>Collaborate with Systems Administrators, Service Management, Security, Infrastructure Operations and Retail &amp; Endpoint teams to deliver secure and supportable services.</li>
<li>Deputise for the Corporate &amp; Cloud Support Manager on technical matters when required.</li>
</ul><h2 class="jobSectionHeader"><b>Knowledge, Skills and Experience</b></h2>
<h3 class="jobSectionHeader"><b>Technical</b></h3>
<ul><li>Strong experience supporting enterprise Microsoft technologies, including Entra ID, Active Directory, Azure and Remote Desktop Services.</li>
<li>Experience with identity and access management technologies, including authentication, authorisation, single sign-on and access governance.</li>
<li>Experience supporting enterprise backup, recovery and disaster recovery solutions.</li>
<li>Good understanding of security best practices, vulnerability management, platform hardening and operational resilience.</li>
<li>Experience with monitoring, alerting, automation and platform management tools.</li>
<li>Strong PowerShell scripting and automation skills.</li>
</ul><h3 class="jobSectionHeader"><b>Engineering &amp; Delivery</b></h3>
<ul><li>Proven experience troubleshooting and resolving complex technical issues across cloud, identity, infrastructure and data protection platforms.</li>
<li>Experience delivering platform improvements, upgrades, migrations and remediation programmes.</li>
<li>Experience leading technical workstreams, projects and continuous improvement initiatives.</li>
<li>Ability to balance operational support, project delivery and strategic improvement activities.</li>
</ul><h3 class="jobSectionHeader"><b>Ways of Working</b></h3>
<ul><li>Strong documentation, governance and operational excellence mindset.</li>
<li>Comfortable working within defined standards, security controls and change management processes.</li>
<li>Experience working collaboratively across technical teams, service management functions and business stakeholders.</li>
<li>Strong organisational skills with the ability to prioritise competing demands effectively.</li>
</ul><h3 class="jobSectionHeader"><b>Personal Attributes</b></h3>
<ul><li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication skills with both technical and non-technical stakeholders.</li>
<li>Proactive, improvement-focused and customer-oriented mindset.</li>
<li>Ability to provide technical leadership, mentoring and knowledge sharing.</li>
<li>Demonstrates ownership, accountability and attention to detail.</li>
<li>Committed to continuous learning and professional development.</li>
</ul><h2 class="jobSectionHeader"><b>What&rsquo;s in it for you?</b></h2>
<p>We offer a variety of competitive benefits, some of which vary depending on the role you&rsquo;re recruited to. Some of what you can expect in this role includes:</p>
<p>A competitive rate of pay and pension contribution ( &pound;50,000 -&pound;55,000)</p>
<p>Generous discretionary bonus schemes, incentives and competitions</p>
<p>An annual leave entitlement that increases with length of service</p>
<p>Access to an online GP 24/7, 365 days a year for you and your immediate family.</p></div><p></p>

Senior Corporate & Cloud Support Engineer

Canonical

<div><p>This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.</p>
<p>
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.</p>
<p>
The company is founder led, profitable and growing.</p>
<p>
This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.</p>
<p>
You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.</p>
<p>
Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.</p>
<p><b>
Location:</b> Office Based in London, England</p>
<h2 class="jobSectionHeader"><b>
The role entails</b></h2>
<ul><li>Investigate issues reported by customers by researching and escalating issues</li>
<li>Work to resolve complex customer problems related to Canonical&rsquo;s portfolio of products.</li>
<li>Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.</li>
<li>Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.</li>
<li>Participate in a regular weekend working rotation.</li>
<li>Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.</li>
<li>Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.</li>
</ul><h2 class="jobSectionHeader"><b>What are we looking for in you</b></h2>
<ul><li>Professional written and spoken English with excellent presentation skills</li>
<li>Exceptional academic track record from both high school and university</li>
<li>Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path</li>
<li>Track record of going above-and-beyond expectations to achieve outstanding results</li>
<li>Work from our new, state of the art London, UK office and provide technical support for employees.</li>
<li>Familiarize with and own the technical infrastructure supporting the office and the stack supporting events and customer demos.</li>
<li>Provide technical onboarding support for new employees.</li>
<li>Provide technical and infrastructure support during office events.</li>
<li>Identify and suggest any opportunities to provide a better service</li>
<li>Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)</li>
<li>Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)</li>
<li>Hands-on and working experience in supporting Linux systems including any of:
<ul><li>Virtualization / Cloud - primarily using KVM or OpenStack.</li>
<li>Containers - especially with Docker, LXD/LXC, or Kubernetes.</li>
<li>Storage technologies - block, object and network.</li>
<li>Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).</li>
</ul></li><li>Ability to learn quickly, thrive on change and handle the pressure of a customer facing job</li>
<li>Programming fundamentals in any language.</li>
<li>Ability to travel internationally twice a year for company events up to two weeks long</li>
<li>Extensive Customer support experience is key:
<ul><li>Customer needs are top priority.</li>
<li>Communicate professionally, emphatically, clearly and set the right expectations.</li>
</ul></li></ul><h2 class="jobSectionHeader"><b>What we offer colleagues</b></h2>
<p>
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.</p>
<ul>
<li>Distributed work environment with twice-yearly team sprints in person</li>
<li>Personal learning and development budget of USD 2,000 per year</li>
<li>Annual compensation review</li>
<li>Recognition rewards</li>
<li>Annual holiday leave</li>
<li>Maternity and paternity leave</li>
<li>Employee Assistance Programme</li>
<li>Opportunity to travel to new locations to meet colleagues</li>
<li>Priority Pass, and travel upgrades for long haul company events</li>
</ul><h3 class="jobSectionHeader"><b>About Canonical</b></h3>
<p>
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.</p>
<p><b>
Canonical is an equal opportunity employer</b></p>
<p>
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.</p></div><p></p>

Cloud Support Engineer (London UK office)

Booz Allen Hamilton

<div>Cloud Infrastructure Support Engineer, Senior<p><b>
The Opportunity:</b></p><p>
Everyone is trying to &ldquo;harness the cloud,&rdquo; but not everyone knows how. As a cloud computing infrastructure architect on our team, you&rsquo;ll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions.</p><p></p><p>
You&rsquo;ll closely collaborate with fellow cloud architects and engineers specializing in AWS, Azure, GCP, and OCI. You&rsquo;ll have the chance to grow your skills within a DevOps framework to create and manage container apps and use products like Kubernetes to further the mission. With access to our internal labs, you&rsquo;ll have the space and time to explore different ways of solving our clients&rsquo; problems, and you&rsquo;ll work with your team and stakeholders to deliver the right technical solutions. Whether helping to modernize legacy computing platforms and applications or creating new ones from scratch, you&rsquo;ll have the latest tech and brightest teammates at your fingertips.</p><p></p><p>
Grow your skills at the leading edge of innovation.</p><p></p><p>
Join us. The world can&rsquo;t wait.</p><p></p><p><b>
You Have:</b></p><ul><li>
6+ years of experience with supporting operations and maintenance for secure DoD information management systems</li><li>
6+ years of experience with Linux Operating Systems and command-line interfaces</li><li>
3+ years of experience with scripting languages, including Bash, Ansible, or YAML</li><li>
3+ years of experience with Amazon Web Services, Azure, Google, or Oracle Cloud Infrastructure</li><li>
3+ years of experience with the Linux Operating System</li><li>
Experience hardening government systems following STIG requirements</li><li>
Ability to support 24/7 shift work, including nights and weekends</li><li>
Secret clearance</li><li>
HS diploma or GED</li><li>
Ability to obtain DoD 8570 or 8140 IAT Level II Baseline Certification within 30 days of hire date</li></ul><p></p><p><b>
Nice If You Have:</b></p><ul><li>
Experience with deploying and managing containers using Kubernetes or Docker</li><li>
Experience with provisioning cloud infrastructure using tools such as Terraform</li><li>
Experience with the Atlassian tool suite, including Jira and Confluence</li><li>
Experience with Agile development techniques and ceremonies</li><li>
Knowledge of Site Reliability Engineering concepts</li><li>
Bachelor's degree</li></ul><p></p><p><b>
Clearance:</b><br>
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.</p><p></p><p><b>
Compensation</b></p><p>
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.</p><p></p>
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.<p></p><p><b>
Identity Statement</b></p><p>
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</p><p></p><p><b>
Candidate AI Usage Policy</b></p><p>
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on <b>your </b>own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited <b>unless permission is explicitly provided</b>.
</p><p></p><p><b>Work Model</b><br>
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.</p><ul><li><p><b>
Remote</b>: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</p></li><li><p><b>
Hybrid</b>: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</p></li><li><p><b>
Onsite</b>: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</p></li></ul><p></p><p><b>
Commitment to Non-Discrimination</b></p><p>
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</p></div><p></p>

Cloud Infrastructure Support Engineer, Senior

ByDesign Secure

<p><i><b>This role is delivered within secure environments. Candidates must be eligible for UK SC and DV clearance and hold UK citizenship.</b></i></p><p><b>Opening: Join the Mission</b></p><p>At ByDesign Secure, we believe that world-class security shouldn't be an afterthought&mdash;it should be the foundation. We are an independent, outputs-based consultancy dedicated to solving the most complex data assurance challenges in the UK public sector. Currently, we working on a landmark transformation of a cross-government secure IT system. This is an exciting opportunity to help architect a private cloud environment from the ground up and modernize the end-user services that power national decision-making. We don't believe in &quot;billing by the hour&quot; or rigid hierarchies; we are a lean, expert team focused on delivering high-impact technical outcomes. If you are a self-starter who thrives on autonomy and wants to see your engineering or architectural decisions shape the future of sovereign security, we want to talk to you.</p><p><b>About the Opportunity</b></p><p>We're looking for an experienced Application Support Engineer with strong Google Cloud expertise to join our team. You&rsquo;ll be part of a multi-year transformation programme, shaping and implementing some of the most strategically significant government systems in operation today.</p><p><b>What You&rsquo;ll Be Doing</b></p><ul><li>Engineering secure, scalable, and resilient applications in Google Cloud Platform (GCP) and Google Distributed Cloud (GDC) environments.</li><li>Working within disconnected environments on data-severing solutions. </li><li>Collaborating closely with architecture, engineering and security teams to ensure seamless integration from design through delivery.</li><li>Deploy, monitor and support applications on Google, including Cloud Functions, GKE, Compute Engine, and App Engine.</li><li>Use Google Cloud Operations Suite (Cloud Monitoring, Logging, Trace) to maintain service health and identify potential issues.</li><li>Execute routine operational tasks such as configuration updates, performance checks, restarts, permissions reviews, and patching activities.</li><li>Support deployments and releases through controlled CI/CD pipelines.</li><li>Assist with maintaining service accounts, IAM roles, and organisational policies following least-privilege principles.</li><li>Support with application migration activities including the technical analysis, deployment and testing alongside the architecture teams.</li><li>Develop and maintain documentation including Low Level Designs, runbooks and guidance.</li></ul><p><b>What You&rsquo;ll Bring</b></p><ul><li>Proven hands-on experience as a Google Application Operator specialising in Google Cloud.</li><li>Practical hands-on knowledge of Google Distributed Cloud (GDC), </li><li>Experience working in environments without direct internet connectivity.</li><li>Strong engineering background with deep understanding of IaC (Terraform, Deployment Manager), automation, and CI/CD pipelines.</li><li>Expertise in networking, IAM, containerisation (GKE/Kubernetes), and secure systems design.</li><li>Confident working within highly regulated or classified environments where reliability and compliance are paramount.</li><li>Strong communicator &mdash; able to bridge technical and non-technical stakeholders effectively.</li></ul><p><b>Bonus Points For</b></p><ul><li>Prior experience working on government classified systems or within secure data centre environments.</li><li>Experience of configuring and using AI technologies within cloud environments, including GCP AI technologies.</li><li>Familiarity with NCSC guidance, UK Government cloud policies, or cross-domain architectures.</li><li>Knowledge of multi-cloud integrations, edge computing, and data sovereignty requirements.</li><li>Google Certifications.</li><li>Existing UK Government Security Clearance (SC or above)</li></ul><p><b>Why This Role?</b></p><ul><li>Work on high-impact, nationally significant projects that make a real difference.</li><li>Join a trusted specialist integrator with a proven record of secure delivery into UK Government.</li></ul><p><b>Clearance Requirements:</b></p><ul><li><i><b>This role requires either an existing Security Clearance (SC level) or for one to be passed before commencement. There must be a willingness to undergo Developed Vetting (DV).</b></i></li></ul><p><b>Work Location</b>: Hybrid remote in London</p><p><b>Job Types</b>: Temporary, Fixed term contract (Outside of IR35)</p><p>Job Types: Fixed term contract, Temporary</p><p>Pay: &pound;550.00 per day</p><p>Application question(s):</p><ul><li>Do you currently hold active UK SC clearance? </li><li>Do you hold UK nationality? (Required due to client security restrictions) </li><li>Are you eligible and willing to undergo UK SC/DV clearance for this role? (Applications without this cannot be considered)</li><li>Does your delivery approach allow for on-site presence in London when required (typically around 3 days per week)?</li></ul><p>Work Location: Hybrid remote in London</p>

Google Cloud Application Support Engineer (SC Eligible)

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About the job you&rsquo;re considering</b></h2>
</div><div><p><b>This role can be based Onsite inManchester OR Inverness 5 days per week</b></p><br>
<p></p><p>As part of the Identity Access Management Team, you will be supporting the delivery of IAM services to ensure the right people (or systems) have the right access to the right resources at the right time, and for the right reasons. It typically covers:</p><br>
<p></p><ul><li>Identity lifecycle management &ndash; creating, modifying, and removing user accounts</li>
<li>Authentication &ndash; verifying who someone is (e.g., passwords, MFA, certificates)</li>
<li>Authorization &ndash; controlling what users are allowed to access</li>
<li>Governance &amp; auditing &ndash; tracking access and ensuring compliance</li><br>
</ul></div></div><p></p><br>
<br>
<div><div><h2 class="jobSectionHeader"><b>Your role</b></h2>
</div><div><ul><li>Entra ID RBAC, PIM support/Entra ID &ndash; AD sync support</li>
<li>Entra ID MFA, SSO, CA, CloudStrike integration support</li>
<li>Entra ID users, dynamic group administration</li>
<li>Entra ID Enterprise apps, Service Principles, Managed Identities administration</li>
<li>Entra ID Governance (JML/API apps/LCW)</li>
<li>Okta SSO integrations support</li><br>
</ul><p></p><p>You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your skills and experience</b></h2><br>
</div><p></p><div><ul><li>Entra ID</li>
<li>Okta</li>
<li>Active Directory sync/integration</li>
<li>CloudStrike integration</li><br>
</ul><p></p><p><b>Additional desirable skills and experience</b></p><br>
<p></p><ul><li>Microsoft Identity Manager (MIM)</li>
<li>Active Directory (users, groups, GPOs and PKI administration)</li>
BeyondTrust PRA and PAM<br>
<li>
<br>
<br>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>We are a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p><br>
<p></p><ul><li>Declare they have a disability, and</li>
Meet the minimum essential criteria for the role.<br>
<li>
<br>
</li></ul><p><br>
Please opt in during the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Your security clearance and pre-employment checks</b></h2>
</div><div><div><h2 class="jobSectionHeader"><b>Your security clearance</b></h2><br>
</div><p></p><div><p>If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your security clearance</p>
<p>Some roles will also require an additional level of Security Clearance:</p><br>
<p></p><p>Baseline Personnel Security Standard (BPSS)
<br>
To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.</p>
<p>There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.
<br>
There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.</p>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Make it real &ndash; what does it mean for you?</b></h2>
</div><div><p><b>Flexibility to work your way</b>
<br>
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.</p><br>
<p></p><p><b>Your wellbeing</b>
<br>
You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
<br>
To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</p><br>
<p></p><br>
<p><b>Shape your path</b>
<br>
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.</p><br>
<p></p><br>
<p><b>Shared energy</b>
<br>
You&rsquo;ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You&rsquo;ll be joining a professional community of experts, who have got your back and will support you, every step of the way.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Why should you consider Capgemini?</b></h2>
</div><div><p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of &euro;22.5 billion. Make it real | www.capgemini.com</p></div></div></div></div></div></div></div>

Cloud IAM Support Engineer

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