cloud support engineer

Openkyber

<div>Oracle Application Support / Networking Engineer Location: Remote Need active security clearance Applicants with dual citizenship cannot be considered.
<ul><li>An active Secret or Top Secret security clearance is required or highly preferred.</li>
<li>CompTIA Security+ and CISSP (or comparable certifications) are required or highly preferred.</li>
</ul>Role Description: O&amp;S Cloud Networking Engineer designs, builds, maintains, and optimizes an organization's cloud infrastructure (Oracle Cloud Infrastructure ) by migrating systems, ensuring security, scalability, and performance, and collaborating with developers to create efficient, resilient cloud solutions, handling everything from automation to cost management and disaster recovery.
Technical Skills:
<ul><li>Linux</li>
<li>Terraform</li>
<li>Ansible</li>
<li>Oracle Cloud Infrastructure (OCI)</li>
<li>Oracle Cloud Infrastructure</li>
<li>Oracle Database</li>
<li>Red Hat OS Administration</li>
<li>Cloudbees Jenkins Automation</li>
<li>Cloud Native Architectures</li>
</ul>For applications and inquiries, contact: hirings@openkyber.com</div>

Networking Trainee

Booz Allen Hamilton

<div>Cloud DevOps Engineer
The Opportunity:
Would you like to implement innovative cloud computing solutions while directly supporting customers and helping them solve complex technical problems? Do you have a deep passion and desire to engineer and operate the company's advanced cloud computing infrastructure while providing exceptional customer support? This is an exciting opportunity to use the latest cloud computing technologies to help our customers supporting U.S. government agencies implement innovative cloud computing solutions, solve technical problems, and provide responsive and professional technical support. 
The team is seeking a highly skilled and motivated cloud developer who combines strong technical development capabilities with excellent customer support skills. You should have a strong desire to build an operational excellence system, be adept at troubleshooting complex system solutions, have strong development skills, and understand Linux and Windows operating systems, networking fundamentals, and multiple AWS or Azure services. We need engineers who understand the big picture of PaaS infrastructure and can simplify solutions to complex problems, all while ensuring that our tenants continue to have the best experience possible. 
As a member of the team, you will serve as a technical point of contact for our team, conducting troubleshooting sessions, and providing timely resolutions to technical issues. You'll balance proactive development work with reactive customer support, ensuring customers receive prompt, professional, and effective technical assistance. You will be expected to understand customer issues, identify root causes, and dive deep to troubleshoot and fix issues. As an engineer, you'll build monitoring capabilities to investigate anomalies in those metrics in a timely manner and address them before they escalate into major problems. You'll also create and maintain technical documentation, runbooks, and knowledge base articles to help customers and improve team efficiency. 
This role requires a balance of independent development work and collaborative customer support in a fast-paced environment where customer satisfaction is a top priority. You'll need flexibility to handle urgent customer issues while maintaining progress on development projects. Due to the nature of work performed within this facility, U.S. citizenship is required.
What You&rsquo;ll Do:<ul><li>
Contribute to automation and infrastructure improvements based on customer feedback and support patterns.</li><li>
Implement automation and IaC practices to streamline deployments, provisioning, and configuration management.</li><li>
Evaluate and recommend cloud services, tools, and technologies to improve efficiency and enhance system capabilities.</li><li>
Develop and maintain cloud infrastructure solutions using AWS, Azure, or GCP services.</li><li>
Respond to customer support tickets and technical inquiries within defined SLAs.</li><li>
Troubleshoot and resolve customer-reported issues, from simple configuration problems to complex system failures.</li><li>
Collaborate with customers to understand their requirements and provide technical guidance.</li><li>
Create and maintain technical documentation, runbooks, and knowledge base articles.</li><li>
Monitor system health and proactively identify potential issues before they impact customers.</li><li>
Participate in on-call rotation for critical customer support escalations.</li></ul>
Join us. The world can't wait.
You Have:<ul><li>
3+ years of experience with Python, and leveraging multiple services and building complex solutions with AWS or Azure</li><li>
2+ years of experience in customer-facing technical support or customer success roles</li><li>
Experience with AWS or Azure services, Git, and IT systems engineering or administration, including Linux and Windows</li><li>
Experience implementing automation and IaC practices to streamline deployments, provisioning, and configuration management</li><li>
Experience evaluating and recommending cloud services, tools, and technologies to improve efficiency and enhance system capabilities, documenting solutions, creating knowledge base articles, and maintaining customer-facing documentation</li><li>
Experience with incident management, escalation procedures, SLA adherence, and customer support tools, including ticketing systems such as ServiceNow, Zendesk, or Jira Service Management</li><li>
Knowledge of multi-account or multi-tenant architecture</li><li>
Ability to manage multiple customer support cases simultaneously while maintaining high service quality, explain technical concepts to both technical and non-technical stakeholders, and remain calm and professional under pressure</li><li>
Bachelor's degree</li><li>
Certified AWS Solutions Architect or DevOps Engineer Certification</li></ul> 
Nice If You Have:<ul><li>
Experience writing in IaC tools such as AWS CloudFormation or Terraform</li><li>
Experience with NIST standards, CI/CD, Agile or Scrum frameworks and practices, and containerization technologies such as Docker</li><li>
Experience with customer support metrics and KPIs, including response time, resolution time, and customer satisfaction</li><li>
Experience with remote support tools, screen-sharing platforms, customer onboarding, and technical enablement</li><li>
Experience creating and delivering technical training or documentation for end users</li><li>
Knowledge of ITIL or similar IT service management frameworks</li><li>
Knowledge of Confluence, Jira, and Microsoft Office Suite</li><li>
Possession of strong verbal and written communication skills</li><li>
Possession of strong problem-solving skills</li><li>
ITIL Foundation and Certified AWS Security or Advanced Networking Specialty Certification</li></ul>
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.<ul><li>
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</li><li>
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</li><li>
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</li></ul>
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

Cloud DevOps Engineer

Redis

<div>Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you&rsquo;re welcome.) At Redis, you&rsquo;ll work with the fastest, simplest technology in the business&mdash;whether you&rsquo;re building it, telling its story, or selling it to our 10,000+ worldwide customers. We&rsquo;re creating a faster world with simpler experiences. You in?
Why would you love this job?
As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team.
In this role, you will use and extend your existing technical depth and increase your technical breadth by addressing complex problems for the top companies in the world. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers. You will dive deep into different exciting forefront technologies by supporting Redis Enterprise running on the top Cloud Platforms and in the top container orchestration platforms.
Join the best of the best and continuously learn new things. We are looking for brilliant experts who are curious, persistent, and happy digging through the full stack, from code to Sysadmin to networking to performance. If this sounds like you, please check out the technical foundation we&rsquo;d like you to bring.
What you&rsquo;ll do:<ul><li>
Work with customers to troubleshoot and resolve complex software issues:<ul><li>
Reproduce issues, replicating customer environments as needed.</li><li>
Document issues and contribute to our internal team documentation.</li><li>
Provide Root Cause Analysis</li></ul></li><li>
Collaborate with Engineering as needed to provide solutions.</li><li>
Analyze performance questions that may arise along the data path (including networks) for deployments that may be in the Cloud or On-premises.</li><li>
Provide technical expertise during testing, deployment, and upgrading of Redis software.</li><li>
Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales.</li><li>
Serve as the customer advocate for timely resolution of issues and handling escalations while helping customers realize and maximize the value of their Redis subscription.</li><li>
Participate in new product development, customer training, and other support-related activities.</li></ul>
This role requires a 5-day work week that includes Saturday and Sunday.
What will you need to have?<ul><li>
At least five years of technical experience as a Support Engineer, Systems Engineer, Software Engineer, or Site Reliability Engineer in an enterprise software company</li><li>
At least four years of experience troubleshooting real-time production systems</li><li>
At least two years of hands-on experience with cloud infrastructure.</li><li>
Strong background in scripting or programming languages (Python, Java, C#, JavaScript, Bash, Powershell, etc.)</li><li>
Expert working knowledge in Linux/Unix and networking (TCP/IP)</li><li>
Professional experience working with networking tools like wireshark, tcpdump, etc.</li><li>
Experience in analyzing and debugging production issues at scale.</li><li>
Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.).</li><li>
Working knowledge of Cloud-based and On-premises environments</li><li>
Proficiency in communication and presentation, both written and verbal (in English)</li><li>
Strong technical background with excellent problem-solving and multi-tasking skills</li><li>
High availability and commitment to customers at any time</li></ul>
Extra great if you have:<ul><li>
Bachelor of Science in Computer Science or Information Systems</li><li>
Experience with NoSQL databases (especially Redis)</li><li>
Experience working with container orchestration environments, such as Kubernetes</li></ul>
The estimated gross base annual salary range for this role is $91,455 &ndash; $137,273 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate&rsquo;s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis&rsquo; total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.
As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees&rsquo; differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.
Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
Compensation Range: $91,455 - $137,273</div>

Technical Support L3 - Weekends

iManage

<div>We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays &amp; Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. 
 
Being a Technical Support Engineer at iManage means&hellip; 
 
You&rsquo;re passionate about problem-solving and taking ownership of your work. You will be utilizing your technical skills to help analyze and resolve some of the complex challenges our clients are facing, you will work with our internal teams to help ensure our client&rsquo;s success, and you will learn what it takes to #BeTheGuide across our products. 
 
You&rsquo;re about to embark on your journey with iManage. You will learn all about our clients, our products, and how we are on a mission to #MakeKnowledgeWork across the globe. You will be joining a collaborative team that supports your growth and wants to see you progress your career. 
 
One of our leaders, Director of our Cloud Support team (John Conrad), said it best: 
&quot;An iManage Support Engineer is well positioned to build deep technical subject matter expertise in the iManage platform along with knowledge of business processes and customer lifecycle through integration with our Engineering, Cloud Operations, Customer Success, Product Management, and iManage partner ecosystem.&quot; 
 
iM Responsible For&hellip;<ul><li>
Analyzing, diagnosing, and resolving software and configuration issues in complex multi-tiered application environments</li><li>
Developing and maintaining a deep technical knowledge of our iManage product suite</li><li>
Effectively collaborating with customer engineers and system integrators to support complex system deployment projects</li><li>
Maintaining a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies</li><li>
Developing, documenting, and publishing best practice methods, technical white papers, blogs, and solutions</li><li>
Proactively assisting customers and internal teams to avoid or reduce problem occurrence</li></ul>
iM Qualified Because I have&hellip;<ul><li>
A Bachelor&rsquo;s degree in Computer Science or Information Technology</li><li>
An advanced Knowledge of mobile connectivity solutions including Apple iOS application</li><li>
The proven ability of TCP/IP networking concepts and configuration, with the ability to troubleshoot the system, connectivity issues</li><li>
A working knowledge of SQL database technologies</li><li>
Knowledge of web technologies such as Microsoft IIS and Apache Tomcat, XML, HTML, JavaScript and /or VB Script</li><li>
MCSE, MCP or MCSA certification</li></ul>
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 
 
iM Getting To&hellip;<ul><li>
Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!</li><li>
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.</li><li>
Own my career path with our internal development framework. Ask us more about this!</li><li>
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses &amp; training.</li><li>
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.</li><li>
Enjoy flexible work hours that empower me to balance personal time with professional commitments.</li><li>
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.</li></ul>
iManage Is Supporting Me By...<ul><li>
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.</li><li>
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.</li><li>
Rewarding me with an annual performance-based bonus.</li><li>
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
</li><li>Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
</li><li>Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.</li><li>
Having multiple company wellness days each year to prioritize mental health and well-being.</li><li>
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.</li></ul>
The overall US annual base salary range for this position is $54,000&ndash;$82,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process. 
 
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. 
 
About iManage&hellip; 
At iManage, we are dedicated to Making Knowledge Work&trade;. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. 
 
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. 
So we&rsquo;re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry&rsquo;s best and brightest. That&rsquo;s the iManage way. It&rsquo;s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. 
 
Whoever you are, whatever you do, however you work. Make it mean something at iManage. 
 
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Learn more at: www.imanage.com 
 
Please see our recruitment privacy statement for more information on how we handle your personal data. 
 
#LI-KS1 
#LI-Hybrid 

A8ZFmh3wVX</div>

Technical Support Engineer

Logic, Inc.

<div><div>Advanced App/Cloud Support &amp; Engineering Associate Manager | Mid-Level | Full time
</div><div>Job No. 14281992 | Arlington, VA</div></div>
 <div><div>Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:<ul><li>
Design, implement, and manage CI/CD pipelines across Azure and Oracle Cloud Infrastructure (OCI) environments</li><li>
Automate build, deployment, and release processes to support cloud-native core banking applications</li><li>
Build and optimize automation scripts (PowerShell, Python, or similar) for environment provisioning, deployment, and operational tasks</li><li>
Build regression and functional testing suites in Postman and integrate them with Newman in Azure Pipelines</li><li>
Integrate DevOps pipelines with API services, event-driven architectures, and microservices</li><li>
Implement and manage environment configuration, version control, and release governance</li><li>
Monitor pipeline performance and troubleshoot build and deployment failures and environmental issues</li><li>
Collaborate with development, architecture, and testing teams to ensure seamless deployment and integration workflows</li><li>
Ensure adherence to security, compliance, and DevSecOps best practices</li><li>
Support cloud infrastructure setup, scaling, and operational stability across Azure and OCI</li></ul></div></div>
 <div>Basic Qualifications:
<ul><li>
Minimum of 3 years of experience in DevOps, CI/CD, or cloud engineering roles</li></ul>

Preferred Qualifications:
<ul><li>
Experience with Postman, REST APIs, and regression and functional API testing</li><li>
Experience with API security and secret management in DevOps pipelines</li><li>
Hands on experience with Azure DevOps, GitHub Actions, or similar CI CD tools</li><li>
Experience with Azure cloud services App Services, AKS, Functions, Storage, Networking, etc.</li><li>
Working knowledge of Oracle Cloud Infrastructure OCI services and deployment models</li><li>
Experience implementing CI CD pipelines and automation frameworks</li><li>
Proficiency in at least one scripting language Python preferred</li><li>
Familiarity with containerization technologies Docker, Kubernetes</li><li>
Strong understanding of version control systems Git GitHub</li><li>
Experience in banking or financial services, especially core banking or large scale transformation programs</li><li>
Hands on scripting skills with Python or PowerShell</li><li>
Experience with monitoring and observability tools Azure Monitor, OCI Monitoring, Dynatrace, Splunk, etc.</li><li>
Exposure to DevSecOps practices, including security scanning and compliance automation</li><li>
Familiarity with multi cloud or hybrid cloud architectures Azure OCI</li></ul> 
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. 
We anticipate this job posting will be posted until 05/29/2026. 
 
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

California - $62.50 - $72.50 
Cleveland - $62.50 - $72.50 
Colorado - $62.50 - $72.50 
District of Columbia - $62.50 - $72.50 
Illinois - $62.50 - $72.50 
Maryland - $62.50 - $72.50 
Massachusetts - $62.50 - $72.50 
Minnesota - $62.50 - $72.50 
New York - $62.50 - $72.50 
New Jersey - $62.50 - $72.50 
Washington - $62.50 - $72.50</div>
 <div>Arlington, VA</div>
 <div>Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. 


Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. 


Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women. 


Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 
 
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please for additional important information.

Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</div>
 <div>We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people&rsquo;s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We&rsquo;re proud to be consistently recognized as one of the World&rsquo;s Best Workplaces&trade;.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.</div>

DevOps Engineer (Azure & OCI) - 6250785

FICO

<div>FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
&quot;The Scores Software team is responsible for the development, implementation, packaging, delivery and support of our industry leading FICO&reg; Score products in the U.S. and around the world. In addition to using your native customer support and technical skills to triage and troubleshoot customer and partner support issues, you will be the liaison between the customer/partner and FICO Business and Technology Teams. Within this role, expect to gain cutting edge real-world software engineering experience, across multiple software languages, working with our engineers in small teams in a start-up like environment,&rdquo; - Vice President, B2B Scores Software Engineering.
What You&rsquo;ll Contribute<ul><li>
Provide hands-on support and troubleshooting for on-premise deployments and workloads deployed in the AWS Cloud environment, with working knowledge of core services including S3, IAM, VPC, and CloudWatch to assist in diagnosis and resolution of infrastructure and application-level issues.</li><li>
Actively participate as a contributing member of a geographically distributed support team, coordinating across time zones to manage shared ticket queues, support escalation workflows, and maintain up-to-date internal knowledge base articles and runbooks.</li><li>
Apply foundational understanding of cloud service delivery models &mdash; PaaS, IaaS, and SaaS &mdash; to accurately triage incoming support requests, identify the appropriate resolution path, and escalate complex issues to senior engineers with well-documented context.</li><li>
Use your working knowledge of the AWS platform to assist in diagnosing cloud-related performance, availability, and configuration issues, leveraging AWS Console, CLI, and monitoring tools to gather relevant diagnostic data prior to escalation.</li><li>
Clear, professional, and empathetic communication with end users, customers, and internal stakeholders across ticketing systems, email, and verbal channels, ensuring timely updates, accurate issue documentation, and a positive support experience throughout the resolution lifecycle.</li><li>
Adhere to defined incident management processes, escalation paths, and runbooks to resolve support tickets efficiently under pressure, consistently meeting or exceeding established service level agreements (SLAs) and response time targets.</li></ul>
What We&rsquo;re Seeking<ul><li>
Bachelor&rsquo;s in Computer Science or related disciplines.</li><li>
2-3 years relevant software technical support experience.</li><li>
Experience with the AWS Cloud Computing environment.</li><li>
Ability to work well as part of a geographically diverse team.</li><li>
Basic knowledge about Application Support/PAAS/IAAS/SAAS.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to work well under pressure following defined processes.</li><li>
Ability to organize multiple priorities while paying exceptional attention to detail and quality.</li><li>
RHCSA/RHCE certification /ITIL certifications are desirable.</li><li>
Experience in a programming language (Java, Python, .Net, C/C++).</li><li>
Experience in debugging and resolving issues.</li><li>
Knowledge of PostgresDB or other relational database.</li><li>
Prompt engineering, able to prompt and work with and improve process with AI.</li></ul>
Our Offer to You<ul><li>
An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.</li><li>
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.</li><li>
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.</li><li>
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.</li><li>
The targeted base pay range for this role is: $86,100 to $1,35,300 with this range reflecting differences in candidate knowledge, skills and experience.</li></ul>
#LI-Remote
#LI-CH1
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today &ndash; Big Data analytics. You&rsquo;ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. 
FICO makes a real difference in the way businesses operate worldwide:<ul><li>Credit Scoring &mdash; FICO&reg; Scores are used by 90 of the top 100 US lenders.</li><li>Fraud Detection and Security &mdash; 4 billion payment cards globally are protected by FICO fraud systems.</li><li>Lending &mdash; 3/4 of US mortgages are approved using the FICO Score.</li></ul>
Global trends toward digital transformation have created tremendous demand for FICO&rsquo;s solutions, placing us among the world&rsquo;s top 100 software companies by revenue. We help many of the world&rsquo;s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people &ndash; just like you &ndash; who thrive on the collaboration and innovation that&rsquo;s nurtured by a diverse and inclusive environment. We&rsquo;ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we&rsquo;re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don&rsquo;t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate&rsquo;s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy</div>

Technical Support Engineer II-Scores Software Team

<div><div>Advanced App/Cloud Support &amp; Engineering Team Lead/Consultant | Mid-Level | Full time
</div><div>Job No. 14275115 | Multiple Locations</div></div>
 <div><div>Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities
As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role. Additional responsibilities include:<ul><li>
Develop deep expertise in diagnosing and resolving complex software issues to ensure system reliability and performance.</li><li>
Support and guide team members by sharing knowledge and best practices to enhance overall team capability.</li><li>
Collaborate closely with cross-functional teams to align solutions with business needs and technical requirements.</li><li>
Contribute to continuous improvement initiatives by identifying process enhancements and innovative approaches.</li><li>
Analyze recurring problems and implement preventive measures to reduce future incidents and improve system stability.</li></ul></div></div>
 <div>Basic Qualifications:
<ul><li>
A minimum of 4 years of experience in Oracle Hyperion Essbase</li><li>
A minimum of 4 years of experience in Oracle Hyperion Data Relationship Management DRM</li><li>
High School Diploma or GED</li></ul>

Preferred Qualifications:
<ul><li>
Experience with Application Remediation, IT Troubleshooting, and Engineering Support</li><li>
Experience with Oracle Hyperion Reporting</li><li>
Bachelor's Degree</li></ul>

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 04/14/26.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

California $70 to $75

Cleveland $70 to $75

Colorado $70 to $75

District of Columbia $70 to $75

Illinois $70 to $75

Maryland $70 to $75

Massachusetts $70 to $75

Minnesota $70 to $75

New York $70 to $75

New Jersey $70 to $75

Washington $70 to $75</div>
 <div>New York City, NY
Morristown, NJ</div>
 <div>Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. 


Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. 


Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women. 


Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 
 
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please for additional important information.

Please read Accenture&rsquo;s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.</div>
 <div>We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people&rsquo;s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We&rsquo;re proud to be consistently recognized as one of the World&rsquo;s Best Workplaces&trade;.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.</div>

Oracle Hyperion Consultant 6247198

Search 10000+ Cloud support engineer jobs near you this April. New roles added regularly across leading industries. Apply today.