cloud support engineer

eGroup Enabling Technologies

<div><p>eGroup Enabling Technologies is a Microsoft Solutions Partner focused on helping organizations modernize, secure, and optimize their technology environments. As a fully remote organization with team members across the United States, we are committed to delivering exceptional customer experiences through technical excellence, collaboration, and continuous improvement. Our teams partner with clients across cloud, security, infrastructure, collaboration, and managed services to provide strategic guidance and world-class support.</p><br>
<p></p>
<p>
eGroup is seeking a Service Delivery Engineer I to join our Managed Services team. This role is responsible for supporting, troubleshooting, monitoring, and maintaining Microsoft cloud and infrastructure environments for a diverse portfolio of clients.</p>
<p>
The ideal candidate combines technical expertise with strong communication and customer service skills. They are comfortable working directly with end users, IT administrators, and business stakeholders while collaborating with internal teams to resolve issues and deliver exceptional service. This position plays a critical role in ensuring the availability, security, and performance of our clients' environments.</p><p></p><p><br>
This position operates in a shift-based support model. Assigned shifts may include daytime, evening, overnight, weekend, or holiday coverage based on business and customer requirements. Specific shift assignments will be discussed during the interview process.</p><p></p><p><br>
Key Responsibilities</p>
<p>
Incident Response &amp; Technical Support</p>
<ul>
<li>Troubleshoot, resolve, and document technical issues across Microsoft cloud and on-premises environments.</li>
<li>Respond to service requests, incidents, alerts, and escalations in accordance with established service level agreements (SLAs).</li>
<li>Escalate complex issues appropriately while maintaining ownership and driving resolution.</li>
<li>Collaborate with vendors, partners, and internal engineering teams to resolve customer-impacting issues.</li>
</ul>
<p>Microsoft Cloud &amp; Infrastructure Administration</p>
<ul>
<li>Administer and support Microsoft Azure, Microsoft 365, Exchange Online, Teams, Intune, Entra ID (Azure Active Directory), and related technologies.</li>
<li>Monitor and maintain cloud and infrastructure environments to ensure stability, performance, security, and compliance.</li>
<li>Support license administration, user provisioning, access management, and device lifecycle activities.</li>
<li>Assist with deployment, configuration, and maintenance of cloud-based workloads and services.</li>
</ul>
<p>Customer Experience &amp; Relationship Management</p>
<ul>
<li>Deliver exceptional customer service through clear, professional, and timely communication.</li>
<li>Build trusted relationships with client stakeholders by demonstrating technical expertise and accountability.</li>
<li>Translate technical concepts into business-friendly language when working with non-technical users.</li>
<li>Maintain detailed documentation of troubleshooting activities, resolutions, and environment changes.</li>
</ul>
<p>Monitoring, Security &amp; Operations</p>
<ul>
<li>Actively monitor client environments and respond to planned or unplanned outage notifications.</li>
<li>Support operational processes related to security, compliance, and system health.</li>
<li>Assist with administration of Microsoft Defender and security-focused technologies.</li>
<li>Identify trends, recurring issues, and opportunities for proactive remediation.</li>
</ul>
<p>Continuous Improvement &amp; Team Collaboration</p>
<ul>
<li>Contribute to service improvement initiatives that increase efficiency, reliability, and customer satisfaction.</li>
<li>Maintain and enhance technical documentation, standards, and operational procedures.</li>
<li>Participate in knowledge sharing, cross-training, and professional development activities.</li>
<li>Stay current on Microsoft technologies, emerging trends, and best practices.</li></ul><br>
<p></p>
<p>
Required Qualifications</p>
<p>
Experience</p>
<ul>
<li>2+ years of experience in Managed Services, Technical Support, IT Operations, Consulting, or a related technology environment.</li>
<li>1+ years of experience supporting Microsoft Azure and/or Microsoft 365 environments.</li>
<li>Experience administering Windows Server, Windows Desktop, and Active Directory environments.</li>
<li>Experience troubleshooting networking fundamentals including DNS, TCP/IP, VPN connectivity, switching, and firewall concepts.</li>
<li>Experience using IT service management or managed service provider (MSP) toolsets such as RMM, monitoring, or ticketing platforms.</li>
</ul>
<p>Technical Knowledge</p>
<ul>
<li>Microsoft Azure infrastructure and cloud services.</li>
<li>Microsoft 365 administration and support.</li>
<li>Microsoft Intune and Endpoint Management.</li>
<li>Microsoft Teams and collaboration technologies.</li>
<li>Microsoft Defender security solutions, including Endpoint, Identity, Microsoft 365, and Cloud Apps.</li>
<li>Enterprise identity and access management concepts.</li>
<li>Virtualization and cloud-hosted environments.</li>
</ul>
<p>Professional Skills</p>
<ul>
<li>Strong troubleshooting and problem-solving abilities.</li>
<li>Excellent customer service and communication skills.</li>
<li>Ability to prioritize and manage multiple issues simultaneously.</li>
<li>Strong attention to detail and documentation practices.</li>
<li>Ability to perform effectively in a fast-paced, client-focused environment.</li>
<li>Ability to work independently while collaborating across distributed teams.</li></ul><br>
<p></p>
<p>
Preferred Qualifications</p>
<ul>
<li>Experience working for a Managed Service Provider (MSP).</li>
<li>Experience with Azure networking and hybrid infrastructure solutions.</li>
<li>Experience supporting voice and collaboration technologies, including Microsoft Teams Phone.</li>
<li>Experience with PowerShell administration and automation.</li>
<li>Experience with Power BI reporting and Microsoft operational dashboards.</li>
<li>Experience leveraging automation or AI-enabled tools to improve operational efficiency and support delivery.</li></ul><br>
<p></p>
<p>
Microsoft certifications such as:</p>
<ul>
<li>Azure Fundamentals (AZ-900)</li>
<li>Azure Administrator Associate (AZ-104)</li>
<li>Microsoft 365 Administrator Associate (MS-102)</li>
<li>Endpoint Administrator Associate (MD-102)</li>
<li>Security, Compliance, and Identity Fundamentals (SC-900)</li></ul><br>
<p></p>
<p>
Education &amp; Certifications</p>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred.</li>
<li>Equivalent professional experience may be substituted for formal education.</li>
<li>Relevant Microsoft certifications are encouraged and supported.</li>
<li>Ability to obtain and maintain certifications aligned with business and customer requirements.</li></ul><br>
<p></p>
<p>
Career Growth &amp; Development</p>
<p>
At eGroup, Service Delivery Engineers are encouraged to grow their technical expertise, pursue certifications, and build career paths aligned with their strengths and interests.<br>
Typical progression may include Service Delivery Engineer I, Service Delivery Engineer II, and Senior Service Delivery Engineer, with increasing ownership of complex issues, customer environments, mentoring, process improvement, and technical leadership.<br>
As skills and business acumen grow, future opportunities may include Escalation Engineering, Security Engineering or Analysis, Cloud Architecture, Data Center Engineering, AI Architecture, Managed Services Leadership, or Customer Success.</p><p></p><p><br>
Work Environment</p>
<p>
100% remote position within the United States.</p>
<p>
Company-provided equipment.</p>
<p>
Reliable high-speed internet connection required.</p>
<p>
Participation in shift coverage, on-call rotation, holidays, and occasional overtime as required.</p>
<p>
Occasional travel for company meetings, training, or team events.</p><p></p><p><br>
Please complete this candidate questionnaire. It allows us to learn more about our candidates and create customized interview questions. Candidates with completed questionnaires will receive priority review.</p></div>

Service Delivery Engineer I - Remote US

Wing Bros

<p><b>Company:</b> QuickITConsulting<br/><b>Work Arrangement:</b> Remote &ndash; Backend Support<br/><b>Working Hours:</b> Must be available during U.S. business hours and scheduled maintenance window.</p><p><b>Pay Scale: 3 -4 lakh per month salary</b></p><p>Must be proficient in English</p><p>QuickIT Consulting is seeking an experienced Senior Cloud Engineer to manage, secure, automate, and optimize enterprise AWS infrastructure.</p><p>This is a hands-on technical role for someone with strong AWS, Linux, networking, security, Terraform, monitoring, and production-support experience. The ideal candidate can independently troubleshoot complex infrastructure issues, collaborate with multiple technical teams, and help move cloud operations from reactive support toward proactive engineering.</p><p>Key Responsibilities</p><ul><li>Design, administer, and troubleshoot AWS cloud infrastructure.</li><li>Manage EC2, VPC, IAM, S3, EBS, Route 53, load balancers, CloudWatch, KMS, and related AWS services.</li><li>Design secure public, private, application, and database subnet architectures.</li><li>Manage CIDR planning, route tables, internet gateways, NAT gateways, security groups, and network ACLs.</li><li>Support VPC peering, Transit Gateway, VPN connectivity, and multi-account environments.</li><li>Develop and maintain Terraform modules, variables, outputs, and remote state.</li><li>Write and manage IAM policies, roles, permission sets, and least-privilege access controls.</li><li>Support IAM Identity Center and Microsoft Entra ID integration.</li><li>Implement AWS Organizations, organizational units, and Service Control Policies.</li><li>Configure AWS WAF rules, managed rule groups, IP restrictions, rate limits, and application-security controls.</li><li>Improve infrastructure monitoring, logging, alerting, and observability using CloudWatch, Datadog, or similar tools.</li><li>Troubleshoot EC2, Linux, DNS, routing, application connectivity, and production incidents.</li><li>Support AWS WorkSpaces, golden images, encryption, and endpoint-security integrations.</li><li>Review AWS utilization and identify cost-optimization opportunities.</li><li>Create technical documentation, operational procedures, and incident reports.</li><li>Work with DevOps, security, development, and infrastructure teams.</li><li>Use AI-assisted engineering tools to improve automation, troubleshooting, and documentation.</li></ul><p>Required Qualifications</p><ul><li>Five or more years of hands-on AWS cloud engineering experience.</li><li>Strong Linux systems-administration and production-support experience.</li><li>Advanced knowledge of AWS networking and VPC architecture.</li><li>Hands-on experience with Terraform and infrastructure as code.</li><li>Experience writing and troubleshooting IAM policies.</li><li>Strong understanding of security groups, network ACLs, routing, NAT gateways, and internet gateways.</li><li>Experience with CloudWatch, Datadog, or another enterprise monitoring platform.</li><li>Experience troubleshooting production cloud and networking incidents.</li><li>Strong scripting skills using Bash, Python, or similar languages.</li><li>Understanding of cloud security, encryption, logging, vulnerability remediation, and least-privilege access.</li><li>Strong written and verbal communication skills.</li><li>Ability to work independently in a fast-paced environment.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with AWS WAF and application-security rules.</li><li>Experience with IAM Identity Center and Microsoft Entra ID.</li><li>Experience with AWS Organizations and Service Control Policies.</li><li>Experience managing AWS WorkSpaces and golden images.</li><li>Experience with Ansible, Jenkins, GitHub Actions, or other automation and CI/CD tools.</li><li>Experience supporting Docker or Kubernetes environments.</li><li>AWS certification is preferred but not required.</li><li>Experience working in a consulting or client-facing environment.</li></ul><p>What Success Looks Like</p><p>The successful candidate will:</p><ul><li>Improve the security and reliability of the AWS environment.</li><li>Reduce repetitive manual work through Terraform and automation.</li><li>Strengthen IAM, networking, and compliance controls.</li><li>Improve monitoring and identify problems before they cause outages.</li><li>Resolve production incidents quickly and document preventive actions.</li><li>Help reduce unnecessary AWS infrastructure costs.</li><li>Take ownership of assigned projects and collaborate effectively across teams.</li></ul><p>Pay: Rs300,000.00 - Rs400,000.00 per month</p><p>Work Location: In person</p>

Senior Cloud Engineer — AWS

LightEdge

<div><div><div>Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence.</div>
<div>If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><div><div><ul><li>Act as a technical leader within the Operations Support team</li>
<li>Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs</li>
<li>Support Premier level customers following designated procedures and priorities</li>
<li>Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery</li>
<li>Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis</li>
<li>Engage with Operations Leaders to improve operational processes, driving efficiency and productivity</li>
<li>Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials</li>
<li>Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs</li>
<li>Participate in knowledge-sharing activities</li>
<li>Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects</li>
<li>Provide after-hours support as part of an operations on-call rotation to maintain high availability of services</li>
<li>Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work</li>
<li>Maintain continued education and certifications</li>
<li>Work in ServiceNow to support internal and external customers</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Requirements
</b></h3><div><div><ul><li>Exceptional written and verbal communication skills</li>
<li>Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly</li>
<li>Able to maintain a professional demeanor under stress</li>
<li>Demonstrated willingness to learn and adapt to changes in technology, tools, and processes</li>
<li>Possess an analytical and problem-solving mindset</li>
<li>5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment</li>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience</li>
<li>Strong experience with Cisco routers and switches</li>
<li>Basic understanding of Linux/Unix and Windows operating systems</li>
<li>Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have</li>
<li>Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)</li>
<li>Extensive experience in managing Private Cloud virtualization environments, particularly VMware</li>
<li>Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)</li>
<li>Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)</li>
<li>Possess an intermediate understanding of networking principles</li>
<li>Proficiency in interpreting network diagrams and layouts</li>
<li>Cisco certifications preferred but not required; CCNP, CCIP, CCIE</li>
</ul></div></div></div></div><div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Support Engineer

Google

<div>This posting is for a new vacancy.<div></div><div><br>
Google utilizes AI tools to assist in assessing candidates in our hiring processes.</div><br>
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: <b>Waterloo, ON, Canada; Austin, TX, USA; Sunnyvale, CA, USA</b>.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.</li>
<li>6 years of experience in troubleshooting and advocating for customers' needs, triaging technical issues, or software development.</li>
<li>Experience writing, reading, and debugging code in Java, C, C++, Python, or Go.</li>
<li>Experience working with distributed systems, distributed systems solutions, or design patterns.<br>
</li>
<li>Experience with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).</li>
Ability to communicate in Mandarin fluently to support customer relationships.<br>
<li>
</li></ul><br>
<h3 class="jobSectionHeader"><b>Preferred qualifications:</b></h3><ul>
<li>Experience working with public cloud services and infrastructure (e.g., Google Cloud Platform).</li>
<li>Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.</li>
<li>Experience developing developer tools (e.g., automation, testing, and debugging).</li>
<li>Experience in crisis response/escalation management across multiple teams with the ability to influence momentum of incident response for critical customer issues.</li>
<li>Knowledge of networking fundamentals (e.g., load balancing, cloud storage, peering, TCP/IP, etc.).</li>
<li>Understanding of Linux/Unix systems at system/network administrator level.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.</p>
In this role, you will own our large and important customer issues in addition to proactively helping improve customer experiences. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will provide a high-touch, dedicated service to our most critical customers with difficult environments, aiming to anticipate their needs, optimize product performance, and enable customer success across difficult environments. You will focus on proactive solutions and customer-centric supportability helps avoid issues, build customer trust, and enable customers' continuous growth and long-term success on Google Cloud Platform (GCP). You will troubleshoot technical problems for customers through debugging, networking, system administration, updating documentation, and coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation.Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
<br>
<br>
US: $152000 - $221000 (USD) + 15% bonus target + equity + benefits<br>
Canada: $170000 - $174000 (CAD) + 15% bonus target + equity + benefits<br>
<br>
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Work with customers on production deployments to resolve issues and achieve product readiness and availability. Triage and manage technical escalations, including platform outages, technical issues, and executive concerns.</li>
<li>Develop an in-depth understanding of Google Cloud's product technology and architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis.</li>
<li>Act as consultant and subject matter expert for internal stakeholders in software development, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.</li>
<li>Understand customer issues and advocate for their needs with internal teams, including product and software teams, to find ways to improve the product and drive production.</li>
<li>Work as part of a team that globally ensures 24-hour customer support.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Occam Solutions

<div><p>Primary Responsibility</p><p></p><p><br>
The <b>DevSecOps Engineer</b> shall serve as the lead technical engineer responsible for designing, implementing, securing, automating, and sustaining the cloud infrastructure supporting the Office of Naval Research (ONR) Data &amp; Analytics environment. The DevSecOps Engineer shall lead the implementation and execution of the technical requirements identified in <b>PWS Section 4.5 &ndash; Technical Infrastructure and Platform Support</b>, including infrastructure automation, Continuous Integration/Continuous Deployment (CI/CD), cloud security, container orchestration, Infrastructure-as-Code (IaC), and operational sustainment of the FedRAMP High and DoD Impact Level 5 (IL5) cloud environment.</p><p></p><p><br>
The DevSecOps Engineer shall architect and maintain secure cloud infrastructure, automate deployment pipelines, support AI/ML platform integration, implement cloud-native security controls, monitor system health and security events, and ensure compliance with DoD cybersecurity requirements. This position will work closely with software developers, data engineers, cloud architects, cybersecurity personnel, and Government stakeholders to deliver resilient, scalable, and secure cloud services.</p><p></p><p><br>
Duties and Responsibilities</p>
<p>
The DevSecOps Engineer shall:</p>
<ul>
<li>Design, deploy, automate, and maintain secure cloud infrastructure supporting mission applications and analytics platforms.</li>
<li>Develop, implement, and manage automated CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, or equivalent technologies.</li>
<li>Build and maintain Infrastructure-as-Code (IaC) solutions utilizing Terraform, Ansible, or similar automation frameworks.</li>
<li>Implement and manage containerized application environments using Docker, Kubernetes, or comparable orchestration platforms.</li>
<li>Configure, monitor, and optimize cloud-native security services including Web Application Firewalls (WAF), Intrusion Detection/Prevention Systems (IDS/IPS), endpoint protection, and Security Information and Event Management (SIEM) platforms.</li>
<li>Analyze security logs, audit events, vulnerability reports, and SIEM alerts to identify threats, recommend mitigation strategies, and support incident response activities.</li>
<li>Support continuous Authority to Operate (ATO) compliance through configuration management, security patching, vulnerability remediation, and security documentation.</li>
<li>Implement secure API management, identity and access management (IAM), secrets management, encryption, and least-privilege access controls.</li>
<li>Develop automated monitoring, logging, alerting, and operational dashboards to improve system reliability and performance.</li>
<li>Support deployment and operationalization of AI/ML platforms and services, including cloud-native machine learning environments.</li>
<li>Collaborate with software developers, data engineers, and cloud architects to integrate security throughout the software development lifecycle (SDLC).</li>
<li>Ensure cloud infrastructure complies with DoD cybersecurity policies, FedRAMP High requirements, DoD IL5 controls, and applicable security frameworks.</li>
<li>Support system scalability, resilience, disaster recovery, and operational continuity.</li>
<li>Document system architectures, deployment procedures, security configurations, and operational processes.</li></ul><br>
<p></p>
<p>
Minimum Qualifications</p>
<p>
The DevSecOps Engineer shall meet the requirements for the <b>&quot;DevSecOps Engineer &ndash; Intermediate&quot;</b> labor category as defined in the <b>CHESS ITES-3S</b> contract vehicle and possess the following additional qualifications:</p>
<ul>
<li>Seven (7) years of combined experience in DevSecOps, DevOps, SecOps, or MLOps engineering and development.</li>
<li>Five (5) years of hands-on experience designing, securing, implementing, and maintaining cloud environments, preferably within <b>AWS GovCloud</b>, <b>Azure Government</b>, or similarly regulated cloud environments.</li>
<li>Demonstrated experience supporting cloud environments operating under <b>FedRAMP High</b>, <b>DoD Impact Level 5 (IL5)</b>, or comparable federal security requirements.</li>
<li>Verifiable experience on at least two (2) projects designing, implementing, and managing Continuous Integration/Continuous Deployment (CI/CD) pipelines using Jenkins, GitLab CI/CD, Azure DevOps, GitHub Actions, or equivalent technologies.</li>
<li>Demonstrated expertise implementing and managing containerization and orchestration technologies, including Docker, Kubernetes, OpenShift, or similar platforms.</li>
<li>Hands-on experience implementing Infrastructure-as-Code (IaC) using Terraform, Ansible, CloudFormation, or comparable automation tools.</li>
<li>Experience configuring and administering cloud-native security capabilities including Web Application Firewalls (WAF), Intrusion Detection/Prevention Systems (IDS/IPS), Security Information and Event Management (SIEM), vulnerability management, and cloud security monitoring solutions.</li>
<li>Verifiable experience analyzing security logs, SIEM data, audit records, and threat intelligence to identify vulnerabilities, investigate security events, and implement corrective actions.</li>
<li>Experience implementing secure Identity and Access Management (IAM), encryption, secrets management, and Zero Trust security principles.</li>
<li>Experience supporting automated monitoring, logging, system performance optimization, and operational sustainment of enterprise cloud platforms.</li>
<li>Strong understanding of DevSecOps best practices, secure software development lifecycle (SSDLC), and cloud security architectures.</li><br>
</ul>
<p>Qualifications</p>
<ul>
<li>Active Secret security clearance (required).</li>
<li>Current DoD 8140 (or legacy DoD 8570) cybersecurity certification applicable to privileged access functions (e.g., Security+, CySA+, CASP+, CISSP, CCSP).</li>
<li>AWS Certified DevOps Engineer &ndash; Professional, AWS Security Specialty, Azure DevOps Engineer Expert, Certified Kubernetes Administrator (CKA), or comparable cloud certifications.</li>
<li>Experience supporting AI/ML environments, including AWS SageMaker, Azure Machine Learning, or similar platforms.</li>
<li>Experience with streaming data technologies such as Apache Kafka, AWS Kinesis, or equivalent event-driven architectures.</li>
<li>Familiarity with NIST RMF, DISA STIGs, FedRAMP, Zero Trust Architecture, and DoD cybersecurity compliance requirements.</li></ul></div>

DevSecOps Engineer

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