cloud support engineer

Red5

<div><div><div><div><h3 class="jobSectionHeader"><b>Our mission</b></h3>
<p>From our open-source roots in 2005 to our current XDN ecosystem, Red5 accelerates how people connect, learn, and play. With custom real-time interactive streaming solutions for industries as diverse as sports, education, and surveillance and security, we are a proven partner for creating scalable workstreams that power experiences for the emerging metaverse and beyond.</p>
</div>
<div><h3 class="jobSectionHeader"><b>Our vision for the future</b></h3>
<p>Red5 sees a world in which new real-time experiences will take over entertainment and future-of-work revenue streams.</p>
<p>From mobile surveillance and security applications that make our lives safer to interactive sports opportunities that enrich our leisure time, Red5 is committed to providing the software and tools to make forward-thinking ideas into reality.</p></div></div></div></div>
<br><div><div><div><div><div><h2 class="jobSectionHeader"><b>Our core principles</b></h2>
<h2 class="jobSectionHeader"><b>and values</b></h2>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Excellence</b></h3>
<p>Red5 fosters a high-quality development culture that pursues excellence in every facet of its business.</p>
</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Flexibility</b></h3>
<p>Red5 provides flexible scaled customization for real-time experiences.</p><br>
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</div></div></div></div><div></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Dependability</b></h3>
<p>Red5 is sought out for its dependability in delivering real-time streaming experiences.</p>
</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Culture</b></h3>
<p>Red5 nurtures a friendly, diverse, global, remote-first culture that honors different perspectives and work styles.</p>
</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Efficiency</b></h3>
<p>Red5 prioritizes efficiency in everything from our work culture and code to our product solutions.</p>
</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Real-time experiences</b></h3>
<p>Red5&rsquo;s TrueTime Solutions&trade; deliver real-time streaming experiences at the speed of thought.</p></div></div></div></div></div></div>
<br><div><div><div>CLOUD SUPPORT ENGINEER</div></div><div><div>
<p>
We are seeking a dedicated and skilled Cloud Support Engineer to join our Red5 Cloud team. As a key member of our support staff, you will be instrumental in ensuring the optimal performance, reliability, and customer satisfaction of our Red5 Cloud services. This role involves direct interaction with customers, troubleshooting complex technical issues, and collaborating with our development and operations teams to drive continuous improvement of our cloud-based streaming solutions.</p>
<h5 class="jobSectionHeader"><b>Key Responsibilities</b><br>
</h5>
<ul><li>Provide expert technical support to Red5 Cloud customers via email, chat, and other digital communication channels.</li>
<li>Diagnose and troubleshoot complex technical issues related to live video streaming, cloud infrastructure, and application performance.</li>
<li>Work closely with the DevOps and development teams to identify, report, and resolve product issues and enhancements.</li>
<li>Develop and maintain comprehensive documentation, including FAQs, knowledge base articles, and troubleshooting guides, to assist customers and improve self-service resources.</li>
<li>Participate in on-call rotation for incident response and resolution outside standard business hours.</li>
<li>Contribute to the continuous improvement of support processes and tools to enhance efficiency and customer satisfaction.</li>
<li>Stay current with emerging technologies and industry trends in cloud computing and live video streaming to provide informed support and recommendations to customers and the internal team.</li>
</ul><h5 class="jobSectionHeader"><b>QUALIFICATIONS</b><br>
</h5>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology or equivalent practical experience.</li>
<li>4+ years of experience in a technical support, DevOps, or software development role, preferably in a cloud computing or live video streaming environment.</li>
<li>Strong understanding of cloud infrastructure (AWS, Azure, GCP) and services, with hands-on experience in deployment and management of cloud-based applications.</li>
<li>Proficiency in troubleshooting and resolving issues related to web services, APIs, and network protocols (HTTP, WebSockets, RTMP, WebRTC).</li>
<li>Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.</li>
<li>Exceptional communication and customer service skills, with the ability to explain technical concepts clearly and effectively to both technical and non-technical audiences.</li>
<li>Familiarity with software development and scripting languages (Java, JavaScript, Python, etc.).</li>
<li>Self-motivated, proactive, and capable of working independently as well as part of a distributed team.</li>
<li>Nice to have &ndash; AWS Certified Cloud Practitioner, AWS Certified Solutions Architect &ndash; Professional</li>
</ul><h5 class="jobSectionHeader"><b>WHAT WE OFFER</b><br>
</h5>
<ul><li>A dynamic and challenging work environment with opportunities for growth and development.</li>
<li>Competitive salary and benefits package.</li>
<li>Flexible working hours and remote work options.</li>
<li>A supportive team culture that values innovation, creativity, and collaboration.</li>
<li>The chance to work with cutting-edge technology in live video streaming and cloud computing.</li></ul></div></div></div><div></div>

CLOUD SUPPORT ENGINEER

Software Productivity Strategists

<ul><li>Design, deploy, and maintain IBM Cloud environments, including IaaS, PaaS, and SaaS solutions.</li><li>Implement Infrastructure as Code (IaC) using Terraform, Ansible, or IBM Cloud Schematics.</li><li>Ensure cloud environments meet security best practices, compliance standards, and governance policies.</li><li>Monitor and optimize cloud performance, scaling resources as needed.</li><li>Design and manage backup and recovery strategies for business continuity.</li><li>Configure IBM Cloud networking, VPNs, VPCs, and hybrid cloud connectivity.</li><li>Troubleshoot cloud-related issues, ensuring high availability and resilience.</li><li>Work with cross-functional teams, document cloud architectures, and provide technical guidance.</li><li>Optimize IBM Cloud usage to reduce costs without compromising performance.</li></ul><p>Knowledge &amp; Skills</p><ul><li>Understanding of IBM Cloud services. Proficiency in Terraform, Ansible, and IBM Cloud Schematics.</li><li>Expertise in VPCs, VPNs, Direct Link, Load Balancers, and Firewalls.</li><li>Experience with IBM Cloud Kubernetes Service (IKS) and OpenShift.</li><li>IAM, RBAC, SIEM, SOC, encryption, and security best practices.</li><li>IBM Cloud Monitoring, Instana, Prometheus, Grafana, or LogDNA.</li><li>Cloud OS administration and troubleshooting.</li><li>Python, Bash, or PowerShell for automation tasks.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs80,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Cloud Support Engineer

Wajda International Technology Services

<p><b>About the Role</b></p><p>We are looking for a skilled Technical Support / Infrastructure Engineer to help manage our cloud-computing infrastructure, ensure compliance with ISO / IT standards, and support our technology platform. This position will be critical to maintaining secure, reliable, and scalable systems across multiple cloud / networking vendors. <b>Must be proficient in arabic</b></p><p><b>Key Responsibilities</b></p><ul><li>Manage, maintain, and support cloud infrastructure across platforms including <b>Amazon AWS</b>, <b>Microsoft</b> (e.g. Azure or Microsoft 365 / Active Directory etc.), and networking / firewall devices (e.g. <b>Palo Alto</b>).</li><li>Implement &amp; monitor IT policies / standards related to ISO compliance (for example ISO 27001, or relevant IT-security / operations standards).</li><li>Respond to technical support requests for infrastructure, network security, cloud services, and connectivity issues.</li><li>Monitor system health, performance, capacity, and availability across cloud and on-premise hybrid systems.</li><li>Implement and maintain backup / disaster recovery solutions, and ensure proper change management procedures.</li><li>Manage user accounts, permissions, and roles on Microsoft platform tools (e.g. Azure AD, Microsoft 365 if applicable).</li><li>Configure, maintain &amp; troubleshoot firewalls, VPNs, security rules and access controls using Palo Alto / network security appliances.</li><li>Participate in deployment, migration or upgrade projects for cloud / hybrid infrastructure.</li><li>Generate system documentation, runbooks, standard operating procedures, and support logs.</li><li>Work with security / audit teams to prepare for compliance reviews, audits or assessments.</li><li>Provide hands-on support &amp; troubleshooting during outages or escalated incidents.</li><li>Collaborate with other IT / Dev / Security / Network teams to ensure optimal system integration &amp; risk mitigation.</li></ul><p><b>Required Qualifications &amp; Skills</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>2-3 years of experience in technical support or infrastructure / cloud-support role.</li><li>Working experience with <b>Amazon AWS</b> (core services such as EC2, VPC, S3, IAM, etc.).</li><li>Experience with <b>Microsoft</b> cloud / platform services (could include Azure, or Microsoft server / identity / AD / MS 365 tools depending on your setup).</li><li>Experience with <b>Palo Alto</b> firewall/security appliances (configurations, access policies, monitoring).</li><li>Sufficient understanding of ISO / IT security compliance standards (e.g. ISO 27001 or similar).</li><li>Fluent / proficient in <b>Arabic</b> (spoken and written).</li><li>Strong troubleshooting &amp; diagnostic skills (networking, security, cloud-network integration).</li><li>Good communication &amp; collaboration skills to work with IT teams, vendors, and internal users.</li><li>Familiarity with monitoring / alerting tools, logs, dashboards &amp; support / ticketing systems.</li></ul><p><b>Preferred / Nice-to-Have</b></p><ul><li>Certifications such as <b>AWS Certified Solutions Architect / Administrator / Associate</b></li><li>Microsoft certifications (e.g. Azure Certifications, Microsoft 365 / AD / Security)</li><li>Prior experience in IT-security / audit / compliance assessments</li><li>Experience in hybrid cloud environments (on-prem + cloud)</li><li>Knowledge of scripting or automation for infrastructure tasks (PowerShell, Azure CLI, AWS CLI, Terraform, etc.)</li><li>Experience with networking protocols, VPNs, routing &amp; switching fundamentals</li><li>Exposure to DevOps-adjacent tooling (CI/CD pipelines, monitoring, security scanning tools)</li></ul><p><b>Personal Skills &amp; Attributes</b></p><ul><li>Strong analytical &amp; problem-solving skills</li><li>Detail-oriented, reliable, and methodical in documentation and procedures</li><li>Ability to work under pressure or in escalation scenarios</li><li>Good interpersonal &amp; communication skills (in both Arabic &amp; English)</li><li>Commitment to continuous learning and keeping up-to-date with cloud / security best practices</li></ul><p>Job Type: Full-time</p>

Technical Support Engineer – Cloud & Infrastructure

Oracle

<div><p>This posting is for Site Reliability Engineer in the Oracle Analytics Warehouse product development organization. Fully handled Cloud service that provides customers a turn-key enterprise warehouse on the cloud for Fusion Applications. The service is being built on a sophisticated technology stack demonstrating a brand-new data integration platform and the industry's most sophisticated analytical business analytics platform.
</p><p>https://www.oracle.com/solutions/business-analytics/analytics-for-applications.html
</p><p>We are looking for Site Reliability Engineer with experience in supporting data warehousing products. As a member of the Product development organization, focus will be on working with development teams, providing timely support to customers and identify/implementing process automation, for cloud BI product.
</p><ul><li>BE or equivalent experience or higher degree in Computer Science / Engineering or equivalent from top university
</li></ul><ul><li>Validated experience, supporting business customers on any Cloud/On-premise BI Application
</li></ul><ul><li>Experience in SQL/PL-SQL and excellent de-bugging skills
</li></ul><ul><li>Experience in Diagnosing network latency and intermittent issues, Reading and analyzing log files
</li></ul><ul><li>Good Functional Knowledge in ERP, Finance, HCM or EBS domain
</li></ul><ul><li>Working experience with any ERP/in-demand application such as Oracle EBS, Fusion is helpful
</li></ul><ul><li>Good programming skills in Python/Java
</li></ul><ul><li>Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is helpful
</li></ul><ul><li>Experience in performance tuning SQL and understanding ETL pipelines
</li></ul><ul><li>Build, Configure, Manage and Coordinate all Build and Release engineering activities
</li></ul><ul><li>Strong logical/critical thinking and problem resolution skill
</li></ul><ul><li>Excellent interpersonal skills</li></ul></div>
<br><div><p>Roles and Responsibilities:
</p><ul><li>As member of Pipeline Production Operations, you will address customer issues and tickets within defined SLA&rsquo;s
</li></ul><ul><li>Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experiences
</li></ul><ul><li>You will approach each case with a goal of ensuring Oracle Analytics products are performing at an efficient level by addressing any underlying or additional problems uncovered during each
</li></ul><p>Customer engagement.
</p><ul><li>Co-ordinate and connect with different team members to formulate the solutions to customer issues
</li></ul><ul><li>You will ensure full understanding of the issue, including impact to customer.
</li></ul><p>You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.
</p><ul><li>Bring together logs, configuration details and attempt to reproduce the reported issues.
</li></ul><ul><li>Develop and improve Knowledge base for the issues and their solutions.
</li></ul><p>Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.
</p><p>Prioritize workload based on severity and demonstrate a sense of urgency when handling cases.
</p><p>Find opportunities for process improvements and automation through building right utilities/tools
</p><p>Willing to be working in Shifts and weekends based on support rota.</p></div>

Site Reliability Engineer

Citi

<div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services</li><li>
Drive Root Cause Analysis (RCA) post restoration of service</li><li>
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks</li><li>
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary</li><li>
Provide technical/strategic direction and act as advisor/coach to lower level analysts</li><li>
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices</li><li>
Responsible for overall operating system applications</li><li>
Contribute to technical direction and strategic decisions</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><br>
Qualifications:</b></p><ul><li>
8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement</li><li>
Ability to communicate technical concepts to non-technical audience</li><li>
Ability to work with virtual and in-person teams, and work under pressure or to a deadline</li><li>
Experience in a Financial Services or large complex and/or global environment preferred</li><li>
Effective written and verbal communication skills</li><li>
Effective analytic/diagnostic skills</li></ul><p><b><br>
Education:</b></p><ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul><p></p><p><br>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p><p>
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi&rsquo;s Public Cloud Organization.</p><p>
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><p></p><p><b>
Team/Role Overview</b></p><p>
We are seeking a detail-oriented and proactive Cloud Operations Support Engineer to join our growing Cloud Infrastructure team. The public cloud operational support engineer is responsible for ensuring the stability performance and availability of cloud-based infrastructure and services across platforms such as AWS and GCP. This role supports day-to-day operations including incident response monitoring access management provisioning and troubleshooting of cloud resources. The engineer will work closely with application teams your team, and cloud architecture to enforce operational best practices, implement automation, and drive service reliability.</p><p></p><p><b>
What you&rsquo;ll do</b></p><p>
The ideal candidate will have hands on experience supporting cloud platforms and a strong focus on incident response, automation and continuous improvement. The engineer to also play a vital role in promoting a culture of accountability, continuous improvement and operational maturity across the cloud support function</p><p></p><ul><li>
Drive Incident management, including triage, impact assessment and coordination with engineering teams to resolve issues.</li><li>
Participate in on-call rotation for high severity / major incidents support coverage.</li><li>
Provide Root Cause Analysis (RCA) post restoration of service.</li><li>
Design testing approaches, complex processes, reporting streams, and lead/assist with the automation of repetitive tasks</li><li>
Create, Maintain and enhance operational runbooks, SOPs and knowledge base articles.</li><li>
Support provisioning and configuration of Cloud resources across multiple environments.</li><li>
Implement and maintain monitoring, logging and alerting tools ( ex: CloudWatch, Stackdriver, Prometheus etc) &amp; Monitor AWS/GCP infrastructure and services to ensure availability, performance and reliability.</li><li>
Assist in deployments, patching and disaster recovery procedures.</li></ul><p></p><p><b>
What we&rsquo;ll need from you</b></p><ul><li>
5 plus years of experience in roles centred around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement.</li><li>
Experience in Cloud Operations/ support and site reliability.</li><li>
Hands on experience with AWS and/ or GCP.</li><li>
Proficiency with Infrastructure as code (IaC) tools like Terraform, CloudFormation, Working knowledge of scripting ( bash, Python or similar), Strong understanding of networking, DNS, IAM, load balancing &amp; cloud native services.</li><li>
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices</li><li>
Effective written and verbal communication skills</li></ul><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Systems &amp; Engineering<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Public Cloud - Infrastructure Senior Tech Analyst

Comprinno Technologies Pvt. Ltd.

<p>About the Company:Comprinno is a NASSCOM-incubated company based in Bangalore, specializing incloud computing and IT infrastructure automation.Our flagship platform, Tevico, is an advanced cloud governance and observabilitysolution that helps enterprises to manage large AWS cloud deployments. enhancesuptime and service quality by proactively identifying performance degradation andtriggering automated recovery workflows.Comprinno also offers a wide range of professional services, helping customersmigrate, modernize, secure, and manage their AWS cloud environments. As an AWSAdvanced Consulting Partner, we support customers in adopting cutting-edgetechnologies, including GenAI, to accelerate digital transformation.</p><p>Job DescriptionPosition:<br/>CloudOps Engineer L2 aka Managed Services AssociateDepartment: Managed ServicesLocation: Pune, MaharashtraEmployment Type: Full-time (Work from Office)Company OverviewComprinno is a NASSCOM-incubated company based in Bangalore, specializing incloud computing and IT infrastructure automation.Our flagship platform, Tevico, is an advanced cloud governance and observabilitysolution that helps enterprises to manage large AWS cloud deployments. enhancesuptime and service quality by proactively identifying performance degradation andtriggering automated recovery workflows.Comprinno also offers a wide range of professional services, helping customersmigrate, modernize, secure, and manage their AWS cloud environments. As an AWSAdvanced Consulting Partner, we support customers in adopting cutting-edgetechnologies, including GenAI, to accelerate digital transformation.Position SummaryWe are seeking an experienced CloudOps Engineer L2 to join our managed servicesteam. This role requires a seasoned professional who can handle complex cloudoperations, lead incident resolution initiatives, and drive automation while mentoringjunior team members. The successful candidate will play a critical role in deliveringhigh-quality managed services to our clients while maintaining operationalexcellence.Key Responsibilities:Incident &amp; Problem Management&bull; Lead incident management and resolution for complex cloud infrastructure issues&bull; Troubleshoot and resolve complex technical problems across multi-cloudenvironments&bull; Participate in on-call rotation and emergency response&bull; Conduct root cause analysis and implement preventive measures to reducerecurring incidentsOperations &amp; Maintenance&bull; Manage comprehensive patch management programs across cloud environments&bull; Execute and monitor backup and recovery operations ensuring data integrity&bull; Implement and oversee change management processes and procedures&bull; Conduct tactical capacity planning and resource optimization activitiesSecurity &amp; Compliance&bull; Implement security compliance requirements and industry best practices&bull; Identify and remediate security vulnerabilities in cloud environments&bull; Ensure adherence to security frameworks and regulatory requirements&bull; Support compliance audits, assessments, and documentationClient &amp; Team Leadership&bull; Participate in client technical meetings and provide expert consultation&bull; Mentor junior team members and facilitate knowledge transfer sessions&bull; Contribute to technical documentation, runbooks, and knowledge basemaintenance&bull; Lead cost optimization initiatives and provide recommendations to clientsKey Performance Indicators (KPIs)&bull; MTTR (Mean Time to Resolve) - Target incident resolution times&bull; Automation Efficiency - Percentage of automated vs manual processes&bull; Incident Reduction - Month-over-month incident decrease&bull; Uptime Percentage - System availability and reliability metrics&bull; Cost Optimization - Achieved cost savings for client environments&bull; Patch Compliance - Percentage of systems with current security patches&bull; Backup Success Rate - Successful backup completion percentage&bull; Change Success Rate - Successful change implementation without rollback&bull; Technical Debt Reduction - Improvement in system architecture and processes&bull; Client Satisfaction Scores - Client feedback and satisfaction ratings&bull; Security Compliance - Adherence to security standards and frameworks&bull; Documentation Quality - Completeness and accuracy of technical documentation&bull; Knowledge Sharing - Contribution to team learning and development&bull; Team Mentoring - Effectiveness in developing junior team membersRequired QualificationsEducation&bull; Bachelor's degree in Computer Science, Information Technology, Engineering, orrelated technical fieldCertifications&bull; AWS Certified Solutions Architect - Associate (preferred)&bull; Additional AWS certifications (Professional level preferred)&bull; Relevant cloud certifications from Azure or GCP (advantageous)Technical Skills&bull; Cloud Platforms: Extensive experience with AWS services including EC2, S3, RDS,EKS, ECS, VPC, Lambda, CloudFormation&bull; Operating Systems: Strong knowledge of Linux and Windows server administration&bull; Networking: Understanding of cloud networking, VPCs, security groups, andnetwork troubleshooting&bull; Security: Knowledge of cloud security best practices, IAM, encryption, andcompliance frameworks<br/>Professional Experience&bull; 3-5 years of hands-on experience in cloud operations and infrastructuremanagement&bull; Proven track record in incident management, troubleshooting, and problemresolution&bull; Experience in managed services environment with client-facing responsibilities&bull; Previous experience in automation implementation and process improvementPreferred Qualifications&bull; Master's degree in relevant technical field&bull; Experience with multiple cloud platforms (AWS, Azure, GCP)&bull; Knowledge of containerization technologies (Docker, Kubernetes)&bull; Experience with configuration management tools (Ansible, Chef, Puppet)&bull; Understanding of ITIL framework and service management practices&bull; Previous experience in team leadership or mentoring rolesPersonal Attributes&bull; Strong analytical and problem-solving capabilities&bull; Excellent written and verbal communication skills&bull; Ability to work effectively under pressure and manage multiple priorities&bull; Strong attention to detail and commitment to quality&bull; Collaborative mindset with ability to work in cross-functional teams&bull; Continuous learning attitude and adaptability to new technologies&bull; Customer-focused approach with strong service orientationWorking Conditions&bull; Full-time position requiring work from office in Pune, Maharashtra&bull; Participation in on-call rotation schedule including weekends and holidays&bull; Occasional travel may be required for client meetings or training&bull; Fast-paced environment with multiple concurrent projects and prioritiesWhat We Offer&bull; Competitive salary and performance-based incentives&bull; Comprehensive benefits package&bull; Professional development and certification opportunities&bull; Career advancement pathways&bull; Collaborative and innovative work environment&bull; Opportunity to work with cutting-edge cloud technologies Other Details:Name of the Company Comprinno Technologies Pvt. Ltd.Company Website http://comprinno.netProduct Website http://tevi.coEducation &amp; Eligibility CriteriaMandatory SkillsGood-to-have skillsAcceptable Alternatives</p><p>Job Type: Full-time</p><p>Pay: &#8377;500,000.00 - &#8377;900,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Application Question(s):</p><ul><li>Current CTC ?</li><li>Expected CTC ?</li><li>Notice Period?</li></ul><p>Experience:</p><ul><li>total work: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

AWS Cloud Engineer

Google

<div>This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.<h3 class="jobSectionHeader"><b>
Minimum qualifications:</b></h3><ul>
<li>Bachelor&rsquo;s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.</li>
<li>5 years of experience reading or debugging code (e.g., Java, C/C++, Python, JavaScript, Go) and working with SQL/NoSQL databases.</li>
<li>5 years of experience in technical support, professional services, software development, or product operations management.</li>
<li>Ability to communicate in English fluently to interact with regional customers and stakeholders.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>Experience administering and querying data in distributed, columnar or analytic oriented databases or distributed data processing frameworks.</li>
<li>Experience with SQL/NoSQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.</li>
<li>Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling.</li>
<li>Knowledge of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).</li>
<li>Knowledge of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.), and system/network administrator level knowledge of Linux/Unix or other operating systems.</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.</p>
<p>
As a Technical Solutions Engineer, you deal with, and own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You'll make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers&rsquo; issues.</p><p>
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.</p></div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Manage customer issues through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.<br>
</li>
<li>Understand Google's product technology and architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.<br>
</li>
<li>Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.<br>
</li>
<li>Understand customer issues and advocate for their needs with cross-functional teams, including product and engineering teams to find ways to improve the product and drive quality production.<br>
</li>
<li>Work as part of a team of engineers/consultants that globally ensure 24-hour customer support.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Technical Solutions Engineer, Databases (English)

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