cluster operations manager

A.P. Moller - Maersk

<div>
 Maersk Contract Logistics (MCL) business is looking for North Cluster Manager PKA responsible for leading and managing operations across multiple warehouse and cold storage facilities in Northern Pakistan. The North Cluster Manager will play a critical role in ensuring seamless execution of warehousing operations, maintaining high service levels, driving cost efficiency and ensuring customer satisfaction in line with Maersk&rsquo;s global standards. This role plays a critical leadership role in one of our most important growth regions, leading high performing teams across multiple facilities to ensure seamless execution of operations. The role will also be responsible for driving innovation in warehousing and cold chain operations, while being part of a global organization committed to excellence and continuous improvement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage daily operations across multiple warehouse and cold storage sites in different cities within the North region
 </li>
 <li>
 Maintain accurate inventory levels and implement effective tracking and control systems
 </li>
 <li>
 Ensure high levels of customer satisfaction by meeting all aligned KPIs with optimized costing
 </li>
 <li>
 Identify and execute cost optimization initiatives and process improvements to drive operational efficiency
 </li>
 <li>
 Ensure strict adherence to health, safety, legal and compliance standards across all facilities
 </li>
 <li>
 Leverage technology to improve visibility, efficiency, and productivity
 </li>
 <li>
 Collaborate with internal teams and external partners to enhance service delivery and operational alignment
 </li>
 <li>
 Oversee financial planning, budgeting, and cost control across the cluster
 </li>
 <li>
 Monitor profitability of individual sites and contribute to strategic budgeting efforts
 </li>
 <li>
 Support onboarding of new customers and operationalizing new business as aligned with growth strategies
 
 
 </li>
 </ul>
 
 Key Qualifications &amp; Attributes
 
 
 
 <ul>
 <li>
 Experience: 10+ years in logistics, warehousing, or supply chain management, preferably in a contract logistics environment
 </li>
 <li>
 Leadership: Proven leadership and team management capabilities, especially across multi-location operations
 </li>
 <li>
 Operational Excellence: Strong knowledge of warehouse and cold chain logistics, including best practices for cost and process optimization
 </li>
 <li>
 Analytical Thinking: Ability to interpret data, track performance, and make strategic decisions
 </li>
 <li>
 Compliance Driven: In depth understanding of regulatory, safety, and quality standards relevant to logistics operations
 </li>
 <li>
 Tech Awareness: Familiarity with WMS and other logistics technologies to drive efficiency and transparency
 </li>
 <li>
 Financial Insight: Strong grasp of budgeting, P&amp;L accountability, and cost control
 </li>
 <li>
 Customer Centric: Commitment to exceeding customer expectations and building strong partnerships
 </li>
 <li>
 Collaborative Approach: Effective in cross-functional coordination and external stakeholder management
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Cluster Operations Manager - North

DP World

<div><div><div><div><div><h1 class="jobSectionHeader">FILING INFORMATION 
</h1></div></div> 
<div><div>Position
 </div><div>Manager &ndash; Cluster Operations 
</div></div> 
<div><div>Department 
</div><div>Express Business, Operations 
</div></div> 
<div><div>Location 
</div><div>Multiple 
</div></div> 
<div><div>Band 
</div><div>3 
</div><div>Reporting To 
</div><div>DGM &ndash; Regional Operations 
</div></div> 
<div><div><h2 class="jobSectionHeader">ROLES &amp; RESPONSIBILITIES 
</h2></div></div> 
<div><div>Key responsibilities 
</div><div><ul><li>Ownership of cost, cost should be as per defined matrix for the cluster. Ensure Cost budgets are delivered.
</li><li>Responsible for the operation of the Branch and Hub , conducting operations review, operational efficiency and cost effectiveness
</li><li>Identify / manage a team of Branches and Hubs , transport coordinators and team members of all cluster branches and Hubs.
</li><li>Ensure required number of labour made available at Branch and Hubs and sufficient SBP&rsquo;S are made available for all cluster Branches.
</li><li>Ensure complete adherence to safety, tax and legal non compliances as communicated by HO
</li><li>Proposed corrective and preventive measures in case of misconduct or deviation from standard setting
</li><li>Does the daily operational communication with the client, addressing all client requirements in cooperation with their subordinates.
</li><li>Ensure highest customer satisfaction through amazing service levels
</li><li>Constantly interact with all existing customers.
</li><li>Identify suitable team members based on the required job profiles.
</li><li>Governed by the rules of work safety and is responsible for training new employees in this area
</li><li>Constantly nurture and motivate all the team members
</li><li>Identify and maintain pipeline of talent. 
</li></ul></div></div> 
<div><div>QUALIFICATIONS &amp; COMPETENCIES 
</div></div> 
<div><div><ul><li>Minimum of 7-10 years of experience in leading teams in the Express Business.
</li><li>Experience of handling labour / placement of vehicles.
</li><li>Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.
</li><li>Demonstration of strong planning skills essential
</li><li>Good interpersonal skills and ability to effectively work with senior leadership.
</li><li>Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
</li><li>Ability to impact organization results through influence across organizational boundaries.
</li><li>Strong networker, influencer, and team player.</li></ul></div></div></div></div></div>

Manager - Cluster Operations - Express Logistics

Amazon

<div>
 
 Description
 
 
 
 External job description
 
 
 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
 
 
 Amazon is seeking Cluster Operations Manager for its Transportation team.
 
 
 We're seeking a Cluster Operations manager. In this role you will be responsible for Setting up the delivery infrastructure in the city which includes identifying the locations for delivery stations and ensure rapid growth in the delivery infrastructure through out the city.
 
 
 
 Essential Functions
 
 
 
 Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Delivery center network.
 
 
 Building capacity in the network by appointing Service Partners and planning IHS points. He/ she maintains relationships with the Service Partners and builds their capability.
 
 
 Responsible for Hiring, training and building up a highly motivated workforce for the delivery teams, with support from HR and training team , to meet the operational requirements for the city , continuously meeting the high bar on quality and productivity.
 
 
 Ensure enough bandwidth in citywide delivery team for peak time delivery management.
 
 
 Coordinate with Finance, CS, FC and Projects team to matters related to city operations.
 
 
 Conduct the performance appraisals of the Delivery Center Managers and Channel Relationship Managers and mentor them for handling efficient operations.
 
 
 Continuously improve the delivery process and attain a sustained level of delivery performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
 
 
 Analysis of the data reports to identify performance bottlenecks and improve the performance.
 
 
 Implement the formal process control and process improvement mechanisms such as Kaizen
 
 
 
 Essential Skills
 
 
 
 Strong leadership capabilities and people management skills
 
 
 Ability to work under pressure situations
 
 
 Ability to work in ambiguous situations.
 
 
 Good communication skills. Ability to communicate and explain to individuals &amp; the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
 
 
 Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.
 
 
 Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
 
 
 High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer&rsquo;s needs.
 
 
 Analytical Skills: Effectively analyze and interpret information, identifying &amp; validating the key facts, including reviewing alternatives to determine advantages and associated risks.
 
 
 
 Basic Qualifications
 
 
 
 Graduation. MBA
 
 
 Experience in logistics field desirable.
 
 
 People management experience. Experience in handling field team is highly desirable.
 
 
 Experience in handling live operation preferred ,wherein decisions have to be taken on the spot and actions needs to be initiated right away
 
 
 Knowledge of the city topography is an added advantage
 
 
 Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has Six Sigma, Kaizen etc.
 
 
 
 Preferred Qualifications
 
 
 
 Masters degree in Operations will be an advantage.
 
 
 Strong familiarity with data bases(querying and analyzing) such as SQL, MYSQL, Access, Exception based reporting etc is considered a plus
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ATSPL - Tamil Nadu
 
 
 Job ID: A3093654
</div>

Sr Manager Ops, AMZL, IN AMZL

Yana IVF & Fertility Centre

Key Responsibilities:1. Multi-Center Operational Management<ul><li>Oversee operations of all centers within the assigned cluster to ensure smooth daily functioning.</li><li>Implement and monitor hospital SOPs, patient flow processes, and quality standards across all units.</li><li>Ensure adequate staffing, resource allocation, and adherence to clinical and non-clinical protocols.</li><li>Regularly visit each center to review performance and address local challenges.</li></ul>2. Business Performance &amp; Revenue Growth<ul><li>Achieve monthly and quarterly business targets (IVF cycles, OPD, procedures, pharmacy, lab, etc.).</li><li>Track and improve lead-to-conversion ratios, patient footfall, and service utilization.</li><li>Identify local market opportunities and work with marketing teams for regional promotional activities.</li><li>Ensure all centers operate within approved budgets and drive cost optimization initiatives.</li></ul>3. Team Management &amp; Development<ul><li>Supervise Center Managers, Admin Executives, and Front Office Heads across locations.</li><li>Monitor individual and departmental KPIs using EOS / performance scorecards.</li><li>Conduct regular reviews, training, and motivation sessions to build high-performing teams.</li><li>Drive discipline, punctuality, and team accountability.</li></ul>4. Patient Experience &amp; Quality Assurance<ul><li>Ensure a consistent and superior patient experience across all centers.</li><li>Monitor patient feedback, grievance redressal, and implement corrective actions.</li><li>Maintain compliance with NABH, ICMR, and internal quality standards.</li><li>Ensure readiness for audits and inspections.</li></ul>5. Coordination with Clinical &amp; Support Departments<ul><li>Liaise with doctors, embryologists, and nursing heads to ensure clinical efficiency.</li><li>Coordinate with HR, Finance, Marketing, and IT teams for smooth interdepartmental functioning.</li><li>Ensure timely communication of new services, offers, or treatment updates to all centers.</li></ul>6. Reporting &amp; Analysis<ul><li>Review daily MIS reports on inquiries, conversions, collections, and patient satisfaction.</li><li>Analyze center-wise performance and prepare monthly review reports for the COO / Management.</li><li>Recommend action plans for underperforming centers and track implementation progress.</li></ul>Key Performance Indicators (KPIs):<ul><li>Revenue &amp; patient volume growth (center-wise &amp; cluster total).</li><li>Lead-to-conversion ratio and patient satisfaction score.</li><li>Operational efficiency and adherence to SOPs.</li><li>Staff performance and retention rate.</li><li>Expense control and profitability per center.</li><li>Audit &amp; compliance scores.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s or Master&rsquo;s in Hospital Administration, Healthcare Management, or Business Administration.</li><li>6&ndash;10 years of experience in healthcare operations; minimum 3 years managing multiple centers (IVF / maternity preferred).</li><li>Strong leadership, communication, and analytical skills.</li><li>Proficient in MIS reporting, Excel dashboards, and operational KPIs.</li></ul>Working Conditions:<ul><li>Based at regional office or one of the hospitals within the cluster.</li><li>Frequent travel between centers for audits, reviews, and team meetings.</li><li>May require extended hours based on operational demands.</li></ul>Job Type: Full-timePay: &#8377;65,000.00 - &#8377;90,000.00 per month

Cluster Manager - Hospital experience only

Obex Healthcare Pvt Ltd

Job description:Company DescriptionDr. A.M. Reddy founded Dr. Care Homeopathy Group in 2005, which includes a chain of Homeopathy and Dental clinics across India. Renowned for his contribution to the development of homeopathy in India, Dr. Reddy has ensured the reach and awareness of homeopathy to millions. Today, Dr. Care Homeopathy Group is one of the leading clinic chains in India, recognized for its high success rate in treatments.Kindly find the below job description and interested candidates can send your CV's to praveen.hrr@drcarehospitals.com.Job Title: Regional Manager-Dental Operations, Sales &amp; RevenueExperience: 8+ YearsLocation: [Hyderabad] Salary : 7LPA-14LPAIndustry: DentalNotice: Immediate JoinerMode of Working: Work from OfficeRole DescriptionJob DescriptionPosition Title: Regional Manager &ndash; Dental Operations, Sales &amp; RevenueDepartment: Dental Division &ndash; Operations &amp; SalesLocation: [JNTU/Hyderabad]Reporting To: Head of Operations / Business DirectorPosition Summary:The Regional Manager will be responsible for driving sales, managing operations, and ensuring revenue growth across multiple dental clinics in the assigned region. The role requires strong leadership, business acumen, and proven experience in the Dental Industry to ensure clinic profitability, patient satisfaction, and operational excellence.Key Responsibilities:1. Sales &amp; Revenue Management:Achieve monthly, quarterly, and annual revenue and patient inflow targets.Develop and implement sales strategies and marketing initiatives to improve conversion rates.Monitor chair utilization, patient consultations, and treatment acceptance rates.Analyze revenue reports and identify opportunities for business growth.2. Operational Excellence:Oversee daily operations of all dental clinics within the region.Ensure adherence to standard operating procedures (SOPs) and clinical compliance.Optimize manpower, resource allocation, and workflow efficiency.Maintain high levels of quality, safety, and service delivery.3. Team Leadership:Manage and guide Clinic Managers, Doctors, and Support Teams.Conduct regular performance reviews, training sessions, and team meetings.Motivate teams to achieve business objectives and maintain service excellence.4. Business Development:Identify new business opportunities, partnerships, and expansion areas.Collaborate with marketing teams for patient acquisition and retention campaigns.Represent the brand in community programs and corporate outreach initiatives.5. Patient Experience &amp; Compliance:Ensure superior patient satisfaction and handle escalations effectively.Monitor feedback systems to improve service quality and patient relations.Maintain strict adherence to company policies, medical ethics, and documentation standards.6. Reporting &amp; Analysis:Prepare and submit regular reports on sales, operations, and financial performance.Provide insights and recommendations for business improvement.Support senior management in strategic planning and budgeting.Qualifications &amp; Experience:Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Healthcare Management, or related field.Mandatory experience in the Dental Industry (minimum 5&ndash;10 years).Proven experience in multi-clinic management, sales, and revenue growth.Strong understanding of dental treatments, patient behavior, and clinic workflows.Key Skills &amp; Competencies:Leadership and people managementStrategic sales and revenue planningOperational and analytical excellenceExcellent communication and negotiation skillsStrong problem-solving and decision-making abilitiesProficiency in CRM and MS Office toolInterested individual can share their updated resume to 7337550168(What's App)Regards PRAVEEN- HR Toot Dental7337550168Job Type: Full-timePay: &#8377;700,000.00 - &#8377;1,400,000.00 per yearExperience:<ul><li>Multiple Branches Handling: 4 years (Preferred)</li><li> Operations &amp; revenue-Dental Industy: 10 years (Preferred)</li><li>Cluster Operations Manager/Regional Managerement: 4 years (Preferred)</li></ul>

Regional Manager- Dental Operations, Sales & Revenue

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>
<div>
About the Role</div>
<div> 
We are seeking a highly motivated and results-oriented Store Operations Lead to manage a cluster of Dark Stores within Careem&rsquo;s Quick Commerce operations. This role demands a strong leader with operational expertise, data-driven decision-making capabilities, and the ability to drive performance and efficiency across multiple locations.</div>
<div></div>
<div>What You&rsquo;ll Do</div>
<div></div>
<div>As a Store Operations Lead, you will take full ownership of operational excellence across your assigned stores, ensuring seamless processes, optimized costs, and exceptional customer experience.</div>
<div></div>
<div>Key Responsibilities</div>
<ul><li>Lead, mentor, and develop multiple Store Managers and their teams to achieve operational and commercial targets.</li>
<li>Oversee the end-to-end operations of your cluster &mdash; including fulfillment, logistics, and inventory management.</li>
<li>Drive operational KPIs such as delivery speed, accuracy, cost efficiency, and customer satisfaction.</li>
<li>Analyze performance metrics and use data-driven insights to identify bottlenecks and implement process improvements.</li>
<li>Ensure consumables usage, packaging standards, and inventory safety stocks are efficiently managed to minimize waste and downtime.</li>
<li>Partner with cross-functional teams (Planning, Supply Chain, Procurement, and Tech) to resolve operational challenges and enhance productivity.</li>
<li>Ensure compliance with Careem&rsquo;s SOPs, safety, and service standards across all sites.</li>
<li>Lead performance reviews, drive accountability, and foster a culture of ownership and excellence.</li>
<li>Support new store launches, process enhancements, and ERP/WMS system improvements as required.</li>
</ul><div>What You&rsquo;ll Need</div>
<ul><li>3&ndash;5 years of experience in E-commerce, Quick Commerce, or Retail Operations, preferably in a multi-site leadership role.</li>
<li>Proven team management and leadership skills with the ability to drive results across diverse teams.</li>
<li>Strong analytical and problem-solving skills with a structured, data-driven approach to decision-making.</li>
<li>Excellent data skills &mdash; advanced proficiency in Excel/Google Sheets (VLOOKUP, Pivot Tables, advanced formulas).</li>
<li>Working knowledge of SQL and comfort working with large datasets is a strong plus.</li>
<li>Familiarity with ERP/WMS systems and operational dashboards.</li>
<li>Excellent communication and collaboration abilities with cross-functional stakeholders.</li>
<li>High adaptability, resilience, and a strong sense of ownership in a fast-paced environment.</li>
</ul><div>Who Will Excel</div>
<ul><li>Leaders who inspire teams through action, accountability, and empathy.</li>
<li>Professionals who are passionate about efficiency, scalability, and data-driven execution.</li>
<li>Individuals who embody Careem&rsquo;s values &mdash; Be Bold, Own It, Serve Others, and Deliver Wow.</li>
<li>Those who thrive in a rapidly evolving environment and see challenges as opportunities to innovate.</li>
</ul>
<div>What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div></div>

Store Operations Lead

Job description:Dr. Care Homeopathy Group, founded by Dr. A.M. Reddy in 2005, includes a chain of Homeopathy and Dental clinics across India. Dr. Reddy, a renowned Homeopath, has played a pioneering role in the development and awareness of Homeopathy in India. The group is highly regarded for its successful treatments and is considered one of the leading chains of clinics in the countryImmediately hiring for Cluster Manager-Operations &amp; Revenue -HyderabadOpenings for Cluster Manager-Preferred Doctors Job Title: Cluster Manager &ndash; Operations and RevenueIndustry: Healthcare Location: [JNTU, HYDERABAD)]Salary: 5.5LPA - 1LPA, Per Annual, Negotiable and Incentives Experience: Above 8years (including multi-unit operations and sales leadership) Reporting to: Regional Manager / Zonal HeadRole Summary:The Cluster Manager &ndash; Operations &amp; Revenue is responsible for overseeing the business and operational performance of a group of healthcare units (clinics/hospitals/centers). The ideal candidate is a qualified medical doctor with a strong interest or experience in healthcare operations and revenue management. This role bridges the clinical and administrative functions to ensure that both patient care and business goals are aligned and optimized.Why Doctors Are Preferred:Better understanding of clinical workflows.Stronger rapport with medical staff and patients.Improved communication with healthcare professionals.Ability to balance patient care standards with business objectives.Key Responsibilities: Operational OversightManage day-to-day operations across multiple healthcare units.Ensure quality service delivery by doctors and support teams.Standardize patient flow processes and clinical pathways.Revenue &amp; Business ManagementMonitor and optimize revenue streams (consultations, procedures).Identify and close revenue leakages.Improve Average Revenue Per Patient (ARPP) and profitability per center.People ManagementSupervise doctors, nursing staff, admin staff, and support teams.Drive performance metrics and clinical outcomes.Conduct regular review meetings and staff development sessions.Compliance &amp; Quality AssuranceEnsure all centers comply with healthcare laws and licensing requirements.Implement quality audits, infection control, and documentation standards.Patient ExperienceEnsure high levels of patient satisfaction and care standards.Manage escalations and improve service feedback loops.Required Qualifications:Medical degree: MBBS, BDS, BAMS, BHMS (Required)Additional training in hospital administration or MBA in Healthcare Management is a strong advantage.6 above years of experience including clinical practice and operational roles.Preferred Skills:Strong leadership and multi-site team management skills.Knowledge of healthcare revenue cycle (billing, claims, pricing models).Familiarity with HIS/EMR systems.Excellent communication and organizational abilities.KPIs / Success Metrics:Revenue growth per centerOperational efficiency (cost vs. income)Patient satisfaction/NPS scoresStaff performance and retentionCompliance audit scoresCareer Growth Path:Senior Cluster Head / Zonal Operations HeadRegional Business Head &ndash; HealthcareMedical Director (Operations)Interested Individual can share your Resume to 7337550168(What's App)Regards Praveen HR 7337550168Job Type: Full-timePay: &#8377;550,000.00 - &#8377;1,200,000.00 per yearExperience:<ul><li> Operations &amp; revenue: 8 years (Preferred)</li><li>Multiple Branches Handling: 4 years (Preferred)</li><li>Cluster Operations Management: 4 years (Preferred)</li></ul>

Cluster Manager- Operations &Revenue

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