cluster sales manager

The First Group

<p>The Cluster Sales Manager   Groups will be responsible for driving group sales performance across The First Group Hospitality portfolio, which includes 8 hotels under renowned franchised brands such as Wyndham, IHG, and Marriott.</p> <p>This role oversees both proactive and reactive sales for MICE and Leisure groups, ensuring maximum revenue generation, strong client relationships, and consistent brand representation across all hotel levels.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Develop and implement effective sales strategies to achieve group revenue targets across the cluster.</li> <li>Handle both proactive sales (new business development) and reactive sales (incoming leads and RFPs).</li> <li>Manage all aspects of MICE and Leisure group segments, ensuring timely communication, proposals, and conversions.</li> <li>Build and maintain strong relationships with key travel agents, DMCs, corporate clients, and event organizers.</li> <li>Collaborate closely with Revenue, Marketing, and Operations teams to optimize business opportunities and group performance.</li> <li>Conduct regular market analysis to identify trends, competitors, and new opportunities.</li> <li>Prepare sales reports, forecasts, and performance reviews for management.</li> <li>Represent the hotels at trade shows, exhibitions, and client events to enhance brand visibility.</li> <li>Maintain consistency in brand standards and service delivery across all properties.</li> <li>Train and support property-based sales teams to ensure alignment with cluster strategies.</li> </ul>

Cluster Sales Manager Groups

VOCO

<div><div>We&rsquo;re always looking for new ways to raise the bar. So we&rsquo;re searching for a Sales Manager with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls.</div><br>
<div>
<br>
</div><div>A little taste of your day-to-day:</div><br>
<div>
<br>
</div><div>Every day is different, but you&rsquo;ll mostly be:
</div><ul><li>Managing daily sales activities and coaching your team to deliver to their full potential
</li></ul><ul><li>Hitting all personal and team sales goals to help us maximise profitability
</li></ul><ul><li>Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
</li></ul><ul><li>Producing and reviewing monthly reports to monitor performance
</li></ul><ul><li>Developing and maintaining relationships with key clients and outside contacts</li></ul><br>
<div>
<br>
</div><div>What We need from you:
</div><ul><li>Bachelor&rsquo;s degree / higher education qualification / equivalent in marketing or related field
</li></ul><ul><li>Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
</li></ul><ul><li>Strong knowledge of local businesses and business trends required
</li></ul><ul><li>Must speak local language(s)
</li></ul><ul><li>Other languages preferred</li></ul><br>
<div>
<br>
</div><div>What you can expect from us:</div><br>
<div>
<br>
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
</div><div></div><br>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing
</div><div>framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Cluster Sales Manager

St. Regis

Overview <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> Candidate Profile <p><b>Education and Experience</b></p> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> Core Work Activities <p><b>Building Successful Relationships that Generate Sales Opportunities</b></p> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <p><b>Managing Sales Activities</b></p> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <p><b>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</b></p> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <p><b>Providing Exceptional Customer Service</b></p> <ul> <li>Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company's customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p><img src="https://www.jobg8.com/Tracking.aspx?AIWcikCyAyzzo%2bTO%2buHjAgbdQkbtYzSak" width="0" height="0" />

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25165778<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Aloft Me'aisam Dubai, Dubai Production City, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Building Successful Relationships that Generate Sales Opportunities</b></p>
<ul><li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><br>
</p><p><b>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</b></p>
<ul><li>Identifies new business to achieve personal and location revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the location based on market conditions and location needs.</li></ul>
<ul><li>Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li></ul><p><br>
</p><p><b>Providing Exceptional Customer Service</b></p>
<ul><li>Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s customer service standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the company.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

<div>
 <p><strong>Building Successful Relationships that Generate Sales Opportunities</strong></p>
 <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p>
 <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</p>
 <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p>
 <p> Manages and develops relationships with key internal and external stakeholders.</p>
 <p> Provides accurate, complete and effective turnover to Event Management.</p>
 <p><strong>Managing Sales Activities</strong></p>
 <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p>
 <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
 <p><strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong></p>
 <p> Identifies new business to achieve personal and location revenue goals.</p>
 <p> Understands the overall market - competitors  strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p>
 <p> Closes the best opportunities for the location based on market conditions and location needs.</p>
 <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p>
 <p><strong>Providing Exceptional Customer Service </strong></p>
 <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p>
 <p> Services our customers in order to grow share of the account.</p>
 <p> Executes and supports the company s customer service standards.</p>
 <p> Provides excellent customer service consistent with the daily service basics of the company.</p>
 <p> Sets a positive example for guest relations.</p>
 <p> Interacts with guests to obtain feedback on product quality and service levels.</p>
</div>

Cluster Sales Manager - Corporate

MOVENPICK

<p><strong>The Role</strong></p><ul> <li>Under the general guidance and supervision of the Cluster Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.</li> <li>To develop in conjunction with the Cluster  Director of Sales &amp; Marketing structures, timely, achievable personal business plan.</li> <li>To drive, manage and maintain robust positive relations with all travel trade key accounts and business partners of Accor and the hotel.</li> <li>Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment)</li> <li>Maintains a high level of exposure for the hotel through direct sales, telephone and written communications.</li> <li>Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts  management for a comprehensive client servicing, achieving targets and maximum productivity.</li> <li>Provide service that is sincere, warm and enthusiastic, ensuring guests  &amp; colleague s satisfaction at all times.</li> <li>Take time to familiarise yourself with all guests and colleagues, and be committed to service excellence.</li> <li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>To generally promote and ensure good inter-departmental relations</li> <li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li> <li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li> <li>Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and Heartist.</li> <li>Maintains professional business confidentiality.</li> <li>To adhere to Company and Hotel rules and regulations at all times.</li> <li>Flexible to adapt to sudden increase in working hours as per business needs.</li> </ul>

Cluster Sales Manager - Corporate & Long Stay

IHG Hotels & Resorts

<div><div><div><div><div><div><p>We&rsquo;re always looking for new ways to raise the bar. So we&rsquo;re searching for Cluster Sales Manager - Corporate with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls.</p>
<div></div><div><b>A little taste of your day-to-day:</b><br>
</div><div></div><br>
<div><b>Every day is different, but you&rsquo;ll mostly be:</b>
</div><div></div><ul><li>Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.</li>
<li>Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.</li>
<li>May assist in developing and implementing sales plans.
</li><li>May also participate in the annual budgeting and planning process.</li>
<li>Monitors competitor&rsquo;s activities and assists in marketing intelligence.</li>
<li>Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.</li>
<li>Promote teamwork and quality service through daily communication and coordination with other departments.</li>
<li>Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.</li>
<li>Refers sales leads to appropriate personnel within the intercontinental Hotels Group, Travel when required to promote the hotel and develop potential business interfaces with operations on a timely basis, achieve personal and team goals as assigned.</li>
<li>Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook, comply with Company Grooming Standards and maintain a high standard of personal hygiene, be well groomed and welt-dressed at all time, comply with Time and Attendance Policies, actively participate in training and development programs and maximize opportunities for development.</li>
<li>Interact with outside contacts:</li>
<li>Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business.</li>
<li>Attend and represent hotel at trade shows and conventions and/or participate in sates trips to key feeder markets.</li>
<li>Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.</li>
<li>Develops and maintains contact with business generators, meeting and convention planners, visitors /convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business</li>
<li>Builds profile within local market place through attendance at various events and local market place</li>
<li>Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.</li>
<li>Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.</li>
<li>Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.</li>
<li>Demonstrate understanding and awareness of alt policies and procedures relating to Health, Hygiene and Fire Life Safety.</li>
<li>Familiarize yourself with emergency and evacuation procedures. Ensure all security incidents, accidents are always logged in a timely manner and brought to the attention of the Line Manager.</li>
<li>Comply with the Company's Corporate Code of Conduct.</li>
</ul><p></p><p><b>What we need from you</b></p>
<ul><li>Advanced qualification in Sales and Marketing.</li>
<li>Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)</li>
<li>Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written)</li>
<li>Minimum 2 years&rsquo; experience in a similar position in 5/4-star hotel.</li>
<li>Driver&rsquo;s license is a must.</li>
</ul><p></p><p><b>What we offer</b></p>
<p>In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.</p>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div><b><i>So, join us and you&rsquo;ll become part of our ever-growing global family.</i></b>
</div></div></div></div></div></div><p></p><div><div><div>Same Posting Description for Internal and External Candidates
</div></div></div><p></p>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Cluster Sales Manager (Corporate) - IHG Cairo Citystars Hotels

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Cluster Sales Manager (Corporate) - IHG Cairo Citystars Hotels