cocktail lounge manager

A luxury hospitality brand in Ras Al Khaimah is seeking a Lobby Lounge & Concept Store Manager. This role involves overseeing operations, ensuring exceptional guest experiences, and managing retail within a vibrant social hub. The ideal candidate has hospitality or retail management experience, strong leadership skills, and a passion for fashion and design. A competitive package and growth opportunities are offered.

Luxury Lobby Lounge & Concept Store Lead

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Club Lounge Executive to join our Club Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Rooms Division department, The Club Lounge Executive is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk services and courteous Club Lounge service in accordance with Legendary Quality Experiences. The Club Lounge Executive reports to the Club Lounge Manager.

As Club Lounge Executive, you will be responsible for the following duties:
<ul><li>Greet guests warmly, escort them promptly to their rooms, and provide courteous assistance throughout their stay.</li>
<li>Perform efficient and professional check-in and check-out procedures.</li>
<li>Respond to guest inquiries and requests promptly, accurately, and courteously, ensuring all needs are followed up and completed.</li>
<li>Coordinate and arrange guest service requirements by working closely with Concierge, Housekeeping, Telecommunication, Reservations, Room Service, and other departments.</li>
<li>Assist guests in all areas of the hotel and ensure timely delivery of requested items and services.</li>
<li>Handle guests&rsquo; incoming and outgoing correspondence, including messages, mail, and facsimiles.</li>
<li>Address guest preferences and special requirements using information from guest history profiles.</li>
<li>Protect guest privacy and maintain strict confidentiality of all guest information.</li>
<li>Maintain full knowledge of hotel services, facilities, operating hours, restaurant concepts, menus, dress codes, room types, amenities, layouts, and locations.</li>
<li>Stay updated on daily arrivals and departures, as well as local events, attractions, and holiday schedules.</li>
<li>Promote and upsell hotel services, facilities, and outlets when appropriate.</li>
<li>Demonstrate teamwork by cooperating and assisting colleagues and departments to ensure delivery of exceptional service.</li>
<li>Work closely with the Concierge team to support the delivery of personalized Emirates Palace Mandarin Oriental, Abu Dhabi service standards.</li>
<li>Maintain cleanliness and proper functioning of departmental equipment and supplies.</li>
<li>Handle the cash drawer in accordance with the MOHG Controller&rsquo;s Manual and verify cash float amounts at the beginning and end of each shift.</li>
<li>Communicate clearly with the Accounts Department and maintain sufficient knowledge of accounting procedures to support guest and management requests for historical data.</li>
<li>Analyse and resolve guest issues using good judgment, while remaining calm, courteous, and professional.</li>
<li>Maintain a confident, professional image and ensure all interactions reflect the hotel&rsquo;s service standards.</li>
<li>Perform any additional reasonable duties assigned by the Club Lounge Manager.</li>
</ul>
As a Club Lounge Executive, we expect from you:
<ul>
<li>Previous experience in the same role in a luxury hotel is required, resort experience is a plus</li>
<li>Certification or Diploma in Hospitality Management is preferred</li>
<li>Strong and Excellent interpersonal and communication skills with a focus on delivering personalized guest service</li>
<li>Fluency in English required; additional languages is an advantage</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Club Lounge Executive

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 Grand Hyatt Kuwait is looking for an Assistant Manager for Lobby Lounge,
 
 
 An idea candidates will be responsible to assist with the efficient running of the outlet in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Assistant Manager is responsible in managing the assigned outlet as a successful independent profit centre, in line with the outlet&rsquo;s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
 
 
 
 Qualifications
 
 
 
 NOTE:Arabic speaking females are preferred for this outlet/role.
 
 
 An potential candidate will ideally have:
 
 
 <ul>
 <li>
 A relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
 </li>
 <li>
 Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
 </li>
 </ul>
</div>

Assistant Manager (Lounge)

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Club Lounge F&amp;B Service Attendant to join our Club Lounge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Club Lounge Department, the Club Lounge F&amp;B Service Attendant is responsible for meeting and exceeding guest expectations by providing efficient and courteous Club Lounge services, guest relations and excellent food and beverage service in accordance with Legendary Quality Experiences. The Club Lounge F&amp;B Service Attendant reports to the Club Lounge Manager.

As Club Lounge F&amp;B Service Attendant, you will be responsible for the following duties:
<ul>
<li>Maximize Guest Loyalty and Guest Satisfaction in daily operation.</li>
<li>Ensure Legendary Quality Experience (LQE) standards are fully implemented, maintained, and executed to meet and exceed guests&rsquo; expectations.</li>
<li>Provide recommendations for wine and dining.</li>
<li>Ensure the beverage and self-service stations are properly set with sufficient stocks.</li>
<li>Maintain neatness and cleanliness of the Mandarin Club Lounge.</li>
<li>Set up the Breakfast buffet and prepare the lounge for breakfast service.</li>
<li>Seat the guest and provide excellent service for breakfast and drink service.</li>
<li>Set up the buffets on time and replenish them if necessary.</li>
<li>Clear and reset the tables.</li>
<li>Prepare and serve drinks and cocktails.</li>
<li>Keep the pantry and lounge in perfect condition.</li>
<li>Clean the operating equipment if there is no steward in the afternoon/evening.</li>
<li>Serve welcome drink when there is a check-in.</li>
<li>Collect the afternoon and evening buffet set-ups from the kitchen and return the leftovers.</li>
<li>Counts the operating equipment.</li>
<li>Collect the orders from the storeroom.</li>
<li>Prepare the operating equipment daily for the service.</li>
</ul>
 As Club Lounge F&amp;B Service Attendant, we expect from you:
<ul>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience is required</li>
<li>Fluent in English, additional language will be a benefit</li>
<li>Initiative with good customer service skills</li>
<li>Related working F&amp;B experience in hotel/restaurant is a must</li>
<li>Enjoy interacting with guests and meeting new people</li>
<li>Good communication and interpersonal skills, team player</li>
<li>Dynamic and energetic</li>
</ul>
 Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Club Lounge F&B Service Attendant

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
About the Role:
As the Lobby Lounge Manager, you will be responsible for overseeing the daily operations of the Lobby Lounge, ensuring the highest standards of service, ambiance, and guest satisfaction. This is a hands-on leadership role that requires passion, attention to detail, and a deep understanding of luxury hospitality.
About Four Seasons Hotel Riyadh:
Located in the heart of the capital and nestled within the iconic 99-storey Kingdom Tower, Four Seasons Hotel Riyadh offers unmatched access to business districts, premier shopping centers, and cultural landmarks.
<ul><li>Accommodation : 276 spacious and light-filled rooms, including 39 luxurious suites.
</li><li>Food &amp; Beverage : Three exceptional restaurant venues with a combined seating capacity of 250 guests.
</li><li>Events : 7,213 sqm (77,640 sq ft) of versatile event space, including ballrooms and meeting rooms.
</li><li>Spa &amp; Wellness : A world-class spa featuring 8 treatment rooms for male guests and 1 exclusive treatment room for female guests, along with a state-of-the-art fitness center. Our spa team includes 25 dedicated professionals focused on delivering extraordinary service.
</li></ul>Your area of responsibility will be the Lobby Lounge.
Knowledge and Skills:
<ul><li>Exceptional Guest Service Skills : Proven ability to deliver a personalized and memorable guest experience in line with luxury hospitality standards.
</li><li>Leadership and Team Management : Strong leadership skills with experience in managing, training, and motivating a diverse team in a fast-paced F&amp;B environment.
</li><li>Operational Knowledge : In-depth understanding of lounge operations, including service flow, table management, hygiene standards, and guest engagement.
</li><li>Beverage and Culinary Knowledge : Familiarity with premium beverage service (tea, coffee, mocktails, cocktails, wines) and light dining menus, including afternoon tea.
</li><li>Strong Communication Skills : Excellent verbal and written communication in English (Arabic is a plus).
</li><li>Problem-Solving Ability : Skilled in handling guest concerns with professionalism and discretion.
</li><li>Attention to Detail : High standards in service quality, presentation, and ambiance.
</li><li>Organizational Skills : Ability to manage scheduling, inventory, and reporting efficiently.
</li><li>Sales and Upselling : Experience in driving revenue through personalized recommendations and promotional offerings.
</li><li>Tech-Savvy : Proficiency in POS systems, inventory software, and Microsoft Office (Excel, Outlook, Word).
</li></ul>What to Expect from Your Four Seasons Experience:
<ul><li>Competitive net salary in a tax-free environment
</li><li>Housing provided
</li><li>Transportation provided
</li><li>30 days&rsquo; vacation annually
</li><li>10 public holidays per year
</li><li>Paid annual home leave tickets
</li><li>Complimentary employee meals
</li><li>Medical and life insurance
</li><li>Employee Assistance Program
</li><li>Worldwide complimentary room nights at Four Seasons properties
</li><li>Laundry/dry cleaning service for work attire
</li><li>Exceptional growth and development opportunities
</li><li>Additional family benefits available</li></ul></div>

Lobby Lounge Manager - Four Seasons Hotel Riyadh

IHG Hotels & Resorts

<div>At InterContinental Abu Dhabi, we believe that great stories begin with exceptional experiences. As one of the city&rsquo;s iconic premium destinations, our bars are known for refined service, elevated ambiance, and unforgettable moments. We are now seeking a creative and passionate Head Mixologist to lead our bar program and craft the next chapter of beverage innovation.

A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly do:

As Head Mixologist, you will be the driving force behind our beverage identity. You will:
<ul>
<li>Design and curate signature cocktail menus that reflect creativity, seasonality, and global trends.</li>
<li>Lead, train, and inspire a team of bartenders to deliver world-class service and consistent drink quality.</li>
<li>Maintain the highest standards of bar operation, including inventory management, cost control, and compliance with health &amp; safety regulations.</li>
<li>Collaborate with F&amp;B leadership on promotions, activations, and guest experience enhancements.</li>
<li>Engage with guests, share your expertise, and create memorable, personalized bar experiences.</li>
<li>Ensure that the InterContinental brand values and service standards are reflected in every drink served.</li>
</ul>
What we need from you:
<ul>
<li>Proven experience as a Head Mixologist, Bar Manager, or Lead Bartender in a luxury hotel or high-end bar.</li>
<li>Expert knowledge of spirits, cocktails, bar techniques, and global mixology trends.</li>
<li>Strong leadership, training, and communication skills.</li>
<li>A passion for hospitality, guest engagement, and storytelling through beverages.</li>
<li>High level of creativity with a strong sense of presentation and concept development.</li>
<li>Ability to work in a fast-paced environment and maintain exceptional standards.</li>
</ul>
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Head Mixologist - InterContinental Abu Dhabi

Rosewood Doha

<div>
 Job Summary:&nbsp;Reporting to the Manor Club Assistant Manager, the Manor Club Team Leader is responsible for all aspects of guest service in the daily operation of the Manor Club Lounge and Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 
 Essential Duties and Responsibilities:
 <ul>
 <li>
 Ensures brand standards have been implemented.
 </li>
 <li>
 Ensures that all the Food and Beverage Essentials are implemented.
 </li>
 <li>
 Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
 </li>
 <li>
 Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
 </li>
 <li>
 Maintains par stocks of all equipment and guest supplies as required.
 </li>
 <li>
 Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
 </li>
 <li>
 Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
 </li>
 <li>
 Clears and resets counters or tables at conclusion of each course.
 </li>
 <li>
 Fully conversant with all aspects of the Micros System.
 </li>
 <li>
 Computes bill and accepts payment.
 </li>
 <li>
 Performs the function of cashier as required.
 </li>
 <li>
 Verifies cash received ensuring only genuine money been collected.
 </li>
 <li>
 Verifies all credit cards presented by guest before to validity of the card.
 </li>
 <li>
 Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
 </li>
 <li>
 Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. Standard Responsibilities
 </li>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Appear as a role model to Manor Club/Lounge department.
 </li>
 <li>
 Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.
 </li>
 <li>
 Ensures high standards of personal presentation and grooming.
 </li>
 <li>
 Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
 </li>
 <li>
 Conduct Hotel/Apartment Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.
 </li>
 <li>
 Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.
 </li>
 <li>
 Attends training sessions and meetings as and when required.
 </li>
 <li>
 Carries out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 Elaborate daily closing reports when needed.
 </li>
 </ul>
 Confidentiality:
 <ul>
 <li>
 Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
 </li>
 </ul>
 Health &amp; Safety:
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant, or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 </li>
 </ul>
 Other:
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Lounge Team Leader

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