cocktail lounge manager

Bonapal W.L.L.

Bar Manager &ndash; Fine Dining Lounge &amp; NightlifeWe are seeking a dynamic and experienced Bar Manager to lead our fine dining lounge and nightlife bar operations. This role combines high‑end service standards with vibrant nightlife energy, delivering exceptional cocktails, smooth operations, and an elevated guest experience.Key Responsibilities<ul><li>Manage day‑to‑night bar operations in a fine dining lounge environment</li><li>Lead, train, and motivate bartenders and bar staff</li><li>Curate cocktail menus and oversee beverage quality and presentation</li><li>Control inventory, ordering, costs, and bar profitability</li><li>Ensure compliance with hygiene, safety, and licensing regulations</li><li>Create a welcoming, high‑energy atmosphere while maintaining luxury service standards</li><li>Handle guest feedback and resolve issues professionally</li></ul>Requirements<ul><li>Proven experience as a Bar Manager or Senior Bartender in fine dining, lounge, or nightlife venues</li><li>Strong knowledge of cocktails, spirits, wines, and premium beverages</li><li>Leadership mindset with strong people‑management skills</li><li>Experience in cost control, inventory, and high‑volume service</li><li>Flexible schedule including late nights, weekends, and holidays</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you currently working in Bahrain?</li><li>Do you have experience working as a Bar Manager or Senior Bartender?</li></ul>

BAR MANAGER

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Jumeira, Dubai is looking for a Club Lounge Supervisor to join our Club Lounge team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.<h2 class="jobSectionHeader">
As Club Lounge Supervisor, you will be responsible for the following duties:</h2><ul>
<li>
Ensure the Club Lounge consistently delivers an exceptional Food &amp; Beverage experience in alignment with Mandarin Oriental Legendary Quality Experiences (LQE), Forbes Travel Guide standards, and the hotel&rsquo;s service philosophy.</li>
<li>
Oversee the seamless daily operation of all Club Lounge culinary offerings, including breakfast, afternoon tea, light refreshments and evening cocktail service, ensuring impeccable presentation, timing, and guest engagement.</li>
<li>
Drive departmental performance by supporting the achievement of key operational KPIs, including guest satisfaction, quality assurance benchmarks, service consistency, and revenue opportunities.</li>
<li>
Lead by example through an active floor presence, providing continuous guidance, service coaching, and real-time feedback to uphold the highest levels of luxury hospitality.</li>
<li>
Ensure the Club Lounge environment reflects exclusivity and refinement through rigorous attention to cleanliness, ambiance, maintenance standards, and overall presentation.</li>
<li>
Maintain full compliance with all food safety, hygiene, HACCP, and health &amp; safety regulations, ensuring a safe and immaculate guest environment at all times.</li>
<li>
Champion a culture of excellence by supporting ongoing training, development, and Forbes/LQE readiness initiatives, ensuring colleagues are confident, knowledgeable, and service-driven.</li>
<li>
Conduct regular quality checks of lounge setups, buffet displays, service stations, and equipment, ensuring all standards are met and consistently exceeded.</li>
<li>
Act as a key liaison with Housekeeping, Engineering, Front Office, Room Service, Concierge and all Food &amp; Beverage departments to ensure seamless communication and immediate follow-up on guest needs or operational priorities.</li>
<li>
Support the Club Lounge Manager in performance management, colleague engagement, scheduling, and operational planning to maintain service excellence across all touchpoints.</li>
<li>
Proactively handle guest feedback and service recovery with professionalism, discretion, and a commitment to exceeding expectations.</li>
<li>
Assume responsibility for the Club Lounge operation in the absence of the Club Lounge Manager, ensuring uninterrupted service delivery and adherence to Mandarin Oriental standards.</li>
</ul><h2 class="jobSectionHeader">
As Club Lounge Supervisor, we expect from you:</h2><ul>
<li>
Minimum 3 years&rsquo; experience working in a luxury 5-star hotel environment.</li>
<li>
Minimum 2 years&rsquo; Front Office/Guest Relations experience in a luxury hotel.</li>
<li>
Strong command of Microsoft Office, PSMS, GoConcierge, HotSoS, and Rex.</li>
<li>
Hotel pre-opening experience is an advantage.</li>
<li>
Middle East experience is an advantage.</li>
<li>
Russian, German or French speaker is desirable.</li>
</ul><h2 class="jobSectionHeader">
Our commitment to you:</h2><ul>
<li>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
A competitive salary and benefits packages</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Club Lounge Supervisor (Russian, German or French Speaking)

Raffles

<div>Company Description 
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences 
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
Raffles the Palm
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 340 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
To assist to oversee and direct all aspects of the Raffles Club lounge functions to achieve the highest possible guest satisfaction to current and future VIPs. This position also assists to promote the work culture and the company&rsquo;s core values.
Key Roles &amp; Responsibilities<ul><li>
Manage and supervise all tasks of his/her staff to ensure maximum guest satisfaction through personal recognition &amp; prompt cordial attention from arrival through departure</li><li>
Manage and supervise the lounge during operating hours</li><li>
Liaise with kitchen on food selection for Breakfast, High Tea and Cocktail Hour</li><li>
Meet and greet all guests personally</li><li>
Oversee maintenance of efficient repeat guest history system</li><li>
Promote Inter-Hotel sales and in-house facilities</li><li>
Perform such functions to include but not be limited to:<ul><li>
Prepare Raffles Club guest welcome letters</li><li>
Monitor guest comment cards and feedback</li><li>
Attend to special requests by guests</li></ul></li><li>
Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>
Compile, analyze and control Raffles Club costs and inventory</li><li>
Prepare requisitions for amenities on a timely basis</li><li>
Ensuring and maintain entire range of services offered for the Raffles Club Lounge</li><li>
Appraise appearance, discipline and efficiency of all staff under direct supervision</li><li>
Organize and conduct regular meeting for Raffles Club staff to facilitate smooth operations</li><li>
Prepare efficient work and vacation schedule for Raffles Club staff, taking into consideration project occupancy and forecasts and any large group movements</li><li>
Performs related duties and special projects assigned</li><li>
Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:<ul><li>
Plan for future staffing needs and recruit in line with company guidelines</li><li>
Prepare detailed induction programmes for new staff</li><li>
Analyze training needs of Front Office staff and develop training programmes</li><li>
Conduct probation and formal performance appraisals</li><li>
Coach, counsel, discipline staff and provide constructive feedback to staff</li></ul></li><li>
Work with Superior in the preparation and management of department&rsquo;s budget; control &amp; monitor departmental costs on an ongoing basis to ensure performance against budget</li><li>
Adhere to OH&amp;S policies and procedures and ensure your direct reports do the same</li></ul>
Personal Attributes<ul><li>
Good organisational skills</li><li>
Good level of engagement with residents</li><li>
Ability to manage a multi-cultural workforce</li><li>
Excellent leadership &amp; communication skills</li><li>
Display high levels of integrity, dedication and support for continuous improvement</li><li>
Flexible management style to meet the challenges of a changing work environment</li><li>
Good knowledge of the entire Front Office Operations</li><li>
Must be a self-starter, coach &amp; mentor who can motivate the Team to perform their best</li><li>
Knowledge of Opera Property Management System preferred</li></ul> 

Qualifications 
<ul><li>
Degree from School for Tourism &amp; Hotel Management</li><li>
Minimum 3 - 5 years&rsquo; relevant experience with at least 2 year at a supervisory level.</li></ul></div>

Assistant Manager Raffles Club Lounge

<div>Mandarin Oriental Jumeira, Dubai is looking for a Club Lounge Ambassador to join our Club Lounge team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
As Club Lounge Ambassador, you will be responsible for the following duties:<ul>
<li>
Provide attentive, personalised and refined service within your assigned section of the Club Lounge, ensuring a seamless guest journey from arrival to departure.</li>
<li>
Carry out any other reasonable responsibilities as assigned by the Club Lounge Manager or hotel leadership in support of operational excellence.</li>
<li>
Ensure all administrative duties, filing and operational documentation are completed accurately and kept up to date.</li>
<li>
Remain a committed team player, proactively supporting colleagues and contributing to a positive, professional and high-performing work environment.</li>
<li>
Support the Club Lounge leadership team in welcoming and assisting VIP guests, ensuring personalised recognition and service excellence at all times.</li>
<li>
Collaborate closely with Front Office, Housekeeping, Concierge, Room Service and all Food &amp; Beverage departments to ensure seamless communication and guest satisfaction.</li>
<li>
Assist with stock control and operational supplies, including linen, beverages and dry goods, ensuring items are stored and replenished appropriately.</li>
<li>
Maintain strong product knowledge, including allergens and dietary requirements, and communicate guest preferences clearly to kitchen and management colleagues.</li>
<li>
Handle billing, cashiering and posting procedures accurately, ensuring all charges are correctly updated prior to guest departure in accordance with hotel policies.</li>
<li>
Promote outlet offerings through refined upselling techniques, enhancing the guest experience while supporting revenue generation.</li>
<li>
Ensure all dishes and beverages are presented according to hotel specifications, brand guidelines and Food &amp; Beverage quality standards.</li>
<li>
Maintain the highest standards of cleanliness, ambience and exclusivity within the Club Lounge, ensuring both front and back of house areas reflect Mandarin Oriental excellence.</li>
<li>
Create memorable WOW moments through thoughtful gestures and proactive engagement, consistently exceeding guest expectations.</li>
<li>
Deliver service with professionalism, warmth and efficiency, anticipating guest needs through active listening, observation and attention to detail.</li>
<li>
Support Supervisors in the completion of daily operational checklists, ensuring service readiness, consistency and adherence to luxury standards.</li>
<li>
Ensure all mise-en-place, side stations and service areas are impeccably prepared and maintained throughout the shift, including polishing, cleaning, restocking and equipment organisation.</li>
<li>
Demonstrate full knowledge of the Club Lounge concept, culinary offerings, beverage selections and service rituals, confidently explaining these to guests and enhancing their experience.</li>
</ul>
As Club Lounge Ambassador, we expect from you:<ul>
<li>
High School qualification or equivalent is preferred.</li>
<li>
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.</li>
<li>
Experience in a high-volume The Club Lounge with highest levels of service is preferred.</li>
<li>
Luxury hotel experience preferred.</li>
<li>
Minimum 2 years&rsquo; experience working as senior waiter / chef de rang.</li>
<li>
Ability to understand guest needs and to deliver superior customer service.</li>
<li>
Ability to work long hours with a strong focus on operational excellence.</li>
<li>
Familiar with The Club Lounge point of sales and cashiering procedures is preferred.</li>
<li>
Knowledge of dining and lounge service procedures and standards.</li>
<li>
Ability to understand the flow of service and handle multiple tasks effectively.</li>
<li>
Basic computer skills including MS Office is preferred.</li>
<li>
Fluent in verbal and written English language is essential.</li>
<li>
Verbal and written skills in Arabic is preferred.</li>
<li>
Verbal and written skills in Russian, German or French is preferred.</li>
</ul>
Our commitment to you:<ul>
<li>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
A competitive salary and benefits packages</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Club Lounge Ambassador (Russian, German or French Speaking)

Rosewood Doha

<div>
 Job Summary:&nbsp;Reporting to the Manor Club Assistant Manager, the Manor Club Team Leader is responsible for all aspects of guest service in the daily operation of the Manor Club Lounge and Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 
 Essential Duties and Responsibilities:
 <ul>
 <li>
 Ensures brand standards have been implemented.
 </li>
 <li>
 Ensures that all the Food and Beverage Essentials are implemented.
 </li>
 <li>
 Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
 </li>
 <li>
 Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
 </li>
 <li>
 Maintains par stocks of all equipment and guest supplies as required.
 </li>
 <li>
 Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
 </li>
 <li>
 Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
 </li>
 <li>
 Clears and resets counters or tables at conclusion of each course.
 </li>
 <li>
 Fully conversant with all aspects of the Micros System.
 </li>
 <li>
 Computes bill and accepts payment.
 </li>
 <li>
 Performs the function of cashier as required.
 </li>
 <li>
 Verifies cash received ensuring only genuine money been collected.
 </li>
 <li>
 Verifies all credit cards presented by guest before to validity of the card.
 </li>
 <li>
 Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
 </li>
 <li>
 Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. Standard Responsibilities
 </li>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Appear as a role model to Manor Club/Lounge department.
 </li>
 <li>
 Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.
 </li>
 <li>
 Ensures high standards of personal presentation and grooming.
 </li>
 <li>
 Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
 </li>
 <li>
 Conduct Hotel/Apartment Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.
 </li>
 <li>
 Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.
 </li>
 <li>
 Attends training sessions and meetings as and when required.
 </li>
 <li>
 Carries out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 Elaborate daily closing reports when needed.
 </li>
 </ul>
 Confidentiality:
 <ul>
 <li>
 Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
 </li>
 </ul>
 Health &amp; Safety:
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant, or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 </li>
 </ul>
 Other:
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Lounge Team Leader

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 
 About Wynn Al Marjan Island:
 
 
 
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan is currently seeking a
 
 General Manager &ndash; Lobby Lounge
 
 to join the resort&rsquo;s
 
 Food &amp; Beverage
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Lead all aspects of restaurant operations, including service, culinary, people, and financial performance.
 </li>
 <li>
 Drive top-line revenue while controlling costs, labour productivity, and maximizing profitability.
 </li>
 <li>
 Lead, coach, and develop department heads and team members to build a performance-driven culture.
 </li>
 <li>
 Collaborate with culinary and bar leaders on menu development, promotions, and guest personalization.
 </li>
 <li>
 Analyse guest feedback, operational KPIs, and financial metrics to identify opportunities and drive continuous improvement.
 </li>
 <li>
 Ensure all service and food quality standards are consistently met.
 </li>
 <li>
 Ensure full compliance with health, safety, licensing, and hygiene regulations.
 </li>
 <li>
 Uphold the highest standards of integrity, professionalism, and guest confidentiality.
 </li>
 <li>
 Manage inventory, equipment, and resources effectively.
 </li>
 <li>
 Prepare and present regular operational and financial reports.
 </li>
 <li>
 Supervise scheduling, training, and POS system operations.
 </li>
 <li>
 Design training programs and write clear operating procedures.
 </li>
 <li>
 Support the company&rsquo;s sustainability and recycling initiatives.
 </li>
 <li>
 Coach, motivate, and evaluate team members on a regular basis throughout the calendar year.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Degree or diploma in Hospitality Management or related field, with at least 3-5 years in a senior leadership role in a casual dining environment.
 </li>
 <li>
 Prior experience in fast paced, high-end / luxury restaurant is required.
 </li>
 <li>
 Strong financial literacy with a proven track record of P&amp;L accountability and operational efficiency.
 </li>
 <li>
 Demonstrated ability to lead teams in high-volume, high-expectation environments.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and financial software.
 </li>
 <li>
 Commercially minded with strong business acumen.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

General Manager - Lobby Lounge

Marriott International

<div>Additional Information 
Job Number26020924 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

General Manager-Siddharth Lounge by Budda Bar

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