coffee operations manager

Confidential

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

Rgheeb

<div>Rgheeb is seeking a highly motivated and experienced Operations Manager for our Specialty Coffee division. This role involves overseeing the daily operations, quality control, and continuous improvement initiatives to ensure the highest standards of service and product quality. You will lead a team of professionals dedicated to delivering exceptional coffee experiences to our customers. The ideal candidate will have a strong background in operations management within the coffee or food and beverage industry, excellent leadership skills, and a passion for specialty coffee. Join Rgheeb and contribute to growing our brand and maintaining our reputation for excellence.
Responsibilities
1. Operations Management<ul><li>
Manage the daily functioning of all coffee outlets to guarantee seamless and efficient operation</li><li>
Uphold excellent standards in coffee quality, customer service, and cleanliness</li><li>
Ensure all locations follow SOPs, brand guidelines, and health &amp; safety requirements</li><li>
Track workflow efficiency and introduce improvements where needed</li></ul>
2. Specialty Coffee Quality Control<ul><li>
Maintain consistency in coffee preparation methods (espresso, manual brewing, specialty beverages)</li><li>
Ensure coffee equipment is properly calibrated and brewing standards are met</li><li>
Collaborate closely with Store Managers, Head Baristas, and Coffee Trainers on quality assessments</li><li>
Oversee proper sourcing, storage, and handling of coffee beans</li></ul>
3. Team Leadership &amp; Development<ul><li>
Guide, mentor, and develop store managers and baristas</li><li>
Conduct consistent training sessions focused on specialty coffee standards and customer service excellence</li><li>
Monitor employee performance and apply plans for improvement as necessary</li><li>
Foster a cohesive team culture that aligns with brand values</li></ul>
4. Financial &amp; Cost Control<ul><li>
Oversee P&amp;L performance for all outlets</li><li>
Manage labor costs, minimize waste, and control operational expenditures</li><li>
Analyze sales data and develop strategies to boost revenue</li><li>
Ensure accurate inventory management and reduce stock losses</li></ul>
5. Customer Experience<ul><li>
Guarantee a superior customer experience that reflects specialty coffee culture</li><li>
Address customer feedback and resolve complaints in a professional manner</li><li>
Implement initiatives aimed at enhancing customer satisfaction and loyalty</li></ul>
6. Supply Chain &amp; Inventory<ul><li>
Supervise ordering, inventory control, and supplier relationships</li><li>
Ensure the consistent availability of coffee beans, milk, and essential operational supplies</li><li>
Coordinate with central kitchen or roastery as applicable</li></ul>
7. Compliance &amp; Standards<ul><li>
Ensure all operations comply with local laws, food safety, and hygiene standards</li><li>
Conduct routine audits at all branches</li><li>
Maintain comprehensive documentation and operational records</li></ul>
8. Business Development<ul><li>
Support plans for business expansion such as new store launches and concept innovations</li><li>
Identify opportunities for improving operational efficiency and profitability</li><li>
Collaborate with marketing to deploy promotions and seasonal campaigns</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Hospitality, Food Science, or a related field.</li><li>
A minimum of 4&ndash;8 years&rsquo; experience in food and beverage operations, specifically in specialty coffee</li><li>
Strong leadership and team management skills.</li><li>
In-depth knowledge of coffee production processes and quality control.</li><li>
Strong knowledge of specialty coffee standards and brewing techniques</li><li>
Excellent organizational and problem-solving abilities.</li><li>
Ability to analyze data and implement operational improvements.</li><li>
Strong communication and interpersonal skills.</li><li>
Experience managing multi-unit operations</li></ul></div>

Operations Manager - Specialty Coffee

Sesame House Restaurant

Job Summary: We are seeking a passionate and experienced Head Barista to lead our coffee operations across all branches. The ideal candidate has strong expertise in specialty coffee, excellent leadership skills, and a commitment to maintaining high quality and consistency. Arabic language skills are a plus.Key Responsibilities:<ul><li>Oversee daily coffee operations across all branches</li><li>Ensure consistent quality of coffee preparation, presentation, and service</li><li>Train, mentor, and evaluate baristas on specialty coffee standards</li><li>Develop and update beverage menus in line with specialty coffee trends</li><li>Monitor and maintain coffee equipment, ensuring proper calibration and maintenance</li><li>Conduct regular quality control visits across all Sesame branches in the UAE</li><li>Manage inventory, ordering, and stock control for coffee-related items</li><li>Maintain cleanliness and organization of all coffee stations</li><li>Work closely with management to improve customer experience and service standards</li></ul>Requirements:<ul><li>Proven experience as a Head Barista or Senior Barista in specialty coffee</li><li>Strong knowledge of coffee extraction, brewing methods, latte art, and bean profiling</li><li>Experience in training and leading a team</li><li>Willingness to travel and oversee multiple branches across the UAE</li><li>Arabic language is a plus</li><li>Excellent communication and leadership skills</li><li>Ability to work in a fast-paced environment</li><li>Passion for coffee and continuous learning</li></ul>Preferred Qualifications:<ul><li>Specialty coffee certifications (e.g., SCA)</li><li>Experience in multi-branch caf&eacute; operations</li><li>Knowledge of coffee roasting is an advantage</li></ul>Job Type: Full-timePay: AED5,000.00 per monthWork Location: In person

Head Barista

We are seeking an experienced and highly motivated Cost Controller Barista | Brand Barista | Lead Barista to oversee and elevate coffee quality across all our outlets. This role is responsible for maintaining brand standards, conducting regular store visits, training baristas, and ensuring consistency in beverage preparation and customer experience.Key Responsibilities:<ul><li>Oversee daily coffee operations across multiple outlets</li><li>Conduct regular store visits, inspections, and quality checks</li><li>Ensure consistency in coffee preparation, presentation, and service standards</li><li>Train, mentor, and develop barista teams (including Head Baristas)</li><li>Lead onboarding and continuous training programs</li><li>Monitor coffee quality, extraction, and calibration standards</li><li>Support in menu development and beverage innovation</li><li>Work closely with operations team to improve efficiency and performance</li><li>Manage inventory, wastage, and cost control related to coffee operations</li></ul>Requirements:<ul><li>Proven experience as a Cost Controller Barista | Brand Barista | Lead Barista | Coffee Trainer</li><li>Strong knowledge of specialty coffee, extraction, and equipment</li><li>Experience managing multiple outlets is an advantage</li><li>Strong leadership and training skills</li><li>Excellent communication and organizational skills</li><li>Ability to work independently and travel between locations</li></ul>Preferred Qualifications:<ul><li>SCA certification or equivalent is a plus</li><li>Experience in GCC is an advantage</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Opportunity to lead and shape coffee standards across the brand</li><li>Career growth within a growing specialty coffee company</li></ul>Job Type: Full-timeWork Location: In person

Brand Barista | Lead Barista

Rich chocolatier

Job SummaryWe are looking for an experienced Barista to lead our coffee operations, maintain high beverage standards. The ideal candidate will have strong technical skills in coffee preparation and machine calibration, and experience supporting occasional events.Key Responsibilities<ul><li>Prepare and serve high-quality coffee and specialty beverages consistently</li><li>Perform espresso machine and grinder calibration, maintenance, and quality control</li><li>Ensure compliance with hygiene, safety, and food handling standards</li><li>Manage daily bar operations, stock control, and workflow efficiency</li><li>Assist with occasional events or catering services as required</li><li>Handle customer feedback professionally and maintain excellent service standards</li></ul>Requirements<ul><li>Minimum 5 years of experience as a Barista, with experience in a supervisory or head role</li><li>Strong knowledge of espresso machines, grinders, and calibration techniques</li><li>Proven ability to manage, train, and motivate junior staff</li><li>Experience supporting events or off-site coffee service is an advantage</li><li>Good communication and organizational skills</li><li>Ability to work flexible hours, including weekends or events when needed</li><li>Male candidates only (as per operational requirements)</li></ul>Interested candidates may apply via Indeed with an updated CV.Job Types: Full-time, PermanentPay: Up to QAR3,500.00 per monthWork Location: In person

02 LADY BARISTA/ joining immediately

IHG Hotels & Resorts

<div>
 
 Guest Experience
 
 
 
 <ul>
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 Act as a brand ambassador, engaging with guests and demonstrating expert knowledge of coffee origins, blends, and preparation methods.
 </li>
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 Proactively handle guest feedback and resolve service issues with professionalism and discretion.
 </li>
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 Collaborate with the Food &amp; Beverage team to elevate the overall guest journey.
 </li>
 <li>
 Operations
 </li>
 <li>
 Oversee daily coffee and beverage operations, ensuring the highest standards of quality, presentation, and service.
 </li>
 <li>
 Develop and maintain specialty coffee menus, including seasonal and signature offerings aligned with the hotel&rsquo;s luxury positioning.
 </li>
 <li>
 Ensure proper calibration, maintenance, and cleanliness of all coffee equipment.
 </li>
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 Maintain consistency in recipes, brewing methods, and service execution across all shifts.
 </li>
 <li>
 Uphold all health, safety, and hygiene standards in compliance with local regulations and IHG policies.
 
 
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 </ul>
 
 Quality &amp; Standards
 
 
 
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 <li>
 Lead, train, and inspire the barista team to deliver personalized, memorable guest experiences.
 </li>
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 Conduct regular training on coffee knowledge, brewing techniques, service etiquette, and upselling.
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 Schedule staff efficiently based on business levels and operational needs.
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 Provide performance feedback, coaching, and support team development and retention.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
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 Work closely with Culinary, Pastry, and F&amp;B leadership to create cohesive pairings and experiences.
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 Stay current with global coffee trends and introduce innovative concepts suitable for a luxury hotel environment.
 
 
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 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Operations Manager (Specialty Coffee)

Operations Manager - Specialty Coffee

Operations Manager - Specialty Coffee

Head Barista

Brand Barista | Lead Barista

02 LADY BARISTA/ joining immediately

Head Barista