coffee roaster

Flava Coffee Co. L.L.C

About the RoleWe are seeking an experienced and passionate Head Coffee Roaster to lead our roasting program, drive quality excellence, and oversee green coffee sourcing and production. This role blends craftsmanship, leadership, and operational expertise to ensure every batch reflects our commitment to quality, consistency, and innovation.Key Responsibilities Roasting &amp; Production<ul><li>Lead all roasting operations, including profiling, batch execution, and quality control.</li><li>Develop and refine roast profiles to highlight origin characteristics and meet brand standards.</li><li>Manage production schedules to meet wholesale, retail, and e-commerce demand.</li><li>Maintain detailed roast logs and production records.</li><li>Ensure proper maintenance and calibration of roasting equipment</li></ul>Quality Control<ul><li>Lead cupping sessions and sensory evaluations.</li><li>Establish and maintain QC protocols from green intake to finished product.</li><li>Collaborate with caf&eacute; teams to monitor coffee performance and extraction standards.</li><li>Continuously improve flavor consistency and product quality.</li></ul>Green Coffee Sourcing<ul><li>Work with green importers and producers to source high-quality coffees.</li><li>Manage green inventory levels and forecast purchasing needs.</li><li>Build and maintain strong relationships with suppliers and partners.</li></ul>Leadership &amp; Training<ul><li>Supervise and train roasting and production staff.</li><li>Develop SOPs for roasting, packaging, and inventory processes.</li><li>Foster a culture of accountability, safety, and continuous learning.</li><li>Collaborate cross-functionally with marketing and sales teams on product launches.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with food safety standards and workplace safety regulations.</li><li>Oversee cleanliness and organization of the roasting facility.</li></ul>Qualifications<ul><li>3&ndash;5+ years professional coffee roasting experience.</li><li>Demonstrated expertise in roast profiling and sensory analysis.</li><li>Strong understanding of green coffee grading and sourcing.</li><li>Experience managing production teams and schedules.</li><li>Proficiency with roasting software and inventory systems.</li><li>Strong organizational, analytical, and communication skills.</li><li>Ability to lift 50+ lbs and work in a production environment.</li></ul>Preferred:<ul><li>Q Grader certification.</li><li>Experience working with specialty coffee importers and direct trade relationships.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Health benefits</li><li>Paid time off.</li><li>Professional development and travel opportunities for origin visits.</li><li>A collaborative, coffee-driven team environment.</li></ul>Job Type: Full-time

Coffee Roaster

Crack Batch Coffee Roasters

We are seeking a Senior Coffee Roaster with a strong passion for small-batch roasting, micro-lot coffees and flavor exploration. The ideal candidate is hands-on, detail-oriented, and excited to work closely with green coffee, develop new roast profiles, and continuously refine quality across every batch.MUST HAVE<ul><li>SCA Roasting Foundation and Intermediate Certificate</li><li>Experience with sample roasting and green coffee sourcing</li><li>Familiarity with roast profiling software Cropster</li><li>Q Grader certification (or working toward it)</li><li>1-2 years experience working in a growing or startup roasters environment</li></ul>Roasting &amp; Production<ul><li>Roast specialty coffee in small batches, maintaining consistency and high quality across all profiles on (W6A roaster)</li><li>Develop, test, and refine new roast profiles for micro-lots, single origins, and seasonal coffees</li><li>Execute production roasting schedules efficiently while meeting quality standards</li><li>Monitor roast data, curves, and performance to ensure repeatability and accuracy</li></ul>Quality Control &amp; Cupping<ul><li>Lead and participate in cupping sessions for quality control, profile evaluation, and green coffee assessment</li><li>Ensure flavor clarity, balance, and consistency across all roasts</li><li>Identify defects and implement corrective actions when needed</li></ul>Green Coffee &amp; Inventory<ul><li>Assist in green coffee evaluation, selection, and sample roasting</li><li>Monitor green and roasted coffee inventory, freshness, and storage conditions</li><li>Maintain proper labeling, traceability, and batch records</li></ul>Equipment &amp; Safety<ul><li>Operate, clean, and maintain roasting equipment to a high standard</li><li>Identify basic technical issues and coordinate maintenance when required</li><li>Follow all safety, hygiene, and food handling standards</li></ul>Collaboration &amp; Development<ul><li>Work closely with baristas, quality teams, and management to align roast profiles with brew methods</li><li>Contribute ideas for new coffees, limited releases, and experimental roasts</li><li>Stay informed on industry trends, processing methods, and roasting techniques</li></ul>Side Note : Ethics over anything.Job Type: Full-timePay: AED7,000.00 per monthEducation:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>roasting: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Senior Coffee Roaster

Nestlé

<div>Job Title: Nespresso Customer Support Associate 
Position Summary
Join a world leader in the food and beverage industry, where our passion for enhancing quality of life drives everything we do. In our collaborative environment, we are committed to fostering a healthier future for our consumers and communities.
As a Contact Center Associate, you will engage with consumers through various channels, including inbound and outbound calls, emails, WhatsApp, live chat, and social media. Your role is pivotal in delivering exceptional customer experiences.
A Day in the Life&hellip;
Customer Experience:<ul><li>
Provide outstanding service through effective communication across voice and digital platforms, promptly addressing customer needs.</li><li>
Achieve high customer satisfaction by personalizing interactions and applying our brand&rsquo;s tone at every touchpoint.</li><li>
Resolve inquiries and complaints with empathy and professionalism, ensuring a positive impact on the customer journey.</li><li>
Utilize active listening skills to identify trends and behaviors, offering relevant solutions and fostering meaningful conversations.</li></ul>
Coffee Experience &amp; Expertise:<ul><li>
Act as a brand ambassador with in-depth knowledge of our products and sustainability commitments.</li><li>
Continuously enhance your expertise in coffee, products, and services to tailor experiences for customers.</li><li>
Inspire and guide customers in exploring personalized coffee options.</li></ul>
Sales Techniques:<ul><li>
Leverage sales skills to create opportunities for customer retention and upselling through genuine engagement.</li><li>
Skillfully navigate challenging conversations, offering valuable solutions and options.</li><li>
Identify customer needs and promote new products, enhancing the overall brand experience.</li></ul>
Operational Excellence:<ul><li>
Ensure compliance with quality and business standards in all interactions.</li><li>
Contribute to continuous improvement initiatives, enhancing customer journey and lifecycle.</li><li>
Maintain data integrity and provide back-office support as needed, aligning with compliance policies.</li></ul>
Are You a Fit?<ul><li>
Bachelor&rsquo;s degree in marketing, business studies, communications, or related fields.</li><li>
Proven customer service and sales expertise in B2C and/or B2B environments.</li><li>
Strong interpersonal and communication skills, both verbal and written, in English.</li><li>
Ability to multitask, prioritize effectively, and adapt to new digital trends.</li><li>
Attention to details and a passion for learning new skills and tools.</li></ul></div>

CRC Coffee Specialist

<div>
 
 Job Title: Customer Service Specialist
 
 
 
 
 Position Snapshot
 
 
 
 Company: Nestl&eacute; Business Solutions
 
 
 Full-time/Hybrid mode
 
 
 
 About Us
 
 
 
 
 Nestl&eacute; Business Solutions (NBS)
 
 is at the heart of the Nestl&eacute; Group. We provide Supply Chain, Financial, HR, Digital &amp; Social Media, CRM and Consumer Engagement services to enable Nestl&eacute; &mdash; and iconic brands like Nespresso &mdash; to engage with millions of consumers worldwide.
 
 
 We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
 
 
 
 If this describes you and you are looking to join a business where you can really add value &mdash; supporting the Customer Relationship Center (CRC) of the premium brand Nespresso &mdash; then this is your opportunity to join Nestl&eacute; Business Services (NBS) and be part of the Nespresso experience.
 
 
 
 
 At Nestl&eacute; Business Services (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position.
 
 
 
 
 Position Summary
 
 
 
 
 For our Nestl&eacute; Business Services, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers.
 
 
 
 
 A Day in the Life of...
 
 
 
 <ul>
 <li>
 Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
 </li>
 <li>
 Welcome customers and effectively identify their needs to provide tailored solutions.
 </li>
 <li>
 Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
 </li>
 <li>
 Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
 </li>
 <li>
 Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.
 </li>
 <li>
 Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
 </li>
 <li>
 Spark customer interest by showcasing our complete product offerings and their benefits.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 One to two years of experience in a customer-engagement services (mandatory)
 </li>
 <li>
 Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)
 </li>
 <li>
 Fluent in English (C1 level)
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ability to multitask effectively
 </li>
 <li>
 Positive mindset with a strong eagerness to learn and collaborate as a team player
 </li>
 <li>
 Strong organizational and prioritization skills to excel in a fast-paced environment
 </li>
 <li>
 Demonstrated work ethic and respectfulness
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 At NBS, we prioritize our talent and are committed to fostering an engaging environment where our teams can excel in their professional performance while also supporting personal development and work-life balance. By joining us, you will benefit from:
 
 
 
 <ul>
 <li>
 Development of expertise in Nestl&eacute;&rsquo;s Shared Services Business
 </li>
 <li>
 Enjoy exclusive access to the Nespresso Credit Club, allowing you to purchase Nespresso products with special conditions as part of your employee benefits
 </li>
 <li>
 Immersion in a culturally diverse team
 </li>
 <li>
 Opportunities for local and international exposure
 </li>
 <li>
 Flexible working environment
 </li>
 <li>
 Engagement and well-being activities
 </li>
 <li>
 Competitive salary with an annual bonus based on performance
 </li>
 <li>
 Meal allowance card
 </li>
 <li>
 Access to a credit club
 </li>
 <li>
 Flexible benefits: Choose the options that best suit your needs (e.g., health insurance, gym memberships, professional training, etc.)
 </li>
 <li>
 Membership in the Nestl&eacute; Club, offering discounts with various partners
 </li>
 <li>
 Complimentary high-quality coffee at the office
 </li>
 <li>
 Special discounts for employees at select retailers
 </li>
 <li>
 Provision of company equipment tailored to professional needs
 </li>
 <li>
 On-site medical support available at our office
 </li>
 <li>
 Access to e-learning courses and training programs to help you achieve your career goals
 </li>
 <li>
 Opportunities for career progression and international career possibilities
 </li>
 </ul>
</div>

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Responsibilities
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 1. Handling purchasing and receiving from Issuing PO&rsquo;s and collect Invoices
 </li>
 <li>
 2. Report staff performance to the operations manager
 </li>
 <li>
 3. Contribute and add new menu items regularly with the operations manager.
 </li>
 <li>
 4. Develop and motivate team members through identify certain KPI&rsquo;s and targets.
 </li>
 <li>
 5. Implement loss/risk prevention to minimize shrinkage and wastages.
 </li>
 <li>
 6. Handle compliance with food and beverage hygiene policies and procedures.
 </li>
 <li>
 7. Manage training of baristas.
 </li>
 <li>
 8. Be &ldquo;on-call&rdquo; with the responsibility to respond to problems or fill-in when needed. 9. solve problems and make decisions that benefit the business within his work scope
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent communication and teaching skills
 </li>
 <li>
 Proactive approach to problem-solving and staff management
 </li>
 <li>
 Superior leadership capabilities
 </li>
 <li>
 Ability to work well within groups
 </li>
 <li>
 At least 5 years of experience in the coffee industry
 </li>
 <li>
 Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge
 </li>
 <li>
 Detail-oriented 8. Previous management experience is a must .
 </li>
 </ul>
</div>

Specialist Coffee Operations

Marriott International

<div>Additional Information 
Job Number26019282 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates, 131808 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

B&F Service Expert (Barista) - Roastery Services

Equator Coffees

<div>
 
 POSITION:
 
 Barista
 
 
 
 CLASSIFICATION:
 
 Non-Exempt
 
 
 
 REPORTS TO:
 
 Caf&eacute; General Manager
 
 
 
 ﻿About Equator
 
 
 
 In 1995, Equator Founders Helen Russell and Brooke McDonnell began their values-driven path, roasting coffee in a Marin County, CA garage. Possessing an obsessive commitment to green coffee sourcing and unparalleled roasting expertise, Equator has committed over 30 years to sustainable and fair trade coffee practices all in the name of creating a remarkable coffee experience for consumers. Today, Equator Coffees is a retail and wholesale coffee roaster and coffee farm owner with twelve retail cafes throughout California&mdash;from Marin County to San Francisco to Oakland to Los Angeles and beyond. Throughout the years, Equator Coffees has spearheaded industry-leading sourcing and roasting practices, and has forged progressive partnerships with Michelin-starred chefs, specialty grocers, tech campuses, and more. Women-owned, LGBTQ-founded, and an early adopter of Fair Trade and Regenerative Organic certifications, Equator Coffees is the first California coffee roaster to achieve B Corp Certification.
 
 
 
 Position Summary
 
 
 
 The Barista is all about hospitality! You want and aspire to provide a memorable experience to each and every person who visits our cafes. You are kind and welcoming to those you work with and serve, act with integrity and respect, work to create a safe, clean, and healthy work environment, provide quality beverages and food consistently, and share your knowledge and passion for our coffees.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Have a passion for our coffee and share knowledge with customers
 </li>
 <li>
 Committed to providing consistent quality beverages and food
 </li>
 <li>
 Confidently and accurately communicate product information to customers by responding to questions, orders, and concerns
 </li>
 <li>
 Maintain a clean environment including the cleaning of the back of house, bar areas, caf&eacute; lobbies, and patios to contribute to a healthy environment for customers and employees
 </li>
 <li>
 Properly handle and maintain all coffee and food equipment
 </li>
 <li>
 Contribute to store profitability by following cash handling and cash register policies and procedures
 </li>
 <li>
 Assist in the training and development of new employees
 </li>
 <li>
 Work at different stations in the caf&eacute;
 </li>
 <li>
 Follow all company policies, procedures, and processes and share ideas to make it better
 </li>
 <li>
 Attend all individual and company scheduled training sessions and staff meetings to constantly advance education and stay up to date on coffee, tea, merchandise, espresso bar skills, and seasonal menu changes
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 <ul>
 <li>
 Must maintain current state-issued Food Handler Card
 </li>
 <li>
 Retail and/or customer service experience required
 </li>
 <li>
 Coffee experience preferred
 </li>
 <li>
 Ability to make the customer a priority
 </li>
 <li>
 Is hospitable and inclusive with all customers and is a team player with co-workers
 </li>
 <li>
 Demonstrates passion and curiosity for coffee and tea
 </li>
 <li>
 Builds ongoing connections with the customer
 </li>
 <li>
 Able to multi-task and deal with ambiguity in a fast-paced environment
 </li>
 <li>
 Ability to communicate effectively with others
 </li>
 <li>
 Respectful and professional
 </li>
 <li>
 Cash handling skills
 </li>
 <li>
 The employee must occasionally lift and/or move up to 25 pounds
 </li>
 <li>
 The hours can be part-time/full-time based on availability and can increase and decrease due to the needs of the business
 </li>
 <li>
 Must be 16 years of age or older
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 <ul>
 <li>
 Available to all employees
 </li>
 <ul>
 <li>
 Commuter Benefits - pre-tax parking and transit
 </li>
 <li>
 Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee
 </li>
 <li>
 Free mental health app subscription
 </li>
 <li>
 Employee discount on merchandise, coffee gear, and at Equator cafes
 </li>
 <li>
 Continuing coffee education classes
 </li>
 <li>
 Free coffee
 </li>
 <li>
 Paid Time Off for voting on Election Day
 </li>
 </ul>
 <li>
 After 60 days as an employee at Equator
 </li>
 <ul>
 <li>
 Healthcare Benefits (for full-time employees working over 30 hours per week)
 </li>
 <ul>
 <li>
 100% employer-covered premium medical insurance
 </li>
 <li>
 Voluntary Insurance Plans - dental, vision, long-term disability, pet, and supplementary life insurance
 </li>
 <li>
 Employer covered life insurance premium
 </li>
 <li>
 Flexible Spending Account (FSA) - healthcare and daily dependent care
 </li>
 </ul>
 </ul>
 <li>
 After 90 days as an employee at Equator
 </li>
 <ul>
 <li>
 Holiday Pay after 90 days of employment. Eight Equator-observed holidays per year
 </li>
 <li>
 Paid Time Off with tenured increases for full-time employees
 </li>
 <li>
 1 paid volunteer day per year
 </li>
 </ul>
 <li>
 After six months as an employee at Equator
 </li>
 <ul>
 <li>
 401K with up to a 4% company match on employee contributions
 
 </li>
 </ul>
 </ul>
 
 Compensation Will Be Commensurate With Experience.
 
 
 
 
 We&rsquo;d love for you to use the video answer feature for our screening questions! It&rsquo;s a great way for us to get a better sense of your experience and how comfortable you are discussing your skills. Plus, it helps us see your personality and passion for the role!
 
 
 
 
 This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilities can change according to the operational needs of the business. The order in which duties and responsibilities are listed is not significant.
 
 
 
 
 Equator Coffees is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.
 
</div>

Barista

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598 coffee roaster jobs Near Me

Coffee Roaster

Senior Coffee Roaster

CRC Coffee Specialist

CRC Coffee Specialist

Specialist Coffee Operations

B&F Service Expert (Barista) - Roastery Services

Barista